Upload your CV
Save time when you spot your dream job. Upload your CV with ease.
Save time when you spot your dream job. Upload your CV with ease.
Job Title: Independent Services Manager
Contract: Permanent
Hours: 25 hours per week
Salary: £22,857– £24,286 per annum (£32,000 - 34,000 FTE)
Location: Home based
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Voice
Coram Voice is part of the Coram Group of charities. We are a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state
We support children and young people from birth to independence, creating a change that lasts a lifetime.
About the Independent Service Manager role
We are looking for an experienced professional to manage our England wide service for complaints under the Children Act (1989) and Independent Person service for Secure Accommodation Reviews for children placed in secure children’s home under section 25 of the Children Act (1989).
The role will be responsible for the delivery of this national service managing a group of committed and dedicated associate Independent Persons, as well as managing the relationships with our commissioning authorities.You will have the credibility to work at a management level, and the skills and experience in the sector to support and manage people, relationships with commissioners whilst maintaining high standards of professional practice.
We want a leader who will build and develop our team of associate Independent Persons who act as Investigating Officers, Independent Persons, Stage 3 Panel chairs and panel members for Children Act (1989) complaints against local authorities, and Independent Persons for Secure Accommodation Reviews.
The post holder will be responsible for ensuring excellent service delivery that meets internal and external performance measures.They will hold responsibility for quality assuring work undertaken via contact with Independent Persons and scrutiny of investigation reports.
We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services.
This post will be home based (with access to our attractive Central London offices for those who wish to do so).
The post holder may on occasion be asked to travel within England as part of contract management or to attend staff and management events in London.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 21st September 2026
Interview Date: 29th September 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
2026 Coram Voice - Registered charity no: 1046207
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for experienced social workers to help take the Weekenders programme into its next chapter. You will join a small, ambitious charity and play a central role in growing a relational, child-focused programme across England.
THE OPPORTUNITY
Salary: starting from £40,000, subject to experience
Hours: full time, 37.5 hours per week
Location: home-based within England, with regular team co-working and travel
Contracts: one permanent post and two 18-month fixed-term posts
Flexibility: occasional evening or weekend delivery, usually around once per month
Travel: across England, including occasional overnight stays; reasonable expenses are covered
ABOUT NOW FOSTER
Now Foster brings together social work, service design, lived experience and innovation to transform fostering in England. Our vision is to bring many more wonderful people into fostering so that more children and young people can experience stable, meaningful relationships with caring adults.
We are a small team with big ambitions. We value creativity, collaboration, learning and continuous improvement, and we work with partners who share our determination to do better for children and families.
ABOUT WEEKENDERS
Weekenders is our flagship programme. We recruit and support weekend foster carers – known as Weekenders – who build regular, long-term relationships with children and young people supported by local authorities. It is about showing up, making a difference and becoming an adult a young person can count on.
The programme is entering an exciting period of growth. We are expanding our partnerships with Regional Care Cooperatives, Fostering Hubs and local authorities across England, currently including London, the South West, North West and North East.
THE ROLE – Lead delivery, develop people and stay close to practice
As a Weekenders Programme Manager, you will turn our ambition into consistently excellent delivery. You will lead the day-to-day support of applicants across an agreed portfolio of areas, making sure prospective Weekenders receive a warm, responsive and motivational experience and that our partners can rely on us to deliver what we have agreed.
This is a people-management and delivery role with a strong connection to practice. You will line-manage Journey Guides, manage a network of independent social workers (ISWs), lead our prep group training and undertake some intro chats yourself.
The role does not carry a statutory caseload. It does carry real responsibility for safeguarding, practice quality, operational oversight and relationships across a growing, geographically distributed programme.
Delivery Leadership: Lead programme delivery
Take day-to-day responsibility for Weekenders delivery across an agreed portfolio of Fostering Hubs and local authority partners.
Turn partnership agreements and local processes into clear applicant journeys, with roles, handovers and timescales understood by everyone involved.
Plan capacity across Journey Guides, ISWs, prep group training and your own direct work so that delivery keeps pace with demand.
Monitor applicant progress, identify delays or risks early and work with colleagues and partners to find practical solutions.
Maintain a consistent Now Foster experience across regions while adapting thoughtfully to local contexts.
People Management: Manage and develop Journey Guides
Provide reflective one-to-one and group supervision, clear objectives and timely feedback.
Allocate work fairly, monitor workloads and create the structure needed for responsive applicant support.
Coach Journey Guides in relationship-based, strengths-based and motivational conversations, using observation, role play and practice review where helpful.
Support sound judgement, safe practice and professional boundaries, addressing performance or wellbeing concerns early and constructively.
Build a connected team culture in which people share learning, ask for help and take ownership.
Practice Oversight: Manage ISWs and assure practice quality
Build and maintain a reliable pool of qualified, registered ISWs to undertake initial home visits and teach on prep group training days.
Coordinate ISW recruitment, onboarding, availability, allocation and briefing in line with our safer recruitment and practice arrangements.
Set clear expectations for the quality, timeliness and tone of home visits, written outputs, training and feedback.
Review quality, provide constructive feedback and address concerns promptly, while forecasting capacity and arranging cover.
Training: Plan, staff and lead prep group training
Own the planning and delivery of prep group training across programme areas, including schedules, venues or online delivery, materials, communications and staffing.
Facilitate and teach on prep groups, modelling inclusive, relational and reflective practice.
Brief and support ISW co-facilitators so sessions are coherent, well-paced and grounded in the realities of fostering.
Make sure applicants can reflect meaningfully on children's needs, safer caring, trauma-informed care, cultural matching and working with fostering services.
Ensure observations and training feedback are recorded sensitively and on time, and use feedback to strengthen future delivery.
Relationships: Stay close to applicants and partners
Undertake some intro chats, particularly where additional experience, judgement or continuity is needed.
Step into complex applicant situations or difficult conversations without taking over work appropriately held by Journey Guides.
Develop trusted operational relationships with Fostering Hubs, Regional Care Cooperatives, local authority fostering teams and other partners.
Work through differences or blockages constructively, combining persistence with curiosity about other people's pressures and perspectives.
Programme Addurance: Safeguarding, quality and improvement
Promote a strong safeguarding culture and ensure concerns are recognised, recorded and escalated appropriately.
Maintain accurate, timely records and use pipeline data, feedback and practice observations to understand performance and improve delivery.
Contribute to the development of tools, guidance, communications and digital workflows as Weekenders grows.
WHO WE'RE LOOKING FOR – Experience, judgement and a strongly relational approach
Essential
You will need a recognised social work qualification and current registration with Social Work England. Beyond that, we are looking for someone who can combine strong practice judgement with people leadership and operational oversight.
You will thrive in this role if you have
People-management experience – line-managing, supervising or developing staff, including giving feedback and supporting performance and wellbeing.
Operational leadership – experience leading a service, programme or complex workflow with multiple people, deadlines and handovers.
Children's services experience – in fostering, children's social care or a closely related setting, with a sound understanding of safeguarding and professional accountability.
Training confidence – experience planning and delivering engaging adult learning, workshops or group training.
Partnership skills – experience building productive relationships across organisational boundaries and working through operational challenges.
A relational approach – able to hold warm, purposeful and appropriately challenging conversations with people from a wide range of backgrounds.
Strong organisation and judgement – able to prioritise, delegate, manage dependencies and recognise what needs closer oversight or escalation.
Digital and data confidence – comfortable using CRM and workflow systems, interpreting delivery information and turning insight into action.
The way you work matters
Children first – you keep children's needs, relationships and long-term outcomes at the centre of decisions.
Warm and reflective – you build genuine relationships, remain curious about your own impact and welcome feedback.
Courageous and accountable – you name concerns, make decisions, follow through and own mistakes.
Collaborative – you share learning generously while maintaining clear accountability.
Adaptable – you are comfortable in a small, ambitious organisation where roles and systems continue to evolve.
Bonus points for
Lived experience of the care system.
Training or experience in motivational interviewing, systemic practice, coaching or another relational approach.
Experience of foster carer recruitment, initial visits, assessment, prep groups, panel or post-approval support.
Experience commissioning, coordinating or quality-assuring ISWs, associates or other independent practitioners.
A practice educator, adult-teaching or training qualification, or substantial equivalent experience.
Experience scaling a service across regions or working with a dispersed team and multiple delivery partners.
Project, budget, contract, risk or resource-management experience.
Experience of co-production, service design or continuous improvement.
WHAT IS IN IT FOR YOU
Joining Now Foster means being part of something different. We are small, ambitious and innovative, and you will have genuine influence over how Weekenders grows. You will stay close to practice and impact without carrying a statutory caseload.
You will join a supportive, collaborative team that cares about doing excellent work in a sustainable and humane way. We work a 37.5-hour week and trust people to manage their time with balance. The programme sometimes requires evening work, weekend training days or travel, and we flex working time around those commitments.
Salary from £40,000.
28 days of annual leave plus bank holidays.
Home-based working with regular co-working and team days.
Travel and reasonable work expenses covered in line with Now Foster policy.
The tools and technology you need to work effectively.
Workplace pension scheme
The opportunity to help build a bold, lasting and more relational approach to fostering.
We know strong candidates do not always meet every desirable criterion. If the purpose of the role excites you and your experience gives you a strong foundation for the essentials, we encourage you to apply.
RECRUITMENT PROCESS – Key dates and how to apply
Early application is encouraged. We may close the advert before 20 September if we receive a sufficient number of strong applications.
HOW TO APPLY
Please apply through the Charity Jobs listing by the closing date. Candidates invited to interview will receive further information about the format and preparation in advance.
You must have the right to work in the UK. Appointment is subject to current registration with Social Work England, a satisfactory Enhanced DBS check and our other safer recruitment requirements.
We recognise that candidates may use generative AI tools to support their application. This is acceptable, but your application must remain an authentic reflection of your own experience and motivation. Please tell us if and how you used AI as part of preparing it.
As a small charity unfortunately we do not have capacity to respond to unsuccessful candidates or offer feedback at the application stage. Please assume you have been unsuccessful on this occasion if you do not hear from us before the interview dates.
OUR COMMITMENT TO EQUALITY
Now Foster is committed to being an equal opportunities employer. We celebrate diversity and actively encourage applications from people of all backgrounds, identities and experiences. Recruitment decisions are made using fair, objective and transparent criteria, and we will make reasonable adjustments so the process is accessible.
If you want to help grow a pioneering programme, develop a thoughtful team and create more lasting relationships for children and young people, we would love to hear from you.
Your answers to the four questions when you click apply are what we assess. All answers up to 300 words. Allow around 90 minutes in total. We ask for a CV because the platform requires one, but we score the questions first and use the CV only for factual checks after shortlisting.
The client requests no contact from agencies or media sales.
This is a fantastic opportunity for an experienced relationship fundraiser to join Kids and play a key role in growing our philanthropic income. If you are passionate about building meaningful donor relationships and creating lasting impact for children and young people with special educational needs and disabilities (SEND), we'd love to hear from you.
Philanthropy and Relationships Manager
Location: Home-based with regular travel for face-to-face meetings
Hours: 36 hours per week (flexible working arrangements can be discussed at interview)
Salary: £35,000 per annum
About the Role
We're looking for an ambitious and motivated Philanthropy and Relationships Manager to lead the development of our major donor programme. Building on recent strategic recommendations, you will develop and deliver a sustainable fundraising programme that grows support from mid-level and major donors.
Working closely with the Head of Fundraising and colleagues across the organisation, you will identify, cultivate and steward high-value supporters, creating compelling opportunities for them to invest in Kids' mission. You will play a vital role in securing significant gifts and developing long-term partnerships that help children and young people with SEND achieve their full potential.
This role offers the opportunity to shape and grow a portfolio of supporters while helping to create a culture of philanthropy across the organisation.
Key Responsibilities
Strategy and Planning
Relationship Management
Prospect Development
Income Generation and CRM Management
Donor Communications
About You
We are looking for someone who can demonstrate:
Why Join Kids?
At Kids, you'll be part of a dedicated team committed to creating brighter futures for disabled children, young people and their families. This is an exciting opportunity to shape a growing philanthropy programme, develop meaningful supporter relationships and secure transformational gifts that make a lasting difference.
Apply today and help us create life-changing opportunities for children and young people with SEND.
For further details about the role, responsibilities and requirements, please refer to the full Job Description attached.
We encourage early applications as we reserve the right to close this vacancy ahead of the advertised closing date if we receive a high volume of suitable applications
The client requests no contact from agencies or media sales.
Who we are
IPSEA (Independent Provider of Special Education Advice) is a national charity working to ensure that children and young people with special educational needs and disabilities (SEND) receive the educational support they are legally entitled to. Since we were formed in 1983, we have helped to improve the education experience of thousands of children and young people across England. We do this by providing free and independent legal advice and casework support for families, undertaking policy work and delivering training on the SEND legal framework.
What you’ll do
Reports to: Chief Executive
Location: Home-based or Hybrid (with frequent travel for events and meeting with parliamentarians and other stakeholders)
We are seeking a Policy Manager to lead IPSEA's policy and influencing work to achieve positive change for children and young people with special educational needs and disabilities (SEND) and their families. Working closely with the Chief Executive, Head of Legal and Training, trustees and colleagues across the organisation, you will set strategic policy priorities and develop evidence-based influencing plans that support IPSEA's mission and long-term objectives.
Drawing on insights from our advice and tribunal services, legal expertise and the experiences of families, you will identify systemic issues within the SEND system and develop policy solutions that improve children and young people's access to the support and education to which they are entitled. You will ensure that IPSEA's policy positions are credible, legally robust and informed by the lived experiences of those we support.
You will lead IPSEA's engagement with government, Parliament and other key decision-makers, identifying opportunities to influence legislation, policy and practice at both national and local level. This includes overseeing responses to consultations, parliamentary inquiries and calls for evidence, as well as preparing briefings and strategic advice to support senior-level engagement and advocacy.
Working collaboratively with colleagues across legal, communications, fundraising and training teams, you will ensure IPSEA's policy, campaigning and public affairs activities are aligned and maximise the organisation's impact. You will also monitor developments across the political, legal and policy landscape, helping IPSEA respond proactively to emerging opportunities and challenges affecting the rights of children and young people with SEND.
This role offers the opportunity to make a real difference as part of a small, friendly, and dedicated team. If you are passionate about helping children and young people with SEND and have the skills and experience needed, we would love to hear from you.
Who are we looking for?
You will have significant experience in a senior policy and campaigning/public affairs role and have good knowledge of local and national government structure including the legislative process.
You the ability to build and maintain relationships with a range of stakeholders including MPs, civil servants, campaigners and parents. You exhibit tact and diplomacy and can be impactful with people of varying levels and experience.
Your research and critical thinking skills enable you to analyse policy and data to produce relevant reports and position papers. You have experience of drafting organisation responses to government consultations and parliamentary calls for evidence.
IPSEA should also reflect the communities we support. We would particularly like to hear from candidates from ethnic minority backgrounds, LGBTQIA+ people, under-served communities and disabled people, as well as those with lived experience of the SEND system, either as a child or as a parent/carer.
What we can offer you
To apply
Visit our website to download a recruitment pack and application form.
Deadline for applications: 9am on 7 September 2026.
First-round interviews: on 15 September 2026 in our offices in Takeley, Essex, with second-round interviews (online) on 18 September 2026.
NO AGENCIES PLEASE.
We help children and young people with special educational needs and disabilities (SEND) get the education they are entitled to by law


The client requests no contact from agencies or media sales.
Special Olympics GB is proud to support some of the most inspiring athletes in the world — individuals with intellectual disabilities who compete from local to international levels, breaking down barriers and showing the transformative power of sport both on and off the field of play.
As we enter an exciting new chapter, we are seeking an outstanding Director of Operations to join our Executive Leadership Team. This is a pivotal role for a strategic and values-driven leader who can strengthen our organisation, drive operational excellence and help deliver even greater impact for athletes, families and communities.
Working closely with the Chief Executive, Board and wider movement, you will lead organisational performance across governance, safegaurding, finance, people, systems, planning and delivery, ensuring Special Olympics GB is resilient, ambitious and fit for the future. As Executive Lead for Safeguarding and Welfare, you will champion a culture where the wellbeing, safety and dignity of every athlete remains at the heart of everything we do.
We are looking for someone who:
The Director of Operations at SOGB is a wide-ranging, key role, reporting to the Chief Executive as a member of the Executive Leadership Team (ELT). Working across the organisation, the Director of Operations manages the operational and support services activities including governance, compliance, HR, business processes, IT, safeguarding, finance and health & safety to ensure that the organisation runs smoothly, efficiently and effectively.
Application Instructions
For Job Role specifics and how to apply please see the below SOGB Director of Operations Recruitment Pack.
The closing date for applications is Friday 4th September 2026 at 9am. There will be a two- stage interview process that will cover both culture/motivators and thematic competencies. Stage 1 interviews will take place week beginning 28th September 2026 and stage 2 will take place week beginning 5th October 2026.
To apply, please send a covering letter (maximum 2 pages) explaining why you wish to apply for the Director of Operations role. It is important that all prospective candidates understand our mission and are driven by our cause. Referring to the role description, please be specific about how your skills and experience will help you undertake this role. Generic applications will not be considered.
We are Special Olympics GB. We are Inclusion in Action.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Youth Programmes Officer – West Midlands
SALARY: £18,731 pro-rata including holiday pay, based on a working pattern of 30hrs/week across 4 or 5 days, and 39 weeks/year. £26,700 FTE
LOCATION: Homebased with travel within West Midlands (mainly Wolverhampton and Telford)
HOURS: 30hrs a week, working term time only (39 weeks/year).The hours and days of coverage may be negotiable for the right candidate and experience.
CONTRACT: Permanent
Ideal opportunity if you enjoy working with young people and want to help them be the best they can be.
Flexible and rewarding position within a dedicated and supportive team, working together to develop teamwork, leadership, and employability skills that inspire the next generation to aim high.
Are you looking to join an exciting organisation that’s truly making a difference?
The Jon Egging Trust are seeking a highly motivated individual with experience of working with young people, to plan and deliver inspiring teamwork, leadership and employability programmes in the West Midlands. The role involves liaising with school staff, local partners (including the Military and local businesses) and volunteers to ensure programmes meet the needs of our young people and is supported by the Regional Manager, Midlands. You will be joining a fantastically motivated and committed team of workers who are all passionate about improving the lives of young people through our specialist youth programmes.
The successful candidate will be based from home with a requirement to travel to partner schools and business sites in and around Wolverhampton and Telford. Fuel expenses are paid and travel time is included as part of working hours. Working with secondary schools to provide early support programmes, core delivery time is usually within the school working day and during school terms only. All other working hours can be managed with flexibility by the post holder to ensure that all administrative tasks are completed as required.
Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicantswhatever your background and whatever your stage in life, so if you arereturning to the workforce after a period away,or even seeking a change of pace, please get in touch.
About the Jon Egging Trust (JET)
At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.
Our benefits package includes:
Flexible working
Enhanced annual leave
Homeworking allowance
Occupational pension scheme
Occupational sickness scheme
Special paid leave provision
Enhanced family leave
Download the Candidate Information Pack
Read our Applicant Privacy Notice
Child and adult at risk protection policy statement
The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities.JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.
To apply
Please complete our online application form. LINK TO ATS
The closing date is Sunday 13th September at 23.30 hrs
Formal Interviews to be held via Teams plus an in-person session delivery at one of our partner schools in West Midlands week commencing 21st September 2026, location to be confirmed.
Questions?
Contact through our website.
Please note:
Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback.
To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role.
As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy.
The client requests no contact from agencies or media sales.
Remote (Surrey and surrounding areas) | 18 – 24 hours
£27,500 pro rata | Flexible working | Real impact
Are you kind, caring and professional – the sort of person who listens deeply, holds space for others, and wants to make a real difference?
At Jigsaw South East, we support children and young people who are facing or coping with the death of a loved one. We’re looking for a compassionate and confident Grief Support Worker to join our small, dedicated team.
In this role, you’ll:
This isn’t just a job, it’s a chance to walk alongside people at one of the hardest points in their lives and offer light, steadiness and support.
We’re looking for someone who brings:
We offer:
If you believe in the power of kindness and want to help children feel seen, safe and supported, we’d love to hear from you.
View our recruitment pack for more information including a full job description and person specification:
The client requests no contact from agencies or media sales.
Context of role:
The Outreach Officer plays a key role in raising awareness of services, strengthening community
partnerships and supporting the delivery of high-quality bereavement support activities across the
region. The postholder will engage with local networks, coordinate events, and support volunteers while ensuring effective monitoring, reporting and continuous improvement.
This role sits initially within Shropshire, Worcestershire and Herefordshire, but will expand to support phase 3 of the expansion which will include the West Midlands, Warwickshire and
Staffordshire.
Key responsibilities:
Support Service:
1. Event Coordination and Delivery
1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and
support events.
1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.
1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams
when required.
1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.
2. Awareness, Training and Engagement
2.1: Lead on regional awareness training delivery for non-emergency services and community-based
organisations.
2.2: Deliver additional 2wish training programmes as required, including Children & Young People
(CYP) and Bereavement in workplace support training.
2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals
within non-emergency services.
3. Partnership and Network Development
3.1: Actively engage with local bereavement networks through attendance at meetings, hosting
information stands and building strong professional relationships across the region.
3.2: Develop and maintain effective links with community partners to expand reach and awareness of
services.
4. Volunteer Support
4.1: Act as a key local contact for volunteers.
4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider
team.
5. Administration, Monitoring and Reporting
5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:
52: Event planning and delivery
5.3: Marketing and communications
5.4: Contact and engagement tracking
5.5: Professional and family engagement records
5.6: Accurately record interactions with stakeholders, including; families, professionals, champions
and referral partners.
5.7: Monitor and manage posts/content on Facebook family accounts.
6. Quality Assurance and Improvement
6.1: Support quality audits and contribute to continuous improvement processes.
6.2: Collect and review feedback from events and training sessions to inform future development.2.0 General:
1.1: To be responsible for organising own work agenda, time management and administration
1.2: To keep clear and up to date records on database of activities with families and any ensuing
action
1.3: To promote the on-going work and continued support that 2wish can offer
1.4: To work as part of a team providing support to suddenly bereaved families
1.5: To work alongside support team and maintain a seamless approach to service delivery
1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies
1.7: To show respect and sensitivity for the cultural and religious beliefs of families
1.8: To undertake learning opportunities and seek them out for the team
1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,
Health and Safety and Lone Working; and to be proactive in implementing new safe working
practices as appropriate
1.10: To attend weekend and evening community events in support of the charity as necessary
1.11: Participate as and when required in team meetings and one-to-one meetings, and
undertake, as appropriate, courses/training/other developmental activities, which is relevant to
the role
1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of
services and activities provided
1.13: Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances
unpredictable and varied. All employees are therefore expected to work in a flexible way and
tasks, which are not specifically covered in their job description may have to be undertaken.
This role is subject to a DBS check.
The client requests no contact from agencies or media sales.