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Islington Mind is dedicated to promoting the preservation and safeguarding of mental health. We support the recovery process of people who experience mental distress and provide for the relief and the wellbeing of their carers.
Job title: IT and Resources Officer
Salary: £18,900 per annum for 3 days a week (£31,500 FTE)
Contract: 0.6FTE, 3 days per week, permanent
Hours: 22.5 per week
Location: Unit 4 Archway Business Centre, 19-23 Wedmore Street, Islington, London, N19 4RU
Annual leave: 26 days plus bank holidays (Pro rata entitlement: 21 days leave including bank holidays)
Responsible to Head of Service
Key internal contacts colleagues, trustees, Service users and volunteers
Key external contacts Regulatory bodies, partner organisations, suppliers
Main Purpose To hold responsibility for the framework, delivery, and day-to-day management of the charity’s IT systems and organisational resources, ensuring secure, efficient, and value-for-money operations that enable high-quality mental health services.
MAIN AREAS OF RESPONSIBILITY
1. IT RESPONSIBILITIES
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Be the first point of contact for our externally contracted IT support team, to ensure all devices are maintained, updated, upgraded, and secured, including operating systems, security patches, antivirus, and endpoint protection.
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Lead on all IT systems across the organisation, including hardware, software, networks, cloud-based systems, and user access.
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Be our cyber security awareness champion and link with the external IT support team on any suspected cyber incidents, phishing attempts, data breaches, or system vulnerabilities.
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Purchase, install and configure new IT equipment and software in line with organisational needs, budget, and security requirements.
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Support staff with installing and using approved software and digital tools, providing guidance and basic training as required.
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Maintain accurate IT documentation, including user access, licences, warranties, and renewal schedules.
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Support business continuity from an IT perspective, ensuring systems resilience, backups, and disaster recovery arrangements are in place and tested.
2. Resources and Core Business Administration
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Lead on organisational resource management, including purchasing of equipment, supplies, and services, ensuring value for money and compliance with budgetary controls.
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Maintain and update the Asset Register, ensuring all equipment is logged, tracked, and reviewed appropriately.
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Provide administration to support the core business team including finance, health and safety contractors, insurance contracts
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Support the maintenance and regular review of the Business Continuity Plan, ensuring it remains accurate, practical, and up to date.
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Assist with record keeping, document control, and data accuracy across administrative and resource systems.
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Contribute to the smooth running of central administrative processes and support continuous improvement in systems and ways of working.
ORGANISATIONAL RESPONSIBILITIES
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Foster a culture of excellence, collaboration, and continuous improvement across the organisation.
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Champion the charity’s values, professional integrity, and commitment to inclusion and respect.
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Work collaboratively with colleagues across teams to achieve organisational objectives.
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Keep up to date with best practice and developments relevant to IT, resources, administration, and the voluntary sector.
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Operate in compliance with employment legislation and organisational policies relating to staff, volunteers, and service user wellbeing.
OTHER REQUIREMENTS
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Champion and promote equality, diversity, and inclusion in all areas of work.
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Maintain awareness of and comply with organisational policies including safeguarding, confidentiality, health and safety, and data protection.
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Represent the organisation externally where appropriate and develop positive working relationships with external stakeholders.
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Take responsibility for keeping up to date with issues affecting people with mental health problems and the wider voluntary sector.
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Attend organisational meetings outside normal office hours on occasion.
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Travel regularly within the Borough.
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Undertake any other duties commensurate with the level of the post.
If you are interested, please download and complete the application form and monitoring form and email both to Philip Challinor before 5:00pm on Wednesday 11 March 2026.
Interviews will be held during the week commencing Monday 23 March.
Registered Charity 
21 - 50
The client requests no contact from agencies or media sales.
Thank you!
Based in Islington, London – hybrid working available
This is your chance to combine all your expertise in F2F fundraising, leadership, coaching, training and recruitment – as Greenpeace’s ambassador for face to face and telephone fundraisers.
Greenpeace UK is an independent national/regional organisation within the global Greenpeace campaigning network, which acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. The global network of Greenpeace organisations comprises 26 independent national/regional Greenpeace organisations with presence in over 55 countries across Europe, Africa, the Americas, Asia and the Pacific, as well as a coordinating and supporting organisation, Greenpeace International
A passionate and persuasive advocate for climate and nature, you’ll be free to operate with a high degree of autonomy, leading projects and acting as the subject matter expert for F2F and telephone fundraising compliance and quality. By delivering high quality recruitment and training programmes, you’ll be ensuring that our fundraisers are not just trained, but also the most inspired, informed and effective in the sector.
Responsibilities span the strategic management and ownership of the entire F2F recruitment pipeline, as well as setting the direction for training resources and managing the delivery of all induction and campaign training. You’ll also act as the senior coaching resource for team leaders and managers and, working collaboratively, will be expected to drive standards across all in-house and partner teams.
Location: Islington, London. This role will be mainly office based and require UK wide travel to carry out in person interviews (particularly travel to Brighton) as well as some field support for fundraisers. There will be opportunity for some home working (around 1-2 days per week). Reasonable adjustments as well as specific office-based needs will be considered for those with long term health conditions and disabilities.
What we’re looking for:
- Significant, demonstrable experience in designing, implementing and evaluating complex training strategies across multiple channels of F2F.
- Significant experience as a F2F Fundraiser and Team Leader.
- Proven experience in end-to-end recruitment management, including strategic pipeline planning and managing selection criteria.
- Expert-level operational knowledge of the F2F sector, with an ability to identify and implement sector best practices.
- In-depth, current knowledge of all relevant CIOF, Fundraising Regulator and data protection legislation, with the ability to advise on compliance.
- A track record of coaching managers and team leaders, plus field staff.
- The passion and ability to translate our complex global mission and campaigns – along with our organisational values – into actionable training.
We give you:
You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.
Our commitment to diversity
Greenpeace UK is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this.
As part of our commitment to increasing representation of people from underrepresented communities in the environmental sector, we are piloting a Guaranteed Interview Scheme (GIS) as a new approach to make our recruitment more equitable. If you identify as a person of colour, you can choose to opt in to the Guaranteed Interview Scheme at the application stage on the next page. We will be aiming to offer everyone who opts into the scheme and meets the essential criteria a first stage interview/assessment. While we fully intend to honour this, exceptionally high application volumes may affect our capacity. If so, we will communicate clearly and keep candidates informed as we continue to learn and improve.
Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law.
Closing date: 9am on Monday 16th February 2026.
