Recruitment advisor jobs
A place to create moments that matter
Salary: £30,878 per annum
Location: Peterborough, Hybrid (3 days in the office)
Contract Type: Permanent
Hours: 35 hours per week, Monday - Friday between 8am and 6pm.
Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.
It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.
For a career that means more and makes a meaningful impact on society, this is the place to be.
About the role
Always motivated to achieve brilliant standards of service, our Complaints Resolution Partners provide a first-class customer experience based on trust to our customers. Whilst we endeavour to always provide the best service to ensure our customers feel safe and secure in their homes, things don’t always go to plan.
It can be a stressful time when things go wrong so strong communication skills, empathy, professionalism, and resilience are key. You’ll liaise with contractors and internal departments to thoroughly investigate complaints and gather evidence to provide clear, detailed responses to our customers and seek their feedback to resolve their complaints within set timescales and enable continuous improvement of the service.
This is a great opportunity to make a difference for our customers and gain exposure across the business.
Salary
The spot salary for the Complaints Resolution Partner post is £30,272 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.
About you
You will have extensive complaint handling experience in a regulated environment, dealing with stage 1 and stage 2 complaints including the awareness of the regulations set out by an Ombudsman. You'll also have exceptional customer service skills, with the ability to listen attentively, empathise with customers, and respond impartially. As we adhere to a regulated process with defined timescales for handling complaints, you'll be process-oriented, driven by a passion for problem-solving and ensuring issues are resolved within given timeframes. Strong influencing and stakeholder engagement skills are essential, as you'll collaborate with other departments to investigate circumstances and conduct thorough root cause analysis. Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome.
Complaints Resolution Partner Interviews
We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.
Stage 1: A Place to Connect
A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.
Planned dates: 14th October
Stage 2: A Place to Show Your Strengths
A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to prepare a presentation and complete a Customer Service questionnaire in advance.
Planned dates: 23rd October
We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.
A place to build a future
We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day to celebrate your birthday and the option to purchase more – cash health plan, gym discounts, and a dedicated day to volunteer for a cause that matters to you.
And because we believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.
If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following: Complaints Management, Resolution Advisor, Customer Service Advisor, Administration, Customer Care, Inbound Calls, Customer Service Officer, Admin Exec, Call Centre, CRM, Query Resolution, Contact Centre, CRM, Customer Service Executive, Customer Service Administrator etc.
REF-224 194
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Coeliac UK is seeking an experienced and proactive HR Manager to join our team.
Job Title: HR Manager
Contract Type: Permanent, Full-Time 35 hours p/w
Location: Head Office, High Wycombe (hybrid working available).
Salary: Specialist (SP2) Circa £46k per annum
Line Management: 1 FTE
Benefits: 36 days holiday (including bank holidays and our three-day Christmas closure), enhanced parental leave, private counselling service, professional development opportunities
Closing Date: 2nd November 2025 (early applications may be reviewed as received)
The Role:
The successful candidate will be working closely with the Chief Financial and Operations Officer to deliver high quality, commercially focused HR support. This role provides expert guidance on employee relations, including performance, disciplinary, grievance, absence and change management. The HR Manager will help shape and maintain employment policies, lead recruitment and onboarding, advise on compensation and drive DEEI initiatives. Coeliac UK is looking for a strong generalist with excellent interpersonal and communication skills, up to date employment law knowledge and confident using HR systems.
Key Responsibilities:
- Provide commercially focused advice and support to line managers on all Employee Relations issues in line with Company procedures including performance management, disciplinary, grievance, redundancy, change management, absence and sickness absence issues
- Develop and maintain company employment policies to comply with employment law and regulations
- Execute recruitment strategies and oversee the recruitment and onboarding process
- Advise senior management on compensation and benefits
- Lead annual surveys, including Employee Engagement, Mental Health, DEEI and Offboarding, with implementation of improvement opportunities.
- Identifying training needs, facilitating training sessions, and leading EDI initiatives
- Oversee day-to-day office operations with responsibility for managing the office environment. Coordinating and negotiating with vendors and service providers
About You:
We’re looking for a positive and confident person with excellent people and communication skills.
The ideal candidate will have:
- Strong generalist HR background and experience of complex HR issues including redundancies, dismissals, grievances and change management
- Good I.T skills, especially with MS Office and confident using HRIS
- Excellent inter-personal skills, able to build strong working relationships and communicate effectively with all levels in an organisation structure
- CIPD Level 5 qualification desirable
About Coeliac UK:
Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.
Closing Date: 2nd November 2025 (early applications may be reviewed as received)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also be searching for similar roles such as: People and Culture Manager, People Manager, Workforce Manager, HR Business Partner, HRBP, Human Resources Management, Senior HR Advisor,.
Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
No agencies please.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in Skylight Oxford, Old Fire Station, 40 George Street, Oxford, OX1 2AQ
Contract: Permanent
About the role
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
Crisis Skylight Oxford is located in the Old Fire Station in the centre of the city. Our team provide a one to one specialist housing led service to help people find and secure affordable housing. We offer person centred support and will help people with anything else that will support someone to end their homelessness, such as mental health and well-being, finances or finding employment. Alongside the coaching we offer practical and creative workshops.
The Old Fire Station building also accommodates a range of flexible arts spaces which are run by an independent arts company.
As a coach/ lead worker in the structured coaching team with a landlord liaison specialism, you be supporting people to prevent their homelessness or supporting people who are homeless into the Private Rental Sector.
You will be the lead worker for people who have engaged well with the service and are able to work with you to develop and follow a personalised plan to end their homelessness.
With a specialism in landlord liaison you will be finding, securing and maintaining the relationships we need with private and social landlords to provide a supply of good quality and affordable homes for Crisis members.
The key to success will be your ability, as part of the Crisis team, to make collaborative, consistent and persistent relationships with each person
About you
· Experience of working within a relevant sector (e.g. homelessness, mental health, drug and alcohol treatment) and have good knowledge of relevant housing, homelessness and welfare legislation
· Excellent understanding of the rental housing market local to Skylight Oxford and experience of sourcing and procuring properties including demonstratable knowledge of the legal requirements when letting a property
· Understanding of both the needs of social and private landlords and the barriers and opportunities faced by people moving out of homelessness and into housing.
· Effective negotiation skills with the ability to mediate between parties who may have different priorities and to broker agreements
You may have experience in; Homelessness, Mental health, Drug and Alcohol or the Criminal Justice System.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
· A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Monday 3 November 2025 23:59
Interview process: Competency-based interview
Interview date and location: 12 November 2025, either in person at our Oxford Skylight, Old Fire Station, 40 George Street, Oxford, OX1 2AQ or online Microsoft Teams
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join us as Senior Public Affairs Manager, leading our national public affairs activity, influencing the government to help deliver evidence-based policies that will make a real difference to children’s health. This is an exciting opportunity to work on the forefront of an urgent and politically significant policy area while also collaborating with young people to ensure their voices and lived experiences are heard by policymakers.
This is an exciting time to join Bite Back and take our public affairs strategy forward with the Government. We have already seen significant policy wins in the past year and have big ambitions to drive more progress in 2026. In 2024 and 2025 our youth activists gave evidence to the House of Lords, hosted parliamentary drop-in sessions and a mock inquiry, and made memorable appearances at party conference fringe sessions. This is an opportunity to build on that success and raise Bite Back’s profile even further amongst policymakers at a time when the Government is charting its new strategic approach to improving the food system as well as its 10 year plan to save the NHS. The Senior Public Affairs Manager will report to our Director of Advocacy & Strategy and be responsible for developing and implementing all our public affairs activity, ensuring alignment with our campaigns team and working closely with our partners in other organisations to bring about meaningful change. This is a great opportunity for someone looking for the chance to lead high profile public affairs activity at an organisation with growing impact.
Skills and Experience
The ideal candidate would have the following:
Essential
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A demonstrable track record of working in public affairs in an agency, in-house or in Parliament
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Comfort and familiarity engaging with senior political stakeholders of all parties
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Excellent knowledge of the UK political landscape including the working of Westminster, Whitehall and existing relationships with MPs and advisors
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The ability to work collaboratively in a fast-paced environment and respond flexibly to adapt strategies to fit rapidly changing political landscapes
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An action oriented, results driven, well organised approach
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Strong writing and communication skills, with the ability to adapt messages and language to resonate with different audiences
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A passion for young people’s health, nutrition and social justice
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A commitment to Bite Back’s values: Fresh, Resilient, Respectful, Energetic, Real
Desirable
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Experience in utilising online support to deliver off-line change; Bite Back has a dynamic and growing supporter base that we want to integrate into our wider influencing work
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Knowledge of the Scottish political landscape
Please see our Job Description and application pack for more information on the role, key responsibilities and instructions on how to apply.
Please apply with a CV and a statement answering the following three questions:
Give an example of a public affairs strategy you’ve built around a key moment for your organisation (report launch, event, campaign launch, polling, etc). (250 words max)
Give an example of how you’ve built a key relationship or relationships with policymakers which you have then used to advance the mission of your organisation. (250 words max)
Tell us how you would utilise the voices of our young activists to build relationships and consensus with politicians about food and nutrition policy. (250 words max)
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
Camp Jojo is currently in transition. Over the first 8 years it has worked from one established site in Mersea, Essex; but we are now opening a second site (Nag’s Head Farm) near Appleby in Cumbria. The role of Volunteer Manager (Nags Head Farm) is to provide the management and administration of the key Volunteer sector of Camp Jojo, and to offer administrative support and feedback to members of the Camp Jojo Board in this regard.
The Volunteer Manager will be responsible for successful initial contact, recruitment, communication with and administration of volunteer for the Nag’s Head Farm camps, through to their successful placement at camp. They will also work closely with the Operations Manager: Families and Site Ops. (Nags Head Farm). They will be guided in their role with the existing managers at Ivy Farm, Mersea, Essex.
The primary task of the Volunteer Manager (Nag’s Head Farm) will be to oversee the whole process of Volunteer applications to camps at Nag’s Head Farm, and to maintain and develop databases in support of this. They will be the contact point for information and support throughout the Nag’s Head Farm volunteers’ pathway with Camp Jojo. In addition, they will attend and minute meetings which concern volunteer management, etc.
They may need to work flexibly; the demands will be seasonal, with many more hours needed through spring and summer than autumn and winter. They will also need to be present for the first day of the camps during the summer, which are mostly during the school holidays. The Volunteer Manager (Nag’s Head Farm) will have a varied and sometimes high-paced job environment. As such, they will need to handle multiple tasks, manage their own time well, and interact professionally
Please use your cover letter to provide as much evidence as possible to show how your skills, abilities,
knowledge and experience meet the job description. Please provide examples which are relevant to this
role.
Please note, while we appreciate the value of AI tools, we strongly prefer that applicants prepare their
supporting statements with minimal use of AI. This helps us to better understand your authentic voice,
skills and motivation for this role. Thank you.
Deadline for applications - 31st October 2025
Following a successful application to the Henry Smith Charity, we are seeking a part-time LGBTQ+ Young People and Family Support Worker (17.5-hours per week) to join our LGBTQ+ yOUTh service.
The right candidate will have:
• JNC Level 3 Youth and Community Work qualification or equivalent (or due to complete 2025)
• A minimum 12-months experience of working with young people and/or families
• An ability to assess needs and involve young people in identifying appropriate self-action plans
• Knowledge and understanding of the impact of Homophobia, Biphobia and transphobia on LGBTQ+ young people
• A flexible approach to work and willingness to work some evenings and weekends
The main aims of the post are to ensure:
• The charity delivers quality information, advice, guidance and advocacy services which improve outcomes for LGBTQ+ young people in Calderdale
• LGBTQ+ young people who face additional access barriers are reached and given the opportunity to engage with the service, reducing their isolation and loneliness
• LGBTQ+ young people have emotionally healthy relationships with their family, friends and intimate partners
Safeguarding underpins our approach to delivering services, working with service users and the recruitment of staff, sessional workers and volunteers. As such, applicants need to show and demonstrate their commitment to safeguarding children, young people and adults at risk. In addition, applicants will need to demonstrate their:
- Commitment to equal opportunities and anti-discriminatory practice
- Commitment to confidentiality, information governance and data protection
- Organisational and team working skills
Why you’d work for us:
- So you can use your skills and passion to influence change and improve outcomes for some of the most stigmatised and marginalised people in Calderdale
- Gain experience, build your transferable skills and learn new ones
- Be part of an amazing, committed team challenging stigma, bias, and inequalities
What you’d get from us:
- Job security
- Training and development opportunities
- A generous annual leave entitlement, 31 day per year plus bank holidays
- 6% pension contribution
- Life Assurance at three-times salary rate
- An employee health plan, helping with the costs of dental, optical treatments etc
- Access to staff counselling
- Perbox Employee Benefits - 1000+ deals and discounts
- Travel expenses
- Flexible and hybrid working
- Earn between £26,510.82 – 27,836.36 (pro rata)
The Brunswick Centre offers services and projects to various communities in Calderdale and Kirklees.



The client requests no contact from agencies or media sales.
The Vacancies
We are seeking to appoint two business registrants and one dispensing optician to our Advisory Panel Companies Committee.
About the GOC
We are the regulator for the optical professions in the UK. Our purpose is to protect the public by promoting high standards of education, performance, and conduct.
About the Advisory Panel
The Advisory Panel is a meeting of the four Council’s committees (Companies, Education, Registration, and Standards) in plenary session. They are established by statute for the purpose of giving advice and assistance to Council (whether or not in response to a request from them) on:
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matters relating to business registrants other than matters required by the Opticians Act to be referred to the Investigation Committee, the Registration Appeals, Committee or the Fitness to Practise Committee;
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matters relating to optical training, education, and assessment;
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matters relating to registration, other than matters required by the Opticians Act to be considered by the Registration Appeals Committee; and
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matters relating to the standards of conduct and performance expected of registrants or those seeking admission to the register.
Time Commitment and Remuneration
This role is part time with a commitment of approximately 2-3 days per year, including time spent preparing for meetings. Meetings will usually take place via MS Teams but may on occasion be held at the GOC Offices in London or other suitable venues.
A daily fee of £319 will be paid. This is in line with our member fees policy and member fee schedule. This is taxable and subject to Class 1 National Insurance (NI) contributions. It is not pensionable.
Members can claim expenses for travel and subsistence costs incurred on Council business as set out in our expenses policy.
How to apply
Please apply with the following:
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your CV outlining your employment history, any relevant voluntary work, public service, or other experience; together with any relevant professional, academic, or vocational qualifications (please keep this to two sides of A4);
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the application form (attcahed below), stating how your experience matches the essential criteria for the vacancy you are applying for; and
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an EDI monitoring form (link can be found in the candidate pack below).
Please email your completed application quoting reference GOC05/25 to appointment@optical .org.
We would welcome applications from individuals who are disabled and from diverse ethnic backgrounds, as these are currently under-represented on our Council and committees.
For more information please see the attached candidate information pack.
APPLICATION DEADLINE: midnight Sunday 09 November 2025.
Online interviews will be held the week commencing 12 January 2026.
We strive to be as diverse as the public we protect and welcome applications from everyone, regardless of age, disability, gender reassignment, race, religion or belief, ethnicity, sex, sexual orientation, marriage and civil partnership, pregnancy, maternity, and geographical locations outside of London.
A growing £1million turnover charity dedicated to the health and wellbeing of children and adults through the healing power of music have newly created a Head of Finance and Operations role. This role will drive organisational impact with a values driven approach towards financial strategy, resource optimisation, and operational excellence.
As part of the Senior Leadership Team (SLT), the Head of Finance and Operations provides a pivotal role in the strategic and operational leadership across the core support functions of the charity. Through sound management of resources, risk, people, systems and data, this role ensures robust governance, financial sustainability, regulatory compliance and organisational effectiveness enabling the charity to achieve its mission.
The core support functions of the charity include Finance, HR, technology and data, health and safety, and governance.
Salary: £60,000 per annum (this will be pro-rata'd for 30hours per week)
Benefits Excellent benefits package including 35 days per year (inclusive of bank holidays), Employer Pension contribution of 6%, Death in Service benefits, access to an Employee Assistance Programme, and the opportunity for flexible working.
Contract: Part time 30 hours per week, Permanent
Location: Remote based role with an occasional travel to London, we encourage applicants from across the UK.
Main Duties and Responsibilities:
- As a member of the SLT, actively contribute to the development and delivery of the charity's strategic plan, leading on the organisational planning and performance for operational areas.
- Work with the CEO to ensure the Board fulfils its legal, regulatory, and financial responsibilities with effective controls through various Board meetings and sub-committees.
- Lead on the risk management for the charity, working with the Board and SLT to identify, record and mitigate risk.
- Act as the Data Protection Officer for the charity
- Lead, manage and develop the Finance Manager to oversee day to day financial operations and controls.
- Lead, manage and develop the Operations Manager to oversee day-to-day management of the charity's core support functions.
- Develop, lead and implement the financial strategy to ensure long-term financial sustainability. whilst managing cashflow, reserves and investments in line with the relevant policies.
- Lead on financial planning, budgeting, forecasting and reporting providing analysis to the CEO, SLT, Board and budget holders to support decision-making.
- Prepare and complete annual accounts and statutory returns ensuring compliance with charity finance regulations, managing relationships with auditors and financial institutions.
- Working with external providers, and advisors, lead on people strategy, including recruitment, retention, performance and people development.
- Ensure legal compliance with employment law and best practice HR policies.
- Promote an inclusive and supportive organisational culture, collaborating with other SLT colleagues to embed the actions on the charity's Equality, Diversity, Inclusion and Accessibility (EDIA), leadership development and culture change strategic plans.
- Working with external provider and advisors, oversee IT infrastructure, cyber security and responsibility for the organisation's data protection compliance (including GDPR).
- Oversee organisational health and safety strategy, compliance and training.
- Deputise for the Chief Executive in their absence as required
- Act with integrity and maintain the highest professional standards at all times.
- Carry out other duties as necessary to meet the needs of the organisation.
Candidates applying for this role must have the following skills and experience:
- CCAB recognised qualifications (ACA, ACCA, CIMA, CIPFA)
- Proven senior leadership experience in the charity or not for profit sector.
- Demonstrable experience of working with Boards and Trustees, experience in HR, governance, and compliance at a strategic level.
- Strong financial acumen and experience of preparing annual accounts, budgets, management accounts and financial reports.
- Proven track record of identification and management of risk.
- Knowledge of charity finance and reporting
- Knowledge of charity law, risk management and regulatory frameworks.
- Strong understanding of digital tools, systems and data governance.
- Excellent communication skills with the ability to translate financial and performance information into accessible management information
- Demonstrable understanding of strategies for embedding change into ways of working.
- Excellent stakeholder management skills.
- Strategic thinker with the ability to focus, align, and deliver, on operational duties.
This role will be closing on 3rd November, 2025 and candidates shortlisted will be required to answer three questions which will form as part of shortlisting by the client.
First interview on 11th or 12th November, 2025
Second stage interview on 17th November, 2025
Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background-e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Welfare Rights Adviser
Department - Support hub
Salary £32,445 per annum ( £19,467 pro rata for part time)
Hours of work 22.5 hours a week over three days.
Base Hybrid working for the foreseeable future with regular attendance to the office at least 2 days week at Royal Free Charity, The Pears Building, Pond Street, London, NW3 2PP and Royal Free Hospital- Support Hub
The role
The welfare rights adviser will report to the welfare rights supervisor.
The welfare rights adviser will be supporting people affected by long term health issues with financial challenges, supporting with benefit and housing advice, and referring on for further support where appropriate.
Experience as a welfare rights adviser, including managing your own casework, is essential when applying for this role.
Principal accountabilities / responsibilities: -
Welfare rights advice and casework
· To provide welfare rights advice and casework for people affected by long-term health conditions, including inpatients, outpatients, and carers.
· To work at least two days per week on site, mainly based at the Royal Free Hospital or the Royal Free Charity office
· To provide advice and support primarily on welfare benefits and housing matters (that do not require a solicitor).
· To check whether clients are in receipt of all the benefits they are entitled to and help them claim relevant benefits.
· To help clients understand benefit decisions and challenge them (where appropriate) by way of mandatory reconsiderations and appeals.
· To help clients ensure they keep to their responsibilities in respect of their benefit claims, for example by notifying any relevant changes of circumstances.
· To refer or signpost clients to other agencies or departments as appropriate, e.g., housing solicitors; community care cases involving social services and NHS duties, FCA-regulated debt and immigration services.
· To signpost or refer to other services that might be valuable to a client such as condition specific charities, mental health support, or offerings in the local community that would improve their health and wellbeing.
· As part of this role, there may be some advice given to NHS staff.
· There may also be some involvement in new advice projects
· There will also be some triaging new referrals as part of this role
The team
The support hub department is here to support people affected by long term health conditions (patients and carers), to help them with the practicalities of living with a chronic condition; to improve wellbeing and quality of life.
We are here to transform patient experience and staff experience and change lives for the better.
We aim to play our part in addressing inequalities in health, through supporting with the wider determinants of health (e.g., finances, housing); areas which can have a direct impact on someone’s health outcomes and recovery. Through doing this, we support the NHS and Royal Free London NHS Foundation Trust staff, stepping in where they may not have the time or expertise.
We are proud to hold the Advice Quality Standard (AQS), recognising us as well-run legal advice service, operating within social welfare law, and committed to social justice.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
The recruitment process
To apply for this post, send your:
- CV (please include your last employer and dates of employment)
- Cover letter addressing how you meet the criteria set out in the job description and person specification.
Please note, that applications submitted without a cover letter may not be considered for this role.
Closing date for application: Monday 10 November 2025, 12 noon.
Interview date: Wednesday 19 November 2025
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
- You must be eligible to work in the UK
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.
We accelerate improvement and innovation beyond what the NHS can provide



The client requests no contact from agencies or media sales.
We are looking for a dedicated and compassionate Dementia Adviser to join a collaborative and supportive team working in West Somerset and Taunton. You will play a crucial role in helping people navigate the complexities of dementia. This is an exciting opportunity to make a real difference in the lives of those affected by dementia, providing essential advice and guidance at some of their most challenging times. We strive to help maintain independence, improving sense of well-being, and putting people in more control of their own lives. We promote a person-centred service so that our support is unique to everyone, based upon their own aspirations and needs
About you
- We are looking for someone with an understanding of supporting people with additional care requirements and their carers.
- You will need good communication and interpersonal skills and be able to approach sensitive situations with empathy, offering non-judgmental support and guidance.
- You will be able demonstrate your skills being proactive, organised, and able to work both independently and as part of a team.
- Able to use Patient / Customers Databases to manage referrals and record case notes.
- Confidence to publicly speak and deliver presentations.
About the role
- Supporting people affected by dementia, their families and carers to access vital services, improving people’s sense of well-being enabling them to have more control over their lives.
- Developing networks and maintaining great relationships with internal and external stakeholders the Somerset Wellbeing Partnership, support groups and networks.
- Assisting with the identification of needs, providing information and access to relevant services.
- Promoting our amazing services and building relationships with a range of health and social care professionals.
Interviews will take place 7th November 2025
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Head of Communications
Location: London Hybrid – flexible with 50% time in office
Salary: £60-£70k with excellent benefits
Contract: Full-time, permanent
Centrepoint is driven by a bold and urgent mission: to end youth homelessness by 2037.
The Head of Communications and Campaigns is central to making this vision a reality—leading a dynamic team that builds public awareness, galvanises support, and helps drive systemic change.
In this key leadership role, you’ll shape and deliver strategic communications and impactful campaigns that elevate Centrepoint’s voice as a thought leader, share insights from programmes like Upstream Prevention and Independent Living, and help grow a powerful movement committed to ending youth homelessness.
You will be responsible for creating campaigns that raise both brand and cause awareness, engage individuals and partners, and influence public attitudes and policy. This includes high-profile public campaigns designed to shift perceptions and build empathy, alongside collaborative political campaigning that complements the Public Affairs strategy led by a separate directorate. Proven experience in leading non-partisan campaigns that achieve measurable shifts in public opinion is essential.
Additionally, you’ll provide strategic communications support across the organisation, including fundraising, ensuring all messaging is aligned and impactful. With supporters playing a crucial role in our mission, your work will help prioritise and optimise communications to maximise reach, engagement, and influence.
About the Role:
As Head of Communications, you will lead the organisation’s communications strategy, ensuring our messaging is clear, compelling, and rooted in the realities of the people we support. You’ll oversee media relations, digital content, campaigns, and internal communications, building our profile and strengthening our ability to influence both hearts and minds.
You’ll also work closely with senior leadership and campaigners to develop high-impact public messaging that challenges stigma, shifts perceptions, and supports our mission.
Key Responsibilities:
- Lead the development and delivery of a cross-channel communications strategy aligned to our mission and values.
- Oversee media relations, public campaigns, digital storytelling, and brand – ensuring consistent, impactful messaging.
- Line manage and develop a skilled team, fostering a collaborative and inclusive culture.
- Act as a strategic advisor on narrative, positioning, and crisis communications to senior leadership.
- Champion the ethical use of lived experience in our communications, always with dignity, consent, and authenticity.
- Build and maintain relationships with journalists, partners, influencers, and allies to amplify our reach and voice.
About You:
- A senior communications leader with a strong track record in charity, media, public affairs or campaigning – ideally within the social justice space
- Excellent strategic thinking, storytelling, and audience engagement skills – with the ability to turn complex issues into powerful, people-led narratives.
- Skilled in leading high-performing teams and managing communications across digital, press, and campaigns.
- Confident working with senior stakeholders, managing reputational risk, and responding to media attention.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Location: Based at the CA1066 office in St Leonards-on-Sea, with regular working from other local Citizens Advice offices across the county.
Training: Training can be provided to a candidate who demonstrates relevant prior experience or transferable skills.
Citizens Advice 1066 is seeking a Money Advice Caseworker to join our specialist team. This permanent role is vital for helping people resolve complex debt issues, contributing directly to our charitable mission of relieving poverty and distress.
Key Casework Responsibilities:
- Provide full money advice casework, including calculating, negotiating, drafting correspondence, and making phone calls to act on behalf of the client.
- Negotiate with third parties and creditors as appropriate.
- Ensure income maximisation by checking and assisting with the take-up of appropriate benefits.
- Manage cases according to the Citizens Advice Quality Standard and Financial Conduct Authority (FCA) Guidelines.
- Maintain accurate case records for continuity, statistical monitoring, and reporting purposes.
About CA1066
We provide a range of advice services across East Sussex, helping people through education, health preservation, and the relief of poverty. We value sensible, effective service delivery and a supportive working environment.
Inclusion: We value diversity and welcome applications from all sections of the community. We particularly encourage applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from racial minority communities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you
We are looking for a proactive and visible finance professional who is able to engage and build relationships across the organisation as a pivotal member within a values-led high performing organisation. You will be a qualified accountant with proven track record of financial management awareness and a solid understanding of charity audits and statutory accounts preparation. You will have the ability to work with staff across the organisation in supporting good financial governance and oversight of financial operational matters. You will have the ability to analyse financial information and present this in a suitable format for the audience. You will have good ability to meet deadlines, be IT literate with an emphasis on financial systems, spreadsheets, Quickbooks and Excel. You will be highly organised with excellent attention to detail and be able to work with minimum supervision.
About the role
The role will involve the management of the day-to-day financial activities, VAT, gift aid, payroll and the monthly, quarterly and annual reconciliations and statutory accounts preparation. The job holder will work closely with the Chief Operating Officer, Finance Officer and volunteers within the team. There will be a requirement to work closely with the income generating staff, budget holders, auditors, banks and credit card providers on a regular basis. The Finance Manager will be responsible for managing the Finance Officer and Finance volunteer.
About us
Carers UK is the leading national charity for unpaid carers. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing. We exist to make life better for carers and bring about lasting change.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK, we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.
The closing date for applications is Friday 7 November 2025, 5pm.
The information on the diversity monitoring form will be treated as confidential and used for statistical purposes only.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
King George & Queen’s Hospitals Charity
Finance Manager
Salary: £55,000 - £60,000
Contract: Permanent, full-time (open to 4 days/week)
Hybrid working (60% office-based, Romford HQ)
Application deadline: 29 October 2025
About King George & Queen’s Hospitals Charity
King George & Queen’s Hospitals Charity exists to make a real difference for patients, families, and staff across King George Hospital in Ilford and Queen’s Hospital in Romford. We raise vital funds to enhance hospital environments, support staff wellbeing, and improve the quality of care and experience for our communities.
Now entering an exciting new chapter, we are transitioning into a fully independent NHS charity — with a new Board of Trustees and the freedom to define our own strategy, build new partnerships, and expand our impact. As we establish our independent structure, this is a pivotal moment to join a small, dedicated team committed to creating a lasting legacy for local people.
Our vision is to help everyone who comes through our hospitals experience exceptional care, comfort, and compassion. Everything we do is guided by our values of collaboration, integrity, and community — ensuring every pound raised translates into meaningful change for those who need it most.
About the Role
As Finance Manager, you will play a key leadership role at the heart of the charity’s transformation. Reporting to the Chief Executive, you will oversee all aspects of financial management, governance, and reporting — ensuring the charity’s financial integrity and sustainability as we move to independence and beyond.
This is a unique opportunity for a proactive and strategic finance professional who enjoys being both hands-on and high-impact. You’ll help design and implement new systems, establish strong controls, and shape the financial framework that will underpin the charity’s growth and success for years to come.
Key Responsibilities
- Lead all aspects of the charity’s financial management, from budgeting and forecasting to audit and reporting.
- Prepare monthly management accounts, cashflow statements and multi-year forecasts.
- Oversee year-end accounts and manage the audit process, ensuring full compliance with Charity SORP and HMRC requirements.
- Maintain Sage systems, streamline processes, and develop fit-for-purpose financial policies and procedures.
- Provide clear, insightful reporting to the CEO and Board of Trustees to inform strategic decisions.
- Manage restricted and unrestricted funds, fundraising income and grant reporting.
- Oversee investments and reserves in collaboration with external advisors.
- Partner with fundraising colleagues to maximise income impact and ensure financial sustainability.
- Support the charity’s transition from Trust to independence, embedding good governance and control frameworks.
What We’re Looking For
- Qualified accountant (ACA, ACCA, CIMA or equivalent) — essential.
- Solid experience in charity finance, ideally within a fundraising or grant-giving environment.
- Strong technical knowledge of charity accounting (SORP), restricted funds, and Gift Aid.
- Confident working independently in a sole finance role, with both strategic and operational responsibilities.
- Experience building or improving financial systems during periods of change.
- Excellent communication and influencing skills — able to advise trustees and non-finance colleagues alike.
- Hands-on and proactive — comfortable processing invoices one day and presenting strategy the next.
- Familiarity with Sage (or similar) and strong Excel skills.
Why Join Us
- This is a rare opportunity to shape the future of a newly independent charity — one with a strong foundation, clear mission, and the ambition to make a difference every day.
- You’ll join a supportive and close-knit team working in partnership with NHS colleagues and our communities. We offer flexible hybrid working, professional development opportunities, and the chance to see the direct impact of your work across both hospitals.
- If you’re inspired by the idea of helping to build a modern, effective, and compassionate charity from the ground up — we’d love to hear from you.
How to Apply
We are proud to partner with Allen Lane for this recruitment. To discuss the process and next steps, please reach out to Iain Slinn.
We have an exciting and rewarding opportunity to join us at the Alzheimer’s Society based in our knowledgeable and passionate Nottinghamshire Team. As a Dementia Adviser, you will have the rewarding opportunity to provide support, information, and guidance to people with dementia and their carers; helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives. The service is unique to each service user as it is based upon their personal circumstances and support needs. You will offer support to your clients in a variety of ways, whether in the client's own home, or at other locations in the community, face to face, by phone, letter, or email. You will also assist service users to access other services, providing signposting and referrals.
You will
- Supporting people affected by dementia, families and carers to access vital services.
- Improving people’s sense of well-being, enabling them to have more control over their lives.
- Assisting with the identification of needs, providing information and access to relevant services.
- Promoting our amazing Dementia Wellbeing Service and building relationships with a range of health and social care professionals.
About you
- Ability and interest in supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives.
- Understanding of dementia and the needs of those living with dementia and their carers would be an advantage but if you have had experience supporting with other diagnosis or support requirements this would be taken into consideration.
- Experience with communicating with a wide range of people, adapting your approach to ensure understanding at all levels.
- Able to network effectively and collaborating with other professionals to achieve a positive outcome for people.
- Good IT skills, experience working with databases and virtual meeting software (Teams / Zoom).
- The ability to travel across local area independently when required.
Interviews to be held on 12th November via Teams
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.