Relationship development manager jobs in kingston upon thames, belfast
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Mental Health Crisis Breathing Space (MHCBS) team at Toynbee Hall is part of a national initiative launched in partnership with We Are Group and The Kaleidoscope Plus Group, funded by the Money and Pensions Service (MaPS). This service provides individuals undergoing mental health crisis treatment with temporary protection from debt collection activities, allowing them a “breathing space” to focus on their recovery without the immediate pressures of financial obligations. Toynbee Hall contributes to this initiative by offering regulated debt advice, conducting renewal checks, and providing comprehensive signposting support, ensuring that clients receive holistic assistance during their crisis period.
Job purpose
As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.
Scope of role
- To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
- To maintain detailed case records
- Keep up to date with legislation, policies and procedures and undertake appropriate training
Key Responsibilities
- To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
- To maintain detailed case records
- Keep up to date with legislation, policies and procedures and undertake appropriate training
- Contribute to team
Essential Criteria:
Experience and Skills:
- Hold a valid Money Advice Service accredited qualification in debt advice to level three or higher
- Minimum 2 years f debt advice experience
- Proven record of good quality debt advice
- Provided casework support
- Experience in a client-facing service envirnment
- CMS experience (Advice Pr preferable)
- Strng IT knowledge and familiar with using Microsoft Office 365 and Microsoft Teams
Communication and Interpersonal Skills:
- Clear communication skills and a strong command of the English language, oral and written
- Ability to communicate with internal and external stakeholders
- Advocacy skills
- Ability to remain non-judgmental
- Awareness of, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community
Personal Attributes:
- Ability to work as part of a team and be open to receiving feedback and learning from others
- Ability to give and receive feedback objectively and sensitively
- Custmer-focused attitude and a commitment to delivering exceptional service
- Tenacity to remain persistent throughout a difficult situation with excellent problem-solving skills
- Ability to think outside the box and be open to new challenges
Commitment:
- A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Chief Operating Officer
Salary: Competitive
Location: London, WC2E 9AB
About Our Client
Our client is a registered charity on a mission to become the UK’s leading neurodiversity employment model. They help young adults with learning disabilities and autism gain the skills and experience they need to secure sustainable jobs through their training café in Covent Garden and specialist employment programmes. While they continue to fundraise, their goal is to be as self-sustainable as possible. They achieve this by running their café, delivering events, supplying wholesale coffee, offering DEI workshops, and constantly seeking creative ways to raise awareness of their cause and diversify revenue streams.
Summary of the Position
The Chief Operating Officer (COO) will act as the CEO’s strategic partner and trusted deputy, leading both the charitable programmes (training, neuro-inclusion, and employment support) and the trading operations (café, events, wholesale coffee, and partnerships).
This role combines operational leadership with commercial acumen, ensuring excellent programme delivery while also driving business growth, increasing sales, and shaping a commercial strategy that supports our client’s long-term sustainability. The COO will oversee finance, compliance, people and culture, and organisational development, while also building partnerships and identifying new opportunities for business development and income diversification. By fostering a high-performing, values-led culture and strengthening their internal foundations, the COO enables the CEO to focus on external growth, partnerships, and brand leadership, ensuring the organisation continues to expand its impact while remaining financially resilient.
Ideal Candidate
They are seeking a senior leader who:
- Has experience at Director/COO/Deputy CEO level within a charity, social enterprise, or purpose-driven business.
- Is commercially minded, with proven experience in growing business, driving sales, shaping commercial strategy, securing partnerships, and spotting opportunities for business development.
- Can demonstrate a track record of managing multi-disciplinary teams and senior managers.
- Brings knowledge of charity governance, safeguarding, HR, and regulatory compliance.
- Has significant financial management experience across both charitable and trading activities.
- Can translate strategy into clear operational plans and deliver tangible results.
- Thinks laterally and creatively to diversify revenue streams and amplify impact.
- Understands fundraising models and income diversification, with an entrepreneurial mindset for sustainable growth.
- Is resilient, hard-working, emotionally intelligent, kind and empathetic, courageous, warm, purpose-driven, and a strategic leader.
- Is committed to equality, diversity, and inclusion, with experience embedding a values-led culture.
Benefits:
- One Friday off a month (in addition to 30 annual leave days)
- Flexible working arrangements (2 days per week working from home)
- Complimentary beverages at the Café
- Free staff lunch
- Organised social events with learners and staff
- DBS enhanced check provided
- Safeguarding vulnerable adults course provided
- Monthly work coach session for six months
Top Responsibilities
As COO, you will:
- Act as the CEO’s deputy, providing leadership continuity and ensuring the effective running of the organisation.
- Lead and drive the day-to-day operations across both charitable programmes and commercial activities (café, events, wholesale coffee, and workshops), implementing our client’s strategy and ensuring organisational goals are met.
- Oversee all financial management, reserves, compliance, and risk across the organisation.
- Manage senior leaders and foster a positive, inclusive, and values-driven culture.
- Drive organisational growth by strengthening infrastructure, growing the team, diversifying income, and scaling impact.
- Build strong relationships with funders, employers, and stakeholders, while also bringing in potential partners to enhance both impact and sustainability, and ensuring CRM systems support engagement and growth.
Our Client’s Commitment
Our client is committed to diversity and inclusion in the workplace and encourages applications from all qualified candidates, regardless of background.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Elstree & outreach venues
About Citizens Advice
Citizens Advice provides free, confidential, and impartial advice to help people resolve their problems. We campaign to improve policies and practices that affect people's lives. Our outreach services aim to reach individuals and communities who may face barriers to accessing advice.
Role Purpose
As an Outreach Worker, you will play a vital role in extending the reach of Citizens Advice services to underserved communities. You will work collaboratively with local partners, attend community events, and deliver advice sessions, including applications for disability benefits, in accessible locations to ensure people receive the support they need.
Key Responsibilities
- Community Engagement: Build relationships with local organisations, community groups, and stakeholders to identify outreach opportunities.
- Advice Delivery: Provide high-quality, accurate, and timely advice on issues such as benefits, debt, housing, employment, and immigration.
- Accessibility: Organise and deliver advice sessions in community venues, including libraries, food banks, and health centres.
- Promotion: Raise awareness of Citizens Advice services through leaflets, social media, and community events.
- Data & Reporting: Maintain accurate records of client interactions and contribute to service monitoring and evaluation.
- Safeguarding: Identify and respond appropriately to safeguarding concerns in line with organisational policies.
Person Specification
Essential:
- Experience in advice work or community outreach.
- Strong communication and interpersonal skills.
- Ability to work independently and manage a varied workload.
- Commitment to equality, diversity, and inclusion.
- IT literacy and ability to use case management systems.
Desirable:
- Knowledge of welfare benefits, housing, or debt advice.
- Experience working with marginalised or vulnerable groups.
What We Offer
- Comprehensive training and ongoing support.
- Flexible working arrangements.
- Opportunities for career development.
- A supportive and inclusive work environment.
- Free Parking
Context and Background
The NSPCC’s mission is to end cruelty to children. Today, the NSPCC lobbies government on child welfare issues, leads national campaigns and offers front line services support for thousands of vulnerable children. We do this directly and through schools, local safeguarding children’s boards and others, offering support, advice and training. Since 2006, we have run Childline, the telephone helpline and counselling service. With a core staff and thousands of volunteers, the NSPCC remains a central organisation in the fabric of British society, with the welfare, protection and prosperity of children at the centre of everything we do.
Over the next ten years the NSPCC is focusing on three impact goals we believe will make the biggest difference to children’s lives:
1. Everyone plays their part to prevent child abuse
2. Every child is safe online
3. Children feel safe, listened to and understood
Our strategy has teamwork at its heart. Everyone has a role to play, and we want many more people to play a part in protecting children.
The Data and Analytics Hub have developed a new ambitious data and analytics strategy to transform the NSPCC into a leading data-driven organisation at the forefront of preventing child abuse and neglect through the collective insights of our data. The Supporter Data Operations team is a team of 15 sitting within the Data and Analytics Hub that process all the fundraising data coming into the society from numerous and diverse sources and maintains and trains staff on our supporter data systems..
Our Supporter Centricity programme aims to transform our relationship with our supporters and as part of this programme we are bringing together all of our key data systems and processes. This role will bring extra capacity to the busy Database Training, Support, and Governance team. Straddling BAU and project work, the postholder will maintain a high standard of support for users of our existing systems as well as supporting the delivery of our ambitious transformation programme.
Job purpose
The key aspects of the role are:
· User support – Provide a high level of support for all Raiser’s Edge users
· Translate business needs into technical deliverables – Work with stakeholders to understand their needs and deliver supporting work to contribute to technical solutions that meet business needs.
· Process Development & Documentation – Ensure that new business database processes are documented and end-to-end impacts are understood. Support on the production of training resources
· Migration support – Complete data cleansing, analysis, and manipulation as required
Key relationships - Internal
· Reports to the Database Training and Support Manager
· Works closely with the Supporter Data Operations, Income Generation and Supporter Centricity teams
· Builds and maintains working relationships with other teams across the Society as necessary
Key relationships - External
· Works with our implementation partner on implementation of Salesforce
Main duties and responsibilities
· Act as a first line of support for Raiser’s Edge users with BAU queries on a day-to-day basis. Provide clear communication and support, adjusting communication style based on the needs of the user
· Proactively take steps to improve business support and information systems that affect fundraising activities and staff through understanding how information and business processes are used, evaluating their effectiveness and efficiency on an on-going basis and making recommendations for and implementing improvements.
· Support the transformation and migration of all sources of supporter data and systems that will form part of the new platform solution, working with our subject matter experts and suppliers.
· Carry out testing of deployed solutions in the new Salesforce environment as part of User Acceptance Testing
· Develop effective internal relationships. Understand business challenges and opportunities, translating business needs into technical articulations
· Keep up to date on best practice and developments within the charity sector generally and particularly changes to fundraising regulations and codes of practice.
· Work flexibly between BAU and project work, shifting focus according to the needs of the organisation
Responsibilities for all Staff within the Technology & Data Directorate
· A commitment to safeguard and promote the welfare of children, young people and adults at risk.
· Actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the NSPCC’s Technology & Data activities
· Maintain an awareness of own and others’ health and safety and comply with the NSPCC’s Health and Safety policy and procedures
· Take personal responsibility for keeping up to date with NSPCC’s work to end cruelty to children, including securing updates on project and service developments and general NSPCC news
· Keep up to date with emerging technologies and evaluate whether they could be deployed to the benefit of the Society
Person specification
1. Excellent communication skills, able to understand interpret and present complex information in a clear way for a wide range of audiences. Skilled at translating technical information for a non-technical audience
2. Successful experience of providing high levels of user support in a busy environment for Raisers Edge
3. Excellent interpersonal skills with the proven ability to work well within a cross functional team. Has a proven track record of leading, working with and through other teams and departments to achieve results
4. Excellent decision making skills; objective, data-driven, user-focussed and balanced to best meet many competing demands
5. Ability to identify and devise creative solutions and opportunities and to research and evaluate their viability in order to achieve desired outcomes
6. An ability to organise and plan own work, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
7. Knowledge of Salesforce in a non-profit environment is desirable
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Family Support Worker - Essex Care Team
(Maternity Cover up to 12 months)
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton, Chelmsford
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker for a fixed term period of up to 12 months, on a full time basis (35 hours per week) to deliver a high-quality family support service as part of our Essex Care Team.
Reporting to the Family Support Manager of the Essex Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This role covers Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton & Chelmsford.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
· We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, please visit our website.
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online.
Closing date: 16 October 2025
Interview Date to be confirmed
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Essex Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
People Support Advisor - Part-Time - 4 Days a week
Location: London Contract Type: Fixed-term (Maternity Cover) - 9 months
Hours: 30 hours per week - Hybrid Working
Salary: £26,847 for 30 hours
We are working in partnership with a respected not-for-profit organisation to recruit a People Support Advisor for a 9-month maternity cover. This is a fantastic opportunity to join a values-driven HR team and contribute to delivering a high-quality, person-centred support service.
About the RoleAs a People Support Advisor, you'll be the first point of contact for HR queries, supporting both onboarding and employee data processing. You'll play a key role in ensuring a smooth experience for new starters and providing accurate, timely HR support to managers and employees.
Key Responsibilities:
- Manage onboarding and processing cases from start to finish, ensuring service level agreements are met.
- Provide clear, friendly, and professional HR advice across a wide range of topics.
- Collaborate with recruitment and HR teams to ensure a seamless onboarding experience.
- Escalate complex queries to senior colleagues or specialist teams as needed.
- Support process improvements and contribute to team performance reviews.
- Build strong relationships with stakeholders and become a subject-matter expert in key HR processes.
What You'll Bring:
- Experience in HR support and processing within a large organisation.
- Strong understanding of HR policies and procedures.
- Excellent communication and customer service skills.
- Ability to manage high volumes of work with accuracy and minimal supervision.
- Proficiency in Microsoft Office and HR systems - Experience using iTrent is a must for this role.
- CIPD Level 3 or equivalent experience.
- A values-led approach and willingness to work within a mission-driven organisation.
Desirable Extras:
- Degree in a relevant subject
- Experience in the not-for-profit sector
- Familiarity with IT ticketing and phone management systems
Interested? Apply now to be considered for this rewarding opportunity to make a real impact in a supportive and purpose-led HR team. Alternatively, please send your CV
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Prospectus is delighted to be working with our client n to recruit a Part-time Grants & Admin Officer to join its small but busy team based in lovely offices in Chelsea. This role will work the equivalent of 3.5 days per week worked over 4 or 5 days.
The role
This role will work closely with the Director and the Schools Programme Manager to provide broad and comprehensive administrative and coordination support to the overall running of this established and highly regarded family foundation. This will include ensuring existing systems and processes are adhered to and updated where necessary, grantees are dealt with promptly, cordially and professionally and the running of the office is efficient and smooth.
The role will be responsible for coordinating financial processes, grants administration, office and facilities coordination and executive support to the CEO in addition to arranging high level trustee meetings and wider administrative tasks as they arise. This role will also manage key relationships with contractors who offer external support such as Finance and Website development, in addition to responding to enquiries from existing and potential grantees, advising on process, eligibility criteria and application cycles.
The person
The successful candidate will have substantial office based, administration experience with broad and wide-ranging coordination skills, spanning office systems, stakeholder engagement, customer service, process management and facilities support.
This experience would ideally have been gained in the charity, education or arts-based sectors to compliment the work of the foundation, but similarly, could have been gained from the corporate or statutory sectors where thorough and highly organised processes and procedures have been crucial to success. Helpful, warm and friendly, but firm, fair and confident, this person will have an excellent eye for detail, will be a great communicator, both verbally and in writing and will have a solutions driven approach.
Approachable by nature, this person will also be highly numerate, organised and efficient with strong IT skills and the ability to navigate databases and all standard MS Office packages to a competent level. This person will have experience of organising and facilitating high level meetings (for example trustees or senior leadership team) and capable of preparing papers and following up actions to ensure objectives are met and ambitions are achieved. Close, collaborative working is essential to success at the foundation so this person will be a real team player, happy to roll their sleeves up and help out wherever necessary.
This person will be naturally interested in the charitable work of the organisation and will see this role as an opportunity to play an important part of the effort to improve people’s lives and to create positive change in arts, education, social welfare and health in the UK.
Finance Officer
Location: London, N1 (Hybrid)(Typically 2 days a week in the office)
Salary: Starting at £32,425 per annum (FTE), rising to £35,211 per annum (FTE) (Inclusive of Inner London Weighting)
Vacancy Type: Permanent, Full-time (37 hours per week)
Family Action supports people through change, challenge or crisis. It’s what they’ve done for over 150 years. They protect children, support young people and adults and offer direct, practical help to families and communities.
They see first-hand the power of family to shape lives, for better or worse, so they speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
The Role
The Finance department provides the complete finance function which includes payroll to the whole organisation overseeing all the 165 services across England and the Isle of Man, addressing all issues and processing payments to meet the demands of staff and external agencies.
Reporting to the Head of Finance, you will be responsible for the efficient running of the income and credit control functions, whilst ensuring information is accurately processed in a timely manner and made available to users. You will be a confident communicator and comfortable working in a small team environment where priorities can change at short notice.
Main Responsibilities:
- To raise sales invoices and, capture and recognise all non-invoiced income in the relevant period.
- Carry out account reconciliations relating to Credit Control in the balance sheet and income accounts including analysis of aged debtors.
- To maintain debtors’ database, deal with queries and to undertake the reconciliation of debtors’ accounts.
- To be responsible for the accuracy of postings to the nominal ledger within given deadlines.
- To ensure payments of invoices and all other fees/income are received within the stated period.
- To maintain, and reconcile, the organisations bank accounts,
- Assisting with the preparation of quarterly and year-to-date returns and monitoring forms to funders, and the annual external audit.
- To organise workload to ensure monthly reporting deadlines are met.
- To maintain good communication between project managers and the management accounts team.
- To ensure that queries are prioritized and responded to within a reasonable timescale.
- Carry out ad-hoc projects and analysis as required.
- To maintain filing and other information storage systems to ensure that up to date information is readily available when required on management accounts.
- To adhere to other policies and procedures.
Skills and Qualifications
- A qualification in accounting/finance or significant experience working in a finance/accounting role.
- Experience using computerised accounting systems. Knowledge of Sun will be an advantage.
- A good understanding of accounting concepts including their application.
- Excellent attention to detail, with the ability to think creatively and decisively to solve problems.
- Demonstrable ability to build relationships and collaborate effectively, both internally within and across teams, and with external partners.
- A high level of proficiency using Microsoft Office, in particular use of Excel to manipulate data.
- Experience of generating management information reports
- Experience in preparing balance sheet reconciliations, including experience on month-end closure.
Benefits
- An annual paid leave entitlement of up to 30 working days plus bank holidays
- Up to 6% matched-pension contributions
- Flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- Enhanced paid sick leave and paid family leave provisions
- Eye care and winter flu jabs vouchers
- Cycle to work scheme
- Investing in your professional development with ongoing quality training and career development opportunities
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website to complete your application.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Trust and Statutory Fundraising Officer
Hybrid – Islington, London (2 days in-office)
£35,000 - £38,000
Are you driven by a passion to protect our planet? Are you looking for a new Trust and Statutory Fundraising role? Bamboo Fundraising is delighted to be partnering with the Environmental Investigation Agency (EIA).
EIA investigates and campaigns against environmental crimes, including illegal wildlife trade, deforestation, climate-damaging refrigerants, and ocean pollution. Using undercover investigations and evidence-based advocacy, they work to expose wrongdoing and push for stronger environmental laws and enforcement globally.
In this pivotal role, you will partner with the Trust and Statutory Funding Manager and campaign teams to craft and implement a ground-breaking institutional fundraising strategy. You will have solid experience as a Trusts and Statutory fundraiser.
Your talent for identifying new funding opportunities and managing applications to statutory funders will be key as they secure essential support from UK, European, and US grant-making entities.
Your responsibilities will include: Exploring innovative funding prospects and presenting compelling opportunities. - Crafting application timelines and collaborating with internal teams to develop persuasive proposals that stand out. - Maintaining an organized grants database and reporting calendar to ensure seamless communication with our funders.
Your stellar written and verbal communication skills, along with your ability to build strong relationships, will empower you to work effectively with diverse stakeholders.
We’re looking for a proactive, detail-oriented individual who excels at managing multiple projects while consistently delivering high-quality reports. Ideally, you will bring a proven history in fundraising—particularly with statutory funders and a knack for distilling complex information into impactful narratives.
Join us in making a meaningful difference. Your contributions will play a critical role in our fight for the environment, helping us champion vital issues and ensure a sustainable future for generations to come.
Application process: Send your CV to Katharine to book in an initial conversation. You will need a cover letter to make a full application.
As this role has already been advertised, we are reviewing CVs on a rolling basis.
Guy’s and St Thomas’ Foundation: Executive Director of Charities
Location: Office based at Southwark
Salary: £120,000 per annum
Contract: Full-time, Permanent
Because everyone deserves a fair chance at a long, healthy life, Guy’s & St Thomas’ Foundation works to tackle health inequalities and support outstanding NHS care. We’re now seeking an ambitious, senior leader in fundraising and marketing for a unique opportunity to become our new Executive Director of Charities. The role will be responsible for shaping the future of our three NHS charities - Guy’s & St Thomas’ Charity, Evelina London Children’s Charity, and Guy’s Cancer Charity and deliver impact that changes lives every day.
About Guy’s and St Thomas’ Foundation
At Guy’s & St Thomas’ Foundation our vision is to build a society where everyone stays healthier for longer. Every day, people across our communities face health challenges that shape their lives and futures. We are one of the UK’s oldest and largest health Foundations, with over 500 years of history. Rooted across Lambeth, Southwark and beyond, we work with the NHS, communities and partners across sectors to tackle health inequity, support innovation and back bold ideas that can transform society.
Now, we’re scaling our ambition. With Board backing for long-term investment in fundraising growth, and a new capital project at Evelina London Children’s Hospital on the horizon, this is a career-defining opportunity to lead that transformation.
What you’ll do
Reporting directly to our CEO, you will lead the Charities Team – overseeing directors across fundraising, marketing, funding & impact, strategy and innovation, and business and play a key role on the Foundation’s Executive Team.
Your responsibilities will include:
- Leadership & culture – uniting teams behind a shared vision, fostering high performance, and embedding diversity and inclusion.
- Strategy & fundraising – driving ambitious income growth, shaping large-scale propositions, and championing a culture of philanthropy across the Foundation and the Guy’s and St Thomas’ NHS Foundation Trust.
- Funding & impact – ensuring we invest strategically in health and equity, while strengthening how we measure and demonstrate impact.
- Partnerships – building deep, collaborative relationships with the Trust’s Executive team, senior clinical leaders, donors and partners.
- Governance & oversight – ensuring robust structures, efficiency and capability for long-term growth and success.
Who you are:
- A vision and mission driven leader, encouraging diverse, positive and collaborative cultures; and developing inclusive processes.
- A proven track record in strategic fundraising and marketing leadership and income growth.
- Experience building and leading high-performing teams in complex organisations, including leading leaders.
- Skill in strategy development and delivery, with the commercial acumen to drive results.
- The ability to inspire diverse stakeholders from senior NHS leaders to high-value donors.
- A confident communicator with excellent interpersonal and communication skills.
This is more than a leadership role, it’s a chance to redefine what philanthropy can achieve in healthcare. You’ll have the platform, resources and partnerships to deliver lasting impact at scale.
Ready to Learn More?
If you share our vision and are ready to inspire change, click below to view our full Candidate Pack for everything you need to know – including how to apply.
Closing date: Monday 13th October, 9am
Help shape national debates on justice and champion the voice of magistrates.
We’re looking for a Policy and Research Officer to join the Magistrates’ Association and turn evidence into influence.
The MA is the only independent membership body for magistrates in England and Wales. With around 12,000 members, we speak truth to power, support our members, and advocate for a fairer and more effective justice system.
This is a varied, fast-paced role where no two days are the same. One day you might be writing a briefing for a parliamentary inquiry or drafting a consultation response; the next you could be analysing survey data, supporting one of our national policy committees, or working with colleagues to launch a new advocacy report in the media.
You’ll be joining a small, supportive team where your ideas can have real impact. Recent projects have tackled judicial diversity, recognition for magistrates, reform of the Single Justice Procedure, and access to justice for disabled magistrates. Your work will help shape the future of the magistracy — and through it, the wider justice system.
We’re looking for someone with strong research and analytical skills, excellent writing and communication, and the ability to grasp complex issues quickly. If you’re passionate about justice and want to see your work influence real-world change, this role is for you.
The client requests no contact from agencies or media sales.
Head of IT
Salary: £75,000 – £85,000
Location: Hybrid, with two anchor days per week in Central London
Contract: Permanent, full-time, flex working
About the role
Head of IT for an ambitious and fast-growing charity, with technology at the heart of how they deliver social impact. Robust systems and digital capability are essential in ensuring they can carry out their mission and will be at the heart of their continuing impressive growth plans.
The new role of Head of IT provides operational and strategic leadership across all technology, digital, and data services. Reporting to the Director of Finance and Operations, this is a high-visibility leadership role with real influence, supporting the Executive Team, Trustees, and wider organisation to make the most of digital innovation while ensuring robust governance, security, and value for money.
The Head of IT will shape and deliver our IT and digital strategy, oversee infrastructure and systems, and champion the responsible use of data and emerging technologies (including AI) to support operational excellence, and future growth. With three direct reports, you will lead and inspire a small but skilled team, building digital confidence across the charity. The role also manages relationships and outputs for multiple onshore and offshore suppliers to maintain strong working relationships and maximise value.
Key responsibilities
- Lead the development and delivery of the IT and digital strategy in line with organisational goals.
- Ensure reliable, secure, and cost-effective systems, infrastructure, and processes (AWS, Salesforce. M365).
- Oversee data governance, analytics, and reporting, encouraging a data-informed culture.
- Drive responsible adoption of new technologies, including AI, balancing innovation with risk.
- Lead on cyber security, business continuity, and risk management.
- Provide responsive, high-quality IT support and training to build confidence and capacity across teams.
- Manage budgets, suppliers, and external partners to achieve best value.
About you
We are looking for an IT leader who can combine technical expertise with strategic vision and collaborative leadership. You will bring:
- Proven experience in IT leadership, ideally within the charity, not-for-profit, or public sector.
- Strong knowledge of IT infrastructure, cloud technologies (AWS), and cyber security.
- Experience of delivering digital transformation and change management.
- The ability to explain technical concepts clearly to non-technical audiences.
- Strong supplier and project management skills.
- A values-driven approach and commitment to the mission of the charity sector.
What we offer
- Salary: £75,000 – £85,000
- 28 days annual leave, plus bank holidays.
- Hybrid working (two days per week in the London office).
- Flexible working options supportive of family and personal commitments.
- Regular team off-sites and social activities.
- Personal and professional development opportunities, including the potential for progression to IT Director.
- Pension salary sacrifice scheme available
- The chance to play a leading role in a pioneering organisation where technology drives social good.
To apply please send a copy of your current CV.
For more information about the role, please contact Peter Hawkes at Ivy Rock Partners.
Lifelites is seeking a Services Administrator to provide vital support to our Services team.
Purpose of the role
To support the development and delivery of Lifelites services by co-ordinating the installation of new packages of technology, training and partner engagement.
Main duties
In this role, you’ll:
Co-ordinate paperwork, schedules and processes to keep projects running smoothly.
Support the installation of new technology packages and training for children’s palliative care services.
Provide strong administrative support for meetings, events and day-to-day operations.
We’re looking for someone who is:
✔ Organised, reliable and detail-focused.
✔ Comfortable managing all Microsoft software, paperwork, diaries and processes.
✔ A steady, supportive presence who enables colleagues to do their best work.
This is an ideal role for someone who takes pride in providing dependable administrative support and is happy to play a key behind-the-scenes role in a friendly, committed team.
Please review the full Job Description and Person Specification before submitting your application.
We empower children with life-limiting conditions to play, create and communicate by harnessing the power of sensory and assistive technology.
The client requests no contact from agencies or media sales.
About London Transport Museum (LTM)
Located in the heart of Covent Garden, London Transport Museum is the world’s leading museum of urban transport and an award-winning visitor destination. But we are much more than a museum—we are a heritage and education charity with a mission to ignite curiosity and shape the future.
We inspire the next generation of engineers, designers, scientists, and creatives by engaging every primary school in London. We collaborate with industry leaders to address key urban challenges, from smart cities to sustainable innovation. We are committed to closing skills gaps, addressing gender imbalances, and creating opportunities for underrepresented communities.
We are not a DCMS funded Museum and generate 80% of our income through admissions, fundraising and commercial enterprises. We are halfway through an ambitious five-year strategy (2023–2028), focused on sustainable growth, innovation, and impact. We’re investing in people, systems, and our public offer – all with a view to becoming Future Fit and ready for our 50th anniversary in 2030.
Safeguarding is central to our work. We welcome children, young people, and vulnerable adults through our programmes and ensure all staff and volunteers are DBS-checked, trained, and confident in our safeguarding procedures.
The Role
As Chief Financial Officer, you will lead the financial strategy and operations of LTM, ensuring robust financial management, governance, and performance. This is a pivotal role on the Senior Leadership Team (SLT), reporting directly to the Director and attending all Board meetings. You will also deputise for the Director when required.
This role goes beyond traditional finance leadership. You will be a moderniser—driving transformation, leading negotiations, overseeing broader business support functions, and contribute to LTM50, including capital programme oversight. You will be the face of financial and business systems at LTM, helping to deliver a future-fit museum aligned with our strategic vision.
Key Responsibilities
- Lead the development and management of LTM’s overall budget, ensuring financial sustainability across short, medium, and long-term goals
- Oversee all aspects of financial control, governance, reporting, and compliance with statutory, charity, and TfL requirements
- Deliver timely and accurate statutory accounts, budgets, forecasts, and management reports
- Lead business support functions and liaise with TfL departments including HR, Procurement, Reward, Tech and Data and Finance
- Provide strategic financial advice to the Board of Trustees, SLT, and wider teams
- Represent LTM in financial negotiations with external partners and suppliers
- Champion a high-performing, inclusive finance team—setting clear goals, recognising success, and modelling LTM’s values
- Collaborate closely with TfL Finance to ensure alignment and efficiency
- Ensure all financial and legal obligations are met and policies are up to date and followed
The successful candidate will be a fully qualified accountant with a proven track record in senior finance leadership roles within complex organisations, and will be able to demonstrate:
- Experience at Board level and ability to work in collaboration with Trustees and colleagues;
- Understanding and experience of strategic risk management, finance audit and internal controls;
- Broad operational knowledge including digital transformation, estates, and HR;
- Experience navigating challenging financial climates and driving efficiencies.
This is an exciting opportunity for the right individual. We are seeking a confident, dynamic and engaging individual with excellent communication skills and confidence to operate at the highest levels. Experience in the charity or cultural sector would be an advantage. If you are a strategic, forward-thinking finance leader ready to help shape the future of London Transport Museum, we’d love to hear from you.
Please submit your CV, with a supporting statement describing why you would be the best person to join this team and make London Transport Museum the best it can be.
Recruitment timetable:
Application deadline: Sunday 19th October
Longlisting:Week of 20th October
Shortlisting:Week of 3rd November
Informal coffees with CEO: Week of 10th November
First stage interviews: Week of 17th November
Second stage interviews: Tuesday 25th November
To apply, please send your CV and supporting statement via the link by Sunday 19th October.
For an informal conversation about the role please contact our exclusive recruitment partner, Bryony Thomas of Allen Lane via the agency website
Family Support Worker - Essex Care Team
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton, Chelmsford
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker on a full time basis (35 hours per week), to deliver a high-quality family support service as part of our Essex Care Team.
Reporting to the Family Support Manager of the Essex Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This role covers Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton & Chelmsford.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
· We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, please visit our website.
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online.
Closing date: 16 October 2025
Interview Date to be confirmed
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Essex Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.