Relationship management jobs

Applicants must be located within 2 hours travelling distance of Cambridge City. 

The Charity and Our Vision.

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.  We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.

Role Mission.

To lead the creation and delivery of Scotty’s new navigating entitlements casework (START) Programme, a single point of contact service designed to support anyone affected by military-connected bereavement. 

This is a hands-on, pioneering role. You’ll help shape the infrastructure, recruit and lead a small squad of caseworkers, and ensure that everyone in the bereaved military community receives compassionate, personalised, and well-coordinated support. 

The key responsibilities of this role are:

Service Design & Delivery 

• Working closely with the Head of Service, lead the operational planning and phased rollout of the START Programme

• Develop and refine service model, workflows, triage criteria, and beneficiary journeys 

• Own the SPOC offer, ensuring clear onboarding, needs assessments, support plans, and follow-up 

• Ensure the service is trauma-informed, inclusive, and responsive to beneficiary feedback 

• Manage your own caseload alongside Programme Head responsibilities. 

Team Leadership & Development 

• Help recruit and then directly support 1 initial caseworker (with potential to grow team in 2027 depending on demand) 

• Provide coaching, oversight, and reflective practice opportunities for squad members 

• Create a strong squad culture that reflects The Scotty’s Way and encourages personal growth 

• Lead START Programme Daily Huddles 

Collaboration & Partnership 

• Build strong referral pathways with external organisations (military & non-military charities, NHS, social care) 

• Become the charity’s expert on navigating entitlements for the bereaved community. 

• Work collaboratively with other Programme leads to ensure consistency, shared learning & efficient internal referrals 

• Support the Head of Service in forming partnerships that enhance START’s offer 

Monitoring & Evaluation 

• Track and report on beneficiary engagement, support outcomes, and follow-up actions 

• Use insights, working with the Head of Research & Impact, to adapt and improve the service over time 

• Ensure CRM records are complete, accurate, and used to inform delivery decisions 

Contribution to Charity-Wide Goals 

• Feed into cross-functional projects including Outreach, Fundraising, and Strategy 

• Act as a representative of Scotty’s at sector events or external meetings where appropriate 

• Support content development by sharing anonymised stories, insights, and themes 

The 30-day goals for this role are:

• Built a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
• Worked closely with the Head of SUPPORT to understand the history of Scotty’s helping families navigate entitlements, including reviewing current and recent cases. 
• Began to map the key stakeholders, partners and organisations (including statutory, charitable and others) for casework in the START Programme. 

The 60-day goals for this role are:

• Scoped and met with key stakeholders. 

• Worked with Head of Service to map the new casework (START) programme and beneficiary journeys.

• Worked with the Head of Service and the Head of Impact to ensure that processes are in place to monitor the outcomes and impact of the new START Programme. 

• With the Head of Service, supported the design of a light CRM for initial use in START casework.

• Drafted all other necessary processes and procedures for casework including safeguarding, triage, wait time limits etc.

• Drafted a training plan for new START caseworkers. 

The 90-day goals for this role are:

• Launched the new START Programme.

• Built strong partner networks for any needed referrals or information gathering to support casework.

• Created a road map of future Programme releases (e.g. new services within the programme, themes, cohort specific activities etc). 

About You:

Must-Have

Experience in service delivery, casework, or personalised support services 

Ability to lead a new programme from concept to delivery 

Strong team leadership and relationship-building skills 

Excellent organisational and communication skills 

Nice-to-Have 

Familiarity with military family life or bereavement support 

Background in adult mental health, social care or wellbeing services 

Experience in service co-design with users or lived experience groups 

Safeguarding knowledge or training 

Additional Information

· The role may require occasional evening or weekend work

· Enhanced DBS check required

· Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:  

1. Families Come First

2. Everyone a Supporter, Every Supporter a VIP

3. Love What You Do

4. Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

When Applying:

Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title.

Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.  

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.  

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.

ABOUT BRIGHTPIP

BrightPIP (Brighton Parent/Infant Psychological Therapy) is a specialist infant mental health charity supporting babies aged 0–3 and their families across Brighton & Hove and Sussex. We provide early therapeutic intervention to strengthen relationships and prevent cycles of intergenerational trauma.

We are a small, friendly and growing charity, supported by a dedicated clinical team and Trustee Board. As we expand to support up to 250 families per year, we are strengthening our operational and coordination capacity.

ABOUT THE ROLE

We are seeking a warm, organised and proactive Project Coordinator to support the smooth running of BrightPIP’s services and internal operations. This role sits at the heart of the charity, ensuring families experience a clear and supportive journey, clinicians are well supported, and systems run calmly and efficiently.

You will coordinate key operational processes including referrals and triage, safeguarding documentation, audit and impact data, training administration, and NHS and Local Authority liaison. You will also provide project administrative support and work closely with clinicians, referrers, partner organisations and trustees.

This role is ideal for someone who enjoys bringing order to complexity, supporting people, and keeping systems running well in a small, dynamic organisation. The role will evolve as the charity grows, offering opportunities to shape and improve processes and support new projects.

You will report to the Clinical Director and work closely with the clinical team, fundraiser and trustees.

KEY RESPONSIBILITIES

• Coordinate referrals, triage processes and care pathways
• Induction of new members of staff and trainees
• Act as a first point of contact for families, referrers and partners
• Support clinicians with scheduling, safeguarding processes and documentation
• Maintain accurate records, data systems and audit processes
• Support delivery of training and consultation
• Liaise with NHS, local authority and community partners
• Support data collection and information gathering to inform reporting for trustees, commissioners and funders
• Provide project and administrative support across the charity

ABOUT YOU

Do you have the exceptional qualities and skills we are looking for? A key ingredient is that you are a ‘people’ person, able to communicate well and build rapport quickly. You will be seen by others as caring, trusted and reliable. 

You will have experience in coordination, administration or project support, ideally with experience of working within the charity or not-for-profit or healthcare sector.  You will be someone who is as passionate as we are about giving all babies the best start in life.  Whatever your work experiences, it is essential that you are able to learn quickly how best to support our small and dedicated team of clinicians.

You will work closely with and report to our clinical director but also be able to take the ball and run with it. The mission of this post is that it develops with our service and in time you would become the main point of liaison for the charity.

Do you….?

· Solve practical and logistical problems and make things work more efficiently

· Love a good process because it makes us consistently brilliant

· Delight in planning, organizing, and executing projects from beginning to end

· Get excited by new challenges, big or small – they are opportunities to learn, grow and contribute

· Have brilliant attention to detail, and also know when ‘good enough’ is good enough

· Say “I’ve got this” and mean it

If so, please apply, we would love to hear from you.

WHAT WE OFFER

• Being part of a pioneering, highly specialist team who are passionate about our mission and supportive of each other 
• Flexible, family-friendly working, with hybrid working
• Opportunity to shape and grow with the role as the charity expands
• CPD and development opportunities

HOW TO APPLY

Please submit:

· Your CV

· A short supporting statement explaining why you are interested in the role and how your experience meets the person specification

Family Services Manager

We are looking for a motivated, capable, and adaptable Family Services Manager to join our team and lead two established services that make a life-changing impact for young people and families in our community.

This is an exciting opportunity to play a key role at a pivotal time in the charity’s development, as we approach our 50th year of service delivery.

Position: Family Services Manager

Location: Leigh Park, Hampshire
Salary: £16.48–£17.91 per hour (FTE £31,707–£34,450, depending on experience)
Hours: Part time, 32 hours per week (negotiable)
Contract: Permanent
 

Closing Date: Sunday 4th January 2026 at 11.59pm
Please note: the advert may close early if sufficient applications are received.

About the Role

In this varied and rewarding role, you will provide strong and supportive leadership to staff, volunteers and sessional workers, ensuring the delivery of high-quality services.

You will also contribute directly to service delivery, making a meaningful difference to the lives of children, young people and families.

Key Responsibilities Include:

• Leading and managing the Family Services Team, providing 1:1s, supervision and team meetings
• Coordinating recruitment, staff wellbeing and absence management
• Overseeing the delivery, monitoring and evaluation of group work and Young Carers services
• Developing quarterly plans and contributing to new programme development
• Ensuring compliance with safeguarding, health & safety and organisational policies
• Producing high-quality reports for internal and external stakeholders
• Handling feedback, complaints and safeguarding concerns appropriately
• Representing the charity at local networks and forums
• Supporting service delivery when required

About You

You’ll be passionate about empowering young people and families, with a positive approach and the ability to lead a committed team.

You will bring:

• Experience managing or leading teams within young people’s or family services
• Experience delivering programmes or activities within these settings
• Strong safeguarding knowledge and experience
• Understanding of the issues affecting children, young people and families
• Experience monitoring, evaluating and reporting on service performance
• Excellent communication, organisational and relationship-building skills
• Confident IT skills, including Microsoft 365 and Excel
• Flexibility to work occasional evenings and travel within Southeast Hampshire

Desirable:

• Level 3 qualification in a relevant field
• Experience in the voluntary sector
• Knowledge of the local statutory/voluntary landscape
• Experience creating training programmes
• Familiarity with in-house databases

About Us

This charity is based in Leigh Park, Hampshire, dedicated to supporting young people and families. We provide a range of services including counselling, advice, outreach, and community engagement. Our goal is to make a positive difference in the lives of those we serve, and we are proud to be a trusted, specialist charity in our community.

We are an equal opportunities employer and welcome applications from all sections of the community.

Other roles you may have experience of include: Family Services Coordinator, Children & Young People’s Services Manager, Family Support Manager, Youth Work Manager, Wellbeing Services Team Lead. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in London E1, with the team meeting minimum twice per month to collaborate in person. Flexible working options available in line with Crisis’ Hybrid Working Policy.

Job title: Individual Giving Executive (Development)

Contract: Permanent 

About the role

With a bold new directorate strategy and refreshed team structure, Individual Giving sits at the heart of our plans to grow sustainable income and inspire lasting support. We’re transforming how we connect people with our mission to end homelessness - building a more integrated, insight-led approach to brand and supporter engagement. 

The Individual Giving team plays a central role in delivering our ambitions: maximising the power of our sector-leading Christmas appeal while driving year-round growth across our “Fab Three” income priorities — Regular Giving, Mid Value and Legacies. 

This role sits within our newly established Development Team and offers an exciting opportunity to help shape the future of supporter engagement at Crisis. You will create powerful, emotionally resonant campaigns for our existing supporters, inspiring them to connect with our mission and help end homelessness for good, while contributing to the Development team’s goal of raising £6.8m in income. The role plays a key part in shaping the future supporter experience at Crisis by delivering campaigns that connect people to our mission and inspire them to help end homelessness for good.

About you 

Individual Giving Executive (Development) 

Play a vital role in deepening supporter relationships - and help turn generosity into lasting impact. 

We’re looking for ambitious fundraisers to help deliver campaigns and communications that deepen supporter relationships, grow long-term income, and ensure every Crisis donor feels valued. 

You will work across integrated multi-channel development campaigns, including email, mail, phone and online, creating compelling stewardship and retention experiences that make every supporter feel valued and inspired to stay with Crisis. With a clear focus on data, insight and test-and-learn, you’ll help shape donor journeys that increase loyalty and lifetime value, ensuring the power of Christmas translates into long-term support for our mission. 

Please see the full Job Pack linked below, for a full list of requirements for the roles. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm 
• Wellbeing Leave to be used flexibly 
• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 4th January 2026 23:59

Interview process: Competency-based interview

Interview date and location: Wednesday 14, Thursday 15 and Friday 16 January 2026 via Microsoft Teams

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Senior Digital Engagement Manager

Contract type: Permanent – Full time, 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £48,867 to £51,439 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Digital Content and Experience team manages our online platforms and content, delivering best-in-sector digital experiences designed to increase brand awareness, brand love and income.

About the role

As our Senior Digital Engagement Manager, you will champion strategic social media, digital campaigns and experiences, working closely with communications, fundraising and campaigning teams to drive sustainable change.

In this role, you will:

• Deliver and continually optimise organic social media strategy.
• Line manage the Social Media Manager.
• Lead on the expansion of the digital channel mix in key growth areas.
• Refine and continually optimise WaterAid’s approach to social video.
• Lead on delivering priority digital engagement projects.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

To be successful, you will need:

• Experience in strategic planning/development and digital channel management.
• Extensive experience in and knowledge of digital marketing and social media – spanning earned, owned, shared and paid.
• Line management experience, the ability to lead and motivate others, and drive change.
• A strong understanding of the digital landscape and ability to respond creatively to emerging trends and technology.

Although not essential, we’d prefer you to have:

• Experience of creating content for and strategically growing YouTube channels.
• A solid understanding of SEO techniques, user experience, testing and conversion optimisation.
• Experience of working with content management systems.

Closing date: Applications close 12:00 PM UK time on 2nd January 2026. Shortlising and interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. 

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !

Clinical Support Administrator

Salary: Band 3: £27,152.71 - £30,443.60 per annum inclusive.

Contract Type: Permanent, full-time.

Hours of work: 37.5 per week (with occasional weekends).

About the job role

We have an exciting opportunity for a Clinical Support Administrator in our First Contact Team at St Joseph’s Hospice. We are looking for someone who has experience in administration and working in a healthcare environment.

The First Contact Team is a dynamic one-stop service that transforms the way patients and referral agencies access the Hospice’s services. An opportunity has arisen for a full-time Administrator to join the First Contact Team. If you are a successful applicant, you will be part of the team that acts as the first point of contact for the Hospice’s services. You will answer telephone calls from people who may be in difficult and stressful situations, provide advice and signpost to other services or agencies. You will also undertake associated administration and data entry.

The service operates 24 hours over seven days a week for advice, whilst referrals will be taken mainly in daytime hours. You will work 37.5 hours every week. Shift patterns will vary, and you will be expected to cover shifts from Monday through Friday, 8.00 am to 9.00 pm, plus occasional weekends according to the rota.

About you

You will need:

• Effective communication and interpersonal skills
• Substantial experience in a telephone-based call centre environment
• The ability to remain calm whilst working in a pressurised environment
• The ability to deal sensitively and empathetically with people in distress
• The ability to work constructively as part of a team
• The ability to pay close attention to detail, accurate recording and data entry skills

Where you’ll work

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care services—delivered at home, in our in-patient unit, and through out-patient clinics—are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more! 

Closing date: 21 December 2025.

Interview date: 5 January 2026.

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.

We have an exciting opportunity for someone who is interested in both research and converting that research into compelling data and stories to support our policy and influencing work.

This role will sit within our Research & Impact team, but will work across our communications, fundraising, and policy & influencing teams, particularly working closely with our senior leadership team to support our policy & influencing work. By converting the evidence and research from the research & impact team in to actionable insights and recommendations which can be shared with our funders, supporters and key decision makers such as policy makers and civil servants, you will play an important role in promoting the importance of prevention work as a tool to prevent domestic abuse and sexual violence.

We are looking for someone with some experience in research and evaluation who has a passion for communication and storytelling. You will enjoy exploring quantitative and qualitative data to pull out meaningful insights, building relationships with a range of internal and external partners, and using data and evidence to persuade others to prioritise prevention-focused approaches to addressing societal issues.

Key responsibilities

The main responsibilities of this role are:

• EnsuringTender’s projects implement Tender’s Theory of Change and evaluation processes, and ensure learnings from evaluations are used to improve Tender’s work
• Analysing Tender’s evaluation results and carrying out secondary research to produce reports and guidance on best practice approaches to preventing domestic abuse and sexual violence
• Using the findings from Tender’s evaluations and research to author and disseminate (on behalf of Tender and working in partnership with other organisations) recommendations for policy makers on preventing domestic abuse and sexual violence

Senior Fundraising Officer
Reference: NOV20257236
Location: This role is home based flexible in Wales, with occasional requirement to travel across Wales
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Salary: £30,075.00 - £32,108.00 Per Annum
Benefits: Holidays, Pension and Life Assurance

Introduction

The Senior Fundraising Officer role is a key position within the Fundraising Team in Wales with the main aim to secure income from Grants, Trusts & Foundations and Corporates. The Senior Fundraising Officer will work against annual targets to achieve the RSPB's goals, playing a key role in building financial support for nature.

What's the role about?

The Senior Fundraising Officer will be expected to:

• Identify, develop and deliver fundraising projects and match these to agreed priority areas to maximise income.
• Lead on the development of funding plans for priority work as allocated.
• Contribute to the implementation of an agreed fundraising opportunities and lead on large funding bids across one or more income stream.
• Scope, develop and manage funding relationships and multi stakeholder bids to optimise opportunities and ensure successful funding arrangements.
• Identify the requirements of our funders, including analysis of potential risk and communications requirements to ensure effective dialogue and delivery of any funding and compliance conditions.
• Provide forecasts for budgeting and make recommendations for change in order to provide accurate financial information for RSPB leadership.
• Update and utilise contact databases to ensure accurate records are kept to facilitate effective contact management across the organisation.
• Ensure funders and donors have an excellent supporter experience and increase their understanding and awareness of RSPB vision and work.

Essential skills, knowledge and experience:

• Understanding of fundraising and donor/supporter motivations and how to build cases for support.
• Able to articulate understanding of GDPR and data protection relating to funder/supporter information and how to use a fundraising database such as Raisers Edge, Care or Salesforce.
• Solutions-focused approach, with the ability to overcome set-backs in order to get the right outcome for the RSPB.
• Proven excellent writing and presentation skills.
• Budget management.
• Able to interpret complex information and communicate it simply to target audiences.
• Able to deliver high level of customer service to a variety of audiences.
• Persuasive communicator and negotiator with the ability to influence.
• Able to work under own initiative, with the confidence to ask for support and direction where needed.
• Proven experience in fundraising/ sales/project management and delivering to income targets. and proven experience of relationship development in an outward facing role in the not for profit or private sector.

Desirable skills, knowledge and experience:

• Experience working in the Environmental Sector
• A passion for nature
• Line Management experience

Closing date: 23:59, Sunday 4th January 2026
We are looking to conduct interviews for this position from 15 January 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our recruitment partner's website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Key information

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours per week (full time)

Start date: ASAP (we are happy to work with notice periods)

Duration: Permanent

Salary: £30,025 per annum if based in London. £27,375 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.

Application deadline: 12 noon, Friday 16th January 2026

About upReach 

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about our work, visit our website and read our Annual Report, and Impact Report. 

ROLE SUMMARY

The Mentoring Coordinator will contribute to upReach's mission, by helping to manage the day to day running of our professional mentoring programmes (Professional Mentoring and Ask an Expert). Professional Mentoring sees students on the upReach programme matched with a professional for a six month period, while Ask an Expert allows students to directly contact professionals for one-off conversations.

GRADUATE SCHEME SUMMARY

The Mentoring Coordinator role is part of upReach’s Future Charity Leaders Programme (FCLP). The FCLP provides you with a unique opportunity to:

• Work directly on the upReach mentoring programmes, supporting young people and professionals to form successful mentoring relationships (4 days per week), while also;

• Gaining exposure to various aspects of charity management through 6-month rotations (1 day per week).

• Receiving training in Leadership throughout, and have the opportunity to complete an apprenticeship in Leadership and Management after 18 months on the programme (in place of rotations). 

The FCLP is designed either for high-calibre graduates from any university, academic subject and background - or for those with experience in the corporate world who are looking for a career change and experience in the charity sector. 

CORE RESPONSIBILITIES

Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit and core responsibilities. 

The Mentoring Coordinator will be responsible for ensuring that upReach’s mentoring programmes (Professional Mentoring/Ask an Expert) operate smoothly and effectively, and will report to the Volunteering Programme Manager. You will work alongside the Programmes and Partnerships teams to ensure that matches are successful, and that both mentors and mentees have a positive experience of mentoring at upReach.

1) Supporting the smooth running of mentoring programmes:

• Deliver day to day operational tasks, including making mentor and mentee matches and responding to professional/student queries received via the Mentoring inbox and the mentoring platform;

• Act as the primary point of contact for mentors/professional volunteers and students using the upReach mentoring platforms, and take action to resolve any issues raised;

• Proactively monitor the success of all mentoring relationships/interactions using mentoring platform data, identifying any concerns and taking action to resolve them;

• Develop and deliver training sessions and resources with the support of the Volunteering Programme Manager to ensure that mentors, professionals and mentees have a high-quality experience.

2) Supporting Partnerships and Programmes teams:

• Work with the Programmes team to encourage Associates to register for and participate in the mentoring programmes;

• Work in collaboration with the Programmes and Partnerships teams to help ensure that all mentoring outputs are delivered effectively and on time, and support them with reporting back to partners;

• Act as the point of contact for employer partners whose primary activity is mentoring, and provide updates on impact measurement for these partners.

3) Rotations in different areas of charity management  

• As part of the FCLP programme, work on rotational projects designed to give you a greater exposure and understanding of the different areas of charity management;

• You will have a six month rotation in each of the following areas during your first 18 months on the programme: (1) Fundraising, Partnerships and Comms, (2) Operations and Strategy (3) Project and Product Management;

• Each week you will work on projects related to your current rotation (7.5 hours per week). These projects will be agreed with your Rotation Manager, in line with the learning objectives for each rotation.

4) Leadership training and development

• Participate in training every six weeks on different soft skills within Leadership through an external training provider during your initial 18 months on the programme. This training will take place through a mixture of online and face to face sessions. Training sessions will include:

  • Communication

  • Understanding different working styles

  • Conflict Management

  • Emotional Intelligence

SKILLS AND EXPERIENCE

The ideal candidate for Mentoring Coordinator should display these skills: 

• Strong communication skills, both written and verbal;

• Excellent organisational skills and the ability to prioritise a varied workload, manage competing demands and deliver to tight deadlines;

• Good problem-solving skills;

• Self-motivation and an ability to work in a small team as well as independently;

• Ability to engage and communicate confidently with stakeholders, such as beneficiaries, upReach partners and all levels of employees across the organisation. 

To be successful, it is anticipated that you would have experience in:

• Communicating with a variety of stakeholders, through written and verbal communication;

• Managing and prioritising a varied workload.

Team Culture & Benefits: 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave and Volunteering leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increased to 5% after 5 years of working with us. 

• Cycle-to-work scheme.

• Monthly socials and annual wellbeing days

• Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training. 

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network

  • (Im)Migrants Network 

Ready to apply?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.

Applications close on Friday 16th January at 12:00 noon.

Equal Opportunities

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Thus, we encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities, those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

Fundraising Development Manager
Salary: £35,000 - £38,000
Contract: Permanent
Location: Hybrid (3 days per week in London office)
Closing date: 9^th January
Benefits: Generous annual leave, pension scheme, wellbeing support, and flexible working options
We have a great opportunity for a Fundraising Development Manager working for a world-class performing arts organisation that pushes boundaries and champions creativity. This organisation is dedicated to inspiring audiences and communities through bold, innovative work and inclusive engagement programmes.
This is an exciting role for someone who wants to play a pivotal part in strengthening donor relationships, driving income growth, and supporting ambitious fundraising goals. You’ll join a collaborative team that values creativity, inclusion, and impact, with opportunities to shape donor communications and lead on stewardship initiatives.
As part of this exciting role, you will lead donor communications and engagement across multiple channels, ensuring compelling messaging and tailored experiences for supporters. You will manage mid-level giving programmes, oversee cultivation and stewardship events, and coordinate the organisation-wide fundraising pipeline to support accurate forecasting and strategic growth. Acting as a key link between fundraising strategy and delivery, you will also support corporate partnerships, develop proposals, and foster cross-team collaboration to ensure consistency and impact across all development activities.
To be successful as the Fundraising Development Manager you will need:

• Experience working in fundraising, development or a related field.
• Strong written communication skills and experience delivering donor or stakeholder communications.
• Excellent organisational and project-management skills, with the ability to manage multiple priorities effectively.

If you would like to discuss this role with us, please email your CV to [email protected] or contact us and quote the reference 2798EI.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, passionate about improving equality across the sector. You can read more about our commitment to diversity here.
If enough applications are received, the charity reserves the right to end the application period sooner.

 

Job description

Are you looking for an exciting new opportunity in Philanthropy fundraising and have a real passion in making a difference? Eden Brown Charities is delighted to be working in partnership with an incredible leading UK Charity to find them a Senior Philanthropy Manager to lead a team to deliver high quality engagement, development, stewardship and recognition of high value donors.

About the role

You will be joining the Charity at a really exciting time and will have a huge impact on the high value fundraising team and driving forward philanthropic giving. You will be responsible for devising and implementing a fundraising strategy as well as developing income from high net worth individuals and managing a high performing team.

About You

To be successful in this role you must have

- Experience of stewarding high net worth individuals up to five/ six figure gifts
- Experience of implementing a Major Donor Strategy
- Experience of managing relationships which have resulted in significant gifts
- Experience of managing a team

Please note that this is a Hybrid role with a time spent either in London or Manchester. Please call Laura Iliff on 07442607841 for more information on this incredible role. Please note that interviews will be taking place on a rolling basis.

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Salary: £37,739.41 per annum plus £5,023.71 London weighing allowance

Contract length: Permanent

Location: London Old Street with hybrid working options available

Hours: 37.5 per week

Closing date: Sunday 18th January at 11:30pm

Interviews will be taking place the 26th and 27th of January via MS Teams

Shelter is looking for a Mass Participation Project Manager within our Community and Events team to fuel our fight for home.

If you’ve got the project management skills to help shape mass participation events, inspire supporters and thrive on collaboration this could be the role for you.

About the team

This exciting opportunity sits in Shelter’s Community & Events department in Shelter’s Income Generation Directorate.

Community & Events is made up of our Community Fundraising, Supporter Experience, Digital Fundraising & Marketing and Mass Participation teams, across the team we look after a wide range of fundraising activities encouraging supporters to raise money and providing them with the support to do so.

This role as Mass Participation Project Manager sits within Shelter’s Mass Participation team.

About the role

As part of an ambitious and dynamic team you will deliver and develop mass participation products – primarily leading on Shelter’s successful bespoke mass participation product, Walk for Home. You will drive participant numbers, deliver an outstanding supporter experience and grow income and longer-term supporter commitment.

Key responsibilities will include planning and delivering Walk for Home, leading project groups, delivering excellent supporter care, and building strong internal and external relationships. You will proactively collaborate with colleagues within the organisation to maximise product performance and work to increase life-long supporters through both financial and non-financial routes.

This role works closely with the Head of Mass Participation to help shape our product strategy, as well as managing budgets and identifying opportunities for innovation and growth. You will attend events to support the wider Community & Events team and stay informed about sector trends to ensure our products remain competitive and impactful.

About you

You are experienced in overseeing and delivering projects, confident managing multiple priorities, along with excellent stakeholder management skills and the ability to influence and collaborate across teams and external partners.

You understand what makes a great supporter journey and look for innovative ways to recruit participants, improve engagement and grow lifetime value. You have a solid knowledge of mass participation fundraising and use data and insights to make improvements.

You’re driven by achieving financial targets and delivering high-quality mass participation events, and a relationship builder who works collaboratively, values diverse perspectives and champions inclusivity in everything you do.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. We are committed to offering fully flexible working to help all employees maintain work-life balance. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

How to apply

To apply, please click ‘Apply for Job’ below and submit your CV and a supporting statement. Your supporting statement should outline how you meet the ‘Person Specification’ section of the job description.

Any application submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Sahir (formerly Sahir House) is the oldest continuously operating LGBTQ+ charity in the Liverpool City Region. We are dedicated to fostering a brighter, healthier future for our communities.

We provide practical and emotional support, camaraderie and connection to:

• LGBTQ+ people
• All people living with or affected by HIV

We actively confront injustice, combat discrimination, and address inequalities. By campaigning, we strive to create a fairer and more equitable society for those we serve. Our work is insight and data-driven and our programmes are co-developed with those we serve.

What It Is Like to Work at Sahir

We want people to enjoy working at Sahir and to feel supported, valued and able to thrive. As a health and wellbeing charity, we place strong emphasis on staff wellbeing, reflective practice and work life balance.

We offer a friendly, inclusive and supportive working environment, with access to regular supervision, training and development. Staff are encouraged to build their skills, confidence and experience in ways that support both personal growth and long-term career development.

About the Role

This is a community facing role focused primarily on delivering facilitated LGBTQ+ peer support groups and wider community engagement activity. You will create and sustain safe, inclusive spaces where LGBTQ+ people can connect, build resilience and feel heard.

Alongside regular peer support delivery, you will support outreach, workshops and project specific activity in response to community need and strategic priorities. The role includes active promotion of groups and proactive engagement with under-represented and marginalised LGBTQ+ communities.

What We Are Looking For

We are looking for someone who brings:

• A genuine commitment to LGBTQ+ wellbeing and community empowerment.
• Experience of facilitating groups, engagement or community activity, or transferable experience that demonstrates these skills.
• Strong communication and relationship building skills.
• A willingness to work some evenings and occasional weekends.
• A relevant qualification at NVQ Level 3 or above in social work, health, education or similar is desirable, but equivalent experience and a commitment to learning are equally valued.

We are particularly keen to receive applications from people with lived experience of the issues affecting LGBTQ+ communities, and from those whose voices are under-represented within the sector.

Equality, Inclusion and Accessibility

Sahir is committed to equality, diversity and inclusion. We welcome applications from all suitably qualified candidates regardless of race, ethnicity, gender identity, disability, religion or belief, sexual orientation or age.

Lived experience is valued at Sahir, but it is not a requirement. We are interested in people who share our values and want to contribute positively to our communities.

You do not need to meet every requirement listed to apply. If you feel aligned with our values and excited by the role, we encourage you to apply.

We are happy to discuss reasonable adjustments at any stage of the recruitment process.

Circa £66,000 per annum

Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Head of UK Policy and Advocacy and shape and lead the direction of our child rights work in the UK.

In this role you will oversee our domestic/UK-facing child rights policy work with an overarching focus on improving early childhood outcomes and reducing disparities between children across the UK. You’ll be joining at an exciting time for the team as it develops the next phase of our cross-organisational Early Moments Matter campaign and deepens its policy influencing work through the production of new evidence, briefings and engagement across the sector and government departments. You will play an active role in the Advocacy Leadership Team, ensuring our work is underpinned by robust strategies and analysis, and is undertaken in a way that reflects our organisational values.

To succeed in this role, you will have an in-depth understanding and experience of policy-making processes and influencing strategies in the UK. You will have an excellent understanding of the policy context of child rights in the UK, and be able to translate that knowledge and expertise into support for team members to deliver ambitious change for children. You will be passionate about centering lived experience, and be able to lead the team in strengthening engagement of rightsholders in the development and delivery of our policy work.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Monday 19 January 2026.

Interview date: Week beginning 02 February 2026 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)