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Job Title: CRM Operations Analyst
Team: Digital Transformation & Technology (Supporter Engagement & Experience)
Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)
*This role sits within a pay grade with a pay range of £33,367 to £50,051. The salary on appointment will be set at the lower end of the pay range, to a maximum of £36,704 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
Context and purpose of role
At the Ramblers, our ability to connect with supporters, manage members, and empower volunteers depends on the smooth running of our CRM (Salesforce). The CRM Operations Analyst plays a vital role in making this possible.
By managing day-to-day CRM operations, handling imports, selections, and user support, you ensure that colleagues across the organisation can trust the data they use and work efficiently. Your contribution means communications are targeted and accurate, volunteer and supporter records are reliable, and teams can focus on their mission rather than system issues.
Your work ensures that colleagues can rely on accurate data and smooth processes, so supporters receive timely communications, members feel well served, and volunteers have the information they need to play their part.
Key Responsibilities
User Support & Administration
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Provide first-line technical support for Salesforce, resolving user issues related to access, new fields, layouts, and general functionality, escalating complex configuration or system-wide issues to the Senior Database Administrator where required.
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Provide second-line support for record-level data issues (e.g. duplicates, permissions, missing fields, or data discrepancies), escalating where necessary for complex data or automation errors.
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Provide guidance to staff on how best to use Salesforce for their day-to-day needs.
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Maintain and update user accounts, roles, and permissions.
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Deliver basic in-house training sessions and user guides to support adoption.
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Day-to-day responsibility for co-ordinating routine GDPR-related deletion requests.
Data Management & Imports
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Manage regular data imports
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Run reconciliations with Finance to ensure CRM records align with income systems.
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Support data quality initiatives, including deduplication and validation.
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Maintain GDPR consents, preferences, and data hygiene standards.
Reporting & Dashboards
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Build and update simple CRM reports and dashboards.
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Help staff use reports effectively, and create custom reports where needed
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Collaborate with the Analyst Engineer and Data Analyst to ensure consistency between CRM and business insights dashboards.
Configuration & Changes
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Make declarative (no-code) changes to Salesforce (e.g. page layouts, fields, validation rules, workflows).
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Support the Senior Salesforce DBA in testing and deploying small changes.
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Help enforce configuration standards and document processes.
Integrations & Pipelines (Support Role)
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Monitor automated data flows between Salesforce and other systems (e.g. Azure Data Factory pipelines, Mailchimp).
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Escalate complex pipeline or automation issues to the Senior Database Administrator or Analytics Engineer.
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Support basic configuration tasks to ensure reliable system-to-system connections.
The person
Skills & Experience
Essential
· Hands-on experience using Salesforce (ideally beyond “super-user” level, but full Admin certification not required).
· Familiarity with data imports and reconciliation processes.
· Ability to write and run SOQL or SQL queries at a basic level.
· Experience building reports and dashboards in Salesforce.
· Strong attention to detail and accuracy in handling supporter data.
· Good communication skills, with the ability to support non-technical colleagues.
· Understanding of GDPR and the importance of data protection.
Desirable
· Salesforce Administrator certification (or willingness to work towards it).
· Experience in a not-for-profit, membership, or fundraising environment.
· Familiarity with Gift Aid, Direct Debits, or other fundraising processes.
· Exposure to Azure Data Factory or other data pipeline tools.
· Experience supporting email/marketing integrations (e.g. Mailchimp, Marketing Cloud).
Personal Attributes
· Collaborative – thrives working across teams, supporting both technical colleagues and non-technical end users.
· Proactive – anticipates problems, identifies opportunities for improvement, and takes initiative.
· Detail-focused – delivers reliable, accurate data and documents processes thoroughly.
· Adaptable – able to shift between operational fixes and long-term improvements.
· Curious – motivated to learn and grow in data engineering, BI, and analytics.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
[NF1]Is this needed as essential or is it desirable?
[GA2]A basic level is essential in my view. It’s a prerequisite for supporting things like selections etc.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At HOPE worldwide UK, we believe everyone deserves the opportunity to overcome poverty and fulfil their God-given potential. We have helped over 8,000 people experiencing homeless in London find a place to call home, and empower communities around the world to access education, healthcare and economic empowerment opportunties. Could you help us build on that impact as HOPE worldwide UK’s first dedicated Fundraising Manager?
About HOPE worldwide UK:
HOPE worldwide UK is a Christ-centred charity with a mission to empower people to overcome poverty and homelessness through compassionate service. In the UK, we help people who are homeless access and sustain suitable accommodation and deliver holiday clubs for at risk children. Internationally, we partner with locally-led programmes that provide practical support including education, humanitarian aid, vocational training and healthcare. We are part of the wider HOPE worldwide international family - serving communities through a shared commitment to dignity, compassion and practical action.
The Opportunity:
We are seeking an experienced Fundraising Manager to grow support for our work in the UK and internationally.
You will lead the implementation of our 2026–2028 fundraising strategy, develop compelling supporter journeys and creating inspiring propositions that connect donors with the difference their generosity makes. Working closely with the CEO, Senior Management Team and Fundraising Committee, you will bring focus, energy and professional fundraising expertise to a charity with a loyal supporter base and significant potential for growth.
Key Details:
Location: UK (Flexible / Hybrid).There will be occasional in-person meetings/events in our London office or other specific venues, with flexibility to work where convenient (office or home) most of the time.
Hours: Part-time, 3 days per week (0.6 FTE), flexible / hybrid, with some with some flexibility over how hours are distributed across the week.
Salary: £37,000 – £43,000 FTE, pro rata (c. £22,200 - £25,800 for 3 days per week), depending on experience
Start Date: September (negotiable)
Contract: Permanent
Benefits: 5% Employer Pension Contribution; 25 days annual leave plus bank holidays
What You will do:
- Lead the delivery of HOPE worldwide UK’s fundraising strategy, with clear plans, priorities, KPIs and income targets.
- Develop a compelling case for support that inspires existing donors, re-engages lapsed supporters and reaches new and younger audiences.
- Design and deliver segmented supporter journeys across individual giving, regular giving, appeals and stewardship activity.
- Support the growth of sustainable income from high-potential streams including trusts and foundations, major donors, legacy giving, challenge events and corporate engagement.
- Work with programme colleagues to capture impact, develop strong donor reports and translate frontline insight into persuasive fundraising propositions.
- Oversee the effective use of the fundraising CRM, improving data quality, segmentation and insight-led decision making.
- Manage, mentor and encourage the Communications & Fundraising Team, creating clarity, focus and momentum.
- Ensure all fundraising activity is legal, ethical and compliant with the Code of Fundraising Practice, data protection requirements and internal policies.
This job is for you if you:
- Enjoy building relationships, telling powerful stories, and helping supporters see how their generosity creates lasting change in a Christian context.
- Combine strategic thinking with practical delivery.
- Are a confident, competent and values-led communicator.
Essential requirements:
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Faith: A faithful follower of Jesus Christ, committed to the vision and values of Hww UK.
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Experience: Demonstrable success in fundraising, with a strong track record in individual giving and recurring gift growth.
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Strategy: Experience in building or delivering a successful fundraising strategy and compelling cases for support.
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Communication: Excellent storytelling skills with the ability to tailor messages for different audiences (faith-based, secular, and younger donors).
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CRM and Data: Confident user of a fundraising CRM, able to manage data, segment supporters and use insight to inform decisions.
We know that there will be strong candidates who will not fit all the criteria, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
Desirable experience and skills:
- Experience in a faith-based, homelessness, poverty relief or international development charity.
- Knowledge of legacy fundraising, trust fundraising or major donor relationships.
- Experience of community, church or challenge event fundraising.
Why Join Us?
This role offers real ownership: the chance to shape systems, strengthen supporter relationships and build sustainable income that directly supports people experiencing poverty in the UK and overseas. If you are motivated by faith, compassion and measurable impact, we would love to hear from you.
Equal Opportunities:
In light of the Christian ethos of the Charity and the nature and context of the work to be undertaken by this role, it is considered that there is an occupational requirement for the Fundraising Manager to be a practising Christian in accordance with Schedule 9 of the Equality Act 2010.
Candidates will require Right to Work in the UK.
The requirements of job applicants and existing members of staff who have a disability will be reviewed to ensure that, wherever possible, reasonable adjustments are made to enable them to enter into or remain in employment with us.
How to apply:
Please submit a CV and cover letter outlining your motivation, skills and experience.
Shortlisted applicants will be invited to online interviews during August.
We look forward to hearing from you!
Our mission is to empower people to overcome poverty and homelessness through our compassionate service.

Are you an experienced fundraiser with a passion for building relationships, inspiring supporters, and delivering results looking for your first step into leadership?
Shine is looking for a talented and motivated Senior Fundraiser to join our Fundraising Team. This is an exciting opportunity to combine hands-on fundraising with leadership responsibilities, helping to generate vital income that supports people living with spina bifida, hydrocephalus, and related conditions.This is an ideal step-up opportunity for an experienced fundraiser ready to broaden their leadership experience and take on greater responsibility.
You'll play a key role in developing and maintaining relationships with community groups, schools, businesses, organisations, and individual supporters across a designated region, while also supporting and developing members of the fundraising team.
ABOUT THE ROLE
As a Senior Fundraiser, you will be responsible for delivering fundraising income and supporter engagement across community, corporate, and events fundraising. You'll identify new opportunities, nurture existing relationships, and provide outstanding stewardship to ensure supporters feel valued and connected to the impact of their fundraising.
You'll also provide line management and day-to-day leadership to designated team members, helping them to achieve their objectives and develop their fundraising careers.
What You'll Be Doing
Fundraising and Relationship Management
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Build and maintain strong relationships with supporters, businesses, schools, community groups, and organisations.
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Recruit, engage, and steward supporters to maximise fundraising opportunities.
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Grow income across community, corporate, and events fundraising.
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Identify and develop income-generation opportunities.
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Use Salesforce CRM and supporter insights to inform fundraising activity and relationship management.
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Monitor performance against fundraising targets and contribute to income forecasting and reporting.
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Work collaboratively across the charity to identify networks and opportunities.
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Promote Shine campaigns, events, and activities to increase awareness and income.
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Share inspiring supporter stories and fundraising successes with colleagues across the organisation.
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Represent Shine at events, meetings, and networking opportunities.
Leadership and Team Development
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Provide line management to designated members of the Fundraising Team.
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Conduct regular one-to-one meetings and performance reviews.
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Support colleagues with coaching, guidance, and professional development.
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Contribute to the recruitment, induction, and development of new team members.
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Help foster a positive, collaborative, and high-performing team culture.
ABOUT YOU
We're looking for someone who is passionate about fundraising, enjoys building relationships, and has a proven track record of delivering results.
You will have:
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Experience in fundraising, particularly across community, corporate, and/or events fundraising.
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A strong track record of achieving and exceeding income targets.
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Excellent communication, networking, and relationship-building skills.
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Experience managing multiple priorities.
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Strong organisational skills and an understanding of KPIs, budgeting, target setting, and planning.
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Experience using a CRM database, ideally Salesforce.
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Competent IT skills, including Microsoft Office applications.
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Strong attention to detail and the ability to produce high-quality reports and supporter communications.
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A proactive, self-motivated, and positive approach to work.
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The ability to work both independently and collaboratively within a team.
Additional Requirements
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Full UK driving licence and access to a vehicle.
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Willingness to undertake occasional evening and weekend work to support fundraising activities and events.
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Basic DBS & UK Right to Work.
Why Join Shine?
At Shine, you'll be part of a welcoming and dedicated team committed to making a real difference. This is a fantastic opportunity for an experienced fundraiser looking to take the next step in their career, develop leadership experience, and play a vital role in growing supporter engagement and fundraising income.
If you're ready to use your fundraising skills to create lasting impact, we'd love to hear from you.
How to apply
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
If you would like to discuss the role in more detail or have any questions, please contact Jo Marriott, Head of Fundraising and Special Appeals via email to arrange a suitable time for a chat.
To apply please submit your CV and supporting statement*, which should outline your interest and explain how you meet the role criteria.
*Please note applications without a supporting statement will not be accepted*
We understand that you may wish to use AI tools to help you with some aspects of your application, but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications.
Providing specialist advice and support for spina bifida and hydrocephalus



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Wings for Life and take the lead in shaping one of the most exciting and impactful event portfolios in the charity sector. You will drive the strategy, growth and delivery of a diverse programme of premium fundraising events, mass participation experiences and high-profile partnerships that inspire supporters, engage world-class brands and generate vital funds to find a cure for spinal cord injury.
Your portfolio will span exclusive owned fundraising events such as Mikey’s Mountain Miles, our skiing fundraiser with Mike Tindal MBE; The Clay Day, a premium sporting and hospitality experience with our Formula 1 partners; and two established golf events, including an owned event, Gourmet Golf, and a supporter-led initiative. You will also play a central role in maximising opportunities through major third-party events and partnerships, including the Wings for Life World Run, the London Marathon 2027, and high-profile Red Bull events.
This is more than event management. It is an opportunity to identify new opportunities, develop innovative event concepts and create unforgettable supporter experiences that stand out in a crowded fundraising landscape. Working closely with senior leadership, ambassadors, partners and supporters, you will combine creativity, commercial acumen and flawless execution to grow income, build awareness and strengthen Wings for Life’s position as a leading charity brand. Whether enhancing existing events or creating entirely new experiences within and beyond the Red Bull universe, you will play a pivotal role in delivering ambitious growth and lasting impact.
What We're Looking For
We’re seeking an ambitious, creative and highly organised event leader who thrives on turning great ideas into exceptional experiences. You will have a proven track record of delivering high-quality events, achieving ambitious commercial and fundraising targets, and building strong relationships with a wide range of stakeholders. Equally comfortable developing strategy and rolling up your sleeves to deliver flawless event execution, you will bring the energy, entrepreneurial mindset and attention to detail needed to drive growth across our events portfolio.
As a manager, you will lead and develop our Event & Fundraising Specialist, providing coaching, support and professional development while fostering a collaborative, high-performing culture. You will also play an active role in supporting our individual fundraising programme and championing a ‘one team’ approach across the organisation.
Success in this role will require strong commercial awareness, budget management expertise and the confidence to negotiate, influence and present to senior stakeholders, partners and Board members. You will be adept at managing multiple priorities in a fast-paced environment, while maintaining a relentless focus on delivering outstanding supporter experiences and maximising return on investment.
Experience working with premium brands, VIP audiences, luxury hospitality or high-end events would be advantageous, as would a passion for identifying new opportunities, creating innovative event concepts and challenging conventional thinking. Above all, you will be a solutions-focused self-starter with exceptional relationship-building skills, a genuine passion for our mission and the drive to help Wings for Life achieve extraordinary impact.
We value experience, talent and results over formal qualifications. If you have the vision, energy and expertise to grow one of the most exciting event portfolios in the charity sector, we'd love to hear from you.
Wings for Life have one sole mission: to find a cure for spinal cord injury. As the charity partner of Red Bull, 100% of our fundraising goes directly to scientific research as they cover all our costs.



The client requests no contact from agencies or media sales.
In this role you will get to work as part of our growing Opportunities team to invite people into the community of generous Christian givers in the UK and serve UK Churches with support services and giving needs. You will attend events, grow networks and spot new opportunities to advance our vision, mission and strategy. Where needed you will speak on behalf of Stewardship and deliver content with excellence. You will get to support the growth of Stewardship over the coming years as we identify new clients to join the ecosystem that enables Kingdom ministry to thrive all over the UK and around the world.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
· Undergoing a course of teaching or training in personal financial stewardship and giving/generosity or experiencing the benefits from personal discipleship in this area.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.
Title: CRM and Power Platform Developer
Hours: 35 hours per week
Contract: One-year fixed term
Location: Office, hybrid or remote (1 week induction in office)
Salary: £39,793 pro-rata
Accountable to: Head of IT (Operations)
Responsible for: No management responsibility
DBS Eligibility: Basic DBS check and Social Media/Adverse Media checks
Closing Date: 10th August 2026
About the role
Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.
What You’ll Do:
You’ll be part of a small, collaborative data team of three, working closely with our Head of IT & Data and colleagues across the organisation. This is a hands-on role where you’ll:
- Redevelop our CRM and introduce new features.
- Create intuitive tools like Power Apps to make life easier for users.
- Design workflows and automations that boost efficiency and improve data quality.
- Develop reporting tools that empower teams to use data effectively every day.
It’s a unique opportunity to combine technical development with strategic thinking—embedding data-driven practice across Thirtyone:eight.
Why You’ll Love Working Here:
- Purpose-driven work: Everything you do helps protect children and vulnerable adults.
- Flexible working options: Balance your life and work with hybrid arrangements.
- Professional growth: Opportunities to learn, innovate, and lead.
- Supportive culture: Join a friendly, collaborative team that values your ideas.
If you love solving problems, building tools that people actually enjoy using, and want your work to have a positive impact, we’d love to hear from you.
Main Responsibilities
- Enhance and support Thirtyone:eight’s Microsoft Dynamics CRM to meet business requirements, ensure reliability, performance, security and compliance with GDPR.
- Create Power Apps to support the ongoing requirements of the business
- Perform Unit Testing and end-to-end testing as appropriate
- Liaise with end users for User Acceptance Testing and user-training
- Maintain clear and up to date documentation of system design, configuration, workflows, and user guides
Specific Responsibilities
- Work with the Senior Developer to support and enhance Thirtyone:eight’s Microsoft Dynamics CRM, ensuring it is secure, fit for purpose, and meets service and reporting needs.
- Design and maintain Power Platform tools, including Power Apps and Power Automate, with user-friendly interfaces for efficient data entry and access.
- Create and optimise workflows and automations to improve efficiency, strengthen data quality, and reduce manual processes.
- Optimise the use of storage within Thirtyone:eight’s Dataverse environment.
- Facilitate workshops, discussions, and user interviews to capture functional and non-functional requirements.
- Translate business needs into clear, structured specifications and user stories.
- Validate requirements with stakeholders to ensure shared understanding before development begins.
- Identify opportunities for process improvement, automation, and data quality enhancement.
- Collaborate with users and managers to translate requirements into practical, user-friendly solutions, supported by appropriate documentation.
- Integrate Power Apps with other Microsoft services, such as SharePoint and Teams, and with third-party tools where applicable.
- Develop and follow test plans to support reliable delivery of changes and enhancements.
- Keep system documentation current, covering design, configuration, workflows, reporting structures, and user guidance.
- Ensure all developments comply with GDPR, data protection, and security standards.
Person Specification
A) Essential Personal Characteristics and Qualities:
- Humility - Having a modest view of your own importance.
- Integrity - The quality of being honest and having strong moral principles.
- Openness - Acceptance of, or receptiveness to change or new ideas.
- Collaborative - Involving two or more parties working together.
- Solution-focused - Concentration in problem solving or dealing with a difficult situation.
- Learning - Knowledge acquired through study, experience, or being taught.
- Creative - Having good imagination, thinking differently, or having original ideas.
- Fair - Treating people equally without favouritism or discrimination.
- Committed - Dedicated to a certain course, cause or policy.
- Passionate - Having or showing strong feelings or beliefs.
B) Essential Experience:
Experience in application or systems development, with either direct Microsoft Dynamics/Power Platform experience or transferable experience that would support rapid cross-training, including:
- Developing, configuring, or supporting business applications using a modern programming language or low-code platform.
- Working with relational databases, data models, queries, reporting, dashboards or structured business data.
- Creating or working with APIs, integrations, connectors or data flows between systems.
- Gathering user requirements and translating them into practical technical specifications or solutions.
- Testing, documenting, deploying and supporting system changes or enhancements.
B) Desirable Experience:
- Direct experience with Microsoft Dynamics 365, Dataverse, Power Apps, or Power Automate.
- Experience with Power BI or other reporting tools.
- Experience working in a charity, membership, CRM, case management, or safeguarding-related environment.
d) Essential Abilities, Knowledge & Motivation:
The successful candidate will also be able to demonstrate:
- Strong technical aptitude and the ability to learn new systems, platforms and development approaches quickly.
- Practical problem-solving skills, with the ability to analyse issues and deliver workable, user-friendly solutions.
- Clear communication skills, including the ability to work effectively with both technical and non-technical stakeholders.
- Good attention to detail when working with data, configuration, testing and documentation.
- Awareness of data protection, information security and good practice when designing or supporting systems.
- A proactive and organised approach, with the ability to manage priorities and deliver work on time.
- Willingness to develop expertise in Microsoft Dynamics 365, Dataverse, Power Apps and Power Automate.
- A desire to “give back” by working for a non-profit and supporting Thirtyone:eight’s safeguarding mission.
Independent and thought-leading, we equip organisations, churches, other faith groups, individuals and government with safeguarding tools they need



The client requests no contact from agencies or media sales.
As a CRM Product Lead, you will lead the direction and development of our Microsoft Dynamics 365 platform, ensuring it supports our work across the MND Association effectively and efficiently.
You will use your skills in stakeholder engagement, agile delivery, and data-led decision making to lead a critical platform.
This CRM Product Lead role calls for someone who can shape product direction, balance priorities, and deliver continuous improvement while keeping user experience at the centre. This is an exciting and transformative time to join the MND Association. If you thrive on ownership, collaboration and measurable impact, this role offers a meaningful next step.
Key Responsibilities
- Lead the CRM roadmap, aligning platform development with organisational priorities
- Manage the product backlog, balancing stakeholder needs and technical feasibility
- Act as the link between business and technology teams
- Oversee delivery of CRM enhancements, integrations and new functionality
- Guide system configuration, ensuring best practice and consistency
- Use data, reporting and user feedback to improve performance and usability
- Support adoption and continuous improvement across teams
- Manage supplier relationships and ensure value for money
- Ensure compliance with data protection and security standards
About You
- Strong experience as a CRM Product Lead or similar role
- Expertise in Microsoft Dynamics 365 and Power Platform
- Proven delivery of CRM improvements and system optimisation
- Strong stakeholder management and communication skills
- Experience working in agile environments
- Knowledge of integrations, data migrations and system configuration
- Strategic thinking with strong problem-solving ability
Further information about MND Association and full job description is available in the attached Candidate Pack.
Hybrid Working Expectations: One day per week office attendance in Northampton.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Dancers’ Career Development (DCD), the national charity that enables and empowers dancers to thrive professionally and personally throughout and beyond their performance careers, are recruiting a Relationship Manager.
We are seeking a self-motivated, experienced coach, facilitator, producer or project manager with strong administrative skills.
The ideal candidate will be a good communicator who enjoys working collaboratively in a productive, agile and supportive team. Our Relationship Management team engage with professional dancers and dance students across the UK.
The role will ideally suit someone with exceptional interpersonal and communication skills, who is used to managing their own workload effectively. Candidates should be able to demonstrate a successful track record designing, planning and delivering high quality events, projects, workshops and resources.
If this opportunity excites you, and you share DCD's values and passion for making a positive difference to dancers' lives, please get in touch. We'd love to hear from you.
Contract: 3-3.5 days per week, part-time permanent role (24-28 hours per week)
Salary: £35,000 per annum, pro-rata
Start date: 1 September (with potential to commence sooner)
Location: This is a remote working role which will suit someone living in, or within commuting distance of, London for meetings and programme delivery one to four times per month
Benefits: 23 days holiday pro-rata plus Bank Holidays (increasing to 28 days with length of service), 5% Employer pension contribution, Health & Wellbeing package, Professional Development opportunities
Deadline: Applications must be submitted by 9am, Tuesday 14 July 2026
How to apply: Please download the Recruitment Pack from our website for full job spec and how to apply.
We are a national charity that enables and empowers dancers to thrive professionally and personally throughout and beyond their performance careers.
The client requests no contact from agencies or media sales.
Salary: £35,600 - £45,800
Contract: FTC Until Oct 2027
Location: Remote
Closing date: 14th July
Benefits: 26 days annual leave (rising with service) & option to buy more, generous pension contributions (matched 4% or 6%), HolidayPlus scheme, enhanced family leave, employee discounts, health cash plan, and more
We are looking for a passionate Relationship Manager - Corporate to join a leading national children’s charity who support vulnerable young people and families through life-changing services. This is an exciting opportunity to manage high-value partnerships and play a key role in delivering impactful, purpose-driven corporate collaborations at scale.
As part of this exciting role, you will manage a varied portfolio of corporate partners, driving income growth, engagement and long-term strategic value. You will develop and deliver partnership plans, collaborate across internal teams to maximise impact, and identify new opportunities for innovation and employee engagement. You’ll also play an active role in supporting new business development, delivering creative campaigns and representing the organisation externally to strengthen relationships and raise awareness.
To be successful as the Relationship Manager - Corporate, you will need:
- Proven experience managing high-value corporate partnerships or client accounts, delivering against income targets
- Strong relationship-building and influencing skills with the ability to engage stakeholders at all levels
- Experience developing and delivering account plans within a commercially focused or fundraising environment
If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 3020JP.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
ABOUT THE ROLE
The Fundraising and Marketing Assistant will play a pivotal part in advancing Off The Records (OTR) fundraising and marketing strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It’s an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who ideally has previous charity experience, can take initiative, think proactively, and confidently manage projects independently – qualities that are especially important in our small, dedicated team.
You’ll work on a wide range of projects, creating engaging content that aligns with OTR’s brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community.
From a fundraising perspective, you will support our fundraising activities and ensure efficient administration using the ‘Donorfy’ database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You’ll also support digital campaigns and new initiatives, to encourage sustained support for our work. You’ll directly help to secure the financial support needed to expand OTR’s services and reach more beneficiaries. In addition, you’ll analyse the performance of our digital channels – interpreting website analytics, social media metrics, and email campaign results – to provide recommendations that enhance our communications strategies and ensure ongoing impact.
This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you’re a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with individuals, and using data to inform creative strategies, this could be the role for you.
JOB PURPOSE
The Fundraising and Marketing Assistant will play a key role in implementing OTR’s fundraising and marketing strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity.
This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR’s income streams and increasing awareness of OTR’s services through effective communications.
SPECIFIC ROLE DUTIES
Supporting the fundraising strategy
• Support OTR’s donor and community fundraiser stewardship, through excellent communication and effective relationship management.
• Support the implementation of fundraising communications across channels.
• Support with small to medium size trust and grant applications, including horizon scanning.
• Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management.
• Create engaging content and campaigns to drive income generation.
• Help build the small pool of regular donors.
Website and CRM maintenance
• Work with OTR’s Head of Fundraising, Administrative Team Leader and web developer to update and enhance the OTR website.
• Monitor website performance, user engagement and SEO trends, suggesting and
implementing improvements to enhance user experience and visibility.
• Ensure our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income.
Social media
• Work collaboratively with the team, to contribute to OTR’s social media presence, by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR’s mission.
• Identify new opportunities to grow OTR’s social media reach, building awareness of our services, fundraising and outreach work.
• Regularly report on social media performance, using insights to inform future content and strategy.
• Utilise paid ads to support activity, where relevant.
Email marketing
• Manage the planning, creation, and delivery of OTR’s quaterly email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting.
• Ensure all email communications are engaging, well-structured, and in line with OTR’s brand and tone of voice.
• Assist in the promotion of key OTR events.
• Manage and grow OTR’s email marketing lists, ensuring they are up to date and GDPR compliant.
• Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising.
Content creation
• With support from the Youth Participation Officer and Youth Board, create engaging, accessible, and informative content for OTR’s digital channels, including the website, social media and email marketing.
• Develop multimedia content (for example, videos and graphics) to enhance OTR’s
communication methods and increase engagement.
• Contribute to blogs, news articles and case studies that highlight OTR’s work, impact and achievements in the sector.
Brand and tone of voice
• Ensure that all digital content aligns with OTR’s brand, tone of voice and style,
maintaining a cohesive and recognisable identity across all platforms.
• Promote OTR as the leading place to turn to for support, ensuring that our content
reflects our professionalism, reputation and expertise.
Analytics and reporting
• Use analytics tools to track the performance of OTR’s digital communications, including website traffic, email engagement and social media reach.
• Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement.
• Provide regular reports from the CRM and other online fundraising platforms to the
Head of Fundraising.
Promote
• Promote OTR as an exceptional and specialist charity.
Equality and diversity
• Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace.
• Observe all relevant law relating to equality of opportunities.
• Encourage a working atmosphere where everyone is treated with dignity and respect.
Any other duties
• The post-holder will work collaboratively with all OTR Trustees, staff and volunteers to provide a seamless service.
• Any other duties commensurate with the post.
Supporting young people’s mental health to fulfil their potential for a brighter future
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Senior Risk Relationship Manager provides pivotal leadership in risk management, operational resilience, governance and data protection across Hope for Justice and Slave-Free Alliance globally. Advising on both threats, and opportunities across the organisation’s portfolio, producing insights on emerging themes, particularly those affecting modern slavery and human trafficking, and NGO operations
Operating at the second line of defence (L2), the role delivers independent oversight, guidance, and constructive challenge, strengthening risk management and compliance across the organisation. It supports and holds operational teams to account, ensuring risks are effectively identified, managed, and aligned with organisational risk appetite and governance requirements.
Aligned with ISO 31000 principles, the role leads the development, maturation, and embedding of an enterprise risk approach that integrates risk into strategy, operations, and organisational culture, enabling clear ownership across both centralised and decentralised functions.
The postholder works closely with operational and security leaders to strengthen organisational readiness for, and response to, major incidents and crises, ensuring effective escalation, coordination, and learning.
The role also incorporates Data Protection within the remit and is responsible for monitoring and advising on the organisation’s compliance with all applicable data protection laws. provide objective oversight without conflicts of interest.
It is not expected that the role holder is an expert in every aspect of data protection legislation from the outset, but must be able to upskill as needed, interpret requirements, and collaborate with external specialists where appropriate. Their role focuses on promoting good data protection practice across the organisation, including ensuring staff awareness and adherence to internal processes (e.g. completion of training, conducting DPIAs, and following approved procedures) and leading on the creation of these where gaps are identified.
Main Duties
Risk Management
- Lead the strategic and operational development of the organisation’s risk framework, ensuring alignment with ISO 31000 and organisational context
- Coordinate appropriate identification and management of risk across all senior leadership and accountable roles, ensuring coverages of all 12 classifications of risk per the HfJ framework: (Security; Safeguarding; Health & Safety; Financial; Corruption; People & Culture; Cyber, Information and IT; Governance; Legal & Compliance; Reputational; Quality; Strategic)
- Develop and oversee an annual roadmap and schedule to monitor, evaluate, and report on organisational risk maturity, risk strategies and risk transfer.
- Maintain and continuously improve risk reporting tools, registers, and dashboards for global risk tracking and visibility.
- Coordinate training and communication that promote collaboration and ownership of risk across functions.
- Provide clear and accessible risk reporting to senior leadership, country directors, and the Board of Trustees (via subcommittees).
Risk Governance
- Lead coordination of the Risk & Compliance Committee, supporting the Chair to ensure key risks are accurately reported, well understood, and actively managed with Trustee oversight and governing mandates.
- Facilitate the setting of risk appetite and thresholds by the Board of Trustees, supporting their legal duties relating to risk, and ensuring organisational accountability.
- Author and maintain core risk policies in line with governance appetites and policy frameworks.
- Provide clear, concise and decision-oriented risk reporting to senior leadership and the Board of Trustees
Strategy Integration
- Support strategy owners to plan and monitor achievement against commitments, identify delivery risks, and develop mitigation strategies.
- Author the organisation’s annual Strategic Risk Outlook along with relevant country/thematic briefings.
- Embed risk-based thinking into decision-making, strategic planning and programme delivery to identify both threats and opportunities.
Incident & Crisis Management
- Serve as a core member of the Incident and Crisis Management Teams (IMT/CMT), advising and supporting leadership and country teams during critical incidents.
- Coordinate internal investigations into serious incidents, liaising with the Charity Commission as required.
- Maintain the incident register, ensure robust documentation, and facilitate post-incident reviews, learning and feedback to risk registers.
- Support development of the organisation’s complaints, accountability and whistleblowing mechanisms.
- Strengthen organisational readiness and resilience for potential high-impact events.
Data Protection
Compliance & Governance
- Keep the organisation on track with UK GDPR and equivalent laws in other regions.
- Make sure policies are up to date and actually used in day-to-day work.
- Offer clear, practical advice on what the law requires and how teams can meet it.
- Act as the central point of contact to the Information Commissioners Office (and other authorities) in the event of major data related incidents.
Data Protection Impact Assessments (DPIAs)
- Lead the DPIA process and ensure alignment across the organisation.
- Help teams understand when a DPIA is needed and how to assess risks.
- Step in on complex or high-risk DPIAs to guide decision-making and agree on safeguards.
- Initiate DPIAs and involve the right people; providing oversight and guidance.
- Check that decisions and DPIA findings align with legal obligations.
Advisory & Support
- Act as the go-to person for data protection questions from staff.
- Support project and operational teams to build privacy into new systems and ways of working.
- Advise on lawful bases, consent, transparency, and everyday compliance questions.
Training & Awareness
- Lead the organisation’s training and awareness activities relating to data protection.
Risk Function:
- Connect DPIA outcomes with wider organisational risks.
- Ensure systems are designed with strong security and privacy controls.
Key Result Areas
- Consistent application of the organisation’s risk management framework.
- Clear and timely reporting of key risks and opportunities to governance bodies.
- Continuous improvement in risk maturity and learning culture.
- Professional, transparent, and effective incident and crisis management.
- Strong collaboration between risk, operations, and programme teams.
- Integration of risk considerations into major organisational strategies and initiatives.
- Consistent DPIAs in line with organizational risk.
Soft Skills
- Strategic thinking – ability to connect detailed risks to big-picture objectives.
- Stakeholder engagement – builds credibility and trust at all levels.
- Adaptive communication – explains complex issues clearly and constructively.
- Problem-solving – confident and calm in uncertain situations.
- Execution – confident in the high-quality delivery of deep and complex work
- Collaboration – works effectively across teams and geographies.
- Emotional intelligence – empathetic, balanced, and composed in high-pressure situations.
- Resilience – maintains professionalism and focus through organisational change.
- Integrity – upholds confidentiality and ethical standards at all times.
Technical Skills
- Strong understanding of enterprise risk management, ISO 31000, and governance structures.
- Experience analysing and reporting risks across multiple jurisdictions.
- Proven ability to design and maintain risk policies, frameworks, and guidance.
- Skilled in digital systems for risk and incident management (Power BI, Excel, PowerApps).
- Understanding of safeguarding, security, and cyber risks within an NGO context.
- Familiarity with Board governance processes and committee reporting.
- Experience leading after-action reviews and embedding organisational learning.
- Knowledge of modern slavery and human trafficking risks in global operations.
Experience
- Minimum six years of relevant experience managing programmes, operations, or risk in international development, humanitarian, or human rights contexts.
- Experience managing serious incidents in security, safeguarding, reputational, or crisis areas.
- Experience working with Data Protection issues and management thereof
- Experience working across multiple countries or sectors (desirable).
Education
- Educated to degree level
- Professional certification in risk management (ISO 31000, Institute of Risk Management), Global Governance, or a related field. With two additional years of professional experience desirable.
- Project management certification (PMD Pro, PRINCE2, Agile) desirable.
We expect all our employees to understand and uphold the standards outlined in the Hope for Justice Safeguarding policies, acting with due care and attention to safeguard the wellbeing of anyone that encounters our work and reporting concerns if they do arise.
As part of Hope for Justice/Slave Free Alliance, you will benefit from an excellent package including:
- 28 days annual leave plus bank holidays (pro rata)
- 1 day Marriage Leave
- Birthday Day
- Enhanced employer pension contributions
- Company sick pay
- Enhanced maternity and paternity pay
- Access to our Employee Rewards Platform, providing discounts and offers for well-known retailers
- Free, confidential Employee Assistance Programme for staff and their family
- Professional development opportunities
- Professional memberships paid
- Flexible and hybrid working
Applications will be reviewed and interviews held on a rolling basis. The advert may be removed prior to the closing date if the position is filled. If you are interested in this role please ensure to submit your application as soon as possible.
The client requests no contact from agencies or media sales.
FUNDRAISING DEVELOPMENT MANAGER
Looking for a fundraising role where your work genuinely changes lives?
Our client is a Christian charity supporting families and individuals through programmes focused on poverty relief, emotional wellbeing, education, community support and long-term life transformation. They are looking for a proactive, relationship-focused Development Manager to help grow and strengthen their fundraising across trusts, donors, events and community fundraising.
This is an exciting opportunity to join a growing charity making a real difference to families and local communities. Working closely with their Fundraising Director, you’ll play a key role in building meaningful supporter relationships, delivering engaging fundraising activity and helping develop sustainable income streams that allow the charity’s work to flourish.
This is far more than a desk-based fundraising role. They require someone who enjoys building connections, spotting opportunities, bringing ideas to life and getting involved in the practical delivery of fundraising activity.
Your work will include:
- Building and nurturing strong donor and supporter relationships
- Supporting trust and foundation applications and reporting
- Helping plan and deliver fundraising events and community initiatives
- Managing and maintaining fundraising data through Salesforce CRM
- Supporting the delivery of fundraising strategy across multiple income streams
We’re looking for someone who:
- Has experience in fundraising, donor engagement or community fundraising
- Is comfortable working independently and as part of a team
- Has experience using CRM systems (Salesforce desirable)
- Enjoys both strategic thinking and hands-on delivery
- Is a confident communicator and relationship builder
- Will respect the charity’s strong Christian ethos.
In return, you’ll join a supportive and collaborative team within a charity that is growing, ambitious and deeply rooted in community impact. You’ll have the opportunity to develop across different areas of fundraising and charity life while seeing the direct impact of your work on families and individuals who need support.
If you’re passionate about people, purpose and building relationships that make a difference — we’d love to hear from you.
We bring hope to families in the local area, through various groups, courses and events to grow stronger families
Job Title: Senior Relationship Manager – West Scotland
Location: Home based within the West of Scotland.
Candidates should ideally reside in Highland, Moray & bordering with Aberdeenshire, Renfrewshire, Inverclyde, Argyll & Bute, Glasgow & Surrounding areas, Ayrshire, Dumfries & Galloway, Falkirk, Stirling & Clackmannanshire. Have access to a vehicle as there is a requirement to be able to travel across the region to attend meetings, events and training.
Hours: 35 hours per week
Contract type: Permanent
Salary: £35,655 per annum (Home Based)
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
- Someone who can drive a high level of engagement to proactively identify, support, and retain our supporters. They will have strong communication skills, with the credibility and authority to inspire others.
- A successful track record of building strong internal and external relationships and generating income from community and corporate opportunities.
- You will have a growth mindset which is solution focused. You can manage your time and workload, and utilise our given processes, systems, and parameters to overcome barriers.
- You will be able to deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment.
Key dates:
Applications by Sunday 12th July, 1st stage interviews 21st / 22nd July (online)and 2nd stage interviews 29th July (in person in Glasgow).
How to apply:
You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.
Please note that we may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
What we offer:
- Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
- Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
- Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
- Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
- Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
- Health Cashback Plan: access a health cashback plan to cover medical expenses.
- Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
- Discount scheme: access exclusive savings at various high street retailers and gyms.
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.
Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.
To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.
Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions.
We are unable to offer individual feedback at the shortlisting stage.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please contact the HR Team.
We’re here to give every young person facing cancer the best care and support.



About the Role
As our Fundraising & Events Coordinator, you will play an important role in helping to deliver the Association’s fundraising ambitions.
Working closely with colleagues, supporters and donors, you will help coordinate fundraising events, develop relationships with existing and prospective supporters, undertake fundraising research, and provide administrative and operational support that enables the successful delivery of our fundraising strategy.
This is an excellent opportunity for someone who enjoys building relationships, organising events and making a genuine difference within the charity sector.
About You
If you are passionate about the charity sector and are looking to make a meaningful contribution, we would love to hear from you.
We are looking for someone who is:
- A confident and engaging communicator who will be an excellent ambassador for the Association.
- An excellent verbal and written communicator with the ability to engage a wide range of audiences.
- Self-motivated, organised and able to manage competing priorities.
- Confident in approaching prospective donors and developing positive, lasting relationships.
- Skilled at researching funding opportunities and preparing tailored fundraising approaches.
- Naturally attentive to detail, ensuring accuracy in all aspects of your work.
- Proactive, with the confidence to use initiative and identify opportunities to add value.
- A collaborative team player who enjoys working with colleagues whilst also being able to work independently.
- Passionate about delivering excellent customer service to members, donors and supporters.
- Enthusiastic, positive and committed to the mission and values of The Almshouse Association.
Key Responsibilities
Fundraising & Donor Engagement
- Support the delivery of the Association’s fundraising strategy and annual fundraising plan.
- Develop and maintain relationships with existing and prospective donors.
- Support the development and promotion of the Association’s legacy giving programme.
- Arrange meetings and engagement opportunities between senior management, high-net-worth individuals, major donors and key supporters.
- Support donor stewardship, ensuring supporters receive timely acknowledgements and updates.
Events Coordination
- Plan, coordinate and support fundraising events, ensuring they are delivered successfully and provide an excellent donor experience.
- Work collaboratively with colleagues and stakeholders to maximise engagement and fundraising opportunities through events.
Research & Income Generation
- Identify, secure and manage sponsorship opportunities.
- Research new fundraising prospects, including individuals, trusts, foundations and corporate supporters.
- Prepare tailored correspondence, fundraising proposals and donor engagement materials.
Administration & CRM Management
- Maintain accurate donor records using the Association’s CRM database.
- Maintain accurate records of donor communications, funding applications and stewardship activity.
- Provide administrative and operational support to ensure the successful delivery of fundraising activities.
Team Working
- Work collaboratively with colleagues across the organisation to maximise fundraising opportunities and supporter engagement.
Why Join Us?
This is an opportunity to join a respected national charity where your work will have a genuine impact.
You will become part of a supportive team that values collaboration, professionalism and innovation, while helping to secure the future of charitable housing and the almshouse movement for generations to come.
What we offer:
- A varied and rewarding role within a respected national charity.
- The opportunity to develop your fundraising, relationship management and event coordination skills.
- A supportive and collaborative working environment.
- The chance to build meaningful relationships with donors, supporters and key stakeholders.
- The opportunity to make a lasting contribution to communities through the work of the almshouse movement.
If you are looking for a role where you can grow professionally while helping to make a meaningful difference, we would be delighted to hear from you.
Almshouses to be recognised as the exemplar model of community housing
At Mayor's Fund for London, we believe every young Londoner should have the opportunity to thrive. To help us achieve that, we're looking for an experienced CRM, Data & Impact Manager to lead the development of our Salesforce CRM, strengthen how we use data across the organisation and help us demonstrate the impact of our work.
This is an exciting opportunity for someone who enjoys improving systems, solving problems and turning data into meaningful insight. As the organisation's lead for Salesforce, you'll play a central role in ensuring our CRM supports colleagues across delivery, partnerships, and engagement.
You'll take ownership of the day-to-day administration, development and continuous improvement of Salesforce, helping colleagues get the very best from the system while identifying opportunities to improve processes, reduce manual administration and strengthen organisational reporting. Whilst specialist external support is available for larger developments, you'll be confident leading routine system improvements, troubleshooting issues and implementing practical CRM solutions independently.
Alongside leading our CRM, you'll champion high-quality data and reporting. You'll work with colleagues across the organisation to improve data quality, develop meaningful dashboards and reports, and ensure information is used to support better decisions, stronger programmes and greater organisational learning.
We're looking for someone who enjoys working collaboratively, building relationships and helping others embrace better ways of working. You'll be equally comfortable discussing system improvements with colleagues, analysing data to identify trends and opportunities, and translating technical information into practical solutions that make a real difference.
This is a role for someone who wants to combine technical expertise with social purpose. If you enjoy making systems work better and want your work to contribute to improving outcomes for young Londoners, we'd love to hear from you.
What you'll bring
You'll have experience leading and improving a CRM system (Salesforce), fixing bugs and issues, developing reporting and dashboards, improving data quality and supporting colleagues to make better use of systems and information. Most importantly, you'll enjoy solving problems, working collaboratively and continuously improving how an organisation uses CRM and data to achieve its mission.
We recognise that no candidate is likely to meet every criterion. If your experience aligns closely with the role and you believe you have the skills and potential to succeed, we'd encourage you to apply.
SELECTION PROCESS
Deadline for applications: Monday, 27 July 2026 (midday)
Shortlisting: Tuesday 28th July 2026 onwards (we will contact candidates by latest Thursday 30th July if they are successful to next stage)
Interview: Wednesday 05th August (in-person is our preference)
We recognise that people have different working styles, strengths and ways of communicating, including neurodivergent candidates. We welcome applications from anyone who can demonstrate the skills, knowledge and experience needed for the role. If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to discuss how we can support you. Getting in touch about this will not affect how your application is considered.
Right to Work
To be considered for this role, you must have the right to work in the UK at the time of application. Unfortunately, Mayor’s Fund for London does not hold a Home Office sponsor licence and cannot offer visa sponsorship for this position.


