Relationship manager jobs
Job Introduction
The role is an exciting opportunity for an outstanding individual to join the Philanthropy and Partnerships team at Diabetes UK. With more people living with diabetes and millions more at risk of developing Type 2, our work has never been more needed. You will lead on enhancing the infrastructure, data, research and operations that enable the philanthropy and partnerships team to deepen relationships, secure increased income and deliver an excellent supporter experience. You will ensure compliance with fundraising best practice, support implementation of improved CRM functionality and process improvements to enhance our efficiency and impact as a team and develop data driven prospect research strategies that align donors to key priority ambitions to deliver sustainable growth.
Role description:
In this role you will
- Oversee prospecting and data and information management that underpins all of the Philanthropy and Partnerships teams activities working closely with external partners and internal stakeholders.
- Create and implement innovative and data driven strategies for prospect research, moves management, partnership approval and pipeline development
- Evaluate and provide critical analysis of fundraising and prospecting activity to deliver actionable insight, process innovation and project management
- Create project management plans for funding our ambitions and critical pieces of philanthropy and partnerships operational work
- Line manage a prospect research function
- Actively engage with the wider philanthropy and partnerships team, other directorates and external audiences to maximise opportunities for collaboration and growth.
The ideal candidate:
We are looking for a highly motivated professional who thrives on working in a fast-paced complex environment within a large team. You will need:
- good knowledge and experience of CRM relationship management, prospect research, philanthropy and partnership fundraising
- demonstrable experience in information and data management, analysis and fundraising operations.
- an ability to work collaboratively with key internal stakeholders, to support the development of relationships between philanthropists, partners and Diabetes UK
- to be an excellent communicator, problem solver, highly accurate and analytical in your work with good project management skills
- to be able to interpret information and make strategic recommendations
- to be flexible, agile and able to adapt to respond to internal and external changes
- to possess a solid understanding of charity legislation, fundraising regulation, and data protection.
For further information about the role please refer to the job description at the end of the page.
About Fields in Trust
Fields in Trust is the charity that protects the future of our parks, playgrounds, playing fields and green spaces. As a proud Royal Charter charity operating through the UK we work to legally protect thousands of spaces forever ensuring that millions of people have access to a green space close to home.
We act as the long-term stewards of these protected spaces and, through our green space standards and advocacy, have influenced the creation of thousands more. We’re proud of our 100 year legacy and excited about our bold new five-year strategy to grow our impact and strengthen our influence.
Job Description
Relationship Fundraising Manager
Reports to: Director Income Generation and Communications
Salary: Circa £50,000
Role Overview
This is the ideal role for someone who is genuinely people‑focused, thrives on building meaningful relationships, and takes pride in doing what they say they’ll do — and doing it brilliantly. You’ll inspire potential supporters and surprise and delight funders through thoughtful stewardship, timely communication, and personalised engagement that stands out.
You’ll work as part of the Income Generation Team to build engaging relationships with potential funders, helping to grow our income and deepen the connections that fuel our mission. Working closely with colleagues across our small, collaborative team, you’ll inspire supporters with compelling stories about our work, connect their passions with our purpose, and deliver exceptional experiences that grow and strengthen long‑term support.
Responsibilities include:
Relationship Management
- Build and steward relationships with major Trusts, Foundations, Major Donors, and high‑value volunteers.
- Maintain strong rapport so key contacts feel valued, informed, and inspired.
- Represent the charity as a warm, credible ambassador.
- Provide exceptional stewardship that surprises, delights, and strengthens funder connection.
- Deliver high‑quality updates, reports, and personalised communications.
- Organise meetings, calls, visits, and events that deepen engagement and show impact
Income Generation and Proposal Development
- Write tailored, compelling applications to strategic Trusts and Foundations.
- Deliver inspiring and engaging content to potential Major Donors, working with the wider senior leadership team as appropriate.
- Work with teams across the charity to gather stories, data, and insights that strengthen cases for support.
Internal Collaboration and Cross‑Team Working
- Partner closely with colleagues — everyone plays a role in income generation in a small team.
- Share pipeline updates, opportunities, and challenges transparently.
- Act as an internal advocate for potential funders, ensuring colleagues understand expectations and commitments.
Data, Systems & Compliance
- Keep accurate, up‑to‑date records of all interactions, applications, and activities in the charity’s Customer Relationship Management system (Donorfy).
- Ensure all fundraising activity complies with data protection laws and fundraising standards.
- Track pipelines, deadlines, and reporting requirements to support effective planning and forecasting
Qualifications
- Experience working with high‑net‑worth clients, building strong relationships and networks.
- Clear understanding of commercial vs. philanthropic giving, with the ability to tailor conversations to donor motivations.
- Experience writing bids, proposals, or tailored funding submissions.
- Natural relationship‑builder — warm, confident, and personable.
- Strong written and verbal communication skills.
- Experience or clear aptitude in fundraising, partnerships, donor relations, or account management.
- Highly organised, reliable, and comfortable managing multiple priorities.
- Curious, proactive, and quick to follow up.
- Passionate about the charity’s mission and impact‑driven.
- Collaborative team player who enhances visibility and understanding of the charity’s work.
- Confident using CRM or database systems to keep accurate records
Additional information
- 25 days annual leave (plus one additional day per year of service, up to five years).
- Discretionary leave between Christmas and New Year.
- Two employee volunteer days per year.
- 5% employer pension contribution.
- Interest-free season ticket loan.
The client requests no contact from agencies or media sales.
Role description:
The Senior Philanthropy Officer will play a key role in delivering ambitious income growth by securing philanthropic support from individuals, trusts and foundations, and corporate partners.
Managing a mixed portfolio of high-value prospects capable of making five-figure and above gifts and above, the postholder will cultivate, develop and steward long-term relationships as well as identify and secure new opportunities.
We are looking for a self-motivated and proactive Senior Philanthropy Officer who thrives on building strong, long-lasting relationships. You will be an excellent relationship builder, someone who is curious and able to identify opportunities to strengthen relationships, and who demonstrates resilience when working towards ambitious fundraising goals. You will convey a genuine passion for Southampton Hospitals Charity and feel confident sharing our vision and impact with others.
Main Responsibilities:
- Manage, grow and steward a mixed portfolio of individual major donors, trusts and foundations, and corporate partners capable of making five-figure gifts and above
- Identify and cultivate new high-value prospects, developing tailored engagement and solicitation strategies aligned to charity priorities
- Build strong, trusted relationships with donors, clinicians and senior hospital stakeholders to develop compelling philanthropic asks and stewardship reports
- Grow philanthropy pipeline, focusing on increasing multi-year support and improving the quality, volume and success rate of applications
- Support the Director of Income Generation and Marketing with the delivery of donor stewardship and cultivation events
- Work closely with colleagues across hospital engagement, community fundraising, legacy and in-memory giving and grants to ensure joined-up planning and delivery
- Maintain accurate records of donor engagement, pipeline activity and income forecasting using the CRM system
- Monitor trends in philanthropy, trusts and major giving, adapting approaches in response to changes in the external funding environment
- Act as a professional ambassador for Southampton Hospitals Charity, representing the organisation with credibility
Person Specification:
Knowledge and Experience
- Proven experience of securing philanthropic income at the five-figure level or above
- Experience working within a charity, NHS charity or not-for-profit organisation
- Demonstrable success in managing and developing relationships with major donors and/or trusts and foundations and/or corporate partners
- Experience of producing high-quality funding proposals, cases for support and impact reports
- Track record of managing fundraising portfolios and delivering income against targets
Skills
- Excellent written and verbal communication skills, with the ability to communicate information clearly and compellingly
- Strong relationship-building skills, with confidence engaging clinicians, senior stakeholders and donors
- Outstanding organisational and time-management skills, with the ability to manage competing priorities
- High attention to detail and strong project management capability
- Confident use of CRM systems and fundraising databases
Personal Qualities
- Self-motivated, proactive and able to work effectively on own initiative
- Collaborative and relationship-led, with a strong team ethos
- Professional, reliable and highly organised
- Resilient and adaptable
- Passionate about improving patient outcomes and supporting NHS staff
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
The Booker Prizes have a unique place in the literary sphere, enjoying an enviable reputation as a cultural institution that is highly respected, much loved and hotly debated throughout the world. Over the past 50 years, more than 600 extraordinary books have been brought to the attention of the public, influencing reading tastes and transforming culture in Britain and beyond, along with the careers of hundreds of writers from around the globe.
The Booker Prize Foundation is a registered charity, established in 2002, which is responsible for awarding the Booker Prize and the International Booker Prize. It exists to inspire more people to read – and write – the world’s best fiction. In adding a year-round, far-reaching digital portfolio, the Booker Prizes are now the globally recognised home of great writing.
Other aspects of the Foundation’s work include the funding of Braille and audio editions of Booker Prizes books through the RNIB, Books Unlocked, a long-standing reading initiative in prisons, and the UEA Booker Prize Foundation Scholarship, awarded annually to a candidate for the Creative Writing MA at the University of East Anglia. Many past scholars have since met with acclaim as published authors.
We welcome and encourage applications from candidates who are under-represented in the creative industries.
The role
Working to the COO, the Finance & CRM Manager is responsible for managing the day-to-day finance function and overseeing the operation, data quality, and user support of the organisation’s new CRM system. The role encompasses financial processes, CRM data and reporting, governance, and wider organisational activity.
Key Responsibilities
Financial Administration
• Manage finance operations: ledgers, payment runs, reconciliations, VAT and Gift Aid where applicable.
• Work with the external payroll bureau to prepare monthly payroll.
• Liaise with HSBC regarding direct debit set-up and management.
• Run and validate financial reports and prepare monthly management accounts.
• Provide support in updating Companies House and Charity Commission records.
• Liaise with Somerset House regarding office administration.
• Support the external audit with reports, schedules and response to queries
CRM and Systems Management & User Support
• Manage daily CRM operations and provide support for reporting on contacts, organisations, events, fundraising, and prize submissions.
• Carry out system admin including user access, fields, workflows, and reports.
• Perform regular data quality checks and cleansing.
• Act as first-line CRM support for staff including onboarding new users.
• Manage access permissions.
• Liaise with CRM supplier, logging and tracking support tickets.
• Communicate system updates internally
• Support CRM-related compliance and data protection.
• Create simple CRM process documentation.
• Support CRM use for planning and delivering events.
• Oversee CRM workflows for prize submissions including tracking and outcomes.
• Ensure secure and GDPR compliant event and submission data.
• Maintain Breathe HR including onboarding and staff record updates.
• Liaise with external IT support to resolve basic queries.
Person Specification
Essential
• Part qualified accountant or qualified by experience.
• Understanding of administrative and finance processes.
• Experience using a CRM system.
• Strong data management skills and attention to detail.
• Ability to manage external supplier relationships.
Desirable
• Experience in the charity sector.
• Experience with IT or HR systems such as Breathe HR.
• Experience providing user support and administering a CRM.
• Knowledge of data protection and GDPR.
The client requests no contact from agencies or media sales.
Digital Change Manager
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Reporting to: Digital Transformation Lead
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Employment Status: permanent 28 hrs/week (flexible)
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Location: Home based
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Level: Managerial (Band 6)
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Salary: £32,859 fte per annum plus excellent pension & benefits
Role purpose
Adoption UK is undertaking a major digital transformation, initially focused on CRM and Website developments. Our Digital Transformation Team will drive this change programme, working with colleagues and external digital partners; and subsequently deliver our on-going digital strategy implementation and development.
You will support the Digital Transformation Lead to refine and implement Adoption UK’s digital strategy, to deliver our digital transformation project. Working with internal and external stakeholders the team will ensure that the project’s vision and scope meet the business and operational needs of the charity. An important part of your role will be to work collaboratively with colleagues across the organisation and particularly with our Marketing and Communications team to integrate digital into all current and upcoming projects.
We’re looking for someone who has experience of project working in a digital environment, particularly within website and CRM implementation.
Background – our digital transformation
Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication and data silos; resulting in data management and website functionality that don’t meet all our users’ needs. We’re changing all that by:
- Investing in our customer-facing website and data management systems; connecting all our divisions and services, delivering integrated systems that provide a positive customer and stakeholder journey.
- Developing the next generation of digitally accessible services
- Extending our in-house digital capability to support continuous delivery.
Key accountabilities:
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Support the Digital Transformation Lead to implement the charity’s digital strategy.
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Coordinate data and content activities, including migration between platforms, to deliver our website and CRM digital transformation programme.
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Utilise and maintain relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to:
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embed digital first principles and best practice.
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Train, coach and mentor colleagues to be effective users of our CRM and website.
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Progress opportunities to increase our digital capability and integrate digital into our current and upcoming work.
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Utilise the digital performance assessment framework to monitor compliance with digital and data best practice standards.
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Assist in maintaining our data security standards compliance, participating in quality assurance activities.
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Work collaboratively with our external digital and IT partners.
Essential Criteria
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Significant experience of website and CRM implementation and data/content management.
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Good general knowledge and experience of organisational IT systems, including cloud and M365 applications.
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Excellent verbal and written communications skills. Able to convey complex or technical information simply and clearly.
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Experience of IT/Digital supplier engagement. Able to engage effectively with both technical and non-technical stakeholders.
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Experience of working in a digital project/change environment.
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Ability to work under pressure and to respond quickly to changing circumstances and to tight timetables
Desirable criteria
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Experience of working in an organisation which uses agile development methodologies.
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A strong understanding of the National Cyber Security Centre principles and approach and General Data Protection regulations principles, audit and compliance.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
The purpose of the role is to ensure that Church Army uses high-quality data, insight, and analysis to make informed, evidence-based decisions as we communicate with external audiences and grow our supporter network.
The role holds day-to-day responsibility for Church Army’s CRM system (Microsoft Dynamics), including managing relationships with external technology partners. It plays a vital part in maintaining accurate, high-quality supporter data and ensuring the CRM is used effectively across the Engagement Team and wider organisation.
We want everyone everywhere to encounter God’s love and be empowered to transform their communities through faith shared in words and action.

The client requests no contact from agencies or media sales.
Quakers in Britain are looking for a capable Project Manager to support the implementation of a new CRM system.
As the CRM Project Manager, you’ll help us to deliver a new system which will strengthen and support our contacts and fundraising functions and prepare the ground for more efficient event and volunteer processes.
Contract: Fixed term until the end of April 2027.
Hours: Full-time, 35 hours per week (part-time considered), hours can be worked flexibly.
Location: Based at our offices in Leeds (LS2) or London (NW1), or at home if you do not live within reasonable commuting distance. Office-based staff can work at home some of the time by agreement.
Alongside the opportunity to transform the experience of Quakers across Britain, we offer a generous benefits package.
For further information and to apply, please visit our website.
Closing date: 9am on Monday 2 March 2026.
Interviews (online or in-person): Tuesday 10 March 2026.
Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values.
We are committed to safeguarding children, young people and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.
The successful candidate will play a pivotal role in the implementation phase, ensuring the new CRM platform is delivered successfully and realises value from the outset. Beyond implementation, this is a permanent product role, with ongoing responsibility for the evolution, optimisation and long-term value of the CRM as a core enterprise platform for the charity.
Working closely with business system owners, delivery teams, stakeholders across the organisation, and third-party partners, you will define the product vision, shape and prioritise the backlog, and ensure CRM capabilities are delivered in line with organisational strategy and user needs.
You will be a key member of project and programme teams during the CRM delivery phase, before transitioning the platform into business as usual, value driven product ownership, continuously improving capabilities to meet changing organisational and user needs.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our Head of Business Applications, key responsibilities will include:
- Define, refine, and continuously communicate the CRM product vision, roadmap, and value proposition
- Translate organisational strategy and business needs into clear product direction, prioritising improvements that drive adoption, efficiency, and supporter experience
- Own and manage the CRM product backlog, ensuring items are clear, deliverable, and aligned with business priorities
- Work closely with cross-functional teams including programme and project managers, engineers, solution architects, business analysts, testers, and business system owners to ensure the successful delivery of CRM enhancements
- Build strong relationships across fundraising, membership, welfare, operations, digital, data, and technology teams to ensure CRM capabilities meet real-world needs
- Act as a CRM and D365 platform ambassador, championing best practice, training, and innovation across the charity
You will have demonstrable experience as a Product Owner, or similar role in digital, technology or CRM product environments. You will have hands on experience of a leadership role in agile teams and have a good working knowledge of Microsoft dynamics 365, including Agile Product Owner certifications and completion of 365 Fundamentals Learning Pathway.
This is a full time, permanent position. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
Contract: Full time (Monday-Friday), 12 month fixed-term contract ending March 2027
Salary: £51,000 - £55,000 per annum
Location: Burford, OX18 4PF. We offer hybrid working (2 days in the office).
Closing date: Sunday 1st March 2026
Interview date: 9th and 10th March 2026
We are looking for a CRM Project Manager to join our Enterprise Solutions Team on a fixed-term contract, ending March 2027. This is a great opportunity to play a key role in delivering CRM projects that will provide robust, future-focused solutions to support customer-centric engagement across Blue Cross, benefitting our supporters, clients and customers alike.
More about the role
Reporting to the Head of Enterprise Solutions and working closely with colleagues and strategic partners, you will be instrumental in improving the accessibility, availability, performance and security of our CRM products. You will take ownership of project objectives agreed by the Project Steering Group and provide clear vision, leadership and direction to the project team throughout the programme lifecycle. This will include planning, monitoring and evaluating work, taking responsibility for performance and ensuring that any required improvements are identified and delivered.
You will ensure projects are effectively controlled through strong project planning, scope management, resourcing and financial oversight. A key part of the role will involve producing timely, accurate reporting and escalating progress, risks and issues to senior stakeholders within the project governance structure. You will coordinate and organise project and organisational resources, build strong working relationships across departments and geographies, and confidently manage changing goals and requirements, responding proactively to both challenges and opportunities as they arise.
Collaboration will be central to your success, as you engage positively with initiative leads, subject matter experts, delivery partners, the CRM Steering Group, CRM Leads and the CRM Process Change Analyst. You will also act as a champion for positive organisational change through the Central Platform programme.
About you
Essential qualifications, skills and experience
- Proven experience as a Senior Project Manager, working to time, budget and specification constraints.
- Thorough understanding of risk management.
- Considerable experience working in CRM implementations, emerging Microsoft CRM technologies and best practice.
Although not essential, it would be great if you had;
- Prince 2 Practitioner, Agile PM or PMP certification.
- Understanding of website integration and digital marketing.
- Background in systems support, database management or MI reporting.
If you’re looking for a role where you can make a meaningful difference every day and where your contribution is genuinely valued, we would love to hear from you.
How to apply
Please visit our websire and click on the apply button to complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a fantastic charity to recruit for the Relationship Manager in order to help manage various diverse and exciting accounts within the charity.
In this key position, you will manage a diverse portfolio of high-value donors and collective fund accounts, overseeing financial administration, client communications, and compliance. You’ll play a crucial role in ensuring funds are distributed efficiently and effectively to charities and social enterprises worldwide.
As a Relationship Manager you will:
- Manage and nurture relationships with High-Net-Worth donors and collective fund clients.
- Administer client finances including bookkeeping, reconciliation, cash flow, payments, and donation reporting.
- Ensure compliance with UK charity law and regulatory requirements.
- Liaise with clients, intermediaries, grantees, and third-party service providers.
- Support external communications, events, and networking to grow the organisation’s profile.
- Maintain office systems and provide administrative support as needed.
To be successful, you must have experience:
- Experienced in delivering exceptional service to HNW/UHNW individuals, with a genuine passion for philanthropy.
- Knowledgeable about the charity sector and grant making processes.
- Detail oriented with strong analytical and compliance skills.
- An excellent communicator, confident in both verbal and written forms.
- Organised, proactive, and able to manage multiple priorities in a fast paced environment.
- Skilled in Microsoft Office and comfortable working with sensitive data.
- A collaborative team player with a positive attitude and eagerness to learn.
Salary: Starting salary £35,000- £40,000
Contract type:Full-time, permanent
Location- London, hybrid working
Closing date: On rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Fundraising CRM Officer
Salary: £16,200 per year (full time equivalent £27,000)
Hours: 22.5 hours per week
Contract type: Permanent
Location: Hybrid
Additional information:
- Flexible remote and hybrid working options available.
- There is an expectation to attend our Bath office at least once per month.
About Julian House:
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!
About the Role:
Are you ready to take the lead in unlocking the full potential of our fundraising data? We’re thrilled to introduce a brand-new opportunity: Fundraising CRM Officer. This is your chance to shape the future of how we use data to drive impact and grow income.
For the past five years, we’ve been using Donorfy CRM to manage supporter relationships—but now we’re ready to take things to the next level. We know that great data management isn’t just about systems; it’s about insight, innovation, and strategy. That’s where you come in.
As our Fundraising CRM Officer, you’ll be the go-to expert for all things Donorfy. You’ll work hand-in-hand with our Fundraising Team to turn data into action—spotting trends, improving processes, and finding smarter ways to engage supporters. Your expertise will help us uncover opportunities, streamline workflows, and ultimately make a bigger difference.
If you love working with fundraising data, thrive on problem-solving, and want to play a pivotal role in shaping how we grow, this is the role for you.
Responsibilities include:
- Keep our data in top shape – Take ownership of day-to-day CRM housekeeping, ensuring everything is accurate, up-to-date, and fully compliant.
- Connect the dots – Manage and maintain integrations between Donorfy and key platforms like Mailchimp, Stripe, and Eventbrite, making sure everything runs smoothly.
- Turn data into insight – Build dynamic lists, dashboards, and reports that empower the Fundraising Team to track performance and make informed decisions.
- Enable the team – Deliver training and ongoing support so colleagues can confidently use Donorfy for their day-to-day activities and campaigns.
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
Qualifications / Requirements:
- Knowledge and experience of managing fundraising data.
- Understanding of technology relevant to fundraising data management.
- Ability to build relationships with stakeholders and colleagues whilst supporting in a hybrid context.
- Knowledge of GDPR law, including upcoming changes to soft opt-ins and how this would impact our approach to data management.
There are many great reasons to join our team!
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discount at Julian House charity shop
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The ethos of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing inequality.
The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast and The Social Mobility List.
Our vision is that every young person has a chance to succeed, and every employer will have a part to play.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre 404 is looking for an experienced and ambitious Fundraising & Engagement Manager to lead and grow our fundraising and engagement activity—helping us provide vital support to people with learning disabilities and their families.
You will oversee the development and delivery of innovative fundraising initiatives, donor stewardship, and engagement campaigns, ensuring sustainable growth and increased visibility for the organisation. As an expert in your field, you will work collaboratively across teams and with external partners, to champion Centre 404’s mission within local communities and beyond.
About the Role
This is an exciting opportunity to take ownership of Centre 404’s fundraising strategy and drive innovative approaches across individual giving, corporate partnerships, trusts and foundations, and community fundraising. You will play a key role in shaping our income generation, increasing our visibility, and maximising our impact.
Key Responsibilities
- Lead Fundraising Strategy - develop and deliver a dynamic fundraising strategy across multiple income streams. Identify new opportunities and drive year‑on‑year income growth.
- Engage & Inspire Supporters - build strong relationships with donors, corporate partners, and local communities. Create compelling fundraising campaigns, events, and cases for support. Nurture long‑term supporter loyalty, including legacy and in‑memory giving.
- Secure Grants & Manage Bids - research and secure funding from trusts and foundations. Monitor reporting requirements and maintain excellent funder relationships.
- Grow Community & Corporate Partnerships - network widely to raise Centre 404’s profile. Secure financial support, gifts in kind and employee engagement. Support individuals and teams to succeed in their own fundraising efforts.
- Strengthen Communications & Impact - work with the Communications Team to create engaging digital content and newsletters. Champion consistent, mission‑driven messaging across all platforms.
- Lead with Purpose - Embed a fundraising culture across the organisation. Implement a CRM system to manager data effectively. Contribute to organisational strategy as a member of the management team.
About You
- Substantial experience in fundraising from at least one of the following: trusts and foundations, corporates or individual giving.
- Substantial understanding of charity sector regulations, compliance requirements, and ethical fundraising standards.
- Knowledge of donor stewardship and supporter engagement strategies.
- A track record of achieving and exceeding fundraising targets.
- Strong communication skills with the ability to craft persuasive proposals and campaigns.
- Excellent project management, data monitoring, and CRM experience.
- A proactive, innovative mindset and a commitment to equality, diversity, and inclusion.
Centre 404 is a warm, values‑driven organisation with a rich history of supporting people with learning disabilities for over 70 years. We are collaborative, ambitious, and committed to creating life‑changing impact for families across North London. We will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to a relevant DBS check, proof of eligibility to work in the UK and satisfactory references covering a five year period.
We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
Please submit a CV along with a cover statement (either within the email itself or as an attachment) addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the job description and person specification in your statement and explain how you meet the criteria.
Are you an experienced professional with a passion for philanthropy and high-net-worth client management? Harris Hill are delighted to be working with a fantastic charity to recruit for the Senior Relationship Manager in order to manage a diverse portfolio of High-Net-Worth donors and Collective Fund accounts, overseeing the administration of their charitable giving.
You’ll apply your compliance and grant making expertise to support impactful philanthropy while working alongside a talented, entrepreneurial team. This role offers an exciting opportunity to influence wider organisational initiatives and grow your career in a fast paced, mission driven environment.
As a Senior Relationship Manager you will:
- Manage complex Donor Advised Fund and Collective Fund clients with a strong focus on client service.
- Handle financial administration, including bookkeeping, reconciliation, and payments.
- Ensure all activities comply with UK charity law and regulatory standards.
- Liaise effectively with clients, intermediaries, and third party providers.
- Support process improvements, team development, and external communications.
- Represent the organisation at events and networking opportunities.
To be successful, you must have experience:
- Significant experience in grant making and compliance within the charity sector.
- Proven track record in relationship management, ideally with HNW/UHNW clients.
- Exceptional communication and client stewardship skills.
- Strong organisational abilities and attention to detail.
- Proficient in Microsoft Office and comfortable handling sensitive data.
- Proactive, solution oriented, and able to thrive in a fast moving environment.
Salary: Starting salary £40,000+ bonus
Contract type:Full-time, permanent
Location- London, hybrid working
Closing date: On rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We are seeking an experienced relationship driven Fundraiser to take ownership of a strategic role with real influence. You’ll own the philanthropy and major gifts portfolio — identifying, cultivating and stewarding high-net-worth individuals, high-value corporate partners and trusts & foundations — and shape a compelling case for support that unlocks multi-year funding and strategic partnerships.
In this new role you will close significant gifts, steward long-term relationships and see the measurable difference your work makes to patients and families.
This role is for you if:
- You’re motivated by securing high-value support and building long-term philanthropic relationships.
- You enjoy high-touch, strategic stewardship and personalised donor engagement.
- You’re confident working with senior leaders, trustees and external stakeholders in fundraising asks.
- You want to design and deliver a major-gifts strategy that shapes organisational growth.
- You seek a role where commercial awareness, relationship-building and impact reporting matter.
What you’ll be doing:
- Developing and owning a 3–5 year philanthropy and major gifts strategy aligned to our priorities and targets.
- Identifying, qualifying and cultivating major donor prospects, corporate partners and foundation opportunities.
- Delivering a stewardship programme for legacy giving.
- Preparing bespoke proposals, briefing materials and stewardship plans for high-value supporters.
- Leading solicitation and negotiation of major gifts, multi-year pledges and corporate partnership agreements.
- Working with a trusts & foundations fundraiser on applications, reporting and relationships to maximise grant income.
- Working with CEO/Board to involve senior leadership in cultivation and asks; coordinating donor visits and stewardship events.
- Maintaining CRM pipeline, forecasting, compliance with donor agreements and reporting on performance.
What we’re looking for:
- 3+ years’ experience with a proven track record in major gifts, philanthropy or senior fundraising.
- Exceptional relationship-building, presentation and negotiation skills with senior stakeholders.
- Experience writing successful trust/foundation proposals and managing grant relationships.
- Strong strategic thinking, pipeline management and financial forecasting abilities.
- Excellent written skills for proposals, reports and personalised stewardship communications.
- Discreet, professional approach to donor confidentiality and ethical fundraising practice.
Why join us?
- Influence service delivery directly by securing funding that expands and sustains Hospice care.
- Lead a strategic, high-profile fundraising area with visibility to senior leaders and trustees.
- Opportunity to build and shape a major-gifts programme and leave a lasting legacy.
- Flexible working and the chance to build meaningful relationships across our community and partner network.
Location: Hexham, hybrid working will be considered.
Hours: Full-time, with some weekend and out of hours working
Reports to: Head of Income Generation
Closing date: 9 March
Interviews: 16 March
The client requests no contact from agencies or media sales.