Recovery Team Leader Jobs
Adult Care Home Manager
Reports to: Regional Manager
Responsible for:Team Leader, Learning Disability Nurse, Support Workers
Job Purpose
To oversee the day-to-day delivery of CQC registered high quality dignified residential care and support services promoting respect, equality and the independence of the people supported.
Principal Accountabilities
- Efficiently manage the day-to-day delivery of the adult residential care home service
- Manage staffing levels to ensure sufficient numbers of suitably qualified staff.
- Effectively manage the staff team providing information, guidance and on-going supervision and performance management reviews.
- Effectively communicate information and instructions to staff and people supported.
- Manage and coordinate the delivery of staff training and development.
- Manage and monitor the local budget.
- Provide leadership to ensure staff are clear about their duties and responsibilities.
- Responsible for the safe delivery and accurate recording of care in line with legislation, the CQC, and AFG policies.
- Being the CQC Registered Manager for the adult residential care home to ensure compliance with Health & Social Care Act 2008 (Regulated Activities) Regulations 2014 and all other relevant legislation.
- Keep up to date with best practice in social care and apply this knowledge to your work.
- Understand and monitor health and safety in the workplace.
- Manage and coordinate governance and quality assurance activity.
- Promote the interests of people supported and provide a person-centred service.
- Conduct assessments of prospective new residents and carry out all duties required to commence care and support.
- Provide clear information to all people supported and their representatives about the adult residential care home.
- Communicate effectively with people supported, their families and representatives, staff and other health and social care professionals to deliver the best possible care and support.
- Maintain confidentiality for people supported, their families and AFG employees.
- Interview prospective candidates and coordinate inductions for new staff.
- Implement AFG policies in relation to absence, disciplinary and grievance matters
- Participate in the on-call responsibilities appropriate to the role
Person Specification - Essential Requirements:
Experience
- 3 Years experience as a CQC Registered Manager in an Adult Residential Care Home setting.
- Experience of leading a CQC inspection resulting in ‘Good’ or Outstanding’ ratings.
- Sound knowledge of CQC regulations.
- Experience in managing Human Resource issues.
- Experience in interagency working.
- Experience in the management of local budgets.
- Experience of managing services using the CQC Guidance of ‘Right Support, Right Care, Right Culture’
- Significant experience of supporting adults with learning disabilities and/or complex needs, behavioural or physical support needs.
Skills and Knowledge
- Demonstrate values consistent with those of the organisation.
- Ability to implement initiatives relating to service delivery, improvement, and modernisation.
- Knowledge of, and lead on the ongoing development and implementation of systems that ensure compliance with regulatory/inspection regimes.
- Knowledge of current best practice in relation to people with learning disabilities and behaviours that challenge.
- Ability to manage change.
- Ability to manage and lead teams of staff.
- Understanding of the wider issues affecting the sector.
- Understanding of the implementation of financial procedures and managing the service budget.
- Ability to communicate clearly and concisely.
- Promote the interests of people using the service through the provision of Recovery/Staying well/Person centred planning using co-production principles.
- Computer literate and experienced in using Microsoft Office packages.
- Ability to develop and maintain effective working relationships.
- Evidence of personal development.
Qualifications & Training
- NVQ Level 4 Registered Managers Award or equivalent.
Other
- Car Owner and Driver.
- Offer of employment/continued employment is conditional on the applicant successfully attaining CQC Registered Manager status.
This role is Band II as per our structure
To deliver outstanding personalised support that creates independence and value.
The client requests no contact from agencies or media sales.
About ELBA
ELBA is a leading social regeneration charity in east London. Our mission is to develop employee volunteering and employment initiatives to decrease poverty, improve social mobility and increase equality for communities in east London and beyond. We facilitate corporate and other investments from over 60 organisations into our community, education and employment programmes.
With over 35 years of experience enabling successful partnerships between businesses and communities, ELBA engages over 15,000 corporate employees in volunteer programmes that support employment, education and community initiatives. In 2023 the Community Works programme supported 126 charities and social enterprises through engaging employee volunteers in practical and skills-based volunteering opportunities.
Purpose of the job
To be responsible for the successful delivery of ELBA’s Dragon Award Nominated Evolve Project, delivering exciting, innovative employer-supported volunteering projects that meet the expectations of specific corporate supporters, and the needs of the community with a key geographical focus in Hackney, Tower Hamlets and Haringey.
About Evolve
The Evolve Project is a collaborative partnership between Linklaters, UBS, Societe Generale and the Societe Generale UK Foundation, delivered by ELBA. Overall, the Evolve project aims to address the wider barriers and challenges faced in society & by community organisations & charities with a particular focus on Hackney and its surrounding boroughs of Tower Hamlets & Haringey. The project does this through supporting community organisations who are addressing different barriers like post Covid recovery, and the cost-of-living crisis, alongside continuing challenges of funding & sustainability.
Evolve aims to build the capacity of thee organisations, especially supporting the leadership, so they can keep up with the increased demand they are experiencing. Evolve has been designed to dynamically respond to the changing needs of local community organisations, drawing on the time, skills and expertise of employee volunteers to address the most pressing community challenges. The project is currently in its fourth year with funding secured for the following two years.
The role requires an ability to build a close and collaborative relationship across the community sector, particularly in Hackney, as well as with the corporate funders. A key focus is developing and delivering a range of exciting employee volunteering activities (including the Leaders in Partnership and Emerging Leaders coaching programmes) as well as leading monthly delivery and quarterly steering group meetings with the three business partners to ensure volunteer engagement and session development is meeting the aims and objectives of the project.
The post will be managed by the Head of Programme, Connect which sits within the Community Works programme at ELBA. The post holder will have weekly one-to-one meetings for input and guidance to achieve agreed targets and will be subject to annual performance appraisals.
Working for ELBA
As well as a competitive salary, we have generous annual leave entitlement that increases with length of service; life assurance; 5% employer pension contribution; BUPA health cash plan; enhanced maternity and paternity pay; an active well-being and equalities programmes led by staff; a varied and busy learning and development schedule; cycle purchase scheme; and an Employee Assistance Helpline. In our staff survey, our people tell us they love the interaction with active and caring colleagues; the worthwhile nature of our work; and the great agency in how they deliver their objectives. There is the potential for project managers to progress up to a senior project manager role after a year subject to performance.
Job Description
Key Evolve duties
● Responsible for day-to-day development and delivery of the Evolve project
● Collaborate closely with community partners, corporate partners and the ELBA team to understand community needs and design appropriate employee volunteering activities to address these needs
● Deliver a range of employee volunteering opportunities focused on capacity building for local community organisations within the geographical remit
● Build and maintain strong relationships with Evolve partners’ Corporate Responsibility teams by organising regular meetings and responding promptly to company requests
● Develop and promote a range of employee volunteering opportunities to corporate partners and manage delivery of volunteer requests
● Organise delivery of monthly delivery meetings and quarterly project steering group meetings including preparation of supporting documents and minute taking
● Achieve good delivery targets of employee volunteers engaged and beneficiaries supported
● Maintain strong impact reporting for the project and long-term tracking
Main duties
● Build effective working relationships with ELBA corporate partner organisations to understand their business and functions, culture and priorities, generate opportunities suitable for their employees, manage expectations and deliver on activities in support of programme and project goals and objectives
● Identify and build relationships with a range of community stakeholders, including charities, community groups, social enterprises and grassroots organisations
● Assess organisational needs and develop creative corporate volunteering opportunities to meet the needs and build the capacity of community stakeholders
● Source, place, train and manage cohorts of corporate volunteers in line with business plan and project targets
● Identify a range of corporate volunteering opportunities that can facilitate large-scale participation and/or collaboration for ELBA corporate partners
● Generate regular communication items such as an annual report, programme impact reports, articles, write awards nominations and case studies and maximise the use of social media platforms
● Work with the Community team to ensure programme materials are kept up to date
● Implement effective evaluation and impact measurement tools in line with ELBA corporate partner requirements, ensuring that evaluation informs best practices to ensure continuous improvement
General
● Adhere to ELBA’s safeguarding policies and procedures at all times
● Develop a broad knowledge of regeneration programmes and local authority priorities in east London and specific geographical area
● Support the wider Community team with the planning and delivery of key events
● Support Connect Head of Programme to align Evolve’s offering with the wider Connect programme
● Use ELBA internal systems to maintain records and report progress, including due diligence and volunteer recording via Salesforce within set timescales
● Ensure that effective project management systems for monitoring and evaluation are in place and keep detailed records
● Complete monthly, quarterly and annual reports as required
● Proactively generate case studies, news articles, photos and social media content to promote the work of ELBA in line with ELBA communication targets and protocols
● Collaborate with other ELBA colleagues on projects where appropriate, and contribute to the development of ELBA as an organisation overall
● Adhere to and implement policies, including equal opportunities and health and safety
● Undertake any other reasonable duties as requested by your line manager
ELBA wants to represent the diverse community we support and aims to be an inclusive employer in terms of ethnicity, disability, sexual orientation & background. We are an equal opportunities employer and we welcome all applications.
This appointment is subject to DBS clearance and satisfactory references. Shortlisted candidates will be asked to make a declaration stating that there are no reasons why the applicant cannot work with children, young people or vulnerable adults.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
We are hiring an Area Manager to provide management and oversight for services which span across the Royal Borough of Kensington and Chelsea (RBKC). Our services provide 154 units of accommodation to people experiencing homelessness and have complex needs. The services are 24 hour supported accommodation sites. You will have the overall responsibility to deliver the highest standards of service quality, performance and improvements across your services through excellent leadership and embodiment of our SIG values.
As the Area Manager, you will lead the team to deliver exemplar Trauma Informed support to our residents and participants. The current team you will directly manage:
- Deputy Manager x 3
- Activities Coordinator x 1
- Resettlement Manager x 1
Rota: Monday to Friday 9am to 5pm, flexibility required to meet service needs, based across all RBKC services under your area
The in-service leadership team support a team of frontline Support Mentors and Peer Support mentors to deliver dynamic and flexible person centred support aimed at empowering our residents to make and sustain positive change.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!
OVERVIEW OF KEY RESPONSIBILITIES
Line Management and Leadership
- Provide high quality support, leadership and line management to staff, offer guidance, support, and advice to the team and support them to perform to the best of their abilities.
- Provide leadership and management throughout the full employee lifecycle.
- Hold regular one to ones and team meetings to support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed.
- Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.
Service Delivery
- Manage the overall day-to-day operational delivery of your service, working directly with your team, colleagues, residents and participants, as well as other stakeholders to provide a high-quality, holistic service which meets the needs of our residents.
- Ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
- Support the team to carry out their day to day duties and responsibilities, offer guidance and support as necessary.
- Work proactively to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
- Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment.
- Be part of the operational on-call Rota for providing out-of-hours support across the operations directorate.
Risk Management
- Follow relevant risk assessment and management procedures, share relevant information with others as necessary.
- Ensure all case recording and information is accurately recorded in a timely manner, ensuring confidentiality and GDPR.
- Champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.
Property and Housing Management
- Ensure the accommodation in which residents live is clean and maintained to a high standard
- Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
- Ensure a provision of high quality housing management service is provided to residents.
Financial Management
- Manage the service budget and review monthly management accounts: Set budgets and ensure resources are maximised.
- Promote effective cost control mechanisms and other financial activities.
- Maintain financial management within the service.
Other
- Some of what else is included: Contract management and Internal auditing, admin, and general other duties as required.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to the JDPS attached for more information.
KEY CRITERIA
What we are looking for:
- Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- Previous experience in people management and development
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of Housing Management, including voids and evictions
What we would like, but not essential:
- Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
Service Manager | Care Manager | Social Care Manager | London | West London | Royal Borough Of Kensington And Chelsea | RBKC | Part - Time | Full- Time | Flexible Hours | Night Shift | Day Shift
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Hertfordshire.
Position: S11156 Stroke Association Support Coordinator
Location: Home-based, Hertfordshire, however frequent travel will be required as part of this role (to include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £26,700 per annum
Contract: Our services are contracted, we currently have funding for this contract until 31 March 2025.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 26 May 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 3 June 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Delivery Coach in the East of England, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.
Key responsibilities will include:
· Supporting new stroke survivors and their carers to adjust to life after stroke following hospital discharge into the community.
· Providing personalised information, advice and support.
· Enabling stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
· Working with other health and social care professionals across the stroke pathway to ensure high quality support.
About You
You will have experience in:
· Experience/ background of providing person centred support to people with a disability or long-term health condition and their carers.
· Excellent IT skills and an ability to maintain accurate records.
· An affinity with the values of the Stroke Association.
· A flexible approach and an ability to effectively manage a caseload.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Support Coordinator
We’re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join our Stroke Recovery Services based in the Dorset East area.
There will be opportunities to hot desk within Bournemouth and Christchurch, as well as Poole NHS sites.
This is an exciting opportunity to work with stroke survivors and their families to provide Key Worker support following a stroke.
Position: S11166 Stroke Association Support Coordinator (x2 posts)
Location: Home-based, Dorset East however, Frequent travel will be required as part of this role (May include team meetings or other work-related meetings)
Hours: Part-time, 2 x 28 hours per week
Salary: Circa £21,391 per annum
Contract: This is a fixed-term contract until 30 June 2026. We have funding for this role until 30 June 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 12 May 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.
The Stroke Association Support Coordinator will:
· Support new stroke survivors and their carers from hospital discharge into the community.
· Provide personalised information, advice and support.
· Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
· Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
The post holder will have experience/background in:
· A caring profession ideally with experience of supporting people with disabilities.
· Setting up and running virtual groups.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Support Coordinator
We’re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join our Stroke Recovery Services based in the Cornwall area. This is an exciting opportunity to work with stroke survivors and their families to provide Key Worker support following a stroke.
If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
Position: S11121 Stroke Association Support Coordinator (two posts)
Location: Home-based, Cornwall however, extensive travel will be required as part of this role (May include team meetings or other work-related meetings)
Hours: Full and part-time (1 x 35 hours per week post and 1 x 32 hours per week post)
Salary: Circa £26,700 per annum for full time hours, pro rata for part time hours
Contract: This is a fixed term contract until 31 March 2026. Our services are contracted, we currently have funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 19 May 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes including Communication support.
The Stroke Association Support Coordinator will:
· Support new stroke survivors and their carers from hospital discharge into the community.
· Provide personalised information, advice and support.
· Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
· Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
The Stroke Association Support Coordinator will:
· Support new stroke survivors and their carers from hospital discharge into the community.
· Provide personalised information, advice and support.
· Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
· Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state your preferred hours in your covering letter.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Title: Floating Support Team Manager
Assignment Duration: 2-3 months
Location: Borough of Hounslow, Office based East Hounslow
Pay: £18.00 - £22.00 per hour
Hours: Monday - Friday, 09:00-17:00
Overview:
We are seeking a dedicated Floating Support Team Manager to oversee a new service aimed at providing essential warp-around support to vulnerable residents in the Borough of Hounslow. This temporary role offers a unique opportunity to lead a team of 20 staff members with the assistance of two team leaders and another manager as their sister project. Delivering crucial assistance to individuals striving for independent living.
Responsibilities:
- Coordinate all team activities to ensure adherence to standards and objectives.
- Provide skilled leadership and management within a complex and challenging environment.
- Contribute to and implement the team's objectives, work plans, and performance targets.
- Improve service effectiveness through high-quality outcome-focused support.
- Maximise the contribution of team members to overall organisational effectiveness.
- Ensure adherence to financial procedures and controls.
- Manage and motivate employees, trainees, students, and volunteers, including conducting supervisions and appraisals.
- Support project and support workers in key-work, case recording, face-to-face work, group work, advice giving, and advocacy.
- Provide accurate reports and timely information to support funding applications.
- Promote best practices, including person-centred support planning and effective casework management.
- Maintain positive relationships with other teams and represent the organisation at external meetings as required.
- Monitor, record, report, and meet Key Performance Indicators set internally or externally.
- Participate in a 24/7 on-call system to provide emergency advice and support.
Qualifications:
- Good understanding of managing support services for vulnerable populations.
- Ability to manage a team working with challenging behaviours and diverse support needs.
- Experience in managing change processes while ensuring strategic service delivery.
- Understanding of outcome-based approaches and recovery models.
- Proven ability to sustain relationships with colleagues, funders, and service users.
- Knowledge of financial controls and sound financial management practices.
- Strong written and verbal communication skills.
- Ability to work independently while remaining accountable to management.
This is going to be a popular vacancy so please Apply as soon as possible if you are interested so you do not miss out!
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
About Cycling UK
Cycling UK promotes and encourages people to get into cycling; from cutting pollution, to making us healthier happier, Cycling UK are passionate about the benefits cycling offers to people and the planet. Following the launch of a brand new strategy in April 2024, they are seeking a Head of Strategic Financial Planning & Control to support in the continued growth of the charity.
Cycling UK works to campaign for cycling-friendly policies, advocating for cyclists’ voices on issues such as safety, active travel schemes and funding, the benefits of cycling on the environment, and much more. Cycling UK are also passionate about enabling cycling for all, running critical programmes to address the barriers to cycling people can face, to ensure cycling is inclusive and accessible to all.
During the last 5 years Cycling UK has experienced significant growth and development as cycling has assumed a greater role within the active travel sector and the post-pandemic recovery. As part of the next phase of implementing a new organisational strategy with a view to further growth, Cycling UK are looking for a finance leader to support in day to day running of our finances as well as driving longer-term transformation and strategic ambitions.
The Role
Reporting into the Chief Operating Officer, the Head of Strategic Financial Planning & Control is a pivotal position within the Cycling UK team. Working as part of the leadership team within Cycling UK, this is an important role in leading the finance team and working to enhance the organisation’s longer-term strategic vision.
- Line management of the finance team members (4 reports) including supporting the development of all direct reports;
- Leading the preparation and implementation of a multi-year plan and annual budget aligned with our business planning and programme management processes;
- Lead budget and forecast reviews at appropriate intervals in the financial year to ensure accurate and timely forecasts of income and expenditure;
- Collaborating with the Chief Operating Officer, Senior leadership team and Heads of department to develop and embed a robust finance strategy which supports the delivery of our organisational strategy and aligns with our growth aspirations;
- Develop and maintain an effective system of financial controls that ensure the safeguarding of charity assets and the reliability of the financial statements;
- Lead the preparation and production of the annual report and accounts;
- Oversight for all accounts payable and accounts receivable processes and ledgers;
What’s in it for you?
- Salary £51,000 - £57,000 per annum
- Hybrid working: 1-2 days per week in Guildford or London office
- Annual leave of 25 days + Additional Christmas leave + Bank holidays. There are also options to buy an additional week’s leave.
- Parental leave of 12 weeks of full pay followed by subsequent enhanced rate.
- Enhanced sick pay & sabbatical leave options.
- Access for all staff to an extensive Employee Assistance Programme
- Flexible working arrangements on offer including the possibility to work condensed or 0.8 hours (please enquire for further details)
Your Background:
You will be CCAB qualified or equivalent
You will have previous staff management experience
You will have natural strengths in finance business partnering, being able to communicate financial matters to non-finance stakeholders
You will be self-motivated and ambitious, passionate about supporting in Cycling UK’s growth
Prior experience in the not-for-profit sector is desirable though not essential.
Please note that Cycling UK are open to candidates who are looking for a ‘step up’ into a Head of Finance role, as such applications from candidates who do not have all the experience displayed in the role profile are very much encouraged to apply.
Saint Paul’s Hammersmith – Community Pastor Job Description
Job Title Community Pastor
Responsible to Senior Pastor
Liaises with Saint Paul’s staff and congregation, external organisations, community and council bodies, Café team, and the public.
Work Location Saint Paul’s Hammersmith
Saint Paul’s is a dynamic church at the centre of our capital city, London. We have a vision to Encounter God and Awaken the City. Our desire is to become a white-hot centre of faith, where people can meet with God and learn what it means to be empowered by His Spirit in their everyday lives. We inspire our congregation to see God’s Kingdon come here on earth as it is in heaven, wherever He has called them to live, work and play their part in awakening our city with the good news of Jesus. If we have any particular emphasis after being a community who honour and seek God’s presence, it’s to empower the emerging generation as we pass on the baton of faith and raise up disciples who will lead and influence in every sphere of society.
The successful candidate will approach the role of Community Pastor with a clear passion and understanding of the theory of change that sits behind our vision. We wholeheartedly believe that as people encounter God, they will then be transformed and able to awaken the city through the power of His Spirit at work in them. Therefore, we intend for all our City Transformation work to help give people access to an encounter with God. This will happen in several ways, and most commonly we expect that the love, kindness and grace demonstrated in and through our various initiatives will provoke an interest in encountering God whatever background or context a person is coming from.
Overall Purpose of Role
In your role as Community Pastor, you will lead, innovate, and add momentum and direction to all of our local Community Outreach work at Saint Paul’s Hammersmith. You will strategically represent the church with external stakeholders, help to create key partnerships within the community, whilst building and empowering a dynamic and vibrant volunteer culture within the Saint Paul’s congregation.
You will oversee our Community Café and lead on all our community outreach programmes across Hammersmith, including our Community Hub, Café Concert and Love Christmas Project.
We are looking for someone with a proven track record in building volunteer teams, supporting key leaders and the ability to develop collaborative relationships with external organisations, charities and grant making bodies. You will enjoy the challenge and opportunity of a fast-paced environment, where teamwork is essential but where individual skills and distributed leadership are also required.
You will also be an ambassador for Love Your Neighbour (LYN) which is part of a national movement of churches collaborating in local communities, alongside people of all faiths and none to support individuals and families in need. This will involve being part of the LYN Hub Accelerator Programme, to help Saint Paul’s refine our vision and impact in this area of social transformation.
Key Responsibilities
- Effective coordination of our City Transformation ministry.
- Ensuring that our projects are meeting the needs of our community.
- Reaching out to those in crisis to help people access places of care, both inside and outside of Saint Paul’s, and helping people access programmes that address the root cause of crisis.
- Co-ordinating and implementing our vision to become a Love Your Neighbour hub that makes a long-term impact through social transformation and helping to implement our 5-year strategy for Social Transformation.
- Oversight of our Saint Paul’s Community Café and vision and strategy on scaling the café.
- Acting as an ambassador for and developing relationships with our partner charities, Spear and Crosslight to ensure that their ministries are well supported and integrated into the life of Saint Paul’s.
- With the support of our Operations Manager and using existing Love Your Neighbour impact measurement systems, collecting data and carrying out regular impact measurement to create reports for church leadership, PCC and funding partners.
- Key Lead and point person for Adult Safeguarding and sitting on the Saint Paul’s Safeguarding Team.
- Termly line-management and connection with our volunteer chaplains, chaplain to St Vincents Care Home, and chaplain to St Paul’s Primary School.
- Recruiting, training, supporting, and investing in a volunteer team to enable wide participation in our City Transformation ministry.
- Networking and building relationships with charitable organisations, churches, public sector organisations and other key stakeholders.
- Maximising opportunities for all ministry areas within the church to be involved in social transformation ministry.
- Responsibility for identifying and following through with grant applications and reporting.
You will also oversee the existing social action projects run by Saint Paul’s, namely;
Cafe Concerts
Our monthly Cafe Concerts were established in the Spring of 2023, aimed at creating a uniquely multi-generational open door for the local community to enjoy a morning of world-class music, coffee, cake, and a warm welcome. We now regularly host between 60-70 people, including local asylum seekers, residents from St Vincents care home, all alongside our growing Stay and Play community of Mums and Toddlers who join the Cafe Concert.
Community Hub
The Community Hub was created in 2023 to support those who are experiencing loneliness. There is a hot meal provided, as well as kids activities and lots of space for conversation. There have been seven Community Hubs in 2023, with over 500 guests (including many asylum seekers based in local hotels) and a 30-person volunteer team. We have supported in a variety of ways, including writing references, providing clothes and most importantly, forming friendships with people.
Love Christmas
In December 2023, we partnered with Love Christmas to pack and deliver more than 720 Bags of Kindness to our local community, with the help of 30 volunteers. The combination of donations raised from within our congregation, and match funding from Love Your Neighbour enabled us to show practical love and care to some of the most vulnerable in our local area. You will be responsible for overseeing and developing this project.
You will also helping to establish new initiatives as the need arises, in collaboration with the Senior Team. This might include a breakfast club for children at our local school, Kids Matter, and Recovery Groups/ courses that will have a missional outworking and community focus.
Essential Skills, Knowledge and Experience
You will be flexible and able to work dynamically to respond to needs as they arise whilst keeping a strategic eye on upcoming opportunities and challenges. You will use your experience in social action to review the needs of your community and offer tailor-made services in response to them, it will involve partnering with others in the community and being entrepreneurial and forward thinking in how to tackle the issue of poverty and local need.
· Active engagement in Saint Paul’s Hammersmith church life/community.
· Excellent communication skills both written and oral
· Understanding of and alignment with the Saint Paul’s vision and the associated ministries.
· The ability to develop positive and professional relationships - internally and with third parties.
· Personal maturity, wisdom, and discretion – acts with integrity and models Christ-like values.
· Flexible, adaptable, ‘can do’ attitude, offers solutions to problems.
· Customer-facing skills, dealing confidently with a diverse range of clients and visitors.
· Ability to seek clarification, adapt approach to resolve (or avoid) conflict and manage complaints and/or challenging requests.
· Strong attention to detail.
· Ability to multi-task and prioritise using excellent time-management skills.
· Intermediate skills in IT and MS Office suite, database applications, calendar management etc.
· Active listening skills and ability to understand employee needs in a sensitive manner.
Working Requirements
- Proof of right to work in the UK according to UK Legislation.
- Days of work: 35 hours per week, Sunday – Thursday, with some occasional evening and Saturday working as required (TOIL given).
- Work hours: 9:30 am – 5:30 pm with a one-hour unpaid lunch break. Flexible working on Sundays to accommodate various services.
Key church services and events
· Key church events: Annual Parochial Church Meeting, Church Weekend, and some evening events.
· Easter and Christmas services.
· Staff events: Staff retreat (typically 1 week in January)
· Attendance at Tuesday morning staff meeting
Package
· Annual salary of £28k – £32k depending on experience.
· 25 days of annual leave plus bank holidays
· Employer pension contribution
· Annual staff retreat at an offsite location.
· Important note: Many roles require candidates to be DBS checked (Disclosure and Barring Service Certificate) up to the appropriate level as a condition of employment.
Applications close at 5pm on Wednesday 8th May, with Interviews being held on Wednesday 15th May
The client requests no contact from agencies or media sales.
We are seeking an experienced strategic leader to oversee the finances and operation of Nottingham Playhouse.
The Chief Operating Officer will be responsible for the overall financial leadership of Nottingham Playhouse’s business functions. They will lead on operations, hospitality and facilities, ensuring the highest possible standards are met across the various teams. They will hold a key executive role working alongside the Chief Executive and Artistic Director, providing strategic business support and deputising as required.
The successful candidate will have considerable experience of working at a senior level within a customer facing, high volume transaction business and of successfully leading and managing teams.
This is an exciting opportunity for an experienced and approachable financial manager to join a dynamic organisation with a leading regional and national reputation. This role is offered as a permanent, full-time contract with opportunities for development, flexible working and a relaxed working environment.
Nottingham Playhouse is committed to a policy of diversity and inclusion, creating a workforce representative of the diverse communities we work with. Our workforce is currently under representative of certain communities and we are taking positive action for equal opportunities through the recruitment process. We actively encourage applications from the Global Ethnic Majority and Disabled people. Nottingham Playhouse is part of the Parents in Performing Arts (PIPA) campaign and welcomes proposals for flexible working around caring responsibilities and anyone looking for a positive work/life balance. We are also a Disability Confident employer, recruiting and supporting disabled people in the workplace.
For more information and details on how to apply, please visit our website.
We would like to help you to fully participate in the application process. If you would like the Recruitment Pack, Application Form and Equal Opportunities Monitoring Form in an alternative format, support in completing your application, or you would like an alternative way to make your application, please contact us to discuss a suitable format.
The closing date for applications is Monday 6 May 2024 at 12noon.
We make world-class theatre, support the next generation of theatre-makers and create life-changing experiences for our community.
The client requests no contact from agencies or media sales.
Support Worker
We're looking for a kind, compassionate and resilient Support Worker to join our Hope House service in Slough.
£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
We provide support for 16 customers, we have two sites Hope House (10 bed supported housing) Doddsfield Rd (6 flats independent living with floating support).
Hope House - Support hours 24 hours 7 days per week, with sleep- in based on a shift rota pattern - (sleep-ins staff are paid additional to salary advertised).
Doddsfield Rd - Floating support (during working hours)
Team - 1X Contract Manager, 1X Team Leader, 3.2 Support Workers.
Current Vacancy - 1x FTE/1 x FTC Support Worker role who will be allocated to work with customers at both sites.
Staff work closely with Slough Community Mental Health Team (SCMHT) we also have a designated Occupational Therapist working along side supporting staff. Customers also attend Hope College which is facilitated via Slough Mental Health Team as part of their recovery process needed in preparation into independent living.
This is a great opportunity for any support worker to gain exceptional experience within the mental health field, based on the solid working relationship with (SCMHT) We have since implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
CARE International is a leading humanitarian organisation fighting global poverty. Founded in 1945, we seek a world of hope, inclusion, and social justice, where poverty has been overcome and all people live in dignity and security. Today, we operate in over 100 countries around the globe to save lives, defeat poverty and achieve social justice. We place special focus on women and girls, because women’s rights are human rights, and we know that we cannot overcome poverty until all people have equal rights and opportunities. CARE is non-religious and non-political, allowing us to deliver humanitarian and development assistance to anyone in need regardless of race, gender, ethnicity, age, religion, political view or sexual orientation.
With a refreshed organisational strategy and a new Chief Executive, it’s a great time to join CARE as we embark on an exciting period of growth and change. After a period of challenge and transition we are in a stronger position. Your work reforming the risk and control environment, and delivering a long-term financial strategy, and a comprehensive Financial Improvement Plan, will create the enabling environment for the organisation to achieve its strategy goals. Your commercial acumen and financial analysis and planning ability will support ensuring we diversity our income and create a sustainable financial base, whilst driving a locally led development agenda.
We are looking for someone who is excited by the opportunity and challenge to deliver these improvements and can offer a clear vision and drive the creation of an efficient strategic value add finance, compliance, and governance department. As a member of the Senior Leadership Team and a key organisational leader, you will also have a strong role to play in building a positive, enabling, anti-racist, inclusive culture alongside your SLT colleagues and the Board of trustees.
A strong CARE International UK is needed now more than ever to influence for change in the UK and support our mission around the world.
Recruitment timings:
· Application deadline: Sunday 26th May
· Shortlisting: Monday 10th June
· 1st stage interviews: w/c 17th June
· 2nd stage interviews: w/c 24th June
To apply please send your CV and supporting statement by Sunday 26th May via the link. The supporting statement should be 2-3 pages maximum addressing the person specification and your motivations for wanting to join CARE International UK and make it the best it can be.
We are proud to exclusively partner with Allen Lane on the recruitment of this role. Please visit the Allen Lane site to find out more. For an informal conversation about the role, please contact Bryony Thomas via the agency site.
Head of Marketing and Communications
Salary: £52,915.20 per annum
Hours: 37.5 hours per week
Duration: Permanent
Location: Hybrid - Remote working with requirement to regularly work from HQ in Exeter or any other Devon Air Ambulance premises.
The Role
We have a rare and exciting opportunity for an experienced marketing and communications leader to join the Devon Air Ambulance team and help us tell our story.
Supported by a team of six, and working across the charity, the role will design and deliver marketing and communications strategies to support our mission, vision and strategic aims.
From developing our digital marketing across social media and a new website, to implementing a new visual identity, to underpinning our fundraising activities with creative and compelling communications, the breadth of this role provides a unique opportunity for someone to make a significant contribution to our ongoing success.
The Candidate
We’re looking for an outstanding marketing and communications leader who is strategically minded and delivery focused. They will be able to lead and develop an existing team and be adept at building and maintaining productive working relationships. They will seek out new opportunities to add value to existing activity and develop new ventures in collaboration with colleagues from a diverse range of different disciplines across the organisation. The ideal candidate will bring experience from a charity background and be used to supporting a broad portfolio of income generating activities. They will also be as comfortable leading communications internally as they are externally.
The Package
Salary: £52,915.20 per annum.
As a valued member of the team you will have access to a wide range of employee benefits including:
- 25 days annual leave plus 8 bank holidays (pro rata)
- Maternity/Paternity & Adoption leave
- Pension scheme
- Occupational sick pay scheme
- Free counselling and financial wellbeing services
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
The closing date for applications is 9am Tuesday 28th May 2024.
Interviews will be a two stage process and held in person at HQ.
1st interview - Monday 10th June 2024
2nd interview - Thursday 20th June / Friday 21st June 2024
Please note: Devon Air Ambulance reserve the right to close a vacancy earlier than the advertised date if a high number of applications are received.
Once a vacancy has closed, we are unfortunately unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Due to the nature of this role, offers of employment are subject to a satisfactory basic DBS check and references.
No agencies please.
ABOUT THE ROLE
We have an exciting opportunity for a Head of Compliance, Risk and Audit to join the wider Compliance, Audit and Risk team at SIG! You will have the overall responsibility of keeping participants, residents, and staff safe. The team manages the development, monitoring, and reporting of several areas including but not limited to accidents, incidents, and near misses (AINMs), safety reviews, safeguarding, whistleblowing, complaints, policy and procedure, health and safety, internal audit, business continuity planning and data protection.
As The Head of Compliance, Risk and Audit, you are the lynchpin of the wider team, linking strategic vision with solid and accountable implementation. You will be responsible for developing the team in the broad space of compliance as well as in their own areas of specialism, ensuring that a transparent and accountable compliance framework is implemented and embedded in line with regulatory and legislative change.
Working Pattern: 37.5 hours per week, Monday to Friday. At least 2 days per week in central office (Islington) and our services which are in and around London, Brighton & Hove, Kent, Havering, Bedford, Luton, Nottingham, and Liverpool.
The additional 3 days can be worked from home. You may at times be required to visit a service more than 2 times within a week.
Our Central Office is based a 10 minute walk from Highbury and Islington station, Angel station is a 15 minute walk away
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
ABOUT YOU
We're looking for someone who is methodical and detail oriented in their approach, who is a compassionate leader, able to set an example of our values (Ambition, Empowerment, Transparency, Inclusivity). You will have an in-depth and broad knowledge of all areas of compliance, with a background in health, social care or housing. You will be required to have excellent report writing skills, with the ability to coach and support others, able to influence a process led culture in respect to your area, and a keen interest in continuous improvement of services and a positive safety culture!
OVERVIEW OF KEY RESPONSIBILITIES
- Line Management and leadership throughout employee lifecycle this includes; Recruitment, Onboarding, Inductions, training, support and supervision, relations, wellbeing support, and other areas.
- Formalise Key Performance Indicators (KPI’s) and Service Level Agreements (SLA’s) to monitor objectives.
- Provide both line management and professional consulting using best available forums and mechanisms, including meetings, support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed, and conflict is managed supportively in line with relevant policies and procedures.
- Deputise for the Director as required.
Safeguarding, Audit, and Compliance
- Oversee the compliance audits across departments and services, providing support, and follow up with operational teams on a regular basis.
- Oversee the Safeguarding infrastructure, deputising for the designated safeguarding lead (DSL) as necessary. Oversee complaints and other processes and develop these to ensure they are safe, fair, equitable, and fit for purpose.
- Support services with commissioner led quality assurance framework (QAF) inspections and those registered with the CQC to maintain their portfolios and ensure they are ready for inspection at any time to retain their registrations.
- Promote and support a positive whistleblowing culture, assist Champions, People and Culture, managers and the audit and compliance team on concerns raised and ensuring the whistleblower is protected.
Reporting and Analysis
- Attend and develop AINMs review meetings for maximum impact in terms of positive safety culture. Ensure the lessons learned from AINMs reviews, safety reviews, and safeguarding concerns are shared and feedback loops are closed.
- Review the collation and analysis of AINMs and Safeguarding alerts, developing the Audit and Compliance team, as well as other operational teams in reflection and root cause analysis
Data Protection
- Monitor the use of external data protection and compliance partners to ensure we maintain ICO requirements and maintain our Data Security Protection Toolkit Certification.
- Monitor and ensure integrity in document control, policy, and procedures as they are developed, reviewed, and published.
- Understand and support an Information Security infrastructure alongside additional teams in the organisation and support Managers and teams with training and challenges where necessary.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to JDPS attached for more info
KEY CRITERIA
What we are looking for:
- Proven experience in complaints and incident handling, safeguarding, data protection, and audits
- Proven experience in governance systems and structures which can include auditing, risk management, investigations, complaint handling, policy, procedure, and report writing
- Experience and/or ability to coach, develop, and manage direct reports
- Background in health, social care, criminal justice, and/or supported housing systems
- IT Proficiency, ability to learn new software programs, and ability to confidently use and utilise Microsoft programs
- Adequate understanding of the importance and mechanics of document control and writing policy and procedure
- Working knowledge of health and safety processes and procedures
- Ability to write reports in a clear, readable format
What we would like, but not essential:
- Knowledge of the ISO9001 QMS System
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are a leading mental health charity on a mission to support Londoners with mental health challenges find and remain in good employment as part of their mental health recovery journey. We have been changing lives for almost 30 years and are now looking to recruit a Senior Business Development Manager to lead and support bid-writing and other initiatives to drive the development of our employment support services through effective tendering for new contracts and grants. Your successful bidding will directly feed into our ambitious growth targets and enable us to extend our reach to more individuals struggling with mental health challenges.
Sitting within our parent company’s Business Development Team, you will receive support for Twining tenders that you are actively working on and will also provide support to Hestia’s tenders, depending on demand.
In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.
This is an exciting time to join a growing organisation with an excellent track record in delivery and winning tenders.
Reports to: Head of Health – Business Development, Hestia with dotted line to Twining CEO
Location: Aldgate (with flexibility for 3-4 days of remote work per week)
Contract Type: Permanent
Hours: 39 hours per week
Salary: £46,380 per year
PERSON SPECIFICATION
This role would suit someone with a proven track record in collaborative new business development from concept and research to delivery; ideally in an environment working with local authorities, NHS, DWP, health bodies, and/or grant institutions. We are also looking for an exceptional communicator with strong verbal and written influencing skills across various levels of seniority. Our ideal candidate will have a strong commercial acumen, including sales and negotiation expertise, and a good understanding of the financial principles applicable in the charity sector. The successful candidate will be expected to uphold and embody the values of Twining in all aspects of their work.
KEY RESPONSIBILITIES
· Lead and support the creation of high-quality bids and funding applications, including finalising technical questions and method statements.
· Manage the administrative components of the tendering process.
· Conduct research to identify income opportunities related to the employment and mental health offer.
· Build and maintain networks with local health, social care and employment agencies.
· Stay informed about procurement practices and commissioning trends in London and nationally.
· Contribute to the shaping of Twining’s development strategy by identifying growth opportunities.
· Participate in events to position Twining as a thought leader in relevant sectors.
· Assist with the mobilisation of successful tenders, ensuring a smooth transition from award to contract initiation.
· Evaluate bids to improve future submissions and seek feedback on both successful and unsuccessful proposals.
· Keep updated on sector developments in employability.
· Attend meetings with Commissioners to foster relationships.
· Aid in the re-development of existing services to secure additional funding and/or efficiencies.
· Engage in tender presentations and clarification interviews as needed.
· Form partnerships and consortia to explore alternative service delivery methods.
· Support the retention of services by contributing to operational improvement initiatives.
· Coordinate with operations staff to optimise staffing structures and service delivery models for the best service user outcomes.
· Identify personal training and development needs and arrange visits to key services.
· Act as an ambassador for Twining, representing the organisation's interests with stakeholders.
The deadline for applications is: On-going.
We will interview suitable candidates as soon as applications are received. The first interview will be a short telephone call. If successful, you will then be invited to a panel interview, with offers made after this.
The client requests no contact from agencies or media sales.