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The Communications Department inspires, informs and engages the public by showcasing Alzheimer’s Research UK’s mission, impact and scientific progress across all channels. We lead the charity’s media and strategic communications activity, ensuring clear, accurate and compelling storytelling that supports research, fundraising and organisational priorities. The Strategic Communications Officer will be part of the Corporate Communications team – one of several specialist teams in the wider Department.
The Strategic Communications Officer will play an important role in delivering high‑quality campaign and communications activity that supports ARUK’s strategic goals. Reporting to the Corporate Communications Manager, this individual will mainly work collaboratively with colleagues across Brand and Strategic Marketing on our big impact campaigns, as well as supporting the corporate communications team when capacity requires – this could be working with the CEO office, Fundraising or filling a need from the wider team.
The role holder will help to coordinate campaign workflows, gather accurate information, and support the delivery of integrated communications activity. The Strategic Communications Officer will contribute to the smooth running of campaigns by maintaining organised processes, supporting planning and reporting, and helping to produce content that strengthens understanding of dementia and the urgent need for research. The postholder will also help to create engaging, accessible content for cross‑channel campaigns and ensure that messaging is consistent, evidence‑based and aligned with organisational priorities.
Projects to own and drive forward include World Alzheimer’s Month, the Christmas campaign, and other key organisational priorities.
Key Responsibilities:
Delivery & Production
· Support the research and production of campaigns and projects, including the World Alzheimer’s Month, Christmas campaigns and other Brand activity.
· Support on development of communication plans and materials for supporter‑facing activities and campaigns.
· Write, edit and proof content for campaigns and projects ensuring accuracy and narrative alignment.
· Prepare, write, pitch and issue media stories to generate coverage for our initiatives and campaigns.
Research & Information Support
· Monitor external trends and sector‑relevant topics to inform content and news planning.
Cross‑Team Support & Collaboration
· Work collaboratively with the Brand team, as well as the wider communications teams on shared projects.
· Support internal communications and the social media team for priority campaigns and strategic projects.
· Build strong relationships with internal stakeholders to understand content needs.
· Work closely with teams to ensure their content embodies Alzheimer’s Research UK tone of voice.
Administration, Planning & Coordination
· Provide project coordination support for major cross‑channel campaigns and key organisation publications.
· Maintain clear documentation ensuring campaign materials and project assets are well organised.
· Contribute to content calendars for news and campaigns.
· Manage external freelance support in peak periods.
Quality, Accuracy & Compliance
· Support continuous improvement by sharing campaign insights and recommending enhancements, including introducing repeatable process and templates.
· Champion equity, diversity and inclusion in all communications.
· Ensure clear, accurate and consistent messaging across all outputs.
What This Role Delivers
· Engaging, accessible cross‑channel campaign content that strengthens ARUK’s strategic communications.
· Improved coordination of major brand activity and strategic communications projects.
Knowledge, skills and experience needed:
· Experience in communications, campaigns, marketing or digital content roles.
Strong writing, editing and proofing skills with attention to detail.
· Experience producing content across multiple channels.
Ability to adapt complex topics into engaging communications.
· Experience supporting cross‑team partnerships or agencies.
· Strong organisational skills and ability to manage multiple deadlines and projects.
· Creative thinker with proactive, solutions‑focused approach.
· Collaborative, confident working across teams.
· Able to work independently with strong attention to detail.
· Confidence using digital tools, CMS platforms and MS Office.
· Enthusiastic about learning and communications best practice
Additional Information:
Ways of working:
As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 10th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
The Communications Department inspires, informs and engages the public by showcasing Alzheimer’s Research UK’s mission, impact and scientific progress across all channels. As part of this, the Content Team plays a vital role in creating clear, engaging and accessible materials that help audiences understand the importance of dementia research, the breakthroughs being made, and the change we are striving to achieve.
The Content Officer supports this work by producing accurate and engaging content that strengthens our story telling and supports our priorities. It contributes to the success of major campaigns. The role helps create a range of written, visual and multimedia materials that explain complex topics — including research, policy, partnerships and fundraising activity — in a compelling and accessible way.
Working collaboratively with colleagues across Policy, Corporate Partnerships, Brand, Strategic Marketing, Social Media, Digital and in the Communications team, the Content Officer ensures that content is aligned, consistent and impactful. The postholder also contributes to the smooth delivery of content production and publication processes, helping to maintain high standards and a coherent organisational narrative.
Key Responsibilities:
Delivery and production
· Develop high‑quality content across formats (e.g., explainers, briefings, blogs, supporter materials, video and digital assets) to support research, impact, policy and partnership storytelling.
· Produce accurate, engaging content for corporate and philanthropic partnerships, including supporter‑facing materials and impact stories.
· Contribute to major brand and campaign moments (e.g., World Alzheimer’s Month) through ideas, drafting and coordinated delivery.
· Develop multimedia assets — including infographics, short videos and visual explainers — by drafting briefs and supporting supplier liaison.
· Under the direction of the Content Manager, commission and manage external suppliers (e.g., designers, videographers, editors), ensuring briefs are clear and outputs meet ARUK’s brand, accessibility and quality standards.
Research and information support
· Gather and verify information from colleagues, partners and subject‑matter experts to ensure clarity and evidence‑based messaging.
· Translate complex information (e.g., research, policy or partnership updates) into clear, audience‑appropriate drafts and outlines.
· Support development of evergreen content frameworks and thematic content packages for campaigns and partnerships.
· Use audience insight and performance learnings to inform content development.
Cross‑Team collaboration
· Work collaboratively across Communications — including Social Media, Policy, Corporate Partnerships, Brand, Strategic Marketing, Research Communications and Digital — to meet shared content needs.
· Contribute content expertise into cross‑team planning to support integrated communications activity.
Administration, planning and coordination
· Maintain and update content across ARUK platforms (ResourceSpace, News & Views), ensuring information is accurate, current and well‑organised.
· Use SEO principles and performance data to shape content recommendations, working with the Content Manager and Metrics & Insights team to monitor KPIs and identify optimisation opportunities.
· Support improvements to content processes and workflows across the team.
· Assist with project coordination, helping manage timelines, track progress and support delivery within agreed budgets.
Quality, and tone
· Ensure content is accurate, accessible and aligned with ARUK’s brand, tone of voice, editorial and ethical standards.
· Apply good judgement within defined areas of responsibility and ensure strong attention to detail.
What This Role Delivers
· High quality content that supports policy influence, corporate partnerships and integrated campaigns
· Clear, accessible information for supporters, partners and the public.
· Consistent content that strengthens the charity’s narrative across Policy, Corporate and Campaign channels.
· Effective collaboration with teams across Communications.
Knowledge, skills and experience needed:
· Experience producing written or multimedia content for digital channels.
· Experience developing content related to health, policy charity sector or corporate partnerships.
· Experience building and managing relationships with others.
· Experience of briefing and managing external agencies on the delivery of projects.
· An understanding of how to adapt content for different audiences and channels.
· Educated to degree level or with relevant experience.
· Excellent writing, editing and content creation skills.
· Ability to communicate complex ideas simply and clearly e.g. policy topics, science or partnership activity – simply and clearly.
· Strong organisation, time management and prioritisation skills.
· Collaborative working style, with confidence engaging with internal teams and external partners.
· Proactive and improvement-focused, contributing ideas for content development.
· Sound judgement within defined areas of responsibility.
· Strong attention to accuracy and detail
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £31,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 10th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
The Communications team is responsible for informing, inspiring and engaging the public by showcasing Alzheimer’s Research UK’s work, impact and mission across all channels. We lead the charity’s media and strategic communications activity—ensuring consistent, accurate and compelling storytelling that supports research, fundraising and organisational priorities.
We are seeking a Communications Officer, Research to join the Research Communications Team. This role will support the planning, production and delivery of engaging communications that explain and promote the charity’s research priorities. Working closely with the Research team and colleagues across Communications, the postholder helps highlight key scientific developments, research programmes and organisational priorities. They act as a communications partner to the Research Directorate, helping to shape research narratives and producing high‑quality content that brings our science to life.
Key Responsibilities:
Delivery & Production
· Produce clear, accurate content about research programmes (e.g., messaging, FAQs, web content, slide decks).
· Maintain and update supporter/public-facing research content on the website.
· Ensure communication materials adhere to brand guidelines and meet accessibility criteria.
Research & Information Support
· Assist with planning and producing updates from research conferences for internal use.
· Develop researcher-friendly content and impact stories, working with the Content Team.
· Contribute to research-facing social media content and updates.
Cross-Team Support & Collaboration
· Support communications for research initiatives such as the Biomarker Challenge, Dementia Frontiers Fund, Clinical Accelerator, Brain Bank and partnerships.
· Coordinate content and communications with partners in our research programmes, sharing credit and amplifying reach.
· Work collaboratively with Research, Policy and Communications colleagues to ensure accurate, consistent messaging.
Administration, Planning & Coordination
· Provide administrative, planning and coordination support for research communications activities as required.
Quality, Accuracy & Compliance
· Ensure all communications output is accurate, high-quality and aligned with accessibility and regulatory requirements.
What This Role Delivers
· High-quality research content that increases understanding of the charity’s research aims and work.
· Clear, consistent messaging across research communications.
· Effective support for research programmes, digital content and organisational storytelling.
Knowledge, skills and experience needed:
· Experience in communications, science communication or a related field.
· Ability to translate scientific or technical information into clear, engaging content.
· Strong writing skills and attention to accuracy.
· Background in science, research or health.
· Strong written communication and editing skills.
· Ability to communicate complex ideas simply.
· Organised, reliable and able to manage multiple tasks.
· Collaborative and comfortable working with different teams.
· Sound judgement and willingness to ask for guidance when needed.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £31,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 10th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Location - Hybrid (based at home or local community) with regular travel in the South of England
Are you a communications professional looking for an exciting and rewarding new role? Emmaus UK is recruiting for a Regional Communications Officer to help support people on their journey out of homelessness.
About Emmaus
Emmaus (pronounced em-may-us) is a movement of charities that empowers people to overcome homelessness. We provide a stable home and tailored, life-changing support for people who are experiencing or at risk of homelessness. By focusing on each person’s strengths, we help people rebuild their lives and work towards the future they want to create.
As part of a nationwide network of Emmaus charities, we provide skills, training and work experience to help people achieve their goals and regain independence.
Together, we are ending homelessness one person at a time.
About the role
The Regional Communications Officer role is an exciting and varied opportunity to work with Emmaus communities across the South of the UK, helping to raise their profile and engage supporters.
You will work closely with up to four Emmaus communities to identify their communications needs and deliver a mix of activity to help them achieve their goals. As part of a wider team, you will also share ideas and build on each other’s experience to maximise PR, digital and communications opportunities.
This is a hybrid role, offering the flexibility to work from home or from within an Emmaus community.
Building and maintaining strong relationships with a wide range of stakeholders will be key to this role. Regular travel to your allocated communities is essential, typically at least once a week, so we are looking for someone based in or around London. You will also attend quarterly team meetings, usually held in Birmingham, although these may occasionally take place elsewhere in the UK and may require an overnight stay.
This is a part-time role, Monday to Friday, with a minimum of 22.5 hours a week (three days) and the potential for the role to be four days a week (30 hours), to be confirmed at interview.
Who are we looking for?
We are looking for someone with a strong communications skillset and at least two years’ experience in a busy communications, public relations or marketing role. While not essential, knowledge of homelessness and the charity sector would be an advantage.
Creativity and passion are essential. You will have a broad range of communications skills, enjoy seeing your ideas come to life and be keen to continue developing your experience within a national homelessness charity.
This is an exciting and rewarding opportunity for someone who enjoys working with different people and communities. The successful candidate will be organised, adaptable and able to manage multiple projects, relationships and campaigns.
If you are passionate about making a difference and creating long-lasting impact, this is the perfect time to join Emmaus UK.
What we offer
· Salary: £18,696 (3 days)/£24,928 (4 days)
· Working hours: Part-time minimum of 22.5 hours a week (three days), and the potential for the role to be four days a week (30 hours)
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: A 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for this role, please complete our application form and equal opportunities monitoring form and email them to us, our email address is in the application pack.
Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.
The closing date for applications is Monday 11 May 2026.
Shortlisted candidates will be invited to an interview via Microsoft Teams during the week commencing Monday, 18 May 2026. As part of the interview process, candidates will also be asked to complete a set of tasks.
If you would like to arrange an informal discussion about the role, please email us, our email address is in the application pack.
Equal Opportunities
Emmaus UK is an equal opportunity employer and is committed to providing a working environment free from discrimination. We actively promote an inclusive culture and aim to create a workplace where people from diverse backgrounds, characteristics, perspectives, ideas and experiences work together.
We welcome applications from all individuals, regardless of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency in selecting the best candidate, all applications are anonymised until the interview stage is confirmed. This means shortlisting is based solely on the relevance and suitability of experience.
The client requests no contact from agencies or media sales.
Position: Community Voice Officer
Location: Barnsley, South Yorkshire
Hours: 25 hours to be taken between Mon – Fri, one day working from home, other days expected to be in the community or office
Salary: £30,000 pro rata; 5% pension contribution, 33 days of annual leave entitlement (inclusive of bank holidays) pro rata
Reportable to: Healthwatch Manager
Direct reports: None
Job Purpose
Healthwatch Barnsley (hosted by Barnsley CVS), is going through an exciting redesign to enable community voices to have even greater impact on the current strategies and developments in Barnsley. The Community Engagement Officer role is an impactful and rewarding opportunity to join the Healthwatch Barnsley Team as we navigate upcoming changes introduced through the new NHS 10 Year Plan and the forthcoming Health Bill. This role will ensure that the voices of Barnsley residents remain central as we work towards building a health and social care system that is fit for the future.
You will use your excellent interpersonal skills and creativity to gather feedback on Barnsley priorities, ensuring residents’ views shape local projects and developments contributing to Barnsley’s vision as the “Place of Possibilities”.
Working with Barnsley CVS and other established third-sector organisations you will identify new ways to reach under-represented or seldom-heard communities and strengthen how their voices inform local decision-making. You will collaborate with the wider Healthwatch team to support a strong, credible and independent voice within Barnsley’s strategic boards, helping to create a genuinely “Listening Borough”.
By capturing residents’ experiences and feeding them back to services you will contribute to a continuous feedback loop that empowers communities, builds trust and encourages ongoing participation in future engagement activities.
Key focus areas you could be working on include topics such as system-wide shifts
· Hospital to Community
· Analogue to Digital
· Sickness to Prevention
· Health on the high street
· The Barnsley 2040 vision
As part of the redesign, you will work as a team to design new ways to create dynamic feedback loops to the public using tools such as magazine creation, blogs or vlogs, podcasts, social media. Your work will ensure that the communities in Barnsley know that their voice can have a genuine impact on the shaping of their town.
Employee benefits
- 33 days of annual leave (including bank holiday) which increases with longevity
- all staff given time off between Christmas and New Year without it impacting your leave entitlement
- enhanced sick pay during probation and increased entitlement with longevity
- 5% pension contribution
- discounts at local gym
- Enhanced maternity pay
We provide leadership, support and coordination to the vibrant VCSE sector in Barnsley to create a positive drive that impacts communities
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As Philanthropy Officer, you will build strong, lasting relationships with individuals, families and organisations, helping them to achieve their philanthropic goals while increasing charitable income and delivering meaningful impact in communities across Wales.
We’re looking for someone with a strong understanding of social issues and community needs in Wales, who can use that insight to build networks, identify opportunities and develop tailored support for existing and prospective donors. This role will play a key part in securing new funding, growing our donor base and building high-quality, long-term relationships.
To be successful in this role, you will have:
- Proven experience in a philanthropy or fundraising relationship management role.
- Ability to identify and develop new philanthropic opportunities, including prospecting and converting new donors.
- Excellent interpersonal skills and experience of developing, managing and growing relationships.
- Strong communication, evidencing excellent customer relationship with a focus on trust, respect, confidentiality and attention to detail alongside the ability to juggle multiple relationships simultaneously.
- Confidence speaking publicly to a variety of audiences.
- High levels of motivation, be results-driven and able to work independently as well as collaboratively within a team.
- Experience of producing compelling reports, narrative and presentations alongside creating tailored donor experiences to inspire donors.
- A strong commitment to your own learning and development.
Read more in the full job pack.
We turn philanthropy into lasting community impact across Wales. We’re a trusted bridge between donors and the grassroots communities they care about.
The client requests no contact from agencies or media sales.
We are seeking an experienced and diligent HR Manager to work with staff and volunteers at our established Christian recovery centre in Berkshire. You will provide direction, support and oversight on all aspects of human resources management, including: HR administration; recruitment; staff supervisions and appraisals; compliance with employment regulations; training; performance and talent management; grievance, disciplinary, and capability procedures; salary structure and employee benefits; and organisational personnel planning.
We do not currently have HR software, so reviewing our requirements in this area would be one of your responsibilities.
As a small charity (c. 43 salaried staff and casual workers, plus volunteers), the role will require balancing practical tasks with management responsibilities. You'll be based in the office (a lovely rural setting near Twyford, Reading) and, being situated within the rehabilitation centre, you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.
This is a permanent position, full-time or part-time considered. As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.
To apply, please submit your CV and covering letter, outlining how you meet the requirements of the job description and person specification provided.
Please use your covering letter to explain how you meet the requirements of the role as laid out in the job description and person specification.
Yeldall wants all those affected by addiction to heal, transform and thrive.
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The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with a global, values-led charity to recruit a Database Officer to join their Development team. Working just 1 day a week in the London office, this is a permanent role, working with a brilliant charity.
This is a fantastic opportunity for a detail-oriented and proactive individual to play a key role in supporting fundraising and engagement activity through effective data management. Working closely with the Data & Appeals Manager, you will help maintain and develop the organisation’s CRM system, ensuring data integrity, accuracy, and compliance with GDPR.
You will be responsible for processing and reconciling donations, running reports and data selections for campaigns, supporting email and direct marketing activity, and providing guidance to colleagues on best practice use of the database. The role also involves regular data audits, handling large datasets, and collaborating with internal teams and external agencies.
The successful candidate will have:
- Strong experience working with CRM systems (ideally Raiser’s Edge),
- Advanced Excel skills, and a high level of accuracy and attention to detail.
- Strong working knowledge of using MS Excel formulae and functions, such as Lookups, Conditional Formatting, Pivot Tables, removal of duplicates and calculus
- Experience running and building queries to obtain targeted data selections, including exporting of relevant data for direct mail appeals and reports
- Experience of working with large data sets, including undertaking data manipulation, importing of data, cleaning and interrogating data
- Experience of importing clean data into Raiser’s Edge is highly desirable.
- Proficient in data entry processes with strong understanding of best practice including GDPR, data confidentiality etc
- You will be an excellent communicator, able to build effective working relationships, and comfortable managing multiple priorities in a fast-paced environment.
If you are looking to apply your data skills in a role that supports impactful, international work, we would love to hear from you.
- Hybrid- Central London office (Shoreditch). Minimum 1 day per week in the office (Monday), and you can be in more if you enjoy being in the office.
- Salary £33,000–£35,000, along with a competitive benefits package.
- Full-time, permanent role
Closing date: Firm closing date of Thursday 23rd April, however, please get in touch now to find out more. Apply now to Harris Hill.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
International Programmes Officer | Full-time, Permanent
Location: 10-11 Carlton House Terrace, St James Park, London, SW1Y 5AH | Hybrid
Salary: £31,116 per annum
The British Academy – the UK’s national body for the humanities and social sciences - is seeking an International Programmes Officer to join our International Funding department, providing key support in the delivery of activities within the portfolio of funding schemes.
The role
The British Academy’s international team promotes and supports international collaboration and mobility, develops and maintains links with sister academies, international organisations and other partners overseas, and leverages the expertise of Fellows and award-holders to further the Academy’s reach, impact and influence internationally.
The Academy’s international programmes are multi-year endeavours which entail a wide array of activities. This can range from providing research funding to talented individuals in the UK and overseas, to informing international policy and public debates, to using the Academy’s convening power to showcase the value of international and interdisciplinary collaborations. These activities are designed to address today’s global challenges and ensure that the UK maintains its place as a world-leader in the social sciences and humanities.
You will work in a team of 19 to ensure the efficient and effective delivery of the Academy’s programmes with a focus on a few specific programmes, which will be determined after appointment. Working closely with an International Programmes Manager and the wider International Funding Team, you will support the full lifecycle of our funding programmes from scheme set-up and application assessment to award monitoring and financial oversight. This is an excellent opportunity for someone who enjoys variety, stakeholder engagement, and contributing to meaningful research impact on a global scale.
You will bring excellent communication skills, a positive and flexible approach, and a genuine interest in supporting research internationally. You will ideally have previous experience in grant management, pre- or post-award management or experience in the academic or funding landscape. You will have strong attention to detail, work collaboratively, and be able to problem-solve while successfully prioritising and re-prioritising tasks. In return, you’ll join a supportive team working at the heart of the UK’s national academy for the humanities and social sciences, with opportunities to develop your skills and expertise.
If you are motivated to deliver high‑quality programmes, build strong professional relationships, and support the global research community, we would love to hear from you.
About the Academy
The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debates; and brings together scholars, government, business, and civil society to influence policy.
The Academy currently has five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a small Governance & Fellowship Team. We have increased staffing in the last 12 months and expect to continue to grow this year.
Working at the Academy
Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow. Find out more about the British Academy, including our Equality, Diversity, and Inclusion Statement.
Terms and conditions
The British Academy is based at 10-11, Carlton House Terrace, St James Park, London, SW1 – a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.
How to apply
We use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. Instead of using CVs, candidates are asked to answer questions that test skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the hiring panel.
To find out more and apply, please visit our website via the 'Apply' button.
Closing date: Midday on 30 April 2026.
Interviews for this role are currently scheduled for 14 May 2026, but this may be subject to change.
We welcome applications from people of all backgrounds, reflecting our commitment to a diverse and inclusive working environment, equal opportunity and addressing under-representation. We will make reasonable adjustments for disabled applicants and offer an interview to those meeting the minimum selection criteria.
We are looking for two resilient and dedicated people to join our Avon & Somerset team as Triage and Early Interventions Officers, working within the VS team as part of the Avon & Somerset Victim Service partnership.
The service provides support across the whole geography of Avon & Somerset. This role involves making initial contact with victims of crime and Anti-Social Behaviour and providing initial support in a dynamic and ever-changing environment. The role is full-time, working 5 days a week from our Bristol office.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression
About the Role:
You will provide high quality support to all victims and witnesses of crime and Anti-Social Behaviour, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also you will contribute to cover for the Helpline.
Key Responsibilities:
- Act as the first point of contact for service users referred in to the service, completing comprehensive impact and risks assessments using agreed processes and a tailoring the response to each individual's needs.
- Manage a caseload of service users who require more immediate and short term interventions, referring on those with more long term needs either internally or externally.
- Develop support plans where appropriate.
- Maintain accurate and confidential case management records and contribute to monitoring information for the service and provide accurate and timely performance information for internal and external use.
- Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
- Ensure that everyone is aware of their rights under the Victim's Code of Practice and the Witness Charter..
- Comply and keep up to date with all relevant legislation, policies and procedures, including data protection legislation, confidentiality.
- Work as part of a team to ensure that all outcomes and Key Performance Measures are met relevant to the local contract.
Ideally you will have:
- Experience of delivering a service and working directly with service users in a statutory, voluntary or community work setting
- Experience of working in an outcomes focused service
- Knowledge of the criminal justice system and the impact of crime
- Knowledge and understanding of Domestic Abuse processes and services
- Experience of engaging with vulnerable victims of crime who may have complex needs
You will need:
- Strong written & verbal communication skills.
- Good time management skills.
- Competent IT skills, able to use generic systems.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with external organisations.
- The ability to undertake impact & risk assessments.
- Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
In2STEM Programme Officer (Maternity Cover)
Job Description
Reports to: In2STEM Programme Manager
£28,000 per annum FTE
9 Month Fixed-Term Contract, Potential Extension to 12 Months
Start Date: Monday 1st June 2026
Interviews: 30th April & 1st May
We’re looking for an experienced Programme Officer to join our team on a maternity cover contract. This is an exciting opportunity to play a central role in the delivery of our In2STEM Programme during a busy and high impact period. You’ll benefit from a comprehensive handover, a supportive team environment, and the chance to make a real contribution from day one.
The Programme Officer will support the delivery of the In2STEM Programme including recruitment, planning, delivery, participant and volunteer management, and evaluation.
You will be responsible for recruitment, managing a caseload of students and volunteers (work experience hosts), and managing relationships with supporters and funders. You will also support the planning, delivery and evaluation of programme activities including training and inductions, placements, online workshops, competitions and celebration events.
In2scienceUK is a remote based organisation, that requires occasional travel across the UK for recruitment, events, internal & external meetings and staff co-working days.
Duties and responsibilities:
Programme Delivery
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Managing a caseload of students and volunteers (work experience hosts) from application stage to successful completion of the programme, including recruitment, matching, onboarding, troubleshooting throughout the programme and evaluation.
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Creating and developing engaging communication materials about the programme including video presentations, posters/flyers, case studies and website text, newsletters and images.
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Monitoring student and volunteer (work experience host) applications to ensure targets and milestones are met.
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Maintaining up to date records via the programme database and ensuring data protection.
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Managing relationships with existing donors and supporters and networking to develop new relationships with prospective donors and supporters.
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Organising online skills workshops and careers panels, recruiting and coordinating volunteer speakers and panellists.
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Planning and delivering in-person student inductions and celebration events.
Evaluation
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Evaluating programme activities, using student and volunteer evaluation data and staff insights.
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Supporting the creation and dissemination of case studies, working closely with the fundraising team to ensure funder requirements are met.
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Supporting team members to create evaluation and student data reports.
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The postholder will carry out any other duties that are within the scope, spirit and purpose of the job as requested by the line manager. All staff must undertake all mandatory training, checks and compliance as instructed by the organisation.
Person specification
Essential:
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Experience working with one or more of the following groups: young people, teachers or school administrators, volunteers, universities or STEM professionals/employers.
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Knowledge and understanding of the STEM sector, including higher education, apprenticeships and STEM careers.
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An understanding of the social and economic barriers that prevent some young people from accessing STEM careers and an ability to recognise the importance of diversity and inclusion in STEM.
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Experience developing and maintaining strong working relationships with internal and external stakeholders at various levels.
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Experience planning and delivering training, events and workshops.
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Excellent written and verbal communication skills, with strong presentation skills and an ability to adapt to a range of audiences.
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Flexible and adaptable, with an ability to pick up new tasks quickly, showing resilience when faced with challenges.
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Experience delivering programmes or projects for young people.
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Knowledge, understanding or experience of programme or project evaluation.
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Working collaboratively and supporting fostering a collegiate workplace environment.
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Upholds the values of our code of conduct and is respectful to all.
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Competent user of Google Suite, Word, Excel, Canva, Powerpoint, Gmail, and newsletter software.
Desirable:
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Prior knowledge or experience of GDPR and safeguarding.
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Experience of using task/project management software and databases.
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Experience in student or volunteer recruitment and caseload management.
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Knowledge or an understanding of safeguarding practices.
Benefits:
At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your career with your line manager to get you to the next level from day one.
Although we take our career development seriously we also value work-life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy.
You will have 28 days of annual leave per annum, plus bank holidays.
Commitment to Safeguarding:
In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment.
The following pre-employment checks will be undertaken as applicable:
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References
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DBS check and/or Overseas criminal records check where applicable
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Self-Disclosure
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Identity check
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Right to work in the UK
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Evidence of qualifications applicable to the role
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Confirmation of registration with applicable registered body where applicable
Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure.
Please submit your CV along with a Cover Letter (maximum two pages) outlining how your skills and experience align with the requirements of the role, as detailed in the Job Description.
Please note:
Applications submitted without a Cover Letter will not be considered.
Applicants must be available to attend an interview on either 30th April or 1st May.
The successful candidate must be available to commence the role on Monday 1st June.
In2scienceUK exists to unlock the potential of young people from low socioeconomic backgrounds and boost diversity and inclusion in the STEM sector.
This role is vital to the growth of our charity and represents an exciting opportunity for the right candidate to join our small but dynamic team.
You will work closely with the Director of Fundraising and Events Manager on events, corporate, trusts and foundations, community, and individual fundraising efforts.
This is a fantastic opportunity to gain valuable experience in a fast-paced fundraising environment.
The successful candidate will be motivated to improve life for autistic people - joining a team that is passionate about delivering impact. They will be a strong advocate for ensuring that all opinions are heard and respected and will have the ability to communicate with people of all backgrounds and with different communication styles and support needs.
Main duties and responsibilities
As Fundraising Officer, you will:
- Develop and maintain positive relationships internally with colleagues and externally with stakeholders, donors, and funders.
- Create marketing materials, including content for social media and our website.
- Work with the Director of Fundraising and Events Manager, to deliver a series of high-quality, high-profile fundraising events, including assisting with logistics and supporter engagement.
- Take initiative to explore new areas of fundraising and contribute to innovation.
- Own and manage delegated tasks or parts of projects, ensuring successful and timely delivery of work.
- Provide administrative support to the fundraising team, including sending fundraising packs, processing donations and fulfilling orders from our e-shop.
- Respond to supporter queries via phone, email, and web with professionalism and empathy.
- Maintain accurate supporter data in the CRM (Customer Relationship Management) system.
- Create quarterly Gift Aid claims reports via the CRM system and liaise with the finance team to ensure timely submission to HMRC.
- Prepare thank-you letters, certificates, and merchandise to support fundraisers and events.
- Manage incoming post for fundraising and donors, process Gift Aid declarations, and maintain stock levels for shop and event materials.
- Produce monthly reports on income, donor activity, and progress against target.
Person specification (who are we looking for?)
Essential
Qualifications
- While there are no specific essential qualifications, the successful candidate will need to demonstrate a good standard of numeracy and literacy and proficiency in MS Office Suite.
Experience
- Knowledge of and/or personal interest in autism and current issues relating to autism and community preferences.
- At least one year’s experience in a similar role within a charity or nonprofit organisation.
- Experience in using CRM (Customer Relationship Management) systems.
- Track record of managing multiple tasks autonomously and meeting deadlines.
- Experience in building strong relationships, managing expectations and engaging confidently with a range of stakeholders.
Skills
- Organisational and administrative skills, including the ability to manage your own time and multiple priorities to achieve high-quality outcomes.
- Ability to maintain systems for data management and keep accurate records of fundraising activities and donor interactions.
- Confident communicator, able to explain ideas clearly in writing and in conversation.
- A reliable team player who can prioritise work effectively and manage tasks under pressure.
- Good numeracy skills and the ability to work on simple budgets.
- High level of accuracy and attention to detail.
- Ability to contribute to team discussions and work collaboratively with colleagues.
- Demonstrate an awareness of, and commitment to, inclusion, equality, and diversity.
- A good working knowledge of MS Office 365 and ability and willingness to learn new IT systems (with support/training where needed).
Desirable (please still apply even if you do not have these)
Experience
- Knowledge of data protection and General Data Protection Regulation (GDPR) compliance for handling donor information.
- Experience of process mapping and CRM migration projects.
- Experience of digital content creation and donor engagement.
- Experience of remote and/or hybrid working.
Skills
- Able to apply basic marketing skills across different channels, such as emails, social media posts, or printed materials.
- A proactive learner with a passion for exploring new areas of fundraising and developing professionally.
We are aware that the skills required for this role may be interpreted differently by different people. Our selection process will focus on the desired outcomes, and we are open to different ways of achieving them.
At Autism Action, our work focuses on making life better for autistic people by identifying and driving the big changes needed across society.
The client requests no contact from agencies or media sales.
Finance and Operations Director
Location: Brighton, UK
Contract Type: Permanent
Salary: £57k - £60k. The role also includes the potential for an additional payment of up to £5,000, linked to the achievement of agreed financial performance indicators (e.g. reserve levels).
· Lead finance and operations for an international charity transforming lives through clean energy access across Africa and Asia
· Shape organisational strategy, governance and financial systems whilst managing a global finance function across multiple countries
· Join a values-driven organisation with 15+ years' experience reaching over 240,000 people to date
A Brighton based International NGO is seeking an experienced Finance and Operations Director to lead its finance, compliance and operational functions. This is a strategic leadership role with real impact, supporting an international charity on a mission to enable people living in poverty to access clean energy, empowering them to develop sustainable and resilient livelihoods, and mitigating the impact of climate change.
The organisation has around 10 staff in the UK, with further teams across Kenya & Nepal where the key programmes are based.
Position Overview
You will lead the organisation’s global finance and operations team, ensuring robust financial governance, strategic planning and compliance across the organisation. You will directly report to the CEO as well as provide reports to the Finance and Audit committee of the board. You will manage financial systems and processes, oversee programme budgets, and lead on IT, facilities and health and safety matters. The role will also act as Company Secretary. The position is offered on a full-time permanent basis – with hybrid working available, ideally with a minimum of 2 days per week onsite in Brighton.
Responsibilities
· Lead strategic planning, governance and financial reporting to the Board
· Prepare quarterly rolling forecasts and monthly financial reporting across all regions
· Prepare year-end statutory accounts and lead audit processes
· Oversee payment processing and maintain accurate financial transaction records
· Quality-assure project budgets and undertake financial due diligence on partners
· Lead development and implementation of IT, procurement and health and safety policies and processes
· Manage outsourced IT providers and HR systems
· As Company Secretary, ensure regulatory compliance
· Provide line management to the Finance and Operations Team (1 direct report in the UK, 2 dotted line reports overseas)
Requirements
Essential qualifications and experience:
· Full UK recognised accounting qualification (ACA, ACCA or CIMA)
· Strategic financial leadership experience including organisational budgeting and reporting
· Strong knowledge of charity governance and charity accounting (SORP)
· Experience preparing financial year-end accounts and audit information
· International programme finance experience including project budgeting and global financial transfers
· Experience building effective relationships with staff, stakeholders and trustees
· Some experience overseeing IT requirements, cybersecurity and digital software selection
Essential skills:
· Confident, collaborative leader with strategic thinking ability
· Strong financial analysis and reporting capabilities
· Excellent written and verbal communication skills
· IT oversight and digital software implementation experience
· The post-holder must possess sensitivity to ethnicity, and gender and will, at all times, adhere to the organisation’s Safeguarding Policy and Code of Conduct.
Desirable:
· Working knowledge of QuickBooks
Benefits include:
· Permanent role offering the opportunity to make lasting impact
· Competitive salary with potential for up to £5,000 additional payment
- 6% employer pension contribution
- 2x Salary Life Assurance
- 30 days annual leave plus UK bank holidays
· Work for an organisation with strong values, collaborative culture and commitment to tackling climate change
Please note the organisation is unable to sponsor employment visas, so applicants must have the full right to work in the UK without restriction.
How to Apply
If you're an experienced Finance and Operations leader with charity accounting expertise and strategic vision, please send your CV to Jamie Reynolds at Marble Mayne Recruitment or reply to this advert.
We are committed to building a diverse and inclusive team and particularly encourage applications from individuals from underrepresented groups.
Key dates
Closing date: Friday 8th May at 5pm
Interviews: 1st stage interviews to take place week commencing 18th May, with a second stage to follow.
Tender is a nationwide charity harnessing the power of drama and the arts to educate children, young people and adults about healthy relationships. Our innovative, interactive approach empowers children, young people and adults with the skills and knowledge to recognise unhealthy relationships, nurture healthy ones, and seek support if they need help.
The Finance & Operations Officer plays a central role in ensuring the smooth financial and operational running of Tender, supporting the organisation’s ability to deliver its mission effectively. The role spans core finance functions—including payroll, payments, reconciliations, budgeting support and financial reporting—ensuring that Tender maintains robust financial controls and compliance across all statutory and regulatory requirements. It also involves close collaboration with suppliers, funders, auditors and internal teams to support the Finance Director in producing financial plans, forecasts, annual accounts and audit preparation.
Alongside finance, the post holder is responsible for managing key operational areas including HR administration, ICT coordination, office management, and internal communication processes. This includes overseeing recruitment and onboarding processes, maintaining HR policies and procedures, ensuring effective cross-team collaboration, managing external service providers, and maintaining an efficient administrative and operational environment. The role requires someone who can work autonomously, use sound judgement, implement effective processes, and ensure alignment of systems across the organisation.
A successful Finance & Operations Officer will also contribute to organisational development by ensuring that policies, procedures and workflows are up to date, compliant and reflect best practice. With responsibilities that touch every part of the charity, the post holder acts as a vital hub for coordination, problem‑solving and continuous improvement, helping Tender maintain a high‑functioning, values‑driven working environment.
To be successful in this role, in the first 6 months you will have:
- Established reliable financial processes by ensuring accurate and timely payroll, payment cycles, reconciliations and financial reporting, maintaining full compliance with Tender’s financial controls and statutory requirements.
- Strengthened core operational systems by updating and consolidating HR, ICT, office management and policy frameworks, ensuring staff understand and follow consistent organisational processes.
- Improved cross‑team coordination by streamlining internal communications and embedding efficient administrative workflows, enabling smoother collaboration across finance, HR and operational functions.
Please refer to the full job description and person specification in the full recruitment pack for further details.
The client requests no contact from agencies or media sales.
Citizens Advice Surrey Heath (CA-SH) is an independent local charity and a company limited by guarantee.
We provide free, confidential, impartial, and independent advice and information for the benefit of the local community, to exercise a responsible influence on the development of social policies and to ensure individuals do not suffer through lack of knowledge or an inability to express their needs effectively.
The Role
Reporting to the Chair of the Trustee Board, the Chief Officer
● Is responsible to the Trustee Board for the management and leadership of Citizens Advice Surrey Heath.
● Represents Citizens Advice Surrey Heath to funders, partners and stakeholders.
● Ensures the delivery of a high quality, impartial and confidential service, utilising both paid staff and volunteers.
● Is responsible for the continuing funding, planning and financial management of the service.
● Represents the organisation in Surrey Heath and contributes to the overall provision of strategic advice services in the borough.
In particular, the priorities for the Chief Officer in 2026 will be to
● Manage CA-SH’s external relationships, with our funders and the Surrey Heath community generally, to ensure satisfaction with the delivery of current projects.
● Build on the current income base, in terms of increased existing project budgets, new projects, and diversifying the income base.
● Explore opportunities to potentially integrate with other local Citizens Advice in Surrey to ensure long-term sustainability and strengthen our impact, in line with the new Unitary Authority structure.
The role requires working closely with the Operations Manager, who will be responsible for staff, volunteers, and, generally, the internal CA-SH operation.
Person specification
Essential
1. Understanding of the voluntary sector and, in particular, knowledge of the strategic and policy environment in which the advice sector, and particularly Citizens Advice operates.
2. Proven ability to devise and implement strategic development and resource plans, particularly in the area of service development, staff development and the management of change.
3. Demonstrable track record of successful income generation and diversification, through promoting services, fundraising, and other activities.
4. Proven track record of devising funded projects, setting them up for delivery and delivering them against agreed targets.
5. Proven ability to lead, motivate and contribute to a team.
6. Demonstrable track record of financial management and budgetary control.
7. Effective communication and presentation skills in person and in writing, to include researching and interpreting complex information and producing clear verbal and written reports, both internally and externally.
8. Proven ability to earn and maintain the trust of stakeholders.
9. Track record in project management.
Desirable
1. Understanding of, and commitment to, Citizens Advice aims, principles and policies.
2. Broad understanding of the operation of local and national government, and the administration of public and legal services, including an understanding of commissioning.
3. Demonstrable ability in people management, particularly in the voluntary sector.
4. Ability to create a positive working environment in which equity and diversity are well managed, and staff are empowered and motivated to do their best.
5. Ability to communicate and work well with a governing body.
6. Track record of managing ICT in a working environment, including ICT business planning, managing information and supplier relations.
Staff Benefits
● 6% Employer Pension Contribution
● A company that is committed to its employees, valuing their knowledge, creativity, and flexibility
● Flexible, hybrid working
● Free parking
● Ongoing personal training and development
● The chance to work with amazing people and a nationally recognised charity.




