Recruitment and talent coordinator jobs

Hybrid working: 3 days in the office(s) and 2 days at home

Hours: 30 hours per week, 52.14 weeks per year (29.6 hours is also an option) - flexible working pattern.

Salary: £28,624 - £29,572 + wellbeing cash plan + pension scheme (LGPS) + additional Lift Schools benefits

Contract: Fixed term - until August 2026

Closing date: 26th October 

Interview date: Week commencing 3rd November 

The Role

We are seeking a proactive, and detail-oriented HR Coordinator (ITT onboarding) to join our Central Team, based in Ed City - London or Lift New Rickstones in Essex, on a fixed term basis. This pivotal role will ensure Lift Schools meets all statutory and regulatory requirements relating to safer recruitment, employment compliance, and Initial Teacher Training (ITT) processes.

You will lead on pre-employment checks, safeguarding compliance, and onboarding for ITT trainees — maintaining rigorous standards and robust systems to ensure that safeguarding remains at the heart of all we do. This role is ideal for someone who thrives on precision, takes pride in compliance excellence, and understands the importance of getting every detail right to protect and support our schools and trainees.

This role can be 29.6 or 30 hours per week, depending on individual preference, and working hours can be across between 4 or 5 days depending on personal preference. 

Key Responsibilities:

• Lead the compliance process for employment checks across Lift Schools, ensuring full adherence to Keeping Children Safe in Education (KCSIE).
• Oversee DBS, right to work, reference, and medical clearances for all staff and trainees.
• Ensure employment contracts, offer letters, and variation letters are accurate, compliant, and issued on time.
• Maintain robust and auditable compliance records, producing regular reports for senior leaders.
• Manage ITT compliance processes in line with regulatory requirements (e.g. Ark Teacher Training).
• Coordinate onboarding for all new ITT trainees, ensuring a smooth, compliant, and welcoming experience.
• Develop and deliver training to staff on compliance and onboarding procedures.
• Act as the first point of contact for ITT compliance queries, providing expert advice and guidance.

About You

You’ll be someone who combines exceptional attention to detail with a strong sense of integrity and purpose. You take ownership of your work, stay ahead of deadlines, and value the importance of compliance in safeguarding children and maintaining organisational trust. We welcome applications from both experienced professionals and those looking for entry level positions within HR or compliance. 

Essential skills and experience:

• GCSE Maths and English (Grade 4 / C or equivalent).#
• Experience in a compliance, admin, HR, ITT, or safeguarding role.
• Excellent organisational and communication skills.
• A proactive, self-motivated, and resilient approach.
• A demonstrable commitment to safeguarding and equality.

Desirable:

• Strong knowledge of DBS and right to work checks and processes.
• Experience working within education or ITT compliance.
• Familiarity with Google Workspace.

Who is Lift Schools?

We’re a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 57 schools.  As with our students, we want our team to be empowered to do their best work, supported by the best leadership they’ve ever had.

We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation.

We offer you:

• Career development and training: Access a wide range of statutory and developmental training to boost your career.
• Our partnership with One World powers our innovative Instructional Excellence Program. We also offer a comprehensive range of CPD programs, including Ambition Institute's Early Career and NPQ offerings, tailored to both individual and network needs.
• Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
• Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.

We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.

Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

Lift Schools embraces diversity and promotes equality of opportunity.  Job share, part-time and flexible working opportunities will be considered.

We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

The Opportunity:   

The Aspiring Professionals Programme Coordinator (APPC) role will be well-suited to someone who is focused on the best ways they can help the aims of the charity as well as those of our participants and partners. An APPC is responsible for supporting the delivery and development of the Social Mobility Foundation’s programme of activities for young people through their S5-6/sixth form and university years.   
The SMF offers in-person and online support and opportunities, so this role will involve providing virtual and in-person support to students and working with employers across the UK.

Key Responsibility Areas:
1. Project Delivery 

• Deliver key projects including recruiting and onboarding students, creating digital resources and student events  
• Support with programme pilots, scoping (and delivering on) new activity   
• Collaborate and build relationships with our employer partners, schools, and universities to support our young people in their applications for university, internships and graduate roles  

 2. Monitoring and Evaluation  

• Maintain accurate records across relevant databases, updating data accurately and in a timely manner  
• Contribute to evaluation for key work areas (residentials, events, internships etc), produce high quality evaluation reports where required.

3. Stakeholder Management

• Communicate to internal and external stakeholders in a timely and professional manner  
• Proactively update external partners (i.e. employers) on your work areas, flagging risks in a timely manner with relationship managers  
• Manage internal student queries and maintain consistent stakeholder (e.g. students) processes through regular communication  

4. Activity Delivery  

• Coordinate planning and delivery of skills sessions, partner events, university visits, and other activities, both virtually and in person across the Social Mobility Foundation’s target cities across the UK  
• Create digital resources to support all provisions

Please see full job description attached for more details. 

Person Specification:

We need someone who will demonstrate our organisational skills-based competencies - as listed below: 

1.  Leadership
2.  Communication
3.  Adaptability
4.  Professionalism 
5.  Decision-making

Technical knowledge, understanding and experience required:

• Basic Microsoft Office, particularly Microsoft Excel  
• A basic understanding of the barriers young people face in accessing university and particular careers  

Ways of working:

• Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom.  
• This role requires you to staff residentials for students on our Programme. This means that during the summer period (Jul – Aug) you will be expected to stay overnight on-site (in the UK - exact location to be confirmed closer to the time) for a period of up to two-weeks, help run the residential and be responsible for the welfare of the young people involved.

Travel:

• Some travel, to other offices and other locations, will occasionally be expected. 

Benefits:

• 33/34 days (England & Wales and Scotland respectively - includes bank and public holidays)
• Cycle to Work Scheme
• Employer pension contributions of 5% of ‘qualifying earnings’
• Employee Assistance Programme available to staff and their family
• Flexible work options such as hybrid working, flexitime, part-time
• Regular staff team building and business planning “away days”

Job title: Employer Engagement Manager

Reports to:   Head of Programmes

Line reports: None

Location: Flexible, hybrid, with some travel required to our offices (London, Manchester or Birmingham)

Salary:          £38,000-£41,000 (£39,000-£42,000 in London)

Hours:           Full-time, 37.5 hours per week, with occasional evening or weekend work (TOIL provided). Open to flexible working.

Contract: FTC 12-months, with intention to convert to permanent position subject to funding and organisational requirements.

Overall purpose

The Employer Engagement Manager (EEM) will play a critical role in ensuring refugees supported by Breaking Barriers access meaningful, opportunities that align with client needs and labour market demand. The postholder will lead employer outreach and partnership building in priority sectors and embed consistent systems and processes that make employer engagement coordinated and impactful across the organisation. The EEM will support pathways, work placements, recruitment pipelines and workshops by ensuring employer input is actively embedded where relevant.

This is a strategic, hands-on role, the successful candidate will map and cultivate employer relationships, secure employer input into sector pathways, workshops and recruitment initiatives, translate labour market intelligence into programme improvements, and design the operational processes that enable Programmes and Corporate Partnerships to work together effectively. You will operate in a matrix environment, collaborating closely with the Programmes, Corporate Partnerships and Client Services teams but will not hold direct line-management of delivery staff.

The role is set up to be ambitious but achievable within 12 months. The priority is to build tested, repeatable employer engagement practice (relationships, processes, insight-sharing and measurable impact) that can form the foundations of a permanent employer engagement function if/when funding allows.

To view the full job description and person specification, as well as details on our accessible recuitment process, please view the attached recruitment pack.

Other considerations

• This is a fixed-term contract for 12 months. Toward the end of the term, a review will be conducted to assess the impact and scope of the role, with the intention to adapt into a permanent position subject to funding and organisational need.
• This role may require occasional travel for employer meetings, events, and networking opportunities.
• Some evening or weekend work may be required to attend employer engagement activities (TOIL provided).

• As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.   

• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

  Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully considered when deciding action.

How to apply 

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a statement of interest (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Closing date for applications is 11:30pm on Tuesday 28 October. Please note that interviews will be held on a rolling basis and we reserve the right to close the advert early if a suitable shortlist is found.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to emply more people from a refugee background. With this in mind, we particularly welcome applicants with experience with of seeking asylum and / or a refugee background.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experince of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support for your job application from the Experts by Experience Employment Network. Please reasch out to HR Manager, Caroline Meechan for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

HR Generalist

The HR Generalist is an exciting role within the HR & Operations team, supporting the delivery of a first-class employee experience at Youth Zone. Reporting to the Head of HR & Operations, you will be responsible for providing a wide range of HR services across the employee lifecycle, ensuring policies and processes are up to date, and acting as a trusted and approachable point of contact for staff and managers.

If you are passionate about people, workplace culture, and making a difference, then we want to hear from you!

Position: HR Generalist
Location: London W12 7TF (Hybrid – 1 day a week from home)
Salary: £35,000 per annum (pro-rata if part-time)
Hours: Full-time, 37.5 hours per week or 30 hours (4 days)
Contract: Fixed Term (12 months), with the potential to become permanent
 

Closing Date: 9am, Monday 20th October 2025
Interviews: Monday 27th October 2025

About the Role

This is an exciting time at Youth Zone, with our first year of opening already making a big impact in the community. As HR Generalist, you will play a pivotal role in helping shape the organisation’s culture and people experience. You will support recruitment, onboarding, employee relations, performance management, payroll, and learning & development, while also co-delivering on key HR projects such as engagement, diversity, and wellbeing initiatives.

You will need to be proactive, organised, and confident in balancing operational delivery with improvements that strengthen employee experience. This role is perfect for someone who enjoys variety, thrives on building relationships, and wants to contribute to a mission-driven charity making a difference for young people.

Key responsibilities include:

• Manage recruitment and onboarding, ensuring inclusive practices and great candidate experience.
• Lead on HR administration including contracts, HRIS updates, absence tracking, and reporting.
• Support managers with employee relations including performance, grievances, and disciplinaries.
• Collaborate on engagement, wellbeing, and DEI initiatives across the organisation.
• Process payroll data in collaboration with Finance and external providers.
• Support learning & development opportunities and contribute to shaping WEST’s Employee Value Proposition (EVP).

About You

You will bring proven HR experience and be ready to take ownership across a variety of people-focused areas. You’ll have excellent organisational skills, a strong understanding of employment law, and be confident in working with managers and employees alike.

You will also have:

• Experience as a HR Generalist or similar role.
• Knowledge of UK & European employment law and HR best practice.
• Strong organisational and communication skills.
• Experience managing recruitment, onboarding, and HR processes.
• Confidence in handling employee relations matters with discretion.
• CIPD Level 5 qualification (or currently working towards).

About the Organisation

Hammersmith & Fulham (H&F) is a London Borough of wide disparities, with an acute need for youth services. This vast difference between those living in different parts of our borough can lead to radically different life outcomes. The Youth Zone is a vital provision that will make a huge impact on the lives of young people, and on the whole borough, levelling the playing field for our young people.

This is a vital charity that makes a huge difference in levelling the playing field for young people in West London, and you can be part of that journey.

As an equal opportunities’ employer, applications are welcome from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  Ensuring a culture where everyone can be themselves and thrive.

You may have experience in areas such as HR, Human Resources, HR Generalist, HR Advisor, HR Officer, People Officer, People Advisor, HR Coordinator, HR Administration, HR Administrator, HR Business Partner, Employee Relations Officer, People and Culture Officer, Talent Acquisition Coordinator, Recruitment and HR Coordinator, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Chief Executive — Help & Care
Location: Home-based within easy reach of Dorset (regular travel across the region)
Salary: circa £85,000 per annum
Contract: permanent, full-time (37 hours per week)

Are you ready to lead a values-driven regional charity and social enterprise that helps people to live the lives they choose?

Help & Care has been supporting communities across Dorset and the south coast since 1985. We deliver person-centred services that promote dignity, independence and connection - from dementia coordination and health coaching to our award-winning Roots gardening programme and social prescribing partnerships. Working with over 25 partners across health, housing and the voluntary sector, we co-produce services that make a real difference to older people, those with long-term conditions, carers and people at risk of isolation.

As our next Chief Executive, you will:

• Strategic leadership: Set and deliver a clear, values-led strategy that secures long-term impact and sustainable growth.
• Values leadership: Put Help & Care’s values - social justice, innovation, personal and collaborative - at the heart of decision-making and model them.
• Growth & income diversification: Lead business development, win new contracts, and develop social-enterprise opportunities to reduce reliance on public commissioning.
• Partnerships & advocacy: Strengthen senior-level relationships with NHS, local authorities and commissioners; represent Help & Care across systems, media and networks.
• Service quality & impact: Embed rigorous monitoring and evaluation so our outcomes drive commissioning, improve margins and strengthen our reputation.
• People leadership: Inspire, retain and develop a high-performing, compassionate leadership team and workforce.
• Governance & financial stewardship: Provide the Board with timely, high-quality reporting, oversee financial recovery plans, and ensure robust risk and compliance frameworks.

Who you are:

• An experienced CEO or senior director from complex, multi-service health & social care or community organisations.
• Proven track record in winning commissioned contracts, tendering and contract management.
• Skilled at building strategic partnerships and influencing at senior system level.
• Comfortable leading transformation and financial sustainability work, with demonstrable budgeting and forecasting skills.
• A values-led, collaborative leader with high emotional intelligence, resilience and a commitment to social justice and co-production.

Why Help & Care?

• Lead a highly respected regional provider with an outstanding track record of co-production and innovation.
• Shape an organisation poised for growth and greater regional influence.
• Hybrid, home-based working, regular travel across Dorset, and the chance to safeguard vital services for local communities.

If you would like to receive an Information Pack for this role with details on how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills via the apply button. For an informal and confidential conversation about this position, please contact Jenny at the above address with suitable times to speak. 

Closing date for applications: 9am, Monday 20th October 2025 

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

HR & Administration Support Officer

We are looking for a proactive and organised HR & Administration Support Officer to join our Head Office team in Manchester. This is an exciting opportunity to play a key role in both HR and administrative support, ensuring the smooth running of our office and providing direct assistance to senior leadership.

Position: HR & Administration Support Officer
Location: Manchester, Head Office (with occasional national travel as required)
Salary: £28,000 per annum
Hours: Full Time (37.5 hours per week)
Contract: Permanent

Closing Date: Sunday 19th October 2025. We reserve the right to close this vacancy early if we receive sufficient applications.

The Role

The HR & Administration Support Officer will support the HR Manager and Business Lead for Administration in delivering an efficient HR and administrative function. This varied role includes maintaining employee records, supporting recruitment and onboarding, coordinating training, and assisting with HR processes. Alongside this, you will provide administrative support to ensure the smooth day-to-day running of the office, offering secretariat support to meetings and working directly with the Chief Operating Officer.

Key Responsibilities:

• Maintain and update employee records (digital and physical).
• Support recruitment processes, including job postings, candidate communication, and interview coordination.
• Assist with HR reports, contracts, and policy updates.
• Coordinate onboarding, induction, training, and employee engagement activities.
• Provide administrative support to the HR Manager and senior leadership.
• Act as a professional first point of contact for visitors and incoming calls.
• Support office coordination including supplies, post, and meeting room set-up.
• Provide secretariat support to meetings, including agendas, minutes, and action tracking.
• Work collaboratively with colleagues across the business to ensure seamless administration support.

About You

We are seeking a proactive and organised individual with excellent communication and administrative skills, ideally with some experience in HR or a related field. You’ll be confident managing multiple priorities and handling sensitive information with discretion.

Essential Experience & Skills:

• General administrative experience, including data entry and document management.
• Experience of scheduling meetings, maintaining calendars, and coordinating logistics.
• Basic understanding of HR processes (recruitment, onboarding, contracts).
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
• Strong written and verbal communication skills with the ability to draft professional correspondence.
• Excellent organisational skills and ability to manage competing deadlines.
• Ability to handle sensitive information with confidentiality.

Desirable:

• Experience in a varied administrative role with direct HR involvement.
• Knowledge of HR systems (HRIS) and/or basic employment law.
• Experience supporting senior leaders or board-level meetings.

Qualifications:

• Degree or diploma in HR, Business Administration, or related field.
• Graduates or candidates with up to 1 year’s experience in HR/administration are welcome to apply.

To Apply

you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

This private, not-for-profit company is responsible for the delivery, management, and administration of the National Driver Offender Retraining Scheme (NDORS) on behalf of the Police service. As the operating company of the Road Safety Trust, we are committed to promoting safer roads through education and training.

You may have experience in areas such as HR, Human Resources, HR Generalist, HR Advisor, HR Officer, People Officer, People Advisor, HR Coordinator, HR Administration, HR Administrator, HR Business Partner, Employee Relations Officer, People and Culture Officer, Talent Acquisition Coordinator, Recruitment and HR Coordinator, etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Title:Community Connector

Reference Number: V559

Location:  Must live/ work or have close connections to Chantry/ Belstead Hills/ Stoke Park areas of Ipswich  

Contract Type: Fixed Term Contract for 1 year

Hours: 15 hours per week

Salary: FTE £23,004.80 (annual salary for 15 h.p.w £9,859)

DBS/PVG: Basic DBS check required

Line Manager: Delivery Leader -  England 1

Closing date: Midday on 24th October 2025 – however we do reserve the right to close early if suitable applicants come forward.

Interview Date/s:TBC

Anticipated start date: asap

We reserve the right to close this vacancy early if we receive sufficient applications

Volunteering Matters  

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

 What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

 How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

· We connect businesses with communities, creating meaningful employee volunteering projects.

· We show the impact of volunteering and social action, proving how it changes lives for the better.

 Job Purpose:

Volunteering Matters, in partnership with Active Suffolk and Sport England, is recruiting for a Community Connector to work in the Chantry / Belstead Hills / Stoke Park area of Ipswich

The aim of the role is to gather insights into local people’s lived experiences, particularly around physical activity, by having meaningful conversations in everyday settings like cafés, outside schools, and at community events. These insights will help shape future initiatives that support community wellbeing and development.

Ideal candidates will have strong local ties—preferably living in the area they work—and be confident, approachable, and proactive. The role involves identifying community needs, building local networks, signposting residents to support, and feeding back discussions to project partners.

Flexibility is key, with some evening and weekend work expected. The role reports to the Delivery Leader at Volunteering Matters and works closely with Active Suffolk’s Development Officer for Ipswich. A DBS check will be required before starting.

For more information about the role please refer to the Job description

Our Values & Way of Working

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:

· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

Right to Work in the UK

Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.

Title:    Programme Manager

Reports To:  Director of Programmes & Development  

Salary:  £29,000 - £31,000 per annum, dependant on experience  

Location:  Home-based, must be located in or with close proximity to Wiltshire and Somerset

Contract:  Permanent, full time

Holiday:  25 days per annum, plus public holidays

Application:  Application Form

Closing Date:    Thursday 16th October 2025 at 9am

The Charity

The Youth Adventure Trust is a youth development charity working with vulnerable young people aged 11 to 16 years old from Somerset, Wiltshire and Swindon. Our outdoor activity based YAT Adventure Programme enables young people to challenge themselves, experience success, learn to go beyond their own expectations and grow in confidence. Through a series of residential camps and day activities they are able to build resilience, self esteem and develop social and life skills. The YAT Resilience Programme works to the same outcomes through a year long programme of monthly activities, home-based challenges and reflective practice. Our Mentoring Programme works with those young people in need of some additional individualised support at the end of our other programmes. The Trust’s Bursary Programme is open to all those young people who have completed an initial programme, in order to assist their next steps into further activities. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part. 

The Role

We are looking for an experienced, dynamic and motivated Programme Manager to support, deliver and manage our outdoor based development programmes.

Responsibilities will include:

• Acting as the key point of contact to organise, deliver and oversee the programme to a group of young people, including managing and supporting residential adventure camps and activity days throughout the year.

• Recruiting young people to the programme, working in collaboration with our referral partners including schools and other organisations, ensuring all involved have an excellent understanding, relationship and experience with the Youth Adventure Trust.

• Working in partnership with the young people’s families to promote full attendance, effective participation and ensure they have all the information they require. 

• Carrying out direct work with young people to help support their needs and fulfil the Youth Adventure Trust’s aims.

• Providing ongoing feedback to young people, parents, carers and schools.

• Supporting the effective monitoring of the programme and measurement of young people’s developmental outcomes.

• Working with the Mentoring Managers to select and support young people moving on to the Mentoring Programme, and promote take up of the Bursary Programme. 

• Ensuring the highest standards of support, safety and safeguarding across the programme and all aspects of the Youth Adventure Trust’s work.

• Taking the lead with day-to-day administration and management of the programme. This will include maintaining a database, producing written communications and reports, information leaflets, website updates, budget monitoring, booking and negotiating with providers, and an array of detailed record keeping.

• Contributing to organisational planning and development, including supporting the development of further opportunities for young people. 

• Supporting the fundraising team through providing feedback, reports or event support.

You will also;

• Be involved in sector networking and awareness raising on behalf of the Trust.

• Act as an ambassador for the Youth Adventure Trust at all times.

The post is subject to a six months’ probationary period.

The Candidate

To be up to the challenge you’ll need an excellent understanding and a proven track record of relevant experience working with vulnerable and challenging young people. You’ll need demonstrable skills at building effective relationships with young people, parents/carers and professional organisations. You’ll need strong influencing and motivational skills; the capacity to get the best out of people and confidently deal with issues and challenges. You’ll be an excellent communicator, planner and problem solver, a strong team player and an exemplary role model. 

We need someone with:- 

• Commitment to safeguarding and dedication to promoting the welfare of young people.

• Relevant experience of managing young people, preferably in a residential environment as well as outside of this.

• Experience in working in partnership with other professional organisations and parents/carers.

• Strong leadership and team skills to motivate, support and work alongside a team of volunteers, activity instructors and logistics staff. 

• Self-motivation with the ability to work on their own initiative to plan and manage their workload.

• Strong IT skills including experience of MS Office, web based platforms and databases.

• Excellent administrative skills and a methodical and thorough approach.

• The ability to perform well and problem solve in high-stress and changing situations. Ability to be flexible and dynamic in approach.

• Excellent communication and interpersonal skills.

• A positive attitude, high energy and enthusiasm for the work of the Youth Adventure Trust; an understanding of the positive impact outdoor adventure can have on vulnerable young people, and a desire to help inspire young lives.

In addition:-

• The ability to work flexible hours, evenings and weekends as required is essential - the role includes attending several residential camps over the year, and some weekend days working on activities. If you are looking for a predictable 9-5 work environment, this won’t be the right fit.

• A full current driving licence and access to your own vehicle is required.

Safer Recruitment

The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. 

Please be advised;

• a satisfactory Enhanced DBS Disclosure with Children’s Barred List will be required for this post;

• we will seek references on shortlisted candidates before interview, and may approach previous employers for information to verify particular experience or qualifications;

• if the applicant is shortlisted, any relevant issues arising from his or her references or application will be taken up at interview; 

• in accordance with due diligence checks, online searches may be conducted as part of the selection process on shortlisted candidates;

• if the applicant is currently working with children, on either a paid or voluntary basis, his or her current employer will be asked about disciplinary offences relating to children, including any in which the penalty is “time expired” (e.g. where a warning could no longer be taken into account in any new disciplinary hearing), and whether the applicant has been the subject of any child protection concerns, and if so, the outcome of any enquiry or disciplinary procedure. If the applicant is not currently working with children but has done so in the past, then contact will be made with that employer who will be asked about these issues; and 

• applicants should note that providing false information is an offence and could result in the application being rejected, or dismissal if the applicant has been selected, and possible referral to the police.

Please review our Safeguarding Policy available on our website.

How to Apply

Please complete the Application Form which includes the opportunity to outline why you think you are suitable for this role, making specific reference to the Job Description and Person Specification above. 

The Application Form should be returned to:

Abigail Hinds, Operations Coordinator

Applications Closing Date: Thursday 16th October at 9am

Shortlisted candidates will be notified by Friday 17th October

Interview Date: Monday 27th October in Frome, Somerset

A second interview will be held for selected candidates on Sunday 2nd November in the Wiltshire area. 

The Youth Adventure Trust sincerely thanks all those who apply, however only those considered for an interview will be contacted.

Unfortunately we are unable to reimburse interview expenditure incurred. 

Data Protection Statement

For information about how we use your data, please see the Privacy Policy on our website.

Equal Opportunities and Diversity Statement

The Youth Adventure Trust is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. 

Additional documentation:

• Application form

• Recruitment of Ex-offenders Policy

• Example Reference Questions

Carers Manchester is a partnership of Statutory and Voluntary Sector organisations who work together the plan, enhance and deliver advice and support services for unwaged carers in the city. Through working together, the Carers Manchester Pathway is in place, which supports carers being able to access the right advice and support at the right time in their caring journey. 

Gaddum plays a key role in managing the development of the Carers Manchester Pathway, in supporting a network of voluntary sector organisations, ensuring that the carers voice is heard in everything that we do and delivering a Carers Helpline.

Following the recent award of an extension to our current contract we are looking for an administrator to support us in managing a number of workstreams which will enhance the provision of services for unpaid carers in the city.

 

Main Duties and Responsibilities

Amongst the core tasks in this role will be to: 

• Arrange and take minutes of a number of Carers Manchester meetings.
• Support the delivery of a number of projects and workstreams co-ordinated by Gaddum.
• Take responsibility for receiving and inputting data into databases and spreadsheets.
• Provide an initial point of contact for carers and professionals contacting our services.

You could be the person we are looking for if you have: 

• Excellent IT skills.
• Ability to collate and input data onto data management systems.
• Experience of working within an administration function.
• Have excellent verbal and written communication skills.

For any queries regarding the role, please do not hesitate to get in contact for an informal discussion. 

All staff are expected to work within all Gaddum policies and procedures. This role is subject to a Basic DBS check.

Be a part of a collective and supportive team by joining the London District.

Our District Net-Zero Officer will take the lead in advising, supporting and encouraging on all things net-zero related with our Churches and Circuits across London. You must have knowledge of sustainability (that’s a given), but you’ll also need some skills in IT applications, some admin know how, fabulous grant writing capabilities, and be able to bring some slick confidence to the role. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.

Why is this role important?
The Methodist Church has committed to achieve net-zero by 2030. An ambitious target yes, but one we believe to be crucial in securing a better future for our communities. Our new Net-Zero Officer will play a significant role in enabling our churches in London to assess their environmental impact, learn, grow and benefit from the wider impact of reaching net zero.

Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?

Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.

About The Role

Do you thrive on building genuine connections that bring communities together and create lasting change? Are you energised by the thought of empowering volunteers and amplifying the voices of those with lived experience?

There’s never been a more exciting time to join the Alzheimer’s Society.  We’re on a bold journey and we’re looking for passionate, driven individuals to help us get there. We are proud to be able to offer an integral and rewarding role to join the Alzheimer’s Society as a Local Communities and Volunteering Officer.

The successful individual will be at the heart of our work with local communities in the Gwent and Powys county areas. You'll build trust, raise awareness, and connect people affected by dementia to our incredible information, support and services. You will build meaningful and trusted relationships, organise and attend events, and engage a passionate network of volunteers across the region. This will be through both face to face and online events. 

You will report to the Local Communities and Volunteering Lead and collaborate with Local Services Managers. As one, you'll help bring our community engagement plans to life—with a strong focus on reaching underserved communities. 

We are searching for an individual who aligns with our values, someone who is determined to make a difference when and where it matters most, a Trusted Expert who believes in working Better Together and who demonstrates true Compassion.

This role requires extensive travel across Gwent and Powys and will also include home working. You will be responsible for transporting materials, equipment, and resources between multiple venues as part of your regular duties. Candidates must be able to demonstrate how they can reliably meet these travel and transport requirements of the role. 

About you

We're looking for someone who values community connections and understands their power to create change. You're someone who believes that meaningful progress happens when people come together, and you have the commitment and skills to make that vision a reality. Whether you're coordinating events, engaging volunteers, or building partnerships with community leaders, you approach every interaction with authenticity and purpose. You're able to effectively adapt your style to connect effectively with diverse groups and individuals.

You’ll have:

- Good foundational knowledge of community engagement and involvement, with an understanding of the importance of including the voice of lived experience.
- Comfortable and confident coordinating and delivering engaging talks, presentations, and information-sharing events for diverse stakeholders.
- A proactive, motivated approach driven by passion for creating positive impact and meaningful reach within local communities through volunteer collaboration.
- Excellent communication skills that enable you to confidently build and maintain relationships across a wide spectrum. From people living with dementia to community leaders.
- Genuine enthusiasm for the vital role volunteers play in community work, backed by hands-on experience successfully engaging volunteers to support your work.

What you’ll focus on:

- Growing our impact and reach through work with local communities and volunteers.
- Representing Alzheimer’s Society externally, sharing information relating to dementia, support and services.
- Gathering insight and learning from collaboration with communities to share with other teams and directorates
- Recruiting and role managing community volunteers.   

Please note: This role is a fixed term contract spanning 12 months. Fuel and wear-and-tear expenses are covered by the Society in line with our policies. For internal candidates this role will be offered on secondment. 

To be successful in this role you may already have worked in similar positions such as Community Engagement Officer, Community Development Officer, Neighbourhood Officer, Community Outreach Worker, Campaign Coordinator, Community Relations Officer, Volunteering Officer or other related positions. We also welcome applications from applicants with transferable skills.

Important Dates
 
The deadline for applications is 23:59 Sunday 26th October 2025.
Interviews will take place W/C 10th November. A presentation task will be provided.

About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

About The Role

Do you thrive on building genuine connections that bring communities together and create lasting change? Are you energised by the thought of empowering volunteers and amplifying the voices of those with lived experience?

There’s never been a more exciting time to join the Alzheimer’s Society.  We’re on a bold journey and we’re looking for passionate, driven individuals to help us get there. We are proud to be able to offer an integral and rewarding role to join the Alzheimer’s Society as a Local Communities and Volunteering Officer.

The successful individual will be at the heart of our work with local communities in the Southeast, to build trust, raise awareness, and connect people affected by dementia to our incredible information, support and services. You will build meaningful and trusted relationships, organise and attend events, and engage a passionate network of volunteers across the region/area through face to face and online events. 

You will report to the Local Communities and Volunteering Lead and collaborate with Local Services Managers, to help bring our community engagement plans to life—with a strong focus on reaching underserved communities. 

We are searching for an individual who aligns with our values, someone who is determined to make a difference when and where it matters most, a Trusted Expert who believes in working Better Together and who demonstrates true Compassion.

This role requires extensive travel across Southeast England and will also include home working. You will be responsible for transporting materials, equipment, and resources between multiple venues as part of your regular duties. Candidates must be able to demonstrate how they can reliably meet these travel and transport requirements of the role. Whilst we're committed to flexible working and welcome conversations about how we can support your needs, regular travel and the ability to transport work-related items independently are essential aspects of this position.

Areas this role will cover include: Berkshire, Buckinghamshire, Oxfordshire, Hampshire and Islands, Surrey, Sussex, Kent, and Dorset. You must live within a reasonable commutable distance to these areas.

About you

We're looking for someone who values community connections and understands their power to create change. You're someone who believes that meaningful progress happens when people come together, and you have the commitment and skills to make that vision a reality. Whether you're coordinating events, engaging volunteers, or building partnerships with community leaders, you approach every interaction with authenticity and purpose, adapting your style to connect effectively with diverse groups and individuals.

You’ll have:

- Good foundational knowledge of community engagement and involvement, with an understanding of the importance of including the voice of lived experience.
- Comfortable and confident coordinating and delivering engaging talks, presentations, and information-sharing events for diverse stakeholders.
- A proactive, motivated approach driven by passion for creating positive impact and meaningful reach within local communities through volunteer collaboration.
- Excellent communication skills that enable you to confidently build and maintain relationships across a wide spectrum. From people living with dementia to community leaders.
- Genuine enthusiasm for the vital role volunteers play in community work, backed by hands-on experience successfully engaging volunteers to support your work.

What you’ll focus on:

- Growing our impact and reach through work with local communities and volunteers.
- Representing Alzheimer’s Society externally, sharing information relating to dementia, support and services.
- Gathering insight and learning from collaboration with communities to share with other teams and directorates
- Recruiting and role managing community volunteers.   

Please note: This role is a fixed term contract spanning 12 months. For internal candidates this role will be offered on secondment. 

To be successful in this role you may already have worked in similar positions such as Community Engagement Officer, Community Development Officer, Neighbourhood Officer, Community Outreach Worker, Campaign Coordinator, Community Relations Officer, Volunteering Officer or other related positions. We also welcome applications from applicants with transferable skills.

Important Dates
 
The deadline for applications is 23:59 Monday 26th October.
Interviews will take place on week commencing 27th October. A presentation task will be provided.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Senior Programme Manager (Part-time Contract)

The Role:

This is an exciting 15-month contract opportunity for a Senior Programme Manager with experience in participatory/community arts who is passionate about driving impactful change and fostering intergenerational connections within an evolving, inclusive organisation. You will be instrumental in ensuring the seamless continuity and high-quality delivery of our respected intergenerational and care home arts programme during a period of organisational evolution.

At Magic Me, we believe in the power of diverse talent to drive innovation and create a powerful organisational culture. We actively encourage applications from individuals of all backgrounds, including those from minoritised communities and disabled candidates, as we strive to build a team that reflects the rich diversity of the communities we serve. Although we welcome applications from everyone, we are particularly interested in hearing from candidates who identify as men as well as those from the Bengali community who are currently underrepresented on our team.

We also welcome local candidates with knowledge of Tower Hamlets and surrounding boroughs.

Role Details:

• Location: Bethnal Green, E2, East London. Hybrid working negotiable (the role requires office working for key delivery activities and supporting programme team colleagues).

• Salary: £44,000 per annum, pro rata (equivalent to £26,640 for 3 days per week)

• Reporting to: Creative Director (Co-CEO)

• Contract Duration: 15 Months (January 2026 - March 2027)

• Working Hours: 3 days per week (21 hours)

Who we're looking for:

You are an experienced programme leader, comfortable taking comprehensive ownership of an artistic programme that includes multiple projects across diverse contexts. Driven by a strong passion for co-creation, you bring significant expertise from senior project management or producer roles within the participatory/community arts sector. You excel at cultivating strong, authentic relationships with community and non-arts organisations, artists, and participants. With a proven track record in socially engaged practice and direct line management, you are adept at navigating changing environments and possess excellent communication skills that build and maintain vital connections. Your dedication to Magic Me’s mission and the transformative power of intergenerational arts is clearly evident.

Key responsibilities and deliverables:

• Programme oversight & leadership: Provide oversight of the full year creative programme, ensuring high quality delivery and the effective integration of individual projects. Collaborate on the design and management of the overall programme budget and manage staff and artist capacity.

• Team leadership & mentorship: Line-manage two Project Managers, fostering a supportive environment and prioritizing their development. Provide direct mentorship to a designated Project Manager as part of Magic Me's internal succession plan for the SPM role.

• Project practice & frameworks: Take responsibility for implementing effective ways of working for the Programme Team. Oversee project evaluation and ensure evaluation practice adheres to the ACE Impact & Insight framework.

• Partnership & artist relationships: Nurture key partner and artist relationships and oversee the Project Managers' portfolios of key relationships. Identify, engage, and establish potential arts and non-arts partners and participants for the 26/27 programme.

You can find full details of the role and its responsibilities in the job pack. 

About Magic Me:

At Magic Me, we envision a world without ageism, where everyone can express their creativity and reach their full potential. Our mission is to inspire change through impactful art, fostering connections between generations. For over three decades, we've pioneered intergenerational arts practices, creating innovative projects in Tower Hamlets and leading the way in creative care home work across London and Essex.

Why now is the perfect time to join:

This is a truly exciting moment to join Magic Me as we are embarking on our next stage of evolution, transitioning to a dynamic Co-CEO model. This Senior Programme Manager role is essential in supporting this transition, particularly by nurturing our programme team and contributing to our internal succession plans. You'll be involved in flagship projects and actively participate in strategic discussions to help shape our new three-year strategy.

The Offer:

• Salary: £44,000 per annum, pro rata (equivalent to £26,6400 for 3 days per week)

• Holiday: 25 days and bank holidays (pro-rata) + days between Christmas & New Year.

• Other benefits: 3% pension contribution, flexible and hybrid working negotiable, and weekly 1:1 wellbeing meetings. We may also offer an additional week of leave during August pending results of a recent trial in 2025.

Application process:

Applications are provisionally open until 9am on Monday 20th October, however, we will close the application form as soon as we have received enough applications. We encourage applicants to apply as soon as possible.

• First-stage interviews will take place online on Monday 10th November.

• Second-stage interviews will take place in person at our Bethnal Green office on Monday 17th November.

• The planned start date is the week beginning 5th January 2026.

To apply, head to the "join our team" page on our website complete your application. Please submit an updated CV, our online form, and an equal opportunities form. 

Gaddum provides therapeutic support within the CYP Bereavement Therapy Service and the Complex Care Therapy Service across Greater Manchester. Our CYP Bereavement Therapy Service is delivered across Manchester and Salford. Our Complex Care Service is delivered across Salford, Rochdale and Stockport. Our Kentown Support Service will be delivered across Greater Manchester.

Role Purpose:

Working as part of the Gaddum CYP Bereavement Therapy and Complex Care Team, your role will be to provide effective and efficient administrative support to ensure the smooth running of Gaddum’s therapy services. You will be responsible for ensuring that all administration tasks are completed with a high level of accuracy and in accordance with relevant policies and procedures.

You will demonstrate appropriate professionalism and empathy towards clients both face to face and over the phone. A keen eye for detail, excellent organisational skills, and the ability to multi-task and effectively prioritise is key to the success of this role.

Main Duties and Responsibilities:

· Processing referrals: adding them to our database as well as our waitlist spreadsheet, sending out therapy agreement emails to gain consent from families, communicating with referrers/other professionals where needed

· Screening referrals: for any unsuitable or high-risk cases, identifying those 16+ to help us build list for trainees

· Completing follow ups where needed - such as awaiting carer response to agreement/consent email, or we are waiting to hear back about something

· Responding to queries from professionals or service users

· Monitoring email boxes and supporting to monitor waitlist

· Completing IA’s with families who are due to start therapy

· Assisting with therapy bookings where needed (may be contacting schools or community venues on behalf of therapists)

· Liaising with professionals and assisting with onward referrals

· Keeping records up to date

· Communicating cancellations/scheduling changes to therapists or clients or both

· Support therapists with collecting feedback from parents/carers

· Attend team meetings, assisting with minutes where possible, helping to share information with the team

· Support with onboarding of new staff/volunteers/trainees, including support for CRM training and access

· Signposting for other services

· Communicate referral decisions to clients and healthcare professionals in line with procedures.

· SilverCloud supporter

· Assisting with data gathering for reporting if needed

· MHSDS submissions

All staff are expected to work within all Gaddum policies and procedures. This role is subject to Basic DBS check.