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Top job
Dementia UK, EC3N, London (Hybrid)
£28,000 - £30,000 per year
Help to coordinate day-to-day activities, providing crucial administrative support and helping to deliver excellent supporter experiences.
Posted today
Top job
Level Water, Remote
£46,000 - £57,000 per year (dependent on experience)
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YoungMinds, London (Hybrid)
£36,712 - £40,791 (pro rata) per annum
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The Humane League UK, Remote
Starting Salary of £35,870 or £39,457 for Inner London Weighting. This is a full time position of 30 hours per week over Monday to Thursday
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£35,000 - £35,507 per year
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Kids Matter, Remote
£28,665 - £30,765 pro rata (£22,932 - £24,612 actual)
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Look Ahead Care Support and Housing, Tower Hamlets (On-site)
Up to £28808 per annum + Benefits include 25 days Annual Leave
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Page 24 of 33
EC3N, London (Hybrid)
London, Greater London
£28,000 - £30,000 per year
Full-time
Permanent
Job description

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

Benefits:

  • enhanced maternity, paternity and adoption leave, and shared parental pay
  • family-friendly policies
  • 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
  • free health cashback plan (Medicash): employee cover plus up to four dependent children
  • 24/7 virtual GP access (UK registered), plus access to Best Doctors
    free, confidential employee assistance programme (Medicash)
  • access to a wellbeing app
  • flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
  • learning and development opportunities including bespoke training and access to LinkedIn Learning)
  • commitment to employee health and wellbeing.
  • we have a Menopause Friendly accreditation and are a Disability Confident employer

This is an exciting opportunity to join the Challenge Events Team at Dementia UK, where you will help coordinate the day-to-day activities of the team, providing crucial administrative support and helping to deliver excellent supporter experiences.

As the Challenge Events Assistant, you will act as the first point of contact for challenge event supporters, responding to enquiries within agreed timeframes and ensuring an excellent stewardship through various means of communication outlets to motivate, recognise and reward supports to encourage their long-term support.

You will be responsible for coordinating fundraising resources, preparing fundraising materials ahead of race day events and ensuring that post-campaign data is utilised efficiently in order to thank supporters appropriately. Additionally, you will oversee administrative processes for the team including data entry, monitoring new supporters and updating projects plans.

To be successful in the role, you will have experience of building positive relationships and customer service expertise, as well as an understanding of using databases and Office 365. Additionally, we are looking for someone with excellent communication, organisational and planning skills with the ability to prioritise your workload.

Join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch with us.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact us.

This role will be subject to a Basic DBS check.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

Posted by
Dementia UK View profile Organisation type Registered Charity Company size 101 - 500
dc_banner_1400x800_2023_07_28_03_19_58_pm (2).pngBPTW_BIG - GENERIC JPG.jpg
Posted on: 07 August 2025
Closing date: 21 August 2025 at 23:30
Job ref: REQ000185
Tags: Administration, Fundraising, Customer Service, Customer support, Community Fundraising, Events / Activities