Would you like to join a service that makes a difference to older people in Wales? The Covid-19 pandemic has resulted in a significant increase in the need for our services and we are recruiting for two Information and Guidance Officers to join the Age Cymru team.

As an Information and Guidance Officer you will provide accurate, impartial and comprehensive information by telephone, email or letter to enquirers who contact Age Cymru Advice.

With full training provided, if successful you will offer support to older people, their carers, friends and families as well as other professionals. You will help service users navigate the sometimes complex welfare benefits system, understand their rights and entitlements, and access the care and support they need

About you

* You will have excellent communication skills both written and verbal, with the ability to provide accurate and friendly information in an empathic way.
* You should be customer focussed and committed to providing a high-quality service.
* You will demonstrate excellent listening skills with the ability to interpret information quickly, and provide a tailored beneficial response.
* You will have good IT skills, specifically Word processing, Excel, internet and email.
* If you are a fluent Welsh language speaker this would be highly beneficial to your application.

What we offer in return

In return we can offer an excellent salary of £19,300, and great benefits including 26 days annual leave + bank holidays, excellent pension life assurance, healthcare cashback plan, season ticket loan, cycle to work scheme, flexible working and much more.

Please ensure you read the job description thoroughly and as part of your application provide a detailed cover letter referencing why you are a suitable candidate for this role.

Additional Information

For a full list of benefits please click here https://www.ageuk.org.uk/about-us/jobs/employee-benefits/

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

At Ronald McDonald House Charities UK we build and run Houses that provide a ‘home away from home’ for families who have a sick child in hospital.

We are recruiting for a House Manager at our Ronald McDonald House situated in the grounds of University Hospital, Cardiff. This is a permanent position for the right candidate who is self-motivated, enjoys working as part of a team and will share our vision of wanting to keep families close to their sick child.  You will lead the House team to ensure that the highest standards of family-centred care is delivered to all families and will set clear expectations for standards of work for the team and their development.

You will be a proactive and positive individual with excellent organisational and interpersonal skills with the welfare and wellbeing of the families and staff at the forefront of all your work.

Reporting in to the Regional Operations Manager, you will strive to create a safe and welcoming environment for our families to stay in during difficult times. The role is diverse and duties include management of the day-to-day duties associated with communal living, ensuring the premises are well-maintained, supervising employees, volunteers and other visitors. Managing office tasks and all administrative matters including computerised and manual systems and keeping up-to-date with matters of governance and compliance. 

This is a great opportunity for someone with operations experience and line management experience or ready for the next challenge in his or her career.

The Candidate Pack will provide you with more information about the role, salary and employee benefits.

We are currently are looking for a Head of Membership Services and Engagement to be responsible for the implementation of the membership strategy, working in partnership with colleagues across the organisation and deliver a responsive and market-leading membership offer to foster carers and fostering services across the UK, ensuring effective use of feedback and a focus on continuous improvement. 

Customer centricity is at the heart of who we are and if you are looking for a new, exciting and challenging job where you can deliver high value-added service to a changing and fast-moving charity then we want to hear from you.

Your application will be assessed against the person specification attached to the job description, which lists all the essential requirements of the post. You should address each point of the person specification separately, giving details and examples of how your knowledge, experience, skills, abilities and achievements meet each of the specified areas.

Please email your CV and personal statement to our recruitment email. Please mention the title of the role you are applying for in the Subject of your email. 

The Fostering Network encourages applications from candidates with personal experience in foster care.

We also encourage applications from all backgrounds especially those with a BAME background which are underrepresented. All applicants are treated equally and selected on the basis of individual merit and ability to meet the requirements of the role.

The role can be flexible with location, working from one of our four offices across the UK.

Additionally, we consider family-friendly flexible working arrangements within the role descriptions.

The Fostering Network is committed to equal opportunities and welcomes applications from all sections of the community. We particularly welcome applications from individuals with experience of foster care either through being fostered or from a family who fosters/ed.

The Fostering Network is a registered charity in England and Wales 280852 and in Scotland SC039338.

Are you a passionate, creative arts professional with strong project management, facilitation and interpersonal skills? 

Are you looking for a role where you can make a real difference?

If so, we could have the perfect opportunity for you.

We are looking for a Programme Manager to join our team at Tanio (formerly Valley and Vale Community Arts).

Working in a small team based in Bettws, you will be pivotal in our mission; to offer a range of community arts-based activities to help a diverse range of people develop new skills, confidence and self-esteem through creative self-expression. 

At Tanio, we strive for all community members to have access to inspiring, aspirational and high-quality arts experiences in safe environments.

Could you join us and help us achieve our mission? 

You’ll be experienced in programme and project management, preferably in a community-based setting, and have plenty of experience working in a facilitative capacity. 

Knowledge of the Welsh arts environment and the ability to lead and inspire facilitators, mentors and trainees are must-haves for this role.

In return we offer the chance to work with a dedicated and passionate team, a competitive salary, flexible hours, and an attractive benefits package including a stakeholder pension scheme.

Salary: 25K 

The core skills we are looking for:

• Experience of programme and project management, preferably in a community-based setting

• Experience of working in a facilitative capacity

• Knowledge of the Welsh arts environment, with regard to funding, delivery and practicing artists

• Ability to lead and inspire facilitators, mentors and trainees

• Ability to plan and manage projects

• Ability to be creative when problems arise

• Sympathy with the organisation’s mission and an understanding of and empathy with the needs of our clients

• Good interpersonal skills and the ability to deal with people at all levels 

• Numeracy and ability to create and manage budgets

• Good verbal and written communication skills

• Ability to work independently and as part of a team

• Self-motivated and able to manage own work programme and time effectively

Highly desirable (extra) skills:

• Degree, or relevant qualification applicable to the skills required in this role i.e. arts/ community

• Experience of designing, developing and delivering relevant training programmes that are high quality and relevant to today’s learners

• Qualified in Forest Arts delivery

• Established Networks in Voluntary and Public Sectors in Wales and beyond

• Good presentation skills

• Experience of partnership/ collaborative working

• Able to communicate effectively, verbally and in writing through the medium of Welsh

To apply for this role please send a CV and covering letter  by Friday 14th August 2020 at 5pm explaining why you believe you are suitable for this role. 

Good luck and we look forward to hearing from you.

Application guidance 

• Please submit an up to date CV and a letter outlining why you are suitable for the role. 

• In your covering letter when telling us about your main strengths in applying for this post, please address each point in the Person Specification from the job description in turn. 

• Any statements that you feel are relevant to the post should be backed up with evidence and examples. Do not use general phrases such as “I have the necessary skills ...” or “I am confident I can do the job well”. We need to know how you meet the requirements based on the evidence you provide. If, for example, you tell us that you are a good project manager, tell us why and where you have used these skills before. 

• You should include details of any current or previous jobs, outlining tasks, responsibilities, and achievements that would be relevant to this post.

• Experience gained outside paid employment may also be just as important. For example, you may have done voluntary work in the community, or have skills acquired through other interests. 

• Concentrate on relevant information and experience, transferable skills from your home life, voluntary work, past and present employment. 

• Sometimes it may feel like you are stating the obvious but remember that we can only assess the application on the information you give us. 

• If at all possible, please ensure you provide a daytime telephone contact number on your CV or covering letter. 

We are looking for a Programme Manager to join our team at Tanio (formerly Valley and Vale Community Arts). 

Working in a small team based in Bettws, you will be pivotal in our mission; to offer a range of community arts-based activities to help a diverse range of people develop new skills, confidence and self-esteem through creative self-expression.

At Tanio, we strive for all community members to have access to inspiring, aspirational and high-quality arts experiences in safe environments.

Could you join us and help us achieve our mission?

You’ll be experienced in programme and project management, preferably in a community-based setting, and have plenty of experience working in a facilitative capacity.

Knowledge of the Welsh arts environment and the ability to lead and inspire facilitators, mentors and trainees are must-haves for this role.

In return we offer the chance to work with a dedicated and passionate team, a competitive salary, flexible hours, and an attractive benefits package including a stakeholder pension scheme.

Salary: 25K

The core skills we are looking for:

· Experience of programme and project management, preferably in a community-based setting

· Experience of designing, developing and delivering relevant training programmes that are high quality and relevant to today’s learners

· Experience of working in a facilitative capacity

· Knowledge of the welsh arts environment, with regard to funding, delivery and practicing artists

· Ability to be able to lead and inspire facilitators, mentors and trainees

· Ability to plan and manage projects

· Ability to be creative when problems arise

· Sympathy with the organisation’s mission and an understanding of and empathy with the needs of our clients

· Good interpersonal skills and the ability to deal with people at all levels

· Numeracy and ability to create and manage budgets

· Good verbal and written communication skills

· Ability to work independently and as part of a team

· Self-motivated and able to manage own work programme and time effectively

Highly desirable (extra) skills:

· Degree, or relevant qualification applicable to the skills required in this role i.e. arts/ community

· Good presentation skills

· Experience of partnership/ collaborative working

· Established Networks in Voluntary and Public Sectors in Wales and Internationally

· Able to communicate effectively, verbally and in writing through the medium of Welsh

To apply for this role please send a CV and covering letter  by Friday 14th August 2020 at 5pm explaining why you believe you are suitable for this role.

Good luck and we look forward to hearing from you.

Application guidance

Please submit an up to date CV and a letter outlining why you are suitable for the role.
 

· In your covering letter when telling us about your main strengths in applying for this post, please address each point in the Person Specification from the job description in turn.
 

· Any statements that you feel are relevant to the post should be backed up with evidence and examples. Do not use general phrases such as “I have the necessary skills ...” or “I am confident I can do the job well”. We need to know how you meet the requirements based on the evidence you provide. If, for example, you tell us that you are a good project manager, tell us why and where you have used these skills before.
 

· You should include details of any current or previous jobs, outlining tasks, responsibilities, and achievements that would be relevant to this post.
 

· Experience gained outside paid employment may also be just as important. For example, you may have done voluntary work in the community, or have skills acquired through other interests.
 

· Concentrate on relevant information and experience, transferable skills from your home life, voluntary work, past and present employment.
 

· Sometimes it may feel like you are stating the obvious but remember that we can only assess the application on the information you give us.
 

· If at all possible, please ensure you provide a daytime telephone contact number on your CV or covering letter.