Regional head of operations jobs

It is a hugely exciting time to join Career Ready.  Our purpose is clear, our proposition is strong, the need is great and there has never been a better time to join us!

Regional Manager – London.

9-month fixed term contract starting as soon as possible.
This post will cover an internal secondment and there is a chance that this post can be extended further than nine months.

Remote and office based; with regular travel across London.

We have a flexible working policy at Career Ready and although office based, staff regularly work remotely, and from home.

£33,000 to £36,000 doe plus 25 days holiday & pension.

Monday – Friday 35 hours per week (28 hours per week will be considered).

Career Ready is a national charity that links schools and colleges with employers to prepare young people for the world of work through a programme of regular contact with working people and workplaces.

Across London we work with 50 schools and colleges (400 across the UK) offering programmes based on our Skills for Career Success learning outcomes, delivered by employer volunteers. The core pillars of our programmes are a series of structured masterclasses, mentoring, workplace visits and work placements.
Last year 98% of students aged 16-18 leaving our Career Ready Plus programme went on to positive destinations.

The main purpose of our Regional Manager team is to grow, develop and deliver all aspects of the day-to-day relationship management of:

• Schools and colleges running a Career Ready programme
• Employer supporters, corporate supporters, stakeholders, and partners

The Regional Manager will join our London team (currently 5 people) and will (work with colleagues to) deliver the Career Ready programme in approx. 10 London schools and colleges. There will be opportunities to be creative, as well as being autonomous in how you run and develop the programme with your partner organisations (schools/colleges).  

Main duties and responsibilities

Regional management

• You will work 1:1 with our community of school/college coordinators who lead on programme delivery. This will require support visits, managing events for students and corporate supporters, conducting quality assurance visits.
• Lead on relationships with regional corporate supporters; and activate local programme activity with our national corporate supporters.
• Provide regular communication and reporting to the Lead Manager (London and South East).
• Execute our strategy across London (covering up to 10 schools/colleges).
• Work in close co-operation with head office staff and operation teams.
• Promote the contribution of Career Ready and awareness of Career Ready to potential supporters and assist in engaging their commitment to give both practical and financial support.
• Attend Local Advisory Boards meetings, where appropriate, at a city or affiliated school or college level.
• Source and support individual volunteers to mentor and/or deliver a masterclass.
• Ensure that all regional management information is submitted to the national Salesforce database in a timely and accurate way.
• Support schools and colleges in onboarding and delivery of paid internships.
• From time to time there may be a need to deliver sessions to skills and careers leads and to groups of young people within the school and college setting.
• Recruit new schools and colleges to the network from the region in accordance with priority target areas. Manage their induction, training, activities prior to launch and implementation of the Career Ready programme.

• Support the Lead Regional Manager with data collection and reporting requirements specific to corporate partners, trusts and foundations.
• Assist schools and colleges on our programmes to plan, manage and run events (i.e. icebreakers, A Capital Experience or student promotion sessions) and be prepared to present at such events.

New Business

• Directly pursue a prioritised list of prospect corporate partners in line with our regional strategy. This work will be supported by our business development team and specifically the Corporate Partnerships Manager (London).
• Using our SME Internship Investment Fund, seek small and medium sized businesses to host an intern.
• Use networking and commercial skills to cultivate potential regional donors.

General

• Promote a commitment to high standards of service, and to equality of opportunity through leadership, policy development and good practice.
• With the Chief Executive, Director of Programmes and Lead Manager for London monitor the state of Career Ready in the region and seek ways to promote its achievements and improve the service given by the central staff team.
• Attend meetings and training days with the national Regional Manager team (approximately 3 times a year – these usually take place in London).

Person Specification

• Output driven, as well as able to balance the needs of young people, schools/colleges, and our corporate partners.
• Entrepreneurial with the ability to follow through and achieve results.
• Forward planner with excellent time management skills.
• Able to deliver objectives, often alone, but also to rise above the detail and take a strategic perspective.
• Able to communicate effectively in a wide variety of situations, including formal speaking engagements to large audiences.
• Able to reach, network with and communicate to a wide range of stakeholders and potential stakeholders including senior business people, principals of schools and colleges and students.
• Able to operate as part of the Career Ready team.
• Consultative and supportive management style.
• Skilled negotiator, internally and externally.
• Ability to use databases, Word, excel, PowerPoint and other ‘Office’ packages.
• An entrepreneurial spirit allied with a can do attitude will go a long way.
• A flexible approach to working hours is essential. Weekend working is very rare.

Experience

(i)Preferably three years in an education role.  Experience could have been gained in schools, FE colleges or not-for-profit organisations, but the successful applicant must be able to gain credibility with senior managers in a variety of educational institutions; or

(ii)Three years experience in a not-for-profit organisation involved with young people; or

(iii)Three years experience in a community development or Corporate Social Responsibility role in a company.

Salary & Benefits

• £33,000-36,000 per annum, depending on experience.
• Plus 6% contribution to personal pension plan, subject to 3% employee contribution
• Annual leave: 25 days per annum plus bank/public holidays. The Charity is also closed between Christmas and New Year and there are an additional 2 days of leave available in August. Career Ready also allows flexible use of 7 Bank & Public Holidays
• Interest-free season ticket or bicycle purchase loans (or Cycle To Work Scheme).
• Access to both our Reward Gateway Portal and an Employee Assistance Programme
• Flexible working (currently hybrid)

Appointment will be subject to a 3-month probation period during which time the contract may be terminated with one week’s notice.

An enhanced criminal record (DBS) check will be required for the role.

Application

If you are interested in the role then please submit a CV and a one-page covering letter stating why you believe you are suitable for the role, giving details of your current salary.

If you would like to discuss this role further before applying, you are welcome to request a call back.

The closing date for applications is 9.00am on Wednesday 7th September and interviews will take place on Tuesday 13th September.

Registered Charity Number 1092891

We are the UK charity for individuals and families living with muscle-wasting conditions and this role is with the Events and Regional Development Team.  In Regional Development we are the team that builds relationships with our supporters, families, and event participants to fundraise so that MDUK can continue to find treatments and ultimately cures through research, and to drive improvements in care and quality of life.

In this small but close team there are three other Regional Development Managers covering the rest of the UK and a Senior Manager who is able to support you and the rest of the team in delivering an excellent supporter journey to deliver the charities aims.

Responsibilities of the role include:

• Recruiting new supporters, volunteers, and fundraising groups to raise funds for Muscular Dystrophy UK.

• Spending most of your time actively engaging with supporters and volunteers in your region

• Putting relationships at the heart of your work, through on-going re-engagement and the building of new networks.

Please download the job description to see full role responsibilities.

About us

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.

Benefits

We appreciate the range of skills and experience our team have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, health cash plan, and an employee assistance programme.

In order to apply, please click on the Apply Now button and send your CV with a covering letter detailing why you are best suited for the role. 

*Unfortunately due to resource capacity we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful

We are looking for a relational leader passionate about youth work and who relishes the opportunity to shape and drive forward increased impact for youth workers, youth organisations and the young people they support.

What are the top 3 skills required to undertake this role successfully?

1. Experience of partnership working at a senior level with internal and external stakeholders
2. Strong communication skills and ability to form strong relationships with internal and external stakeholders
3. Robust financial and project management

As Head of Membership and Sector Development your typical day may involve… you attending an innovation workshop to feed in member and youth sector insights into new programme development; attending an external contract management meeting with partners to report back to a funder; representing the organisation at a regional/ national youth sector meeting; drafting the Board and committee reports on the past quarter highlights and deliverables; collaborating with fundraising and programmes colleagues on a bid; checking in with team members re the development and delivery of elements of the core offer, such as the Quality Mark, Training and Networks to members.

What impact on London Youth will the successful candidate have? As Head of Membership and Sector Development you’ll provide strategic and budgetary oversight of the Membership and Sector Development team.  You’ll be a productive and influential member of the Leadership Team and be a key catalyst to fundraising, programme design and mobilisation of new work. You’ll provide an ambitious strategic direction to the team, ensuring each staff member can contribute individually and collectively to long term plan. Alongside the demands of delivering high quality services to members in the short term, data and digital transformation projects will be key to long-term success. Improvements in these areas will lead to increased impact on youth workers, youth organisations and the young people they support.

For further information on London Youth, the role and the team please read the attached Job Description and Specification.
 

Our commitment to anti-racism

In July 2020, we issued a statement committing to become an anti-racist organisation and to actively tackle racism. Since then, London Youth has worked with our staff and trustees to understand first the issues within our organisation, collaboratively developing a Theory of Change to define our areas of focus, approach and plan of action moving forward.

We have a Race Equality Action Stakeholder Group which is chaired by a London Youth member and trustee. This group includes representatives from across the organisation and oversees the implementation of our Race Equality Action Plan.

At the heart of youth work is the drive to level the playing field for all young Londoners to succeed, regardless of their backgrounds. Over two thirds of the young people we work with are from racialised communities and we know that without the opportunities which youth organisations provide, there would be limited experiences open to them.

Lead with your Heart at Making Space

Making Space is an award winning and values based national charity, we always aim high and our vision is to put Wellbeing at the Heart of Health & Social Care. At Making Space our focus is upon building relationships, connecting communities and providing quality care as unique as the people we support.

We have an opportunity available for a Quality Assurance Coordinator  to join our Quality and Compliance team based at our head office in Warrington, Cheshire WA2 &JB. This is a Hybrid position and will involve some home working.

The Role:

The Quality and Compliance team at Making Space are looking for someone who is committed to having a kind heart with a solid operational background. Working as part of a responsive team, you will be supporting all our services to provide great care and support. You will be responsible for managing information that shows where services are doing well and where they may need more support. You will use all data received by the team to identify trends and lessons to be learned and be part of the continuous service improvement planning; taking these themes and communicating to our operational colleagues any changes to policies, procedures and practice. Reporting to the Quality Systems Manager as part of a person centred team approach to quality, you will champion our values of dreaming big by seeking feedback from our customers and our partners that can then be used to shape aspirational, tailor made care.

Candidates should have an operational background.

Whilst skills are important, our main priority for any new colleague is to find people who share similar values and attitudes to our own.

Who we are looking for:

Kind Hearts – generously building empathy and connection to create a sense of belonging

Tailor Making – nurturing unique relationships to make every day count

Dreaming Big – harnessing imagination we generate confidence in ourselves and others to take the first step

Having Courage – committing bravely to working in ways that take us to new places

Being Ready – responding to whatever comes our way by moving forward together

We offer a range of tailor-made rewards including:

Wagestream - Access up to 30% of your wages as you earn
Pension Schemes min 3% employer contribution
Paid sick leave
Death in Service benefit
Lifestyle discounts through Love 2 shop and Health service discounts
Holidays 25 days plus bank holidays subject to contract
Double time for Xmas Day, Boxing Day and New Years Day
Buy and sell up to 2 weeks holiday – statutory limits apply
Access to library of learning through e-learning portal
Free qualifications level 2 to 6 in Health and Social Care, Management, Admin plus others
Continuous professional development for professionally qualified colleagues
Career development opportunities – 1 in 2 senior posts filled through internal promotion
Travel schemes - cycle to work, car maintenance and 40p a mile travel expenses
Colleague engagement hub and monthly colleague awards

Head of Quality and Safeguarding

Home-based with travel to Head Office and Family Action services when required

37 hours per week (full-time, 5 days)

The post-holder will be expected to work flexibly to meet the needs of Family Action

Grade 5 point 39-46: £44,983 - £52,087 per annum + £480 homeworking allowance per annum

Permanent Contract

Are you a highly motivated self-starter with excellent communication skills? Do you want to be part of an award winning organisation that makes a difference? If so, Family Action has an exciting opportunity and would love to hear from you.

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.

This is an important role in Family Action. As the Head of Quality and Safeguarding, you would take a lead on a range of work streams and projects related to quality, risk and performance. From visiting any one of our 140+ services, helping staff and managers to learn from practice via audit and case reviews, to supporting training delivery, developing quality assurance frameworks that work for our different service types or drafting complex reports for Board members and colleagues, no two days would be the same.

Your role would be varied, exciting and incredibly worthwhile. At its heart is a striving for excellence, maximising outcomes and the need to ensure that children and adults get the right support, of the highest quality at the right time. The main element of this role is the Quality Assurance Framework so you will need to be an excellent auditor and case file reviewer for cases relating to child and family work, and also for services that work solely with adults. This role will moderate audits completed by managers across the organisation so well developed skills in this area are a must.

We are looking for an autodidactic self-starter, who can draw learning from a range of sources, contextually analyse the evidence, recognise the generalisable from the one offs, and piece it all together with strategic finesse. We need someone with substantial experience of frontline and management practice working in services for people. Alongside this, you must have extensive experience of applying comprehensive Quality Assurance processes and using QA as a means of continuous learning and improvement. You would need to be resilient and tenacious; and bring an understanding of the challenges faced by staff and managers, learnt through your direct experience.

Offering both high challenge and high praise; maintaining the sharpest focus on children and adult service users; being their voice and delivering their messages when required; having the utmost integrity and taking people with you on the path to excellence – these are the key attributes and abilities for a role of this nature.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

What will we offer you?

We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We are happy to talk flexible working. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.  

For an application pack and further information, please see attached or visit the Family Action current vacancies page.

Please email completed applications to the designated email inbox (20), please see advert document.

Closing date: Sunday 11th September 2022 at 23:59 (midnight)
Interview date: Friday 30th September 2022 (Candidates will be notified by email on or before the 19th September 2022 if they are being invited to interview.)

Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.

ID: 512

Based in our office in Wolverhampton, with flexible working arrangements considered and actively supported.

Catch22 are excited to be recruiting for 4 regional managers for our new Home Office Funded County Lines Support and Rescue Service.

The Regional Manager role has responsibility for the operational management of Catch22’s County Lines Support Service and the Rescue Service funded by the Home Office in one of the 4 delivery areas.

County Lines Support Service A specialist support service for under 25’s and their families who are criminally exploited through county lines in London, the West Midlands, Merseyside and Greater Manchester.

Rescue Service a rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from London, the West Midlands, Merseyside and Greater Manchester where they are identified outside of their home police force area in connection with county lines.

Some of your day-to-day tasks will be:

· To recruit, manage, motivate, coach and develop a staff team including carrying out annual appraisals and regular supervision meetings.  To manage their health, safety and wellbeing.

· To be the designated safeguarding lead in the service, ensure that all safeguarding processes are followed and to be Catch22’s representative on local safeguarding boards where appropriate.

· To ensure that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery and to enable all service users to fulfil their potential.

· To monitor referrals to the service ensuring they are in line with the volumes and eligibility criteria for the service; manage engagement with key stakeholders to promote the service and generate appropriate referrals to ensure the service / funding reaches the most appropriate young people.

This post will involve travel across the regional area, the ability be on call on a rota system and occasional evening and weekend working.

Catch22 are excited to be recruiting for regional managers for our new Home Office Funded County Lines Support and Rescue Service.

The Regional Manager role has responsibility for the operational management of Catch22’s County Lines Support Service and the Rescue Service funded by the Home Office in one of the 4 delivery areas.

County Lines Support Service A specialist support service for under 25’s and their families who are criminally exploited through county lines in London, the West Midlands, Merseyside and Greater Manchester.

Rescue Service a rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from London, the West Midlands, Merseyside and Greater Manchester where they are identified outside of their home police force area in connection with county lines.

Some of your day-to-day tasks will be:

· To recruit, manage, motivate, coach and develop a staff team including carrying out annual appraisals and regular supervision meetings.  To manage their health, safety and wellbeing.

· To be the designated safeguarding lead in the service, ensure that all safeguarding processes are followed and to be Catch22’s representative on local safeguarding boards where appropriate.

· To ensure that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery and to enable all service users to fulfil their potential.

· To monitor referrals to the service ensuring they are in line with the volumes and eligibility criteria for the service; manage engagement with key stakeholders to promote the service and generate appropriate referrals to ensure the service / funding reaches the most appropriate young people.

This post will involve travel across the regional area, the ability be on call on a rota system and occasional evening and weekend working.

Based in our office in Stockport with flexible working arrangements considered and actively supported.

Catch22 are excited to be recruiting for 4 regional managers for our new Home Office Funded County Lines Support and Rescue Service.

The Regional Manager role has responsibility for the operational management of Catch22’s County Lines Support Service and the Rescue Service funded by the Home Office in one of the 4 delivery areas.

County Lines Support Service A specialist support service for under 25’s and their families who are criminally exploited through county lines in London, the West Midlands, Merseyside and Greater Manchester.

Rescue Service a rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from London, the West Midlands, Merseyside and Greater Manchester where they are identified outside of their home police force area in connection with county lines.

Some of your day-to-day tasks will be:

· To recruit, manage, motivate, coach and develop a staff team including carrying out annual appraisals and regular supervision meetings.  To manage their health, safety and wellbeing.

· To be the designated safeguarding lead in the service, ensure that all safeguarding processes are followed and to be Catch22’s representative on local safeguarding boards where appropriate.

· To ensure that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery and to enable all service users to fulfil their potential.

· To monitor referrals to the service ensuring they are in line with the volumes and eligibility criteria for the service; manage engagement with key stakeholders to promote the service and generate appropriate referrals to ensure the service / funding reaches the most appropriate young people.

This post will involve travel across the regional area, the ability be on call on a rota system and occasional evening and weekend working.

Job Title: Regional Membership Engagement Manager

Regions: Southwest, Central, East of England, Midlands, North

Directorate: Membership

Contract: Permanent, Full Time (35 Hours Per Week)

Salary: £33,250 to £36,100 Per Annum

The Role

At the Royal British Legion, we believe in building on potential. As a Membership Engagement Manager your ability to manage the support to our membership across your region could have a real impact on people’s lives. We have opportunities across the Southwest, Central, Est of England, Midlands and North regions.

At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.

We are the country’s largest Armed Forces charity, with 180,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.

As a Membership Engagement Manager you will manage a team of staff providing direct support and guidance to our members and you will be responsible for working closely with County Committees, Membership Council Representatives and other staff to ensure that Membership fulfil their role in accordance with the Legion’s Membership handbook and policies.

If successful, the main duties of your role will be:

• Manage and motivate the Regional team and ensure they deliver on their individual and team objectives.
• Oversee the management of annual accounts and other compulsory returns, ensuring that Branches are compliant.
• Support the development and implementation of Regional and County Plans which contribute to the development and engagement of membership.
• Oversee the delivery of the Membership Engagement Strategy in the Region in order to support Membership to deliver the RBL Charitable objectives, fulfil its role and purpose and recruit and retain members.
• Work closely with Operations, Fundraising, Network Engagement and Campaigns, Policy and Research (CPR) to ensure cross-boundary collaboration and a One Legion approach within the Region.
• Working with relevant directorates, including Finance and Governance as well as our volunteers, including Membership Council Representatives (MC Reps), County & Branch Officers, act as a critical escalation point in the management and resolution of Branch and Club compliance issues and complaints.
• Working with the Network Engagement Team, support the development and implementation of Network Engagement in the Region, including youth, community, Armed Forces Community and heartlands work.

We are looking for an effective, diligent multi-tasker with excellent customer service and communication skills. This is a varied role which covers a range of duties and requires effective collaboration with a range of individuals and teams.

To meet the needs of the business, it is expected you will work evenings and weekends to support your region. Your working pattern will be discussed and agreed with your People Manager

When completing your supporting statement in the application, please indicate which region(s) you are applying for.

About the Royal British Legion – Membership

Across the country, in every city and on every street, the RBL is there to support our Armed Forces community. We formed in 1921 and our membership continues to play a significant role in our work; from being our ambassadors within local communities to working with our welfare teams to provide support to beneficiaries who are socially isolated.

Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities.  Through strong relationships with our members, the Branches and the County Committees, the MSOs facilitate the sharing of great practice and ensure that the membership remain compliant. The Membership Support Officers are out and about across their areas, meeting Branch members, supporting their activities and building a stronger membership fit for the next 100 years. 

So, if you want to give your days meaning. To put your passion into a role with real impact. To support people and be supported yourself. In an inclusive team that faces every challenge together. Whatever your interests and ambitions, we think you’ll find a role here that works for you, with career opportunities right across the UK.

Diversity Statement

We believe that the compassion, understanding, and service we show each and every individual should be reflected in the way we all support, respect, and include every individual who works with us. We want everyone involved in our work or receiving our services, to feel proud to contribute to or be part of a diverse and inclusive organisation.

We recognise that we still have a long way to go to ensure that we make the RBL a truly great and inclusive organisation to work for and be part of so we have set out our commitments to provide a clear path to deliver this ambition. We will keep listening, learning, and sharing our progress and impact.

How to Apply

Please click 'Apply online'

Closing date for this role is: 28th August 2022

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

Our partner is a leading conservation organisation. They are seeking to recruit a Regional Head of Finance, overseeing the finances of their countries and operations/programmes in the Asia Pacific Region. 

Responsibilities

• Ensure an environment of strong controls and compliance in the country offices.
• Responsible for reviewing and monitoring the financial performance of country offices on a quarterly basis; support them in maintaining a minimum standard of performance and in strengthening the controls & compliance, budgeting, forecasting and year-end accounts preparation and reporting.
• Lead on the annual budget and forecasting processes, and year-end accounts and audit preparation, both at a regional and country office level.
• Capacity building of finance and non-finance staff in the country & regional offices, covering controls, risk management, financial management & reporting, and grants management, compliance and reporting.
• Facilitating knowledge sharing and implementation of best practice within the region, including organising regional workshops.

Requirements

• Qualified accountant, or if QBE with a degree in accounting, finance or an MBA, with over 10 years of progressive experience leading the finance function of a large, complex INGO.
• Strong background in developing and strengthening controls and processes, risk management, compliance, budgeting, financial management and reporting.
• Leader, with a high level of integrity, experience managing decentralised offices and working with multi-cultural teams around the world, and driving change and high performance.
• Strong analytical, project management and operational skills.
• Strong interpersonal skills and cultural awareness, able to work effectively with both finance and non-finance staff alike.
• Strong written and verbal communication skills in English.
• Experience of training and coaching.
• Strong systems and IT skills

For this role, the individual can be based in Hong Kong, Vietnam, the Philippines or Singapore. For all these countries, except Vietnam, they can only consider either nationals or residents. 

Our partner is a leading conservation organisation. They are seeking to recruit an interim regional COO, overseeing the effective and efficient operational health of their countries and operations/programmes in the Asia Pacific Region for a period of 3-6 months. 

Responsibilities

• Leading the finance, compliance, HR, administration and management systems across the Asia Pacific Region; this covers the regional and country offices.
• Lead on reviewing & strengthening the operational performance of country offices; implementing operational structures to ensure excellence across the region; ensuring these are aligned to and comply with the global organisational policies, procedures and values.
• Develop and strengthen the regulatory, legal, risk and compliance framework, policies and procedures.
• Working with the Regional Finance Director to provide financial oversight and lead on developing the budgets and strategic plans for the country offices; and drive an environment of strong controls and compliance.
• Working with the Regional HR Director to influence and shape the organisation’s culture and values amongst staff, and to drive talent management & HR processes.
• Working with the legal team to ensure that country-specific legal compliance requirements, as well as broader donor/partnerships contracts and agreements are met and adhered to.
• Working with the senior leadership team, offering operational direction to meet business and strategic plan targets; and on any global matters.
• Lead on change initiatives, ensuring their successful implementation.

Requirements

• Qualified accountant, with over 10 years of progressive experience in a senior finance and operations role within a complex international INGO with decentralised operations.
• Leader, with a high level of integrity, and strong financial acumen experience and demonstrated experience of implementing and evaluating strategic plans.
• Strong negotiation. influencing skills and interpersonal skills and cultural awareness, able to develop and maintain effective working relationships with internal and external stakeholders.
• Strong written and verbal communication skills in English. Working knowledge of an Asian language is desirable.
• Excellent organisational skills.

They would prefer to consider candidates who are based in Singapore, Hong Kong, Philippines or Vietnam (all these would be nationals/residents). However, they are open to candidates based with relevant experience working remotely. They are seeking candidates immediately available to start a new role. 

We're delighted to be partnering with The Royal Agricultural Benevolent Institute (RABI) to help find a new Regional Volunteer Manager - South East. This is a fantastic opportunity to join a well-established collaborative team and use your excellent relationship building and people skills to help support farming communities across England and Wales.

Job Title: Regional Volunteer Manager (South East)
Reports to: National Volunteering Manager
Location: Home-based in patch Hampshire, IOW, Surrey, West Sussex, East Sussex, Kent (frequent travel to other areas)
Salary: £30,300 per annum plus car allowance (£2,500)
Hours: 35 Hours

For over 160 years, RABI has worked at the heart of the farming community, providing guidance, financial support, and practical care to farming people of all ages across England and Wales. Farming people face an enormous range of challenges, including unprecedented generational changes to farming policy. RABI has a crucial role to play now and into this uncertain future to support the well-being of this vital community. At the heart of this role is people, so you'll need an ability to empathise with and understand the issues facing farming communities, but it isn't essential to have prior personal experience.

As Regional Volunteer Manager, you will be the local ambassador for RABI, promoting awareness of the charity and increasing income and other support across the counties in your patch. You will build relationships with local volunteers, communities, and corporate organisations in the farming industry, and beyond, and identify/establish new opportunities. You'll be joining the team at an exciting time of growth as the charity looks to increase its reach and impact. There's a new strategy in place, which puts people at the heart of everything they do, and fantastic training opportunities and support for all staff, as well as a strong focus on welfare and wellbeing.

This is a brilliant opportunity for a creative and driven community volunteer manager to have a significant positive impact on the farming communities in your local area. We're looking for a natural communicator and people person. You'll be tenacious and resilient, have strong networking skills and the ability to build rapport quickly. You'll be a self-starter, resourceful and comfortable making your own decisions.

In return you'll get all the training and development you need to excel in the role, fantastic opportunities for progression and be part of a dedicated and fun team that work collaboratively and supportively together.

This is a busy role with regular travel (and some over night stays), so you will need to have a valid driver's license and access to a vehicle. This role is homebased in patch which includes Hampshire, IOW, Surrey, West Sussex, East Sussex, Kent.

How to Apply
Please send a copy of your CV in the first instance to our Community and Events specialist Tanya White. If your profile fits what we're looking for, we'll be in touch with further details and to arrange a conversation.

Closing date: 9am on the 15th August
Interviews: 22nd or 23rd August (To take place in person)

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities with which we work.

The vast majority of food waste occurs in the food supply chain, before it even reaches the supermarket.  Working with the FareShare Network, FareShare Greater Manchester saves quality surplus food from manufacturers and food retailers at both a regional and national level. 

In 2020 we saved over 2,704 tonnes of food, which was enough for 6,392,434 meals. The organisations we support provide vital services alongside food services. They range from homeless shelters to food clubs and pantries, and from disability charities to school breakfast clubs, across just about every sector. 

Our Operations Supervisors are a core part of the FareShare Greater Manchester operations team.  This role splits its key responsibilities between the Food Allocations and Warehouse teams to effectively redistribute surplus food to our Community Food Members (CFMs).   You'll be involved in a wide range of duties including

• receiving food deliveries from suppliers,
• quickly and accurately recording goods-in,
• inputting information into our database,
• speaking with our CFMs to confirm their orders,
• supervising staff and volunteers in the Warehouse,
• picking and packing orders,
• keeping compliance-related paperwork accurate and up-to-date and
• ensuring we meet relevant Food Safety and Health & Safety standards at all times.

Alongside your commitment to reducing food waste and food poverty, you’ll have: a “can do” flexible approach to your work, outstanding organisational and admin skills, top-notch communication skills, experience supervising people in a busy operational environment, a good level of IT literacy, and first-rate attention to detail.   We support a wide variety of people from different backgrounds, abilities and communities and so you’ll need to be able to demonstrate your commitment to respecting and embracing diversity.

Background:

The Commonwealth Equality Network (TCEN) is the first civil society network to sustainably advocate on behalf of LGBT+ people in the Commonwealth. Since its foundation in 2013, the network’s trajectory has been one of increasing profile, effectiveness, and influence: TCEN members have actively participated in Commonwealth spaces to raise the profile and mainstream the discussion of LGBT+ people and their rights and concerns, and to engage with national-level decision-makers and policymakers on these topics. The network currently comprises over 65 member organisations representing 47 Commonwealth countries drawn from all regions. Earlier this year, a new nine-member Management Committee was inaugurated. This Committee – with the support of the Secretariat and in consultation with the wider membership – will guide TCEN towards becoming an even more strategic, efficient and influential transnational group of LGBT+ human rights defenders and advocates.

Kaleidoscope Trust is a founding member of TCEN and hosts the network’s Secretariat. Established in 2011, Kaleidoscope Trust works to uphold the human rights LGBT+ people in countries around the world where they are discriminated against or marginalised due to their sexual orientation, gender identity and/or gender expression. We work with British and international institutions and partners to support the work of LGBT+ activists to bring about positive legislative, policy and social change for LGBT+ people, principally through our evidence-based UK and international advocacy, our strategic communications and our high-impact programmes and partnerships.

In addition to hosting the Secretariat, Kaleidoscope Trust is an individual member organisation of the network. In this capacity, we have built and maintained strategic relationships with UK-based Commonwealth stakeholders and institutions and have raised considerable funding to support the network’s collective work. A significant result of these efforts was our campaign to have TCEN accredited to the Commonwealth; in June 2017, TCEN became the first LGBT+ focused group to ever receive this status which recognises commitment to the values and principles of the Commonwealth as laid out in its Charter. We also contributed to influencing former British Prime Minister Theresa May to express her deep regret for the legacy of discrimination and violence that colonial-era legislation continues to inflict on people across the Commonwealth, at the 2018 Commonwealth Heads of Government Meeting (CHOGM). Most recently, in order to continue building on this foundation, we supported TCEN partners to participate at the CHOGM in Kigali, Rwanda, this past June.

The Role:

This is an exciting opportunity for a committed, organised and dynamic individual to contribute to delivering the important work of the Secretariat of an ambitious, growing transnational network of LGBT+ civil society organisations.

The TCEN Secretariat Operations Manager joins TCEN at a critical time, as the network continues to consolidate progress and build momentum for its long-term development and growth. The role will help to manage and deliver a number of essential functions for the network. In particular, the TCEN Secretariat Operations Manager will largely dedicated to providing critical support and guidance to the Head of Secretariat and the network’s Management Committee and membership in the areas of network administration, governance, strategy, risk management, communications, regional engagement, member development and budget management, to ensure that TCEN is administered and managed effectively and provided with the support it requires to successfully implement its strategic goals and policy priorities.

This new, full-time position will be housed at Kaleidoscope Trust, in London, within a newly enlarged Secretariat team. The TCEN Secretariat Operations Manager will report to the Head of Secretariat and line manage a TCEN Secretariat Officer. All three roles are funded through grants that Kaleidoscope Trust has secured to support and strengthen TCEN’s operations and implementation of its collective advocacy.

While the Secretariat is separate from Kaleidoscope Trust and its constituent teams, the Secretariat’s staff will work closely with other Kaleidoscope Trust teams and will be expected to operate using and to adhere to Kaleidoscope Trust’s structures, policies and processes.

Key Responsibilities:

Staff Management 

1. Line manage and guide the professional development of a part-time (0.8 FTE) TCEN Secretariat Officer.
2. Contribute to upholding a positive, supportive and productive culture and working environment for the members of the TCEN Secretariat and with the TCEN Management Committee, the network’s wider membership and the Kaleidoscope Trust team.
3. Ensure all HR processes are adhered to and that all members of the team feel supported, through 1-2-1s and annual appraisals.
4. Work closely with agencies, consultants and freelancers as relevant to ensure high-quality output and value for money.
5. Willingness to travel, within reasonable expectations, to attend external conferences, events and meetings.
6. Undertake any other duties which reasonably fall within the purpose of the role.

Management Committee Administration and Network Governance

1. Support the Management Committee with carrying out its day-to-day business.
2. Coordinate quarterly and ad hoc Management Committee meetings.
3. Draft a range of materials (briefings, reports, assessments, meeting minutes, etc.) to support the Management Committee and Head of Secretariat’s planning and decision-making.
4. Assist the Management Committee and the Head of Secretariat with the timely completion of action points and decisions made at TCEN meetings.
5. Contribute to the development and improvement of TCEN’s internal policies and procedures and to supporting member understanding and compliance.
6. Contribute and coordinate input into narrative and financial reports for the Management Committee, the Kaleidoscope Trust Board, for donors (via the Kaleidoscope Trust Programmes Team), the Commonwealth Secretariat and Companies House, on time and to a professional standard, as directed by the Head of Secretariat.
7. Ensure processes are in place and effectively implemented for tracking stakeholder engagement.

Network Strategy and Risk Management

1. Work closely with the Head of Secretariat to support the Chair and other members of the Management Committee to finalise and begin implementing TCEN’s strategic plan and related activity plan, as well as other priorities from the TCEN Governance Roadmap. 
2. With input from relevant stakeholders, support the development and monitoring of an annual schedule of work for the Secretariat, Management Committee and membership to deliver TCEN’s strategy and related activity plan once finalised.
3. Support monitoring of activity implementation and reporting on relevant (grant-funded) information to relevant Kaleidoscope Trust teams in accordance with internal processes and deadlines.
4. Work with the Management Committee and Head of Secretariat to conduct regular network risk assessments and reviews, and appropriately escalate critical issues as they emerge, suggesting mitigation strategies to remedy risks. 

Network Management and Administration

1. Under the supervision of the Head of Secretariat, support the Management Committee to carry out annual network ‘health checks’ to improve member experience and network delivery. 
2. Handle member and third-party enquiries, complaints, or concerns effectively and transparently, and escalate them as appropriate.
3. Run a smooth and transparent process for the Management Committee to assess new member applications. 
4. Ensure TCEN’s membership database and mailing list are kept up to date and accurate.
5. Support the Management Committee and Head of Secretariat with organising and by project managing internal and external events and processes, including by providing logistical, administrative and substantive preparation for TCEN members’ participation and engagement in them. Examples include Annual General Meetings; biannual Management Committee elections; handovers and inductions for newly elected Committee members; and periodic, strategically relevant Commonwealth meetings.

Communications

1. Support the sensitive, appropriate and effective development and delivery of a TCEN communications strategy, to be implemented in support of TCEN’s overall strategy once finalised. 
2. Under the supervision of the Head of Secretariat, draft, commission and publish internal and external communications to share critical information and promote the work of individual TCEN’s individual members and the network as a whole across TCEN’s digital channels (social media, website, email newsletters), in line with TCEN’s style guide. 
3. Oversee regular audits of TCEN’s internal and external communications channels, to ensure they are up to date.

Regional Engagement and Member Development

1. Support the Head of Secretariat and Management Committee with the development of a membership recruitment, induction, engagement and retention plan that is aligned to the TCEN strategy, demonstrates the networks’ value add and ensures the key benefits of TCEN membership are enjoyed by its members.
2. Support the development and organisation of new network Working Groups, focused supporting strategy delivery.
3. Identify opportunities and encourage members to participate in relevant events and training, with a focus on, but not limited to, the Commonwealth.
4. Work with TCEN’s Regional Representatives on the Management Committee to: 

a) Support them in organising regional members convenings, events, seminars and other opportunities to promote peer learning and sharing of best practices. 

b) Improve connectivity and the flow of information among regions, and the ability for the network to mobilise and coordinate effective and collective regional advocacy.

c) Capture input from regions to inform the Management Committee’s strategic planning and to inform Kaleidoscope Trust’s mobilisation of resources for and development of capacity building programmes.

1. Help inform Kaleidoscope Trust’s resource mobilisation efforts for TCEN by monitoring and analysing members’ development needs and contribute to the ideation of interventions designed to address those needs (e.g., capacity building programmes) as part of Kaleidoscope Trust’s grant development process.

Budget Management and Administration

1. Support the management of a high-value budget (resourced from Kaleidoscope Trust grants) in line with the principles of proper financial oversight and in compliance with contractual and legal obligations.
2. Track budget disbursement in line with Kaleidoscope Trust’s financial and compliance policies and procedures and reporting needs.
3. Work effectively with Kaleidoscope Trust’s Finance and Compliance Team on finance and compliance matters.

Skills and Competencies:

We are looking for a candidate who can demonstrate experience with, knowledge of and ability to:

Essential

• Institutional, board/committee or equivalent senior-level support and administration.
• Managing, administering and developing organisations and membership networks.
• Strategic planning, implementation and reporting processes. 
• Establishing – and improving – effective and efficient ways of working with a variety of stakeholders with differing needs and expectations.
• Risk management and mitigation strategies and processes.
• Commitment to safeguarding principles, and willing to put the welfare of LGBT+ people at the forefront of their work.
• Knowledge management and administration practices.
• Project management and budget management, in coordination with other teams, leading to delivery of quality outputs on time and to budget. 
• React swiftly to events in a fast-paced external environment.
• Work on multiple projects simultaneously and deliver to deadlines and on budget.
• Organising complex, international multi-stakeholder meetings, in-person and online.
• Developing and rolling out internal policies and procedures relating to strategy and good governance.
• Writing to a high standard for a range of audiences.
• Website back-end management and maintenance, and social media use (Facebook, Twitter, Instagram) for communications.
• Working in cross-cultural environments with a range of partners with different backgrounds and at different levels of experience, at an organisation based in the Global North.

Desirable

• Using Microsoft Office Suite and/or Google Workspace programmes.
• Commissioning and managing the work of consultants/technical assistance, including contract and budget management. 
• The root causes of exclusion, especially with regard to LGBT+ people, and social issues face by LGBT+ people from a human rights and/or development perspective.
• Intersectionality and how intersecting identities impact the lives of LGBT+ people.
• Understanding of the Commonwealth, its institutions, dynamics and history.

The candidate should be able to demonstrate the following personal qualities:

• Accuracy and attention to detail.
• Supportive of and able to demonstrate agile and flexible working.
• Patience, compassion and understanding.
• Strong interpersonal skills, confidence working as part of a team and with senior-level stakeholders. 
• Good organisational, time management and problem-solving skills.
• Able to take initiative and work under minimal supervision.
• Willingness to “pitch in” and support colleagues beyond the parameters of the job description where necessary.
• Commitment to The Commonwealth Equality Network’s mission.

Terms and Conditions:

• This role is full time, on a fixed-term basis until 30 April 2024 (with high likelihood of extension, contingent on funding).
• The salary is £41,000 p.a. plus pension contributions.

§  The post-holder is entitled to 25 days of paid holiday, in addition to the usual public holidays in England and Wales.

• The post-holder will be line managed by the Head of TCEN Secretariat.
• Standard core hours of work are 9:00am - 5:30pm GMT/BST with possible requirement to work very occasionally at evenings and weekends (which will accrue Time Off In Lieu).
• The post-holder must be based in London, UK.
• The post-holder will be based out of Kaleidoscope Trust’s office in Bethnal Green, London, but will be permitted (with the agreement of their line manager) to work from home predominantly, with the occasional requirement to travel to the office for appraisals and key meetings or events.

§  The post-holder must possess the right to live and work in the United Kingdom for the period of the contract.

§  Start date: As soon as possible.

How to apply:

Kaleidoscope Trust is committed to equality and diversity and we particularly encourage applications from all sections of the LGBT+ community and Black and minority ethnic communities.

Using our website, please upload your CV and a two-page maximum covering letter explaining:

(i) your interest in joining The Commonwealth Equality Network Secretariat, and

(ii) your relevant experience as per the skills and competencies outlined above.

If you have any queries relating to your application, please email recruitment[at]kaleidoscopetrust[dot]com, titling your communication: “Vacancy: TCEN Secretariat Operations Manager”.

Closing date: 29 August 2022 at 11:59pm (London time)

Interviews: week commencing 29 August

Please note that applications will be reviewed on a rolling basis and this vacancy may close before the specified deadline.