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Role Context

The Accelerating Reform Fund is an initiative launched in 2023 by the Department for Health and Social Care (DHSC) which aims to transform social care services, making them more responsive to the needs of the community. It is a national programme, with 42 regions taking part and contributing to a national evaluation led by Ipsos. Greater Manchester (GM) is one of the ARF regions – we have formed a consortium across the GM Integrated Care System area consisting of the ten local authorities, health and VCSE partners to deliver projects on two themes:

1. Services that reach out to, and involve, unpaid carers through the hospital discharge process. (We have 8 hospital discharge projects across GM currently in the delivery phase across GM)

2. Improving respite options for carers via the community-based care model, Shared Lives through increasing workforce and exploring flexible options to reduce risk of carer breakdowns (Our main, GM wide, projects are delivering a regional communications campaign to raise awareness of Shared Lives and recruit more carers, and developing an early intervention model of Shared Lives supporting people living with dementia).

Gaddum was appointed to provide dedicated infrastructure support to ensure effective coordination and delivery of ARF projects and the GM consortium. This includes secretariat and project management responsibilities, financial oversight, leadership on coproduction, stakeholder engagement, and liaison with national partners.

Role Purpose

The Lived Experience Coordinator will sit within Gaddum’s Coproduction team but work closely with the ARF infrastructure team consisting of Senior Project Manager and Project Administrator and our appointed external marketing and communications partner agency to ensure a seamless, joined-up approach to embedding engagement and coproduction in the ARF in line with the overall project aims and timelines.

The main purpose of the role is to ensure that people with lived experience (PWLE) are enabled and empowered to contribute to project design, steering, evaluation, and decision-making processes in the ARF, thereby driving service transformation and improvement across all ten GM Local Authority Social Care Systems and partner organisations. This will include providing expert advice, information and guidance to project teams on embedding coproduction approaches; establishing and supporting a lived experience steering group for our Shared Lives project, supporting the recruitment and development of PWLE representatives, and fostering inclusive, accessible opportunities for their involvement; and leading on a Community Research project to ensure lived experience voices shape the evaluation and subsequent recommendations.

Main Duties and Responsibilities

Coproduction Support

• Provide specialist information, guidance, and support about service user/carer engagement and involvement to Adult Social Care staff, partners and stakeholders across a range of services and departments in Greater Manchester, either individually to project teams or in our established GM Carers Leads meetings.

• Provide and signpost to best practice tools and resources to support project teams with their coproduction initiatives.

• Compile and share case studies showcasing examples of best practice in coproduction across the ARF consortium to facilitate learning and improvement.

• Maintain records and data and provide regular monitoring reports on outcomes, including end of project evaluation report. Lived Experience Steering group management.

• Set up and provide ongoing management of a new Lived Experience Steering Group consisting of people with lived experience of Shared Lives across GM (carers and service users) ensuring the underpinning principles of coproduction are explained and embedded.

• Manage the recruitment and support of specific members for any additional opportunities.

• Identify and, wherever possible, remove barriers to member participation including but not limited to travel, childcare, carer responsibilities and/or translation costs.

• Ensure Lived Experience Representatives receive inductions and training suitable for their level of engagement and ensure they are properly off boarded when their involvement ends.

• Coordinate regular meetings and events via a hybrid approach of face-to-face and virtual.

• Liaise and collaborate with our external creative agency partner who are leading on the delivery of the Communications and Marketing Campaign for Shared Lives.

• Collaborate with the ARF infrastructure support team (Senior Project Manager and Project Administrator) and relevant ARF subgroups to ensure work is joined up and seamless and feedback loops between the various groups are closed.

• Assist Lived Experience Representatives to capture their experiences into their CV’s or find opportunities in the community where people with lived experience are needed to help develop services, creating links with Gaddum’s Coproduction Management Committee where relevant.

• Maintain records and data and provide regular monitoring reports on outcomes, including end of project evaluation report. Community Research evaluation project.

• Working to an agreed methodology, recruit and support a small group of Community Researchers to lead on ethnographic story collection across the ARF programme to capture on the ground lived experience perspectives.

• Work with key stakeholders across the various ARF project to coordinate the implementation of this project and agree how this will contribute to the overall evaluation of the programme.

• With the group of Community Researchers, lead on the collation and analysis of stories, emerging learning and recommendations, and designing a strategy for presentation of the research for maximum impact.

• Liaise and collaborate with the ARF infrastructure support team (Senior Project Manager and Project Administrator) and relevant ARF stakeholders to ensure project complements other monitoring and evaluation activities and aligns with broader evaluation plans.

• Contribute to Gaddum newsletters, website, and meetings, sharing information and learning form the project.

• Maintain records and data and provide regular monitoring reports on progress and outcomes, including an end of project evaluation report.

• Undertake responsibility for financial procedures related to PWLE remuneration in line with procedures

All staff are expected to work within all Gaddum policies and procedures. This role is subject to a Basic DBS Check.

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 139 countries and territories. For over 70 years, FIGO has collaborated with the world’s top health, rights, and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.

FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy, and capacity building with our member societies.

The FIGO Fistula Surgery Training Initiative (FSTI) project has been in existence for 10 years and in that time has become recognised as a key global project, instrumental in delivering capacity building and improved healthcare outcomes for women, with an emphasis on the global south. After 10 years the senior project manager has stepped down and FIGO are seeking to use this as an opportunity to review the project delivery model.

The Interim Senior Project Manager role will lead the FIGO Fistula Project on an interim basis and be responsible for the ongoing delivery of the project during that period. In addition, they will be expected to review the project delivery model, ensuring that the project aligns to best practice and delivers in the most effective and efficient manner possible for the future, whilst ensuring agreed project outcomes.

Do you want to contribute to bringing hope across London? 

Our vision is to bring hope to every one of our patients across London, when they need us most, where they need us most. When patients in London suffer life-threatening traumatic injury, only our teams can provide them with the help they need, performing innovative medical procedures to save lives. 

This role supports the day-to-day facilities, administration and reception tasks across our busy central London office. You will become a key figure in ensuring a smooth and efficient office is maintained at all times. 

London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition, we offer flexible working options, wellbeing packages and family friendly employment policies. 

Join us on this exciting journey and help shape the future of allergy care! As a Policy and Influencing Officer. You will work closely with internal and external partners to increase the charity's profile, influence key opinion leaders, and drive policy changes that improve the lives of those with allergies. Your responsibilities will include:

• Contributing to the planning and delivery of influencing, engagement, and campaigning activities.
• Monitoring and horizon-scanning the external policy and public affairs environment.
• Supporting the National Allergy Strategy Group (NASG) by providing secretariat services.
• Engaging with politicians, government departments, and external agencies to galvanise support for allergy-related initiatives.
• Drafting accessible communications on policy issues for various audiences.
• Representing Allergy UK at external meetings and events.
• Coordinating engagement with the allergic community and volunteers to ensure advocacy activities are informed by their priorities and experiences.

About Us:
Allergy UK is the leading national charity dedicated to supporting the millions of people in the UK living with allergic conditions. We are passionate about raising awareness, providing trusted advice, and advocating for better healthcare and support. As we embark on our 2025-2030 strategy, we are looking for a dynamic and dedicated Policy and Influencing Officer to join our team and help drive meaningful change.

What We Are Looking For:

• Minimum of 3 years’ experience in a similar role with a proven track record of influencing public affairs and policy change.
• Strong understanding of local, regional, and national government policy-making processes.
• Excellent written and verbal communication skills.
• Ability to work independently and manage a varied workload.
• Passionate about making a difference for people living with allergies.

What We Offer:

• Competitive salary and annual leave entitlement.
• Pension contributions.
• Flexible working arrangements, including hybrid working.
• Access to our Employee Assistance Program and wellbeing resources.
• Opportunities for professional development and career progression.

This is an exciting time to join TCV and lead our newly created team. We are looking for an enthusiastic, energetic, confident individual - someone who wants to make a difference and is always willing to go the extra mile and leads by example.

Working directly with your team and the wider income generation team, you will be responsible for setting and implementing our strategic plan aligned to securing income through Trusts, Foundations and Lotteries - working with your team you will identify and develop funding proposals to those partners and stakeholders which sit outside our corporate partnership team.

With your team, you will look to develop innovative ideas and compelling proposals which enable TCV to connect even more people to the green spaces around them, across:
- Environment/nature
- Health and Wellbeing
- Learning and Skills

You will be responsible for developing and bringing to life this new approach for TCV - with an ambition to secure national and or multi-regional funding, enabling us to connect even more people to green spaces.

Ideally you will have already worked in the charity sector and are able to demonstrate experience in leading a team to secure an annual income in excess of £1m across various funding streams.

You should be confident in your ability to set ambitious goals and high standards - and be capable and experienced in leading and supporting a team to achieve both the goals and the standards. You will have ultimate responsibility for leading on both identifying and creating a pipeline of TFL funding streams to meet our annual income target.

As the lead for the TFL team, you must be confident in your ability to communicate our case for support to your team, and to both our internal and external stakeholders, ensuring our proposals are compelling, well thought out and deliver value and impact for both our funding partners and TCV.

We would expect you to be skilled and experienced in writing compelling funding applications and be able to critique and act as a sounding board for your teams own individual applications.

If you're looking for your next exciting senior role in the charity sector and feel you have the experience and drive to deliver this role - please get in touch.

You are going to lead a team with very big ambitions for 2025 and beyond!

The role will require some travel and overnight stays from time to time.

A full, clean or near clean UK driving licence is required for this post, which has been held for a minimum of one year.

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

Do you have experience of delivering, producing or project managing theatre productions, music concerts, arts events and festivals? Have you previously supported students or young people in a performance-related environment?

We are looking for an Arts Production Coordinator, who will support the artsUCL Producer to expand student-led performance at the Bloomsbury Theatre and Studio, deliver the new artsUCL Fringe Festival, and foster a performance culture rooted in equality of opportunity, professional practice and inclusivity.  They will work closely with student leaders to support all aspects of student-led performances, enable effective collaboration between a number of stakeholders and play a key role in the delivery of our flagship arts events and festivals.

This is an exciting role in a unique organisation.  Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.

About CoppaFeel!

CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.

We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.

Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.

The Role

Following a recent departmental restructure, we’re entering an exciting period for the newly formed content team. This shift in the team structure highlights our commitment to making best in sector content - all in the name of our mission; to ensure all breast cancers are diagnosed early and accurately in young people.

We are looking for an exceptional Head of Content who will be responsible for delivering our holistic content strategy over the next year. You’ll oversee the management, production and strategic placement of all organic content across CoppaFeel!’s channels, and in house paid campaign activations. You will help shape CoppaFeel!’s approach to content so that it appeals, resonates with and converts our key audience of 18 - 24 year olds, as well as our supplementary audiences, across website, email and social channels.

You will work closely with the Head of Marketing and alongside other Heads of Dept, bringing your expertise and knowledge to leadership discussions to help shape the future of the organisation. You will report to the Marketing Director and line manage the Social Media Manager and Digital Marketing Manager, and you will have exposure to the Senior Management Team.

This is a fixed term contract for 13 months.

This is a hybrid role, with the expectation that you will attend the London office 2 days per week. You will be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes.

Duties & Responsibilities

• Work as a valued part of the CoppaFeel! leadership team to deliver the organisational strategy, shape the culture and influence cross departmental ways of working.
• Deliver the holistic content strategy across digital and social channels (including website, email, search, owned social, content creators and gaming) that will enhance the annual marketing strategy and drive awareness of CoppaFeel! and our mission amongst 18 - 24 year olds.
• Responsible for overseeing a team creating and producing innovative content that’s insight driven and market leading.
• Oversee production plans delivering our year round ‘always on’ organic content (web, email, social).
• Lead and inspire creativity across the organisation with a view to becoming social first in everything we do.
• Work with the Digital Marketing Manager and Social Media Manager to develop and deliver a content optimisation test and learn programme.
• Work with the Digital Marketing Manager to optimise CoppaFeel!’s website and third party agencies to research, plan and execute Search Engine Optimisation and Paid Search strategies.
• Work with the Digital Marketing Manager to develop and deliver the annual Website and Email content plan, including an optimisation plan.
• Work with the Social Media Manager to produce social first content year round, in line with the social media and content strategy.
• Oversee in house paid social media campaigns, primarily on Meta, with support from the Social Media Manager. Deliver training to the Social Media Manager to help them work towards activating these independently.
• Oversee delivery of workflow processes for managing the content lifecycle, including producing, distributing, measuring, and retiring content.
• Ensure all content is consistent with brand guidelines and tone of voice.
• Oversee capacity of the Content Team.
• Line manage the Social Media Manager and Digital Marketing Manager.
• Ownership of the Content Team budget and quarterly re-forecasting.
• Contribute to quarterly all staff team meetings.
• Ensure rigorous reporting and analysis of social and digital activity to ensure delivery of planned KPIs, with an ambition to be constantly improving and evolving.

Skills, Experience and Qualifications

Essential

• Minimum 5 year’s experience working in a management level content focused role, for example a Senior Digital Marketing Manager, Senior Content Manager, Head of Digital Marketing or Head of Content.
• Demonstrable experience in managing and prioritising cross departmental content requests.
• Demonstrable experience of implementing strategic content plans.
• Demonstrable experience of producing creative content.
• Demonstrable experience with activating paid social campaigns.
• A leader with the ability to develop and motivate a multidisciplinary team to achieve high standards.
• The ability to build relationships with and manage senior stakeholders’ expectations and cross-departmental content requests.
• Demonstrable experience of reaching and converting 18-24 year olds (our target audience) via engaging content with a focus on Instagram and Tik Tok.
• Experience of working for a youth focused brand/charity or account (if agency based).
• Experience of working with content creators.
• Excellent knowledge of the ever changing digital and social landscapes, and how tools/AI can help enhance our work.
• Confident decision maker.
• Experience of budget management and forecasting.
• You’ll be data driven and experienced in tracking and reporting on campaign success against KPIs and ROI.
• Line management experience.

Desirable

• Knowledge of the challenges / limitations of working in the charity sector.
• Experience of managing gaming activations.

Application information

Interviews will be held on a rolling basis. Due to the high volume of applications we receive we recommend early application. 

Main benefits, Terms & Conditions

Annual Leave: 22 days pro rata (plus public holidays).

Additional Leave: 1 day of leave on our Founder’s Cancerversary, birthday leave, plus office closure over Christmas.

Flexible working: A hybrid working arrangement, working from home up to 3 days per week (pro rata) and Core hours between 10am and 4pm.

Training: We have a budget each year for employees training and development plans.

Flex Friday: Every other Friday you will have off, without a salary deduction, we just ask employees have their work phones with them in case of emergencies!

Equality, Diversity & Inclusion Statement

At CoppaFeel!, we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.

We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.

Social Prescribing Manager

Location: York
Salary: £33,569
Job Type: Full time
Contract Type: Fixed Term Contract

This is a great opportunity to be part of a new and dynamic programme of work. 

York Frailty Hub is a clinically led, multi-organisational team supporting frail patients in the community with the aim of:

• Reducing avoidable hospital admissions
• Expediting safe discharge from hospital
• Enabling people to remain independent for longer and optimise their quality of life whilst living in the community

The Social Prescribing Manager will lead on the delivery, development and sustainability of the VCSE element of the York Frailty Hub. 

As part of the York Frailty Hub MDT, you will be a key member of the multi-disciplinary team that is provided through the York Frailty Hub for people living in the City of York. 

This is a great opportunity to be part of a new and dynamic programme of work.
Hours: 9-5, Monday-Friday

Initial contract is for 2 years due to funding

The closing date is: 26th May 2025

The post holder will also be responsible for leading other identified Social Prescribing teams within York CVS (for example proactive social prescribing)

REF-221634

This role sits within the Mission and Evangelism Directorate. The role will seek to develop our safeguarding culture and practice. The Safeguarding Lead will work with individuals across all of Church Army including our employees, Commissioned Evangelists, and Mission Community. The Safeguarding Lead is the first point of contact for any safeguarding concerns or allegations and is responsible for ensuring the organisation responds in a trauma-informed manner as well as in line with the standards and expectations set out. The post holder will have had experience of managing organisational risks in relation to safeguarding and be familiar with the guidance set by the National Safeguarding Team for Religious Communities.

Our Mission, Vision & Values.

Our mission is to care for people living with life-limiting illness by providing safe, specialist end of life care and supporting their families. We will lead and inspire excellent care wherever people choose to die.

Our vision is that people in Halton facing life limiting illness will have quality of life and dignity in death.

Our values  are our guiding principles, they define and pinpoint what is most important to Halton Haven Hospice, what we cannot compromise on.

Our Hospice is set in beautiful grounds and has a twelve bed capacity ward, and surrounding buildings which are under development and evolving all the time to meet the needs of pallative care in the community. 

Job Specification (Please see attachment for more information/detail).

The Fundraising Manager is expected to be an integral part of the leadership team to manage the delivery of the Fundraising strategy.

• To work with the Fundraising Team to develop and deliver Halton Haven Hospice’s community engagement.  To achieve this by identifying, prospecting, supporting and facilitating the development of volunteer networks, individuals, businesses and fundraising groups across the Hospice’s area.
• To raise funds to meet agreed targets and objectives and be responsible for identifying, engaging and winning new support as well as maintaining and developing existing support from the community.
• Take responsibility for the line management of the Fundraising Team. and support and coach the development of the Fundraising Team.
• Liaise with all relevant colleagues to ensure that events and campaigns are promoted throughout the community.  To include providing content and gathering stories for web pages, social media and other communications as well as online resources for those interested in fundraising for the Hospice.
• To promote Halton Haven Hospice by organising and/or delivering talks to local community groups, schools and nurseries, businesses and other organisations.
• Record and process donations, correspondence and permissions on the database in accordance with the requirements of GDPR.  Acknowledge support and arrange cheque presentations; liaising with other departments as appropriate.
• The post holder will be expected to manage their own workload, work under their own initiative and provide feedback producing reports and event evaluations both verbally and in writing as required.
• To undertake any other duties which may reasonably fall within the role of the post which will include attending events in the evening and at weekends.

World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.

This is an exciting time for World Jewish Relief’s Humanitarian work, building on our highly ambitious strategy to continue to expand the quality and scope of our humanitarian capabilities. As members of the START Network and signatories of Charter4Change and The Climate and Environment Charter for Humanitarian Organizations, and endorsers of the Principles for LLA (Locally Led Adaptation), we are committed to the highest standards of humanitarian intervention.

Recent operations include responses to disasters from Ukraine, Myanmar, Afghanistan, Colombia, East Africa, Bangladesh, Gaza, Nepal, and Haiti. We are eager to secure greater funding support to ensure we can deepen the quality and impact of our work through local partners ensuring we are meeting our obligations to the Core Humanitarian Standards. 

 Given the rapidly changing humanitarian context, this role will play a leading part in shaping our position in ensuring locally led capability is at the forefront of sector best practices. It will help to strengthen and grow our response capabilities, impact, and accountability of our humanitarian portfolio.

The post will drive our response to international disasters, building programmes and partnerships to support both relief and recovery efforts. The portfolio includes a strong established climate resilience focus. The establishment and maintenance of effective local partnerships with credible local actors is essential to develop our Disaster Preparedness Initiative (a network of local partners in disaster prone countries who we work with to respond to large and small disasters).

You should have:

• A deep understanding of international development & humanitarian theory, practice and standards
• Extensive relevant experience in the humanitarian ecosystem 
• Experience of leading within disaster response situations 
• Experience of contributing to complex programme decision-making, basing practical recommendations on sound analysis of risk and opportunity 
• Experience and knowledge of international humanitarian policy and practice issues and the humanitarian architecture sufficient to command the respect of others in the sector
• Experience in using best practices and humanitarian standards in designing programmes.
• Commitment to and experience of supporting locally led humanitarian action.
• Experience of developing and distance-managing partnerships with international or local agencies. 
• Proven experience of managing all elements of the project cycle. 
• An understanding of logical frameworks, monitoring and evaluation methodologies and the measurement of project impact. 
• Willingness to undertake significant international travel (approx. 4-6 trips per year). 

Benefits

We offer a range of benefits including:

• 23 days holiday plus bank holidays and Jewish holidays, after 2 years’ service holiday entitlement increases to 25 days.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Enhanced maternity & paternity pay.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.
• We encourage flexible working and offer a range of flexible working options.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.  You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.

How to apply

Please upload your CV and a cover letter which demonstrates your suitability for the role by explaining how you meet the criteria in the person specification.

Are you an experienced domestic abuse professional — or ready to take the next step into a leadership role?

Join our small, dynamic team at FLAG DV as Service Manager, and help empower survivors navigating the family court system with specialist legal and emotional support.

This is an opportunity to blend frontline delivery with strategic leadership. You’ll oversee our Legal Advice Clinic and Court Support Services, hold a small caseload, manage a committed team, and act as our Designated Safeguarding Lead — with support from our Director of Service Development & Engagement and a Deputy DSL.

You’ll be at the heart of a trauma-informed, passionate organisation, playing a pivotal role in shaping our services and ensuring survivors receive the support they need. Whether you already have leadership experience or are ready to step up, we’re looking for someone who’s confident, compassionate, and committed to survivor empowerment.

About the Centre for Armenian Information and Advice (CAIA)

The Centre for Armenian Information and Advice (CAIA) is a vibrant, London-based charity supporting the Armenian community through advice, culture, and care. We’re here to improve the lives of disadvantaged members of our community – including older people, women, children, and refugees – and to honour and promote Armenian heritage in the UK.

Based at our Hayashen Centre in Acton, we offer everything from legal advice and youth work to a lunch club for the elderly, cultural events, and community training. Our work is only possible through the dedication of a close-knit team of staff, volunteers, and supporters.

The role

CAIA is seeking an organised, efficient and friendly Centre Manager to be responsible for ensuring the smooth running of CAIA’s building, the Hayashen Centre, and the organisation’s overall administrative systems and processes. This is a varied and meaningful role where no two days are the same; it will suit someone who thrives in a hands-on atmosphere and is passionate about community impact.

Main Purpose of the role:

● Oversee front-of-house and client engagement

● Ensure the smooth running of the building

● Manage administrative policies, processes and procedures

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Carer Support Adviser your responsibilities would include:

• Managing conversations with carers to identify need
• Providing information, advice, and wellbeing support
• Running wellbeing groups and pro-active identification of carers through partnership working.

About you

• Experience of working with adults either in a 1:1 or group setting

• A working knowledge of health and social care particularly in relation to adults

• Excellent communication and interpersonal skills

• A high standard of written skills is needed in order to help the carer identify their support needs and to complete statutory assessments

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.

Carers First Can Offer You  

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. 

Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, please download our Candidate Pack and click on the ‘Apply Now’ button to begin your application.

Applications can only be assessed if they clearly state how you meet each of the requirements in the Personal Specification.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interview Process

Following shortlisting, successful candidates will be contacted directly and invited to interview - Date to be confirmed.

Carers First is an Equal Opportunities Employer   

Positive      Collaborative      Ambitious