Recruitment manager jobs
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ROLE
Head of Services
REPORTING TO
Director of Frontline Services
PURPOSE OF POSITION
This is a critical operational leadership role that is responsible for the operation of the
organisation’s supported accommodation services.
Providing operational leadership to team managers and ensuring compliance with
organisational, contractual, local authority and legal regulations and the quality of
services is pushed to the highest possible standards; ensuring excellent outcomes for
residents and a positive and high performing working environment for teams.
This role will also be accountable for the development of excellent relationships with
external partners, commissioners, and other key stakeholders for support services in
the organisation.
You will be a key member of the charity's Extended Leadership team
RESPONSIBILITIES & ACCOUNTABILITIES
Service Delivery
• Lead in setting organisational standards and performance targets across the
support and resident services teams that reflect contractual requirements and
organisational standards.
• Actively promote and develop person centred practices based on a trauma
informed approach and psychologically informed environment to working with
residents with high support needs and challenging behaviour.
• Be accountable for the operational performance of the services, allocating
resources strategically to ensure that key performance indicators are achieved
and that action plans are in place where required to improve service
performance.
• Remodelling to promote accountability and co-production approaches with
residents.
• Work with the Head of Building & Facilities to ensure your teams put health &
safety procedures into practice to create a safe environment for our residents
and staff. Contribute, and when required, lead on the formation and review of
policies and procedures.
• Contribute to the Frontline Service’s Management On Call rota, providing
support to frontline services outside of office hours
Stakeholder Management
• Build strong relationships with Commissioners and regulatory bodies to enable
the service to meet contractual and regulatory KPI's and requirements.
• Submit management information on a monthly and quarterly basis and produce
other statistics and data as directed by the Director of Frontline Services.
• Responsible for effective liaison with outside agencies including the police, social
services and other statutory and voluntary agencies and delegating this work
where appropriate.
• Represent the organisation externally at forums, conferences and meetings.
• Contribute to the wider management team in frontline services to ensure good
communication, coordination and consistency of practice, approach and
development across the Directorate.
Business Planning and Project Management
• Drive business planning activities within contracts, ensuring relevant and
challenging objective setting and ongoing performance tracking, developing
turn around action plans as may be necessary
• Where agreed, project manage new services or service developments.
• Working closely with Finance Department to set, manage and monitor allocated
budgets for income and expenditure for support and resident services and to
ensure that teams meet performance targets.
• To ensure that financial procedures are maintained at all times in accordance
with organisational policies and procedures.
Managing and Developing People
• Take a leading role in developing a positive, values-based organisational
culture, in line with the charity's Your Place Way approach
• Developing performance targets and quality control measures for teams, and
monitoring performance to ensure that these are met.
• Supporting managers and teams by setting clear objectives and holding
individual supervisions regularly.
• Ensuring good communication across teams by holding team meetings
regularly, and additional briefings as necessary.
• Inducting new managers and planning the continuous professional development
of existing managers through annual appraisals.
• Managing the workload of teams to ensure that adequate cover is provided at
all times.
Safeguarding
• Act as Safeguarding Lead for the organisation
• To actively promote an open and accountable approach across the
organisation as a whole that ensures the organisation meets our legal duties,
keeps our policies up to date, and puts our residents' best interests at the
forefront.
Intensive Housing Management
• Ensure that our landlord responsibilities are delivered in a person-centred way
and in line with our regulatory and legal responsibilities
• Oversee the creation of a welcoming, safe and inclusive environment across all
our services that is responsive to resident needs.
• Develop standards and practice that provide clear evidence-based reporting to
meet regulatory compliance
General
• To attend meetings internally as and when necessary, for example, Directorate,
Management and planning meetings.
• To undertake such other duties within the competence of the post holder which
may be required from time to time.
PERSON SPECIFICATION
Ideal attributes for meeting the needs of position and being an effective member of
the wider Your Place team.
Essential Criteria
Experience
• Strong background in leading and delivering supported accommodation
services
• Extensive experience working with rough sleeping and other homelessness
services
• Experience leading and delivering intensive housing management
responsibilities
• Experience of case management and delivering best practice around; needs
assessments, high quality personalised support or advice services to vulnerable
adults, including people with high support needs
• Experience of contract management with stakeholders
• Experience of project management and mobilisation of new services or
developing existing services
Skills & knowledge
• Knowledge and understanding of the housing and support needs of single
people who experience homelessness and rough sleeping, the benefit of move
on and the ability to translate knowledge into good practice.
• Knowledge of the commercial and regulatory requirements of supported
housing.
• CIH Level 5 qualification
Abilities
• Ability to interact at senior, strategic level with external stakeholders.
• Ability to work in a fast paced, high pressured environment, with multiple
competing priorities and to quickly adapt to new situations.
• Ability to network, liaise, negotiating and influence effectively with outside
agencies.
• Ability to undertake budget management, produce financial reports and
collate and interpret financial and statistical information.
Personal qualities
• Demonstrates a commitment to the mission of Your Place.
• Self-sufficient and highly organised with the ability to accomplish goals
according to deadlines, and a flexibility to juggle a variety of tasks.
• Excellent organisational skills.
• Strong communication and negotiation skills.
• Strong sense of responsibility and accountability.
• Awareness of own training and support needs.
• Ability to collaborate with colleagues across teams and functions
• Commitment to the values of inclusion and belonging
Desirable criteria
• Educated to degree level or equivalent in adult social care or leadership and
management.
Before starting this position, you’ll need to undergo a criminal record check by the
Disclosure and Barring Service. You must be entitled to work in the UK.
Interview date: week commencing 10 November 2025
Our mission to solve homelessness in east London, one person at a time!
We are looking for an experienced Regional Opperations Lead, to coordination all aspects of the StreetDoctors operations within the Wales and South West Region and to ensure our programmes are fit for the future.
We are an award-winning national charity which trains over 17,000 young people affected by street violence each year in emergency first-aid through a team of 250 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.
As the StreetDoctors lead for the Region, you will provide leadership in partnership development, volunteer management, the delivery of training and maintaining quality standards.
The key areas of focus include:
- To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
- To develop and manage engaged volunteers and youth workers and ensure their expectations are aligned to the organisation's objectives and provide the best volunteering experience possible.
- To ensure the quantity and quality of training sessions and projects meet the required targets and new opportunities are maximised.
At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.
To empower young people through training to keep safe, save lives and be part of the solution to street violence.





The client requests no contact from agencies or media sales.
Volunteering Services Delivery Lead
Fixed Term Contract (12 months)
Full time 34.5 hours, we are open to a conversation about how you work these hours
Home-based
£28,000 - £31,000
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
Do you have exceptional volunteer management skills and the passion to help us deliver impactful emotional and practical support services for people living with cancer?
It’s an exciting time to join Macmillan Cancer Support as we've recently launched our new five-year strategy and work towards delivering our vision to do whatever it takes to get every person the best support today and spark a revolution in cancer care for the future.
This is a pivotal role in which you will have the opportunity to support the delivery of volunteering roles in our health and social care services so that a wider range of people can get involved in supporting people affected by cancer.
About you
You’ll support the growth of volunteering in health and social care services by delivering volunteer involving opportunities and enabling their sustainability. A key component of the role will be to work collaboratively with your peers to enable a positive volunteer experience and delivery of effective emotional support interventions to people living with cancer.
It’s particularly important that you demonstrate sound knowledge of policies and procedures relevant to this role and experience of planning. A rounded understanding of volunteering in its widest sense is useful in addition. Most important of all though, your successful track record in supporting a range of volunteer led services working with a vulnerable client group within a health and care setting is needed to achieve our goals.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Wednesday 29th October 2025
Interview dates: early November 2026
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
About us
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
This role leads our individual giving fundraising through newsletters, community and events, legacy and in memory, helping grow sustainable income and engagement. It plays a vital part in delivering the Refugee Council’s strategy to retain and increase life time value of our supporter base and amplify positive narratives about refugees.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 26 October 2025.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
About us
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
This role leads our individual giving fundraising through direct marketing and supporter care, helping grow sustainable income and engagement. It plays a vital part in delivering the Refugee Council’s strategy to expand our supporter base and amplify positive narratives about refugees.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 26 October 2025.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Our client’s Day Centre is the heart of the homeless community in Southampton. They provide a safe space for up to 70 adults each day, who are experiencing homelessness, to access basic facilities such as food, clothes, showers, and laundry. The service also has a dedicated health care service on-site. They also provide accommodation for up to 10 clients.
Their aim is to support their clients to remain safe and maintain their mental and physical health; to ensure their immediate needs are met and to help clients find the right path for them to access support and long-term accommodation.
They have a close-knit, collaborative team that supports each other and our clients. If you’re looking for a fast paced, busy role, where you can make a real difference in the lives of those who you support, then this is the role for you!
They now have an opportunity for a Service Leader to join them to manage the service and team that that provide people with homes and specialist support, so they feel more valued and secure, and ready to take the next steps.
About the role
As Service Leader you will ensure effective and efficient cover of staff rotas through the recruitment, induction and management of staff, relief, and agency workers. ensure the achievement of service targets
Working closely with the Contracts & Performance Manager you will look to identify, cultivate and secure new funding streams and business opportunities in line with the service development plan and will develop and maintain excellent working relationships with their partners and commissioners.
You'll also contribute to the delivery of their communications, fundraising, volunteering, and value for money strategies
Further information:
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This role has line management responsibilities
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This role has financial authorisation responsibilities
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This role has on call responsibilities
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This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
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This role will require a full drivers’ licence and access to a vehicle
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This role will require you to work flexibly across several sites
About you
They are looking for an individual with experience of working in a residential, institutional or similar sector in a leadership capacity.
You will ideally hold a management level or professional qualification and have had previous training and experience in social care, management, housing.
Previous experience of working with those experiencing homelessness or complex needs would also be beneficial.
They reserve the right to close their adverts early if a successful candidate is found, so please submit your application as soon as possible.
The charity's services are trauma-informed, flexible, responsive and dynamic, and their overarching approach is collaborative, strength-based and focused on positive outcomes.
The opportunity - Director of HR and Resources
Joining the organisation in this new role, this is an opportunity for an HR professional to:
- Lead on the development of the charity's people strategy
- Lead inclusive and innovative recruitment and retention strategies
- Design and deliver a comprehensive L&D framework for all staff, and also take a lead on succession planning and talent management
- Provide strategic oversight for premises and facilities, ensuring safe, accessible and welcoming environments across all centres
- Champion the charity's values, ensuring they are embedded across all policies, practices and systems
This post is restricted to female applicants only as an occupational requirement under Schedule 9, Part 1 of the Equality Act 2010.
To apply, please send through your CV in response to this advert in the first instance and the team will be in touch with further details relating to the role and full recruitment process. Alternatively, contact Matt or Lisa in TPP's Leadership and Governance team via [email protected] / 0207 198 6060 to arrange a confidential discussion.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Are you an experienced campaigns expert with an ability to drive political change?
If so, we have an exciting opportunity for a Campaigns & Advocacy Manager to join our dynamic and ambitious team.
Permanent contract (following 6-month probation period), working full time (35 hours a week).
Salary: £49,572 (London-based)
The Children's Society is at an exciting stage of its journey with a clear organisational goal and renewed commitment to reverse the damaging decline in children's wellbeing. In order to achieve this, we need to deliver energising and empowering campaigns to bring about change in line with our policy and influencing priorities.
The Campaigns & Advocacy Manager will lead organisational political campaigning to drive policy change. You will work with colleagues in campaigning roles, alongside policy and public affairs experts within the Policy, Advocacy & Influencing team, reporting directly to the Director of Policy, Advocacy & Influencing. You will be setting the direction for our campaign plans and delivery, utilising a variety of creative methods to deliver campaign activity to increase support and engagement to enable successful influencing at a national and local level.
The role will work with the wider team to identify priority areas of campaigning across our priority areas of work; spanning young people's wellbeing and mental health, adolescent risk and vulnerability, and child poverty. You will set out an ambitious, strategic plan in line with these priorities alongside adapting to immediate opportunities to rapidly react and response to the external environment.
We are looking for a talented and ambitious manager to set this new, exciting direction for the organisation in delivering public advocacy efforts to bring about meaningful, impactful change for children and young people.
As part of this leadership of campaign and advocacy work, you will directly line manage a Senior Campaigns & Advocacy Officer and 2 part-time Campaigns & Advocacy Officers.
The individual in this role will be able to utilise multiple techniques and approaches to strategically plan, create, deliver and measure the impact of a range of campaigning activity. As a campaigns specialist, you will lead by example, delivering and enabling effective campaigning activity.
Key responsibilities will be to:
-Lead the campaigns and public advocacy work in line with defined policy and influencing priorities of the organisation, contributing to delivering and growing impact with and for young people.
-Set the organisational plan for delivering political campaigning activity, communicating this effectively to demonstrate and explain how campaigns activity will bring about policy change to positively impact young people.
-Create opportunities for young people, parent/carers and practitioners to be involved in campaigns and advocacy work, including having their voices heard by decision makers to inform policy change.
-Measure and capture the impact of campaigns and advocacy work, utilising data to form a powerful, compelling narrative to demonstrate the value of campaigning to influence change.
-Overseeing all campaign communications, externally and internally, to form an ambitious and inspiring tone and voice to political campaigning work.
-Direct line management and team group leadership, delivering specific projects and workstreams and contributing to the wider work of the Policy, Advocacy and Influencing team.
The Children's Society is committed to safeguarding and protecting the children and young people we work with. As such, all posts are subject to a safer recruitment process, which includes the disclosure of criminal records, vetting checks, and the provision of appropriate references. The number and type of references required may vary depending on the nature and responsibilities of the role, ensuring that each appointment is carefully assessed. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.
The closing date for applications is midnight on Monday 20 October 2025. If after 14 days we have received enough applications we reserve the right to close the vacancy early from the 13th October 2025.
Interviews will be held on Thursday 30 October and Friday 31 October 2025.
IN1
Exciting opportunity - make an impact today!
Anna Freud is seeking a Business Development Manager to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of staff benefits. The UK Trauma Council (UKTC) is a unique project, bringing together experts from across the UK to produce resources and training that support those working with traumatised children and young people. Join the UKTC team for the opportunity to make a meaningful difference to a huge number of traumatised children and young people.
What you’ll do
You will support the UK Trauma Council (UKTC) by coordinating and overseeing the financial aspects of UKTC projects. You will provide strategic leadership, financial acumen, and collaborative working to help improve support for children and young people affected by trauma.
What you’ll bring
Essential skills and experience:
Project leadership and stakeholder engagement: experience leading complex projects and collaborating with diverse stakeholders, both independently and within teams.
Financial and strategic oversight: skilled in managing budgets, overseeing financial aspects of projects, and developing income generation strategies and funding bids.
Interpersonal and team skills: excellent relationship-building, tact, diplomacy, and a nurturing management style with the ability to manage expectations and maintain confidentiality.
Co-production and lived experience: strong understanding of co-production and working with Experts by Experience in meaningful and safe ways.
Commitment to mental health: passionate about improving mental health outcomes for children, young people, and families.
Key details
Hours: Part-time (14 hours per week). Usual working hours are Monday to Friday, 09:00-17:00. Monday is an essential working day.
Salary: £51,510 per annum FTE, plus 6% contributory pension scheme.
Location: Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).
Contract type: Permanent.
Next steps
Closing date for applications: midday (12pm), Tuesday 21 October 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Monday 27 October 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held in-person on Thursday 6 November 2025.
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.

The client requests no contact from agencies or media sales.
TPP Recruitment, on behalf of the National Examining Board for Dental Nurses (NEBDN), is seeking an Internal Quality Auditor for a 9-month fixed-term contract. This is a vital role, supporting NEBDN with internal audits and ensure all Standard Operating Procedures (SOPs) are fully aligned with policies and regulatory requirements.
Salary: £35,000 per annum
Employment type: 9-month FTC
Hours: Full-time, 35 hours per week
Working arrangements: Hybrid – minimum 1 day per week in the Preston (Lancashire) office
Start date: As soon as possible
About the Organisation
NEBDN is a leading provider of qualifications for dental nurses, committed to enhancing lifelong career development and enabling excellence in practice. Their vision is to deliver high-quality, innovative, and inclusive education, underpinned by their values of fairness, professionalism, collaboration, innovation, and inclusivity.
About the Role
Reporting to the Internal Quality Manager, you’ll play a key part in evaluating, auditing, and improving internal processes across NEBDN. You’ll schedule and conduct audits, review SOPs for alignment with policies, and ensure compliance with both internal and external regulatory requirements. You’ll also provide actionable recommendations to enhance operational efficiency and support a culture of continuous improvement.
Key Responsibilities
- Plan, schedule, and conduct internal audits across all departments
- Review and evaluate SOPs for alignment with NEBDN policies and sector requirements
- Ensure compliance with regulatory bodies (e.g., Ofqual, GDC, CCEA, ICO)
- Identify areas for improvement and operational risk factors
- Provide recommendations and monitor action plans to completion
- Support internal investigations, root cause analysis, and corrective actions
- Collaborate with the Internal Quality Manager and wider team
- Prepare and present quality assurance reports and KPI data
Skills / Experience Required
- At least 2 years’ experience in internal process auditing within a Quality Management Framework (essential)
- Experience with regulatory issues and sector requirements, especially in relation to apprenticeships (essential)
- Experience supporting internal quality functions and service improvement
- Understanding of risk-based quality assurance processes
- Excellent communication, organisational, and analytical skills
- Ability to work independently and as part of a team
- Strong attention to detail and ability to meet deadlines
- Commitment to continuous professional development
Interview Process
- One-stage, in-person interview at Preston head office
- Competency-based questions
- Presentation / Task (TBC)
- Office tour
To Apply
- Optional bespoke covering letter
- CV
Deadline
- Friday 17th October 2025
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Salary: £24,938.55 per annum pro-rated
Location: Ilkley Shelter Shop
Contract: Permanent
Hours: Part time, 15 hours per week
Closing date: Wednesday the 29th October 2025 at 11:30pm
We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Ilkley shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Family Support Manager - Thames Valley
£29,000 + Company Car and benefits (including 25 days annual leave and pension)
This post will cover the Thames Valley region.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are the Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Manager to deliver a high-quality family support service as part of our Thames Valley Care Team.
Reporting to the Head of Care out of our Thames Valley team base and working in partnership with health, education and social care professionals, you will take responsibility for delivering a high quality family support service: and will act as the local Registered Manager for the Care Quality Commission, providing management and leadership to the team in relation to all safeguarding issues.
Having worked in a stressful and emotional environment within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who understand the impact of family dynamics of having a child/young person with a life threatening or terminal illness and those who have worked in bereavement support.
· A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks form conception to completion and understand that quickly connecting with people is essential.
· A persuasive, inclusive approach to achieving goals quickly and correctly - with a warm and friendly working style.
· Strong networking skills and confident use of MS Office - educated to A-Level with a recognised childcare and management qualification (NVQ4 or equivalent).
What we offer:
We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, more information can also be found in our Candidate Pack.
As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please complete an application form by visiting our website and applying online. Please disclose on your application form if you have used AI for any part of your job application.
Closing date: 29 October 2025
Interviews will take place at our Thames Valley Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Crisis is the national charity for people experiencing homelessness. We have embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.
The role is based at the Crisis Brent Skylight in Harlesden, some local travel may be required.
About the role
We are looking for an experienced individual who is passionate and knowledgeable about leading the drive for evidence-led change in local systems for some of the most excluded members of our community and to drive forward the delivery of Built for Zero in Brent. The role requires excellent leadership skills to bring together a range of stakeholders to focus on the challenges, provide solutions to longstanding barriers and problems and inspire positivity and resilience. The role will be line managed by Crisis but embedded within Brent Council.
About you
To be successful in this role you will have:
- Experience of achieving system change through partnership, collaboration and use of data
- Ability to identify key barriers to progress and problem solve sensitively and collaboratively, maintaining strong and positive working relationships
- Experience or in depth understanding of housing/ homelessness, adult social care, health, criminal justice, or other relevant sectors, with an ability to work across boundaries.
- Excellent self-management and project management skills and an ability to monitoring progress and achieving deadlines and outcomes
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Tuesday 28 October 2025 at 23:59
Interview date and location: Thursday 6 November 2025 at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.
If you would like to have an informal conversation about the role, please email us and we will arrange a call with the hiring manager.
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
The Talent Set are delighted to partner with Breast Cancer Now to find a Senior Philanthropy & Principal Gifts Manager. With a bold ambition to transform high-value income over the next five years, including the launch of a landmark £50 million Campaign, this is a pivotal time to join a talented High Value Partnerships & Campaigns team.
This role will lead the cultivation and stewardship of ultra-high and high-net-worth supporters, working alongside the Head of Philanthropy & Principal Gifts, the CEO, trustees and Campaign Board. The successful candidate will deliver best-in-class donor engagement, create tailored stewardship plans, and inspire new and existing supporters to make significant, long-term commitments.
What you’ll do
- Identify, cultivate and steward a portfolio of new ultra-high and high-net-worth prospects, building robust long-term relationships and securing multi-year six and seven figure gifts.
- Develop compelling proposals, cases for support and impact reports.
- Partner with senior leadership, trustees and the Campaign Board to maximise networks and influence.
- Shape donor engagement strategies and deliver high-impact experiences for principal supporters.
- Collaborate across departments to align donor interests with organisational priorities.
About you
- Proven success in major donor fundraising, with a track record of personally securing gifts at a 6-figure level.
- Strong strategic thinker, skilled in creating long-term donor engagement plans.
- Experience working with senior volunteers, fundraising boards or high-level committee to facilitate peer-to-peer approaches.
- Entrepreneurial, collaborative and motivated, with strong communication and relationship-building skills.
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Closing Date: Monday 20th October
1st stage Interviews: Monday 3rd and Wednesday 5th November
2nd stage Interviews: Tuesday 11th November
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The role is suitable for someone with ideally at least 3 years experience with strong all-round knowledge and accuracy, particularly in month-end processes, bookkeeping (including oversight of accounts payable and receivable processes), ledger experience (ideally Xero), the experience of management accounts, cash flow, VAT, audit processes, gift aid.
Charity and/or Cultural Sector experience a distinct advantage, as is the demonstrable ability to identify opportunities to improve efficiency of processes and implement them as appropriate
Essential Skills
- Ideally a minimum of 3 years' experience of working in a financial accounting role
- Holds a professional finance qualification, part-qualified, or qualified by experience but also currently training to obtaining a recognised accounting qualification (ACA, ACCA, CIMA or equivalent)
- Experience of:
- the key areas of accounting processes and systems, including management accounts, trial balance and nominal ledger, purchase and sales ledgers, banking and cash management, balance sheet, VAT, payroll, budgeting and monitoring
- working for a charity or charity accounting
- Strong level of IT skills:
- familiar with Microsoft Office
- proficient in Microsoft Excel for Accounting (SUMIF, LOOKUP, Pivot tables)
- practical working knowledge of accounting software packages (ideally Xero)
- Excellent attention to detail with high level of numeracy and accuracy, whilst working at a fast pace
- Ability to resolve problems using own initiative and an eye for financial opportunities
- Strong organisational skills and able to work independently, manage and prioritising a busy and varied personal workload, often working to challenging deadlines
- Has a "continuous improvement" mind set, questioning processes and investigating better ways of working within the role
- Highly self motivated, with the willingness to get more involved as time will allow
- Excellent communication skills, both oral and written, with the ability to interpret and communicate financial information to non-financial colleagues
- Enthusiasm for team building and strong working relationships
- Excellent interpersonal and communication skills, with the ability to present numbers
- A team player with a flexible, "can do" attitude, taking initiative to solve problems
BENEFITS
- 27 days annual leave per annum plus Bank Holidays (This is inclusive of the mandatory closure period between Christmas and New Year)
- Staff Discounts in the Café, Museum Shop & Museum
- Pensions Auto Enrolment
About Us:
The Garden Museum in London is Britain's only museum of the art, history and design of gardens. In addition to the museum, the charity has a café and shop, is a venue destination and a key partner in local and other garden projects. The charity has a total income of c.£3.9m and a team which consists of c33 permanent employees, and a number of casual workers and volunteers - whose contributions are key to our success
ROLE RESPONSIBILITIES
Main objectives:
- To ensure an efficient and effective finance function
- To deliver effective daily financial operations and controls and the provision of quality reporting to help accurately manage the financial activities of the organisation
- To provide guidance to staff on financial policy and procedure
- To provide support to the part-time FD and implement any new directives for the Finance function, as instructed
Summary of duties:
The provision of accurate and timely business support and analysis, including:
- Responsible for the ongoing day-to-day running of the company’s financial systems, primarily on Xero accounting software and Excel.
- Management of month-end process ensuring all procedures are completed including bank reconciliations.
- Support departments in finance reports in liaison with department contacts, discuss/resolve any variances.
- Delivering other ad hoc reporting and analysis for all departments as required
- Ad hoc financial guidance and input for departments as required, ensuring a high level of responsiveness and assistance, particularly for larger one-off projects.
- Develop, review and document all financial systems and procedures and keep information and processes up to date, (Soldo Card, approval & posting of purchase invoices)
- Balance sheet – posting and reconciling all the balance sheet accounts including the processing of prepayments, deferrals and accruals as required
- Building and maintaining excellent relationships and levels of customer service across the GM
- Supporting the part-time Director of Finance in the development of the finance system in relation to management reporting and analysis
- Assisting in maintaining and improving our internal controls and processes as the finance function continues to grow
- Work with external partner to ensure that the annual accounts are provided in a timely manner
- Ensure annual Gift Aid claims are completed and processed in a timely manner
- Manage the accounts payable process and ensure all invoices are posted correctly, and paid in line with company policy.
- Oversee the accounts receivable process and ensure all sales invoices are posted correctly.
- Review debtors weekly and take action to ensure invoices are settled in good time.
- Review and resolve any issues with monthly bank reconciliations.
- Prepare management accounts, cashflow and other papers, as required.
- Monthly Payroll: To ensure:
- correct posting and reporting, so as to enable Finance Director review and authorisation for payment;
- all PAYE and pension contributions are submitted and paid on time
- effective interaction with the HR manager who prepares and manages the monthly payroll and the company auto-enrolment pension scheme)
- Compilation and submission of monthly payroll to external payroll provider including staff salaries, reviewed by the Finance Director.
- Support in monitoring and to ensure the company’s compliance with financial and finance-related regulations including tax, VAT, accounting regulations, Charity Commission, Companies' House (including SORP, SOFA) and Charities Act.
· Responsible for ensuring that all transactional processing happens efficiently and effectively.
· Manage and maintain the fixed assets register ensuring the company has accurate and relevant information on all assets.
General responsibilities:
- Participate in staff meetings and appropriate working groups
- Carry out any other reasonable duties, in line with role requirements or as instructed by your line manager
- Follow organisational policies and practices.
Reports to: The part-time Finance Director
Recruitment process: We regret that we are unable to respond to all applicants, you will only hear from us if we wish to invite you to an interview
(Applicant Interviews will be scheduled for Tues, 28th October)
Equal Opportunities
The Garden Museum aims to be an inclusive organisation where everyone is treated with respect and dignity, and where there is equal opportunity for all. The Garden Museum respects and values diverse characteristics. We are committed to positively engaging and celebrating the differences between our diverse staff and users, to enabling us to achieve our aims within the organisation and the external community.
In your covering letter please outlinine your skills and experience in relation to the job description