Relationship Manager Jobs in Cambridge
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Forces Employment Charity (FEC) is seeking a dedicated Families Employment Advisor to join our team, focused on providing holistic employment and training advice to the spouses and partners of serving Armed Forces personnel and veterans.
Role: you will provide holistic employment and training advice and guidance to a diverse caseload of spouses and partners of still serving Armed Forces and ex-service personnel (Veterans) with personal development, employability skills, and/or until they are settled in sustainable careers.
The programme provides a combination of coaching and mentoring, practical employment support, access to training, apprenticeships, and corporate mentoring to offer the best possible opportunities to upskill and gain fulfilling employment.
The role reports to the National Employment Projects Manager. This permanent Full-time position is 35 hours per week, Monday to Friday, with some out-of-hours/weekend events, and pays £28,325. The successful candidate will be Home-based with occasional travel around Plymouth / Southwest.
Principal Responsibilities:
· Make a positive impact by putting our clients at the heart of everything you do.
· Assess individual client’s needs; identify any challenges and barriers.
· Build rapport, show empathy, motivate, and increase aspirations.
· Support clients to develop their CVs and prepare for the job application process and interviews, along with soft skills including basic digital upskilling if required.
· Networking and engagement: promote the benefits of FEC case worker support to spouses and partners (families) of Armed Forces and Ex-Service personnel, and stakeholders.
· Work with Marcoms officer to promote FEC Spouses & Partners support to beneficiaries, charities and other organisations working with military spouses and partners.
· Work with colleagues to support Employer Engagement to generate employment opportunities for military partners and spouses.
· Provide advice and guidance to spouses and partners of serving Armed Forces and Ex Forces personnel throughout the journey into employment or training following the FEC Case Management Guidance and Work Instructions.
PERSONAL SPECIFICATION
Essential Competencies:
· Evidence of working in a customer facing environment and delivering excellent customer service.
· Strong collaborator and teammate.
· Excellent organisational, time management and administrative skills, and experience of using a CRM to record confidential information and track progress.
· Comfortable with working to targets, KPIs and deadlines.
· Able to demonstrate coaching/mentoring experience and influencing skills.
· Passionate about personal development and helping others achieve their goals.
· A desire to achieve through self-motivation and initiative, with an ability to exercise judgement and discretion.
· Empathy with Armed Forces personnel and an understanding of the challenges faced by them and their families in finding appropriate and sustainable employment.
· Aligned with and committed to our organisational values.
Desirable Competencies:
· Lived experience.
· A good understanding of the employment and education market, including recruitment, welfare-to-work provision, work-based learning, and vocational training.
· NVQ L4 in Advice, Information and Guidance.
Security Clearance:
· Successful candidates will also be the subject of an Enhanced Disclosure & Barring Service (EDBS) check.
Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.
If you meet the criteria and are passionate about applying, please submit a Covering Letter and CV. The closing date for this position is by midnight, 17 October 2024. Please note that this job advert may close early if a suitable candidate is found. Interviews will be conducted on a rolling basis as applications are received.
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future.
Hours: 37.5 per week
Salary: £39,327 rising to £42,426 per annum with biennial increments
Location: Remote working with travel to Together Trust locations in Greater Manchester and surrounding area and attending some meetings throughout England where necessary.
Leading on Policy and Campaign development of the charity’s policy, your role will be to put forward evidence-based policy recommendations and campaigns and working with the people we support to influence change ensuring that the voice of the people we support is heard and acted on by key decision makers.
Acting as the spokesperson for the Together Trust and the people it supports on policy issues you will be responsible for the following:
- Managing and developing the Together Trust’s policy and campaigns strategy in line with the Trust’s strategic long-term plan.
- Leading on the development of policy priorities with staff and the people we support. Working with them to develop a Theory of Change for the Together Trust. Working directly with the Trust Directors, Trustees and external agencies.
- Representing the Together Trust at meetings with MPs, Councillors, parliamentary groups, select committees to help drive forward Together Trust’s policy and campaigns work.
- Improving the Together Trust’s visibility in UK Parliament by attending sessions, submitting evidence and nurturing networks.
- Reporting on policy, campaigns and participation activities to the Supporting People sub-group, providing updates on activity and progress against key milestones.
- This role has line management responsibilities.
We’re looking for someone who has:
- An undergraduate degree qualification (Level 6 or equivalent), preferably in a relevant discipline with a good understanding of the UK political environment, local and national government structures and decision-making.
- Line management experience supporting team members to achieve their KPIs.
- Experience of using different campaign tactics including recruitment actions and support journeys.
- Experience of speaking at events or representing an organisation in a professional setting.
Benefits
- Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
- Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Eligibility to apply for Blue Light card
- Proud to be a real living wage employer
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance Programme for you and adults at your home
Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.
If you are interested in this position and want to help the Together Trust make a change please take a look at our full job description and apply for this rewarding role.
The closing date for applications is Friday 27th September 2024.
This advertisement may be withdrawn if we identify suitable candidates before the closing date; early applications are encouraged.
We welcome applications from individuals who have the right to work in the UK. At this time, we are not providing sponsorship for overseas staff.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
The client requests no contact from agencies or media sales.
The Supporter-led Fundraising (SLF) Department at Alzheimer’s Research UK (ARUK) is responsible for mass fundraising through enabling individuals and communities to support ARUK through their own talents and passions. The team drives registrations and income through third party, virtual and mass participation events and manages these relationships to maximise income.
The Central Fundraising Team is the beating heart of SLF as they work across Regional, Sporting Events and Marketing & Engagement teams to ensure our supporters receive incredible stewardship to achieve their fundraising goals. They ensure processes are in place to allow teams to work together effectively and maximise opportunities and innovation that come through online fundraising platforms and fundraisers.
Main duties and responsibilities of the role:
Line Management
· Line management of two Central Fundraising Executives and Senior Central Fundraising Officer.
· Monitor, review, and empower the team to ensure effective communication and place CFT as the heart of SLF.
· Support all CFT to reach their non-financial targets.
· Work with Senior Manager and Senior officer to deliver monthly meetings with the whole team to share ideas and creativity, gather feedback and understand successes and challenges.
· Spot potential development opportunities across the team.
Monitoring and Reporting
· Ensure the fundraising CRM is being used consistently across CFT the wider SLF department to facilitate accurate supporter stewardship and financial reporting.
· Effectively understand and communicate reporting processes undertaken by the CFT and gather feedback to ensure these are the most effective for both teams.
· Act as Lead for the Fundraising CRM use for the Community Fundraising Managers, RFOs and Central Fundraising Team to allow accurate, insightful, and consistent reporting.
· Provide the CFT and regionally based teams with the tools they need for effective working relationships.
· Provide a monthly Department Report update for CFT as well as ad-hoc reporting when required.
· Use data and trends to support the SLF leadership team in in budgeting and forecasting.
· Work closely with the Data and Digital teams to monitor SLF’s contactable supporter base and segmentation.
· Assess and address Salesforce training needs across SLF
· Proactively Identify and Resolve Salesforce Issues, escalating to Senior Central Fundraising Manager where appropriate.
Supporter Stewardship
· Lead on the delivery of a unified approach to supporter care across SLF, including use of data, automation, product development and LTV.
· Monitor and gather feedback from employees and supporters about our stewardship and ‘surprise and delight’ offerings, constantly seeking creative and inspirational new stewardship methods and relevant improvements.
· Coordinate the re-engagement stewardship project for all SLF teams, with structured content input from Managers and direction from the CFM responsible for DIY fundraising.
· Inspire and train the CFT to nurture active fundraisers and build relationships to increase long-term loyalty.
· Frequently analyse and understand SLF supporter journeys to ensure they are consistent, ensure collaboration and idea sharing and offer the best level of stewardship for the supporter.
· Understand and analyse how RFOs and CFT steward supporters through to ensure cohesion, passing of leads between teams and sharing best practice across the wider team at all times
· Regularly review and analyse the supporter chase process to ensure we are receiving funds in a timely manner.
· Review and analyse the tiering system regularly to ensure it is fit for purpose and is offering the supporter the best stewardship journey.
· Lead on the implementation of recommendations from the annual mystery shopping exercise.
Project Management
· Become the lead for projects which involve the whole or majority of SLF to ensure tasks are delegated fairly and completed on time. Examples include Skydiving Days and Last Hour of Pay as well as platforms such as Tiltify and GivePanel.
· Be the central expert for SLF-wide process and projects, gathering experience and knowledge from all SLF teams and provide efficient and helpful updates accordingly.
Strategy and Operational Planning
· Provide creative and innovative suggestions for new supporter engagement and online fundraising products and projects. Work closely with the Senior Officers to implement and see through to completion.
· Identify opportunities for growth and diversification within the Online Fundraising space.
· Make recommendations on team structure and resource as part of the Ops Planning process.
· Work with the Director of Supporter-led fundraising to develop our strategic approach to innovation around digital and gaming channels.
Collaboration
· Support the CFT Senior Officer in overseeing the joint working between the Central Fundraising Team, the Regional Fundraising Officers and the Sporting Events Officers ensuring that supporters are given the best level of stewardship.
· Work closely with the Marketing & Engagement Team to share trends, learnings and collaborate on new projects and automated stewardship journeys.
· Continue to improve communications across all departments to ensure all resources are available across all teams.
· To ensure the team is the centre point of SLF and sharing communications regularly and have a good understanding of what is happening across each department.
· Work closely with managers from SLF Departments to ascertain workloads for the rest of CFT and ensure support is consistent across the department. To gain feedback from the different departments as to how processes are working and review for potential changes.
· Continue to review the level of support the team will offer to each SLF Department and ensure this is followed.
· Monitoring CFT and RFO KPIs/Goals to ensure consistency.
What we are looking for:
· A good understanding of the world of online fundraising and the opportunities available to ARUK and the sector.
· Great knowledge and passion for building excellent supporter relationships and ensuring supporters feel valued and thanked appropriately.
· Good practice and understanding of GDPR and compliance.
· Supporter/stakeholder management experience.
· Project management experience.
· Proven track record of meeting or exceeding financial and non-financial targets.
· Excellent CRM/database management skills.
· Excellent communication skills, both verbal and written.
· An ability to manage a busy and varied workload.
· First-class organisational skills.
· Excellent attention to detail.
· Skilled at building excellent relationships with internal stakeholders.
· A positive and contagious enthusiasm to inspire others.
· An approachable team player who is always seeking opportunities for collaboration.
· An interest in data analysis.
· Flexibility to work unsociable hours and willingness to travel independently.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £43,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 6th October 2024, with interviews likely to be held week commencing the 14th October 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised. Please however note we are unable to anonymise the application question which you are required to complete. When answering this question please remove any personal information, including your name. All questions answered as part of your application are also anonymised and not shared with the hiring panel. The hiring panel will only be made aware of your name and address once you are invited for an interview. Should you need any adjustments at either the application or interview stage, then please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
We are looking for a Partnerships and Volunteer Recruitment Manager, who is based in Ealing, to recruit volunteer mentors both out in the community and through forming partnerships with key public and private sector organisations.
About the role
Our West London Partnerships and Volunteer Recruitment Manager (P&VRM) works closely with P&VRMs in Herts and Surrey and our Communications team, to promote the MCR programme to organisations and individuals. The purpose is to recruit committed volunteers who will mentor a young person in their school for one hour a week during term time. Based from home, our P&VRMs work closely with the wider MCR team ensuring a balance of autonomy and support. The role will involve extensive travel around West London as well as to meetings, events and the Hertfordshire office are all reimbursed.
Key responsibilities:
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Recruit volunteer mentors to reach monthly targets both through engagement in the community and with organisations
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Source and attend in person and remote events to recruit volunteer mentors
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Clearly communicate the charity's purpose and the proven benefits to young people and mentors, developing purposeful relationships with prospective mentors and organisations through face to face meetings and presentations
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Work with colleagues to deliver on mentor recruitment plans and share best practice
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Working closely with the P&VRMs in Herts and Surrey and our Communications team to manage effective recruitment campaigns
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Manage systems to evaluate and assess effectiveness of strategy and practice
About you
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Experience of and expertise in relationship-building on an organisational and individual level
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Experience presenting compelling and emotionally engaging information sessions to stakeholder organisations and individuals
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Experience and understanding of the importance of recruiting a diverse range of volunteers
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Can-do, proactive, flexible, solution-focused attitude
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Belief in young people’s potential, modelling motivation, commitment and resilience
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Knowledge of West London, its community groups and organisations
You may have experience of mentoring, volunteering or the third sector. You will be a people person, open minded and equally comfortable presenting to large audiences and engaging on a one to one basis.
About us
MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as West London, Hertfordshire and Surrey. Our passionate team is dedicated to helping London’s most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances. Our mentoring programme has profound impacts on school pupils in their confidence, wellbeing, achievement and post-school progression. We have recently extended the programme to work directly with the Council, offering mentoring to 16-18 qualifying school leavers in Ealing. MCR Mentors are volunteers who make and experience a life-changing difference. You will be joining a friendly and supportive team who love what they do and enjoy working with each other. We model our values and many of us are also mentors ourselves.
Benefits include: 33 days annual leave in first year rising to 38 days from 2nd year of employment, additional day off for your birthday, Life Assurance - 4 x salary, Living Pension Employer.
The client requests no contact from agencies or media sales.
Job Title: known internally as Relationship Manager
Location: Home-Based covering the East Midlands. There is a requirement to be able to travel across the area and the UK to attend meetings, events and training.
Hours: 35 hours per week
Contract type: Permanent
Salary: £33,607 per annum
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we are looking for:
- Someone who can drive a high level of engagement to proactively identify, support, and retain our supporters. They will have strong communication skills, with the credibility and authority to inspire others.
- Someone with a successful track record of building strong internal and external relationships and generating income from community and corporate opportunities.
- Someone with a growth mindset who is solution focused. Someone who can manage their time and workload, and utilise our given processes, systems, and parameters to overcome barriers.
- Someone who can deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment.
What we offer:
- Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.
- Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
- Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
- Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
- Health Cashback Plan: access a health cashback plan to cover medical expenses.
- Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
- Discount scheme: access exclusive savings at various high street retailers and gyms.
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
How to apply:
You will need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.
Key dates:
Applications by midnight Sunday 22nd September 2024. 1st interviews held online 1st/2nd October 2024. 2nd Interviews on 8th/9th October potentially in person in East Midlands area.
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind.
We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people. In line with our equity, diversity and inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, disabled people and people with caring responsibilities.
Should you require any assistance or adjustments to support your application or interview process, such as accommodating neurodiversity where additional time for tasks, meeting the panellists beforehand or a different interview format (online/offline/in person) or if you require the job description or job advert in an alternative format. Please don’t hesitate to get in touch with the HR Team.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service). For information on how we collect, store and process personal data please contact the HR Team.
We’re here to give every young person facing cancer the best care and support.
The client requests no contact from agencies or media sales.
Job Title: Known internally as Relationship Manager
Location:Home - Based covering Yorkshire and North-West England. There is a requirement to be able to travel across the area and the UK to attend meetings, events and training
Hours: 35 hours per week
Contract type:Fixed-Term until 31/12/2025
Salary: £33,607 per annum
What we do: We help young people through cancer
How we work:We’re Determined, United, Spirited and Kind
What we’re looking for:
- Someone who can drive a high level of engagement to proactively identify, support, and retain our supporters. They will have strong communication skills, with the credibility and authority to inspire others.
- Someone with a successful track record of building strong internal and external relationships and generating income from community and corporate opportunities.
- Someone with a growth mindset who is solution focused. Someone who can manage their time and workload, and utilise our given processes, systems, and parameters to overcome barriers.
- Someone who can deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment.
What we offer:
- Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day to day work and refocus.
- Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
- Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
- Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
- Health Cashback Plan: access a health cashback plan to cover medical expenses.
- Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
- Discount scheme: access exclusive savings at various high street retailers and gyms.
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
How to apply:
You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.
Key dates:
Applications by midnight Sunday 22nd September 2024. 1st Stage Interviews Monday 30th September and Tuesday 1st October online and 2nd Stage Interviews Monday 7th October potentially in person in Birmingham.
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind.
We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people. In line with our equity, diversity and inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, disabled people and people with caring responsibilities.
Should you require any assistance or adjustments to support your application or interview process, such as accommodating neurodiversity where additional time for tasks, meeting the panellists beforehand or a different interview format (online/offline/in person) or if you require the job description or job advert in an alternative format. Please don’t hesitate to get in touch with the HR Team.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please get in touch with the HR Team.
We’re here to give every young person facing cancer the best care and support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Blood Cancer UK has embarked on an exciting and ambitious new strategy which strives to deliver the best possible treatments and care for people affected by blood cancer. We have a proud history of volunteer and supporter-led fundraising, and our well-established Regional Relationships Team plays a key role in achieving income growth that will support our mission of beating blood cancer in a generation by developing new regional opportunities across our volunteer and community fundraising network.
Working alongside dedicated colleagues, this is the perfect role for someone looking to put their experience of working with regional supporters and in providing first-class supporter stewardship to use in helping us develop our team, as well as further developing their leadership skills. You will be an integral part of our Regional Relationships Team and a member of our wider Public Fundraising team, as we seek to deliver transformational growth in our income.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.
The client requests no contact from agencies or media sales.
We’re looking for a talented and motivated Fundraising and Communications Manager who can effectively convey the life-changing impact of our work, motivate our community to support our work, and ensure that the educational resources we provide reach those who need them most.
What we do
We’re IPWSO, the international umbrella body for Prader-Willi syndrome (PWS) associations around the world.
- We build communities between people with Prader-Willi syndrome, their families and the professionals who support them to share knowledge and expertise and improve outcomes for people with Prader-Willi syndrome and their families everywhere.
- We want everyone with Prader-Willi syndrome to get equal access to diagnosis and treatment no matter where in the world they live and to ensure better, more consistent outcomes for people with the syndrome and their families.
- We work to ensure research into the condition works for everyone and reflects the diverse experiences and environments of those living with the syndrome around the world today.
- Our membership comprises PWS associations in 47 countries and we support individual families and professionals in over 70 other countries.
- We have a staff team of four who work in conjunction with dedicated volunteers from around the world.
Key Fundraising Responsibilities
- Develop communications content that will invigorate our existing donors and inspire new ones leading to increased giving by individuals to IPWSO.
- Focusing in particular on our website and social media channels, communicate our achievements, impacts and needs with a view to influencing IPWSO’s online supporters to make donations and engage in fundraising initiatives.
- Provide outstanding donor care to encourage a high level of retention and repeat donations.
- Work with IPWSO’s Fundraising Committee on a variety of fundraising initiatives, which may include a new collaborative global fundraiser to be rolled out in 2025.
- Act as the organisational lead for IPWSO’s CRM (Donorfy) and utilise it to improve the donor journey.
- Develop a robust pipeline of case studies for use in our fundraising campaigns.
Key Communications Responsibilities
- Act as the first point of contact for IPWSO’s public email address and social media channels and ensure that timely and appropriate replies are issued.
- Manage IPWSO’s social media channels, creating original and engaging posts, and actively engaging with our audiences.
- Manage Google Ad Grant campaigns with an emphasis on growing our supporter base and increasing individual giving.
- Keep up to date with emerging trends in digital communications and social media, and recommend potential new channels for fundraising and audience engagement.
- Maintain and develop the IPWSO website ensuring its security and that it functions both as an effective supporter acquisition tool and a means by which people can easily access information about PWS.
- Produce compelling monthly newsletters and an Annual Report.
- Review and update IPWSO’s Communications Strategy in line with its Strategic Plan.
- Uphold and showcase the IPWSO mission and brand.
- Working with IPWSO’s Publication and Communication Committee, oversee the production and design of a range of educational resources for families and professionals.
- Oversee copywriting and proofreading within IPWSO.
- Support IPWSO’s members and liaise with its stakeholders internationally in support of our shared goals.
General Responsibilities
- Champion the vision, mission and values of IPWSO internally and externally.
- Comply with all relevant charity and other legislation.
- Uphold IPWSO’s internal policies.
- Act as IPWSO’s Data Manager, ensuring our continued compliance with the Data Protection Act.
- Undertake other reasonable duties requested by the CEO.
Person Specification
Essential
- Significant fundraising experience including planning and delivering successful online fundraising campaigns
- A track record of securing donations from individuals
- Experience of donor stewardship
- Excellent presentation, writing and storytelling skills across a wide range of applications and for varied audiences
- Excellent proofreading and editing skills
- Understanding of organisational branding
- Experience managing websites and social media platforms
- Excellent organisational skills with the ability to work under pressure and to strict deadlines
- Outstanding interpersonal and communication skills, with the ability to build and maintain positive relationships
Desirable
- Experience using Donorfy or another CRM
- Experience using Google Analytics and WordPress
- Experience managing Google Ad Grant campaigns
- Experience working remotely
- Experience working with volunteers
- Experience working as part of a small team
- Experience working for an international nonprofit organisation
- Understanding of challenges facing people with disabilities
- Design skills, including proficiency in software such as Canva
Essential Personal Attributes
- Enthusiasm for IPWSO’s work and commitment to its vision, mission and values
- Confidence and ability to work well with people from different backgrounds from around the world
- Highly self-motivated and able to work on own initiative as well as part of a team
- Enthusiastic and positive attitude to work and willingness to learn new skills and support colleagues as needed
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Marketing Manager
4 days per week - flexible working arrangements
Homebased within the UK with a requirement to travel to occasional meetings, mostly held in London
Contract role
The organisation
At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. The Overcoming MS Program uses substantial scientific evidence to show how lifestyle choices, alongside medication, benefit physical and mental health.
Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone.
Once people with MS know about the potential impact of a healthy lifestyle, they need to feel that the information is coming from a reliable source, in order to believe in it and adopt the key changes. The Overcoming MS Program is based on broad-based, high-quality scientific evidence, and lifestyle is an area that has growing interest and development.
The role
Reporting to the Director of Brand and Digital you will be part of a small team, responsible for delivering a new digital marketing approach, through the creation and delivery of projects and activities to increase leads, donations and engagement for Overcoming MS charity. We are looking for someone who is at ease with digital analytics and digital tech and who understands how to test, learn and optimise to deliver the best results.
With our digital ecosystem now established, we’re recruiting a Digital Marketing Manager to steer us in the next stage of our journey. This is an exciting development of an existing role and will allow the successful candidate to make the position their own.
With our community app now well established, our new website launched earlier this year and having transitioned to Dot Digital for email, we are now working with some great external partners. Could you be the missing piece of the jigsaw ready to put our digital ecosystem to work to support people with multiple sclerosis and make an impact through our organisation’s marketing?
Application is by way of a CV in the first instance and applications are considered on a rolling basis - please apply via the apply button for further information.
Philanthropy Manager
Job Description and Person Specification
Reporting to: Head of Philanthropy in the Fundraising Team
Location of Work: Home based. The post holder will be expected to travel to meet donors, travel to away days and team meetings in London. The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy.
Contract Type: Ideally full-time, 35 hours per week, although part time / flexible hours may be considered. The role may require occasional evening and weekend work
Contract Length: Permanent
Salary: £37,500
BACKGROUND
Magic Breakfast is a registered charity that exists to make sure no child or young person is too hungry to learn. We provide nutritious breakfasts and expert support to primary, secondary, ASN/SEND schools and pupil referral units in disadvantaged areas of England and Scotland. Providing a daily school breakfast ensures that every child and young person feels included, equal and set up for success. Magic Breakfast works to be part of the solution to end child morning hunger for good through our campaigning, research and advocacy work with politicians and decision-makers.
This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children. We are expanding our team to meet the challenge of ending child morning hunger, both for now and for good.
JOB PURPOSE
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good the Philanthropy team’s role is to develop and deliver the charity's high net worth individual giving programme in line with Magic Breakfast’s strategic priorities to enable our organisational growth against our mission.
We are seeking to grow income through further cultivation and stewardship of our potential and existing donors. Our High Value Giving teams are forecast to collectively raise £5.1m in 2021/22, up from £4.6m two years ago in 2019/20. The team includes partnerships with charitable trusts and foundations, corporate organisations, and high-net-worth individuals.
Reporting into the Head of Philanthropy, this role will have a particular focus on ensuring that Magic Breakfast is offering the highest quality of donor care from start to finish, and building and developing our prospect pipeline.
We’re looking for a proactive person with excellent relationship building, cultivation, solicitation and stewardship skills as we seek to build our prospect pool, enhance or supporter journey and achieve our ambitious fundraising targets.
The Philanthropy Manager will have the opportunity to be innovative and creative, to create and test impactful donor journeys and engagement opportunities so Magic Breakfast’s supporters feel valued and can understand the transformational difference they are making to hungry children and their learning in the UK.
KEY RESPONSIBILITIES
Income generation and donor stewardship and prospect development
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Manage your own portfolio of donors, providing excellent stewardship and strategies to uplift and secure multi year donations
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Work with Corporate, Trusts and Individual Giving teams to identify potential major donors and high value regular givers within Magic Breakfast’s donor portfolio and implement plans to develop these relationships;
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Work with the Head of Philanthropy and Prospect Researcher to build a Philanthropy prospect pipeline
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Write accurate, inspiring and compelling fundraising propositions and reports for potential and existing major donors
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Review and make recommendations for improvement of our existing donor journey, building a calendar of engaging content and touchpoints throughout the year.
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Lead on devising, developing and organising bespoke events for donors and prospects
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Complete timely event reviews to improve and inform future decision making and planning.
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Work in partnership with the wider fundraising teams to provide excellent supporter care to all event attendees and stakeholders.
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Support the Head of Philanthropy to build relationships with senior volunteers to garner their support with hosting and supporting events to connect us to, and unlock, their networks.
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Use our CRM database (Salesforce) to log KPIs, project and reconcile finances and manage supporter relationships
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Use KPIs to adapt strategies and drive activity
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Be responsible for ensuring an up-to-date bank of engaging content and materials for existing partners, including but not limited to, commissioning video content, compiling reports and building case studies.
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Scan the external environment for trends, insights, ideas and best practice that could benefit the High Value Giving teams and Magic Breakfast’s work, making recommendations for improvements and leading on opportunities as they arise.
Internal
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Work with wider Fundraising team to help create and deliver cross departmental events, and identify referral opportunities (to Trusts and Corporates)
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Develop strong relationships with Service Delivery and Policy and Engagement colleagues, involving them in meetings with donors where appropriate to strengthen those relationships and engage them further
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Work with Service Delivery to identify, plan and co-ordinate school visits for donors and prospects
Financial processes, reporting and due diligence:
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Ensure all donations are thanked and recorded in a timely way, and logged accurately on salesforce
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Support Head of Philanthropy in accurately forecasting philanthropy income for each financial year, and ensure forecast income is updated monthly.
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Contribute
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to the philanthropy budget and goal with wider awareness of org and F&D goals
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Work with Prospect Researcher to ensure all due diligence checks on donors are completed, and that they meet our criteria in our ethical fundraising policy, flagging any risks upwards for resolution.
General
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Contribute to team meetings, sharing best practice and supporting team members where necessary
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Help to maintain a positive working environment; keeping the vision of Magic Breakfast at the heart of everything we do
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Uphold a culture that keeps children and young people at the heart and encourages openness, collaboration, bravery, compassion and a solutions-focussed approach
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Work collaboratively across the organisation more widely to build good working relations across the organisation and provide ad-hoc support to other teams and members of staff
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Adhere to all Magic Breakfast policies and procedures
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Ensure that all activity is compliant with current legislation, GDPR and child safeguarding requirements (training provided)
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Participate in occasional work-related events at external venues and perform support related activities, as required. Be willing to undertake occasional work outside of regular office hours and UK travel
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Undertake any other duties commensurate with the role
PERSON SPECIFICATION
Knowledge and Experience
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Experience planning and managing meaningful donor cultivation and stewardship events to achieve strategic objectives
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Experience delivering Gala or large special events with proven financial results
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Experience of managing income and expenditure budgets
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Experience of working with external event operations crews and contractors
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Experience of management of event and volunteer staff
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Experience of upward management and working with senior volunteers / Trustees
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Knowledge of high value fundraising techniques covering corporates, trusts and major donors, including a clear understanding of the needs of the supporter journey
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Experience of using a fundraising database (ideally Salesforce)
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Up to date knowledge on Code of Practice and Data Protection Act and commitment to keeping up to date
Skills and Abilities
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Highly organised with attention to detail, and an ability to work autonomously and be a confident decision maker in a fast-paced environment
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Effective and thoughtful verbal and written communication skills
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Experience of managing a varied workload and balancing conflicting priorities to meet deadlines
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Excellent interpersonal skills and the ability to deal sensitively and diplomatically to collaborate with multiple stakeholders, both internal and external
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Ease with using IT packages such as Word, Excel, Outlook, and PowerPoint, and presenting in a format that meets the needs of colleagues
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Ability to keep accurate and up to date records, sharing information as and when appropriate
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Ability to adapt existing processes to meet the needs of the organisation
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Skilful management of risk and opportunities with ability to escalate appropriately
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An understanding of Health and Safety regulations and other regulations as they apply to events
Other
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Passion and commitment to Magic Breakfast’s aim of alleviating morning hunger as a barrier to learning for children in the UK.
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Share Magic Breakfast’s commitment to Diversity, Equality and Inclusion within the workplace.
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Willing to travel within the UK occasionally for meetings and other events (Covid permitting).
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Experience of working for a charity, especially in the area of children and young people, desirable but not essential.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
Please click below for our job pack
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, hr @magicbreakfast .com
Shortlisting - 30th September – 2nd October
Interview 1 - 8th and 9th October
Interview 2 - 15th and 16th October
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
About the role
We are seeking a Branch Development Manager to develop the support provided for Headway volunteer-led branches across the UK including with volunteering, policies and processes and best practice to ensure a high-quality service for acquired brain injury survivors.
You will drive innovation to deliver sustainable volunteering opportunities that contribute towards the ongoing success of the Headway network, ensuring acquired brain injury survivors can access the support they need within their own communities.
About you
We’re looking for someone with experience of volunteer engagement and development.
You will ideally have:
- A good understanding of the opportunities and challenges facing community-based voluntary organisations at a UK-wide level
- Outstanding organisational and project management skills, able to operate at a strategic level
- Experience of building relationships and partnership working within the third sector
- Knowledge of the legal, financial and governance framework within which third sector organisations operate
- A passion for supporting brain injury survivors, carers and families and the charities that support them
The full role profile and person specification is available to download below.
Benefits
As a staff member at Headway UK, you’ll have access the following range of benefits.
Financial Security
- Pension - You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% dependant on your contributions
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working
- We understand that a healthy work-life balance is essential for our team to thrive. Headway offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
This is an exciting time to be joining Headway and your chance to play a key role in the next chapter of our history.
If you would like to discuss the role, please feel free to contact Marie Peacock, Head of Network.
About Headway – the brain injury association
Every 90 seconds, a person is admitted to hospital in the UK with a serious brain injury. It can affect anyone at any time. When it does Headway is here to help.
Headway is the UK-wide leading charity working to improve life after brain injury. We are passionate about helping people to rebuild their lives, relearn lost skills and regain independence.
We know that with the right help, at the right time, there can be life after brain injury. In addition to providing direct services to those affected by a brain injury and campaigning to raise awareness of this often-hidden disability, Headway UK supports a network of 119 local organisations who support people with brain injuries, their families and carers, within their local communities.
The services provided by each one of these independently run Headway groups and branches vary depending on local needs. They each provide a lifeline to brain injury survivors, carers and family members they support.
Safeguarding
At Headway we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.
Equality, diversity and inclusion
We recognise, value and champion diversity and inclusion. We want to ensure our staff population reflects the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to contact Marie Peacock, Head of Network if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway and we look forward to getting to know you!
Next steps
- Closing date: Sunday 29th September 2024
- Shortlisting date: Week commencing 30th September 2024
- Interview: 10th and 11th October 2024
Headway is an equal opportunity employer.
Registered Charity No: 1025852
No agencies please
The client requests no contact from agencies or media sales.
Our Business Development Team is integral to the success of our organisation and we are looking for a motivated, driven and proactive individual to join us as a Business Development Manager . You will be responsible for driving our new business strategy, aiming to secure new partnerships across education and raising our profile within Senior Leadership, as well as delivery teams. You will also play a significant role within the Business Development Team to provide both internal and external support, which will be both colleague and customer focussed. The successful candidate will understand the importance of developing an implementing new business strategies. They will be looking for an opportunity to demonstrate their sales and growth mindset within a strong team environment. They will be committed to working within our organisation values, whilst affecting external decision-making through a customer engagement approach.
The main purpose will be:
1. Deliver sales targets in line with business development strategies.
2. Lead the creation and implementation of ‘new business’ engagement strategies within the business development division.
3. Strategically expand the network of centres delivering Leadership Skills Foundation programmes.
4. Develop sales and registrations strategies to grow new business opportunities and maximise our relationships with centres.
Main Duties and Responsibilities include:
1. Create and implement the new business strategy for increasing the number of centres committed to delivering Leadership Skills Foundation programmes.
2. Identify and develop profitable growth opportunities with customers, partner networks and key stakeholders.
3. Collaborate with the Market Development Manager to include emerging programmes in maximising growth and expansion opportunities with centres.
4. Collaborate with marketing and communications colleagues to create new business campaigns and activities.
5. Co-ordinate tactical activities to engage with new audiences i.e. webinars and conferences.
6. Responsibility for ensuring all management information and relationship management insight relating to prospective/new centres is captured.
7. Monitor performance of commercial activities utilising insight systems to prepare reports and forecasts for the Head of Business Development and wider Leadership Team.
8. Conduct regular research and analysis on commercial opportunities to reach new audiences and expand/grow delivery.
9. Work alongside Innovation, Marcomms and Quality Assurance team colleagues to attract, engage and delight customers under the Customer Experience strategy.
10.Alongside the Head of Business Development and Director of Engagement, review, explore and consider future pricing models aimed at increasing the average spend of centres, supporting ‘a whole education leadership offer’.
11.To carry out any other duties as requested to support the work of the Leadership Skills Foundation commensurate with the grade and level of responsibility of the post, for which the post holder has the necessary experience and/or training.
The Business Development Manager will receive a generous salary, a flexible and agile working environment, private Vitality healthcare (subject to successful completion of probationary period), personal development opportunities, enhanced pension, enhanced holiday and sick pay and an extended Christmas break.
If you want to be part of thriving and evolving organisation, then we would love to hear from you and look forward to receivng your application.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job specification
Post title: European Outreach and Engagement Manager
Location: Remote working (but note that occasional travel – to attend team meetings in the UK and other ad hoc meetings/conferences – is required)
Salary: £33,000 to £37,000 FTE, depending on experience (£20,000 to £22,500 for 3 days)
Part time: 3 days a week (24 hours per week)
Contract: This is a permanent role
Responsible to: Strategy Director
Deadline for applications: Friday 11 October 2024
Job description
Main purpose of role
We are looking for a professional with at least 5 years’ experience in membership management, stakeholder engagement and events to lead our outreach and engagement activities for the Parkinson’s community across Europe.
Key tasks
- Strategic membership activities including:
- Management of the Parkinson’s Europe Membership Steering Group
- Leading Parkinson’s Europe membership recruitment and diversification
- Reviewing and expanding Parkinson’s Europe membership benefits
- Leading the development, delivery and analysis of the biannual Parkinson’s Europe members survey
- Supporting the Parkinson’s Europe Member Liaison Lead with membership communications
- Outreach and engagement activities including:
- Partnership support activities with relevant NGOs and institutions – for example, European Federation of Neurological Associations (EFNA), The European Patients’ Academy on Therapeutic Innovation (EUPATI), and the European Patients’ Forum (EPF)
- Engagement with other associations related to Parkinson’s that do not currently fit in our formal membership
- Supporting the second phase development of Parkinson’s Europe’s newly launched Engagement Network
- Development of a new knowledge building programme for Parkinson’s Europe Member Organisations (which is a key feature of our new strategy for 2025 and beyond). This will involve:
- Identification of members’ needs and priorities
- Planning and delivering a structured programme of webinars, workshops and resources to support the identified needs and priorities. This will include:
- Identifying and building relationships with speakers and facilitators with the help of the Parkinson’s Europe team
- Identifying existing resources to help deliver the programme
- Leading the development of new resources and tools for members
- Event management
- Lead the development and delivery of a biannual Parkinson’s European Forum
- Plan and lead the twice-yearly members meeting
- Support the Director General and Board Secretary at the AGM as required
- Supervision of the Member Liaison Lead
Person specification
- Interest in the issues that impact people affected by Parkinson’s
- Membership management experience
- Project management experience as well as line management experience
- Experience of organising and running events
- An excellent communicator, and able to build and maintain effective relationships with a wide range of stakeholders from different countries including patient groups, patients, health professionals, caregivers and volunteers
- Team player and self motivated, and able to work autonomously with minimal supervision
- Excellent communications and IT skills with strong attention to detail
- Excellent command of the English language and ideally an additional European language
At Parkinson’s Europe, we strongly believe in – and take seriously – our responsibility to nurture and support as inclusive and diverse environment for our team as possible in order to empower everyone working with us to grow, develop and thrive both personally and professionally.
Parkinson’s Europe is an equal opportunities employer, and we respect and honour all of our team’s unique characteristics. We also welcome applications from those who are returning from career breaks, maternity leave and/or caring responsibilities. And we are always open to hearing feedback from our team and others about how we can be the most supportive and inclusive employers possible.
We work and campaign with people with Parkinson’s, their carers, families and supporters across Europe to ensure their voices are heard / listened to
Community spirit. Ceaseless ambition. Passion that just keeps growing.
Relationship Executive.
£26,000 - £28,000 plus
Reports to: Divisional Manager - Division 1
Directorate: Marketing, Fundraising & Engagement
Contract: Permanent
Hours: Full time 35 hours per week
Location: Home-based in England. Candidates will need to live anywhere within the division, Northern Lincolnshire , South Yorkshire and the North West.
Closing date: 23 September 2024 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply.
Recruitment process: 1 competency based interview via Teams
Interview date: W/C 30th of September 2024
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are looking for a Relationship Executive to join our Supporter Led Fundraising team. You'll join the team that is responsible for working in the community with our supporters, inspiring and motivating them to raise money to contribute to our life saving research. We are nothing without our supporters and so this is a chance to work in a role where you will have direct contact with them and an impact on how much money they raise.
As a Relationship Executive you'll work on managing individual, group and corporate supporter relationships. You'll provide an exceptional level of service, predominantly over the phone and by mail and email, to help maximise in year and lifetime value, and transition relevant supporters to Relationship Managers to extend their journey with us.
This is a great opportunity for a proactive, ambitious and passionate Individual to join the UKs biggest charity with ample room for development and progression.
What will I be doing?
Managing initial and ongoing contact for low, mid value and light touch relationships including and not limited to individuals, fundraising groups, corporate organisations, and Free Will service acquisitions within the region
Providing excellent customer service to support fundraisers via phone, mail and e-mail, enhancing their fundraising experience and driving increased income and lifetime value
Providing timely contact to supporters at various stages of their fundraising journey, providing reward, recognition, and fundraising materials as required
Supporting the development of a robust prospect pipeline of opportunities, identifying and cultivating leads with a strong focus on lifetime value to CRUK
Identifying supporters with high value potential or specific stewardship requirements across income streams and passing relationships to the Relationship Manager to maximise income and build long term relationships
Responsible for achieving agreed income target and support regional budgets by reporting on and setting monthly targets
Working with wider divisional team and drive supporter recruitment and re-engagement
Ensuring supporter records are entered and maintained on systems and associated pipelines.
What are you looking for?
Experience of providing excellent customer service
Experience of working to targets within a sales environment
Strong communication skills, in both verbal and written form with an ability to influence others using clear, candid communication - predominantly over the phone
Good listening skills to build effective and valuable relationships with supporters
Excellent organisation and time management skills
Ability and confidence to solve straightforward problems with the direction, guidance and support of colleagues
Excellent attention to detail and experience of entering and managing data in a database system
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
Full time (flexible working options available)
Permanent
UK (Belfast, Cardiff, Edinburgh, London or Manchester) - Hybrid or Remote
Closing Date: 29 September 2024
Ref 6828
Save the Children UK has an exciting opportunity for an ambitious Senior Partnership Development Manager to join our corporate partnership development team. We are seeking a dynamic, results-driven individual with a strong commercial mindset and a passion for creating meaningful change with the private sector. You will have significant experience in securing and managing high-value, multi-faceted partnerships (£500k and above), and will be confident in your ability to inspire and influence others.
About Us
The Partnerships Team at Save the Children UK is proud of our sector leading partnerships with companies such as GSK, Lego, Prudential and Unilever. Alongside our corporate partners Save the Children UK works to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About you
As our Senior Partnership Development Manager, you will be responsible to secure strategic, multi-year corporate partnerships that align with Save the Children's organisational goals and our 2030 vision. You will work cross-functionally with Programmes, Advocacy, and Marketing teams to craft innovative propositions that meet corporate interests while maximising the full value of their contributions – both financial and non-financial.
The team is at an exciting phase of our journey, we are building on our success to grow our amazing work for children. With such breadth to our work and partnerships focusing on anything from health, education and child protection to climate, emergencies, brand building, and innovative finance - an appetite for learning is key.
In this role, you will:
• Contribute to our team's annual target of £4 million by securing high-value corporate partnerships.
• Optimise financial and non-financial support from corporate partners, leveraging their resources for maximum impact.
• Create and implement ambitious sector strategies, delivering bespoke partnership proposals that address corporate challenges and opportunities.
• Proactively identify and engage with potential partners, expanding your network and attending external events to generate new business leads.
• Produce high-quality, tailored proposals that resonate with business interests while advancing Save the Children's mission.
• Support a thriving business development environment by mentoring peers and maintaining high standards within the team.
To be successful, it is important that you have:
• Significant experience of securing ambitious, multi-dimensional corporate partnerships in the private or third sector.
• Demonstrable experience of the approach needed to win partnerships of £500k and above.
• Excellent verbal and written communication skills to include face-to-face and on the phone, effective proposal writing and correspondence to internal and external audiences.
• The ability to think creatively and to develop tailor made proposals to meet corporate and Save the Children objectives.
• The ability to build relationships and influence others internally and externally.
• A team player approach and supportive attitude.
What we offer you:
• Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing Date: 29th September 2024
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.