Relationship manager jobs in jersey, trinity

Are you ready to make a real impact at a pivotal time of growth and ambition? We're building something extraordinary  - and we want you to be part of it.

As we expand our fundraising reach and grow our supporter base, we're looking for a passionate and proactive Supporter Care Manager to join our brand-new Fundraising Operations Team. This is more than just a role, it’s a great opportunity to shape and lead a supporter care programme, at a time when your ideas, energy, and expertise will influence our future success.

Your mission: to deliver sector-leading supporter experiences that inspire loyalty, strengthen relationships, and maximise long-term support. You'll take the lead in designing and embedding a best-in-class stewardship programme, working hand-in-hand with teams across the Trust to ensure every supporter feels truly valued.

You’ll work alongside leading partners like THINK and About Loyalty, driving continuous improvements in supporter experience and playing a critical role in retention and income growth.  You will shape how our supporters connect with our cause - now and for years to come.

If you want to be part of something special, then apply today by following the link provided.

This is a primarily work from home role, with occasional travel for team meetings, working with Agencies, attending events.

Relevant hubs: Leeds/Gloucester/Burnley/Birmingham/Milton Keynes/London/Ellesmere Port/Hatton/Newark.

What We Offer

In addition to your annual base salary of £46,500, we also offer a competitive contributory DC Pension scheme arrangement, and numerous other employee benefits, including several salary sacrifice benefits we are also open to flexible working arrangements. These include:

• Competitive contributory DC Pension scheme arrangement, where we will double your contribution to a maximum of 10%.
• 25 days paid holiday (plus paid Bank Holidays), increasing to 30 days after 5 years.
• Home working status with ‘hub’ facilities available should you need the flexibility to work outside of home.
• Annual £200 personal learning & growth award to spend on any learning related activity.
• Free access to specialist counselling on a range of issues, e.g. health, financial, well-being and domestic matters.
• Access to a range of employee benefits including store discounts, boating holiday discounts and holiday purchase scheme.
• 2 days paid volunteering leave per annum, allowing you to volunteer for a local community project etc.
• Free fishing facilities across our canal network.

At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.

Please follow the link provided to view the full job description/apply via our the Canal & River Trust website.

Do you share our dream of a UK where poverty is a thing of the past? 

Founded in 2019, the Poverty Truth Network believes that this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it. “Nothing About Us Without Us Is For Us.” 

Thanks to funding from the National Lottery Community Fund, the PTN is recruiting a Partnerships Manager who will provide management and oversight of key partnerships essential to the delivery of the Network’s Strategic Plan, with a specific focus on the development and delivery of Regional Hubs.

You will have experience of establishing and delivering partnerships; dedicated to social justice; a commitment to collaborative working; and proven management experience.

Key Tasks

• To form part of the Core Leadership Team, providing overall strategic leadership across the Network 
• To manage the Partnership team, setting clear goals and objectives linked to the Strategic Plan 
• To lead on the development and support of Regional Hubs, including support with grant funding and income generation
• To act as the primary point of contact with Regional Hubs, for initial enquiries and ongoing relationships, including with staff and trustees
• To provide oversight of the Network’s Parliamentary work in Westminster and across the devolved administrations
• To oversee the Network’s Learning & Evaluation framework, offering insight and advice as appropriate, ensuring that agreed activities are delivered on time and in budget 
• To be the primary point of contact for partners working alongside the Network to deliver change in line with its Strategic Plan
• To recruit external partners to participate in the Mutual Mentoring programme
• To liaise closely with members of the Amplify Team in the development of national partnerships
• To develop and support work with creative partners to highlight the resilience of those struggling to overcome poverty
• To deputise for the Director as and when required
• To undertake other activities as needed dependent on jobholder’s knowledge, skills and experience

This role involves working from home with some travel.

Heading up Beat’s major donor fundraising, the Philanthropy Manager will drive vital income growth for the charity. They will nurture and uplift existing major donor relationships while identifying and securing the support of new major donors. With 20% of Beat’s income coming from major donors, this role is pivotal in fulfilling our mission to make eating disorders a thing of the past.

We are looking for an ambitious and skilled major donor fundraiser who can drive income growth in this area while insuring that our donors receive the best possible care. Many of our donors have personal experience of an eating disorder or of supporting a loved one with one, and are looking to create something positive out of their suffering by helping others. Do you have the sensitivity and creativity to support them to do so? 

Key responsibilities include:

• Create and deliver against a Major Donor strategy, to drive income growth for Beat.

• Generate new business from high net worth individuals by identifying, researching and developing relationships with suitable prospects, and by responding effectively to inbound leads.

• Hold responsibility for the account management of all Major Donor relationships, working alongside the Beat Executive Team and Trustees to utilise their support when added value can be of benefit. 

• Write creative proposals and inspiring reports, by engaging with Beat delivery teams, M&E and finance colleagues in line with our commitments to Donors.

Beat is a flexible employer, we work 34 hours/weeks fulltime, this can be worked across four days. Please check our website for more details.

As the new Challenge Events Manager, you will play a pivotal role in shaping and executing The Passage's Challenge Events Fundraising strategy, designed to inspire and engage both existing and new supporters, ultimately building a stable and sustainable income pipeline.

Over the past year, we have seen significant growth in the number of people wanting to sign up to challenge events and raise money for The Passage and we have ambitious plans as part of our new three-year strategy. This is a new role and an exciting opportunity that will take the lead on our third party and bespoke challenge events. You will bring enthusiasm and experience that aim to raise The Passage’s profile and reach as well as significant income. You’ll manage annual events, test new event concepts and support our growing network of event participants. This is a varied role with lots of potential for growth and development. You will proactively monitor trends and conduct competitor research and analysis to ensure that our event’s portfolio is competitive and attractive to supporters.

You’ll work closely with our Head of Supporter Engagement and Corporate Partnerships team to build and expand our events programme, whilst stewarding existing supporters and engaging new audiences. A key focus of this role is to provide excellent stewardship to boost engagement and optimise fundraising. You will be responsible for overseeing the planning and creation of engaging content for emails to build a strong sense of community. Additionally, you will be responsible for recruiting new supporters, nurturing relationships and providing exceptional stewardship to ensure long-term, reliable support.

This role offers an excellent opportunity to be at the forefront of Challenge Events fundraising, shaping and delivering supporter journeys, developing relationships and organising events as part of a close, collaborative and supportive team. You will be calm when working under pressure, with experience of delivering high quality events.

Title: Advice Services Manager

Responsible to: Operations Manager

Hours: 35 hours per week

Salary: £36,000 - £42,000 FT (depending on experience and qualifications)

Based: Willesden, NW10 2JR; Haringey borough (including Hornsey, N8 9LP) + other locations if required

Contract: Permanent (subject to continuation of funding)

Please Note: DBS check will be required

JOB OVERVIEW

Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? This is an exciting opportunity for someone already working in an advice role and looking to take the next step in their career to join the Brent Irish Advisory Service (BIAS) as Advice Services Manager.

The Advice Services Manager will take the lead on BIAS’s day-to-day advice services, managing a small team of welfare and housing advice specialists to ensure that we provide the highest-quality service to our clients. You will need to have experience of delivering front-line benefits and/or housing advice, strong people skills and the ability to build good working relationships with staff and clients, along with excellent organisational abilities to ensure that casework and projects are delivered on time.

In 2025, BIAS is expanding its successful Brent-based welfare and housing advice service into Haringey borough. The Advice Services Manager will work closely with the Operations Manager to build and develop the new advice service in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal client base.

This role will also involve working with the leadership team to help identify areas for future development and support grant applications and reporting, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.

If you are an experienced advice specialist and are looking to step up but don’t have all the skills required, please consider applying as we are willing to consider appointing the right candidate as a training and development role.

KEY WORK AREAS AND MAIN DUTIES

Staff management

• Managing a small advice team, ensuring the quality of the advice provided.
• Providing support, supervision and training to staff on the delivery of advice services, ensuring that appropriate advice is provided and casework deadlines are met.
• Ensuring good teamwork and lines of communication between staff and partner organisations.
• Creating a positive working environment in which equity and diversity are promoted and staff can do their best.

Quality and service delivery

• Leading the welfare advice services in both Brent and Haringey boroughs, and contributing to further expansion.
• Maintaining a small personal caseload (approximately one to two days’ work per week).
• Working with the Operations Manager to ensure that BIAS complies with Advice Quality Standard (AQS) requirements.
• Leading on monitoring service delivery, recording outcomes and ensuring efficient allocation of resources.
• Managing all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR.

Operational support

• Working with the leadership team as required on operational matters, including planning, strategy for future development and grant applications and reporting.

These are the basic duties required of the Advice Services Manager. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.

Candidates must be eligible to work in the UK. This role will be based in our advice offices in Willesden and Haringey[1] but there may be some options for flexible working (i.e. one or two days per week).

ABOUT BIAS

BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our active ageing clubs and our Be-a-Friend volunteer scheme. We raise over £2 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for further expansion in 2025 and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.

HOW TO APPLY

To apply, please submit a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria for this role (detailed in the PDF job description), with supporting examples.

The deadline for applications is 6th June 2025 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.

[1] BIAS is currently running its Haringey advice services from the Hornsey Vale Community Centre, with plans to establish a permanent office in Haringey later in 2025.

We are looking for an experienced leader with key skills in line management, bid-writing and safeguarding, preferably with a qualification in social work. Our ideal candidate will be emotionally resilient, compassionate and empathetic with a proven background in managing people and overseeing service delivery.  You will be responsible for service quality, operational strategies and policies, providing high-level support to a small, dedicated team of staff and volunteers and bid writing to secure long term funding for the charity to continue its vital work. 

The charity provides support to vulnerable parents with pre-school aged children living in the borough of Gravesham, supporting up to 85 families at any given time.  Waterside offers 1:1 support, peer group sessions, structured family sessions, access to local agency clinics, counselling services, and courses, 5 days a week, 50 weeks a year.

Reporting to the Chair of Trustees, you will work with the team, trustees and external providers to ensure the delivery of impactful services and cultivation of strong partnerships in order to respond to the local needs of our families. 

The Centre Manager role will be expected to work from the centre the majority of the time as it is important to have a presence with the families and staff. On occasion, when it is required to meet key deadlines, working from home is supported but this is on an ad-hoc basis and not part of a regular working pattern. 

Key Responsibilities:

• Lead, manage and co-ordinate the work of Waterside Parents’ Centre to ensure smooth running of the service. 

• Designated Safeguarding Lead.

• Manage day-to-day operations, ensuring high-quality service delivery and adherence to best practices.

• Lead and support a dedicated team, providing supervision, training, and professional development opportunities.

• Ensure you are visible and approachable to the families we engage with specifically in family sessions. 

• Effective bid writing to secure crucial funding for the charity

• Build and maintain relationships with key stakeholders, funders, and commissioners.

• Develop and implement strategic plans that align with the organisation’s goals and values.

• Manage all policies and procedures ensuring that they align with appropriate legislation and regulatory requirements.

• Work with the Finance Officer to ensure accuracy of financial recording and reporting.

Skills and Experience:

Desirable

• Experience in a social work environment.

Required

• Experience of leading services in the charity or social care sector.

• Non judgmental approach ensuring focus is on acceptance and understanding.

• Proven ability to manage diverse funding contracts and reporting requirements.

• Strong team leadership, with a focus on collaboration and staff development.

• Excellent communication and partnership-building skills.

• A commitment to equality, diversity, and inclusion.

What we are offering you:

Waterside is a family-centric employer and we provide our employees with a supportive and engaging environment. 

As well as ongoing development and training, we offer a generous annual leave entitlement, flexible working and hybrid working on occasion.  We offer a contributory pension scheme and free on-site parking.

Waterside is committed to safer recruitment and equality of opportunity and diversity.  This role is subject to DBS checks

Position Title:      Charity Manager 

Location:            Remote work (mainly based in London with some travel across UK) 

Reports To:          Board of Trustees 

Salary:                 £42,000 

Contract:            Three years with possibility of renewal

Hours:                  35 hours per week (may include evenings and weekends). 

Benefits:             30 days annual leave (includes bank holidays and 2 days for Eid). 

Role Overview: 

As Charity Manager, you'll lead and guide All Ways Network (AWN) to achieve its charitable goals. This role involves working closely with the Board of Trustees to drive the charity’s strategic plans, manage operations, and build strong relationships with stakeholders. You'll play a pivotal part in scaling the organisation and overseeing its day-to-day functions, while fostering a supportive and productive environment for staff. 

Key Responsibilities: 

Leadership & Operations: 

• Oversee daily operations, ensuring smooth running of all charity functions. 

• Manage and lead a growing team, providing support and guidance. 

• Lead recruitment, staff development, and HR management in collaboration with the Board. 

• Ensure compliance with internal policies and manage organisational risks. 

• Develop and monitor operational systems to track progress and outcomes of key initiatives. 

• Foster a positive and growth-oriented work environment, helping staff realise their potential. 

Board Collaboration & Strategic Planning: 

• Work closely with the Board to implement AWN’s strategic and operational plans. 

• Assist with budget management, resource allocation, fundraising, and grant management. 

• Take charge of the Annual Report and related documentation, ensuring compliance with Charity Commission requirements. 

• Support the Board in maintaining effective governance, including updating key policy documents (e.g. risk register). 

External Representation & Stakeholder Engagement: 

• Represent AWN at stakeholder and partnership meetings, building and maintaining key relationships aligned with strategic goals. 

• Support the team in managing partnerships and providing strategic advice on project delivery. 

• Attend relevant events outside office hours and weekends when necessary. 

Other: 

• Undertake additional duties as required in line with the role and organisational changes. 

Person Specification: 

Essential: 

• Strong organisational and time management skills, with the ability to manage multiple priorities. 

• Independent worker who takes initiative and manages tasks efficiently. 

• Proven experience in operations management, with a track record of improving processes and productivity. 

• Familiarity with charity legislation, guidelines, and best practices. 

• Experience in building relationships with internal and external stakeholders. 

• Confidence in public speaking and representing AWN at external events. 

• Ability to support staff development and align team goals with AWN’s strategic vision. 

• Flexible and open to role development. 

• Strategic thinking, with clear communication of AWN’s vision. 

• Experience in managing remote teams effectively. 

• Knowledge of the Muslim community and their needs in the UK. 

• Understanding of the not-for-profit sector, particularly Muslim-led charities. 

• Background in the charity sector, particularly in operations management. 

• Experience with grant making, funding, and resource allocation. 

• Knowledge of GDPR, data protection, and the regulatory landscape for charities. 

Deadline to submit application - Sunday 15th June 2025 at 23:30

Please note, interviews will be held on w/c 30th June 2024. Successful candidates will be informed of dates.

Due to the volume of applications received, we regret that we are unable to contact applicants unless you are shortlisted for an interview. Therefore, if you have not heard from us within two weeks of the application deadline, you should assume that you have not been successful on this occasion. Due to capacity constraints, we are unable to provide feedback on unsuccessful applications unless you are shortlisted. We apologise for any inconvenience this may cause. 

*Please note - interviews for this role will be held on Thursday 5th and Friday 6th June

Job specification

Team: Fundraising

Location: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home. Required to be in the office at least 2 days per week, including Wednesdays (all-staff office day)

Duration: Permanent (with six months’ probation)

Reporting to: Senior Fundraising Manager

Hours of work: 35 hours per week, Monday to Friday

Salary: £29,060 - £32,700 depending on experience

 

Overview of the role

As the Fundraising Officer, you will play a key role in delivering a range of fundraising appeals and our individual and regular giving programmes. This position also provides plenty of variety and the opportunity to support and develop skills across several income streams. The Fundraising Officer will work collaboratively with the Fundraising and Communications teams and closely with the Senior Fundraising Managers.

 What you will do as part of our team

Fundraising activities

Individual Giving

· Manage the regular giving programme by implementing a rolling 12-month plan of meaningful touchpoints to deepen relationships

· Develop and implement a plan to encourage increased giving and recruit new regular donors with personalised cultivation and stewardship

· Maximise engagement and retention of individual supporters (giving at a lower to mid level) by prompt thanking, excellent stewardship and building effective donor journeys

Fundraising Appeals

· Manage Glass Door’s direct marketing appeals including our flagship annual Christmas appeal – taking the lead on the direct mail and email campaign

· Lead on content development, and implementation of donor segmentation based on giving history, preferences, and engagement levels

· Work closely with the Communications Team to deliver a robust communication plan – actively taking part in the case studies, content creation and digital campaign plans (social media and website)

· Create and implement a follow-up communication plan to thank donors and provide updates on the impact of their contributions

· Undertake evaluations of each appeal’s performance metrics and donor responses to refine future appeals

Fundraising support

· Monitor the Fundraising inbox and respond promptly to ad-hoc queries from individual donors or prospects

· Support the Senior Fundraising Managers with research into current and prospective donors, and compile information to support funding applications and reports

· Thank and steward in-memoriam gifts

· Support the wider team at events e.g. Sleep Out, Christmas Carols and other supporter events

· Opportunity in due course to work towards managing a small portfolio of trusts, foundations and other grant-making bodies which would involve drafting applications and meeting reporting requirements (depending on interest and aptitude)

Fundraising Administration

· Create and update donor records as required on Access Charity CRM database , ensuring relevant records are kept up to date, accurate and consistent at all times.

· Work with Finance and the Income Processing Assistant to ensure accurate and timely processing of donations, including scanning cheques, coding bank transfers and web donations, entering details in the CRM database, banking cash, setting up Direct Debits and acknowledging/thanking donors via email or post.

· Ensure all fundraising activity is compliant with relevant charity and statutory legislation, and the Fundraising Code of Practice

Person specification

Essential

Knowledge and Experience

· Demonstrable experience in a fundraising role

· Understanding and experience of developing and stewarding supporter relationships

· Experience of project management

· Experience of using a fundraising database to segment and select data, produce reports and analyse information

· Experience of copywriting to produce fundraising letters and other materials

Skills and aptitudes

· Strong research, analysis and numeracy skills

· Excellent attention to detail, taking pride in work at all times

· Excellent verbal and written communication skills with a professional telephone manner and the ability to adapt style appropriately

· Ability to work under pressure, manage time effectively and prioritise a varied workload

· Strong interpersonal skills and the ability to build relationships with a wide range of people from a variety of different backgrounds

· Competent IT skills in standard Microsoft packages (Word, Excel, PowerPoint and Outlook) and CRM/supporter databases

Personal attributes

· A confident self-starter with a positive approach who takes the initiative to get things done

· Highly organised with an ability to prioritise and work independently through a calendar of deadlines and goals

· Able to work collaboratively within a team, as well as with different colleagues from across an organisation

· Being compassionate, insightful and sympathetic to the challenges faced by people experiencing homelessness with a passion to help improve their lives

· Willingness to work flexible hours occasionally, for example at evenings and weekends

Desirable

· Experience of project managing direct marketing activities and campaigns.

· Experience of working with Mailchimp and Access Charity CRM

· An interest in developing skills and securing income from trusts and foundations

Due to the nature of this service, this post is only open to female applicants (Equality Act 2010, Schedule 9, Part 1). 

Cambridge Women’s Resources Centre (CWRC) is looking for a dynamic, compassionate, and forward-thinking Centre Manager to head up our newly reopened Peterborough Women’s Centre, which reopened its doors in March 2025 following renovations. 

This is an exciting opportunity to build a trauma-informed, vibrant women’s service in an area facing significant deprivation, including women who have been involved in the criminal justice system. As Centre Manager, you will lead the development of the centre’s services and partnerships, directly contributing to improved health, wellbeing and rehabilitation of women in Peterborough. 

Whether you're an experienced women’s sector professional, a community or probaton worker ready to step into management, this role ia a unique chance to shape a centre from the ground up—bringing vision, empathy, and leadership to make a real difference to women's lives in Peterborough.

About Us
Allergy UK is the leading national charity dedicated to supporting the millions of people in the UK who live with allergic conditions. We work tirelessly to raise awareness, provide expert advice, and advocate for improved healthcare and rights for those affected by allergies.

 

The Role
We are looking for a dynamic and driven Fundraising Manager to play a crucial role in managing our amazing corporate partnerships, acquiring new business and the effective stewardship of our supporters. In this role, you will deliver on the £384k corporate partnership target.

 

Why Join Us? At Allergy UK, you’ll be part of a supportive and passionate team working to improve lives. We offer a collaborative environment where your ideas and expertise will shape the future of allergy awareness and advocacy in the UK. This is your chance to use your skills to create lasting change!

Prospectus is excited to be working with a human rights focused organisation to support the growth of their fundraising team. The new Philanthropy Manager will join the small team to build a new mid-value philanthropic income stream. 

This organisation works to defend fundamental rights and hold power to account. Their legal challenges have played a pivotal role in successful cases including in just the last year:

• The fight against the Rwanda deportation policy  

• The Government's attempts to renege on Windrush commitments

• Attempts to radically cut disability benefits to 100,000 people without lawful consultation   

• Preventing the implementation of draconian and unconstitutional anti protest laws.   

This Philanthropy Manager post is a hybrid position, with an office base in London (EC1V) . The salary is £45,885 FTE and the working week can be full time or part time with a minimum of 28 hours per week. Please get in touch to discuss further. 

As Philanthropy Manager you will design, implement and manage a compelling, mid-value fundraising programme, including new donor acquisition strategies, stewardship marketing products, and supporter journeys, aligned with clearly defined KPIs. With a fantastic Events team and programme and strong networks, there is huge potential to increase engagement and income with this role. In addition, you will work closely with senior colleagues to select and manage implementation of a new CRM system to capture fundraising relationships and activity.  

To be successful, you will have experience in mid (c.£500 - £5000 asks) -value fundraising from individual donors and will bring knowledge of membership fundraising schemes and/or donor development, including design and implementation of fundraising strategies and processes.  

If you are interested in working for an organisation that represents and supports people marginalised through poverty, discrimination or disadvantage when they have been affected by unlawful state decision-making, the do get in touch to find out more. 

How to Apply 

Prospectus encourage applications from all individuals, regardless of age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity status. If you meet some of the criteria but not all, you are still encouraged to inquire and learn more, as Prospectus can guide you through each aspect of the role and support your application. 

Prospectus is dedicated to supporting candidates throughout the application process. To apply, please submit your CV initially. If your experience is suitable, you will receive the full job description, and a call or meeting will be arranged to brief you on the role, ensuring you have all the information needed to formally apply (Application Form available via Prospectus). We look forward to connecting with you soon. 

Decent, secure, and affordable homes are getting harder to come by, and there is widespread recognition and acceptance now that London needs more affordable homes, with The Government, The Mayor of London and the London boroughs rightly prioritising affordable housing.

What remains is a gulf between those who are attempting to deliver affordable housing and the communities that need these homes. This is the gap that London CLT successfully bridges, working with local people to create genuinely and permanently affordable homes and community spaces, putting Londoners back in charge of how their neighbourhoods positively develop.

Proud to be at the forefront of the Community Land Trust (CLT) movement, we were the first CLT in the capital to sell homes, starting with our flagship project at St Clements in Tower Hamlets with 23 homes, and then continuing with our first direct development at Citizens House in Lewisham with 11 homes. We also currently have projects across 6 London boroughs, with 34 homes built to date and a pipeline of 100+ new homes in development.

London (hybrid working – minimum 2 days in office per week)
£36,000 – £41,000 per annum (part-time, 2.5 to 3 days per week)

Our expectations for this new role are high.

We are looking for an individual who will ensure that the effective day-to-day operations and communications of London CLT run smoothly. Providing vital support across administration, governance, HR and project delivery, acting as a central point of contact for London CLT and taking ownership of our communications strategy, developing an annual communications plan and producing well-targeted, engaging content and communications for members and other priority audiences.

You will bring strong experience in operations, office management, administration and communications, ideally in the non-profit or social enterprise sector, with the ability to manage multiple tasks and priorities, and feel confident with IT and Office systems.

It would also be helpful and advantageous if you have experience working with community-led organisations, an understanding of social justice and community development principles or bring lived experience of housing challenges or connection to communities affected by the housing crisis.

If this appeals to you and you would welcome the opportunity to play your part in addressing what is arguably the biggest social issue impacting London, please do consider applying.

London CLT actively embraces diversity, promotes equality of opportunity and is determined to reflect the rich and diverse city that we represent, encouraging applications from all sections of society and communities.

Role Purpose

Our Communications Officer will help raise awareness of our work with our national partners and stakeholders. Working closely with the wider communications team, you’ll play a key role identifying opportunities to inform and engage our audiences through a range of communications, both digital and offline. You’ll have a strong eye for a compelling story to help demonstrate our impact and inspire collaboration from our partners, and you’ll know how to share these in the most effective ways to generate engagement.

You will be comfortable working in a fast-paced environment, pulling together work from across the organisation and our programmes into a clear plan to share with our national stakeholders. This will require a highly organised approach, a strong eye for detail and ability to work to tight deadlines.

You’ll be committed to our organisational values and the need for continued learning and improvement necessary for Thrive at Five to develop a new place-based model for supporting early childhood development.

Role Description

• Working with the senior communications manager, regional communications coordinators and fundraising team, implement a national content strategy and identify opportunities to share our work, including events and activities, in line with Thrive at Five’s communications aims and objectives
• Plan, write and edit a range of copy, both on and offline, including case studies, newsletters, blogs, infographics, films / video and promotional documents
• Produce content for Thrive at Five’s national LinkedIn channel, including videos, images and text, to support our overarching communications strategy and objectives  
• Analyse national and regional content performance across all channels and explore opportunities to drive audience engagement and growth, ensuring all online copy adheres to SEO best practice 
• Keep the Thrive at Five website up to date, writing and uploading regular news posts and blogs from across our programmes and activities 
• Support the senior communications manager to monitor and identify relevant opportunities for Thrive at Five to react to news, participate in online discussions and share insights to strengthen the brand’s authority 
• Work with the senior communications manager to review and update Thrive at Five’s brand guidelines, rolling out across the organisation and ensuring colleagues understand and can confidently apply them 
• Support the communications team with CRM and stakeholder management 
• Supporting wider communications activities as needed, particularly during busy periods

Requirements

Essential

• Minimum of three years’ experience in a related communications role, including copywriting and content creation
• Excellent copywriting and editorial skills, including long-form content
• Experience delivering and reporting on content strategies
• Experience producing high-quality, clear, compelling, and audience-appropriate content for a range of platforms
• Experience working with and editing websites and CMS
• Ability to work as part of a team and build excellent working relationships internally and externally
• Strong organisational and project management skills with an eye for detail
• Strong interpersonal skills with the ability to develop relationships
• High levels of empathy, passion, and care for those in our community.
• Alignment with our organisation’s values.

Desirable

• Experience of using evaluation tools and reporting on performance of communications and campaigns activity against objectives
• Experience and knowledge of the early years sector
• Experience with design software and tools

Are you passionate about making a tangible difference in your community through innovative digital strategies?
 
Marketing Manager (Digital Fundraising Focus)
Salary: Circa £36,500 - £41,200
Charity: Community based
Hours: 5 days (1FTE) or 4 days (.8FTE) per week (flexible arrangements available)
Contract: Permanent
Location: Hybrid (London Borough of Brent and homeworking)
 
As the Marketing Manager you will lead this charity’s individual donor engagement, acquisition, and retention, aligning with fundraising targets. This role is ideal for an experienced Marketing Manager who resonates with their mission. The role focuses on developing digital marketing and donor management systems, providing strategic oversight of external communications.
 
Key Responsibilities

• Digital Marketing: Develop and implement a ‘test and learn’ digital marketing strategy targeting individual donors. Manage the CRM system for tracking and profiling supporters. Lead digital marketing campaigns, ensuring compliance with data protection regulations.
• Wider Marketing: Support broader marketing campaigns, establish media relationships, and promote digital and in-person events. Collaborate across teams to align digital marketing initiatives with organisational goals.
• Donor Engagement: Enhance donor engagement strategies to maximise retention and growth. Develop personalised communication plans and follow-up procedures.
• Content Strategy: Create and implement content strategies that align with their mission and resonate with the target audience. Oversee the development of digital and print materials.
• Performance Metrics: Monitor and report on the effectiveness of marketing campaigns, using insights to optimise strategies.

Person Specification

• Proven experience in digital marketing and fundraising.
• Planning, organisational, and people skills.
• Proficiency in CRM systems, email marketing (Mailchimp), social media management, and data compliance (GDPR).
• Ability to craft emotionally resonant messaging and manage content calendars.
• Exceptional analytical skills with a track record of using data to drive marketing decisions.
• Project management skills, with the ability to manage multiple projects simultaneously.
• Candidates from outside the non-profit sector are welcome, provided they demonstrate relevant skills and experience

Looking for your next big challenge? Want to see your ideas come to life? This could be it. Apply now.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.