Records management project lead jobs in londres, gran londres
Role: Direct Marketing Manager (Acquisition)
Closing date: 23/05/2025
Interview date: TBC
Hybrid working (8 office days per month)
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
Taking a leading role as part of the Individual Giving management team, you play an important part in helping to achieve a step change in the growth of the net voluntary income of St John. The role will work closely across Individual Giving and the wider Fundraising Directorate to develop an evolving supporter acquisition strategy that will aim to recruit new supporters with a focus on digital. The role needs to focus on managing the implementation of the strategy including using insight and data to develop, implement, manage, monitor and evaluate campaigns across a range of channels, with a cutting edge and contemporary approach whilst staying current with the continuously changing legislation and support climate. Responsibilities include working with agencies and suppliers to project manage the full cycle of direct marketing campaigns.
About You
- Significant experience in a third sector direct marketing role
- Track record in managing effective digital campaigns on a national or regional basis
- Experience of using fundraising databases e.g. Raiser’s Edge, Microsoft Dynamics or similar
- Extensive experience of using a variety of fundraising channels including digital, email social media, direct mail, telemarketing and SMS
- Experience of leading a revenue generating team, including generation of six figure acquisition income
About the Role
- Oversee the supporter acquisition programme, taking responsibility for outstanding donor recruitment with the highest standard of quality and compliance and ensuring a diverse programme mix; ensuring they are in market on time, on budget and on brand.
- Develop an annual plan of acquisition activity; monitoring and analysing all campaign results, with ongoing test and learn mechanisms in place to drive continuous improvement and making recommendations for future activity to effectively maximise income and ROI
- Working collaboratively with key fundraising and data teams; lead the development and continuous improvement of new supporter product development
- Strong agency relationship management across a variety of partners and suppliers, from building relationships and negotiating to contract and routine performance reviews
- Lead on all KPI tracking, trend analysis and interrogation of results at all levels; including programme optimisation to ensure targets are met and contingency planning as required.
- Work closely with key colleagues across individual giving and in other directorates to ensure they are involved in relevant aspects of acquisition activity
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
ID: 1461 Toy Appeal Campaign Assistant
Service: External Engagement (Fundraising and Comms)
Salary: Grade 1 Point 10: £23,493 FTE per annum + Inner London weighting
Location: London. Hybrid. Two days per week in Central London with the other three days home working if desired. Our office space is wheelchair accessible.
Hours: 37 hours per week (full-time)
Contract: Temporary 24-week contract
From early/mid July through to mid January 2026
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
The Toy Appeal Campaign Assistant plays a vital role in helping to coordinate Family Action’s Christmas Toy Appeal campaign, liaising with companies, groups, our services and partner charities to ensure the timely delivery of over 10,000 toys and gifts to disadvantaged children and young people.
If you are an enthusiastic individual who works well under pressure and wants to make a significant difference to thousands of children over Christmas, then this role is for you! You will gain experience in being involved in a large project and work across multiple teams including fundraising and marketing.
Main Responsibilities:
1. Acting as a first point of contact for the Toy Appeal, responding to enquires from organisations wishing to take part in the appeal, as well as internal colleagues receiving gifts for service users.
2. Responding to all enquiries in a timely and professional manner.
3. Matching gift requests with pledges from donors and preparing information on gift requests.
4. Maintaining a live list of all requests for gifts from approx. 60 services and projects, and over 100 companies and community groups, updating as matches are made and requests are filled.
5. Building positive relationships with corporate donors through written and verbal communications, including email, telephone and occasionally meetings/visits where appropriate.
6. Co-ordinating deliveries of gifts from donors to projects, ensuring needs and requirements of both parties are met.
7. Accurately creating and maintaining donor and donation records on Family Action’s Salesforce based CRM system.
8. Assisting the Corporate Partnerships Manager and Fundraising Administrator with donation processing and administration.
9. Stewarding Toy Appeal fundraisers, encouraging the use of fundraising platforms such as JustGiving, providing fundraising materials and sharing the impact of their fundraising.
10. Researching to find suppliers for gifts that need to be purchased using donated funds.
11. Supporting the Marketing and Communications team by providing regular information and updates about the appeal.
12. To ensure you have an understanding (appropriate to your role) of, and comply with Family Action’s procedures for promoting and safeguarding the welfare of children and vulnerable adults.
13. To be able to evidence Family Action’s values at all times, which underpin Family Action’s mission of ‘building stronger families’ by:
• Being ‘people focused’
• Reflecting a ‘can do’ approach
• Striving for excellence in everything we do
• Having mutual respect for everyone we work with, work for and support through our services
14. Embrace and implement Family Action’s Equality & Diversity Policy in every aspect of your work and positively promote its principles amongst colleagues, service users and other members of the community.
15. Comply with Family Action’s Health and Safety and Data Protection policies and protect your own and others’ health, safety and welfare.
16. Work flexibly as may be required by the needs of the service and carry out any other reasonable duties as required.
Main Requirements (for details check the job description and person specification):
Essential
1. Ability to work effectively under pressure and juggle multiple tasks – we have a tight window to coordinate thousands of presents!
2. Excellent verbal and written communication skills – you’ll be the main contact for companies, community groups and our services and will need to communicate effectively over the phone and by email, representing Family Action in a professional manner.
3. Highly organised – we’re looking for someone who can handle a big excel spreadsheet and is confident with organising logistics.
4. Passion, enthusiasm and a love for all things Christmassy!
Desirable
5. Experience in an office environment
6. Experience coordinating fundraising or donations campaigns
7. Experience using a CRM system
To Apply:
• Click the “Apply Now” link below and fill out our digital application form
• Closing Date: Monday 9th June 2025 at 23:59
• To learn more about Family Action: Careers
Interviews are scheduled to take place from 16th- 24th June 2025 in-person or virtually, with slots throughout the working day and early/late slots available.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: katrina.fritsch (full email address available on the advert document).
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Organisation Overview:
Unpaid carers are the unsung heroes in our communities, supporting relatives, friends, and neighbours, often with limited or no support, to live the best lives they can.
Carers Centre Tower Hamlets (CCTH) is a small, committed organisation dedicated to supporting unpaid carers through a variety of specialist services, from social and therapeutic activities to emotional, mentoring, advocacy, and signposting support. We aim to enrich and empower unpaid carers’ lives, providing them with the support they so selflessly give to others. We are now recruiting to our team someone who will lead on our work to support Carers as part of the Barnsley Street Mental Health Project.
Project Overview:
The Barnsley Street Project is a Community Mental Health Pilot aimed at delivering continuous, person-centred mental health care to underserved populations in PCN1 (Bethnal Green). This initiative is a collaborative effort between East London Foundation Trust (ELFT), Tower Hamlets Mental Health Alliance (THMHA), and the Look Ahead Housing Association. Driven by the voice of lived experience, the project is designed to address the systemic gaps in mental health services, particularly for marginalised communities.
Purpose of the role:
To identify and coordinate an effective support service for unpaid carers who support residents who access the Barnsley Street Project, with the aim of supporting carers to have their needs met as well as develop a healthy and sustainable caring role.
To facilitate access for unpaid carers in the Barnsley Street Project to appropriate support services, both statutory and voluntary. To provide comprehensive support and information to families and carers. To raise awareness of carers’ needs with professionals in the project environment and contribute to carer friendly policies.
The post will involve the direct provision of services, referral to and between services, collaborative work with other local agencies and outreach work. The post-holder will provide advocacy, referral, and ongoing practical and emotional support to unpaid carers through individual and group work.
Responsibilities:
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Identification and Support: Proactively identify carers of residents who utilise the Barnsley Street Project, and provide them with tailored support, ensuring their well-being is prioritised.
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Information and Guidance: Offer information about available resources, support services, and community networks to assist carers effectively.
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Communication Liaison: Facilitate communication between clinical staff and carers, ensuring they are kept informed about the patient's condition, treatment plan, and any discharge process.
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Emotional Support: Provide compassionate emotional support to carers, listening to their concerns and offering a caring presence during difficult times.
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Training and Education: Organise workshops and peer support groups to equip carers with essential skills for their caregiving role.
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Advocacy: Advocate for carers' needs and rights within the setting, ensuring their voices are heard and respected.
Requirements:
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Previous experience in an advice or support role within a mental health or healthcare environment is preferred.
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Empathetic and compassionate nature, with a genuine commitment to supporting carers during challenging times.
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Excellent communication and interpersonal skills to engage effectively with carers, hospital staff, and external partners.
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Ability to work independently and as part of a multidisciplinary team, managing priorities efficiently.
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Proficient in using technology, including email and Microsoft Office suite.
Benefits:
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Competitive salary based on experience.
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25 days (pro rata) of annual leave, plus public holidays.
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Pension scheme.
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Continuous professional development opportunities.
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Rewarding work environment making a real difference in carers' lives.
If you are passionate about supporting carers in a hospital setting and possess the skills and empathy required for this role, we would love to hear from you
Note: We are an equal opportunity employer and welcome applications from all individuals regardless of age, gender, race, sexual orientation, or disability.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Local Government Scale SO1 SCP23 – 25 £35,377.47 to £36,662.63 pa inc
London Weighting
Fixed Term contract to 31st March 2026 – May be extended subject to funding (plus 6% contributory pension. 35 hours per week).
Due to the immediate need for this post we will be interviewing suitable applicants as they are received.
The Care Navigator will support those with long term conditions to access timely care and community support services. Working closely with Camden GP practices and Integrated Care Teams is required as is accurate record keeping using IT systems. Through timely intervention and care co-ordination, unnecessary hospital admissions, GP appointments and residential placements will be reduced.
The successful candidate will come from an information/advice, social care or health background, must be computer literate, and have excellent people and communication skills, and able to work in a multi-disciplinary team. Experience of person centred planning is required. It is important that a candidate promotes a culture that values, protects and uses information for the success of the organisation and benefit of its clients/patients. For this role it is essential that you to have the ability to travel across Camden as the role involves visiting clients in their own homes. This is a full time role with no job share opportunity and works out of GP practices in Camden. AUC offers a contributory pension, and season ticket or bicycle loan facility.
Closing date: Rolling recruitment
Interview date: TBC
As part of the application process please submit a CV and Covering letter, demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form.
Age UK Camden is an Equal Opportunities and London Living Wage Employer. Registered Charity No. 293446
The client requests no contact from agencies or media sales.
SENIOR BUSINESS CHANGE MANAGER
Salary: £58,000 - £64,000 per annum
Reports to: Head of ETP Business Transformation
Department: Marketing, Fundraising & Engagement
Location: Stratford, London w/ high-flex (1 - 2 days per week in the office)
Employment type: 18 month fixed-term contract
Working hours: 35 hours per week
Closing date: Tuesday 3 June 2025, 23:55
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we want to bring about a world where everybody can lead longer, better lives, free from the fear of cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone strategic and with significant experience leading effective change management plans to drive the adoption of new technology systems, someone like you.
We have an exciting opportunity for someone to join us as a Senior Business Change Manager. We need you to manage the development, delivery, evaluation and iteration of a strategic change management plan that drives the successful adoption of new marketing technology systems across a large number of stakeholders.
What will I be doing?
Leading the development and execution of a single strategic change management plan, to ensure successful and sustained adoption and sustained usage of new marketing technology systems to achieve required outcomes and benefits
Driving the consistent application of Prosci® ADKAR methodology throughout the change lifecycle, to deliver a best practice approach to change management
Coaching and influencing key stakeholders (e.g. Sponsors and People Managers) so that they understand their change management roles and responsibilities, to drive the required behaviours and action to enable effective delivery of change management plans
Leading the development of creative and adaptive solutions to drive adoption and sustained usage, in line with changes required to achieve planned outcomes and benefits
Ensuring avoidable costs and risks are prevented by conducting robust change impact and readiness assessments and deploying the right tactics to drive the people change required
Driving strong collaboration with the relevant project and programme managers to ensure change management activity is effectively planned and resourced
Effectively manage dependencies between change management plans and create a holistic view of people change to prevent and mitigate risks to user adoption and usage
Driving the development and delivery of training plans and/or other activity to provide our people with the right knowledge to adopt the required changes.
What skills are we looking for?
Significant experience of driving people change, including technology system adoption, in large digital transformation programmes
Proven track record driving the people side of change to achieve desired results (outcomes and benefits) in large organisations
Extensive experience leading the development, delivery, evaluation and iteration of change management plans that has led to successful adoption of changes within a large organisation
Demonstrable expert knowledge and experience of applying business change principles, frameworks, tools, and techniques to achieve required outcomes and benefits
Significant stakeholder engagement and influencing experience, with a proven track record driving clarity about the connection between the changes our people are required to adopt and planned benefits
Exceptional communication skills with the proven ability to communicate complex information simply to a variety of audiences at all levels in an organisation, as well as experience developing and delivering inspiring content that increases understanding, desire and knowledge for change within impacted stakeholder groups
Proven ability to build a change advocate network, successfully recruiting and supporting change champions within the business to help drive the required outcomes and benefits from specific areas of change
Ability to work with a high degree of independence and to handle difficult and sensitive situations tactfully, adhering to the required confidentiality.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Are you ready to make a real impact and help us drive meaningful change? At Samaritans, we’re looking for a Mass Participation Senior Officer to join our dynamic Income Generation team, specifically within Community and Events Fundraising.
• £37,000 per annum
• Permanent role
• Full time (35 hours per week) with flexible working
• Hybrid working: Linked to our Ewell (Surrey) office, with an option to work occasionally from a shared office space in London Bridge.
• In-person working: Meeting in person and working collaboratively are things we value. Staff are expected to work in person around 2 days per month.
• We are passionate about flexible working, talk to us about your preferences.
About the Role
In this exciting role, you’ll work with the Mass Participation Product Manager to deliver virtual fundraising programmes and create inspiring stewardship journeys that empower our supporters to fundraise successfully. You’ll also develop engaging, multi-channel campaigns, analyse performance to drive improvements, and collaborate with internal and external stakeholders to ensure our products exceed expectations.
This role gives you the chance to combine project management and event planning skills, while contributing to Samaritans’ life-saving work.
What You’ll Be Doing
• Leading on the delivery of key virtual fundraising events and programmes.
• Crafting supporter communications and experiences that build lasting relationships.
• Developing marketing plans and optimising campaigns using data-driven insights.
• Collaborating with teams across Samaritans to maximise income and engagement.
• Managing external suppliers and ensuring smooth operations for fundraising events.
What We’re Looking For
• Proven experience in event management or community fundraising.
• Strong project management skills and marketing experience across online/offline channels.
• Excellent written communication skills with an understanding of tone of voice.
• Experience in managing online communities and using data to inform decisions.
• Experience in social media management for a brand (desirable).
• Knowledge of CRM systems and working to income targets (desirable.
Job Description is here
If you’re ready to bring your skills and enthusiasm to a role that makes a real impact, we want to hear from you!
Working at Samaritans:
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure on our careers page.
Being Inclusive:
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application:
If this sounds like the opportunity for you, please upload your CV and answer some application questions, in relation to the job description, outlining your motivations for applying and your transferable skills and experience. Applications close at 9 am on 12 June with video interviews taking place from Wednesday 18 June onwards.
Whilst we appreciate that the use of generative AI functions like ChatGPT is quickly becoming part of working life for many people, through our recruitment process we want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths. Therefore, we kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers.
We are recruiting for a Immediate Individual Giving Officer for a FTC for 2 months ,which could be extended for an inspiring children's charity. You will be supporting the administration of a summer appeal going out , we are looking for an immediate candidate who can start in June, initially the contract it will be for 2 months .
Hybrid Working min 2 days in the office
The Role
To act as the first point of contact for Individual Giving and provide on-going support to donors. This includes but is not limited to, thanking donors, responding to enquiries and providing support and advice in relation to donating to the charity
To deliver and fine tune stewardship for all one-off and regular donors. Stewardship must thank supporters in a timely manner and provide information and inspiration to show how the donor how their gift makes a difference. This includes sending emails and letters, welcome packs, and personalised email updates and resources.
To support the Head of Public Fundraising with appeals and other Individual Giving projects that the charity will be running an appeal in June and in November and December in the lead up to Christmas.
To utilise Raisers Edge database to record and track donor interactions.
To manage income processing for one-off donations, cash and cheques.
To work with the Database Manager to tidy donor records and maintain accurate records.
The Candidate
Knowledge and understanding of Individual Giving fundraising
Knowledge and understanding of the importance of donor care
Track record of communicating with supporters by telephone and through written communications Experience of delivering stewardship plans to maximise income and engagement
Knowledge and understanding of Data Protection legislation
Experience with a CRM system (i.e. Raisers Edge)
Good planning and organisation skills
Excellent IT and Microsoft Office skills
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Are you a creative leader with a passion for social justice, a talent for storytelling, and a track record of inspiring brilliant ideas? Join Shelter as our Head of Creative and lead our award-winning in-house team in delivering powerful, purpose-driven work that fuels the fight against the housing emergency.
In this exciting and varied role, you’ll oversee creative output across a wide range of channels – from print and film to digital and experiential events – helping to shape the campaigns, content and communications that drive change. Working closely with colleagues across the organisation, you’ll champion creativity, nurture talent, and lead the Creative Team in campaigns to achieve Shelter’s mission.
About the role
Shelter is seeking a Head of Creative and Production to lead our award-winning in-house creative team (In-House Agency of the Year, 2025 Drum Awards) and build on its impressive track record of fighting homelessness and the housing emergency through sector-leading creative content.
In this varied, fast-paced and stimulating role, you will collaborate closely with your Planning Lead, Copy Lead and two Creative Leads to inspire and support Shelter’s talented writers, designers, videographers, photographers and other creatives to respond to briefs, develop concepts, and deliver highly creative and impactful outputs across a range of media (including print, tv, social, web and experiential events).
Role specifics
We’re looking for a creative leader to help drive fresh thinking and brilliant ideas across all our work. You’ll play a key role in supporting the team to develop and deliver innovative, impactful concepts that really make a difference. Working closely with the marketing team, you’ll help shape strong, clear propositions that lead to the best possible creative solutions. You’ll also build collaborative relationships across the organisation – from income generation and communications to campaigns, services and retail – making sure their creative needs are met and spotting new opportunities for the team to add value.
As well as mentoring and inspiring a talented team of designers, writers and content creators, you’ll help plan and prioritise projects, keeping things running smoothly and efficiently. You’ll work with a trusted network of external creatives to bring ideas to life to a high standard, on time and within budget. A natural champion of great creative work, you’ll foster a supportive, can-do culture, oversee asset management, and make sure the team’s work is visible, accessible and celebrated. You’ll also take the lead on managing the team’s budget and helping shape the future of the Creative Team at Shelter.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Shelter’s multi award-winning in-house creative team (In-House Agency of the Year, 2025 Drum Awards) has an impressive track record of fighting homelessness and the housing emergency through sector-leading creative content. In leading this team, this role will collaborate closely with our Planning Lead, Copy Lead and two Creative Leads to inspire and support a talented cross-organisational team of writers, designers, videographers, photographers and other creatives.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Role: Business Development Manager
Salary: £42,000
Location: Wherever you are in the UK! We are more interested in your passion than your postcode because we want the best people to come and work for SignHealth. Occasional travel will be required
Hours: 37 hours per week, Monday-Friday
Report to: Head of Business Development
Closing date: 29 May 2025
About the role
SignHealth is a passionate and unique deaf-led charity, committed to creating a future where there are no barriers to good health and wellbeing for deaf people.
Our work is varied and aims to promote easier access to healthcare and information. We partner with the NHS and other services and take on projects, carry out research, and raise awareness. We also deliver our own services to reach deaf people in our shared language (BSL) in their moment of need, through domestic abuse support, therapy, advocacy and residential services.
As Business Development Manager, you will drive SignHealth’s growth by securing funding and building partnerships with government bodies, statutory funders, and key partners. Your work will help expand deaf-led services in mental health, domestic abuse, social care, and children and young people’s support.
You will identify new funding opportunities, craft compelling bids and tenders, and support service sustainability through strategic development. Working closely with internal teams and external stakeholders, you will play an essential role in helping SignHealth thrive and deliver vital support for deaf people.
Your key priorities will include:
- Increasing bid capacity within the Business Development team to obtain more funding.
- Supporting the growth of SignHealth’s commercial consultancy services.
- Assisting in the business development of our social care services.
You will be involved in income generation, identifying and pursuing funding opportunities from statutory bodies, government contracts, and commercial sources and assisting in monitoring the performance of secured contracts and funding agreements. You will represent SignHealth at events, foster strategic partnerships, and strengthen relationships with funders and stakeholders.
Do you have proven track record in securing income from government and statutory bodies?
Do you have demonstrated success in leading proposals, tender bids, or grant applications?
Do you have strong project management, relationship management and stakeholder engagement skills?
Why choose SignHealth?
We will work alongside you during your career with SignHealth to maximise your full potential with training and development to help you become the best you!
Working with your line manager you will receive an in-depth induction to give you great insight into our charity and what we do.
You will find out the role you will play in helping SignHealth deliver its mission.
Join our learning pathway with BSL, we offer paid training and development to further your BSL knowledge.
Wellbeing is at the heart of everything we do! It’s not just about our clients, it’s about you too.
Being a SignHealth employee you will also receive:
- 25 days holiday per year plus bank holidays (pro-rata)
- 2 wellbeing days per year (pro-rata)
- Company’s pension scheme with Standard Life from your first day of employment. Employer contribution amount: 6% of your salary, minimum employee contribution of 5%
- Eye care vouchers
- 5 days per year of paid study leave (CPD) (pro-rata)
- Expenses policy which allows payments for items when working away from home
- 2x salary life assurance scheme (death in service)
- Fully funded BSL training
- Sick pay policy
- Equipment and furniture desk/ chair to work from home.
- Refer a friend £200 voucher for both the referee and referrer!
To Apply
If this sounds like a position you would be interested in, please apply today!
To apply, please use our online application form.
We positively encourage applications from deaf people, disabled people, people of colour and people from the LGBT+ community. We will support all applicants along the journey of our recruitment process.
Offers of work are subject to: DBS check, Right to Work checks, satisfactory references and Medical Health clearance.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Citizens Advice Richmond as an Financial Resilience Navigator
Citizens Advice Richmond is launching an exciting new project and seeks a passionate Financial Resilience Navigator to join our team. This rewarding role involves providing holistic support to vulnerable households across the Richmond Borough, helping them achieve greater financial sustainability.
You will serve as a single point of contact, assisting clients with welfare benefits, income maximization, debt management, housing, and related issues. This role emphasizes connection, compassion, and coordination, requiring collaboration with various organizations and council services to ensure comprehensive client support. Key responsibilities include client advocacy, community outreach, case management, and stakeholder collaboration.
For more information and how to apply please see the job pack attached.
Start Date: Immediate Start
Deadline: Rolling – as soon as the position is filled
In your cover letter, please clearly outline how your experience and skills align with the key requirements outlined in the job description for the Navigator role
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Why Access Social Care Exists
Every day millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need social care at some point in our lives.
We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken.
What we do
Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
With a 98% success rate, our network of lawyers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded and we all get the support we need.
We provide rights awareness training to front line managers, and legal advice and support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.
This is an exciting time to join ASC. We have a new strategy and are growing quickly including across our senior leadership team. We have more than doubled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. We are dedicated to the people who need our help, but we also care deeply about our team and we think that work should be an exciting and satisfying place to be.
About the role
This role is pivotal to the growth and success of the charity. Its purpose is to support the Director of Partners and Engagement and fundraising team, and Head of Business Development, to lead the charity’s income generation. This includes activities in sourcing small, medium, and major (up to six figures) grant opportunities from trusts, foundations, and institutional/government funders, and individual donors where appropriate. Where opportunity presents, the role holder may also support the business development function. This could involve assisting in the development and implementation of new business growth opportunities to boost income generation. The role will involve project and core-cost fundraising.
Responsibilities
· Work with the Director of Partners and Engagement and the fundraising team to maintain existing funds; research new income streams and prepare and submit business cases; and source new funding opportunities for Access Social Care’s projects and core-cost needs.
· Participate in planning and strategy meetings. Work with the Finance Director and other leaders to develop and implement annual fundraising/income generation plans, gift tables, and budgets to achieve income targets.
· Monitor income targets and provide regular progress reports and updates on performance against target.
· Create and implement cultivation plans for high-value donors. Build and maintain long-term relationships with trusts and foundations, individual donors, and other income-generation partnerships through meetings and the production of detailed reports and presentations to generate repeat donations and renew income streams.
· Lead on funding bid applications and reports including working with senior colleagues across the organisation to draft warm and cold acquisition, and bespoke written applications.
· Build, monitor and manage a pipeline of prospective Trust & Foundation and Funder opportunities.
· Keep comprehensive records of all fundraising and business development activities.
· Maintain excellent relationships with internal stakeholders ensuring an up-to-date knowledge of current activities of Access Social Care’s work and brand. Secure case studies to showcase the charity’s work.
· Represent the organisation at public events as required.
· Perform other duties as may be required by the Director of Partners and Engagement, Head of Business Development, and/or other senior leaders which you could be reasonably expected to perform in line with this job description.
· Where appropriate and as opportunity arises, support the Head of Business Development with potential new business opportunities. This could include tasks such as: drafting proposals, seeking new opportunities as instructed, sustaining connections and supporting plans to enter strategic partnerships.
This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.
Person Specification
All staff at ASC are expected to share and demonstrate our values:
Trustworthy
Recognised for excellence, we will be the best we can be in everything we do. We will be truthful, independent and outcomes focussed.
Fair
We believe in treating people with kindness and compassion in a way that is right, reasonable and just.
Fearless
We will do what is right, not what is easy. We will bravely challenge injustice.
Inclusive
Our beneficiaries’ voices will influence our thinking and decision making at all levels of our organisation. Collaborative in our thinking, we will work with others to achieve our goals.
Positive
We will be constructive and progressive in our challenge. We will optimistically and dynamically drive for change.
In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:
Person Specification
All staff at ASC are expected to share and demonstrate our values. In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:
Personal Attributes:
- Purpose driven with a commitment to our mission and values
- Commitment to working within the principles of equity, diversity and inclusion. Commitment to and interest in disability rights.
- Self motivated, interest in developing knowledge and understanding trends in charitable trusts and foundations fundraising and business development
- Willingness to adapt and ability to work in an agile way to meet the income generation needs of the organisation
Experience
- Experience in similar Income Generation role, with a proven track-record of success
- Experience of working independently to develop and implement income generation strategies with a proven track record of securing five-figure gifts and delivering against targets
- Proven experience in managing and nurturing relationships with trust and foundation funders
Skills
- Highly developed written and verbal communication skills. Ability to draft and present information including briefings, applications, and project reports to a range of audiences in a clear and confident manner
- Strong networking skills, with the ability to build and maintain relationships both internally and externally to identify and leverage funding opportunities
- Organised and able to plan and prioritise to meet multiple deadlines
- IT literate with strong online research skills to identify new funding opportunities, and experienced in using MS Word and MS Excel to manage and present information effectively
- High level of numeracy
Desirable
- Understanding of health and social care issues and/or the law
How to apply
We hope that having read this far, you will want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
- An up-to-date CV
- A completed diversity monitoring form
- A supporting statement of no more than two pages, addressing:
- The essential requirements of the person specification
Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.
We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application.
Timeline for recruitment process
Closing date: 4th June 2025
A selection exercise will need to be completed by the 17th June 2025
Interviews will take place on the 26th & 27th June 2025
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
*Please note - interviews for this role will be held on Thursday 5th and Friday 6th June
Job specification
Team: Fundraising
Location: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home. Required to be in the office at least 2 days per week, including Wednesdays (all-staff office day)
Duration: Permanent (with six months’ probation)
Reporting to: Senior Fundraising Manager
Hours of work: 35 hours per week, Monday to Friday
Salary: £29,060 - £32,700 depending on experience
Overview of the role
As the Fundraising Officer, you will play a key role in delivering a range of fundraising appeals and our individual and regular giving programmes. This position also provides plenty of variety and the opportunity to support and develop skills across several income streams. The Fundraising Officer will work collaboratively with the Fundraising and Communications teams and closely with the Senior Fundraising Managers.
What you will do as part of our team
Fundraising activities
Individual Giving
· Manage the regular giving programme by implementing a rolling 12-month plan of meaningful touchpoints to deepen relationships
· Develop and implement a plan to encourage increased giving and recruit new regular donors with personalised cultivation and stewardship
· Maximise engagement and retention of individual supporters (giving at a lower to mid level) by prompt thanking, excellent stewardship and building effective donor journeys
Fundraising Appeals
· Manage Glass Door’s direct marketing appeals including our flagship annual Christmas appeal – taking the lead on the direct mail and email campaign
· Lead on content development, and implementation of donor segmentation based on giving history, preferences, and engagement levels
· Work closely with the Communications Team to deliver a robust communication plan – actively taking part in the case studies, content creation and digital campaign plans (social media and website)
· Create and implement a follow-up communication plan to thank donors and provide updates on the impact of their contributions
· Undertake evaluations of each appeal’s performance metrics and donor responses to refine future appeals
Fundraising support
· Monitor the Fundraising inbox and respond promptly to ad-hoc queries from individual donors or prospects
· Support the Senior Fundraising Managers with research into current and prospective donors, and compile information to support funding applications and reports
· Thank and steward in-memoriam gifts
· Support the wider team at events e.g. Sleep Out, Christmas Carols and other supporter events
· Opportunity in due course to work towards managing a small portfolio of trusts, foundations and other grant-making bodies which would involve drafting applications and meeting reporting requirements (depending on interest and aptitude)
Fundraising Administration
· Create and update donor records as required on Access Charity CRM database , ensuring relevant records are kept up to date, accurate and consistent at all times.
· Work with Finance and the Income Processing Assistant to ensure accurate and timely processing of donations, including scanning cheques, coding bank transfers and web donations, entering details in the CRM database, banking cash, setting up Direct Debits and acknowledging/thanking donors via email or post.
· Ensure all fundraising activity is compliant with relevant charity and statutory legislation, and the Fundraising Code of Practice
Person specification
Essential
Knowledge and Experience
· Demonstrable experience in a fundraising role
· Understanding and experience of developing and stewarding supporter relationships
· Experience of project management
· Experience of using a fundraising database to segment and select data, produce reports and analyse information
· Experience of copywriting to produce fundraising letters and other materials
Skills and aptitudes
· Strong research, analysis and numeracy skills
· Excellent attention to detail, taking pride in work at all times
· Excellent verbal and written communication skills with a professional telephone manner and the ability to adapt style appropriately
· Ability to work under pressure, manage time effectively and prioritise a varied workload
· Strong interpersonal skills and the ability to build relationships with a wide range of people from a variety of different backgrounds
· Competent IT skills in standard Microsoft packages (Word, Excel, PowerPoint and Outlook) and CRM/supporter databases
Personal attributes
· A confident self-starter with a positive approach who takes the initiative to get things done
· Highly organised with an ability to prioritise and work independently through a calendar of deadlines and goals
· Able to work collaboratively within a team, as well as with different colleagues from across an organisation
· Being compassionate, insightful and sympathetic to the challenges faced by people experiencing homelessness with a passion to help improve their lives
· Willingness to work flexible hours occasionally, for example at evenings and weekends
Desirable
· Experience of project managing direct marketing activities and campaigns.
· Experience of working with Mailchimp and Access Charity CRM
· An interest in developing skills and securing income from trusts and foundations
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
MiD Mediation and Counselling is looking for an experienced and dynamic Executive Director to be responsible for leadership and management of this busy charity that runs mediation and counselling for families that have separated or divorced.
Relationship breakdown or separation can be painful and distressing for all concerned. The charity plays a vital role in supporting families when they are going through some of the most challenging and stressful times in their life and we can help make a difference and find a positive way forward for these families. The organisation offers family and neighbourhood mediation and counselling for adults and children aged 4-18 as well as family therapy.
Key responsibilities of the role include:
Overseeing and leading the admin team, mediators and counsellors
Generating income to support the charity
Reporting to the Board of Trustees, funders and Legal Aid Board
Budget management
We are looking for someone who is committed to helping adults and children involved in a family breakdown and the successful candidate will need extensive experience of income generation, marketing, organisational and people management plus a strong track record of strategic leadership and planning.
MiD has been running for over 35 years and is affiliated to National Family Mediation and the Family Mediation Council and holds a Legal Aid Agency contract for publicly funded family mediation.
This role is office based in Hampton Hill.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role and Responsibilities
Housing and Service Delivery
• Provide strong and effective support to residents in Acorn House that focuses on their strengths and goals, and is delivered in a personalised way and within a framework of active engagement and co-production
• Developing and reviewing support plans that reflect the interests and aspirations of residents
• Induct new residents in line with the service’s policies and procedures and support them to continue in their journey towards recovery from addiction
• Carry out assessments of those referred to Acorn House, and induct new residents
• Ensure the fundamental needs of residents are met including good quality accommodation and facilities, healthy food, advice and guidance around benefits, and alcohol and drug testing (to help maintain an abstinent environment)
• Deal with the immediate support needs of residents as appropriate, providing crisis intervention where necessary
• Support residents in addressing physical and mental health issues, including liaison with primary and secondary health teams
• Ensure residents are supported through court or welfare rulings (if necessary)
• Ensure effective and compliant administration of resident data using a bespoke Salesforce- based platform (In-Form)
• Ensure Housing Benefit and Services Charges are collected and managed effectively
• Be flexible and responsive to the changing needs of the service, ensuring high quality support is provided
• Ensure each resident’s support plan is written, monitored and reviewed as appropriate to reflect their changing needs and development
• Ensure residents progress and engage with other SCT programmes (when required)
• Ensure conditions and requirements relating to any contracts or management agreements are applied throughout SCT’s services
• Work effectively as part of a team, attending team/ staff meetings and making a positive contribution to the development of the team and wider SCT services
• Effectively control and manage financial records appropriate to the duties of the post (petty cash/rent)
• Participate in a feedback culture for continuous improvement
• Promote social inclusion, supporting residents to access all benefits available to them
• Support residents with physical and mental health issues, including liaison primary and secondary health care services as required
• Ensure all repairs and maintenance needs are raised
Monitoring and Evaluation
• Maintain accurate records of residents on In-Form
Operational Support
• Comply with Health and Safety, including but not limited to any fire maintenance, risk assessments and complete room checks and raise any risks to the Supported Housing Manager
• Ensure equipment of all applicable facilities is in good working order
• To provide an on-call/out-of-hours service when required
• Carry out other duties as may reasonably be required
Special Conditions
• This post requires the holder to work varying shifts between 08.00 am and 8.00 pm and participation in the call rota system (for which an additional allowance is paid)
• The post-holder is required to work weekends as part of a rota and Bank Holidays when required
• On occasions you may be requested to change your rota to ensure the requirements of the service are covered
• In accordance with the guidelines on Health and Safety, to accept responsibility for working within these guidelines and reporting any concerns to the Supported Housing Manager
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.


The client requests no contact from agencies or media sales.
Opportunity!
SteelWatch offers a unique opportunity for an expert in steel decarbonisation with a passion for driving climate action. If you can communicate your technical analysis to challenge legacy steelmakers with clarity and conviction, this role is for you.
In this new role as SteelWatch Industry Decarbonisation Lead, you will have the opportunity to deepen and articulate the arguments of SteelWatch, providing vigilant scrutiny and an international voice for steel decarbonisation.
The ideal candidate will be an excellent communicator and natural collaborator who combines technical understanding of steel decarbonisation internationally with an ability to spot trends and their significance in data and detail. The role could be an ideal next step for professionals coming from consultancy, decarbonisation initiatives, companies in the iron and steel value chain, trade associations, international agencies, and civil society.
Summary of the role
The Industry Decarbonisation Lead will shape SteelWatch’s position on steel decarbonisation to inform our change-making strategies, provide overall management and cohesion across our work on data analysis and industry insight, and act as a spokesperson in conversation with industry stakeholders.
The organisation
SteelWatch is an international climate campaign organisation, driving corporate accountability and action in the steel sector. Our vision is a steel sector that underpins a thriving zero emissions economy. We are a change-making organisation, with the task of driving change in an entrenched, powerful, technologically-confident sector that faces little climate pressure. SteelWatch is a non-profit registered in the Netherlands in 2023. Having grown to a team of 20, we are still a young organisation, learning-by-doing, working with fluid teams not rigid structures, ensuring we evolve, test, and learn. We seek team members who will enjoy breaking new ground with us.
We run corporate campaigns and challenge the global steel industry to replace complacency with urgent action in line with the 1.5C limit. SteelWatch has established a strong visible presence among civil society and steel industry stakeholders. We are increasingly recognised as an authoritative and challenging voice on steel decarbonisation, invited to engage in industry events and debates internationally.
Accurate and credible data, robust analysis and our global, long-term, climate-first lens on sector decarbonisation, are key strengths that underpin our campaigns and dialogue. We complement the work of other civil society change-makers bringing a vigilant voice and corporate scrutiny. We currently focus on OECD countries, and specifically across Europe and Japan, with team members in Europe/Africa and Asia-Pacific timezones.
Role and Responsibilities
The Industry Decarbonisation Lead is a new role, which will work in close collaboration with colleagues across the organisation and is fundamental to the long-term strategy of SteelWatch to transform the iron and steel industry. The core purpose of the role is to cultivate our collective ability to harness credible evidence for our campaigns, and to engage effectively with industry with an ambitious well-informed vision for decarbonisation.
For the initial year(s), there are three main areas of responsibility.
- The Lead will be responsible for navigating and shaping SteelWatch’s positions and point of view on relevant issues regarding steel decarbonisation with a goal of driving long term transition to near-zero emissions steelmaking.
- The Lead will be responsible for managing and shaping our range of work on data, evidence, insights and analysis -with the team members involved - to ensure the quality and relevance of our evidence base and our industry intelligence.
- The Lead will be one of the key spokespeople for the organisation, particularly in industry dialogue and events. The role will report to the Executive Director and is likely to line-manage 1-3 people.
Success for this role will depend on close collaboration with others in SteelWatch including the:
- Steel Analyst, and other team members and consultants working on data and analysis;
- Campaigns Teams, ensuring campaigns are well evidenced, informed and targeted on the critical issues.
- Communications Team, ensuring everything that we externally communicate is consistent and credible, as accuracy is key in our role to speak truth to power.
- Executive Director, sharing the work of representation of SteelWatch externally and updating our arguments as the steel industry evolves.
Responsibilities
1. Shape, evolve and articulate SteelWatch’s positions and point of view on steel decarbonisation:
SteelWatch already has a strong point of view (POV) on many of the core elements of the iron and steel transition. However, the POV needs to be continually reviewed in the light of new developments, on occasion adapted, and extended to new emerging issues. Sharpening the POV is a collaborative process - the Industry Decarbonisation Lead will be responsible for steering and landing this process. The Lead will:
- Ensure the POV is constantly evolved,improved and adapted through collaboration, guiding the process and landing the outcome;
- Ensure the POV is clearly articulated and socialised internally and externally with allies.
2. Manage and shape our range of work on data, industry trends, and analysis.
SteelWatch currently has in-depth data and news tracking on two companies, the targets of our corporate campaigns. We track iron and steel industry news and analyse industry announcements. We are developing our capacity to react to steel news globally, track blast furnaces investments and other announcements, and rate and rank companies. The Industry Decarbonisation Lead will, in collaboration with the Steel Analyst:
- Shape and prioritise our work on gathering data, tracking industry news, and analysing industry strategies, to support and inform the priorities of the organisation, and ensure we make best use of the information in our campaigns.
- Build capacity within SteelWatch to do this consistently across our growing portfolio of work.
- Ensure the quality and relevance of our evidence base, and the processes we have for updating and using it.
- Continue to build our capacity to assess industry announcements and to use that analysis effectively for pressure.
- Scope, support, and lead projects that are data analysis projects, and hold responsibility for the data analysis component of other projects/campaigns. These are likely to include, corporate scorecard, blast furnace trackers, and data visualisation.
3. Ensure relevance, consistency and accuracy in our external communications.
Our external communications are based on credible evidence and SteelWatch’s POV combined with core narrative (responsibility of the Comms team), and campaign arguments and tactics (responsibility of the Campaigns Team). Working closely with the Steel Analyst who currently is the ‘source of truth’ and fact-checker, the Industry Decarbonisation Lead will:
- Ensure all external outputs are factually correct, credible and in line with our point of view.
- Develop processes and materials that increase technical understanding and consistency across team members and amongst those we communicate most closely with (eg allies, core media).
- Ensure robust processes are in place for fact-checking.
- Lead the development of our series of SteelWatch Explainers to present key concepts in accessible form among allies and industry.
- Support the Communications and Campaign teams to assess what reactive news to prioritise, and to respond quickly and accurately.
- Strengthen our ability to brief and correct journalists, dealing with their misunderstandings around iron and steel.
4. Act as spokesperson for SteelWatch in industry dialogue.
SteelWatch is vigilant and challenging to the steel industry. Our tone of voice varies from the creative campaigns, to the engaged dialogue. The Industry Decarbonisation Lead is expected to communicate externally and directly in dialogue, in writing and especially with the industry stakeholders at conferences, in private meetings or via social media. The lead is not the only voice of the organisation, but should be a focal point in building consistency. They will:
- Attend industry events and discussions, representing SW point of view and strengthening our industry connections;
- Speak at industry events, speak to the media where appropriate.
- Produce high quality written materials, support those written by colleagues, and support high quality data visualisation that communicates our messages.
- Engage actively on LinkedIn (and/or other social media) to respond to industry commentary and engage as SteelWatch.
5. Build relations with industry
SteelWatch is building relations with industry actors, both to share our views and ensure we are up to date on latest trends. The Lead will:
- Through industry events, networks and dialogue, strengthening our industry connections;
- Build relations with industry to acquire up to date information, and increase our ability to sense-check news and respond to trends.
- Keep abreast of industry conversations in order to identify the most relevant shifts, key topics or opportunities for SteelWatch to create pressure for change.
- Support others in SteelWatch to engage with industry, particularly in other regions and languages than your own.
6. Provide line management and task management to team members engaged in data and analysis.
SteelWatch currently has a mixture of long-term and short-term or part-time staff and consultants working on data, tracking and analysis. They are managed by different team members. The Industry Decarbonisation Lead will:
- Set objectives and define tasks for the data team, in line with overall SteelWatch strategy and plans, as they evolve. Provide line management for core data team members.
- Manage consultants focused on data or analysis, adapting TORs and finding new consultants as needed;
- Ensure synergy across the various team members and their work.
Essential skills and experience
- Ten or more years of experience in industry, energy, and/or decarbonisation, of which at least 2 years focused on the steel industry.
- In-depth knowledge of steel decarbonisation pathways, current trends, the challenges and opportunities.
- Proven ability to manage and interpret data, and to use data for powerful arguments.
- Excellent writing and communication skills in English, a talent for conveying complex ideas in understandable ways.
- Proven capacity to build collaboration with non-technical colleagues and enhance organisational capacity to use data and evidence.
Desired skills and experience
- Experience working across a range of topics, projects and tasks, juggling short-term deadlines and long-term priorities.
- We are particularly interested in candidates that bring deep expertise in the energy transition, and/or in financial analysis of companies' approach to decarbonisation, as these would complement existing skills.
- Knowledge of steel decarbonisation across different geographies, particularly including countries of Asia.
- Experience in climate and/or campaigning organisations (professional or voluntary)
Essential competencies and aptitude
- An eye for detail and ability to ensure 100% accuracy;
- A strategic mind, an instinct to see the big picture, long-term trend, and ability to spot opportunities for engagement or leverage;
- Willingness and ability to toggle between the detail and the strategic;
- Ability to work at pace, with the rhythm of a campaign organisation.
- Excellent people skills and proven track record as a team player, able to work well with colleagues across cultures and geographies;
- Flexibility to work early or late hours on some days each week to overlap with other time zones and to travel 3-6 times per year.
- An affinity with the messaging and campaign approach of SteelWatch. You do not have to have campaign experience or act as a campaigner, but you must agree with the level of transformation that we believe is required, and be excited to contribute your skills to an organisation that critiques the limited ambition of current industry players.
Language requirements
- Ability to work in English at a professional level is a requirement. Additional skills in European or Asian languages are useful, particularly Mandarin, Portuguese or German.
ADDITIONAL INFORMATION
Country location
This role is open to candidates working in timezones UTC -1 to UTC +4 and in countries in which it is possible to have a 2-year fixed term employment contract with an Employer of Record. Within Europe, we welcome applications from candidates based in the Netherlands, UK and Germany, and in addition we welcome applications from candidates in Africa or the Middle East.
Location and remote working and travel
- Location: work location is remote from your home base. Staff members work remotely and online on a daily basis.
- Travel is an essential part of the role. If you are constrained in your ability or permissions to travel, please discuss this before investing in an application.
- Travel to an annual full team retreat is essential - this happens once a year and may be in Asia, Europe or other. Additional travel for events and face to face time is expected. This may be in Europe, Asia, or elsewhere and likely to be 2-5 times a year.
- While we offer flexibility for you to work away from home base, this will need to be coordinated with travel of other colleagues, may depend on timezone changes and/or be limited by legal contracting constraints.
Working conditions and benefits
- Working hours are flexible. Whichever time zone you are in, you will need to have flexibility to work early or late across different time zones straddling Asia/Pacific/ Europe&Africa /UK. You also have the opportunity to build in some flexibility around your own non-work commitments.
- This role is full time, 5 days/week. We may also consider 4 days a week (Monday to Thursday) but would require flexibility around this. If you prefer part time please indicate this at time of application.
- The initial contract period will be up to 24 months with a possibility to renew, depending on country regulations. The type of contract will depend on the location.
- You must have a valid work permit in the country where you plan to be employed. SteelWatch is not in a position to support a visa process.
- Remuneration is according to SteelWatch norms, level of experience and location of employment. For a technical expert in this Lead role, a Netherlands-based salary is in the range of €72,000 - 92,000. Salaries are adjusted by location.
- Our leave policy, unless varied by national regulation, provides 34 days in total combining public holidays and paid leave in all countries, plus birthday leave and inspiration time.
Ethics: we are a values-based organisation. Every staff member and consultant is asked to sign our Ethics statement and help us as an organisation live up to our values.
Equal opportunities: we strive to be an equal opportunities employer. We actively welcome applications from candidates from historically underrepresented groups in the climate change movement. If you require any adaptation or assistance during the application process, please be sure to let us know so that we can adjust.
Our Mission is to turbo-charge the transformation to a decarbonised steel sector that enables the environment, communities and workers to thrive.