Regional Peer Support Coordinator Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job purpose: This is a generalist post that ensures positive and effective volunteer engagement, ensuring that volunteers contribute effectively to the organisation’s mission. The postholder supports and coordinates operational activities to ensure the organisation delivers its core functions.
Hours: 37.5 hours per week (will consider flexible working / 4 days per week)
Location: Remote with hybrid working style and expectation to attend regular in person team meetings, attendance at training weekends and events.
Salary: £33,056 FTE
Contract: This is a full time permanent position
Reports to: Head of Training
Matrix relationships: Volunteers, Standby team, Head of Geospatial Services, Head of Emergencies, Head of MEAL, Head of Communications, Innovation and Technical Team, Business Support Coordinator.
The Opportunity
MapAction has developed an exciting new strategy to make humanitarian response and disaster preparedness more effective. We need a dynamic, proactive individual for the role of Team Coordinator to support our volunteers who play a central role in MapAction’s work.
The postholder will work alongside our volunteer and staff team to ensure the effective support, coordination and engagement of volunteers as well as supporting training events and activities across the four pillars of MapAction’s work: emergency response, disaster preparedness, anticipatory action and training. This is a vital role, which underpins the resilience and effectiveness of our operational capability. It requires attention to detail, outstanding communication skills, a collaborative working approach and an ability to manage multiple work streams concurrently. The role also is a perfect opportunity for someone who would like to enter the humanitarian sector but does not have any experience in it yet.
About you
You are a skilled and highly motivated individual with a background either as a volunteer or in volunteer coordination or community engagement. You are a people’s person who feels comfortable working in a central, liaison role with a focus on communications. . You share our ‘can-do’ attitude, rooted in our volunteer values. You relish a challenge and like us, feel excited about the future and what we can achieve together. You want to work in a diverse organisation that impacts critical decision making in international crisis situations, is concerned about minimising its environmental impact, and cares about everyone in the team. You have a keen interest in humanitarianism and how it will change in the future. You are excited to support the work of volunteers focussed on reducing disaster risks and responding to emergencies. Be assured, you will be supported in your role as you grow.
Why MapAction?
MapAction is a leading humanitarian mapping charity delivering information services and products to enhance decision making in disasters and conflicts. In collaboration with our partners, this mapped information helps responders understand vulnerabilities and target their response effectively, contributing to saving lives and minimising suffering. We work through a team of skilled volunteer technical professionals and a small paid staff team.
We have built a strong reputation in the humanitarian sector and are a technical partner of the United Nations, Non-Government Organisations, the Red Cross, Red Crescent Movement, regional entities and national authorities. MapAction has response and standby agreements with OCHA, UNDAC, and WHO and a long term agreement that includes emergency response with partner CartONG for Unicef.
At MapAction, training and team building are at the heart of our organisational culture. We have frequent meet-ups where staff and volunteers get together for training opportunities and skill-sharing as a peer network, in areas such as: mission management, emergency preparedness, technical development and working with partners.
The humanitarian sector is evolving, and technical expertise such as geospatial services (mapping, data processing and visualisation) is becoming increasingly sought after in order to ensure continuous improvement in humanitarian response. MapAction and our partners are uniquely positioned to provide this technical expertise, to ensure the most effective coordination of humanitarian efforts.
Main Responsibilities
This role is pivotal to MapAction being operationally ready. The postholder is responsible for coordinating the recruitment, onboarding, and ongoing engagement of highly skilled, specialist volunteers (MapAction currently has approx 100 in the UK, but plans to grow this and have a more globally diverse pool of volunteers). The role is established to ensure that volunteers feel valued, have access to relevant training that enables them to contribute in a meaningful way to the organisation.
Key Responsibilities
Volunteer and Operational support
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Serve as the primary point of contact for staff seeking volunteer support. Plan, forecast and maintain records of volunteer engagement and workload.
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Serve as the primary point of contact for volunteers seeking support and information.
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Coordinate the development and implementation of recruitment strategies to attract and retain a diverse pool of volunteers, including outside of the UK.
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Establish and maintain open lines of communication with volunteers keeping them informed about organisational activities, addressing their questions, concerns, and feedback.
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Undertake training needs assessments, programme design and annual training planning (in partnership with Head of Training), training session coordination and facilitation e.g. timekeeping, icebreakers, team building exercises
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Gather feedback from volunteers to assess their experiences and identify areas for improvement.
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Maintain accurate records of volunteer information, including contact details, hours worked, and specific contributions.
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In coordination with the Monitoring and Evaluation team, develop metrics and generate reports to evaluate the impact and effectiveness of the volunteer program.
Key Competencies
Essential
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Communication Skills (Oral and Written English): Excellent verbal and written communication skills to articulate the organisation's mission, values, and volunteer opportunities. Ability to communicate clearly and effectively with diverse groups of volunteers and staff.
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Interpersonal Skills: Strong interpersonal skills to build positive relationships with volunteers, addressing their concerns, and fostering a sense of community and belonging.
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Organisational Skills: Effective organisational and multitasking abilities to manage volunteer schedules, events, and various tasks simultaneously.
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Recruitment and Outreach: Skills in recruiting and attracting volunteers through various channels, including social media, community events, and partnerships.
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Empathy and Cultural Sensitivity: Demonstrated empathy and cultural sensitivity to understand and respect the diverse backgrounds and experiences of volunteers.
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Experience in creating and using spreadsheets
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Ability to deal with ambiguity and use judgement in challenging circumstances
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Self-starter with experience of working to deadlines and demonstrable ability to use initiative, work independently, and prioritise a diverse workload effectively under pressure
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Positive team player and experience of collaborative working with ability to initiate, develop and sustain positive and productive working relationships with a wide range of people
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Good attention to detail, record keeping, analytical and reporting skills
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Strong commitment to MapAction’s mission and values
Desirable
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Training or community facilitation skills
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Experience of working with Salesforce software or willingness to learn
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Good IT skills and experience of Microsoft Office/Google applications, Confluence, Jira, Cloud Sharing
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Language skills: speakers of French, Portuguese, Arabic, Spanish and other regional languages are particularly welcome
Additional Information
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This position is hybrid with regular visits to the office, the postholder will be required to travel to support training weekends.
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Required to attend weekend team trainings (time off in lieu is provided)
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30 days holiday plus bank holidays (pro rata) with a workplace pension and also paid training opportunities to help further your career
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Must have the right to live and work in the UK; MapAction is unable to consider candidates who do not already hold appropriate permissions
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Note: this is an operational role in a small, highly specialised charity and an appreciation of, and affinity with the humanitarian purpose of the charity is essential, as well as a willingness to take up additional tasks outside of the normal role when needed
Equal Opportunities Policy
MapAction is an Equal Opportunities employer. All employees have a personal responsibility to promote and support measures designed to create a working environment which is free from harassment or discrimination on the grounds of gender, marital status, family status, age, race, religion, disability, sexual orientation, membership of the Travelers community or HIV&AIDS status.
How to apply
Please apply via our website with a CV and a covering letter to be considered for this role. The closing date for applications i 2 April 2024. This is a rolling recruitment and we will review applications frequently and proceed to interview to secure someone at an early stage so we urge you to apply early so as not to miss out. For further discussion regarding the content of this role.
The client requests no contact from agencies or media sales.
3 x Prison Facilitator - London Prisons (HMP Wandsworth, HMP Pentonville & HMP High Down)
Location: London
Contract Type: PermanentSalary: £29,584 FTE
Hours: Part time & Full time Positions Available
Job Type: Full time
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have vacancies to provide a service at HMP Wandsworth, HMP Pentonville and HMP High Down. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, these posts will lead the delivery and development of our literacy and numeracy programme at HMP Wandsworth, HMP Pentonville and HMP High Down, maximising opportunities for people in prison to learn to read.
We have 3 roles available:
1 x full time (35 hours per week) at HMP Wandworth - Salary £29,584 per year
1 x full time (35 hours per week) at HMP Pentonville - Salary - £29,584 per year
1 x part time (21 hours/ 3 days per week) at HMP High Down - Salary £17,750 per year (£29,584 FTE)
All roles will be prison-based.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for the w/c 22nd April 2024.
REF-212828
A fantastic opportunity for individuals with interest in bringing people together to join our team as a Partnerships Officer.
As a Partnerships Officer (PO) you will be responsible for providing support across our national partnership team. This team is responsible for developing and engaging our corporate, trust, school and individual supporters, helping Envision to grow with impact. This role will have a particular focus on the development of corporate partnerships which provide mentor teams to support our young people’s development and funding to support our own sustainability.
Working closely with the Director of People and Partnerships, Regional Managers, the Senior Partnerships Manager and another Partnerships Officer, you will provide research, administration, and business development across the wider team.
Key Responsibilities:
- Assist the Partnerships Team in meeting income targets from diverse donor sources.
- Research and grow potential supporters across various donor types.
- Manage partnership records and serve as the primary contact for inquiries.
- Provide administrative support to the wider team.
- Uphold Envision’s values and be a role model for young people and volunteers.
- Ensure that all activity is delivered in line with Envision policies and procedures.
Essential Experience, Knowledge and Competencies:
- Experience of project management – highly organised, with the ability to manage your own time to meet deadlines
- Experience of working collaboratively with internal and external colleagues, partners and stakeholders – communicating effectively through written and verbal communication
- Experience of working within a fundraising capacity or generating new business – including desk research and self-generating new leads
- Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture
Desirable Experience, Knowledge and Competencies:
- Understanding of, and/ or lived experience of, the barriers that young people face, that contribute to the education and employment gap
Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.
Please note, we are unable to support visa applications and therefore applicants must have the right to work in the UK.
We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.
To apply you must please read the application pack and apply online.
Deadline - Midnight Wednesday 10 April
Please note:
- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.
- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application
The client requests no contact from agencies or media sales.
Previous Applicants need not apply.
Role Purpose
To fulfil its Programme Strategy 2022-2027, ShelterBox’s programming will be guided by two Shelter Technical leads, one with a greater focus on emergency response and one with a greater focus on transitional and durable shelters and WASH. The two positions - working in close coordination and collaboration - will collaborate with the Programme Quality and Programme Delivery teams, to maximise the quality of ShelterBox’s programming in alignment with our renewed mission, vision, and strategy, under the leadership of the Head of Programme Quality.
Duties will include but not be limited to:
- Provide technical input into shelter and WASH project design and development, ensuring that shelter technical standards are documented in project sheltering strategies and tools, and that these standards are adhered to throughout the project cycle.
- Continually assess ShelterBox’s technical strengths and areas for improvement, identify approaches to addressing areas for improvement and work with relevant colleagues to put these into action.
- Provide technical advice and assistance to needs assessment, project design and delivery, including through participating in project design, reviewing concept notes/proposals and presence in-country where this is necessary to support the quality of high priority activities.
- Support partners technical shelter knowledge and capacity development, ensuring that their activities are aligned with organisational and global humanitarian standards.
- Ensure that shelter projects consider priority cross-cutting issues such as, environment, housing land and property rights, protection, gender and inclusion, and safety; and that site activities comply with appropriate local, national, and international standards and regulations.
- Support to market assessments to identify existing capacities and resources that can be leveraged to support self-recovery in shelter programming.
- Provide technical support and advice to emergency preparedness planning.
- Work with Heads of Department in International Programmes to identify technical capacity building/training needs of programme staff and ShelterBox Response Team volunteers, and work with the Learning & Development team to develop approaches to meeting these needs.
- Support the Programme Delivery team (Emergencies and Regional Programmes) to assess technical capacity of partners. Develop and deliver and/or facilitate access to shelter and WASH technical capacity building opportunities for our partners as appropriate and work with the Learning & Development team to develop approaches to meeting training needs.
- Represent ShelterBox in the Global Shelter Cluster and other relevant global shelter technical fora, networks, and coordination mechanisms. Facilitate participation of other representatives of ShelterBox in technical/sector fora as appropriate.
- Build and maintain effective working relationships with technical shelter leads in peer organisations.
- Act as technical focal point for existing strategic global/regional partnerships and support the Director and Deputy Director of International Programmes and the Partnerships Manager to build and maintain new strategic relationships with other shelter actors (not including Rotary).
- Engage with sector networks and resources to maintain relationships and awareness of sector trends, learning and recommended practice. Identify potential opportunities and significant improvements in the way we work.
- Proactively analyse and make recommendations on how emerging global and sector trends, developments and research might potentially affect current policy and practices.
- Support development of a Research Strategy and ensure accompanying work plans to make the most of opportunity for improvement, innovation, and development. Include consideration of aid items, approaches, and agreed organisational learnings.
- Build links and collaborate with relevant sector organisations, communities of practice and academic institutions to build strategically appropriate research agenda.
- Engage professional partners (organisations, individuals, and communities of practice) to both obtain and cascade learning opportunities.
- Promote and actively support an organisational learning culture. Communicate knowledge and learning related to product, process, and approach. Work with the Impact & Accountability Lead to ensure that ShelterBox has robust systems in place for technical knowledge management and knowledge sharing. Ensure relevant programme and wider staff are aware of key sector trends and recommended practice as appropriate.
- Work in collaboration with the Sustainability Manager to ensure that project design and implementation considers sustainability, including, but not limited to, utilising local resources where this makes sense and in reducing plastic and emissions in our programming.
- Work in collaboration with Sustainability Manager and Supply Chain to research, test, develop and implement more sustainable alternatives to our shelter offering.
- Support the development of a research strategy and ensure accompanying work plans to make the most of opportunity for improvement, innovation, and development. Include consideration of aid items, approaches, and agreed organisational learnings.
- Accurately and accessibly present ideas, findings, recommendations, and changes as appropriate to the audience to support organisational awareness, decision making, sector voice, and income generation.
- Work away from home, this may be UK or overseas training or deployment to disaster affected areas. Whilst you are unlikely to respond for more than six weeks at any one time, you may be required to deploy for up to 40% of your time in any calendar year.
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are recruiting a volunteer officer to coordinate our volunteer-run projects and activities, currently delivered by 60+ committed volunteers. Managed by Praxis support coordinator, the candidate will work with services and function leads to identify and develop volunteer roles responding to the organisation's and service users' needs, with a particular emphasis on volunteer opportunities for people with lived experience of migration.
Praxis is a dynamic, award-winning human rights charity supporting migrants in crisis or at risk, ensuring that their essential human needs are met and they can overcome their barriers. We have more than 35 years of experience working with migrant communities, and in 2019 we supported around 2,000 people through expert legal advice, housing and peer support. Our holistic approach supports people away from a point of crisis and destitution towards safety, economic independence, social engagement and greater emotional wellbeing.
At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.
Please see our website to find out more about our work.
If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, who will contact you to discuss how we can help.
For further details, please contact Maria Iglesias, Head of Services Operations or Teya Cooper Support Coordinator.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
The client requests no contact from agencies or media sales.
Prison Facilitator - HMP Guys Marsh
Location: Dorset
Salary: £22,067 (£27,584 FTE)
Hours: 28 hours/ 4 days per week
Job Type: Part time
Contract Type: Permanent
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Guys Marsh. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP Guys Marsh, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for the 19 April 2024 (online).
REF-212671
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with?
Right now, we’re looking for a Registered Manager for our Crisis Recovery Service in Ealing.
As well as responsibility for the operational management of the service, including service delivery within policies, procedures and quality standards, the Registered Manager will ensure the service complies with relevant legislation and will oversee the work of a team that comprises of 1 Peer Support Coordinator, 1 Administrator, 1 Community Links Worker and 2 Team Managers that provide line management support for 15 Recovery Workers.
The Registered Manager will also help the Regional Operations Lead to prepare and deliver business plans and budgets. Substantial experience of contract management and the competency it takes to manage regulated activity and attain relevant qualifications as well as meeting the standards required by CQC. A proven ability to develop business plans and manage budgets is important too, as is an up-to-date understanding of the recovery/crisis management model and the ability to ensure the safe management of medication.
You are outcome focused, with a collaborative and flexible approach, you're great at motivating and inspiring others, adept at managing conflicting priorities, negotiate with tact and diplomacy and have good investigation skills. You will also need skills in managing conflicting demands and priorities, motivating staff and delegating work, as well as a good understanding of managing client risk and safe working practices. A relevant professional social care qualification to support your experience would also be an advantage.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
To apply, please visit our website and send a CV and covering letter explaining why you feel you are right for the role.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence.
Programme Manager - Surrey and Sussex
Location: South East
Salary:£36,050 FTE
Hours:35 hours per week
Job Type: Full time
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
Job Type Full time
Contract Type Permanent
Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in prison?
Our three year strategy is working well with improvements and expansions to our delivery model, a renewed vision and mission and we want to continue to develop and grow. To support this, we are recruiting for a new programme manager to grow our programmes and contracts in Surrey and Sussex. Our Surrey and Sussex area covers prisons including HMP Send, HMP Coldingley, HMP Bronzefield, HMP Lewes and HMP Ford. We are seeking proactive, committed, and enthusiastic applicants to join our team and help us continue our journey. Working closely with people in prison, prison managers, Shannon Trust staff and volunteers you will ensure development of our criminal programmes maximising literacy and numeracy learning opportunities for people across a number of prisons and contracts in your area.
Ideally you will have some experience of prison settings, managing teams and contract performance, underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. We want to hear from applicants who can lead, drive performance and who are as committed to the cause as we are.
This is a full time, prison based role at HMP Downview and will require travel across the Surrey and Sussex area.
Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews to be held the week commencing 8 April 2024.
REF-212 432
Job Title: Development Manager
Place of Work: Salford M6
Hours of Work: Part Time, 28 hours per week (flexibly across four days, 9am–4.30pm)
Salary: Competitive - Actual salary £28,728 to £30,168 per annum (FTE £35,904 to £37,710)
Are you passionate about making a meaningful impact on mental health? Do you possess strategic acumen and a drive for innovation? If so, we invite you to apply for the position of Development Manager at START.
About Us: START is a leading mental health charity that has been delivering mental health recovery and prevention services in Salford for almost 30 years. We are dedicated to creating positive change and supporting individuals on their mental health journey.
Our mission is to improve and enhance the quality of life, health and wellbeing of target groups within the community, in particular people at risk of experiencing mental health difficulties or social Isolation.
About the Role: The Development Manager will play a key role in ensuring that we build on existing significant relationships as well as identifying and securing new and emerging opportunities within both the mental health and creative health landscape.
We are looking for a dynamic individual who can ensure that START continues to be recognised as a valued and successful partner organisation. The role offers unparalleled opportunities for personal and professional growth and the prospect of shaping your own career trajectory within a thriving charity that has doubled in size over the past 5 years.
Closing date: 12 noon on Friday 5th April 2024.
Interviews are scheduled to be held on Thursday 18th April 2024.
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Please read the job description for details and relate to this in your application.
No agencies please.