Recruitment projects manager jobs
Are you a creative and curious relationship builder with an interest in science and technology, and its ability to change the world?
University of Oxford’s world-leading Mathematical Physical and Life Sciences (MPLS) Development team is looking for their next aspiring fundraising professional, offering the chance to learn, grow and hone their skills in the role of Development Officer.
Offering an exceptional salary and benefits package along with unrivalled opportunities for professional development, this is a unique early-career opportunity for a driven individual with fundraising, marketing or transferable relationship skills looking for a stimulating and nurturing learning environment.
About the role:
From climate science and robotics, to drug discovery and surveying and conserving tropical rainforests, Oxford scientists are at the forefront of international research and their work has global impact. You’ll join the country’s most successful higher education Development team working closely with academics and researchers with an international reputation for excellence.
You will help to raise funds for cutting-edge, innovative and life-changing research, scholarships, access and outreach, and a number of key capital projects.
You’ll also develop your skills and experience across a range of income streams: regular giving, stewardship, legacies and major gifts, including gaining experience facilitating gifts up to six figures.
About you:
You’ll already have some fundraising, business development, alumni relations, or marketing experience. We’re looking for you to be able to positively and confidently engage and build rapport, both in conversation and writing.
You’re naturally curious and keen to learn more about the potential for scientific developments impact world issues, and change people’s lives.
We’d also love to see you demonstrate the following skills and qualities:
Think strategically and tactically about the relations between potential donors and fundraising goals.
· Be creative in producing materials, with an understanding of how to articulate projects for donors.
· Able to manage, prioritise and adapt to a diverse workload, meet deadlines, and work calmly under pressure.
In return for your passion and commitment, you’ll receive a generous salary and benefits package, joining a supportive team that will encourage and nurture you to thrive.
What we offer:
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:
· Flexible hybrid working
· An excellent contributory pension scheme
· 38 days annual leave
· Membership to CASE
· Training and development opportunities
· A comprehensive range of childcare services
· Family leave schemes
· Cycle loan scheme
· Membership to a variety of social and sports clubs
· Discounted bus travel and Season Ticket travel loans
Application process
· Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal.
· Applications must include of a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
Only applications received before 12.00 noon on 14 January 2026 can be considered.
Interviews are currently scheduled to take place 22 January 2026, in person in Oxford.
Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.



The client requests no contact from agencies or media sales.
About us:
Drinkaware is a leading charity concerned with reducing harm from alcohol. We do this by providing impartial, evidence-based information, advice, and practical resources; raising awareness of alcohol harms; and working in partnership with others to deliver behaviour change through our tools and interventions. The Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently.
If you’re passionate about making a difference and thrive in a role where no two days are the same, we’d love to hear from you.
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About the role:
As our Operations and Programme Support Executive, you’ll play a vital role in keeping our Operations and Programmes team running smoothly. From managing enquiries to supporting projects and events, your contribution will help us deliver our mission effectively and inclusively.
Your responsibilities will include:
- Providing responsive, professional support to customers and stakeholders.
- Coordinating project administration and logistics for key initiatives.
- Assisting with digital product support, including app-related queries and liaising with external agencies.
- Collecting and reporting feedback to help us continuously improve.
- Offering general administrative support, from scheduling meetings to processing invoices.
This is a role for someone who enjoys variety, takes pride in delivering excellent service, and values collaboration.
_____________________________________________________________________________
About you:
We welcome applications from people of all backgrounds and experiences. You’ll bring:
- Strong customer service skills and a proactive approach to problem-solving.
- Excellent organisational abilities and attention to detail.
- Confidence working with digital tools and collaborating with external partners.
- Clear communication skills and a team-focused mindset.
Experience in financial administration or e-commerce support is a bonus, but not essential. If you meet most of the criteria and are excited about the role, we encourage you to apply.
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Why join us?
At Drinkaware, we value our people and offer a supportive, inclusive environment where everyone can thrive. You’ll enjoy:
- Hybrid Working (two days a week in the office)
- 30 days annual leave (plus Bank Holidays)
- Bupa health cover
- Matched company pension scheme
- Life assurance cover
- Wellbeing and learning grants
- Perks and discounts platform
…and more.
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Ready to make an impact?
Apply today and help us work together to reduce alcohol harm across the UK.
For full information please refer to the attached job description, our applicant privacy policy and read more about Drinkaware on our website.
All candidates must be eligible to work in the UK and provide proof of your right to work in the UK.
Closing date: 9am, Wednesday 7 January 2026
Expected Interview date: 23 & 26 January
We are committed to equality, diversity, and inclusion and welcome applications from all communities. If you need adjustments during the recruitment process, please let us know.
No agency support is required
Apply for this post by clicking on the 'Apply' link. You should submit an up-to-date CV and a brief covering letter (maximum two pages) that outlines how you meet the requirements outlined in the 'About You' section in the Job Description and what you would bring to Drinkaware.
Interviews may be carried out in person at our Moorgate offices.
The client requests no contact from agencies or media sales.
Do you want to improve the lives of people with disabilities and vulnerable people?
Humanity & Inclusion UK is looking for an enthusiastic and committed individual to join us as Digital Fundraising Officer. This is an exciting and varied role within our Individual Giving and Communications team, playing a critical role in developing and sustaining our income from email marketing and other digital channels, in support of our vital work.
If you are motivated and target-driven, have great digital and copywriting skills, a keen eye for detail and a proactive, hands-on approach, we’d love you to join our small, friendly team.
You will have the opportunity to work in an international environment, learn new skills, and contribute to our life-changing work supporting people with disabilities and other vulnerable groups worldwide.
Background Information and Purpose of Post
As part of our ambitious plans in the UK, we aim to achieve significant growth in private fundraising. This post is a pivotal role enabling HI UK to maximise our income from email marketing and other digital channels.
You will support the IGC Team Manager and Fundraising Manager to deliver HI UK’s individual giving strategy by developing and running our digital fundraising activities.
The purpose of the post is to:
· Focus on increasing overall digital fundraising income year on year.
· Lead the development of HI UK’s digital fundraising activities, focusing on email marketing and paid advertising while testing and developing new income streams.
· Maximise engagement, conversion, retention and giving levels of digital supporters.
· Produce engaging content for use across digital channels.
· Monitor, analyse and report on key performance indicators to evaluate digital marketing.
· Ensure that our donors and supporters are at the heart of everything we do and provide them with a first-class experience.
Main Duties and Responsibilities
Email marketing
· Create high-quality, timely and inspiring emails for HI UK’s donors and supporters every week, to increase income and engagement.
· Develop and launch multichannel emergency fundraising appeals at short notice to maximise fundraising income and supporter awareness.
· Develop and maintain email marketing automation programmes to improve supporter experience.
Paid media
· Work with our digital agency to optimise the ROI of our Search Engine Advertising (SEA) on Google and Bing.
· Develop and test new Social Media Advertising campaigns to support fundraising objectives.
· Develop and test new paid media activities to enhance fundraising campaigns.
· Develop and implement multichannel digital fundraising campaigns, working with the Fundraising Manager.
Content creation and website
· Design and produce creative content including video and images for use across digital fundraising and supporter engagement activities.
· Increase the impact of our organic social media content, particularly on Instagram and TikTok.
· Improve the HI UK website as a tool for fundraising and supporter engagement, focusing on the creation and development of appeal landing pages, donation forms, and supporter actions.
· Increase volume and quality of organic traffic to HI UK’s website through Search Engine Optimisation (SEO) and Generative Engine Optimization (GEO).
Cross cutting
· Maintain detailed reporting on key performance indicators for digital marketing, to evaluate performance, make improvements and identify tests.
· Test and improve key supporter journeys across HI UK’s digital channels to increase income, conversion rate and engagement.
· Increase the integration of HI UK’s existing digital tools and databases through automation.
· Work collaboratively with colleagues in the IGC team to improve digital activities in their areas of responsibility, including legacy fundraising, acquisition, loyalty, supporter care, and media outreach.
Other responsibilities
· Maintain a positive working relationship with the marketing teams in HI Federation and National Associations, participating in digital working groups and feeding into digital transformation projects as required.
· Ensure HI brand guidelines and organisational values are respected in all digital marketing activities.
· Manage relationships with relevant suppliers and consultants.
· Represent the organisation at relevant external events and meetings.
· Keep up to date and adhere with any changes in legislation, regulatory procedures, innovation, best practice and industry standards in relation to digital fundraising.
· Any other activities commensurate with the level of the post, as may be required.
Our vision is a world of solidarity and inclusion, enriched by our differences, where everyone can live in dignity.



The client requests no contact from agencies or media sales.
ightsavers is looking for an experienced Programme Officer to implement a ground-breaking NTD programme in Burkina Faso in 2026.
Salary: Local terms and conditions apply
Location: Flexible within Burkina Faso, with regular travel to Ouagadougou and national implementation sites
Contract: 1-year Fixed Term Contract
Hours: Standard office hours
About the role
We are looking for an exceptional Programme Officer with experience of managing an integrated NTD programme within an international context, to ensure the successful implementation of the Reaching the Last Mile (RLM) programme. This groundbreaking project will strengthen health systems in Burkina Faso that work to eliminate river blindness (onchocerciasis) and lymphatic filariasis (LF). As Programme Officer, you will be integral to the planning, delivery and success of this work, whilst also supporting a range of other Sightsavers programmes and projects in Burkina Faso.
As NTD Programme Officer RLM, your key duties will include:
Supporting Project Management
- Work with partners to develop annual plans and ensure effective implementation
- Timely and high-quality reporting regarding field visits and action-follow ups
- Develop high quality case studies as part of reporting and for fundraising
Monitoring and Evaluation
- Assist the Senior Program manager and country teams in developing a system for monitoring and evaluating NTD programme performance.
- Provide direction and support to assist country research teams and help them to identify operational research opportunities to improve the efficiency and effectiveness of NTD elimination efforts.
Partnership Management
- Identify and maintain effective partnerships
- Partner capacity building
Communications, Learning and Influencing
- Coordinate, consolidate and disseminate programme learning across Sightsavers and beyond
- Promote and publicise success stories and case studies
The ideal candidate will demonstrate a strong background in programme management, technical knowledge of NTDs, excellent Monitoring, Evaluation and Learning skills as well as a detailed understanding of the Burkina Faso health system.
This role involves national travel to implementation sites (approximately 40%). As a Disability Confident Level 3 Employer, Sightsavers warmly welcomes applications from women and people with disabilities. We are committed to making reasonable adjustments where required, and travel requirements should not be a barrier to applying.
To succeed in this role, you will need:
Essential Skills
- Technical knowledge of one or more of the five leading NTDs in Burkina Faso.
- Experience of managing an integrated NTD programme in Africa, ideally in an international context.
- Working experience of the health system in Burkina Faso.
- Diplomacy and influencing
- MS Office Package
- Working experience of advocacy programming.
- Demonstrable, strong skills in monitoring and evaluation.
- Experience of logistics and supply chain management.
- Excellent financial and resource management skills.
- Able to travel regularly on a national basis
Desirable
- Experience in a safeguarding role or at least, understanding of safeguarding
- Online digital data collection tools
This is a varied role, please read the full job description for further details.
Benefits
Sightsavers offers a reward package based on local pay, local contracts and local benefits and will not normally offer international contracts. Sightsavers is committed to investing in the training and development of its employees and offers a supportive work environment.
How to apply
To apply for this exciting new opportunity, please complete an application via our recruitment portal using the below link:
Apply here
We are particularly interested in learning of your motivations for applying. We anticipate that interviews will take place the week commencing 19 January 2026 in the Ouagadougou Country Office. The evaluation process will include a written task and a verbal interview.
Closing date: Sunday 4 January 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.
Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. From April next year, we’re expanding our service and looking for new Triage and Assessment Worker to join our team – helping guide children and families on their healing journey.
Position: Bounce Back for Kids (BB4K) Triage and Assessment Worker
Location: Reading with hybrid working arrangements.
Contract: Permanent full time – 37 hours per week, weekdays.
Salary range: £25,735 - £31,453 per annum
About the role:
As Triage and Assessment Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will include:
· being the first point of contact for families referred to our service
· conducting structured assessments to understand needs
· providing skilled practical help and advice to enable families to reach an informed decision
· presenting cases at internal triage meetings, providing clear recommendations for support pathways.
About you:
As a successful Triage and Assessment Worker, you will have experience of working directly with vulnerable families, ideally within a domestic abuse, safeguarding, or trauma-informed context. You will also have experience of case management and case presentation. With excellent interpersonal skills, you'll actively listen, build trust quickly, and communicate effectively while providing a telephone-based service.
If this sounds like you please visit our website for more information, contact details and to apply today to join a collaborative and dedicated team who are part of something truly meaningful.
We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.
Closing date: 9am, Fri 30 January 2026
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, Family Support Triage Worker, Family Triage Support, Domestic Abuse Triage Worker, Domestic Abuse Triage Support Worker, etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
org.
Job Description
As the Operations and Visitor Experience Manager, you play a pivotal role at CSC, with full
responsibility for our Centre in Cambridge Science Park and our secondary site, currently in
Wisbech.
An essential part of your role is to drive CSC’s direct revenue streams connected to the Centre.
You will lead your team in generating public and school bookings, and in overseeing community
audiences, private hires, and other groups, ensuring every visitor enjoys a seamless and
welcoming experience. You will also take a proactive approach to increasing visitor numbers,
expanding CSC’s membership base, and researching and developing new revenue-generating
initiatives that strengthen our long-term sustainability.
Your expertise in creating and implementing exhibition spaces will be instrumental in bringing to
life our annual delivery calendar of science themes, which is strategically curated to attract and
engage our audiences while supporting the delivery of our Programmes. You will oversee an
annual budget covering the shop and site facilities.
You will work closely with the Outreach and Innovation Manager to prioritise, schedule, and
maintain products and content in line with CSC’s core Programmes and commitments, ensuring
impactful experiences for all audiences. In collaboration with the Marketing and Communications
Manager, you will plan and execute advertising campaigns targeting both the public and schools.
You will also coordinate with the Corporate Partnerships Manager to develop opportunities for
corporate partners to support on-site exhibitions and events, ensuring agreed partnerships are
effectively tracked and delivered.
Beyond operations, you will champion excellence in STEM engagement, providing both positive
and constructive feedback to the Engagement and Logistics Lead to ensure CSC’s offerings
remain best-in-class. This is an opportunity to shape the visitor experience at CSC, ensuring it
remains dynamic, inspiring, and accessible to all.
Key Responsibilities
● Create a welcoming and engaging environment for all visitors to our centres.
● Support and line-manage the Delivery and Sales Administrator and the Finance and
Operational Support Manager.
● Take overall responsibility for Health and Safety across CSC sites, ensuring full compliance
with requirements at both centres. Implement corrective actions where needed, and
oversee training and incident management to maintain a safe and well-managed
environment.
● Achieve annual direct income revenue targets across Visitors, Membership, Shop, Schools,
Parties, and STEMtots (under-fives), track progress, report findings, and take corrective
action as needed.
● Develop and implement strategies to increase visitor numbers and drive membership
growth.
● Research, plan, and execute new revenue projects to diversify CSC’s income streams.
● Oversee asset records, maintenance priorities, budgets, contractors, and expenditures
across the Cambridge and Wisbech sites, ensuring the effective sourcing and delivery of
third-party exhibits and content.
● Deliver an annual plan for exhibition-floor themes, events, and site management,
coordinating with the Outreach and Innovation Manager and the Engagement and Logistics
Lead to align activities with multi-year programmes, partner commitments, and internal
schedules such as training and exhibit maintenance.
● Establish a multi-layered feedback system to collect, analyse, and act on visitor insights,
continuously enhancing our offering.
● Oversee CSC’s volunteering and work experience programme, ensuring recruitment,
induction, and ongoing support are delivered to a high standard.
● Work with the Director of Business Development to identify and address barriers for
schools, supporting bursary applications and additional funding opportunities.
● In coordination with your team, ensure the shop is stocked with appropriate products to
maximise sales, support at-home engagement with STEM after a family visit and promote a
message of sustainability.
● Increase school bookings through strategic planning, aligning with schools’ annual planning
cycles, targeted outreach, and the effective delivery of engagement programmes.
● Work with the Marketing & Communications Manager to plan and deliver advertising for
exhibitions, events, and school engagement, ensuring effective promotion of activities at
both the Cambridge and Wisbech centres.
● Manage the budget and oversee all contractors and expenditures related to the Cambridge
site and Wisbech.
● Provide financial support, working closely with the Director of Operations and Engagement
to ensure CSC’s operational sustainability.
Essential Criteria
Experience managing a visitor attraction, including responsibility for income targets and
cost control.
● A creative and engaging mindset, with a proven ability to work with a team to create
intriguing and popular spaces.
● A thorough and operational approach to planning, risk management, and the continuous
improvement of processes.
● Demonstrated success in increasing visitor numbers and driving membership growth
through strategic planning and effective execution.
● Experience in researching, planning, and delivering new revenue-generating projects.
● A strong track record of increasing school bookings through targeted outreach and strategic
programme design.
● Comprehensive knowledge of health and safety management, including experience in
leading compliance activity and training across multiple sites.
● Strong financial acumen, with the ability to support budgeting, forecasting, and operational
financial oversight
● Excellent verbal and written communication and presentation skills.
● A strong drive to deliver timely, high-quality outcomes in everything you do.
● Proven ability to adapt quickly and effectively to changing priorities.
● A commitment to equity, diversity, and inclusion.
● A collaborative work ethic, enabling you to work effectively with colleagues and partners
across a wide range of projects.
● Competent and confident in using standard computer applications.
● Achieve a satisfactory enhanced DBS check
● Full clean driving license
● Confident in using IT platforms, databases, and digital communication tools.
Desirable Criteria
● A passion for staying up to date with worldwide developments in science, technology,
engineering, and maths.
● Experience in using spaces to support learning or community development.
● Knowledge of sustainability practices in operations and visitor engagement.
● Project management qualifications or equivalent experience.
● Experience with CRM systems and membership platforms
● Experience in science communication or in working with families, adults, and children.
● Strong customer service skills and experience.
● Level 3 or equivalent qualification in a STEM subject.
Working Conditions
The primary location for this role is Cambridge Science Centre at Trinity Centre, Cambridge
Science Park, CB4 0FN; however, travel to secondary sites and the main office will be required.
One working weekend per month will also be required.
Salary
£15,069 - £17,400 (22.5 hours per week) per annum (£25,115 – £29,000 per annum full time equivalent (FTE) for 37.5 hours per week) – pending salary review in April 2026.
Contract
Fixed term, funded by the National Lottery, until 31st March 2030.
Location
Devon – travelling widely in and around the county, with some home working.
About Resource Futures
We want to create a future where organisations, people and communities can thrive and rebalance their relationship with material resources.
Resource Futures is an organisation accelerating the shift towards a circular world: putting restorative practices of reuse, repair, recycling at the heart of the fight to address the climate crisis. We help governments, businesses, NGOs and non-profits embrace regenerative change.
We are non-profit-distributing and have a close-knit team of 50+ trusted employees who collaborate across various areas of the business. Our multi-disciplined and connected approach sets us apart from the competition and enables us to build robust solutions that have a meaningful impact in the world.
We are passionate not only about what we do but how we do it, and we’re proud to be a part of the global B Corp movement to use business as a force for good. Employee-owned and independent, we’re all about helping each team member grow, and together striving towards our goal of creating a sustainable world.
The opportunity
We are recruiting two part-time Project Officers to support the Together for Tomorrow Project, a five-year National Lottery-funded programme supporting grassroots climate action across Devon. Working in close partnership with Libraries Unlimited, you will support delivery to new and established grassroots groups who are working, or seek to work, with libraries, helping communities to develop practical climate initiatives and inspiring libraries to become active sustainability hubs.
You will support the creation of toolkits, training and new activities, while also supporting monitoring and reporting. The role blends hands-on delivery and behind the scenes support to groups.
This role sits within the CAG (Community Action Groups) Devon team, a network that supports community groups to take action on reuse, repair, food waste, composting, biodiversity and wider sustainability issues. CAG provides the tools and support that groups need to thrive, including training, resources, and opportunities to connect with others. Your role will contribute to the consolidation of the network and its membership across Devon.
The role can be worked flexibly across 3 days a week. This will include some work during evenings and weekends.
You will be expected to travel widely across Devon, and this will be reimbursed. Whilst we promote public transport where possible, due to the rural nature of the county a current full driving licence with own transport, and necessary business use insurance, or ability to travel easily around Devon County is required.
What you will be doing
Day to day project support
· Helping groups run initiatives and activities at libraries, and at other community spaces, supporting with event planning and engaging diverse audiences.
· Supporting groups to set up and get started, or to develop new activities.
· Responding to enquiries from CAG groups and other organisations.
· Co-ordinating training and events.
· Attending CAG events and planning meetings.
· Building and maintaining partnerships with grassroots groups, libraries and underrepresented communities.
· Assisting with group and event risk assessments, insurance documents, safeguarding policies and other related administration.
· Creation and dissemination of guides and resources to support the projects.
Publicity and communications
· Generating content and building online audiences for social media and CAG Devon’s regular newsletter.
· Assisting groups with effective publicity for their events, including 1-2-1 social media clinics.
· Producing publicity material, news releases, stories/case studies and articles relating to the Together for Tomorrow Project.
· Speaking in public about the Together for Tomorrow Project, CAG Devon and the work of its members.
· Working with the CAG team to promote and deliver events.
· Liaising with the wider CAG team to ensure a coherent CAG support offer to grassroots community groups across Devon.
· Working with the Library Unlimited Outreach Officers to promote events.
Administration
· Liaising with and supporting groups, and gathering documentation, as part of the membership joining process.
· Logging communications with groups and partners in the CAG database.
· Keeping mailing lists and database up to date.
· Monitoring projects, utilising tools such as Excel, SurveyMonkey and the CAG data collection tool.
· Supporting with quarterly and annual reporting.
· Assisting the project team with any other administrative tasks that they require.
· Supporting groups to use the CAG data collection tool, to help them demonstrate their impact.
· Collecting data and testimonials/stories from CAG groups and the general public.
The essentials
· Passion for the community/voluntary sector.
· Experience of setting up and delivering new initiatives and activities with community groups and volunteers.
· Experience of social media.
· Competent IT user, particularly Microsoft packages and web.
· Previous experience in a role in communications and/or public engagement.
· Excellent organisational and time management skills to meet deadlines.
· Good communication skills (e.g. written, verbal, presentation).
· Ability to take and edit photos/videos.
· Confidence to engage with the public and present to groups.
· Experience of organising and leading events.
· Great people skills.
· Ability to work on own initiative and as part of a team.
· Willingness to work evenings and weekends to support community engagement (approximately one to two times a month).
· Current full driving licence with own transport, and necessary business use insurance, or ability to travel easily around Devon County.
· Proactive and problem-solving attitude.
Great to haves
· Knowledge of sustainability issues such as resource use, waste and recycling, biodiversity/wildlife, energy and active travel.
· Knowledge of Devon and Devon communities.
· Experience of running or being actively involved with a community group.
· Experience of working with schools and/or businesses.
· Knowledge/experience of Social Enterprise Development.
· Experience of engaging with difficult to reach audiences.
· Understanding of the barriers to volunteering and steps that can be taken to address these.
Benefits
· Embedded flexi working culture.
· 25 days annual leave, plus bank holidays, each year (pro rata for part-time hours) – flexibility to work or use some bank holidays for annual leave.
· Buying and selling annual leave policy to add further flexibility around how you manage your work/non-work time and give you better control over how much and when you take leave from work.
· Paid volunteer time each year (a full day for those working 19 hours or more per week, and a half day for those working up to 18.75 hours per week).
· Enhanced maternity and paternity pay.
· Enhanced sick pay.
· Scottish Widows pension plan – the company will match up to 7% of your contribution.
· Group life assurance cover.
· Healthcare portal offering 24/7 GP access and prescription service, mental health support, wellbeing advice, financial and legal guidance.
· Mental health and wellbeing group with trained mental health first aiders and responders, maintaining a focus on support for our team.
· A cycle to work scheme for all and on-site showers at the Bristol office.
· Home and tech scheme - costs at Currys and Ikea spread across 12 months, and up to 10% savings.
· Paid professional membership such as CIWM or ISEP.
· An opportunity to become a company member, contributing to decision making and the future direction and success of our business.
· Consultative Group – a group of employees providing an anonymous vehicle for employee voice, raising issues, proposing changes and engaging senior management.
· Regular line manager 1:1s and performance reviews, with opportunities to discuss and build targets that inspire and push you professionally.
· Annual training budget to ensure continued progression and development, as well as regular internal ‘Lunchtime Briefs’ and other sessions to share skills and knowledge across all roles.
· Two annual team away days, each followed by evening socials.
· Green and accessible Bristol office, surrounded by nature, and close to the harbourside.
· Accessible central Glasgow office close to local public transport links as well as cafés and shops, with various complementary facilities, events and networking opportunities.
· An opportunity to join a friendly, fun, professional, challenging, and supportive place to work, and a team that is collectively focused on making a positive impact.
Resource Futures is an equal opportunities employer. We strive to create a working environment where everyone can make best use of their skills, free from discrimination or harassment.
We celebrate difference and encourage everyone to join us in being themselves at work. We pride ourselves on working flexibly to enable our people to take care of their mental health and maintain a good life-work balance.
We are Disability Confident and a Living Wage employer, and our hiring decisions are based on merit, qualifications, and business needs.
We recruit and treat everyone with equality and respect regardless of age, disability, gender, gender reassignment, marital or partnership status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. In line with the expectations set out in our Equality, Diversity and Inclusion policy, we place an obligation upon all of our people to respect and act in accordance with this statement.
Resource Futures operate a blind recruitment process which reduces bias and promotes diverse hiring. The hiring team do not have access to the application forms that include any personal details and select candidates for interview based only on information provided on Application Form – Part 2.
Please let us know if you would like to submit your application in a different format.
Closing date for applications is 9am on Monday 12th January 2026.
We aim to hold interviews for this role on 4th and 5th February 2026.
Our vision is to create a sustainable world. We support organisations, people and communities to thrive using material resources sustainably.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Asset Management Officer (Platform Lead)
Contract type: 6 months, fixed term contract, Full-time, – 35 hours per week
Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: UK, £39,358 - £41,325 per year with excellent benefits
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
Our Creative Content Team spans eight countries, bringing together diverse perspectives to craft work that’s imaginative, high-quality, and globally resonant. We create everything from campaigns and films to digital content and photography, consistently delivering work that sets the benchmark for creativity in the sector. Our projects have been recognized with awards and, more importantly, make a real impact - shaping public awareness, raising funds, inspiring action, and advancing WaterAid’s mission around the world.
Collaboration, curiosity, and experimentation are at the heart of what we do. With team members contributing ideas and expertise from different cultures and contexts, we’re able to approach challenges in innovative ways and tell stories that resonate across borders.
About the role
The Digital Asset Management Officer (Platform Lead) will take ownership of WaterAid’s new Digital Asset Management (DAM) system hosted on Orange Logic, ensuring it meets the needs of a global communications and fundraising directorate.
This is a 6-month fixed-term role focused on completing the implementation and rollout of the system, embedding new ways of working, and ensuring the organisation can confidently and consistently access its best photography, film, design and document assets.
In this role, you will:
- Complete the final configuration of WaterAid’s DAM system, including collections, metadata structures, keywording, tagging, access levels and workflows.
- Ensure new content is uploaded, processed, accurately tagged and made accessible on an ongoing basis, preventing backlogs and ensuring uninterrupted use of the system during the transition period.
- Lead the day-to-day running of the DAM, providing hands-on support, troubleshooting issues and maintaining high standards of data quality, usability and compliance.
- Develop and deliver training, guidance and support to teams across WaterAid UK, country programme offices and member offices, driving adoption and confident use of the platform.
- Champion WaterAid’s commitment to equity, inclusion, ethical storytelling and safeguarding in the management and use of all digital assets.
Requirements
To be successful, you will need;
- Proven experience configuring and managing a Digital Asset Management system, including hands-on responsibility for uploading, processing, metadata, tagging and keywording.
- Strong technical understanding of DAM platforms, ideally including Orange Logic or a comparable enterprise system.
- Experience working with creative content workflows, including photography, film, design files and associated rights, consents and metadata.
- A process-driven approach with excellent attention to detail, and the confidence to support, train and advise users with varying levels of technical confidence.
Although not essential, we’d prefer you to have:
- Experience implementing or rolling out a DAM system within a global organisation or NGO.
- Knowledge of ethical content practices, GDPR and representation standards in relation to imagery and film.
- Experience delivering training or onboarding programmes for digital platforms or content systems.
Closing date: Applications close 12:00 PM UK time on Monday 12th, January 2026. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Job Title: Service Manager
Location: Derby City (office based)
Salary: £40,627.32 per annum
Contract type: Permanent, Full Time
Hours: 37.5 hours per week. As part of this role, you will be required to work from site and participate in an out-of-hours on call rota.
This is an opportunity to join Refuge as a Service Manager to lead on the delivery of high-quality services to the women and their children living in our refuges and survivors of domestic abuse supported by our community outreach service.
We are recruiting for Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes. This is a multifaceted, fast paced, and exciting role where you will join our team in Derby to lead on the delivery and development of high-quality refuge and outreach services for survivors of domestic abuse and other gender-based crimes.
Our service provision in Derby includes culturally specific service for South Asian women as well as a specialist multiple disadvantage support worker who support survivors facing enhanced needs.
The post holder will provide line management and support to the accommodation based and the outreach service staff. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. You will also ensure that all service users in refuges and the outreach service always receive a high-quality support service in line with Refuge’s policies and procedures.
The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors.
Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting. In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.
You will have knowledge of relevant criminal and civil law legislation, as well as Housing and Health and Safety legislation.
As member of the management team, you will be required to participate in an out-of-hours on call management service.
The service manager will be responsible for ensuring that contractual and other funding requirements are met fully, this includes ensuring that the services operate within the allocated budget and that Refuge’s high-quality standards are maintained. The role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.
The job involves working closely with staff that support survivors and their children who are experiencing domestic abuse and other gender-based violence.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 22 December 2025
Interview Date: 8 and 9 January 2026
The client requests no contact from agencies or media sales.
Salary £60,000 – £63,000 per annum- subject to skills and experience
Hours of work 37.5 hours a week over five days
Base Hybrid working for the foreseeable future, with regular attendance to the office at least 2 days a week, at various locations in north London: Pears Building, Royal Free Hospital, Barnet Hospital or Chase Farm Hospital
Why Join Us?
This is an exciting opportunity to lead impactful charity services that directly benefit RFL, its patients and staff. As the head of patient support, you will have the chance to shape the future of these services and lead a passionate team working towards a shared goal. If you are a strategic thinker with a passion for improving the experiences of our key stakeholders and making a difference, we would love to hear from you.
The role
The head of patient support will report to the director of services and innovation.
As the head of patient support, you will be responsible for overseeing the delivery and development of all services provided by the charity directly to patients. You will ensure the charity’s services programmes and initiatives are aligned with its strategic objectives, deliver high-impact results, and meet the needs of patients, healthcare professionals, and the Royal Free London NHS Foundation Trust (RFL) across all its hospitals and satellite sites. You will play a vital role in driving continuous improvement across the services and creating valuable relationships with key stakeholders across RFL.
The role sits in the services team, which is structured as follows:
The department is led by the director of services and innovation and sits within a unique ‘double directorate’ which unites services with the engagement and communications department. The head of patient support reports to the director of services and innovation. The head of patient support line manages five members of staff: three volunteer managers, the support hub manager/lead and the complementary therapy service manager/lead who manage teams of varying sizes.
The team
The aim of the services department is to directly support the staff and patients of the Royal Free London Trust through providing direct services which enhance their experience. The department is responsible for providing complementary therapy for staff and patients, the support hub information and support centre, and a volunteering team supporting over 500 active volunteers.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
The recruitment process
To apply for this post, send your:
- CV (please include your last employer and dates of employment)
- Cover letter addressing how you meet the criteria set out in the job description and person specification,
Please note that applications submitted without a cover letter may not be considered for this role.
Closing date for application: Friday 9 January 2026, 12 noon.
Interview date: Tuesday 20 January 2026
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
- You must be eligible to work in the UK
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.
We accelerate improvement and innovation beyond what the NHS can provide



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Young Brent Foundation, a dynamic charity dedicated to improving outcomes for children and young people across Brent. As Finance Manager, you’ll play a key role in managing day-to-day financial operations, including budgeting, payroll, and grant tracking. Working closely with the CEO, you’ll ensure compliance, accuracy, and timely reporting to support our mission of creating a vibrant, safe, and prosperous environment for young people.
What we’re looking for:
- Minimum 2 years’ finance experience in the charity/not-for-profit sector.
- Accountancy qualification (AAT, ACCA, CIMA) or equivalent experience.
- Strong skills in QuickBooks and financial reporting.
What we offer:
28 days’ annual leave (pro rata), generous pension, flexible hybrid working, and the chance to make a real impact in the community.
Interviews: Round 1 Interviews - Monday 12th January (online)
Round 2 Interviews - Monday 19th January (in person)
Our mission is to empower organisations and individuals with the tools, knowledge and confidence to transform themselves - leading to change in Brent.


The client requests no contact from agencies or media sales.
Job title: Fundraising Officer
Responsible to: Fundraising and Communications Manager
Location: Hybrid (minimum two days a week in Oxford office for full time)
Hours: Full time (35 hours a week) / Open to considering part-time (28 hours a week) dependent on experience.
Salary: £28,500 – £32,000
About the role
We are seeking a proactive, enthusiastic, and highly organised Fundraising Officer to support our individual giving, community fundraising, and small trusts and foundations activities. The Fundraising Officer will manage individual and community donor activities, and the donor database to support thanking, stewardship and targeted donor engagement. They will also play a key role in monitoring the impact of our fundraising activity to ensure continuous improvement and income growth.
This is a dynamic, hands-on role for someone who is creative, collaborative, and enjoys working across a diverse range of tasks. They will be enthusiastic and keen to generate new ideas that strengthen supporter relationships and deliver impactful fundraising.
Main duties and responsibilities
Individual and Community Fundraising
- Work with the Fundraising and Communications Manager and Communications Coordinator to develop and deliver three - four individual giving appeals at year (digital and offline) to increase income.
- Monitor and analyse appeal performance to inform future activity.
- Support wider donor acquisition, retention, and upgrade strategies through data-led insights.
- Work closely with colleagues in communications and service delivery to create compelling fundraising content and impact stories.
- Act as the main point of contact for community fundraisers and local events, offering guidance, support materials, and encouragement. Work closely with Communications Coordinator where needed.
- Lead on the promotion and recruitment of participants for sponsored challenge events, particularly the Oxford Half Marathon.
- Research charity of the year opportunities amongst school and local businesses and support applications as required.
- Build and maintain strong relationships with local community groups, schools and faith communities.
- Confidently represent the organisation at community events and manage a pool of volunteer speakers.
- Use our CRM (Donorfy) to ensure accurate and up-to date relationship management records.
Donor Stewardship and Prospect Research
- Ensure all donors are thanked promptly and feel valued and engaged.
- Manage and maintain accurate donor data in Donorfy, producing reports on donor activity and performance.
- Monitor and manage fundraising and donation enquiries through our development@ inbox, responding and referring them as appropriate.
- Research new fundraising prospects and initiatives across individuals, community groups, small trusts, local businesses and other potential supporters. Maintain organised records of prospects and recommendations.
Trusts & Foundations (Small Grants)
- Support the Fundraising and Communications Manager and Trust and Foundations Fundraiser with the small grants pipeline, including prospect research, applications and reporting.
- Work closely with appropriate staff and service coordinators on project budgets, reporting and planning as needed.
Other responsibilities
- Support and oversee fundraising volunteers and interns as required.
- Work collaboratively within a busy staff team, participate in meetings and planning processes, and contribute to organisational development.
- Undertake any other duties appropriate to the role, as agreed with the Fundraising and Communications Manager or CEO.
Person specification
Essential:
- Demonstrable fundraising and supporter-facing experience, with the ability to manage multiple income streams simultaneously.
- Knowledge and experience of individual and community fundraising.
- Excellent verbal and written communication skills, and the ability to tailor content to different audiences.
- Experience using CRM databases, with confidence managing day-to-day data processes.
- Highly organised with the ability to prioritise and manage multiple deadlines and priorities.
- Excellent attention to detail.
- Strong research skills and a track record of writing funding bids and reports.
- Ability to build productive, collaborative relationships with internal and external stakeholders.
- A positive, solutions-focused “can-do” attitude, with the ability to adapt to change.
- Confidence representing the organisation at community events.
- Ability to work within a budget.
- Strong analytical skills, with the ability to interpret data and measure impact.
- A demonstrable passion for, and affinity with, our cause
- Ability to communicate and work sensitively with people with lived experience of migration and tell their stories with dignity.
Desirable:
- Experience of working for a local charity.
- Knowledge of the migration and refugee sector.
- Experience in digital fundraising, social media and online giving platforms (eg JustGiving, crowd-funding platforms, social ads).
- Experience in corporate fundraising.
- Experience of working with Mailchimp and donorfy
Please apply with CV and cover letter.
Deadline for applications: Midnight Sunday 11th January 2026
Interviews: Week commencing 2nd February in Oxford.
We support asylum seekers, refugees and vulnerable migrants to settle and thrive in the U.K.
The client requests no contact from agencies or media sales.
Deputy Superstore Manager
Foss Island Retail Park, York, North Yorkshire
£27,906 per annum
37 hours per week
Interviews for this position will be conducted in the New Year.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Superstore Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
We are currently looking for a Deputy Superstore Manager to join our Retail, Services and Operations team to launch and manage our new Superstore in York.
As Deputy Superstore Manager, you will support the launch and daily management of our new York Superstore, working closely with the Superstore Manager and stepping in during their absence. You will manage a large and varied team, including Department Team Leaders, Superstore Assistants, and volunteers. Key responsibilities include ensuring accurate accounting and asset management, delivering excellent customer service, and upholding all charity policies and procedures.
You will lead by example and ensure that employees, volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.
You will need to be committed to creating a welcoming professional atmosphere and demonstrating the values of Yorkshire Cancer Research. You will also be a passionate and enthusiastic ambassador for the charity and its work.
Specifically, you will be responsible for:
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Leading on visual merchandising and display to create a welcoming and inspiring shopping experience that reflects our brand and values.
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Ensuring efficient stock management and generation, so our shop floor is full of high-quality, desirable items that attract customers.
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Maintaining impeccable shop standards and ensuring the store layout supports both customer engagement and operational efficiency.
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Supporting all aspects of store operations, including opening and closing procedures.
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Supporting the Superstore Manager in implementing and complying with agreed shop operating policy and standards including Health and Safety and Trading Standards.
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Building relationships and working closely with wider functions across the charity such as Facilities, Marketing, Volunteer, and social media teams to ensure the plans are fulfilled and executed.
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Assist the management of effective stockroom systems to ensure smooth processing and redistribution of donations, including identifying high-value or surplus stock for resale through online marketplaces or other Yorkshire Cancer Research stores.
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Recruiting, developing, and retaining talent, fostering a supportive and inclusive environment.
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Assisting in meeting the Superstore’s financial targets by helping to maximise sales, manage costs effectively, and ensure the shop operates profitably.
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Engaging with the local community and businesses to secure donations, build partnerships, and promote the charity.
About You
To be considered for this role, you will need:
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To be educated to A Level or equivalent or have experience in a similar role at a similar level.
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Experience of managing people/volunteers including recruitment and development.
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Experience of successfully managing, motivating, and supporting large, varied teams, fostering a culture where everyone feels empowered to contribute their best.
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Experience of exceeding targets within a retail environment.
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The ability to take full accountability for the financial performance of a retail operation, with a keen eye for opportunities to maximise income and efficiency.
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Experience of handling large volumes of stock and maintaining high standards, even in fast-paced situations.
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To be comfortable with digital systems and able to quickly adapt to new systems, processes, and tools to support the smooth running of operations.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to via our webiste before 23 December 2025. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer.We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our webiste.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a fantastic charity to recruit for a Supporter Experience Manager. This role will by hubrid with 2 days in the office: London, Cardiff, Edinburgh or Warrington.
This role sits at the heart of supporter engagement, shaping how supporters connect, engage and stay loyal over time. You’ll lead the development of a unified, multi-channel supporter experience strategy, using insight, innovation and collaboration to deepen relationships and maximise lifetime value.
As a Supporter Experience Manager you will:
- Design and implement a multi-channel Supporter Experience Strategy, delivering a unified supporter journey framework across the organisation.
- Lead the development and adoption of integrated supporter journeys that enhance satisfaction, trust, loyalty and income growth.
- Map and evaluate existing supporter journeys, identifying pain points and recommending improvements to deliver better outcomes.
- Use supporter feedback, insight and performance data to continuously refine journeys and communication approaches.
- Drive innovation by exploring emerging trends, tools and technologies to enhance supporter engagement.
- Identify and maximise cross sell opportunities, ensuring supporters are engaged in meaningful and personalised ways.
- Collaborate closely with data and insight colleagues to develop CRM capabilities that support personalised, data led engagement.
- Own and maintain the supporter journey matrix, ensuring consistency and quality across campaigns and initiatives.
- Develop and deliver training that equips teams to design, implement and improve supporter journeys effectively.
To be successful, you must have experience:
Essential
- Significant experience in a supporter experience role or delivering supporter journey strategy.
- Strong background in multi-channel communications and content delivery.
- Highly developed analytical skills, with the ability to translate insight into action.
- Experience designing and refining end to end supporter journeys.
- Proven project management skills and the ability to collaborate effectively across teams.
- Excellent interpersonal and influencing skills with internal and external stakeholders.
Salary: £53,549 for London, £48,576 for all other locations.
Location: London, Cardiff, Edinburgh or Warrington hybrid working , 2 days in the office.
Contract: Permanent, 35 hrs a week
Closing date: on rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at our IntoUniversity centre in Grimsby. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting IntoUniversity’s targets for delivery.
A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.
The role at a glance
Contract: Full-time, permanent
Application deadline - 9am Friday 6th January 2026
Interview day (in-person) - Friday 23rd January 2026
Start date: February 2026
Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
(Some additional weekend & unsocial hours will be required)
Centre Leaders are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres
Location
IntoUniversity Grimsby
The role requires intermittent travel in your region (usually within the day). Periodic travel out of the area is also required e.g. to London, this may include occasional overnight stays.
Salary
£36,400 per annum.
Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)
Staff benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year
- Employee Assistance Programme including access to wellbeing and legal support
- Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.


