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Top job
Coram Voice, Remote
£25.25 per hour
Independent Investigating Officers (IOs) for Stage 2 Complaints (This role sits within our Independent Person for Complaints (IPC) service)
Posted today
Top job
Alzheimer's Research UK, CB21, Cambridge (Hybrid)
Circa £53,000 per year
A crucial role in the strategy, planning, delivery and development of all third-party and Own place in Event activity across the charity.
Posted 2 days ago
Top job
Alzheimer's Research UK, CB21, Cambridge (Hybrid)
Circa £24,000 per year
handling supporter enquiries, processing donations, and thanking supporters to ensure an excellent standard of customer care
Posted today
Closing in 3 days
Mission Aviation Fellowship UK, Bedford (Hybrid)
£65,000 - £70,000 per year
We’re seeking a strategic values-driven leader who thrives on building relationships that leads to lasting transformative impact worldwide.
Posted 1 week ago
IntoUniversity, Multiple Locations (On-site)
£41,000 per annum (plus £2,700 London contribution for London based candidates). Pro rata for part-time candidate.
Posted 6 days ago
Closing tomorrow
Barnabas Aid, Swindon (On-site)
£30,000 - £40,000 per year
The Philanthropy Manager will engage with supporters, making donations or leaving a legacy for future generations of Christians in need.
Posted 2 weeks ago
Closing in 4 days
Global Canopy, Oxford, Oxfordshire (Hybrid)
£55,000 - £65,000 per year
Posted 2 weeks ago
Closing in 7 days
Tom's Trust, Remote
£35,000 - £38,000 per year pro-rated depending on experience
Posted 1 week ago Apply Now
Galop, Central London (Hybrid)
£28,876.12 per year including London Weighting.
Posted 1 week ago
The National Lottery Community Fund, Multiple Locations (Hybrid)
£25,282 - £28,252 per year
Posted 1 week ago
Page 3 of 5
Remote
£25.25 per hour
Part-time (Variable, according to demand for services/caseload and role in investigation)
Temporary (Associate Agreement)
Job description

Job Title: Experienced Associate Independent Investigating Officers (IOs) for Stage 2 Complaints (This role sits within our Independent Person for Complaints (IPC) service)

Contract: Associate

Hours: Variable, according to demand for services/caseload and role in investigation

Salary: £25.25 per hour

Location: Associate Independent Investigating Officers for Complaints primarily work from home. Some travel may be required as part of an investigation – location will vary according to the referral received from the Local Authority. Cases will be allocated to Associate IOs living locally to the referring authority, wherever possible.

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity, founded by Thomas Coram in London, helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About the role

We are seeking additional experienced Associate Independent Investigating Officers (IO) for Complaints, to increase our capacity to respond to referrals from Local Authorities to provide an independent element to the formal Stage 2 investigations under the Children Act 1989.

The IO will lead investigations, and will give the complainant (who may be a child, young person or adult) the opportunity to express their view, ensure the child or young person’s rights and best interests are at the centre of the investigation and that the investigation/review process is open and transparent. They write a report on the investigation/review, which is submitted to the referring agency.

The Job Description document sets out the expectations for an Associate Independent Person for Complaints (IPC) who is approved by Coram Voice. IPCs are independent, freelance and responsible for their own work. Nevertheless, IPCs are accountable to the organisation for their professional standards and are expected to comply with Coram Voice Code of Ethics and Practice Guidelines.

Please note: the nature of associate work means that we cannot guarantee a regular amount of work, and complaints will be allocated dependent on the associate’s availability, location and the needs and demands of the individual case. Investigation work takes place Monday to Friday within working hours. This position is not suitable for applicants who already work or have commitments more than two days within the working week.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Please note this is a rolling recruitment campaign

Interview date: TBC

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Application resources
Posted by
Coram Voice View profile Organisation type Registered Charity Company size 51 - 100

We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.

Posted on: Thursday, 17 July 2025
Closing date: 16 August 2025 at 23:30
Tags: Youth / Children