Relationship manager jobs in battersea, greater london

Salary: £40,000 - £45,000
Contract: Full-time, permanent
Location: Hybrid – 2 or 3 days London office (SW17 9SH)
Closing date: Applications reviewed on a rolling basis
Benefits: Personal annual training budget, employee assistance programme, 25 days annual leave plus bank holidays.

We have a great opportunity for a Fundraising Manager to join the team at a charity empowering young people from low-income backgrounds across London to pursue enterprising careers and achieve financial progress.

This newly created role offers the opportunity to shape and lead fundraising activity, with a focus on trusts, foundations, and statutory income. Reporting to the Head of Programmes & Delivery, you’ll build and manage a fundraising pipeline, develop compelling bids, and contribute to strategic planning—including the development of an annual fundraising event.

They’re looking for someone with a proven track record in securing funding, who brings a proactive, creative mindset and enjoys working in a mission-led environment. The charity offers room to innovate, a positive culture, and genuine opportunities for growth.

To be successful as the Fundraising Manager you will need:

• Proven track record of securing income from trusts, foundations, or statutory funders
• Experience in building and managing a fundraising pipeline
• Excellent grant/proposal writing skills with strong research abilities
• A proactive, entrepreneurial approach with excellent collaboration skills

 If you would like to discuss this role with us please contact us and quote the reference 2741HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency; we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

Terms: 30 hours per week / 0.8 FTE, 4 days per week; two year contract with possibility for extension

Salary: £41,200 - £56,650

Location: Remote working and quarterly in-person team away days.

Line Manager: Executive Director

Please note that you must have the right to work in the UK. 

Closing Date: 4th January 2026

About BASIC

BASIC is an independent, non-profit think tank working to safeguard humanity and Earth's ecosystem from nuclear risks and interconnected security threats, for generations to come. Our vision is for a global security consensus founded on multilateralism, the recognition of the indivisibility of security, adherence to Earth's planetary boundaries, and consideration of future generations.

For nearly 40 years, we have built a global reputation for groundbreaking dialogue and incisive thought leadership to strengthen international peace and security. We are an intellectually and culturally diverse team of 20 expert-practitioners with deep institutional experience, headquartered in London with additional presences in Berlin and Rome. We are independent, receive no core funding from any state, and our project work is funded transparently.

BASIC's approach to resolving contemporary nuclear dynamics is centred on dialogue as both a practice and a philosophy. We interpret dialogue broadly, recognising that meaningful engagement takes many forms: from facilitating direct strategic conversations between adversaries grounded in conflict resolution principles, to developing networks and diplomatic initiatives that build consensus around shared objectives, to shaping the intellectual foundations of policy discourse through rigorous research and thought leadership.

BASIC is a fast-paced and rewarding environment with an exceptionally positive and inclusive team culture. We have experienced rapid growth over the past decade and are well-suited to people who are motivated by our mission, able to work at a sustained pace, keen to develop professionally, and enjoy being part of a collaborative team working on consequential issues.

What We Offer

• Competitive salary with room for growth

• 30 days annual leave (pro rata), plus bank holidays and closure days over the December festive period

• Employer pension contributions of 5% (above the national minimum)

• Flexible working arrangements, with set days (Wednesdays required) but flexibility on hours

• Remote working with option to use co-working space

• 1-2 all-staff in-person team away day per year, as well as other in-person working opportunities

• Opportunities for professional growth and development

• Excellent team culture built on respect, openness, and inclusion

The Role

BASIC is seeking an experienced and strategic Communications Manager to lead and implement effective communication strategies that amplify our mission, enhance our brand identity, and strengthen engagement with key audiences. The ideal candidate will have exceptional written and verbal communication skills, a proactive approach to storytelling, and the ability to collaborate across the organisation to ensure clear, consistent, and impactful messaging.

Reporting to the Executive Director, the Communications Manager will play a central role in shaping BASIC’s external presence, working across programmes to craft compelling narratives for social media, the website, and other digital platforms, as well as press contacts.

The Communications Manager will be the point of contact for all communication activity and will be responsible for setting the strategy and communicating this to the team. As an organisation, BASIC is keen to develop brand identity, particularly amongst our programmes and the Communications Manager will be instrumental in developing this work. 

Key Responsibilities

Organisational Communications & Strategy

• Develop and implement a comprehensive communications strategy aligned with BASIC’s mission and objectives including a strong link to impact.

• Lead the evolution of our social media strategy, ensuring increased engagement and impact.

• Develop and implement strategic online communication plans to enhance BASIC’s digital presence, ensuring consistent and engaging messaging across all platforms.

• Oversee BASIC’s branding and identity development, ensuring consistency across programmes and platforms. This includes: organisational brand asset, image, review and refresh.

• Act as BASIC’s press officer, managing media engagement, journalistic contacts, and public relations.

• Plan and execute BASIC’s website redevelopment strategy, including better functionality for fundraising efforts and overseeing all aspects of website content/management.

• Draft, edit, and manage organisational newsletters using MailChimp/MailerLite, ensuring clear, engaging, and audience-focused content that aligns with BASIC’s communications strategy.

• Provide communications training to staff, fostering a culture of shared responsibility for communications.

• Create promotional materials to advance BASIC’s initiatives.

• Strengthen BASIC’s internal and external communications, ensuring alignment with key stakeholders.

Programme Responsibilities

• Develop and execute tailored communications plans for specific programmes, ensuring alignment with organisational goals and effective audience engagement.

• Collaborate with programme teams to create and distribute engaging content that highlights programme achievements and key messages

• Work with programme teams to define the strategy, vision and purpose of newsletters

• Coordinate programme events (virtual and in-person), in terms of communications outreach to increase visibility and structuring of success stories

• Support the creation of digital content (social media posts, website updates, videos, etc.) to promote programme activities and initiatives

• Assist with publishing programme reports including proofing and providing guidance for branding and imagery 

• Provide communications support for programme fundraising activities

• Monitor and analyse communications impact across programmes, using feedback and data to suggest improvements and ensure messaging is reaching the right audiences

• Help to manage relationships with key stakeholders for each programme by ensuring ongoing engagement and support for programme objectives

• Ensure consistent branding and messaging across all programme communications to maintain coherence with the organisation's overall identity

Person Specification:

Essential:

• Bachelor's or Master's degree in a relevant field (e.g., Marketing, Education, Business, Fundraising)
• 8+ years of working in a communications role
• Knowledge of global security or related issues with linkage to UK policy
• Proven experience in developing and implementing communication strategies aligned with organisational goals and objectives
• Exceptional verbal and written communication skills, with the ability to craft clear, compelling messages
• Ability to generate innovative ideas and content that engage target audiences and enhance brand visibility
• Strong networking and stakeholder engagement skills
• Experience in monitoring and evaluating communication impact through media coverage, engagement metrics, and analytics. Ability to evaluate the effectiveness of strategies and identify areas for improvement.
• Strong collaborative skills with the ability to work effectively across teams to ensure consistent messaging and brand representation.
• Keen eye for detail with a commitment to accuracy and quality in all communications materials

Desirable:

• Experience in crisis communications, including drafting statements and managing sensitive issues.

Why Join BASIC?

This is an exciting opportunity to shape the communications strategy of a respected international security think tank. If you are a creative, strategic, and proactive communicator who thrives in a collaborative environment, we’d love to hear from you.

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are; Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with tens of millions of visits every year.

We are now looking for a Project Manager in our Event Development team to join us on a full-time, permanent basis to support and manage the Tender projects for our major events held each year in our parks.

The Benefits

• Salary of £42,631 - £46,170 per annum, depending on experience.
• 26 days' annual leave (pro rata) plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful park location

This is an unmissable opportunity for talented professionals with project management, procurement and event tendering experience to join our wonderful organisation and get involved in some of the capital’s biggest major annual events.

You will have the chance to see your strategy and vision come to life on the vast canvas of commercial events taking place in our parks. Taking the reins on new event development tender projects and supporting other high-profile event tenders, you will be key to maintaining and expanding our reputation of excellence.

So, if you want to help bring unforgettable experiences to life in some of London's most spectacular green spaces, we want to hear from you!

The Role

As one of our Project Managers in the Event Development team, you will play a vital role in project visioning, developing and tendering for a wide range of annual contracted events throughout The Royal Parks.

Specifically, you will help support and deliver the commercial and strategic vision for our most significant major events and lead on the development of new event tender projects.

You’ll ensure that our commercial activities are sustainable and profitable whilst remaining consistent with our values and sympathetic to parkland activities. With this in mind, you will project lead on market research, commercial modelling, strategic and creative visioning, tender planning and contract development work.

The role will involve:

• Creating and drafting strategies for future tenders for major public events
• Preparing and maintaining detailed project plans and tender documentation
• Gathering event feasibility, market research data and information for event tenders
• Supporting the Event Development team project activities for event tenders
• Managing the day-to-day admin for event tender projects

Additionally, the role does not involve:

• Working on or managing events, as the hosting venue we do not organise events ourselves
• Booking events suppliers or entertainment

About You

To be considered as one of our Project Managers within Event Development, you will need:

• Excellent experience working as a project manager within outdoor events or public parks
• Good knowledge and experience in tendering for event providers and contract administration within the events industry
• Excellent communication, presentation, proofreading and report-writing skills
• Good organisation skills
• The ability to work collaboratively and build effective relationships
• The ability to analyse information, make informed judgements, appraise performance, and manage risks
• A PRINCE2 Foundation or equivalent Microsoft Project and/or Project Management experience would be beneficial to your application. A degree level education in event management or equivalent experience would be desirable.

An understanding of the public procurement exercises (The Procurement Act 2023) would be desirable.

IT literacy, including Microsoft Office products; Teams, OneDrive, Project, Planner, To-do, SharePoint, PowerPoint & Sway, Lists and Viva, would also be advantageous.

Other organisations may call this role; Project Manager, Programme Manager, Development Manager, Tender Manager or Contract Manager specialising in events.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.

So, if you’re looking to thrive as a Project Manager within Event Development, we would love to hear from you, please apply via the button shown. Successful candidates will be appointed on merit.

Fundraising & Donor Care Administrator

Location: Hybrid (3 days in office, 2 days remote)
Contract: Fixed-term
Hours: Full-time, 37.5 hours per week
Salary: £28,000-£30,000 per annum
Reports to: Donor Care & Supporter Experience Manager

About Chain of Hope

Chain of Hope delivers life-saving cardiac care for children in developing countries. Through a global network of volunteers, medical teams, and supporters, we ensure children receive the surgeries they urgently need.

The Role

We are looking for a highly organised and detail-focused Fundraising & Donor Care Administrator to join our fundraising team. This role is central to ensuring excellent donor care, accurate income processing, and maintaining high-quality data records. You will work closely with the Donor Care & Supporter Experience Manager to keep operations running smoothly across all fundraising streams.

This is a fantastic opportunity for someone early in their fundraising or charity operations career who wants to develop their skills within a busy and impactful organisation.

Key Responsibilities

• Act as the first point of contact for donor enquiries via phone and email.
• Process donations and send thank-you letters promptly.
• Maintain accurate donor records, including Gift Aid declarations and preferences.
• Ensure data integrity within our CRM (ThankQ), supporting data entry, cleaning, and reporting.
• Assist with income reconciliation and Gift Aid processes.
• Provide administrative support for fundraising events and community fundraising activities.
• Uphold the highest standards of donor care and confidentiality.

About You

• Strong administrative and organisational skills with excellent attention to detail.
• Confident communicator with a professional and friendly approach.
• Comfortable working with data and systems (CRM experience desirable but training provided).
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Enthusiastic about supporting donors and contributing to life-saving work.

How to Apply:

Please apply initially with your CV and short supporting statement of no more than 2 pages. Please focus on your alignment with Chain of Hope's mission and values, as well as your own personal skillset that is relevant to the role.

We know AI tools can be super helpful when writing cover letters, and we absolutely encourage using them as a starting point.

However, we've noticed that heavy reliance on AI can make many applications look very similar. To really stand out, we recommend using a framework for structure but adding your own voice and experience, especially if you feel passionate about the role.

Your unique perspective and story matter, and we'd love to hear it!

Good luck with your application

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with. 

Founded in 1681 by King Charles II, the Royal Hospital Chelsea has stood for centuries as a national symbol of gratitude to the soldiers who have served our country, and is home to the iconic Chelsea Pensioners. Today, the Hospital’s job remains to ensure that those who have served are always supported.

We are now looking for a high-performing, delivery-driven Communications and PR Manager - someone who knows how to get stories live in national media, and understands how powerful, authentic beneficiary storytelling drives fundraising and public engagement.

If you’ve worked in PR or communications at a national charity, know how to maximise national moments like Remembrance, have worked sensitively with beneficiaries, and are the person people come to when something simply needs to get done – this could be the role for you.

Where you fit in

You’ll join an ambitious marketing and communications team focused on raising the Royal Hospital’s profile, increasing fundraising income, and building new audiences through strategic, emotive and measurable communications.

Your work will directly contribute to protecting and securing the future of the Royal Hospital Chelsea - helping us reach supporters, donors, and the veteran community with stories that inspire action and demonstrate undeniable impact.

What you’ll be doing

You will lead our press and PR delivery, responsible for an ‘always-on’ approach that generates consistent local and national coverage. You’ll ensure our stories land where they matter - driving donations, admissions, brand visibility and engagement with the veteran community.

We want someone who is:

· A proven PR operator with significant experience in a national charity or large not-for-profit environment

· Exceptional at storytelling, especially beneficiary-led stories, handled with sensitivity and impact

· Good at spotting media opportunities, crafting strong angles, and who knows what journalists want

· Comfortable juggling multiple projects and deadlines without ever dropping the standard

· An experienced line manager or mentor of junior colleagues

If you love bringing powerful stories to life, know how to turn awareness into action, and have the energy and drive to elevate a national institution - this is your chance to do career-defining work.

To apply please submit your CV and a covering letter of up to 500 words.

Early applications are encouraged as we will be reviewing applications and interviewing candidates throughout the recruitment process.

We're looking for a organised, proactive and resilient Referral and Operational Development Manager to join our Complex Specialist Services.

£44,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The Referral and Operational Development Manager will play a pivotal role in supporting the Managing Director with new business development, coordinating and managing referrals, assessments, tenancies and transitions for our customers with learning disabilities and autism.

The working pattern for this role is:Monday - Friday 9am-5pm

What you'll do:
Referral & Assessment Coordination
* Monitor and respond to referrals from external sources and direct contacts.
* Maintain a current tracking system for referral clarity and produce regular reports.
* Analyse referral data to identify local commissioning needs and growth opportunities.
* Work with managers on person-centered assessments covering care needs, environmental suitability, risk management, and transition planning.
* Complete and submit needs assessments with costings and support package requirements.
* Coordinate the assessment process and internal referral meetings.
* Develop a responsive referral and assessment pathway aligned with best practice.
* Act as the first point of contact for stakeholders ensuring timely and responsive communication.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Strong understanding of the learning disability and autism sector, including CQC regulations.
* Proven ability to build professional relationships with stakeholders.
* Strong understanding of sector
* Ability to manage staff effectively

What you'll bring:
Essential:
* Experience in assessments, referrals, and placement coordination within supported living or health and social care settings.
* Knowledge of brokerage, purchasing systems, and commissioning portals.
* Ability to write reports for the senior management team
* Understanding of residential and supported living service models.
* Familiarity with funding processes and financial negotiations.
* Experience of working with costing models for placement pricing
* Experience of managing staff and services in social care or health

Desirable:
* Knowledge of how local authorities, councils and ICBs commission and agree services.
* Experience with Positive Behaviour Support (PBS) and trauma-informed practice.
* Understanding of complex needs, forensic histories, and dual diagnoses.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

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Brief role description 

You will be supported by the Head of Corporate Development and Partnerships to be creative in how they grow and uplift new income generation across corporate partnerships. You will have an entrepreneurial approach to your work to identify and attract new organisations whilst maintaining excellent relationships with our established partners, focusing on stewardship, renewals and smart uplifts.

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Interested? Want to know more about the Charity? Check out our website

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Eager to know more about the role? Have a look at the Job Description attached

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What’s in it for you? Check out our Benefits.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by Tuesday, 23 December 2025.

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Got questions about the role? Get in touch with the People Team 

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​

If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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Customer Services Manager

We are seeking an experienced customer service leader to drive high quality resident-focused services within a values-led housing charity.

Salary: £50,000

Location: Hybrid, Hammersmith London

Hours: Full time, 35 hours per week including mandatory office day on Tuesdays

Contract: Permanent

Closing date: Wednesday 24 December

Interview date: Thursday 8 January, Hammersmith

About the Role

As Customer Services Manager, you will lead and develop the charity’s customer services, resident engagement and communications functions. Your work will help deliver the organisation’s mission of providing safe, secure and good quality affordable homes for single women across London.

Reporting to the Director of Operations and managing a team that includes Customer Service Advisors, a Resident Engagement and Resolutions Officer and a Communications Officer, you will ensure services are consistent, resident centred and delivered right first time.

Key responsibilities include:

• Leading customer services, resident engagement and communications across the organisation
• Ensuring prompt, high quality responses to all queries related to repairs, estates and tenancy management
• Developing effective systems for complaints handling that reflect the charity’s Complaints Policy and Housing Ombudsman principles
• Maintaining up to date knowledge of legislation, regulatory standards and best practice
• Monitoring contractor performance and holding regular review meetings
• Producing performance reports and using data to identify improvements
• Embedding learning from resident feedback into service design
• Managing budgets, approving invoices and overseeing repair authorisations
• Supporting organisation wide planning as part of the Extended Management Team
• Providing clear leadership, managing performance and encouraging collaboration across teams

About You

You will be an experienced people manager with a passion for delivering excellent customer service. You will bring a proactive, solutions focused approach and the ability to lead a team through growth and improvement.

Essential skills and experience include:

• Strong experience in a customer focused management or supervisory role
• Knowledge of responsive repairs or property maintenance
• Experience handling complaints and producing clear written responses
• Strong communication, relationship building and presentation skills
• Competence in MS Office with good analytical and reporting abilities
• Ability to interpret customer insight and performance data to drive service improvements
• A collaborative leadership style with a commitment to equality, diversity and resident wellbeing

A background in social housing is helpful but not essential. A positive attitude, professional curiosity and a commitment to delivering great services are what matter most.

About the Organisation

The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women’s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services.

Other roles you may have experience of could include: Customer Service Lead, Resident Services Manager, Housing Services Manager, Customer Experience Manager, Repairs Service Manager, Tenant Engagement Manager. #INDNFP

The Beyond Food Foundation is looking for an inspirational Food Engagement Lead.

Our programmes are built around the kitchen and dining table, you will work closely with our Head Training and Events Chef, CEO and Programme manager to craft sessions, workshops and experiences to leverage the power of food for changing lives.

A key role within the charity, the Food Engagement Lead will help the charity to deliver its strategic aims, being part of an exciting and dynamic team who change lives every day.  You will bring an in depth knowledge of nutrition, food science and eating for wellbeing to the table. Using this to deliver training and activities  which help people to engage with cooking,  fresh food and a healthier, happier lifestyle.

Training, workshop facilitation, dietician expereince or nutritional coaching skills or experience would be a major plus. 

£36,000/ 39,000 p/a   40 hrs P/W, between E6 Beckton and Central London locations

40hrs per week - Monday - Friday. 

28 Days annual leave + bank holidays.

We are seeking a Community Development Officer to lead a major in-progress project improving recognition, support, and care for people with smell and taste disorders at a local level across England. 

This three-year, volunteer-led programme, funded by The National Lottery Community Fund has achieved significant success in its first eighteen months. We are now recruiting a new postholder to take this strong foundation forward through the next phase of delivery. 

Over the past eighteen months, we have recruited and established a thriving network of volunteers and local groups across England. This momentum is expected to continue. The Community Development Officer will work closely with existing volunteers and groups, primarily remotely, while also attending in-person events and meetings in different parts of England as needed. 

The postholder will lead the ongoing recruitment, training, and support of volunteer groups, working with them to identify opportunities for local outreach and engagement. Together, you will ensure that more people affected by smell and taste disorders access the information, support, and recognition they need, while continuing to raise awareness of these often-unrecognised sensory impairments. 

Our volunteer groups bring together people with lived experience alongside experts from the food, beverage and fragrance sectors, and other relevant fields. 

We are looking for a motivated, forward-thinking individual with experience in leading and inspiring others. You will bring energy, creativity, and excellent communication skills to drive the project forward and help build an innovative, sustainable programme of volunteer-led activity, supporting our volunteers to influence change within their communities. 

You will empower volunteers to play an active role in transforming public understanding of how essential smell and taste are to our lives, whether they are running peer support groups, organising local events, delivering talks in community settings, or representing the charity at information days. 

You will join a small, friendly and ambitious team committed to your professional development as the charity continues to grow. 

If you are passionate about making a difference, enjoy working with people, and want to contribute to a pioneering and collaborative organisation that values and empowers its community, we would love to hear from you. We are committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences. 

International Finance Manager  

Reports to: Finance Director 
Contract: Part-time 

Interview process: Will be in the New Year 

Role Purpose 

As International Finance Manager, you will work alongside the UK Finance Manager overseeing the full lifecycle of all financial transactions with particular focus on funder grants managed through HOST — across both Project Hosting and Hosted Grantmaking services. You’ll ensure every grant is managed with accuracy, compliance, and care so that funds reach the world’s change-makers safely, transparently, and on time. 

You will be responsible for ensuring that funder requirements, hosted partner needs, and HOST’s financial integrity align seamlessly. This means managing due diligence, contracting, reporting, and financial monitoring for all funder grants — whether they are received on behalf of a single hosted partner or distributed through multi-grant programmes. 

Working at the heart of the Delivery Circle, you’ll collaborate with the Partnerships, Legal, and Finance teams to ensure HOST’s grant management systems are reliable, scalable, and trusted — enabling funders and movements alike to focus on what matters most: delivering impact. 

Core Responsibilities 

1. Grant Lifecycle Management (Project Hosting & Hosted Grantmaking) 

• Manage the end-to-end administration of all funder grants, from due diligence and contracting to financial tracking, reporting, and closure. 

• Ensure every grant is correctly recorded in HOST’s financial and project management systems (Xero, ClickUp, HOSTHub). 

• Liaise with hosted partners and funders to clarify grant conditions, budgets, and deliverables. 

• Track grant progress, disbursements, and reporting deadlines to ensure compliance with funder terms and HOST policies. 

• Lead on the preparation and review of all grant agreements, amendments, and financial schedules in collaboration with the Legal Lead and Partnerships Manager: Funders. 
  Reporting cadence: Monthly grant activity summary to Finance Manager and Partnerships Director. 

2. Financial Oversight and Reporting 

• Monitor the flow of all grant income and expenditure, including restricted and unrestricted funds, ensuring timely reconciliation with Finance. 

• Prepare detailed financial reports and proposal budgets for funders, hosted partners, and internal stakeholders, ensuring accuracy and compliance with agreed budgets. 

• Support income deferrals, accruals, and revenue recognition processes as part of monthly and annual financial cycles. 

• Maintain audit-ready records for all grants and subgrants, ensuring transparency and accountability. 

• Work with the Data Analyst to integrate grant data into HOST’s KPI and impact dashboards. 
  Reporting cadence: Monthly reconciliation and quarterly financial performance report. 

3. Due Diligence and Compliance 

• Lead due diligence processes for all incoming funder funds and outgoing subgrants, ensuring alignment with HOST’s AML, CTF, and sanctions compliance frameworks. 

• Review and verify partner documentation, including governance, financial statements, and risk assessments. 

• Collaborate with the Legal Circle to ensure all grant agreements meet compliance requirements across relevant jurisdictions. 

• Maintain a live due diligence tracker for all funders, hosted partners, and hosted grantmaking recipients. 
  Reporting cadence: Monthly compliance report; real-time escalation of risks. 

4. Project Hosting Grant Management 

• Manage funder grants received on behalf of Hosted Partners (HPs), ensuring restricted fund management, compliance, and accurate reporting. 

• Support hosted partners in interpreting funder terms, building compliant budgets, and submitting financial reports. 

• Coordinate with Community Support Leads to provide responsive guidance on grant use and expenditure tracking. 

• Ensure that all HP grant income and expenses are recorded accurately and reconciled with funder agreements. 
  Reporting cadence: Monthly hosted partner grant activity and variance report. 

5. Hosted Grantmaking Grant Management 

• Work with the Partnerships Manager: Funders to manage multi-grant programmes, including collective and participatory funds. 

• Administer hosted grant cycles — including application reviews, disbursements, and financial reporting from grantees. 

• Ensure accurate funder reporting and financial documentation for each hosted grantmaking initiative. 

• Support the development of grantmaking templates, workflows, and SOPs for scale-up through HOSTHub. 
  Reporting cadence: Monthly hosted grantmaking fund performance review. 

6. Collaboration with Partnerships and Delivery Teams 

• Work with the Partnerships Circle to ensure clear communication between funders, hosted partners, and internal teams. 

• Support the Finance Team in cash flow forecasting, funder fund management, and budget reforecasting. 

• Coordinate with the Legal and Operations teams to ensure integrated service delivery across all funding streams. 

• Collaborate with the Training Lead to deliver guidance or workshops on grant compliance and reporting for hosted partners. 
  Reporting cadence: Monthly Delivery Circle coordination meeting. 

7. Process, Systems, and Continuous Improvement 

• Develop and maintain Standard Operating Procedures (SOPs) for all grant-related workflows, including contracting, reporting, and closure. 

• Support the automation of grant management systems through HOSTHub to increase efficiency and reduce administrative burden. 

• Identify bottlenecks, recommend process improvements, and support implementation across teams. 
  Reporting cadence: Quarterly systems and improvement review. 

8. Risk Management and Audit Support 

• Identify and mitigate risks across the grant portfolio, ensuring early escalation of financial or operational concerns. 

• Support external and internal audits, providing complete and accurate grant documentation. 

• Maintain a continuous improvement mindset toward compliance, ensuring HOST remains audit-ready at all times. 
  Reporting cadence: Real-time escalation of risks; quarterly risk review with Finance and Legal. 

Key Relationships 

Internal: Finance Manager, Finance Officer, Partnerships Manager: Funders, Partnerships Director, Legal Lead, Finance & Operations Director, Data Analyst, and Training Lead. 
External: Funders, hosted partners, hosted grantees, and auditors. 

Performance Indicators 

• 100% compliance with funder and grant reporting deadlines. 

• 100% of grants processed with complete due diligence and documentation. 

• Zero unresolved financial discrepancies in grant records at month-end. 

• All funder and hosted partner reporting delivered on time and to standard. 

• Continuous improvement in efficiency and accuracy of grant management workflows. 

• Positive feedback from funders and hosted partners on financial clarity and service quality. 

Qualifications/Experience 

• Internationally recognised finance qualification. 

• Ideally use of Sage but not essential. 

• Experience of the not for profit sector. 

• Experience managing Grants advantageous. 

Examinations Coordinator – Temporary Contract
ASAP start – until July 2026 | £20.47 per hour | Hybrid (40% office / 60% home)
Location: London

Are you a highly organised, systems-savvy professional with experience in project delivery and operations? We’re supporting a professional membership organisation to recruit a temporary Examinations Coordinator to join their team. This is a hands-on role combining operational delivery, systems development, stakeholder management, and line management of a small team.

What you’ll do

• Coordinate the delivery of cyclical professional examinations, occurring several times per year.
• Provide line management and development support for two team members.
• Lead on system improvements and management, including booking systems, CRM platforms, and workflow tools.
• Support strategic delivery, budgeting, and planning for examinations.
• Manage candidates requiring adjustments and coordinate assessment boards.
• Undertake audits, investigations, and data analysis projects to improve team processes.
• Maintain strong relationships with internal and external stakeholders to ensure smooth operations.
• Occasionally travel within the UK, including possible overnight stays and weekend support.

About you

• Experience working with online systems and supporting system development (CRM, Zendesk or similar)
• Strong operational, project, and process improvement skills
• Excellent communication and stakeholder management skills
• Confident line manager of a small team
• Ability to work independently, manage competing priorities, and meet tight deadlines
• Attention to detail and a proactive, solutions-focused mindset

Desirable:

• Knowledge of assessments/exams or logistics of multi-centre events
• Previous line management experience

Contract Details

Start date: ASAP

Contract: Temporary until July 2026

Hours: Full-time

Pay: £20.47 per hour

Hybrid: 40% office / 60% home

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Are you a leader with a vision and passion for social justice?

Jesuit Missions is looking for a Director to guide our work with some of the world’s most marginalised communities and help shape a future rooted in justice, faith, and hope. This is a unique opportunity to lead an internationally respected mission and development organisation, working across global networks to make a lasting impact.

Jesuit Missions is the international mission and development organisation of the Jesuits in Britain. We exist to manifest the commitment of the Jesuits in Britain to “the service of faith through the promotion of justice”.

About the role

The new Director will:

· Provide inspirational leadership to staff, volunteers, and stakeholders.

· Ensure effective resource management and value for money across all activities.

· Build strong relationships with donors and partners.

· Advocate for Jesuit Missions’ beneficiaries and contribute to wider discussions.

· Forge strategic alliances with networks in furtherance of the vision and mission.

· Promote a positive organisational culture that reflects Jesuit Missions’ values.

Who you are

You will have:

· A demonstrable commitment to the role of mission and evangelisation of the Catholic church and an understanding of the mission of the Jesuits in Britain.

· Experience of working in the international development context.

· Experience of leadership for at least 3 years, ideally in the not-for-profit sector.

· Excellent communication, negotiation, and interpersonal abilities.

· Strong networking, advocacy, and influencing skills.

· Collaborative, inclusive, and empathetic leadership style.

Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence.

JOB DESCRIPTION 

Noah’s Ark Children’s Hospice helps babies, children and young people who are seriously unwell, and their families, make the most of every day. The charity aspires to become a centre of clinical excellence for children with life-limiting or life-threatening conditions.

We’ve been on a major upward trajectory in recent years, with more children being supported, more major hospitals being partnered with and more supporters donating. We’ve transformed from being an enthusiastic start-up delivering care in the community, to a serious player delivering major impact both in the community and at our state-of-the-art hospice building, The Ark, opened in 2019.

Philanthropy, which covers Grants, Trusts & Foundations and Major Donor fundraising streams, is pivotal to Noah’s Ark, typically accounting for around 50% of the charity’s voluntary income. This is an area of real expertise for Noah’s Ark, with much scope for further refining. The successful candidate will therefore be instrumental in taking this key income stream forward, add to an exciting portfolio and gain further training and support, working as part of a high-performing and super supportive team, ready for its next development phase.

The Grants, Trusts & Foundations Manager will work closely with and report to the Head of Philanthropy to develop the Trust pipeline, along with instrumental cross-team work on applications and reporting processes for other income streams. Whilst we work towards developing a more diverse funding model and navigate changes to the external Trust environment, sustaining and growing income from Trusts will remain vital.

The post-holder will manage a Philanthropy Officer (Trusts & Major Donors) and, together, they will be instrumental in taking the Trust programme to the next level, establishing lasting relationships with funders, securing new grants, increasing multi-year gifts and improving both quality and volume of applications and reports. They will also support the Philanthropy Officer, and the wider team, to the same end with their respective portfolios.

ABOUT YOU

You will be a highly organised, dedicated and reliable individual ready to play a significant role in income generation. An exceptional and eloquent communicator, excellent at managing your time and a natural relationship builder. You will have a collaborative mindset, and be willing to engage with colleagues across the fundraising team and wider charity to create the greatest outcomes for the children and families we support.

You will have considerable experience fundraising from grant makers and will be able to demonstrate your success with securing high value gifts and building meaningful relationships. You will have confidence in your ability to make an impact through collaborative lateral thinking. You will also support other team members with their applications, as well as acting as a key liaison with our Care team to obtain latest information about service delivery.

If you have ample experience of fundraising from Trusts, have achieved outstanding success in a short period of time or have held a key position within a Trust programme, including securing numerous significant – ideally six-figure – grants, we would love you to apply.

Please refer to the Job description for further information on this role. 

Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.

Our diversity council is working hard to construct positive changes within our organisation. We are a disabilty confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.