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Page 4 of 152
London, Greater London (Hybrid)
£25,000 - £30,000 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

This is a varied and integral role providing administrative support to Arthritis Action’s Finance, Executive Management, Services Teams and Trustees, working under the supervision of the Operations Manager.  

Your role will provide day to day operational assistance in our London office including: meeting and diary management, writing minutes and providing admin support across the Charity. Liaison with the landlord and office suppliers, assist with finance including processing direct debits, staff credit cards and supplier invoices and compiling monthly reports. You will also be the first port of call for incoming calls and manage incoming/outgoing post and IT administration.


Key Responsibilities – the role will include but not be restricted to:

  • Providing admin support to the Finance, Executive Management and Services Teams
  • Ensuring smooth running of the office and troubleshooting issues that arise


Office & Executive Admin

  • Support CEO with scheduling meetings, database entries and diary management
  • Support with administration of Committee & Trustee meetings, and writing minutes
  • Provide admin support for the Executive Management Team
  • Responsible for premises troubleshooting, arranging minor repairs, cleaners, and refurbishment
  • Liaise with landlord and office contacts where necessary
  • Deal with incoming and external post and franking machine.
  • IT administration

Finance

  • Process staff credit card transactions
  • Set up and process all direct debits and reconcile with monthly reports from the Direct Debit supplier
  • Upload invoices, donations and other transactions, and file supplier invoices
  • Other ad hoc finance tasks

Services & Team Support

  • Be the first point of contact for incoming telephone calls to Arthritis Action
  • Organise monthly team meetings and write the minutes
  • Respond to research requests

Other Activities

  • Other tasks relevant to the level of this post may be asked of you

About Arthritis Action

Arthritis Action is the UK charity giving hands-on, practical help to improve the quality of life of people affected by arthritis. We offer an integrated self-management approach, which looks at both the physical and mental health impact of living with arthritis. We support people living with musculoskeletal conditions through healthy eating advice, mental health resources, pain management techniques, Online Groups, employment support, and exercise advice and resources. We also offer one-to-one nutritional consultations; access to clinical appointments with our network of osteopaths, physiotherapists, and acupuncturists; and a personalised pathway for goal setting, through our Membership, to help people take control of their arthritis and enjoy life to the full.

PERSON SPECIFICATION
EXPERIENCE & SKILLS
Competent in Microsoft Office packages - Essential
Experience in delivering strong customer service - Essential
Excellent verbal and written communications skills - Essential
Efficient organisational and time management skills - Essential
Experience of supporting an Executive Team and writing minutes - Essential
Experience of working in the Charity sector - Desirable
Experience of managing a database/CRM - Desirable

ATTRIBUTES
Excellent customer service and inter-personal skills - Essential
A self-starter, able to work on own initiative where required - Essential
Enthusiastic team-player with a can-do attitude  - Essential


How to Apply:
Applications should be in the form of a CV with a covering letter explaining your interest in and suitability
for the role. Please provide both email and telephone contact information for yourself. Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted.


Applications should be received by 23:59 on Friday 14 June 2024 at the latest.
First-round interviews will be held in the London office (56 BUckingham Gate) on Wednesday 19 June 2024
Second-round interviews will be held online on Wednesday 26 June 2024.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert ahead of the deadline should we receive a sufficient number of applications.


Arthritis Action is an equal opportunities employer. We treat employees and job applicants in the same
way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic
origin, sexual orientation, religion or belief.

Application resources
Application Instructions

Please submit your answers to our screening questions, alongside your CV and cover letter.

Posted by
Arthritis Action View profile Company size Size: 6 - 10
Posted on: 29 May 2024
Closing date: 14 June 2024 at 23:30
Tags: Admin,Advice, Information,Finance,Operations

The client requests no contact from agencies or media sales.