The postholder will be responsible for the delivery of high-quality advice and coaching services to support participants to secure and/or progress in employment and for developing relationships with local partners to enable participants to access employment, training and volunteering opportunities.

• Hours: Part-time, 22.5 hours per week
• Contract: Fixed-term until August 2021
• Pay band: £25,052
• Annual leave: 30 days per year (pro-rata)
• Deadline to apply: 20 January 2021

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Bermondsey and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Generalist Advice Worker/Advice Session Supervisor (or Trainee position)

Salary scale SO1 - £31,455 to £33,290 per annum
Full-time

Permanent Position

Post funded by Southwark Council. 

The post is suitable for an experienced Advice Session Supervisor (ASS) or as a development opportunity for a Certificated Generalist Advisor to train to become an ASS within six months of starting in post. If applying without existing experience of supervising volunteers and of undertaking the role of Advice Session Supervisor the starting salary will be Scale 6 - £29,194 whilst undertaking training.

The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.

The role includes:

• Providing advice to the public and undertaking casework on social welfare law issues
• Supervising advice and gateway assessment sessions
• Supporting and supervising volunteers

To be successful you will need:

• Have achieved the Generalist Advisor Certificate and have experience of Generalist Advice Casework
• Either experience of supervising volunteers and undertaking the role of Advice Session Supervisor or be able to demonstrate the ability to undertake this role with training provided within 6 months of starting
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Monday 1st February 2021

Interviews Wednesday 3rd & Thursday 4th February 2021

For further information and an application pack please visit our website.

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

The National Deaf Children’s Society is the leading charity dedicated to creating a world without barriers for deaf children and young people.

Advice and Guidance Welfare Benefits Manager

London, Birmingham, Glasgow or Belfast office or home based

£33,134 - £39,218 per annum 

(Glasgow, Birmingham or Belfast office or home based)

£36,517 - £43,279 per annum 

(London office)

35 hours per week

Permanent

We are looking for an exceptional self-starter for this new Welfare Benefits Manager role. 

The post-holder will join our thriving Advice and Guidance department which comprises of Helpline, Advice and Guidance Officers and an Education Appeals team. The teams’ provide information, advice and guidance for deaf children, young people, families, carers and professionals, taking a child centred approach, on a range of subjects including education, communication, social care, discrimination, independence and welfare benefits.

The successful candidate will be responsible for leading the implementation of the department’s ambitions in meeting National Deaf Children’s Society’s strategy, specifically in relation to Welfare benefits.  They will lead the development and delivery of specialist Welfare benefits services and ensure that accessible, good quality welfare benefits related information, advice and guidance is available to our beneficiaries through a variety of channels, largely digital.

The role will include planning and delivering targeted welfare benefits advice and guidance sessions to different audiences using a variety of channels and line manage the Advice and Guidance Appeals Specialist (Benefits), fixed term contract, and oversee their case load.

You will have significant experience of delivering complex advice and guidance in Welfare benefits, to families and young people within the third or public sector, or equivalent (including digitally). You will have excellent in-depth knowledge and understanding of the policy and political context in which services, specifically welfare benefits, operate across the UK. 

You will also have excellent communication and influencing skills, experience of managing partnerships and in designing and delivering accessible training to different audiences, using a range of formats. 

The successful candidate will receive a full induction and training, including deaf awareness and British Sign Language (BSL) along with continuous learning and development opportunities.

To apply for this role you will have to complete an online application and specify how you meet the person specification criteria, as outlined in the job description. To do this, we suggest that you download the job description from our website prior to starting your application.

Currently, the application process works best on desktop / laptop devices. 

The closing date for applications is on Monday, 1 February 2021 at 23:59.

We expect interviews to be held remotely on Thursday 11 February 2021. 

A disclosure check will be sought in relation to the successful applicant for this post. This will be shared with Human Resources and may also be shared with the Safeguarding Manager and the relevant management team. All applicants must also complete a self-disclosure form. 

We strive to provide an accessible recruitment process. If a disability or long term condition makes it difficult for you to complete our application form, please contact us to discuss alternative formats. If you require reasonable adjustments for taking part in the interview, please indicate this in response to the corresponding question in the application form. 

Additional information about the support we offer is on our jobs page. 

We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification.

The National Deaf Children’s Society is committed to safeguarding the welfare of children and young adults and expects staff and volunteers to share that commitment. 

We are also committed to promoting work-life balance amongst our staff.

Location: LB Camden but the post is pan-London
Salary: £26,000 - £29,000 per annum pro rata .6 FTE
Hours: 22.5 per week
Contract: Fixed Term until March 31st 2022
Vacancy Reference: SWA3032

Closing Date: Monday, February 1st 2021 by 12noon
Interview Date: Monday, February 8th 2021

Solace Women’s Aid is an innovative, exciting, grassroots charity working across London. Our purpose is to bring an end to the harm done through domestic and sexual violence to all survivors, and in particular women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

About the Service
The Link Worker post sits with the staff team at Frances House, our specialist refuge for women affected by VAWG and multiple disadvantage.
The service works with women living in the community who need support.

About the Role
The role provides trauma-informed, solution-focused support to service users, tailored to meet individual needs and aspirations. The approach we use is assertive outreach.

About You
The ideal candidate will have experience of working intensively with service users and be adept at risk and needs assessment and support planning.
You will be able to demonstrate knowledge of the intersection between domestic abuse and multiple disadvantage, a developed understanding of how this can make it difficult for women to engage with support, and an ability to reflect on your own practice.

Solace Women’s Aid values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.

We are currently recruiting for a dynamic and passionate individual to join us as a Deputy Manager to join our forensic mental health step-down services based in Croydon, Greater London, in driving continuous improvement and supporting people experiencing severe mental health issues and complex needs towards positive, sustainable recovery.

Working alongside the Service Manager, you will help deliver the highest standards of service quality, performance, and improvements across their service through excellent leadership and embodiment of the values of the organisation. This role will be busy and varied, you’ll be responsible for ensuring the skills within the team are deployed effectively, ensuring all staff have appropriate training and development plans in place, supporting with staff appraisals and supervisions and implementing the organisations' policies and procedures all while ensuring the highest level of care is delivered to service users.

The successful candidate will be an enthusiastic and self-motivated individual who is passionate about promoting positive outcomes and independence for the people we support. Along with sound knowledge and practical application of key legislations including Mental Health Act; Health and Social Care Act and others, you will have the ability to work flexibly and respond to the changing needs of our service users within an environment that is empathetic but firm in their approach to supporting both our staff members and those we support.

The Social Interest Group (SIG) is a leading UK based charity, providing bespoke person centred social and health care solutions. Utilising strength-based models of working, we specialise in rehabilitation and supporting people who have complex needs, empowering them to achieve their full potential. We deliver social and health care services through our subsidiary charities SIG Penrose, SIG Equinox and SIG Investments.

Experience Required:

• NVQ / Diploma Level 4 in Health & Social Care / Mental Health or professional equivalent
• Direct experience of service delivery within a mental health environment or similar services
• Team management experience with the ability to work under challenging circumstances
• A good understanding of the needs of vulnerable households, both families and single individuals
• Proven ability to provide clear leadership and management to a team
• Experience of housing management including voids and evictions
• Knowledge and practical application of key legislation – mental health, criminal justice, social care and housing etc
• Ability to influence and form strong relationships with commissioning bodies and professional agencies

Benefits of working with us:

• Excellent core and on-going training aligned with personal development plan
• 25 days holiday increasing to 26 days after 2 years and increasing 1 day per year up to 30 days annual leave
• Access to employee assistance programme
• Medi-cash which includes the following:
• Discount gym membership
• Routine eye tests, glasses and contact lenses
• Dental treatment via NHS or Private
• Physiotherapy, Head Massage and a range of other therapies
• Life Assurance

Women and Girls Network (WGN) is looking for a highly motivated and experienced Independent Sexual Violence Advocate (ISVA) to join our West London Rape Crisis Service’s team of ISVAs. The ISVA will provide high quality specialist support to women who have experienced recent or non-recent sexual violence and are, or may, engage with the Criminal Justice System.

The ISVA service aims to provide trauma-informed, intersectional, woman-centred, rights and strengths based advocacy, that supports women on their unique recovery journey. The service is also passionate about campaigning and being a part of institutional change and reform of the criminal justice process for survivors of sexual violence in England and Wales.

The ideal post holder will be experienced in working within a multi-agency framework to provide direct and dedicated advocacy support to women. If you have the proven ability of supporting women to access the advocacy, support and services they need, and are passionate about supporting survivors of sexual violence and abuse, then we would like to hear from you. 

We provide clinical supervision, access to an on-going CPD programme and the opportunity to work in a leading multi-cultural feminist organisation. 

WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme. 

Please visit our website to download an application pack and for further information on applying.

Application deadline: 10am on Tuesday 9th February 2021 
Interviews will be held (via Zoom): Thursday 18th February 2021

Please note: Applicants who have not received a response to their application within 2 weeks of the closing date should assume their application has not been successful on this occasion. 

This post is subject to satisfactory references and DBS check.

WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1

Advocacy in Greenwich provides a range of high quality advocacy services to people with a learning disability in the Royal Borough of Greenwich.

We are looking to recruit a Sessional Advocate to offer one to one advocacy to adults with a learning disability. This will include parents with a learning disability during Child Protection and Care Proceedings.

You will need to be able to be flexible with your working hours across the week.

Good communication skills, an understanding of advocacy principles and how to put them into practice and a commitment to safeguarding people required.

We have recently been awadred the Advocacy Quality Performance Mark for the third time.

The Middle East and North Africa (MENA) Caseworker-Investigator is responsible for death penalty casework, investigation, and administration support to Reprieve clients and support to partner organisations and lawyers in the MENA region.

ABOUT THE TEAM: the Reprieve MENA team’s work is diverse and constantly evolving to shape, respond to and anticipate changes in the domestic and regional death penalty landscape. Our strategy in any given jurisdiction is developed in collaboration with – and informed by – our partners and fellows. Direct casework and investigation on strategic cases is core to our work in all regions, and includes legal, political and advocacy strategies as appropriate.

We look in particular to find and develop cases and narratives which have the potential to change the landscape and benefit as many individuals or classes of individuals as possible. We also undertake and assist with longer term thematic projects and engage with regional and international mechanisms and organs where it is strategic to do so.

ABOUT YOU: you are a positive and creative person with a can-do attitude, a proven ability to multitask and work under pressure and to tight deadlines, a willingness to muck in on all tasks big and small, creativity and a passion for Reprieve’s work. You will be someone whom clients, family members, colleagues and partner organisations feel confident to approach for professional casework support and more. Even if you don’t always know the answer, you will be capable of proactively obtaining it from the Head of the Middle East and North Africa Projects or the Directors.

For more information on the role, including how to apply, please visit our website: https://bit.ly/2WCekCy. 

To apply please follow the steps in "How to Apply" above.

Hammersmith, Fulham, Ealing & Hounslow Mind provides mental health services in the boroughs. We are looking for an enthusiastic, passionate and hardworking individual to joining our Adult Services Team.

The Role

An opportunity has arisen within with the Ealing Advice Service (EAS) to provide advice, information, and guidance to adults living with a mental health problem.

We’re looking for an experienced Mental Health Advice Caseworker to provide advice and guidance to adults living with mental health problems in the borough of Ealing on practical issues such as welfare benefits, housing, financial issues (including debt), and employment, as well as supporting clients in accessing numerous community services.

The successful candidate will support colleagues on the Ealing Advice Service (EAS) team with enquiries relating to mental health. The Ealing Advice Service (EAS) is a consortium of charity sector organisations, working in partnership to provide advice and guidance to a range of clients with various support needs.

The Mental Health Advice Caseworker will be working from home during the pandemic. However once the pandemic is over, the candidate will be based at the HFEH Mind office in Ealing for approximately three days per week. For the remainder of their time, they will be based across the borough of Ealing at different sites within the community. 

You should have excellent negotiation skills, as well as knowledge of the local area and its population (or a willingness to learn). You must be able to empathise with service users, whilst giving impartial advice in a non-judgmental way. You must be able to demonstrate your effectiveness as an adviser and be comfortable dealing with complex cases with minimum supervision. As the role is focused on providing advice to clients with mental health needs, you should be confident, patient and able to deliver supportive advice in a manner that is easily understood. 

This is a rare opportunity to join a growing and lively charity, where your ideas and contributions will be highly valued and your professional development supported. It is an extremely exciting time to join an organisation with big ambitions to further support those living with mental health problems in West London.
 

This is a fixed term contract for 35 hours per week until 31st March 2023(contract renewal dependent on performance and funding).

Post is subject to an enhanced DBS check

Please apply by sending your completed application form. 

Location: Tower Hamlets
Salary: Qualified applicants (with an accredited VAWG /domestic abuse qualification) dependent on experience: £26,000-£29,000 per annum. 
Unqualified applicants, dependent on experience: £26,000- £29,000 per annum
Hours: 37.5 (full-time)
Contract: Fixed Term Contract until December 2022
Vacancy Reference: SWA3029

Closing Date: 21st January 2021
Interview Date: 27th January 2021
Solace is an innovative, exciting, grassroots charity working across London. Our purpose is to bring to end the harm done through domestic and sexual violence to all survivors, and in particular women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

About the Service
Tower Hamlets Solace Advocacy and Support Service (SASS) provides advocacy and support to survivors of DVA with the aim to reduce risk and harm.  Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

About the Role
We are looking for an experienced IDVA to join our dynamic team in Tower Hamlets, working with people who have experienced domestic violence and abuse. You will be working as part of a multidisciplinary team, collaborating with external agencies in particular DWP.

As the DWP IDVA you are responsible for carrying out risk and needs assessments, safety planning and providing support and intervention to victim/survivors of domestic violence identified at Poplar jobcentre. In addition to this you will build relationships with, and provide advice, guidance and training to DWP staff. 

About You

You will need a passion for working with victim/survivors and a thorough understanding of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support and strong casework management skills.
You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in an IDVA or similar position with this or a similar client group.

In return, we offer great employee benefits including three per cent employer pension contribution, generous holiday entitlement and a focus on learning and development.

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham, Walworth and Bermondsey and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Generalist Advice Caseworker

NJC Scale 6 - £29,194 to £30,754 per annum pro rata

Part-time or full-time (minimum 21 hours per week)

Fixed Term to 31 March 2022

We are looking for an experienced Generalist Advice Caseworker to deliver a high quality advice service. You will be required to work across our three offices in Southwark according to operational needs. The role includes providing advice to the public and undertaking casework on social welfare law issues.

To be successful you will need to have:

• Six months recent experience of providing Generalist Advice to the public
• An understanding of the advice needs and issues of the local community in a diverse, inner city area
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

For further information and an application pack please visit our website.

Closing date: 9.00 am Monday 1st February 2021

Interviews Wednesday 3rd & Thursday 4th February 2021

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Funded by London Borough of Southwark.