Relationship Manager Jobs
We have an exciting opportunity for a passionate, analytical and coordinated individual to join us as a Membership Operations Manager at the Royal College of Radiologists (RCR), the examining and membership body for consultant radiologists and consultant oncologists.
This is an exciting opportunity to lead the delivery of an efficient and effective membership function, overseeing renewals, queries, and data management. Leading a high-performing team of four, you will also oversee the delivery of our admission ceremonies, which are key engagement events for new Fellows. Your focus on using insight, being process driven and being data led in approach, will be important to maintain high retention rates and meet KPI targets, to support business activities, growth and income.
If a role as the driving force behind our membership services interests you, we welcome your application!
What you’ll do:
• Be accountable for the delivery and operations related to the member life-cycle; this includes but is not limited to, new member applications, payments, member benefit administration, renewal, resignations arrears processes to meet KPIs and drive strong retention.
• Manage the members’ annual renewal to ensure we reach KPIs and projected income targets to support the activities of the RCR while delivering a professional and seamless process.
• Monitor and report on monthly membership growth and make recommendations for action as to Director.
• Be an advocate and spokesperson for membership operational activities as required for internal and external stakeholders.
• Assist in the development and implementation of membership strategies and initiatives with the Directorate of Communications or other Senior Managers.
• Lead and oversee planning and development membership events including Admission Ceremonies, or other engagement events within the team.
• Oversee planned workloads for the Membership Operations Team to ensure they are meeting expected customer service standards, outputs and deadlines, while providing an achievable and fair distribution of work among team members
What you’ll need:
• Knowledge of membership systems and procedures
• General knowledge of or interest in the health sector and issues in healthcare and public policy
• Experience of working in a membership organisation
• Experience of using and developing a client relationship management (CRM) database
• Experience of delivering and embedding exceptional customer service
• Skilled manager of people, able to bring together, motivate, co-ordinate and develop a team
• Effective oral and written communication skills
• Effective level interpersonal skills, including ability to work collaboratively and build and sustain effective working relationships with a diverse range of colleagues, partners and stakeholders
Please find out more about the role and instructions on how to apply from the candidate pack.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
ROLE PURPOSE
The Trusts, Foundation and Corporate Partnerships Manager will play a critical role in maximising income for St George’s Hospital Charity through the development and management of relationships with trusts, foundations, and corporate partners. This position requires a can-do, proactive attitude in securing unrestricted and restricted philanthropic support for key projects, particularly our Time For a Change fundraising appeal that aims to raise £5m to transform our children’s wards at St George’s Hospital.
You will be responsible for growing restricted and unrestricted income through the development of strategic, long-term partnerships with Trusts and Foundations and Corporate Partners that provide a sustainable source of income. Working closely with Head of High Value and Director of Fundraising and Communications the postholder will be instrumental in developing a strong and realistic pipeline prospects and securing regular five-six figure gifts. You will maintain £1.2m income/year with ambitions to grow this income to £1.7m/year from Trusts and Foundations and Corporate Partnerships over the next 5 years and by 29/30. The ideal candidate will be proactive and solutions focussed. They will have a proven track record of philanthropy including relationship management, proposal writing, budget development and collaboration with internal teams to communicate impactful fundraising appeal
MAIN DUTIES & RESPONSIBILITIES
Fundraising Responsibilities
• Develop a strong and realistic pipeline of Trusts and Foundations and Corporate Partnerships that align with our strategic objectives and fundraising appeals.
• Be proactive and ambitious supporting the growth of our income across Trusts, Foundations and Corporate Partnerships from £1.2m/year to £1.7m/year over 5 years.
• Develop and manage a robust income portfolio, researching prospects, making approaches, building relationships and submitting compelling proposals and application to Trusts and Foundations and Corporates.
• Build project budgets from scratch.
• Create tailored stewardship opportunities for funders which effectively communicate the difference their support has made. To include face-to-face meetings, hospital visits, written reports/digests and attendance at relevant events to strengthen relationships and enhance donor engagement
• Provide regular progress reports to the Head of High Value and Director of Fundraising and Communications, highlighting milestones, KPIs, and potential risks to income generation.
Corporate Partnerships Management
• Contribute to and implement the strategy for securing new corporate partnerships while maintaining and enhancing relationships with existing partners to ensure ongoing support.
• Develop creative and impactful partnership pitches and proposals to attract new corporate sponsors.
• Oversee account management plans for existing corporate partners, programming stewardship events, ensuring that reporting is undertaken, engagement is sustained and opportunities for growth are identified and acted upon.
• Work closely with senior volunteers and stakeholders to develop new business leads and maximise partnership potential.
• Collaborate with the Community & Events Manager to leverage corporate opportunities, turning local engagements into larger partnerships.
Trusts and Foundations Management
• Build and maintain income from Trusts and Foundations using prospecting tools and desk-based research.
• Be proactive in approaches to Trusts and Foundations via phone and/or emails
• Develop creative and compelling approaches and applications that are tailored to charitable objectives of funders.
• Build project budgets and fundraising pipelines in line with funders requirements.
• Maintain and manage a calendar of activity for Trusts and Foundations to ensure we deliver an excellent level of stewardship including six-monthly updates and bespoke visits.
Research and Pipeline Management
• Conduct thorough research to identify and qualify potential funders across trusts, foundations, and corporate sectors, maintaining a dynamic philanthropy pipeline.
• Monitor and manage progress through the pipeline, ensuring that prospects are appropriately cultivated and that targets for each stage of the portfolio are met.
• Ensure compliance with fundraising regulations and data protection laws throughout the prospect research and relationship management processes.
General Duties
• Maintain accurate records of stakeholder communications in our Raiser’s Edge database and activities in line with data protection obligations and best practices.
• Work with Finance to reconcile income.
• Participate actively in team meetings and contribute to the overall objectives of the fundraising department.
• Working with the Head of High Value ensure our offer to partners is accurately reflected on our SGHC – Role Profile Page 3 of 3 website. This may include updating webpages.
• Supporting fundraising events.
• As and when required, provide front desk coverage, welcoming visitors and donors at the Welcome Office and serving as a friendly and helpful representative of the organisation.
• Engage in continuous professional development and participate in regular performance reviews. This is not an exhaustive list of tasks.
Duties may vary depending on Charity’s needs. Interviews will take place on Monday 13 January and be help in person
The client requests no contact from agencies or media sales.
Compassion UK is hiring!
Senior Analyst who will lead with data and serve with purpose!
Are you a data expert who feels called to make a difference? At Compassion UK, we’re seeking a Senior Analyst to bring advanced analytics expertise to our mission of releasing children from poverty in Jesus’ name.
About the Role:
As a Senior Analyst, you’ll play a pivotal role in shaping our strategies through data-driven insights. This is not just a technical role, it’s an opportunity to directly influence our ability to steward resources wisely, champion our supporters, and inspire action for vulnerable children worldwide.
Your projects will range from digital analytics and decision-making tools to developing best practices in test-and-learn activities. You’ll take the lead on significant initiatives, guiding our data strategy and fostering a culture of excellence within the analytics team.
Key Responsibilities:
- Uphold and work within Compassion UK's Christian ethos, culture, and values.
- Use data to create actionable insights that deepen our understanding of supporters.
- Develop digital analytics capabilities and data-driven decision-making tools.
- Champion supporters as partners in a global movement, ensuring they feel known, loved, and ignited to action.
- Collaborate with the Analytics team to enhance data reporting and insights capabilities.
What We’re Looking For:
This senior role requires exceptional skills and expertise. The ideal candidate will bring:
- Expertise in Data Analysis Techniques: A solid understanding of preparing data, deriving insights, and presenting actionable recommendations to diverse audiences.
- Advanced SQL Skills: Confidence in writing complex SQL queries to extract and summarise data from databases.
- Proactive Project Leadership: A track record of successfully designing and executing projects, with the ability to collaborate effectively with stakeholders.
- Passion for Growth: Desire to learn, develop new skills, and share knowledge to support the team’s success.
Desired Skills and Experience:
- Experience with tools like KNIME, R, Python, or Power BI.
- Familiarity with data visualization best practices and Google Analytics.
- Knowledge of data science techniques for supervised/unsupervised learning.
- Experience working with CRM systems.
Qualifications:
A degree or equivalent experience in a numerate subject is essential. You must demonstrate a strong intuition for working with numbers and ensuring outputs are accurate and reliable.
Why Join Compassion UK?
At Compassion UK, we combine professional excellence with a deep sense of purpose. Every project you lead will contribute to empowering children and their communities. You’ll work within a supportive and faith-driven environment, continually growing and making an impact that matters.
If this role sounds right for you, apply today on our website!
Important Information:
As we approach the festive season, please note that our offices will be closed during this time and will reopen in the New Year. We kindly ask for your understanding, as our responses may be slower than usual while we take time to celebrate and recharge.
The application deadline for the Senior Analyst role is 16 January 2025. Following this, we will shortlist candidates and invite successful applicants to proceed to the assessment stage. Interviews are planned to take place during the week commencing 27 January 2025.
To comply with our obligations under the Immigration, Asylum, & Nationality Act 2006 we cannot consider applicants who do not presently have permission to work in the United Kingdom. We are only able to consider applications from candidates who have the right to work in the UK. Unfortunately, we are unable to offer sponsorship for work visas.
We work in 29 countries partnering with 8,600 local churches within communities experiencing poverty.
The client requests no contact from agencies or media sales.
• Permanent, 4 or 5 day per week (28-35 hours)
• Hybrid working – with minimum of 40% (approximately two days a week) at CMS House, Oxford
• Starting salary £41,794-£43,835 pa FTE depending on experience, with a generous pension contribution: up to 10 per cent employer contribution on annual salary
• CMS offers 36 days of annual leave pro rata (including bank holidays) as well as enhanced paid sickness, maternity, paternity and adoption leave.
• CMS supports the mental wellbeing of its employees and offers a generous rewards and wellbeing package, including:
o access to 24/7 employee assistance programme with qualified counsellors
o regular wellbeing coffee mornings
o support on menopause for women
o up to three volunteer days a year
o up to three family emergency leave days a year
o retreats and resources for prayer life
We welcome applications from everyone. We particularly welcome applications from women and individuals from minority groups as they are currently underrepresented within our organisation at this level. All appointments are made on merit of skill, experience and potential as set out in the job description and person specification.
Talk to us first?
If you would welcome an informal discussion about the role before applying, please contact Justine Nola, People and Culture Manager.
Your role
We are looking for a self-starter who is able to work independently with high level of resilience to lead on CMS’s safeguarding function. You will have experience regarding disclosure and case management of safeguarding and leading a core group. You will work directly with the Director of People and Learning as well as the part-time Strategic Partner Safeguarding Manager on developing safeguarding policies and procedures that will be implemented across the organisation. The post holder’s key responsibilities will be to embed the safeguarding policies and procedures, manage disclosures and casework and to organise training (UK and internationally).
This role requires experience working in a national and/or international safeguarding role, and experience in an international mission, humanitarian or a transferrable international sector involving different stakeholders, authorities and international strategic partners.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
What you’ll need to succeed
The successful candidate will have a minimum of two years’ experience of successfully of working in a safeguarding role. It is essential that the successful candidate has a safeguarding qualification or equivalent experience in this field, with experience of delivering training, running or assisting in safeguarding investigations, case management and reporting. It is also a requirement for this post holder to be a committed and practising Christian and be committed to the vision, aims and values of CMS, which are detailed on the CMS website.
Further details can be found in the job description and person specification available to download on the CMS website.
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme which CMS is a member of as part of our commitment to safeguarding.
Closing date
We must get your application by midnight on Sunday 5th January 2025
Interviews are planned to be held on Wednesday 15 January 2025 at CMS House, Oxford.
To apply
Please send your application form and CV by post to HR Team, Church Mission Society, Watlington Road, Oxford OX4 6BZ. CVs will only be considered when sent with a completed application form, which is available to download from our website.
Candidates for all UK roles must already be eligible to work in the UK, with a valid visa and work permit if required.
As a member of the Inter-agency Misconduct Disclosure Scheme, CMS has committed to systematically check with previous employers from the last five years for any ‘SEAH’ (Sexual Exploitation, Abuse or Harassment) issues relating to all potential new hires.
People at the edges are at the centre of God’s story. Join our global movement as we follow Jesus to the edges together.
The client requests no contact from agencies or media sales.
Battersea is undergoing a significant transformation programme (known as Launchpad) to deliver real change in the way we work with, utilise, and learn from data. Our new approach will enable smoother animal, customer and supporter journeys and will help us embed a truly data and insight-driven approach to decision-making at Battersea. The first phase of the programme is to implement Salesforce Lightning as the organisation’s single CRM application.
With the programme underway, in the preparation for the first go live, this exciting role has been created within the new Data Applications team to ensure that all the system users are expertly supported.
This role will initially contribute to the Launchpad programme by setting up a robust support function and being involved in UAT activity. Once the first phase has been completed, this role will then be responsible for the ongoing support and maintenance needs for the new Salesforce Lightning CRM and other related applications as they are launched.
Although the role will initially be managed by the Data Applications Delivery Lead, there is the potential that this role will transition into a dedicated Data Applications support function as the programme progresses and the support need grows. This is an exciting opportunity for someone looking to help contribute to the future of data at Battersea, open to working in a dynamic and fast-paced environment, with a desire to contribute to a first-class CRM. support.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 5th January 2025
Interview date(s): w/c 13th January 2025
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Charity People is delighted to be partnering with National Literacy Trust to recruit for a brand new CRM Digital Project Manager as they invest in their digital team and IT team.
Reaching out to the communities and people who need them most, National Literacy Trust empowers children, young people and adults with the literacy skills they need to succeed. Working closely with over 5,000 schools, nurseries, prisons, YOIs and through teams leading community literacy programmes across the UK, the organisation believes that literacy is a vital element of action against poverty that everyone should have access to.
CRM Digital Project Manager
Contract: Permanent, full time role
Salary: £35,000 to £38,000 per annum
Location: Hybrid - home based with ideally two days plus (up to three) in the London office per week
Closing date for applications: midnight on Thursday 9th January
As CRM Digital Project Manager you will join a supportive, flexible team, within an organisation that places huge value on staff wellbeing.
Reporting to the Senior Digital Project Manager you'll work closely with colleagues from across CRM, IT, and digital teams as well as with the wider organisation and external suppliers.
Core responsibilities within your role will include:
- Be the first point of contact and provide frontline support for queries regarding Salesforce and FormAssembly usage across the organisation
- Lead on Salesforce training to all departments, ensuring that each team understands their responsibilities around data entry, management and reporting and has the capabilities to do so
- Work with teams to translate their processes into actions on Salesforce
- Lead on user experience and feedback, capturing requirements for development where necessary and managing the delivery of projects
- Use Agile methodologies to bring together requirements from multi-disciplinary teams and create a pipeline of work
- Contribute to the emerging CRM and data strategy that underpins the work of the wider digital team
- Take active leadership in the adoption of new tools and processes, supporting the delivery of strategies for digital change management and creating metrics for success
- Proactively consider development needs and integrated tools to support processes, and provide thought leadership on how the evolution of technology can support charitable growth
- Become an active member of the Digital Customer Experience team, focusing on digital efforts more generally across the organisation and making sure that thinking and planning is strategically aligned
- Manage data visualisation projects for teams to measure their impact through dashboards and compare against public datasets
- Support with reporting at key milestones to internal and external stakeholders, understanding organisational KPIs and how the work of every team can be best represented through data
We would love to hear from you if you have the following skills and experience:
- Previous experience of working with Salesforce, ideally with experience of using FormAssembly and Salesforce data tools (e.g. Data Loader)
- Salesforce Administrator Certification of equivalent experience using Salesforce configuration and change management
- Experience of working with a range of datasets and the ability to organise information for different needs and audiences
- Experience of system development
- Experience of supporting digital products through a design life-cycle, from capturing user requirements and building a concept to user training and delivery
- Confidence in presenting technical information to different lay audiences and experience in delivering training
We're also particularly interested to receive applications from candidates who have the below, although this is not essential:
- Experience using and configuring APIs and of and using middleware (e.g. Zapier)
- Knowledge of coding languages including SQL
- Experience using data visualisation tools such as Tableau or Power BI
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Charity People is partnering with Auditory Verbal UK to recruit a CRM Manager to join their team.
Committed to raising expectations and outcomes for deaf children in the UK, the organisation provides direct support through a family-centred, early intervention therapeutic approach which equips parents and caregivers with the tools needed to support the optimum development of their deaf child's listening and spoken language.
As CRM Manager joining you'll be joining a small, passionate team, within an organisation that values, develops and retains its staff and which places wellbeing at the heart of its culture.
CRM Manager
Contract: Permanent role with fully flexible working options including part time (minimum four days per week) supported and considered
Salary: £40,000 per annum
Location: Hybrid or remote - the charity's office is in Bermondsey, London and the postholder can choose to spend time in the office weekly or to be based remotely anywhere in the UK
Benefits: generous 27-day annual leave entitlement plus one extra "privilege day", and 7% employer pension contribution
Closing date for applications: midnight on Thursday 9th January
First and second stage interviews will be held remotely weeks commencing: 13th and 20th of January
Joining as CRM Manager you will hold responsibility for the Salesforce CRM including data usage, behaviours and data protection within the organisation. You'll work both strategically and operationally to ensure that the wider AVUK team optimises Salesforce and will have a significant impact on the way the organisation uses and develops the CRM, improving processes and innovating new ways of working.
Core responsibilities within your role will include:
- Management of the Salesforce system, ensuring it is configured and maintained to support the business processes and reporting requirements of AVUK
- Develop and implement a CRM strategy, roadmap and governance framework in consultation with key stakeholders and users across the organisation
- Provide Subject Matter Expertise, training, support and guidance to Salesforce users, ensuring they have the skills and confidence to use the system effectively and efficiently
- Monitor and evaluate the performance and impact of the Salesforce system, using data and feedback to identify and prioritise improvements and innovations
- Ensure the ongoing integrity and completeness of data
- Work with external consultants and developers to deliver enhancements and integrations, ensuring they are aligned with the CRM strategy and best practices
- Optimise the benefits of the CRM across data imports, bulk updates, ad hoc analysis
- Exploit the user configurable functionality of Salesforce, including custom views, charts, dashboards and reports
- Work to understand and keep abreast of new technologies and applications and their impact on optimising CRMs
- Ensure the Salesforce system complies with data protection, security and quality standards, policies and procedures.
- Manage the CRM budget and resources, ensuring value for money and return on investment
The CRM Manager will be a key member of the team working across the organisation to support best practice in data storage, processing and interpretation. A natural 'data scientist', you'll reliably support internal customers in their understanding, adoption and use of good data practices, while managing key relationships with external suppliers.
We would love to hear from you if you have the following skills and experience:
- Significant experience of managing and developing a CRM system, ideally Salesforce, within a complex and dynamic organisation
- Strong project management and problem-solving skills, with the ability to deliver CRM projects and initiatives on time and within budget
- Strong analytical skills and experience in use of data science skills in the context of optimising CRM systems
- Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with internal and external stakeholders and users
- High level of IT literacy and proficiency, with the ability to use various tools and platforms to analyse, manipulate and present data
- Knowledge and awareness of Data Protection and implementing organisational policies
- Ability to coach and train others
We're particularly interested to receive applications from candidates who have the below, although this is in no way essential:
- Relevant qualification or certification in CRM, Salesforce or related field
- Experience of working in the charity sector or with a fundraising CRM system
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: CRM Administrator
Manager: Senior Data and Innovation Manager
Location: London, Birmingham or Manchester, with the option to work remotely for up to 60% of your time per month
Salary: London £30,000-£34,000, Manchester and Birmingham £28,500- £32,500
Hours: Full-time (37.5 hours per week)
Contract: Permanent
Overall purpose
This CRM Administrator role will sit within our Data and Innovation team. This team conducts analysis and creates systems to ensure that Breaking Barriers is as efficient, effective and evidence-based as possible. They help us to ensure we are continually providing the best possible support to our clients, as well as to demonstrate our impact and the need for our services to our supporters and partners. In addition, the team builds systems to assist the fundraising team in stewarding supporters and generating income.
The post-holder will be responsible for managing and improving the organisation’s database (Salesforce), training and supporting the end users of the CRM, and creating reports to analyse Breaking Barriers’ data. The CRM system is our ‘single source of truth’, and holds data relating to the clients we support, the activities they have participated in and the positive outcomes they have achieved, as well as information about all of our donors, event attendees, mailing list subscribers referral partners and other key contacts.
The role would suit someone with aptitude for thinking clearly about data, some experience in either CRM administration or data analysis, and a keen interest to learn more. There is scope to further develop a wide-range of data-related skills in the role, including transforming and analysing data in Excel, customising CRM systems, planning data architectures and conducting statistical analyses.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Friday 3rd January. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The successful candidate will be employed by Global Health Partnerships, but will be seconded to work on the Nursing Now Challenge, a programme of the Burdett Trust for Nursing. The Nursing Now Challenge was launched in 2021 with the aim of supporting health employers around the world to create leadership development opportunities for their student and early-career nurses and midwives. Over the last three years, this mandate has evolved, and the Nursing Now Challenge has welcomed individuals, as well as organisations, becoming an invaluable space for student and early-career nurses and midwives to convene, share experiences and learn from one another.
MAIN RESPONSABILITIES
The Membership & CRM Administrator will support and expand the growing network of individuals and organisations that are members of the Nursing Now Challenge network. This role is vital to optimise member experience and enhance the value and impact of the Nursing Now Challenge, which is dedicated to championing leadership development for student and early-career nurses and midwives. The main purpose of this role is to manage the Nursing Now Challenge membership database, using existing CRM tools and software, and ensure positive and proactive engagement with members of the Nursing Now Challenge network as well as its existing and prospective collaborators. The successful candidate will also be required to manage the day-to-day administrative tasks associated with the running of the Nursing Now Challenge. They will also be responsible for the project management of various workstreams.
- Oversee the registration process for new members, guiding them through the onboarding process and ensuring alignment with programme requirements.
- Track and report on member engagement metrics, leveraging data insights to drive retention, satisfaction, and continuous improvement.
- Prepare comprehensive, weekly reports that provide insights into membership growth and development.
- Ensure member information is up to date and stored in accordance with GDPR requirements. KEY RESPONSIBILITIES CURRENT RECRUITMENT
- Conduct regular needs assessments and check-ins with members to identify opportunities for enhanced engagement.
- Respond to member inquiries promptly, providing resources and guidance to support their full engagement with the Nursing Now Challenge network. In collaboration with the Director of External Relations, develop and execute a robust engagement strategy with evaluation of impact.
- Provide administrative support including: scheduling meetings with and for the Nursing Now Challenge team and relevant partners/ members, ensuring that accurate notes/ minutes are taken where appropriate and shared with the required stakeholders, manage timely and accurate follow-up reports and actions.
- Organisation of Nursing Now Challenge Board meetings and preparation of all associated paperwork, including meeting papers and minutes
- Maintain Nursing Now Challenge team project tracker
- Support the Programme Director and Director of External Relations with reporting to the Burdett Trust for Nursing Board of Trustees
- Participate in any staff development and training activities as deemed appropriate for personal and professional development.
WHAT WE OFFER
- Flexible working hours
- Enhanced Maternity and Paternity leave benefits
- Confidential Employee Assistance Programme
- 25 days annual leave plus three days off between Christmas and New Year
- Annual learning & development allowance
- 5% employer pension contribution when an employee contributes 3%.
- A friendly, supportive work environment.
HOW TO APPLY
Candidates can apply by submitting a maximum two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person specification. This letter should be submitted with a CV by Friday, 10th January, with ‘CRM Admin’ in the subject line.
If you have any question or would like to discuss this role reach out to the contact in the Job Pack attached. This post is UK based. Non-EC nationals will require current and valid permission to work in the UK
For further info please read the attached job description.
The client requests no contact from agencies or media sales.
CRM Insights Manager
Salary: Up to £35,000
Location: Home based with occasional travel to Newark office/UK
Full time: 35 hours per week (Mon-Fri)
Permanent contract
Closing date for applications: 5th January 2025
First interview: 14th January 2025
Second interview: 20th January 2025
About Us
The Wildlife Trusts are a federation of 46 charities, supported by a central charity, the Royal Society of Wildlife Trusts. Together we have over 940,000 members, 32,500 volunteers and 3,400 staff across the UK. From precious peatlands and wildflower meadows, to Britain’s lost rainforests, Wildlife Trusts have restored and care for some of the most special places for wildlife in the UK. We’ve re-wiggled rivers, brought back beavers to the UK and helped thousands of communities take matters into their own hands to bring back nature on their doorsteps. Collectively we manage more than 2,600 nature reserves, operate 123 visitor and education centres and own 29 working farms. We undertake research, we campaign for wildlife and wild places under threat, and we help people access nature.
But we’re not standing still. The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We have an ambitious new strategy to address this, setting out our bold vision of nature in recovery with many more people taking action for wildlife.
About You
Are you passionate about using data to drive strategic fundraising decisions and make a real difference to nature in the UK?
We are seeking an exceptional supporter data specialist to join one of the UK’s best loved nature charities at an exciting time in our 112-year history. Working closely with our fundraising teams, senior leadership team and Wildlife Trust colleagues across the UK, you will be instrumental in enhancing our fundraising through developing insights and processes that take our relationship management to the next level.
You will be a confident and engaging database expert, with the ability to generate insights into relationships from a range of audiences – from businesses, through campaigners to members and major donors. Your recommendations and insights will enhance fundraising and the impact of these relationships both within the central charity, The Royal Society of Wildlife Trusts (RSWT) and the wider Wildlife Trusts federation.
The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgmental and are inclusive. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities.
The Royal Society of Wildlife Trusts takes our safeguarding responsibilities extremely seriously. RSWT is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level.
As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible.
RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment.
Please do not use artificial intelligence tools to assist you to complete the application form. We may not accept applications that have been completed utilising AI tools.
The Reporting Analyst will work closely with internal stakeholders & senior management to understand their requirements and assist them in getting the most out of Power BI so that they can measure the impact of their activities and drive organisational strategy. The role will allow the postholder to create bespoke data sets, advise internal stakeholders on structuring reports effectively, and ensure data accuracy and compliance. They will also drive best practise around Power BI, facilitate easy access to reports, train & empower stakeholders in the use Power BI, and collaborates with the Data Hub team to optimise data flow into the Power BI ecosystem.
The client requests no contact from agencies or media sales.
Head of High Value Relationships
Salary: £48,000-£53,000
Contract: Full time
Location: London office 2 days pw
Closing date: 2nd December
We have an excellent opportunity for a Head of High Value Relationships working for a lovely military charity. This role will support the Assistant Director of Events and High Value Relationships. As part of the role, you will implement a High Value Relationships fundraising plan, providing creativity and drive to all areas of new donor acquisition.
Excitingly, you will have the opportunity to inspire and provide the leadership to empower a high performing team, proving to be a brilliant development in your career.
To be successful as the Head of High Value Relationships you will need:
- Demonstrable record of growing income and providing excellent stewardship in at least two of the following areas: companies, major donors, and trusts
- Strong experience leading teams
If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
The Rose Road Association is a Registered Charity in Southampton providing essential care and support services for children and young people with complex physical and learning disabilities, and their families. Join our team today and help us work towards our vision of a community where disabled people and their families can thrive, feel a sense of belonging and achieve their aspirations.
This brand-new role will take the lead in managing and developing our growing portfolio of corporate partnerships and our signature events programme. You will be a passionate manager who can inspire and motivate your colleagues, ensuring excellent stewardship of our corporate partnerships and event participants.
We are looking for an established relationship builder, who can inspire and motivate potential donors and tell our story passionately. We also need someone who understands the importance of excellent record keeping and the power of brilliant data. The perfect candidate will have a good knowledge of the corporate world and a natural curiosity to find out more about the people who support us, enjoy meeting new people and sharing the stories of the families we care for.
Beyond the necessary qualifications and skills, what truly matters to us is finding someone who shares our values: We are Trustworthy; We are Kind; We are Open & Honest; We are Forward Thinking; and We are Professional
We welcome candidates from all sectors and backgrounds, if you believe you can make a difference in this role to the families, we support at Rose Road we would love to hear from you. The job is offered at 25- 37 hours per week (part time and job share requests considered). We would love to hear from you about how you could work flexibility to make this role work for you and us.
We offer:
- 25 days annual leave per annum, rising to 28 days after five years continuous service.
- Contributory pension scheme
- Training and Development
- Employee Benefit Programme
Closing date: 16th December 2024
Interviews: Week commencing 6th January 2025
Successful applicants will have a DBS check and have a responsibility for safeguarding and promoting the welfare of children. We are committed to equality of opportunity in both the provision of our services and the employment of staff to provide these services.
Registered Charity No. 276172.
The client requests no contact from agencies or media sales.
Job Summary
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
We are recruiting for a Digital Lead to join our Schools and Colleges Early Support Service (SCESS), which offers direct remote support to children, young people, families and school staff across England. This exciting new role sits within our renowned Schools Division, whose vision is one where all schools and colleges in the UK are mentally healthy.
We are seeking a confident with IT user, specifically in Microsoft Office, websites and Salesforce (or common customer relationship management (CRM) software). You will demonstrate strong written and verbal communication skills to successfully interact with internal and external stakeholders to help improve processes. You will work closely with our Project Manager leading on digitalisation projects, therefore previous experience of assessing and prioritising development ideas to implement changes would be helpful in this role.
You will join us at an exciting time for our digital transformation projects, so there will be opportunities for personal and career development. For example, leading on key projects in collaboration with colleagues with expertise in areas such as user experience (UX), project management and Salesforce.
Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).
Contract duration
Fixed-term, 12 months.
Closing date for applications
Midday (12pm), Monday 6 January 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview
Shortlisted applicants will be notified no later than Friday 10 January 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held remotely on Thursday 16 January 2025.
The client requests no contact from agencies or media sales.
About us:
Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Girl Guides and Girl Scouts learn by doing, making friends and having fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. The World Association of Girl Guides and Girl Scouts supports 153 national Girl Guide and Girl Scout organisations around the world to be united, thriving and growing.
Job Purpose:
The purpose of this role is to provide expertise in events management, to project manage the 39th WAGGGS World Conference and to support regional teams in the delivery of five Regional Conferences.
Key Responsibilities:
39th World Conference
• Responsible for overall project management of the in-person 39th WAGGGS World Conference in 2026, ensuring that the event fulfils the objectives and is delivered on time and within budget.
• Coordinate the relationship with the host Member Organisation, the Girl Guides Association of Cambodia. Ensure communication is smooth and that WAGGGS’ input to the event is provided within agreed timelines.
• Develop and oversee the implementation of a Memorandum of Understanding with the host Member Organisation.
• Management of the World Conference budget.
• Build and manage relationships with WAGGGS staff, volunteers, partners and Member Organisations, including working closely with volunteers involved in the delivery of the Conference.
• Coordinate the World Conference programme in collaboration with the World Board, WAGGGS staff and volunteers.
• Responsible for developing and monitoring the risk assessment and contingency plan for the World Conference, including ensuring appropriate Safeguarding processes and procedures are in place.
• Support with the recruitment and induction of the Conference Planning team and other volunteer groups.
• Coordinate the evaluation and reporting for the World Conference.
• Monitor the work of the Events Coordinators and Youth Event Lead.
• Establish and deliver regular reporting to the necessary stakeholders, including monthly updates to the World Board and Senior Management Team.
Regional Conferences
• Working closely with the respective Regional Manager, support the coordination and delivery of the five Regional Conferences taking place during July and August 2025.
• Take the lead on the logistics for the online governance elements of the Regional Conferences.
• Provide advice and support to the Europe Events Manager and Asia Pacific Events Coordinator in the Membership and Regional Support Team.
General
• Line-management of the Events Coordinators and Youth Event Lead.
• Manage the contract with the Event Management platform provider, ensuring it is fit for purpose and used for appropriate events within WAGGGS.
• Development of events management resources and templates that can be used to support the delivery of other events within WAGGGS, including risk assessment, budget management and other templates
The client requests no contact from agencies or media sales.