Award-winning Julia’s House Children’s Hospices is seeking an experienced Media and Communications Officer for Wiltshire, with experience gained ideally within the charity sector. 

Julia’s House provides vital home-based and hospice-based care to many life-limited children across the county. The successful candidate will provide dedicated PR and communications support in Wiltshire across multiple channels including digital, raising awareness of Julia’s House and the care it provides to families across the county.  With no Government support, maintaining this lifeline for local families will be the focus of this new position, by creating and implementing PR and communications in support of the dedicated Wiltshire fundraising appeal.

With a sound knowledge of the Wiltshire area, community and media, the successful candidate will be based at our Devizes hospice a minimum of 2-3 days a week, with additional time at our Head Office in Poole, Dorset (subject to Government COVID-19 restrictions).

If you have the following qualities and experience and have the passion to see Julia’s House succeed, we would like to hear from you:-

• Ability to seek out and create compelling and engaging stories

• Experience of PR and media relations including writing press releases and dealing with the media

• Experience of campaign development and management to support brand awareness and fundraising goals

• Sound social media knowledge and experience of creating and marketing digital content

• Excellent communication and writing skills

• Work well within a multi-disciplinary team

• Self-starter, with initiative and a creative spark

In addition to a 35 hour week we offer 30 days annual leave (plus Bank Holidays) and a generous pension scheme amongst our benefits. 

This is an exciting opportunity to join our family and be part of our passionate, dedicated team where you can make a significant difference to the lives of families in Wiltshire.

Closing date: 11 November 2020 

Interviews to be held during week commenting 23 November.

Job Description and Person Specification are available on our website.

The above post is subject to a satisfactory DBS check.

Registered Charity No. 1067125

Julia’s House is a Sunday Times Top 100 Best Not-For-Profit Organisations to Work For and has received their award for 10 years’ commitment to better workplaces

Julia’s House is committed to encouraging equality and diversity among our workforce and our aim is for our workforce to be truly representative of all sections of society and our clients, and for each employee to feel respected and able to give their best.   Based on our current staffing profile, we have identified that there is an under-representation of: (a) individuals of Black, Asian and Minority Ethnic (BAME) backgrounds, so would especially welcome BAME applicants for any of our vacant positions; and (b) males, so we would welcome male applicants for any of our vacant positions and especially for any care and nursing roles.  We also welcome applications from people living with a disability.

Registered Manager; Excellent Salary; Children & Young People

Your new company

Hays are working with a client who specialise in working with children and young people they have complex needs. Their needs could be behavioural, emotional, social, learning, physical or a combination.We build care around the unique situation and individual circumstances of each child by providing frontline residential, care services

Your new role

To maintain the smooth running of the home which are either 7 bed or 3 bed by promoting a harmonious culture by coordinating, supervising, directing and facilitating the team in delivering high standards of care. Protection and support to the children and young people by facilitating their physical, psychological, emotional and social development.

Please note there are various locations in Kent we are recruiting for this client, Brand new homes yet to be open.

• To ensure that the children and young person's primary and developmental needs are priority by working to develop a strong caring ethos based on the clients statement of purpose
• Creating a safe environment in which the children and young people feel emotionally & physically secure, and thus facilitates the guidance & the development of their self-esteem and full potential.
• The work of a Home Manager will, at times, be challenging and will include, but is not limited to duties such as:
• Set in place procedures and processes within current government regulations and company policies/procedures, which ensure that all unit staff have a good knowledge and understanding of legal and registration requirements and are working to ensure that all National Care Standards are met to an exceptional level.
• Manage the physical resources of the home in line with legal, Inspection & registration guidelines / requirements and company policies.
• Manage and be responsible for the financial resources of the home, incorporating business management, budgeting and target setting. Directing and delegating as appropriate.
• Monitor & review effective procedures to manage all Health & Safety requirements of Acorn Homes, in line with legal requirements.
• Establish, monitor and evaluate clear child protection procedures within Acorn Homes, in line with the Protection of Children Act and Company policies.
• Instruct & guide staff, through clearly laid out procedures to exercise responsible control over the children in order to ensure their health & safety and to facilitate the children's sense of responsibility and morals.
• Liaise with social workers, schools, therapists and other professionals as required, in order to represent the child's needs or wishes if they are unable to do so themselves or to advise and facilitate them in raising wishes or complaints with the appropriate people, either personally or through delegated members of your staff team.
• Attend court and give evidence when appropriate, and if needed support and direct staff in preparing a child for interviews or court appearances.
• Chair/facilitate meetings as needed & required, directing the compilation of any necessary reports for court, reviews or planning meetings etc, in liaison with your staff team and to organise/ direct / facilitate the carrying out of those plans within the care environment.
• Contribute to and advise directors in Policy development, promoting a positive approach to change and development through the compilation, monitoring and evaluation of the Company's annual business / development plan.

What you'll need to succeed

• Knowledge of Management theories
• Management Qualifications such as NVQ 5 or Registered Managers Award
• Management training & experience
• Training in supportive skills (i.e. counselling)
• Basic knowledge of IT
• Knowledge of Equal opportunities & diversity models
• Up-to date knowledge of Childcare & Child Protection Laws
• Child related/Social care qualifications

What you'll get in return
£48k basic plus opportunity to earn a £12k Company yearly bonus scheme
£5k joining welcoming bonus or relocation package
Opportunity to manage a brand new children's home

4 Weeks Sick Pay a year

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Alternatively please send your CV with your salary expectations please to

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Call and Care Manager

Employer: Dementia Concern

Salary: £30,000 to £32,000 per annum

Hours: 35 hours per week

Responsible to: Operations Manager & CEO

Responsible for: Up to 15 Care Attendants

Are you a Registered Care Manager or would like to work towards being a register manager, looking to work with a long-standing local charity supporting people living with dementia in Ealing and their carer?

The Dementia Concern Call & Care service offers respite care for carers through providing social interaction and activities to people living dementia through a dedicated team of Care Attendants. We are looking for a registered manager or someone who would like to work towards being a CQC Manager with the drive and ambition to take the service forward. The ideal candidate must have excellent communication and commercial acumen.

Dementia Concern has been providing services for people living with dementia and their carers for more than 25 years and prides itself on providing innovative and high quality services. This post is an opportunity to specialise in a growing field working with a diverse and highly experience team.

Purpose of the Post

The main purpose of the post is to manage the home respite of the charity Call & Care service. Call & Care is a CQC registered service and provides a respite service for carers while providing social stimulation for persons living with dementia. It is paid via the client’s eligible benefits or from their own personal means.

The role also involves working alongside the Volunteer Coordinator who organises a free Carer’s Short Breaks service within the borough. Both roles are part of the grant funding which provides the CQC-registered Call & Care Service and a free volunteer-led sitting service for those living with dementia and their carers. 

Both elements of the Carer’s Short Breaks programme are referred via Ealing Social Services.

The main tasks of the post are to:

• Provide effective management of the day-to-day operations of the Call and Care Service
• Co-ordinate referrals and carry out assessments, including risk assessments, for people with dementia and their carers
• Undertake reviews of the needs of service users
• As registered manager ensure that Call & Care complies with all relevant requirements including Health & Safety and the registered service standards laid out by the Care Quality Commission
• Ensure agreed policies and practices are followed and develop new and updated policies and procedures in consultation with the CEO and support of the HR Manager
• Prepare rotas, check and approve timesheets and annual leave requests
• Maintain good records and statistical systems in accordance with the requirements of both the organisation and funding bodies to achieve targets
• Manage the budget for the service and ensure value for money for service users and the organisation
• Liaise with other colleagues and relevant agencies on the specific needs of service users and share information if requested
• Take responsibility for resolving service failures and complaints and reporting these to the CEO
• Support the development of an improved database for the service
• Monitor and evaluate the performance of Call & Care including outputs and outcomes 
• In conjunction with the CEO develop the service and identify new marketing opportunities
• Provide regular reports to the CEO, the Board of Trustees and relevant

Staff Management

• Provide effective line management of Call & Care staff including the recruitment, induction, supervision and appraisal of Care Attendants 
• Identify and review development opportunities, which will enhance the personal and professional competence of staff and service 
• Oversee relevant training for all staff 
• Plan, allocate and review the work of Care Attendants through their regular one-to-one supervision 
• Arrange and chair regular team meetings for Call & Care staff

Other Duties

• Provide out-of-hours emergency support through an on-call system
• Keep up to date with national and local trends and developments affecting people with dementia and their carers 
• Promote the organisation and its aims externally
• Work in partnership with other organisations to promote awareness of dementia
• Attend meetings, training and conferences as required
• Carry out any other duties which may arise from time to time and are appropriate for the level of the post as directed by the CEO.

Person Specification Essential

• NVQ 4/QCF Level 5 in Health and Social Care or willingness to work towards this
• At least 2 years’ experience of managing and supervising staff in a domiciliary setting
• Experience of assessing service user needs and carrying out risk assessments
• Understanding of Personalisation and its impact on direct service delivery
• Knowledge and understanding of CQC regulatory framework
• An interest in the field of Dementia, the process of ageing and social care
• Capacity to work with service users, carers and the public
• Proficient IT skills including knowledge of databases, rota systems and supporting on-line impact reporting and CQC rating
• Good time management skills and ability to work to tight deadlines
• Willingness to work outside normal working hours (on rota system).

Desirable

• Experience of working as a CQC registered manager
• Experience of running a home care or respite service
• Commercial awareness and ability to understand and manage budgets
• Experience of monitoring, evaluating and auditing
• Ability to communicate well within writing and verbally
• Educated to degree level

Applying for the Vacancy

Please ensure you read through all the information enclosed, including the job description and especially the person specification: the latter will be used as the selection criteria.

A maximum of one A4 sheet of additional information may be added to the application form.An application form is required, but CVs can be submitted as supplementary material. 

I hope you find this information useful and you decide to make an application.

Please ensure that your application and equality & diversity monitoring form reach us by no later than 5pm 27th October, 2020 if we receive a high volume of candidates we may move the closing date forward and if we receive too few replies, we will extend the closing date.

Individuals offered the position will have to undergo an enhanced DBS check. 

Mary Burden

HR Manager

Girlguiding is currently recruiting a Centre Manager based at Blackland Farm Activity Centre in the beautiful Sussex countryside.

This is an exciting opportunity to join the dynamic leadership team of Girlguiding’s national activity centres during a new phase of strategic development. You will work collaboratively with other national Centre Managers, the Strategic Operations Manager, and our Programme & Events Manager to develop, implement and review a long-term strategy for business growth and stability, in line with our strategic objectives.

As Centre Manager, you will be responsible for the recruitment, training, and development of a diverse staff team, leading them to deliver an exceptional guest experience. In addition, you will oversee adherence to health & safety management systems, and the upkeep of estate grounds, facilities, and maintenance. Furthermore, you will manage the delivery of daily operations at the centre, including outdoor activity and camping provision, event delivery, self-catering hire, and an onsite shop, all with associated budgets.

We are looking for a dedicated professional from the outdoor activity sector, with excellent communication skills that support positive engagement with our stakeholders. You will possess an enthusiasm for outdoor adventure experiences and for motivating and influencing staff. You will also have experience of business, facility, and financial management. Additionally, it will be essential for you to demonstrate an ability to engage with a variety of guest and volunteer, and to show your commitment to our organisational ethos and values.

Due to the nature of the role, evening, overnight and weekend work will be required.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. Girlguiding is proud to be part of the Stonewall Diversity Champions programme, a member of the Business Disability Forum, and a member of Time to Change. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.

We are committed to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. Girlguiding is a COVID secure employer, providing support for all employees during the current pandemic. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require.

Working 3 Days a Week (22.5 Hours) at £32,500 Pro Rata.

Fixed term, 12 months.

We are normally based in Knights Youth Centre in Streatham, South London, where our weekly youth club is held. However during additional working days you may work from home.

Da'aro Youth Project was established in 2018 by members of the Eritrean community in London. We are a community-led organisation supporting young refugees from the Horn of Africa. We aim to promote the wellbeing of these migrant young people living in the UK, through direct support, through building bridges in the Eritrean community and through advocating for changes to unfair and discriminatory systems which undermine their wellbeing. We believe that building sustainable relationships of trust and support within the Eritrean community is the best way to empower young people and enable them to overcome their marginalisation within society.

As Operational Manager, you will have to work with members of the Eritrean community in London to develop a positive programme of activities for young asylum-seeking people from the Horn of Africa. You will also have to work alongside young refugees, asylum seekers and other young migrants who are at risk or in crisis to ensure that they can access their statutory rights and achieve their full potential.

You will have experience of managing and delivering youth services to vulnerable young people, as well as providing advice, guidance and support to young people who are refugees, are seeking asylum or are vulnerable as a result of migration. You will also have excellent interpersonal skills, and experience in community organising, in order to be able to build effective relationships with members of the Eritrean community, in order to source volunteer help and promote community mentoring.

Fluent spoken Tigrinya language skills is highly desirable due to the specifics of this role.

To apply please submit your CV and coverng letter by the below date.

Closing date: 11.30pm, Monday, 2 November 2020.
Interview date: Wednesday, 4 November 2020.  Interviews will take place via video conference.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from women, because we would like to increase the representation of these groups at this level.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity No. 1189245 (England and Wales) 

An exciting and unique opportunity has arisen for a service manager to join our team managing two supported-living homes in North West London, for people with learning disabilities and autism. Norwood founded in 1795 is a leading children's, family and learning disability charity.

Role overview

You will manage the day to day running of 2 supported living services in North West London that supports adults with learning disabilities and autism, in line with Norwood’s Vision, Mission and Values. You will oversee all activities within the services, ensure that each person’s package of support is sufficient to meet their needs and that the care and support provided is person-centred. You will be responsible for the recruitment, training, supervision and appraisal of the staff team.

About you

You will need to be NVQ/QCF Level 5 qualified, hold proven experience of working in the delivery of Care and Support to adults with learning disabilities, autism and PMLD. You need be aware and up to date with the current legislations, including the Health and Social Care Act (2008) and have experience in reviewing and monitoring service delivery, building strong leaderships, team working, people management, delegation and budget setting and management skills.

Our benefits:

•  Working with one of the UK’s leading charities
• Pension
• First class training and induction
• Generous holiday entitlement
• Overtime opportunities
• Competitive rates of pay
• Retail discount card

A thorough induction and training package would be provided to all new staff and is the perfect job for somebody that’s looking for an exciting and rewarding career where your input can make a difference.

*CV’s reviewed weekly, interviews arranged to suit on an “as and when required” basis.*

This post is subject to an enhanced Disclosure and Barring Service (DBS) disclosure.

Norwood is a disability confident employer.

Patron: Her Majesty The Queen.

Registered Charity No: 1059050

Fixed term, 10 – 12 months
Normally based in Stratford, East London but while our office is closed, this role will work from home 

Unicef ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

The International Programmes Engagement Team is the hub of technical expertise within Unicef UK on Unicef’s global programming, priorities, funding and programme travel and security. We are currently recruiting for an Operations Manager to join the team.

As International Programmes Operations Manager, you will have two principal areas of focus; ensuring that funds raised by Unicef UK are accurately and efficiently transferred to the appropriate international programmes, and co-ordinating the safe, efficient and effective travel of Unicef UK staff and supporters to Unicef’s international programmes.

You will have experience of managing financial and information systems, including programme reporting, as well as managing and implementing safety and security policies and procedures, including responding to crisis situations.  You will also have excellent interpersonal skills, and be able to quickly build effective working relationships with colleagues across the organisation.

Act now and click on the link below to apply online.

Closing date: 5pm, Monday, 26 October 2020.
Interview date: Tuesday, 3 November 2020.  Interviews will take place via video conference.

We are normally based on the Queen Elizabeth Olympic Park in Stratford, East London but while our office is closed, this role will work from home or from wherever makes you happy.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups at this level. We want to do this because we know greater diversity will lead to greater results for children.

Unicef UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact Supporter Care during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Are you the type of person who wants to make a difference? Have you always liked to help people? Enjoy a challenge? Then this could be the start of your career in mental health.

Response Home Care Agency provides care to people who need assistance to meet their mental, physical, social and personal care needs. We are looking for a Home Care Support Worker to join our growing service to support clients across South Oxfordshire and Vale.

About the Home Care Support Worker role

The role includes helping clients with all aspects of personal care and their daily living. Response is currently expanding the service and requires Home Care Support Workers who, as part of a team, can provide support to clients in their own home. The successful candidates must have a full driving licence and use of a car. They must have the ability to work independently with a flexible approach.

Please note that all roles require a full DBS check (paid for by Response).

What you will be doing as our Home Care Support Worker:

- Assisting clients with personal care including, but not limited to, washing, dressing and incontinence care
- Meal preparation and assistance in accordance with clients’ wishes.
- Completing daily laundry needs as required and specified within the care plan.
- Working in partnership with all others involved in that person’s care, including relatives and carers, other professionals, colleagues and Registered Manager
- Help clients to receive, take and store medication according to the Drugs Policy and record on the clients’ medical records. This will only need to be completed if documented within the care plan.
- Assisting clients with attending appointments

In return as our Home Care Worker, we offer fantastic benefits including:

- Excellent training and induction
- 25 days annual leave + bank holidays
- £100 towards gym membership
- Free uniform
- Discounted online shopping vouchers
- Cycle to Work Scheme
- Employee Assistance Programme
- Free flu jabs
- £500 refer a friend scheme
- Paid travel time

If this Home Care Support Worker sounds like the role for you then please click ‘Apply’ today! We’d love to hear from you!

Response is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

In many organisations this role is purely fundraising.  We’re looking for someone to design our supporter journeys and as importantly someone to inspire and support them across their many different journeys.  Fundraising is good, but it isn’t everything.

We want to have reached 10,000 supporters and members by 2023. We’ll work on outreach campaigns and need you to make sure new members and new enquirers are given the love and attention they need to get, and stay engaged.

Your role is to create the communications and the processes to support our supporters and members in their engagement with us. We’ve little in place right now, so this is a great time to make your mark.

ROLE

To support our supporters and ensure that they are made to feel welcome;  that they can find the information they need, can get involved in a way that suits them, are aware of the services they can access, take part and vote as members, stand or vote for Trustees, attend the AGM, are supported in reaching out to others, are acknowledged, thanked and are kept informed and inspired.   

ABOUT YOU

You enjoy writing and have an easy, relaxed style. You will be at home in the social media environment.  Alongside your great communication skills (is it wrong to hope you stammer?) you are analytical - able to see the bigger picture – keen to drill down on user journeys and set up processes capable of supporting and tracking the different paths our supporters take – whether that be fundraising, campaigns, volunteering or just kept inspired. And convert passers by into fully engaged members and supporters. 

SUPPORTER JOURNEYS

You will start by mapping the routes people (can) take to get involved – and set up systems and communications (emails, tweets, letters, thank yous, information packs) to encourage them to stay engaged and involved.

You will work with mailchimp, hootesuite and other platforms to ensure supporters are kept informed via a channel which suits them. You’ll work with our Salesforce Administrator to ensure we capture all relevant data, segment our communications and monitor impact. Don’t be afraid to rethink how we do things.  Take a look at Facebook Support Group, Twitter and Insta – how do we use these channels to convert people into members?

A portion of our supporters have been with us for up to 40 years, others are fresh in.  We’ve enquiries in from parents, from students, from those struggling at work and from rebels keen to campaign.  You will need to be systematic and structured in your approach if we are to provide consistent care for all of our supporters.

While your communications will capture and inspire, this needs to be backed up with good structured admin and planning skills.  You’ll design the pathways for fundraisers and runners – from the info packs through to the certificates and thank yous; you’ll have your sights set on high volume recruiting during International Stammering Awareness Day; have a plan for students; have the welcome email off pat.  And because you are ambitious, keen to demonstrate the value you bring and show your achievements, you’ll set up monitoring and tracking from the start.

If this is you, come and join the team.

Age UK Kensington and Chelsea is seeking experienced care assistants who are available for weekend work and/or evenings, as well as those who are looking for regular weekday work. You will be joining our dedicated At Home Services team who provide a range of support services for adults who are either 55 years and over, or who have physical and learning difficulties. This support may include personal care, respite care, post hospital discharge care and light housework. Please see the Job Description for more detail.

Our aim is to support our service users to stay as independent as possible in their homes, by providing a personalised service to meet their needs. If you are passionate about providing person-centred care and looking for a rewarding role where you will make a real difference to the lives of the people you support, then we would love to hear from you!

Candidates for this role should have a minimum of six months experience and be able to demonstrate that they share our values. Training will be provided.

Age UK K&C are proud to be an accredited Living Wage employer, committed to paying our employees a fair wage that reflects the real cost of living.

Contract and Salary: £10.75 per hour on a zero hours contract.

Benefits of joining our team:

• Ongoing training 
• Stakeholder pension
• Free employee assistance programme

Please email your CV and cover letter to the At Home Service, Age UK Kensington & Chelsea, 1 Thorpe Close, London W10 5XL 

Are you passionate about supporting young people to achieve their potential? Do you want to work in a challenging, team-focused and rewarding environment? Do you have the skills to  lead a diverse team to perform to the best of their abilities?

Centrepoint is the UK’s leading charity for homeless young people. We provide a range of accommodation based and floating support services to vulnerable young people across London, Manchester, Yorkshire and the North East. Our vision is to end youth homelessness but until then we will continue to provide young people with a place to call home, tailored support and the opportunity to build the skills needed to sustain independent living.

This is an exciting Service Manager role based in Hammersmith and Fulham and includes responsibilities for supported accommodation services and floating support services. The Service Manager is responsible for overall service delivery and performance management, providing effective leadership to achieve high quality outcomes for young people and working in partnership with Social Services teams.  At Centrepoint, we work in a Psychologically Informed Environment. All staff are required  to implement this approach when working with young people.

We are looking for an experienced manager with exceptional skills in establishing and maintaining positive relationships both internally and externally.

A key part of the role will be to promote a vibrant culture with an uncompromising commitment to excellence and a fully integrated support service, reflecting the needs of those accessing the service.

In return for your efforts you will receive a competitive salary, excellent training and development and a host of staff benefits such as interest free travel loan, stakeholder pension scheme entitlement.

We seek to challenge discrimination and are committed to fairness and equality. We especially welcome applications from anyone with direct experience of being homeless or using young people’s service.

Location: Hammersmith and Fulham

Contract: 12 month fixed term contract

Closing Date: Monday 26 October, 12 noon

Age UK Bromley & Greenwich is looking to appoint a Care Navigator to join a dynamic team committed to supporting the provision of high quality health care to people within the London Borough of Bromley.

The  integrated Care Networks (ICN) have  been co-developed with key stakeholders for providing more integrated care services, initially for people with complexed needs or long term conditions who are at high risk of future admission to hospital, helping them stay healthier at home.

The Care Navigator, works alongside multidisciplinary team professionals and is pivotal in capturing the patient’s non-medical support needs and then navigating them to the right support, at the right place and time.. The Care Navigator also signposts and/or refers to third sector services of benefit and provides information and encouragement to support patients be empowered to make informed decisions about their health and wellbeing.

We are seeking applications from individuals with experience of delivering services in the third sector, health or social care for with people with complex needs. You will need to demonstrate a compassion and empathy for people in a professional manner, have excellent communication, organisational and IT skills and experience of building relationships across the sectors.

In return, the successful candidates will be provided with comprehensive training to fulfil the role.

If you would like to be part of this exciting innovative service, we would welcome your application.

Interviews: Thursday 19th November

Please note we do not accept CV submissions.  No agencies, thank you.

Age UK Bromley & Greenwich is the trading name for Age Concern Bromley, registered Charity No. 1060861

Principal Practice Tutor (PPT) is an exciting role for someone who wishes to combine management and leadership responsibilities whilst keeping a close connection to the work of their team by working directly with participants on the Frontline Programme. You will join a team of Principal Practice Tutors who provide programme leadership and team management that is central to effective delivery of the Frontline programme. You will ensure a high quality teaching experience, resolve escalated participant issues and support Consultant Social Workers to provide an excellent practice learning experience to participants.

There are 2 roles available: 1 based in West Midlands and 1 in East Midlands with regular travel across your geographical area.

The role comprises of 6 core areas of responsibility;

• Programme leadership and team management
• Resolve escalated participant issues
• Practice learning of participants
• Consultant Social Workers
• Teaching
• Supporting wider organisational objectives

We are actively seeking applicants from Black, Asian and Minority Ethnic backgrounds.

As part of Safety Improvement Programme the South west Academic Health Science Network (SWAHSN) are aiming to reduce deterioration-associated harm by improving the prevention, identification, escalation and response to physical deterioration, through better system co-ordination and as part of safe and reliable pathways of care in our region.

The SWAHSN is seeking an associate for 6 months (2 days a month) to support this programme and its primary care related activities. Please read the information below to express your interest via our website.  Once you have registered your interest you will be sent a link to complete 3 questions online through our Applied Platform.

The role

• Engage with primary care stakeholders at all levels of the system to gather information and inform the programme focusing on RESTORE2, TEPs and advanced care planning, and other areas specified.
• Attend ManDetSIP Board meetings to input into the programme planning and delivery.
• Be the go-to person for all primary care related aspects of the programme including planning, delivery and evaluation.

Expected activities

• Support the testing of the PC RESTORE2 evaluation tool in the pilots sites in South Devon
• Work with primary care focal points in each county to gather evidence of impact and benefit to primary care and be the go to person for RESTORE2 primary care related questions/issues
• Support the Treatment Escalation Plan/Advanced Care Planning work in primary care

• Supporting the continued spread of RESTORE2 across the three counties by engaging with Primary Care Networks (PCNs)
• Provide PC input into the development of the Local Improvement Plan (LIP) including metrics and data
• Provide PC input into network events
• Advise SWAHSN on the Directed Enhanced Service (DES) and its impact on patient safety
• Support the link between the primary care and medicines SIP which focuses on enhancing the communication between care homes, PC and pharmacists.
• Advise on the primary care elements of the virtual ward and pulse oximetry work

The role will be largely delivered remotely and you will join the Patient Safety Team.  All associates will be required to agree to our SWAHSN Consultancy Agreement with the SW AHSN.