Registration services manager jobs

The Holocaust Educational Trust team is made up of hard working, energetic people who are passionate about our mission to educate every person from every background in the UK about the Holocaust and its relevance today.

Over the course of our history, the Trust has created a delivered innovative a meaningful learning experiences and educational programmes which reach over 100,000 young people each year, teaching them about what the Holocaust was, and its relevance today. The schools’ programmes we delivery include our Outreach/survivor speaker programme; our Lessons from Auschwitz Project; the Youth Advocacy/Ambassador Programme; Testimony 360: People and Places of the Holocaust; and Teacher Training. 

The Marketing and Communications Officer plays a pivotal role in enhancing the visibility of, and driving registrations to, the Holocaust Educational Trust’s programmes with schools across England. You will play a pivotal role in enhancing the visibility of, and driving registrations to, the Holocaust Educational Trust’s Department for Education funded ‘Supporting Survivor Testimony in Teaching’ initiative – specifically supporting a drive to engage and register schools, ensuring schools across England are inspired to take part through compelling and effective marketing and communications. The post’s work ensures that schools across the UK are inspired to engage with our programmes, building long term and ongoing relationships.

Key responsibilities

All of the responsibilities below are achieved by working closely with the Trust’s programmes team and with the various external MarComms agencies that provide support to the Trust, ensuring that a programme of compelling content and campaigns is shared across email, social media, and web platforms, all designed to inspire teachers and school staff to engage in our programmes and initiatives. As our in-house link to the MarComms agency, you will:

• Support with the development and implementation of an integrated marketing plan, which will drive school engagement, and will translate in to school registration on to the government funded ‘Supporting Holocaust Survivor Testimony in Teaching’ initiative.
• Ensure that a programme of compelling content and campaigns is shared across email, social media, and web platforms, all designed to inspire teachers and school staff to engage in HET’s programmes, translating into school registrations
• Work with colleagues across the Trust, as well as agencies, to ensure that HET’s communications channels are effectively coordinated in line with a shared marcomms calendar
• Support the creation and management of marketing content and messaging across platforms, including website, social media, email newsletters, blog posts, sector press and other.
• Produce engaging marketing materials, press releases, case studies and reports to promote programmes’ impact and inspire engagement.
• Identify new sources of educational contacts, to build the Trust’s database and increase visibility of our marketing materials.
• Build relationships with media contacts, stakeholders, and partners to maximise PR opportunities.
• Provide accurate information regarding engagement to enable the preparation of reports, including reports to donors and funders including government, as well as to the Board of Trustees; and undertake analysis to identify and recommend opportunities for improvement in the effectiveness of marketing activities
• Monitor marcomms delivery against KPIs regularly, ensuring stats are kept up to date and flagging in advance if there is a chance of not meeting a KPI.
• Ensure marketing and communications are delivered in line with responsibilities related to data protection including General Data Protection Regulation (GDPR) and the Data Protection Act 2018, and that GDPR is part of programme planning across all programmes. 

To find out more please read our full job description and person specification, and click through to our website to find out how to apply. 

Here at the Leadership Skills Foundation we aim to provide the best support for all centres looking to start their journey with us through delivering our recognised leadership qualifications, awards and programmes. Over the past 40+ years we have supported millions of young people to develop essential leadership skills through achieving our courses.

Over 2,500 organisations (centres) across the education and community sectors are already on their leadership journey with us. With an aim of reaching over 200,000 young people per year through our leadership offer by 2028, this role will be integral to ensuring a centre’s journey with the Leadership Skills Foundation is an effortless one.

Having recently settled into our new identity and expanding the portfolio of programmes we have on offer, this role will work closely with our Business Development team, Admin team and Quality Assurance team to ensure that our existing delivery centres are sufficiently supported to forge a sustainable leadership pathway.

We’re looking for someone to adopt a consistent relationship management process to support all staff at existing delivery centres and to on-board new centres. Organisation and efficiency, along with a clear communication style and an ability to effectively manage data are essential skills for this role. This role necessitates that the successful candidate be creative with their ideas to enable the successful relationship management of our centres, while also effectively handling phone calls, emails and queries via an online live chat function.

Role Purpose:

1. Provide appropriate support to centres when they contact the Leadership Skills Foundation.
2. Establish consistent and robust engagement and relationship management practices including logging touch points and interpreting data with a variety of our customers.
3. Respond to centre enquiries, help resolve technical issues and potential issues to delivery.

Key Responsibilities:

• Provide personalised support via effective relationship management strategies to support customers with any queries and issues across the customer journey in line with the Customer Experience Strategy.
• Proactively seek opportunities to create and maintain strong working relationships with centres that seek support from the organisation via central communication channels (phone, emails and live chat).
• Provide proactive and customised centre outreach that constantly seeks to elevate the experience of existing centres including recording accurate and timely customer intelligence.
• Resolve programme/service issues, troubleshoot challenges and support centres that are having difficulty accessing resources, registering their course(s) and/or learners.
• Support centres as they work through various policies and procedures. For example, the maintain and withdrawal procedures.
• Support Business Development strategies to meet agreed objectives and budgets.
• Utilise insight and reporting systems (various) to provide analysis and updates in relation to learner registrations and other centre insight metrics.
• Ensure sales planning, pipeline and forecasting exercises are completed on a regular basis, including annual budgeting to maximise learner and programme registration opportunities.
• Any other centre-facing tasks that need completing at various times of the year.
• To carry out any other duties as requested to support the work of the Leadership Skills Foundation commensurate with the grade and level of responsibility of the post, for which the post holder has the necessary experience and/or training.

Skills & Experience:

Essential

• Experience in a customer facing role with an emphasis on customer services
• Experience of working on own initiative and being a self-starter
• An understanding of the principles and importance of data capture to support decision making
• Strong interpersonal and communication skills, as well as confidence to express your ideas
• Creative thinking and solutions focused when addressing challenges
• Ability to present information concisely using Microsoft Office programmes
• Experience of using databases and managing data
• Ability to prioritise own workload
• Able to multi-task, work calmly under pressure and meet deadlines
• A passion for helping every young person to realise their potential through leadership skill development and volunteering

Desirable

• Experience of working in a remote or home working environment
• Analytical thinking and evaluation skills
• Experience of using or creating Power BI reports
• Knowledge of Leadership Skills Foundation qualifications and awards

Join Barnardo's North West Fostering Service as a Practice Manager

Barnardo's is one of the UK's leading children's charities, and our North West Fostering Service is committed to providing safe, nurturing, and supportive homes for children and young people. We are now seeking a passionate and skilled Practice Manager to join our dedicated team.

 

About the Role

As a Practice Manager, you will play a vital role in supporting a team of Supervisory Social Workers to provide high-quality care. You will:

Supervise, support, and develop Supervisory Social Workers to ensure the best outcomes for children and carers.
Undertake Quality Assurance of all reports, assessments, annual reviews that have been completed by a Supervisory Social Worker for our carers.
Have a lead area to develop the service
Contribute to the matching process and placement stability.
Oversee our duty and recruitment processes
Work collaboratively with a range of stakeholders, including LA, commissioning teams, children, families, carers, and professionals.
Maintain accurate and timely records in line with regulatory requirements.
Ensure compliance with NMS and Fostering Regulations

 

We're seeking someone who is:

A qualified Social Worker (DipSW, CQSW, or equivalent) registered with Social Work England.
Experienced in fostering or children's social care.
Skilled in building strong, supportive relationships.
Committed to safeguarding and promoting the welfare of children.
Able to work flexibly, including occasional evenings and weekends (on call rota)

Why Barnardo's?

A supportive and inclusive working environment.
Access to high-quality training and development.
Generous annual leave and pension scheme.
Opportunities to grow within a respected national charity
Regular supportive supervision with experienced fostering service manager

 

Ready to Make a Difference?

If you're passionate about improving the lives of children and supporting foster carers to thrive, we'd love to hear from you.

 

Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application. 

Benefits
Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
Service related sick pay from day 1
Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
Cycle2work scheme
Interest free season ticket loans
Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
20% discount at Barnardo's stores
Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
Free access to round the clock employee assistance program for advice and support
Access to Barnardo's Learning and Development offer
*T&C's apply based on contract

About Barnardo's
 

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Closing Date: 30 November 2025

This is an exciting opportunity to play a central role in delivering a full calendar of educational events for a thriving community of Intensive Care professionals. Working at the heart of the Society, you’ll collaborate with passionate clinicians, educators, and partners to bring high-quality learning experiences to practice, from virtual Study Days and webinars to our flagship State of the Art Congress, which attracts over 1,500 delegates each year. If you’re a highly organised project manager who takes pride in creating impactful events that advance professional practice, this role is for you!

The Intensive Care Society (ICS) is the heart of the UK’s intensive care community, bringing together doctors, nurses, psychologists, pharmacists, and allied health professionals who dedicate themselves to saving and transforming lives. Our mission is to foster groundbreaking research, elevate care standards, and deliver the best outcomes for patients and their families.

To apply: please send your CV and a supporting statement (maximum 500 words) outlining how you meet the essential criteria listed in the person specification.

• Closing date: applications must be received by 9am on Monday 8 December.
• Interviews: scheduled to take place on Friday 12 December.
• Applicants must have the right to work in the UK.
• Hybrid working with a minimum of two days in the office in London.

Are you a data protection specialist looking for your next role? Great Ormond Street Hospital Charity are hiring for a Data Protection Manager to own our day to day data protection activities.
 
Salary
The salary for this position is £52,227 per annum. We operate a hybrid working policy of a minimum of 2 days per week in the office. 
 

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Key Responsibilities

This is an operational role where you will manage day to day data protection activities including:

• Acting as first point of contact for all data protection queries. 
• Undertaking data impact assessments (DPIAs) across all areas but primarily fundraising. 
• Managing legitimate interest balance test and associated risks. 
• Providing advice and guidance to stakeholders on all data protection and privacy related matters. 
• Assisting with any data breaches.
• Maintaining effective governance across GOSH Charity. 
• Managing the data register.
• Reviewing data protection clauses in contracts.

This is the ideal opportunity for someone who enjoys managing day to day data protection activities and educating stakeholders on the importance of data. 

Skills, Knowledge and Expertise

• Extensive data protection and privacy experience.
• Extensive knowledge of UK and EU Data Protection and Information Security principles, as well as best practice. 
• Experience undertaking data protection impact assessments (DPIAs), legitimate interest balance tests and reviewing privacy contractual clauses.
• Experience providing pragmatic advice to stakeholders on data protection issues. 
• Solutions focused mindset. 
• Strong stakeholder management, with the ability to communicate complex data protection information to different audiences. 
• High accuracy and attention to detail.

Experience in the charity sector or an understanding of fundraising is highly beneficial for this role.

Are you looking for a new challenge? We have an exciting opportunity for a Team Manager to join our Kickstart Futures Service based in Sutton.

The Service provides floating key work support sessions to Care Leavers who predominantly entered the UK either as Unaccompanied Asylum-Seeking Children or as Survivors of Human Trafficking, with an aim to improve their independence skills, community integration, self-confidence and mental health.

Location of the post:

You will be based in our Crystal Palace office (SE19 3BG) with the requirement to regularly visit our 7supported living accommodation sites located across Sutton and Croydon. Between visits, you have the option to work flexibly from our office and from home. 

Hours:

29.6 hours across 4 days. Hours of work can be flexible to suit you, between the hours of 9am – 7pm. Occasional cover may be required on weekends to meet the needs of the service.

Some of the key responsibilities include but are not limited to:

• To manage all areas of service provision including all aspects of key performance indicators outlined by commissioners across contracts in different Local Authorities.
• To manage a multidisciplinary team of professionals by providing supervision, practice development sessions, team meetings, ongoing practice advice and monitoring and evaluation of all aspects of our recording policy.
• To provide professional support to staff team members as well as other Team Managers within the Positive Futures theme. This includes support and advice around safeguarding matters, analytical thinking and constant risk assessment.
• To complete regular monitoring reports in line with the contract specifications for each Local Authority where we deliver services.
• To attend regular monitoring meetings where you will present feedback of the service provision including details of cases, safeguarding concerns, practice advice and finance compliance.
• Working with the Children's Service Manager to grow and develop the services in line with Barnardo's corporate strategy of Positive Futures and based on the needs of Children and Young People.
• Actively promoting Children and Young People's participation in the service as well as seeking their feedback in order to incorporate a constantly evolving service delivery.

Essential Requirements to evidence in your application:

• At least 2 years' experience in managing a service/team aimed at supporting children/young people.
• An in depth understanding of leaving care, how to support young people transition to independence and the issues they may face.
• Demonstrable record of good working practice with children & young people.
• Ability to build strong relationships with other social care professionals and housing associations.
• Ability to prioritise tasks and manage time effectively.
• Strong IT skills and the ability to accurately record information.
• Excellent interpersonal and teamwork skills.
• Willingness to travel across London to attend regular meetings with commissioners.

Interested but would like some more information on the role?   Then please contact Rajinder Nagra (Assistant Director) Contact details can be found on our website via the job link.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Queen’s Crescent Community Association (QCCA) runs one of the largest and most diverse older people’s services in Camden. We operate in the borough’s most deprived area and annually support around 300 people aged 55+ to live happier, healthier, more connected lives.

The new co-ordinator will be responsible for delivering a full programme of activities.

We are looking for someone who will:

• Lead, manage and deliver the programme for people aged 55+ in Gospel Oak and the surrounding areas.

• Line-manage sessional and part-time staff, overseeing HR, payroll and supervision.

• Recruit, manage and supervise volunteers, ensuring they are actively engaged in designing and delivering services.

• Prioritise outreach and promote the programme locally, building positive relationships with older people, care homes, sheltered housing, health centres and other partners.

• Deliver regular and accurate reporting, including surveys, consultations and data for board meetings, funders and fundraising.

• Plan and deliver a sustainable programme, balancing free activities with occasional fee-paying or volunteer-led sessions through creative thinking.

• Support older people to access internal and external services that promote their mental health and wellbeing.

• Organise specialist talks, workshops, lunches, coffee mornings and activity refreshments, ensuring all supplies, volunteers and logistics are in place.

• Lead on key administrative duties, including registration forms, attendance registers, CRM updates, progress reports, income and expenditure records, Square Up entries, Equals card spreadsheets, petty cash, payroll hours and the Blip database.

• Plan monthly outings, design the monthly events calendar, maintain the mailing list, and ensure all activity reflects good practice models, quality standards and integration with QCCA’s wider services.

The role

As Project Manager of a new, three-year partnership project working with military support organisations, you will lead the planning, delivery and performance monitoring of a national programme offering bereavement support to those affected by military deaths. This role requires a balance of excellent organisational skills, partnership management and internal project team management. You will also be expected to have or develop a compassionate understanding of the sensitivities surrounding grief, trauma and military culture.

The postholder will be responsible for implementing project structures, ensuring the delivery of all aspects of the programme, reporting progress to internal and external stakeholders, resolving challenges and providing persuasive and effective leadership of the project to strengthen the networks of care within military and civilian communities.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

The closing date for applications is 5th December 2025. We reserve the right to close applications early as we will interview on a rolling basis as candidates apply. Please be advised that if you do not hear from us by 19 December, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

​

Brief role description:

​​The CST Client Advisor will play a pivotal role in assisting clients transitioning from military to civilian life by providing tracking, referral, and job matching services.

Working closely with the Central Support Team (CST), the CST Client Advisor will offer advice and guidance to both clients and employers, utilising the Meganexus CRM and the CTP internet platform.

​

Interested? Want to know more about the Charity? check out our Website

​Eager to know more the role? Have a look at the Job Description 

​What’s in it for you? Check out our Benefits

​Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Monday 15 December 2025 

​Got questions about the role? Get in touch with the People Team

​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

​We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

​

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

ABOUT EX CATHEDRA

Ex Cathedra is a world-class vocal ensemble that leads the choral sector in the fields of performance, learning and wellbeing. We believe everyone should be able to experience the remarkable physical, mental and emotional health benefits of singing together, and have opportunities to be inspired by extraordinary choral music. 

It is an exciting time to join Ex Cathedra. Over the next 2 years we will celebrate the legacy of founder Jeffrey Skidmore OBE and welcome a new artistic director. We are enjoying audience growth, our projects are being recognised at Award ceremonies, and we have recently recruited two new fundraising roles.

You would join a supportive, dedicated and financially literate team, working closely with the General Manager and the Director of Education & Participation. You will be an important part of the Ex Cathedra ‘family’ - musicians who deliver the highest quality performances and participatory experiences.

THE ROLE

We are excited to advertise this full-time Finance Manager vacancy (£37,500-£40,000). The role encompasses the financial operations of the charity - from purchase ledger and payroll to preparation of the management and statutory accounts and delivery of Board reports. In autumn 2024 we migrated to iplicit, with the potential to realise further efficiencies.

Full details are listed in the Application Pack. Key points include:

Key points include:

• Deliver the financial accounting process, including timely and accurate purchase ledger and sales ledger, processing payments accordingly
• Undertake bank reconciliations
• Monitor debtors and creditors 
• Process payroll and pensions
• Ensure statutory obligations and deadlines are met, including payments and reports to HMRC for PAYE & NI
• Prepare annual accounts and meet external audit requirements in accordance with current SORP
• Prepare creative tax relief claims
• Cashflow forecasts
• Prepare management accounts and reports for the Board of trustees and other financial reports that may be required
• Calculate and submit VAT returns
• Prepare financial documents for Arts Council England submissions
• Work with the team to ensure accurate project projections
• Drive improvements and efficiencies
• Support fundraising, including Gift Aid
• Act as Company Secretary
• Support the General Manager with insurance renewals

ABOUT YOU

We anticipate you will be part- or fully-qualified (ACA, ACCA, CIMA or CIPFA), and excited by the opportunity to have operational responsibility for the full financial processes of Ex Cathedra. You are the kind of person who is equally willing to support the strategic planning of the organisation and to roll up their sleeves to ensure sales invoices are raised and suppliers are paid efficiently.

Essential:

• Experience of working in a complex finance role, preparing statutory and management accounts
• Experience of owning/managing efficient finance processes and controls
• Highly proficient and confident with modern, cloud-based finance software, spreadsheets and other relevant software
• An understanding of partial exemption VAT
• Knowledge of charity SORP

Desirable:

• Recent experience of iplicit, charity SORP and partial exemption VAT would be very helpful
• Interest or experience of supporting strategic initiatives and developments

The successful candidate will demonstrate a track record of:

• Developing strong working relationships and possess excellent interpersonal and communication skills
• Effective time management and of being able to prioritise and plan
• Meticulous accuracy and attention to detail
• Inspiring confidence from colleagues across the organisation and at Board level
• Meeting deadlines

We welcome pre-application conversations if you would like to know more.

Thank you for your interest in this role - Peter & the team at Ex Cathedra.

We would also consider a part-time Finance Manager (3 days pw) with the appointment of a part-time Finance Coordinator (2 days pw). Please contact Peter Trethewey, General Manager, ahead of application if you would like to apply on this basis.

Responsible to: People Services Manager
Location: Home-based, occasional travel may be required.
Grade & Salary: Grade C, £28,148 - £32,519 per annum, depending upon experience, plus 8% employer pension contribution
Duration: Permanent established role
Hours: Full time (37 hours per week)

Job Purpose:

The postholder administers all day-to-day activities within People Services and is responsible for the accurate, timely administration of all people-related data throughout the employee lifecycle from recruitment to retirement. Committed to business process improvement, the post-holder operates within strict confidentiality and compliance boundaries. The People Services Officer role models organisational values and behaviours, providing technical advice to colleagues when required and supporting the People Services Manager across all areas of the team’s work.

Main responsibilities:

• People administration and record keeping
• Always ensure fully compliant employee records, updating as required.
• Process all monthly changes (starters, leavers, contractual changes) accurately and meeting payroll deadlines.
• Bring a focus to gathering diversity data, so that insight and appropriate action and support is possible.
• Maintain and explain annual leave, providing reports as necessary for line managers.
• Ensure that employee files are updated with all relevant correspondence and maintained in line with GDPR, with archiving and data erasure in line with BC’s policy.
• Support the CEO Office and People Services Manager with the annual pay review administration.
• Continuously improve data management processes to enable clear and accurate reporting.
• Support Finance and Payroll with audit requests, meeting reporting deadlines.

Recruitment and selection, onboarding, and induction

• Manage the sourcing and advertising of new roles, once approved for recruitment.
• Support the procurement and management of external recruitment partners and internal assessment panels
• Liaise between candidates and hiring managers, setting up panels and ensuring selection process is effective and candidate friendly.
• Ensure that any reasonable adjustments requested during recruitment are implemented appropriately.
• Support hiring managers with induction and onboarding.
• Support BC induction programmes, providing information and presenting on People Services topics.
• Support on VISA and immigration and DBS checking as required.
• Run the Buddy Scheme for BC.

HR Information and Data Management and Reporting

• Maintain accurate employee data within the HRIS (Breathe), record and update.
• Provide regular standard reporting on key performance metrics for the organisation. (e.g. staff turnover, sickness absence, PDR completion rates, FTE, and headcount.)
• Provide people data for funding bids as required.
• Liaise with the HRIS provider for all system upgrades and maintenance, scheduling and testing new releases appropriately.
• Participate in HRIS provider network discussions to ensure that BC is maximising understanding of the system and services provided.

Learning and development

• Support all aspects of learning and development within the organisation, including diary management, registration, and monitoring.
• Review and improve content for People Services training materials.
• Maintain and report on records relating to compliance / mandatory training.
• Deliver introductory training in areas of expertise, for example recruitment, sickness absence management and contract changes.
• Act as first point of contact for external training partners and e-learning provider, directing and escalating queries as needed.

• Employee relations, engagement, and wellbeing.
  
• Update and format organisational policies under the guidance of the People Services Manager.
• Support with the implementation of the annual staff survey.
• Update and maintain the People Services SharePoint site, bringing accuracy and clarity to the content.
• Support on the administration of benefits schemes (e.g. cycle to work scheme).
• Support on people-related events, such as EDI celebrations and recognition awards (as relevant), ensuring inclusivity and efficient organisation.
• Know when to escalate confidential situations to protect individuals and BC.
• Source and support wellbeing activity that meets BC’s and individuals’ needs, including the Employee Assistance Programme.
• Commission Occupational Health reports as required.
• Provide first-line advice to managers on day-to-day people queries, such as sickness absence.

Project work

Undertake projects for People Services that enable continuous improvement of the services and function and self-development in the role.
Contribute to organisation-wide projects from time to time, bringing People expertise to the project team.

General:

• Promote BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role and leading by example.
• Undertake all duties in compliance with BC policies, processes and code of conduct, role modelling inclusive behaviour to enable a diverse workforce.
• Be cost conscious and respectful of funders’ money. Make good financial decisions to minimise cost and maximise impact by the charity.
• Commit to personal and professional development and learning through the Performance and Development Review process and one-to-one meetings with your line manager.
• Exhibit empathy with the mission and vision of BC, being a good external ambassador for the organisation.

Candidates must have the right to work and be resident in the UK.
We reserve the right to close the vacancy early before the advertised closing date and time.
Closing date: Monday, 1 December 2025 at 23:59.
Interviews will be held on either Tuesday 16th or Wednesday 17th December 2025.

As our People Services Officer, you’ll help make Butterfly Conservation a great place to work by delivering efficient, friendly, and accurate People Services support across every stage of the employee journey. From recruitment and onboarding to data management and wellbeing initiatives, you’ll play a vital role in supporting our people so they can focus on saving butterflies, moths, and the natural environment.

We’re looking for an experienced, super organised, enthusiastic, process-driven, and compassionate team player who enjoys helping others and improving how things work. You’ll bring strong attention to detail, great communication skills, and a passion for supporting people and our conservation mission.

REF-225 092

Please note: We are currently recruiting for two separate roles - Project Manager and Administrator. However, we welcome applicants who may wish to apply for both roles combined as a full-time position. These roles are usually carried out by one person, with a combined salary of up to £34,000. If you wish to apply for both roles, please complete only one application and clearly state at the top of your personal statement that you are applying for the full time combined role.

About the Role

Working alongside the Managing Director, you will play a key role in supporting the day to day running of the BDD Foundation while leading on key projects during this three month cover period. The primary focus of this role will be to oversee and manage the Overcoming BDD Programme (OBP), ensuring effective delivery, volunteer support and supervision, and a high quality, compassionate experience for all participants.

In addition to the Overcoming BDD Programme, you will provide project management support across other core initiatives, including the Schools Project, Conference planning, and any additional projects that form part of the charity’s priorities during this period. You will work collaboratively with the team to maintain operational efficiency, uphold the charity’s values, and contribute to activities that extend our impact and support the BDD community.

This role also involves HR responsibilities, including overseeing the full employee life cycle of staff and volunteers, reviewing and updating charity policies, and managing any people or volunteer related queries or concerns. Knowledge and understanding of HR processes is desirable, but not essential - this can be discussed at interview or offer stage should it not already be part of your skillset.

This is a meaningful and rewarding opportunity for someone who is organised, values driven and keen to contribute to positive change for people living with Body Dysmorphic Disorder (BDD).

How to Apply

Please submit a CV and a personal statement (maximum 750 words) via CharityJob by 12pm midday on 3rd December 2025.

In your personal statement, please include:

• Why you are interested in the role
• Any connection you may have to BDD or passion for the cause
• The skills and qualities you would bring
• How your experience makes you suitable for this position

Interviews are due to take place on 11th and 12th December 2025

If applying for both the Project Manager and Administrator roles combined, please state this clearly at the top of your personal statement and submit only one application.

This role is open to UK based applicants only and subject to a DBS check.

Position: Counselling Manager

Salary: £32,000 pro rata, pension paid at 4% contribution 

Hours: 30 hours p/w

Days of work: Flexible but must include Thursdays 

Contract Type: Permanent 

Location: Snowdrop Project Offices, Castle Green, 7 Castle Street, Sheffield S3 8LT 

Benefits:  

• 6.6 weeks annual leave entitlement (25+8 Bank Holidays), with additional days with 2+ years of service  

• 4% Pension contribution  

• Monthly independent clinical supervision, contribution towards CPD and pro-rata reimbursement for membership of relevant professional bodies 

• Enhanced sickness pay  

• Employee Life Cover  

• Take your birthday off  

• Salary sacrifice schemes- Holidays, Cycle to Work  

Reporting to: Head of Operations (plus funded external clinical supervision) 

Direct reports: 2x Senior Counsellors, counselling placement students and volunteers 

Collaborating with: Casework Manager, Community Development Manager, Policy, Training and Research Lead 

Welcome to the Snowdrop Project: 

The Snowdrop Project is the first organisation in the UK to provide long-term, community-based support to survivors of modern slavery and exploitation.  We aim to empower survivors of modern slavery and exploitation to recover from their pasts and rebuild their futures. We aim to reduce the risk of re-exploitation, to create and implement models of best practice and to share this knowledge with other agencies and individuals nationally and beyond. 

By joining our team, you’ll be part of a kind, passionate, and forward-thinking organisation making a real difference in people’s lives. 

About the Snowdrop Project Counselling Service: 

The Snowdrop Project Counselling Service stands as a beacon of hope, healing and humanity for survivors of modern slavery and exploitation in South Yorkshire.

Rooted in a trauma-informed, person-centred, and phenomenological philosophy, the service offers a compassionate and holistic approach that honours each individual’s unique journey. By removing barriers to access, fostering long-term therapeutic relationships and integrating innovative bottom-up approach. Snowdrop creates a safe and empowering space where survivors can reclaim their sense of self and agency. 

About the Role: 

Funded by The National Lottery Reaching Communities, we are looking for a passionate and motivated manager, who is aligned with our clinical approach, to cultivate and grow the counselling service in line with our mission to see survivors of modern slavery and exploitation recover from their experiences and thrive. This role is responsible for leading a team, developing the counselling offer and contributing to systems change within the UK through social policy and research.

What You’ll Be Doing:   

• Leading and managing a team of counsellors, promoting reflection, wellbeing and innovation within the service
• Developing our therapeutic service in collaboration with the counselling and Leadership team
• Providing 1:1 therapeutic counselling service for a small number of survivors of modern slavery with complex needs
• Contributing to the development of an evidence base for the service, delivering training and contributing to research

Please see the Job Description document for full details and the Person Specification 

How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV and cover letter which details your suitability for the role (please read the instructions for completing the cover letter carefully- incomplete or irrelevant cover letters will be excluded) and answer a question about your right to work in the UK. CVs and cover letters will be screened and candidates will be shortlisted based on these.

We welcome every applicant and strive to create and promote inclusive teams. We celebrate difference and encourage everyone to join us, and to be themselves at work. 

Please note- we will not be working with recuiters for this post.

Regional Manager – Greater Manchester

Fixed term contract for 6 months, continuing subject to funding.

Organisation: One Million Mentors (1MM)
Location: Greater Manchester (hybrid working)
Reports to: Head of Delivery

Help us shape a million brighter futures.

At One Million Mentors (1MM), our mission is simple but powerful — to connect one million young people with one million life-changing mentors. We’re growing fast, and we’re looking for an ambitious, relationship-driven Regional Manager to lead our impact across Greater Manchester.

�� What You’ll Do

You’ll lead the delivery of our mentoring programmes across the region — building partnerships, recruiting mentors and mentees, and ensuring every match has a lasting impact.

• Establish 150+ new, high-quality mentoring matches each quarter.
• Lead 1MM’s expansion across Greater Manchester by building partnerships with local employers, councils, schools, colleges, youth charities, and community organisations.
• Use the 1MM digital platform to manage matching, reporting, and user support.
• Ensure all mentoring activity meets quality assurance KPIs.

�� Who You Are

You’re an energetic connector and organiser who thrives in a fast-paced, target-driven environment — someone who believes deeply in the power of mentoring and social action to change lives.

You’ll bring:

• Programme development experience at management level, including regional planning and event delivery.
• A track record of working to ambitious targets in a performance-focused environment.
• Proven outreach and engagement skills to secure new partnerships.
• Ability to deliver or facilitate programmes, including recruitment against challenging targets.
• Excellent relationship management, including working confidently with senior stakeholders.
• Very strong spreadsheet and IT skills (especially Google Sheets and MS Excel).
• A confident, self-motivated approach, maintaining high standards and focus even in changing circumstances.
• A genuine passion for mentoring and social impact.

�� Why Join Us?

• Be part of a national movement empowering young people through mentoring.
• Work within a passionate, purpose-driven team that values collaboration and innovation.
• Enjoy hybrid working, flexibility, and opportunities to grow.
• See the tangible difference your work makes every single day.

�� Ready to lead mentoring across Greater Manchester?
Join One Million Mentors and help us create one million mentoring moments that matter.

For details on how to apply please see the Job Pack attached.

Applications that do not have a cover letter will not be considered.

Interviews will be held on Tuesday 2nd December over MS Teams.