Relationship Manager Jobs in Home Based
At SNG, we're committed to creating safe, provide quality, affordable homes in happy, successful communities that leave a lasting, positive impact on our customers' lives. Our approach revolves around putting the customer first, ensuring every interaction is handled with care, respect, and inclusivity.
We're pleased to have an opportunity for a Customer Support Team Leader to join our team on a full time permanent basis.
You'll be based in our office in Newbury, with the flexibility to combine home working .
The Role
Your role will be to inspire, lead, and motivate a dedicated team of circa 8 Customer Support Advisors. Your role will be pivotal in ensuring the delivery of consistent, high-quality service across all channels, embodying our commitment to 'right first time' outcomes and customer satisfaction
Key responsibilities:
- Contribute to the overall annual budget setting process and any devolved budget.
- Drive continuous improvements to streamline processes/ways of working
- Monitor performance in real time of your team, ensuring they both individually and collectively achieve agreed service and quality levels
- Recognise and reward great performance and values examples, as well as managing underperformance and absence
- Contribute to embedding digital channels, focussing on streamlining processes to make it easier for customers
Knowledge and skills:
- Proven experience in leading and managing dynamic Customer Support teams
- Strong communication, active listening, and decision-making skills
- Evidence of excellent customer service achievements
- Demonstrated excellence in customer service and stakeholder management
- Ability to recruit, nurture, and develop professional teams to deliver impactful customer strategies
- Knowledge of data management processes and industry standards
- Commitment to personal and professional development
Interviews will be held week commencing the 8th July.
What you'll get from us
We have some fantastic benefits on offer at SNG, including:
- £450 flex-pot annually, discounted shopping & cycling scheme
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Company pension scheme matched up to 12%, life cover at 4x your salary
- Flexible working - we're committed to giving people flexibility as widely as possible
- Options for private medical insurance, dental insurance & critical illness cover
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign. Take a look at our careers site to learn more about us and our values.
This is a great opportunity to join the team as we progress through an exciting period of change. What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Bristol Education Partnership (BEP) is recruiting a Project Manager to lead the Partnership’s work to tackle disadvantage, raise aspirations and broaden the educational experience of young people in partner schools. The partnership was set up in 2019 and after a successful first five years, we are looking for someone with energy and ideas to lead the next stage of development; someone with a background in education, with experience of developing and leading inspiring projects and of working with a wide range of partners from across the community.
The Partnership is held by, and the postholder will be employed by, Bristol Charities. Bristol Charities is a local charitable group with a rich history, having supported the people of Bristol for over 600 years through Housing, Grants, Education, and Community Projects. We are now entering into a new phase of the charity that will focus on impacting long term and sustainable transformation across the city, which includes the work of the BEP, and you would be joining both the BEP and Bristol Charities at an exciting time of development.
First round interviews will be held on the 27th or 28th of June.
Final interviews will be held on the 8th of July.
The client requests no contact from agencies or media sales.
We are looking for a proactive, self- motivated and solutions-focussed individual to make an impact in the role of Research Manager whilst providing maternity cover for a 12-month period. You’ll share in our vision, mission and values and have children at your heart, and use your passion for making a difference to support and accelerate the ambitious work of Solving Kids’ Cancer UK and the Research team.
Summary of role responsibilities
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Manage a portfolio of international childhood cancer research projects, engaging stakeholder expertise where appropriate and providing administrative, operational, and relationship management support.
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Monitor and evaluate the impact of Solving Kids’ Cancer UK’s patient-centric research programme, working closely with the Communications and Campaigns Manager to effectively communicate this to a wide range of audiences.
For more detailed information about the role, charity, and team, look at the Recruitment Pack.
Recruitment timetable
We aim to follow the schedule outlined below:
Applications close: 17 June 2024, 11:59pm
Shortlisting: w/c 17 June 2024
Interviews: w/c 1 July 2024 (London office)
If there are any adjustments that would help you engage with the recruitment process, please let us know.
We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation.
Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.
The client requests no contact from agencies or media sales.
About the ITF
The International Transport Workers’ Federation (ITF) is at the forefront of building power for transport workers globally. The affiliate-led global union federation is recognised as the world’s leading transport authority. It is the collective voice for 20 million transport workers across the world.
We work for a world where workers are treated equally – with dignity and respect. We fight passionately to improve working lives, connecting approximately 700 trade unions from 147 countries to secure rights, equality and justice for our members.
The ITF is head-quartered in London, with offices in Abidjan, Amman, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama, Rio de Janeiro, Singapore, Sydney and Tokyo.
About the team
The ITF Communications Team works decisively to elevate global issues and drive collective action to improve the rights of all transport workers.
The Communications Department is pivotal for leading strategic thinking around communications across the ITF’s industrial sections, our regions and key areas of focus including women and young transport workers, through to sustainability, health and safety, future of work and supply chain accountability.
You’ll join an expanding team committed to discovering, testing and pushing the envelope for worker- and people-driven change ― working to advance the ITF’s current strategic directions:
· To grow and activate our membership.
· To position the ITF at the forefront of innovative campaigning.
· To influence global and regional policy.
The team sets and delivers the creative and strategic vision for communications strategy, digital engagement, content production, design, branding, media relations and building stronger networks and collaboration with our affiliated unions.
About the role
The Media Manager will be responsible for taking charge of the ITF’s global media strategy. We are looking for an experienced media relations professional who can further enhance and solidify ITF’s reputation as the global voice of transport workers and as an authoritative voice in the transport industry and global trade union movement.
We’re seeking an experienced media relations manager, preferably with international experience and with established media relationships amongst leading international media.
You will be part of team responsible for delivering solidarity and support to local, national and global disputes, building communications that reinforce the critical role transport workers play, developing strategies to support union-led policies on everything from health and safety to sustainability, and raising the volume on the global struggle to advance the rights and equalities of the world’s transport workers.
Your role will be pivotal for securing media coverage that raises awareness of the work and priorities of the ITF internationally across broadcast, print, online media, and trade press.
This hands-on role, will lead on developing, implementing and advancing ITF’s global media relations strategy. The Media Manager will also provide strategic advice and coaching to ITF’s leadership on proactive and reactive media strategies, as well as strategic guidance and support for other members of the ITF’s multi-disciplinary communications team.
We are looking for someone who is a natural leader. Someone who is able to develop, manage and maintain strong relationships and operate in a politically charged environment. Someone who has a growth mindset, thinks globally, works with a relational approach, is receptive to feedback, actively values diversity, and who acts with integrity and transparency.
If you’re someone who wants to lead on the development of ITF’s long-term media programme, who is driven to improve the lives and livelihoods of workers, we invite you to apply.
Why work for us
The ITF offers a highly attractive salary, leave entitlement and benefits package for our employees including a generous pension scheme, flexible working arrangements and the opportunity for international travel.
People from a diverse range of genders, cultures, abilities and experiences are actively encouraged to apply. At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.
How to apply
To apply for the position please email your CV and a covering letter with a link to any relevent examples of your work with the subject line ‘Media Manager - Application’ by Tuesday,18 June 2024. Interviews will be held early July.
For further information or a confidential conversation about the role, please contact our team.
The ITF is open to discussing relocation options for the successful candidate or the option of being based out of one of ITF’s regional offices.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a Country Manager who is, at heart, a peacebuilder. You will be someone willing to lead by your example, coaching, inspiring and giving technical support as you spend time with peacebuilding teams across the north of CAR, including three Hub Peacebuilding Managers in local offices in the borderlands, up to eight programme officers and over 300 local peacebuilders who form our Advisory Groups.
Living in Bangui, you’ll report directly to the Regional Director and work collaboratively as a key part of the Regional Leadership Team to shape the strategic direction of Concordis’ future work across the Central African region.
The needs in CAR are immense, and we need you to have the vision and motivation to look beyond programme delivery, as important as that is, and to identify new opportunities and new funding for additional programming. You’ll support the team as they design, develop and source funding for new work that will a deliver measurable change for peace.
You will be someone who is curious and keen to spend time with people in the borderlands, where conflict is fought and felt. You will also have the confidence and ability to be part of high-level meetings with ministers and ambassadors, amplifying voices that are often ignored by decision makers, leading to evidence-based, conflict sensitive policy making.
Role Duties and Responsibilities:
Responsible for technical peacebuilding aspects of Concordis’ work in CAR
- Responsible for leading on all aspects of peacebuilding in delivering an ambitious but realistic borders programme to time and to budget, meeting all contractual requirements of the donor
- Responsible for providing managerial oversight in developing and delivering strategic work plans in accordance with donor log frames to achieve delivery of all activities and outcomes, reporting on these to the donor
- Develop opportunities to use the significant flexibility built into this contract to maximise impacts for peace, beyond pure contractual terms, negotiating these with the donor
- Visionary leadership with the staff team, key stakeholders and international donors to identify gaps in peacebuilding provision and to develop opportunities for future work that will meet identified needs, be locally owned and deliver measurable impact
Influence policymaking and advocacy
- Represent Concordis in CAR with high-level engagement with local, national, regional and international decision makers, using evidence from the programme to influence policymaking
- Build and maintain relationships with key decision makers, then use this access to amplify voices that are often ignored, engaging with Government officials, Diplomatic staff, Regional bodies that support Central African countries (eg COMIFAC, ECCAS, CEMAC, OFAC etc), UN and multilateral agencies and humanitarian and developmental staff
- Participate actively in regional conferences and negotiations to ensure that the voices of people in the borderlands are heard, and that locally-led and conflict sensitive solutions are reflected in strategic decision-making
Responsible for strategic programme development
- Building and maintain relationships that may lead to new funding opportunities from bilateral, multilateral and other institutional donors
- Provide strategic support to fundraising providing timely information to support the development of new bids and engaging directly with donors
Leadership responsibility in the Regional Team
- Member of the Central African Regional Senior Leadership Team and will lead the CAR Country Senior Leadership Team supported collaboratively by the CAR Finance Manager
- Responsible for line managing three Peacebuilding Hub Managers
- Responsible for giving coaching, mentoring and technical support to the peacebuilding team in CAR, inspiring them in their roles and focusing their efforts to deliver rapid and sustainable results, whilst ensuring that staff development needs are met
- Promote clear lines of communication between staff members and offices, across the Central African Regional programme and with staff in the UK. Lead or participate in a system of team meetings, one-to-ones and informal gatherings
- Responsible for ensuring that staff development needs are met including training and appraisals
- Responsible for ensuring that CAR project staff understand and adhere to staff safety, security policies and plans and that such plans are kept up to date. Closely monitor the security dynamics in target areas and report to the Regional Director on significant changes in the security context
- Work collaboratively with finance staff to manage project resources, prepare project budgets, review and monitor spending and submit regular reports to the donor
- Work with Regional Head of MEAL to prepare regular donor reports to the donor
Full recruitment pack can be downloaded from our website at www.concordis.international/vacancies
Concordis works alongside those involved in or affected by armed conflict, helping them find workable solutions.
The client requests no contact from agencies or media sales.
Job Summary
The HIP Manager manages the Hackney and Islington Programme (HIP); a catalyst programme that galvanizes growth across the Hackney and Islington boroughs through fostering strategic and sustainable partnerships and church plants, resulting in a mixed ecology of churches that are increasingly young, culturally diverse, impacting low-income communities, and seeing a renewal of catholic mission.
We anticipate that growth will be evident in the planting of over 20 new congregations, a significant number of new Christians coming to faith, an increase in depth of discipleship across the thirteen parishes, and tangible signs of social impact.
Job responsibilities
· Support the Archdeacon of Hackney in delivering HIP and managing priorities.
· Establish and manage programme management systems to track changes.
· Oversee recruitment and management of HIP staff, leaders, and volunteers.
· Provide administrative leadership, track delivery, budget, and payments, and organise governance meetings.
· Provide termly progress reports to National Church and Diocesan stakeholders.
· Facilitate collaboration among workstreams (church partnerships, youth ministers, estates work, Catholic renewal) and key stakeholders.
· Develop and maintain strong relationships and effective communication with stakeholders.
· Source and analyse data to assess progress and inform future decisions.
· Identify and submit additional missional funding bids.
· Manage relationships and operational matters for New Worshipping Communities.
Please refer to the attached Job Description for the full details on the main responsibilities.
Person Specification
Essential
· Educated to Degree or equivalent, or higher
· Excellent people skills: evidenced emotional intelligence and ability to lead and develop others
· Team player with experience of working in complex teams
· Proven ability to handle a project work and plan effectively, at scale and with wide breadth
· Experience of supporting the delivery of strategic change
· Able to handle a diverse workload, prioritise and keep to deadlines while maintaining a professional and confident manner.
· Administratively efficient with strong attention to detail.
· Experience of facilitating workshops and leading meetings
· An imagination with a flair for resourceful problem-solving through innovation and creativity
· Cross-culturally literate and interested and supportive of intercultural vision
· Good data handling and data presentation skills
· IT literate (MS Office Suite used): Experienced with excel
· Fluency in spoken and written English
· Dynamic and self-motivated
· Right to work in the UK
· Fully committed to the Diocesan 2030 Vision
· Empathetic to the vision, mission and values of the Church of England
Desirable
· Experience of operational Church life, (ideally with experience of church planting and growth) and an understanding of the particularities of churches of different traditions
· Understanding of Social Media, / the ability to learn
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocesan of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months’ of employment
- Season ticket loans of public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
£41,200 (pro-rata) + 6% pension contribution
21-35 hours per week
We're looking for a passionate and experienced Fundraising Manager to lead our fundraising strategy. You will work closely with our CEO and Fundraising Officer to raise funds from a range of sources to support our work with refugees, asylum seekers and migrants. You will also ensure that LRMN has positive relationships with funders and line manager the Fundraising Officer.
For more information, please refer to the job pack. To apply, please submit your CV and answers to the screening questions on Charity Job.
Deadline: 9am 24th June 2024
Interviews: Week commencing 1st July 2024
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working in our Education Team and reporting to the Chief Education Officer you’ll have the opportunity to manage and deliver our activities in London and the South East of England. Your day-to-day responsibilities will include managing Education Officer(s) in the region, project managing funded projects both locally and nationally, supporting and growing our volunteer pool and overseeing all delivery in the region, with a focus on educational settings. You will also support the Education Team in creating resources to equip schools with the tools to embed LGBTQ+ inclusion and a celebration of diversity in all its forms into their curriculum.
To learn more about the role, please read the attached job description below where we outline the person specification and a more in depth view of the Education Manager (London & South East) role.
Our mission is to promote understanding and acceptance of individual differences and end LGBTQ+ bullying in schools.
Are you a successful volunteering or alumni relations professional looking for your next challenge? Do you have a passion for supporting graduates and enhancing the student experience? Are you looking to develop your career at a prestigious organisation?
We are looking for a College Alumni Relations Manager to join our team to refine and expand a bold and innovative alumni volunteering programme to support both the priorities of the College of Medical and Dental Sciences and the Development and Alumni Relations Office. As a DARO business partner for the College, you will be based both within DARO and the College itself. You will join nine other volunteering professionals as part of the wider team and will be responsible for developing a range of volunteering opportunities for alumni, which support the College’s key priorities, and Birmingham 2030 targets, across a diversified curriculum, the student experience, graduate employability, student recruitment, research and influence. You will be responsible for growing the number of alumni volunteers for the College, reporting on the impact of your work internally and the relationship management of a number of key alumni contacts, with a clear focus on supporting international recruitment for the College. You will work with colleagues across DARO to bring alumni closer to the University to support Philanthropic giving.
The role of College Alumni Relations Manager is a key position responsible for the development, planning and implementation of a new alumni volunteering strategy for the College, with a focus on International Student Recruitment. We are looking for a motivated team player with the ability to build relationships, project manage, influence and make meaningful activity happen. If you are passionate about connecting people and helping support the employability of students, this is the role for you!
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Stepping Stones exists to improve the lives of adults with learning disabilities. We are seeking an enthusiastic and agile manager who will be at the heart of the organisation and will lead a small team of qualified tutors and volunteers in continuing to provide high quality experiences for the people who attend. Stepping Stones is a community that loves to socialise and learn new skills together. Our current programme includes art, dance, drama and music, together with digital skills and cooking.
This role is responsible for strategic development with the guidance of the Board of Trustees, income generation, and the management of all aspects of service delivery. It is our intention to appoint a new post of Activity Co-ordinator to support the Charity Manager as budgets allow. You will play an active part in designing this role so that it enhances our delivery and increases capacity within the organisation.
Our experience during the pandemic and consequently, has shown us that being together in real life is an essential element of our offer to the people who attend Stepping Stones and so this post requires a physical presence preferably 3 days per week during the period when classes are running (30 weeks per year). We are open in our approach to recruitment and are keen to support the right candidate to flourish. This means that we are happy to consider flexible working hours and an annualised hours contract if this supports your work life balance.
ABOUT YOU
You will build good working relationships with all stakeholders including the people who attend our classes, their network of support (including support workers, carers and family members), funders, partners and the local community. Reporting directly to the Board of Trustees, you will be comfortable working with autonomy. You will be a strong team leader, proactive problem solver, and confident making decisions for the good of the organisation. Whilst the role demands strategic thinking and planning, it also requires you to be visible and accessible. You will sometimes contribute to activities when time allows, for example, in pilot phases of new classes
ABOUT THE CHARITY
Stepping Stones is a thriving, longstanding and highly valued community organisation. We have delivered activities for over 30 years and our weekly classes are an important part of the lives of people who attend.
Our main delivery is a timetable of up to 14 weekly classes from our base in a multipurpose community centre. We also have activities off site including gardening at a local allotment and music and art classes at a day centre and residential home. Each week over 100 people benefit from our activities.
HOW TO APPLY
Please see the attached Job Description and Person Specification.
To apply, please submit a CV and cover letter through CharityJob, outlining your motivations for applying for the role and highlighting how and where you meet the Person Specification.
Creating life enhancing and worthwhile opportunities by listening to, learning from and working with adults with learning disabilities
The client requests no contact from agencies or media sales.
Because our work is about highlighting women’s experiences and providing gender-specific services to women, all of our positions are open to women only (exempt under Equality Act 2010 Schedule 9, part 1).
We’re looking for an enthusiastic and proactive Enterprise and Sales Manager to drive and develop Clean Break’s commercial income generation, maximising the income potential of our building and expertise through an ambitious hires and training programme.
You will bring experience of driving commercial business in the cultural or charitable sector, with skills and knowledge of either launching new products or achieving success in breaking into new markets. You’ll have excellent client relationship skills, with experience of converting interest into sales and may have found success in brokering lucrative corporate relationships in a non-profit setting.
You’ll have a strategic approach to sales with experience of achieving targets and will be skilled in monitoring and analysing finances to develop concise reporting and sales projections.
You will be pivotal in securing new business for Clean Break’s training and hires offers, delivering strategic marketing plans and driving lucrative relationships with cultural organisations and businesses.
Please read the Recruitment Pack before applying for this role.
The deadline for applying for this role is 12pm on Monday 24 June 2024.
The client requests no contact from agencies or media sales.
Are you a self-motivated and ambitious individual with experience of building lasting relationships that make a meaningful impact?
We have ambitious growth plans for community fundraising and regional partnerships at British Heart Foundation (BHF), and we are recruiting a Fundraising Manager to support our work in Cumbria & Lancashire . We offer sector-leading benefits including private healthcare, excellent pension, and 30 days annual leave, plus bank holidays.
BHF’s vision is a world free from the fear of heart and circulatory disease, conditions that will impact more than half of us in our lifetime. It’s more important than ever that we build on our fundraising expertise to raise vital funds to save more lives.
We're looking for a talented person to join our team from the private, public or third sector, who can demonstrate:
- Knowledge and experience of building relationships with a variety of diverse audiences to achieve financial targets.
- Excellent communication skills (written and verbal) with the ability to motivate and inspire supporters.
- The ability to effectively manage multiple and competing priorities to meet deadlines.
- Excellent organisational skills with firm understanding of KPIs, targets, budgeting, and risk mitigation plans.
- Curious and data driven to provide insight and analysis to identify and nurture opportunities.
- Creative thinker with exceptional problem-solving skills.
About the role
Across your geographic area of Cumbria & Lancashire , you'll:
- Identify, develop, and steward supporter relationships with businesses, fundraising groups, and high value prospects.
- Understand supporter motivations, identifying opportunities across the Charity that inspire and engage, enabling them to achieve their fundraising goals and reach their potential.
- Identify and steward corporate prospects using a pipeline process resulting in applying for and converting opportunities.
- Be proactive within your area to identify opportunities for fundraising and raise awareness of the Charity.
- Manage supporters effectively using our CRM system (OneCRM) to provide excellent stewardship.
- Meet agreed financial targets, provide monthly financial progress reports, and put mitigation plans in place for any shortfall.
- Promote BHF’s activities and campaigns to raise awareness and drive income.
This is an exciting opportunity to join a fast-paced growing team, in an organisation that supports the nations hearts from their first heartbeat to their last.
Working arrangements
This is a field-based role covering Cumbria & Lancashire. You'll need to live in Cumbria & Lancashire or be able to relocate to this region.
Regular travel within the area, and occasionally to other parts of the UK.
You must have a full UK driving licence at the time of application with access to your own vehicle.
There will be a requirement for flexible out of hours working to support occasional evening and weekend activity. You will be compensated for this with time off in lieu.
What we can offer you
Our generous staff benefits include:
- 30 days annual leave plus bank holidays
- Private medical insurance
- Private dental health cover
- Contribution towards gym membership
- Pension with employer contribution up to 10%
- Life assurance
We have been recognised by the Chartered Institute of Personnel and Development (CIPD) for our Live Well. Work Well. Programme. Heart health is central to our mission, and that starts with you. We provide a programme.
Please note that we are unlikely to be able to sponsor applicants for this role, as it does not meet the minimum salary criteria for sponsorship eligibility.
Our vision is a world free from the fear of heart and circulatory diseases.
28hrs per week
£31,686.4 per annum pro rata (Hybrid) (FTE £39,608)
£28,806.4 per annum pro rata (Home Based) (FTE £36,008)
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
- Someone to develop and manage a portfolio of trusts, foundations and grant makers with the capacity to give 5 and 6 figure grants to fund our work across the UK.
- Someone who can research and write compelling and creative applications for a range of projects, such as our support services in units/wards based in hospitals across the UK.
- Someone who has experience in developing and implementing effective stewardship plans to build strong and long-term high value relationships.
- Someone who can work collaboratively with multiple teams to ensure efficient and effective information gathering to write insightful impact reports for funders.
How to apply: You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.
Key dates: Applications by end of day 17th June, 1st Stage Interviews wc 24th June online and 2nd Stage Interviews wc 1st July potentially in person at our offices in London.
Compliance statements:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. We want you to be yourself here and thrive doing so. In line with our Equity, Diversity & Inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, people living with disabilities and people of faith.
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please refer to our privacy policy on our website.
We want you to have every opportunity to demonstrate your skills, ability and potential. If there is any assistance or adjustments, we can make to support you to make your application, please contact the HR team.
We’re here to give every young person facing cancer the best care and support.
The client requests no contact from agencies or media sales.
Reports To: Senior Partnerships & Engagement Manager
Salary: Points 28-31, £26, 669 - £29, 450
Department: Growth & Engagement
Location: Central Office, Belfast
Hours of Work: 35 hours per week, mainly Monday to Friday. A hybrid working system is in place (at least 2 days in office per week).
A flexi-time system is in operation and reasonable hours outside of this will be required to fulfil the duties of this position (some evening and weekend work).
Job Purpose: This is an exciting and varied role within Simon Community, developing and supporting corporate partnerships across Northern Ireland and driving our volunteering activity.
Working closely with the Partnerships & Community Engagement team, you will be exceptional at building relationships either in person, on the phone or via written communication. You will be adept at spotting opportunities for future engagements be able to manage a busy and varied workload, and develop and nurture new connections across NI.
Essential Criteria:
- At least 2 years’ experience in a relationship-based role, e.g. in fundraising, account management, sales, or relevant field.
- Experience of working in a busy team across multiple projects.
- Highly IT literate with confidence in using full MS suite, CRMs and digital tools.
- Full driving licence and/or access to a suitable means of transport to travel across the region regularly (at least 1 day per week).
- Passionate about ending homelessness in NI.
Desirable Criteria:
- Experience working for a charity/non-profit.
- Experience of Canva or MS Publisher
- Experience of marketing/digital media
- Working knowledge of volunteer management.
Skills & Knowledge:
- Exceptional interpersonal and relationship building skills.
- First rate communication skills, both written and oral.
- Excellent organisation and time management skills with an ability to demonstrate high level attention to detail.
- A ‘can do’ attitude and willingness to try new things.
Why work for the Simon Community?
We offer an extensive benefit package, including:
- Pension Plan
- Employer funded Healthcare - Benenden Health and Health Shield (includes savings on gym memberships and retail outlets)
- Death in Service Benefit
- Generous Annual Leave Entitlement
- Learning and Development Opportunities
- Compassionate Culture
- Occupational Sick Pay
- Health & Wellbeing Initiatives
- Management Development Programmes
- Long Service Awards
- Blue Light Card Scheme.
The client requests no contact from agencies or media sales.
Job Description: Fundraiser Manager
Reports to: Chief Executive
Location: Woking, Surrey (Hybrid)
Hours of work: Full-time: 35 hours per week.
(For the right candidate, part-time hours would be considered).
Full-time salary: £40k per annum
About Us:
At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence.
The role:
This is an exciting opportunity for an experienced Community/Events fundraiser, who has a passion for the cause of homelessness. You will continue to build a sustainable Events & Community fundraising programme. The role will involve building relationships with donors and fundraisers to increase income from corporates, individuals, and legacies.
This role plays a pivotal role in growing York Road Project’s voluntary income as well as raising awareness and brand recognition in our local area.
Key Responsibilities:
• Work closely with the Chief Executive and Fundraising sub-committee to develop and implement a fundraising strategy and execution plan that meet the organisation's income targets.
• Support the Chief Executive in building relationships with major donors.
• Proactively seek out and develop new funding opportunities, with an emphasis on chasing opportunities for long-term and unrestricted income.
• Develop a York Road Project annual fundraising event/campaign, overseeing all administrative tasks, such as mailing list preparation, guest lists, and distribution on campaign items.
• Promote ‘challenge events’ (such as the Surrey Half Marathon) and encourage supporters to take part.
• Encourage supporters to leave legacies in their wills to support the work of the organisation.
• Collaborate with other colleagues and trustees to ensure a coordinated approach to fundraising.
• Accurately record and manage donor data, keeping records up-to-date and GDPR compliant.
• Promote the idea of regular donations to our ad-hoc donors.
• Stay current on fundraising trends and techniques, act as the charity’s thought-leading expert, and drive these trends and techniques into the organisation's fundraising activities.
• Ensure that all fundraising activities comply with relevant regulation and ethical
standards; for example, The Fundraising Regulator, The Charity Commission etc.
• Create marketing and promotional material in accordance with York Road Project branding, to support fundraising activities as required.
• Develop a volunteer program to enhance community involvement and contribute to the achievement of organisational objectives. These activities will be fundraising related, in order to engage local businesses.
• Identify opportunities to develop funding support from companies and organisations to elicit support (at local, regional, and national levels).
• Manage low risk press releases and enquiries.
• Create content for social media (and other digital channels) while always ensuring consistency in line with brand guidelines.
• Plan and drive digital campaigns including Small Charity Week and World Homeless Day.
Key Skills and Qualifications:
• Results-driven individual.
• Ability to build and maintain relationships with a wide and diverse set of stakeholders.
• Exceptional interpersonal skills and supporter care.
• Proven community fundraising experience.
• A motivated individual whose values align with our mission to defeat homelessness.
• Strong organisational and project management abilities.
• Creative thinker and problem-solver.
• Familiarity with fundraising regulations and best practices.
• Effective communication skills with the ability to write compelling fundraising material.
• Proactive, flexible, and a collaborative team player.
• Local area and community network knowledge is a plus.
• Strong learning mindset that reflects on challenges and growth points for continuous improvement.
• Data-driven in assessing the impact of fundraising efforts, guiding informed decisions for improvement.
Benefits
• 24 days annual leave plus bank holidays (rising after one year).
• Pension Scheme.
• Birthday Leave.
• Medicash Healthcare scheme.
• Professional development opportunities.