Refugee support jobs in Birmingham
Post: Support and Integration Officer
Department: Support and Integration Team
Reports to: Support and Integration Team Leader
Contract: Permanent
Salary: £26 521 per annum
Hours: 37.5 hours a week
Working days: Monday to Friday 9:00 – 5:00
Location: Third Floor, Derwent House,42-46 Waterloo Rd, Wolverhampton, WV1 4XB
About ACH
Our vision is to empower refugees and migrants who reside in the UK to lead self-sufficient and ambitious lives. ACH is a social enterprise comprised of a diverse group of strategists and researchers led by lived experience. We provide tailored integration services that not only help individuals but also disrupt the systems that have entrenched inequalities in our society. We have a track record of delivering effective support services that give refugees and migrants the tools they need to succeed. In 2021 alone, we have helped 1000+ people to achieve their personal goals and lead fulfilling lives in their new country. By working with us at ACH, you will be supporting refugees and migrants to build a better, brighter future.
Purpose of job
The Support and Integration Officer are responsible for providing excellent standards of support, as well as quality information advice and guidance, to enable the resettlement and successful integration of refugees. This role is one of the main pillars of the service that ACH provides.
Key Responsibilities
Completing an initial Pre-Tenancy Assessment for each person referred to the service as well as developing a personalised plan of support for them ensuring that it is reviewed regularly
Giving advice and support on a range of issues including housing, finance, education, employment, health and immigration, as required.
Supporting people with budgeting / registering with care providers / creating social networks / advocacy/ volunteering / training / employment opportunities etc.
Making internal and external referrals to other services e.g. ACH / Careers and Enterprise or other relevant external agencies and referral partners as appropriate
Organising and attending group trips to local places of interest for our tenants
Developing links with external organisations or agencies to promote the needs of refugees and create opportunities for partnership working.
Effectively managing a designated caseload of tenants, as well as keeping accurate records and maintaining case files to a high standard.
Fully participating in team meeting, staff meetings, training sessions, supervision and any other relevant forum or communication processes.
Organising house meetings and visiting our tenants both at their properties and in the community
Making use of CRM Salesforce reports to improve case management
The client requests no contact from agencies or media sales.
Amala’s mission is to use the power of education to transform the lives of young refugees, their communities, and the world. We deliver innovative learning programmes for displaced youth globally, including the world’s first internationally accredited secondary education programme for out-of-school refugee and crisis-affected young people, as well as Changemaker Courses in Peace-building, Ethical Leadership, and Social Entrepreneurship.
We’re seeking a strategic and driven Trusts & Foundations Manager to grow our global trust, foundation, and institutional fundraising portfolio. In this role, you’ll build and steward high-value donor relationships, secure six- and seven-figure grants, and work closely with our Education Programmes and MEL teams to craft compelling proposals and demonstrate impact.
Key responsibilities include:
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Cultivating and stewarding high-value partnerships with trusts, foundations, and institutional donors
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Securing six- and seven-figure grants that support Amala’s global programmes
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Developing compelling proposals, concept notes, and donor briefings aligned with funder priorities
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Managing reporting cycles and producing timely, high-quality submissions
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Collaborating with Education Programmes and MEL colleagues to align proposals with evidence and impact data
If you share our commitment to transforming education for displaced young people, we’d love to hear from you.
Learn more and apply: For detailed information on this role, including the full list of responsibilities, experience, and application instructions, please refer to the job description.
Closing date: Wednesday 7 January 2026, 12:00 GMT
The client requests no contact from agencies or media sales.
We are looking for a dynamic, values-led, strategic leader to drive our mission for migration justice and social work solidarity. The role entails oversight of the operations and strategy of the organisation, responsibility for financial management and fundraising, maintaining the health of the organisation and embedding anti-racist and anti-opressive values into every aspect of the organisation.
The client requests no contact from agencies or media sales.
Support communities fighting for justice to build power and win campaigns. Deliver training, develop leaders, and grow as an organiser.
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About us
Since 2019, we've supported over 150 collectives and organisations across the UK and Ireland to make change in their local areas. This includes building the power of people with disabilities, migrants and refugees, young people, carers, working class communities, LGBTQ+ collectives and those living in poverty.
Our work consists of training, coaching, hands-on organising and supporting communities to navigate difference and change.
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About the role
The Community Organiser at Act Build Change plays a vital role in building the power of people experiencing systemic injustice by delivering relational, engaging, and accessible organising training and support.
This is a development role for an emerging organiser eager to deepen their skills and experience in community organising with regular coaching and supervision from senior staff. You will work alongside communities and partners to develop leadership, win campaigns, and grow our membership base.
This is a hands-on role for someone passionate about social justice, with strong communication skills and experience in community organising.
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Key responsibilities
Training
- Deliver community organising training both online and in-person across a variety of projects.
- Support the facilitation of cohort-based training programmes.
- Shadow and coach emerging organisers and leaders under the guidance of a Lead Organiser.
- Contribute to the development and review of training content and tools.
Organising
- Build and sustain meaningful relationships with grassroots leaders, communities, and members.
- Support the delivery of our campaigns and community events.
- Contribute to the design of engaging content for our membership and wider community.
- Help identify new leaders and grow our network through outreach and partnerships.
- Learn to raise at least £20,000 through partner projects, funding bids, and membership dues to ensure financial sustainability.
Community
- Connect with and support members, ensuring they are informed about upcoming events and learning opportunities.
- Contribute to the planning and delivery of community events that reflect the values and mission of Act Build Change.
- Represent Act Build Change to the highest standard in relevant networks, events, and forums.
Organisational culture
- Collaborate with the wider team to develop internal systems, share learning, and document progress.
- Contribute ideas to improve the effectiveness of our training and organising practice.
- Support our core values of relationships, accountability, accessibility, care and action in daily interactions.
- Take part in internal reflection, evaluation, and learning sessions to continually improve our work.
- Carry out other duties as required in line with the organisation's mission and goals.
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What we're looking for
Essential experience and skills
- Experience in community organising, campaigning, or grassroots leadership.
- Demonstrable experience delivering workshops, training, or education sessions (online and/or in-person).
- Confident communicator, both orally and in writing, with excellent relationship-building skills.
- Understanding of social justice movements, power building, and community-led change.
- Ability to work collaboratively across a small team and adapt to changing priorities.
- Commitment to equity, accessibility, and anti-oppression in practice.
- Proficient with digital tools and basic use of social media.
Desirable experience and skills
- Knowledge of trauma-informed and collective care practices.
- Ability to design or co-create accessible learning materials.
- Experience supporting grassroots fundraising efforts.
- Experience of living and working outside of London.
Personal qualities
- You have a genuine belief in our mission and the power of community organising to create change with those experiencing systemic injustice.
- You're proactive and solution-focused, with the ability to adapt and learn in a developing role.
- You're reliable and accountable, following through on commitments and contributing to a culture of shared responsibility.
- You're socially and politically aware, applying an intersectional approach to your work and able to work respectfully with people who experience systemic injustice.
- You're willing to work flexible hours when necessary, including some evenings and weekends, with occasional overnight stays across the UK (any travel time and/or overtime worked is recuperated through TOIL).
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What we offer
Salary and benefits
- £30,000-38,000 salary, depending on experience.
- Permanent contract with option for 4-5 days per week (salary and benefits will be pro-rated).
- Over 30 days of leave, including 25 days of annual leave, one day off for your birthday, one week off in August for learning and rest, plus Christmas close.
- Pension scheme and enhanced parental leave and sick pay.
Working arrangements
- Fully remote working (must be within 4 hours of central London).
- Access to office space in London when needed.
- Co-working space expenses available for those based outside London.
- Occasional travel to London may be required (up to twice a month), with expenses covered.
- Team away days around the UK (up to four times a year), with expenses covered.
- Full equipment and tech support provided.
Growth and impact
- Direct contribution to building people's power and making positive social change.
- Collaborative, mission-driven work environment with impact across the UK.
- Professional development opportunities including training and events (assessed on an individual basis).
- Clear growth pathway in an expanding team.
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How to apply
Please submit your application using the application form. Note:
- This role is for UK-based candidates who have the right to work in the UK.
- Applicants that do not follow these instructions may not be considered.
- Due to the volume of applications we may not be able to respond to everyone.
What to submit
- Your CV (PDF, max. two pages).
- A cover letter answering the following questions (PDF, max. 500 words per question):
- What excites you most about this role?
- Why does community organising matter to you?
- When have you worked with others to create change in a community, and what did you learn?
Next steps
- Submit your application by Fri 23 Jan 2026 at 23:59.
- First round interviews will begin the week of Mon 9 Feb 2026.
- The role will start from Apr 2026.
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We are a neurodiverse and intersectional team. We’re committed to providing equal opportunities for everyone of all backgrounds. If there is anything you need us to do to support you in the application process please let us know as soon as possible.
Training the next generation of community organisers to act collectively, build power and change the world.
The client requests no contact from agencies or media sales.