Relationship manager jobs in Leeds

Background

The Lily Foundation is the UK's leading charity dedicated to advancing research, raising awareness, and providing support for individuals and families affected by mitochondrial disease ('mito'). Our vision is for a world in which every mitochondrial disease patient has a voice and access to treatment, support to improve their life and, ultimately, a cure.

We currently raise around £1m each year, with community fundraising, challenges and special events generating the majority of our income. With a new fundraising strategy in place, exciting plans for growth and increasing opportunities to engage supporters in different ways, we're looking for someone to bring these programmes together into a joined-up public fundraising portfolio.

This is a fantastic opportunity to help shape the future of public fundraising at The Lily Foundation, building on our strong foundations while developing new ways to inspire supporters, grow income and maximise long-term engagement.

About the role

This is an exciting new role with responsibility for leading and developing Lily's public fundraising programme, bringing together our sports events, special events, community fundraising and emerging individual giving activity.

Reporting to the COO, you'll provide leadership across the public fundraising team, ensuring our programmes work together to deliver an outstanding supporter experience and sustainable income growth. You'll line-manage three colleagues, helping them succeed in their roles while creating a joined-up approach to planning, delivery and stewardship across the portfolio.

Alongside overseeing one of Lily's largest fundraising income streams, you'll also play an important role in developing our Individual Giving, Regular Giving and legacy fundraising activity, helping turn these emerging programmes into strong and sustainable sources of future income. If you're someone who enjoys developing people, spotting opportunities and bringing different strands of fundraising together, this is a brilliant opportunity to make a lasting impact.

Key responsibilities

• Lead the delivery and ongoing development of Lily's public fundraising programme, ensuring community fundraising, sports events, special events and individual giving activity work together to maximise income and supporter engagement.
• Line-manage, support and develop the two Events Managers and the Community & Individual Giving Officer, providing clear direction, regular feedback and development opportunities, and carrying out formal performance reviews
• Work closely with the Head of Fundraising to translate Lily's fundraising strategy into practical annual plans, priorities and targets for the public fundraising portfolio.
• Oversee the performance of the public fundraising programme, monitoring income, expenditure and KPIs, identifying trends and opportunities, and taking action where required.
• Support the continued development of Lily's Individual Giving, Regular Giving and Legacy fundraising programmes, helping to test new ideas, improve supporter journeys and build long-term sustainable income.
• Ensure supporters receive an excellent experience across all public fundraising activity, developing joined-up stewardship journeys that encourage long-term support.
• Work collaboratively with Marketing colleagues to develop engaging fundraising campaigns, products and communications that inspire supporters to get involved.
• Encourage innovation and continuous improvement across the team, using insight, evaluation and supporter feedback to inform future activity.
• Ensure accurate use of the CRM system (Donorfy), promoting good data management and using reporting and insight to support decision-making.
• Prepare regular reports and updates for the Head of Fundraising and COO, highlighting progress, opportunities, risks and recommendations.
• Work collaboratively across fundraising, marketing and operations to ensure public fundraising activity is well planned, well supported and aligned with organisational priorities.

OneSky is seeking a highly motivated and organized individual to manage our corporate and foundation partnerships outside of Asia. The Director of Partnerships is a seasoned international NGO fundraiser and an excellent communicator and collaborator. They will have a track record in building, maintaining, and stewarding new and long-term corporate and foundation donor relationships, and soliciting and securing gifts of USD$50,000 and up. They will oversee a portfolio of existing funders while also developing a pipeline of new potential institutional funders. 

Reports to: Senior Director of Partnerships

Location: UK or US 

Role requirements:

• Solicit and secure grants and sponsorships that allow OneSky programs to flourish.
• Collaborate with other global team members to grow and diversify foundation and corporate partnership opportunities. Continually research and identify prospective corporate and foundation donors across multiple sectors that align with our mission priorities to maintain a robust and diverse prospect pipeline.
• Develop and maintain strategic, high-level relationships with funding partners and prospects in collaboration with senior leadership.
• Collaborate with the Director of Grants to develop and submit competitive and compelling proposals, reports, budgets, and supporting materials by their due dates.
• Work with Finance, Communications, Program and MEAL staff across the organization to ensure accurate and consistent messaging in all OneSky funding proposals and reports.
• Ensure funder engagement benefits and deliverables are met or exceeded within the required timeframe.
• Establish consistent use of the CRM function of Salesforce to track pertinent donor and prospect information, cultivation, and stewardship.
• Represent OneSky at regional industry conferences, meetings (virtual and in-person), program site visits, and fundraising events.as required.
• Monitor and provide regular updates to leadership regarding fundraising strategies, activities, prospects, progress, and revenue.
• Undertake any additional fundraising activities that may be necessary and compatible with the nature of this role. 

Qualifications & Skills:

Required

• Bachelor's Degree in a related field
• At least 5 years’ experience in generating significant income from foundations and corporate partners for nonprofit purposes
• Demonstrated success in developing and stewarding long-term philanthropic partnerships
• Experience working across cultures and managing stakeholder relationships in multiple countries
• Superior project management skills
• Excellent written and verbal communication skills
• Commitment to making the world a better place for young children
• Based in the UK or US

Preferred

• Experience in an educational or child welfare INGO
• Salesforce NPSP proficiency, or similar CRM

Salary & benefits

OneSky offers a comprehensive benefits package appropriate to the employee’s country of employment, along with a flexible and collaborative international work environment.

Want to make a difference to people’s lives? Then join our small team at Immunodeficiency UK, a charity devoted to supporting people living with poor immune systems.

About Immunodeficiency UK

Our charity aims to create an environment that ensures those affected by immunodeficiency have the knowledge to live fully, manage their condition effectively, and have their health needs understood and addressed by the healthcare system.

Each year we help hundreds of people through our helpline, educational resources, practical support, hardship grants, and our strong patient voice. We work on a range of projects to help improve patient care. You can find out more about our work by visiting our website and reading our annual impact reports..

This is a varied and interesting opportunity working for a charity that goes above and beyond in supporting people with primary and secondary immunodeficiency. The role offers an opportunity to exercise your creativity on varied and interesting projects that can make a real difference. You will receive excellent support and encouragement from our CEO and Trustees.

Responsibilities

As the Digital Communications and Fundraising Officer, you will play a key role in raising the charity's profile and awareness of primary and secondary immunodeficiency, growing supporter engagement, and generating income to support our work.

• You’ll develop and implement a digital communications strategy
• You’ll create and publish content across our website, email, social media and digital publications
• You’ll manage the website, ensuring content is accurate, accessible and up to date
• You’ll produce multimedia content — graphics, video, photography and case studies
• You’ll manage our social media accounts and our monthly newsletter
• You’ll plan and deliver digital fundraising campaigns
• You’ll create fundraising appeals, supporter communications and impact reports
• You’ll gather and share impact stories using a storytelling approach

This job is for you if:

• You’re confident in managing social media and creating digital content
•  Are familiar with email marketing platforms, customer relationship management (CRM) systems and                WordPress
• Have experience in planning and delivering fundraising or marketing campaigns
• Have strong organisational skills and the ability to manage multiple priorities independently

Charity or non-profit experience is a plus, as are graphic design or video editing skills.

Diversity and inclusion

Immunodeficiency UK is committed to equality, diversity and inclusion, and welcomes applications from all suitably qualified candidates regardless of age, disability, gender identity, marital status, race, religion or belief, sex, sexual orientation, or any other protected characteristic.

Closing date is Friday 4th September at 5pm. Applications generated by AI will not be considered.

Interviews will take place the week commencing 14th September. 

Teenage Cancer Trust is the only UK charity dedicated to providing specialised nursing care and support for young people aged 13–24 with cancer. Every day, seven young people in the UK hear the words “you have cancer”, and Teenage Cancer Trust ensures they do not face it alone.

The charity funds specialist nurses and youth support teams in hospitals across the UK and provides vital emotional, practical and psychological support for young people and their families during and after treatment.

Regional fundraising is a core income stream for Teenage Cancer Trust, generating income through a combination of community and corporate fundraising. Supporters are often personally connected to the cause, including young people, families and communities directly impacted by cancer, making this a highly rewarding fundraising environment.

Teenage Cancer Trust is now seeking a Senior Relationship Manager (West Scotland) to grow and develop income across the West of Scotland. With an individual income target of c.£130k and a combined Scotland regional target of c.£260k across East and West Scotland, this role will play a key part in strengthening existing relationships while identifying and developing new fundraising opportunities across a region with significant growth potential.

Reporting to the Regional Fundraising Area Manager, you will be responsible for building long-term supporter relationships and developing strategic area plans to maximise fundraising opportunities. You will also work closely with frontline nursing teams, volunteers and colleagues across the organisation, ensuring supporters experience the impact of their fundraising while helping identify new opportunities across both community and corporate audiences.

As Senior Relationship Manager, you will:

• Manage and grow a portfolio of community and corporate supporters across West Scotland
• Deliver an individual income target of c.£130k across community and corporate fundraising
• Develop strategic area plans to drive sustainable income growth
• Build, steward and retain high-value supporter relationships
• Coach and mentor Relationship Managers, supporting their development
• Identify and develop new fundraising opportunities across community and corporate audiences
• Work closely with frontline teams to share powerful supporter stories and demonstrate impact
• Monitor income performance, manage pipelines and proactively mitigate risk
• Build strong relationships with volunteers, corporate partners and local communities
• Represent Teenage Cancer Trust across the region, building networks and raising awareness

Essential skills and experience:

• Experience of community, corporate or regional fundraising
• Proven ability to build and grow long-term supporter relationships
• Track record of delivering income against fundraising targets
• Excellent relationship-building, networking and stakeholder management skills
• Ability to coach, mentor or support the development of colleagues
• Confident developing fundraising plans and identifying new income opportunities
• Good financial planning, pipeline management and reporting skills
• Excellent communication, influencing and storytelling skills

You’ll need access to a vehicle as there is a requirement to be able to travel across the region to attend meetings, events and training.

Desirable, but not essential:

• Knowledge of managing high-value or complex supporter relationships
• Exposure to both community and corporate fundraising
• Experience working with volunteers and close-to-cause supporters
• Knowledge of the West Scotland fundraising landscape, ideally Glasgow

Employee benefits include: 

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day to day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

Harris Hill is delighted to be working with National Parks Partnerships to recruit an Events and CRM Manager.

Salary: £37,296 per annum

Contract: One-year fixed-term contract (with the possibility of extension)

Location: Home-based with occasional UK travel

This is a fantastic opportunity to join a small, ambitious organisation that works with the UK's 15 National Parks to develop partnerships that generate investment, support conservation and help tackle the climate and biodiversity crises.

As Events and CRM Manager, you'll lead on the planning and delivery of a varied programme of events while overseeing the organisation's CRM and supporting the effective use of its systems. Working closely with colleagues and external partners, you'll help ensure events run smoothly, data is managed effectively and systems support the organisation's wider goals.

We're looking for someone with:

• Experience managing internal and external events from planning through to delivery.
• Strong CRM experience, including administration, reporting and supporting users.
• Experience developing and improving systems and processes.
• Excellent organisational skills with the ability to manage multiple priorities.
• Strong communication and stakeholder management skills.
• A proactive, collaborative approach and the ability to work independently in a remote team.
• An interest in environmental issues and a passion for the UK's National Parks.

In return, you'll join a supportive and flexible organisation offering fully remote working, 25 days' annual leave plus bank holidays, a pension scheme, professional development opportunities and the chance to make a real impact supporting the UK's National Parks.

For more information, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Salary: £35,600 - £45,800
Contract: FTC Until Oct 2027
Location: Remote
Closing date: ASAP
Benefits: 26 days annual leave (rising with service) & option to buy more, generous pension contributions (matched 4% or 6%), HolidayPlus scheme, enhanced family leave, employee discounts, health cash plan, and more

We are looking for a passionate Relationship Manager - Corporate to join a leading national children’s charity who support vulnerable young people and families through life-changing services. This is an exciting opportunity to manage high-value partnerships and play a key role in delivering impactful, purpose-driven corporate collaborations at scale.

As part of this exciting role, you will manage a varied portfolio of corporate partners, driving income growth, engagement and long-term strategic value. You will develop and deliver partnership plans, collaborate across internal teams to maximise impact, and identify new opportunities for innovation and employee engagement. You’ll also play an active role in supporting new business development, delivering creative campaigns and representing the organisation externally to strengthen relationships and raise awareness.

To be successful as the Relationship Manager - Corporate, you will need:

• Proven experience managing high-value corporate partnerships or client accounts, delivering against income targets
• Strong relationship-building and influencing skills with the ability to engage stakeholders at all levels
• Experience developing and delivering account plans within a commercially focused or fundraising environment

If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 3020JP.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

The Role

We are looking for a skilled and proactive Data Management Officer to join the charity’s Data and Insights Function. You will be joining the charity at a time of significant opportunity as we continue to strengthen our approach to data, insight and supporter engagement.

The Data Management Officer will mainly be responsible for managing and developing our Customer Relationship Management (CRM) system and supporter data. This is an exciting opportunity for an experienced CRM and data professional who enjoys hands-on responsibility for systems, process improvement and data management, and enabling colleagues to deliver exceptional fundraising, marketing and supporter engagement activity. Working closely with teams across the charity, you will ensure our CRM remains effective, compliant and fit for purpose while helping us better understand and engage our supporters. Your work will directly contribute to our ability to raise funds and support our life-saving mission.

This role can be offered on a fully remote basis, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.

About You

Essential

• Proven experience managing CRM systems in a charity or fundraising context and being comfortable working with large datasets.

• Experience with data segmentation, ETL processes, transformation and import / export processes.

• Strong understanding of data protection legislation (e.g. GDPR).

• Understanding of Gift Aid regulations and charity fundraising compliance.

• Confident using query tools and an understanding of query-based data extraction.

• Strong IT skills with competency using the MS Office suite and Excel in particular.

• Strong interpersonal skills with the ability to work collaboratively across teams and support non-technical colleagues.

• Ability to analyse and translate data into clear findings for campaigns and reporting, including donor value analysis.

Our Benefits

• Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)  
• Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
• Death in Service benefit: 4 times annual salary
• Optional Private Medical Insurance plan and Cashplan
• Employee Assistance Programme
• Enhanced Maternity/Adoption/Paternity Pay
• Access to Blue Light Card
• Learning and Development Opportunities

Selection Process

Interviews will take place at our base at Perth Airport in Scone, or remotely, during the weeks commencing the 24th or 31st August 2026.

How to apply
Please refer to the full job pack on our website.

Application deadline is 5pm on Sunday 16th August 2026. 

We have an exciting maternity cover opportunity for a skilled relationship manager to join our supportive and growing team. You will manage and help grow our group of delivery partners, communicating the vital importance of improved numeracy for their staff, their business, their customers, or for the adults they support in the community.

You will build strong, mutually beneficial relationships, to support partners to implement and manage our programmes to improve number confidence and skills, as well as spotting opportunities to establish innovative new partnerships.

As Relationship Manager, you will play an important role in realising our vision by building long-term partnerships that provide sustainable impact for the organisation.

We are looking for someone who is flexible, able to pick up the job quickly, and use their own initiative to both strengthen relationships and establish new links. It’s not imperative that you come from the charity sector as long as you can show us that you have relevant transferable skills and an understanding of what it takes to be successful in this role. We welcome applications from people who may have struggled with maths and numbers and have a personal understanding of the experiences of our beneficiaries. This is a fantastic opportunity within a small but ambitious and dynamic organisation making a real difference to people’s lives and livelihoods.

As a charity, National Numeracy operates nationally, and for this role, we welcome applications from across the UK. You can work in the office in Falmer, East Sussex, and/or you can work from home. Our expectation is that you will visit Falmer occasionally during the year when the work requires. While much of the work for this role can be done from home or the office, it will also involve travel to meet with the team and partner organisations across the UK.

The role is a maternity leave cover expected to last between 9-12 months. We welcome applications from candidates looking to work either four or five days per week.

Are you an insight-driven leader with experience of service design and development, CRM systems and data management? Do you enjoy turning evidence into action, building effective processes, and helping organisations maximise their impact? Then join Sported as our Network Services and Data Manager and play a key role in developing and evolving the services, activities, and support we provide to grassroots groups across the UK.

About Us

Sported is a charity that delivers funding, resources, and expert volunteer support to grassroots groups that use sport and physical activity to make a positive difference to people and communities.

Our network of 5000 groups reached over one million people across the UK in 2025–26. Through free support, resources and funding, we help trusted local leaders lower the barriers participation, building stronger, fairer communities and improving health and wellbeing, and opportunities for all.

We are now looking for a Network Services and Data Manager to join us on a full-time, permanent basis, working 37.5 hours per week.

Why Join us? 

· A supportive, friendly, engaged team, with a great people first culture

· A salary of £39,393 – £45,020 (dependent on experience)

· 25 days’ holiday per annum plus Bank Holidays

· Two additional wellbeing days per year

· Two paid volunteer days each year

· Up to five days’ paid study leave for self-funded training

· Flexible working arrangements

· A confidential counselling service

· Pension scheme

· Cycle to Work scheme

This role is a fantastic opportunity for a strategic and insight-driven professional with expertise in service design, CRM systems, and data management to join Sported's mission of supporting grassroots groups to create lasting change in their communities.

Here you will have the opportunity to provide leadership to a function with significant potential for growth and development. You'll be instrumental in embedding best practice across service design, establishing robust processes, enhancing data capability, and creating a culture of evidence-based decision-making.

The successful candidate will drive continuous improvement, helping to establish a high-performing, strategically focused function that maximises impact across the organisation.

The Opportunity 

This is more than a data role 

You'll lead the development of Sported's services, CRM systems, and data strategy, ensuring our decisions, processes, and offer to grassroots groups are driven by insight and evidence.

Working closely with colleagues across the organisation, you'll champion innovation, improve how we use data, and help create exceptional experiences for the grassroots groups we serve.

If you're excited by the opportunity to shape strategy, lead change and maximise social impact, we'd love to hear from you.

About You

• An excellent communicator, able to build positive working relationships with the wider team.

• An effective influencer, able to drive change and embed new ways of working across the organisation.

• A self-starter, able to work independently and under your own initiative.

• A curious mind, able to ask questions and pursue answers.

• A critical thinker, able to assess existing approaches and imagine new ways of working.

• A passion for making a difference to marginalised communities and people. 

Please see the job pack, where you’ll find details of roles and responsibilities, and required skills and experience.

The closing date for this role is Midnight on 20th August

Sported is an equal opportunities employer, and we warmly welcome applications from people of all backgrounds. We particularly encourage applications from ethnically diverse, LGBTQ+ and disabled communities, as well as people with lived experience of tackling inequalities, because we value the insight and strength that diverse voices bring to creating meaningful change.

We want you to feel comfortable and supported throughout the recruitment process. If there is anything we can do to help make the process more accessible for you, please let us know. 

We want every candidate to have the best opportunity to showcase their skills. That's why we use a anonymous recruitment process and provide interview questions in advance, supporting a fair, transparent and inclusive selection process.

About Overcoming MS:
Every five minutes, someone, somewhere in the world is diagnosed with multiple sclerosis (MS). For many, those words are followed by fear, uncertainty and unanswered questions. Too often, people leave appointments without knowing how nutrition, exercise, stress management and other evidence-based lifestyle changes can play an important role alongside medical treatment. 

Overcoming MS is the leading global charity dedicated to helping everyone with MS live well. We turn the best available evidence into practical support people can use every day. Together with our global community and healthcare professionals, we're working to make healthy lifestyle support part of everyday MS care.

Job summary:
As Overcoming MS enters its next phase of growth, data, digital insight and audience understanding will play an increasingly important role in helping the charity deliver its strategy and maximise its impact.

The Data & Insights Manager will lead the organisation's approach to data, audience insight and digital performance, ensuring that information is transformed into meaningful insight that supports better decision-making, improves supporter engagement and strengthens organisational effectiveness.

Working across Communications, Fundraising and Services, the postholder will oversee website performance, audience segmentation, reporting, data governance and organisational insight. They will champion a data-informed culture while ensuring colleagues have access to high-quality data, clear reporting and practical recommendations to improve performance.

The role combines operational delivery with continuous improvement and strategic development. Technical CRM development will be delivered through external specialist partners, allowing the postholder to focus on organisational insight, audience development and digital optimisation.

Key Responsibilities

1. Reporting, Insights & Decision Support

• Provide meaningful analysis and insight that enables evidence-based decision-making across the organisation.
• Produce organisational dashboards and KPI reporting.
• Develop Power BI reports and visualisations for the Leadership Team and Board.
• Produce campaign evaluation and performance reports.
• Identify trends in supporter behaviour and organisational performance.
• Analyse campaign effectiveness and recommend improvements.
• Develop predictive and trend reporting where appropriate.
• Support strategic planning through data-driven insight.

2. Audience & Supporter Development

• Develop a deeper understanding of audiences to improve engagement, retention and organisational impact.
• Support campaign segmentation and targeting selections for fundraising, communications and service delivery.
• Maintain audience reporting and engagement analysis.
• Develop audience segmentation models and map supporter and service-user journeys.
• Analyse behavioural trends across different audiences.
• Identify opportunities to improve acquisition, retention and engagement.

3. Data Governance & Continuous Improvement

• Ensure the charity maintains high standards of data quality, governance and operational efficiency.
• Support GDPR compliance and data governance processes.
• Monitor data integrity across organisational systems.
• Improve data governance frameworks and organisational standards.
• Identify opportunities to automate manual processes.Support the development of scalable systems and processes.

4. Data Capability & Organisational Development

• Champion the effective use of data across the organisation and build organisational confidence in data-driven decision-making.
• Train and support colleagues in the effective use of data and reporting tools.
• Develop user guidance and documentation and promote consistent reporting standards.
• Lead cross-organisational data improvement projects.
• Increase organisational confidence in using insight to inform decisions.
• Build strong relationships with teams to understand emerging information needs.

5. Website Performance & CMS Management

• Lead the ongoing management and optimisation of the charity's website, ensuring it delivers an excellent user experience and supports organisational objectives.
• Monitor website health, accessibility and technical performance.
• Work with external website developers to resolve issues and implement improvements.
• Analyse user journeys and identify opportunities to improve engagement.
• Ensure accessibility standards continue to improve across the website.
• Develop recommendations to improve digital performance and user experience.

Person Specification

Essential

Experience

• Experience producing dashboards, KPI reporting and organisational insight.
• Strong analytical skills with experience using Power BI and advanced Excel.
• Experience developing audience insights and segmentation.
• Experience interpreting website analytics and digital performance metrics.
• Experience improving organisational reporting and decision-making.
• Experience working with CRM systems (Microsoft Dynamics desirable) and managing data effectively.
• Experience working with multiple stakeholders to translate business needs into actionable insight.
• Experience delivering continuous improvement projects.

Knowledge

• Strong understanding of data governance and GDPR.
• Understanding of website analytics, digital marketing metrics and conversion tracking.
• Knowledge of audience segmentation and customer journeys.
• Understanding of reporting methodologies and performance measurement.
• Knowledge of accessibility principles and digital best practice.

Skills

• Excellent analytical and problem-solving skills.
• Ability to interpret complex data and communicate clear recommendations.
• Strong stakeholder management and influencing skills.
• Excellent written and presentation skills.
• Ability to manage multiple priorities simultaneously.
• Strong attention to detail while maintaining strategic perspective.

Desirable

• Experience with Microsoft Dynamics.
• Experience using Google Analytics 4.
• Experience using Power BI.
• Experience working with charities.
• Experience supporting website redevelopment or digital optimisation projects.
• Understanding of Power Automate or workflow automation (from a business process perspective rather than technical development).

This job description outlines the main responsibilities of the role but is not intended to be an exhaustive list. Duties may evolve over time, and the post-holder may be required to undertake other reasonable tasks consistent with the level of the role. 

What can we offer you? 

Our staff benefits include: 

• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays.
• Flexible working. 
• Remote working.
• 5% Pension. 
• Employee Assistance Programme.

How to apply 

Please send your CV and a covering letter by clicking on the 'apply now' button.

Application timeline:

• Deadline for applications: 16th August at 4pm.
• Shortlisting: 17th August.
• First round interview: 20th and 21st August. 
• Second round interview: TBC.

Please respond ASAP, as we will start screening candidates as soon as we receive applications.

Our Commitment to Equity, Diversity and Inclusion

We want Overcoming MS to be a welcoming, inclusive and supportive place to work, where people feel valued and able to thrive. We actively encourage applications from people of all backgrounds, experiences and communities, particularly those currently underrepresented in the charity sector.

We know that people sometimes hesitate to apply unless they meet every requirement listed. If this role feels like a good fit for you, we’d still encourage you to apply.

If you need reasonable adjustments or information in a different format during the recruitment process, please contact us.

Title: CRM and Power Platform Developer

Hours: 35 hours per week

Contract: One-year fixed term

Location: Office, hybrid or remote (1 week induction in office)

Salary: £39,793 pro-rata

Accountable to: Head of IT (Operations)

Responsible for: No management responsibility

DBS Eligibility: Basic DBS check and Social Media/Adverse Media checks

Closing Date: 10th August 2026

About the role

Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.

What You’ll Do:

You’ll be part of a small, collaborative data team of three, working closely with our Head of IT & Data and colleagues across the organisation. This is a hands-on role where you’ll:

• Redevelop our CRM and introduce new features.
• Create intuitive tools like Power Apps to make life easier for users.
• Design workflows and automations that boost efficiency and improve data quality.
• Develop reporting tools that empower teams to use data effectively every day.

It’s a unique opportunity to combine technical development with strategic thinking—embedding data-driven practice across Thirtyone:eight.

Why You’ll Love Working Here:

• Purpose-driven work: Everything you do helps protect children and vulnerable adults.
• Flexible working options: Balance your life and work with hybrid arrangements.
• Professional growth: Opportunities to learn, innovate, and lead.
• Supportive culture: Join a friendly, collaborative team that values your ideas.

If you love solving problems, building tools that people actually enjoy using, and want your work to have a positive impact, we’d love to hear from you.

Main Responsibilities

• Enhance and support Thirtyone:eight’s Microsoft Dynamics CRM to meet business requirements, ensure reliability, performance, security and compliance with GDPR.
• Create Power Apps to support the ongoing requirements of the business
• Perform Unit Testing and end-to-end testing as appropriate 
• Liaise with end users for User Acceptance Testing and user-training
• Maintain clear and up to date documentation of system design, configuration, workflows, and user guides 

Specific Responsibilities

1. Work with the Senior Developer to support and enhance Thirtyone:eight’s Microsoft Dynamics CRM, ensuring it is secure, fit for purpose, and meets service and reporting needs.
2. Design and maintain Power Platform tools, including Power Apps and Power Automate, with user-friendly interfaces for efficient data entry and access.
3. Create and optimise workflows and automations to improve efficiency, strengthen data quality, and reduce manual processes.
4. Optimise the use of storage within Thirtyone:eight’s Dataverse environment.
5. Facilitate workshops, discussions, and user interviews to capture functional and non-functional requirements.
6. Translate business needs into clear, structured specifications and user stories.
7. Validate requirements with stakeholders to ensure shared understanding before development begins.
8. Identify opportunities for process improvement, automation, and data quality enhancement.
9. Collaborate with users and managers to translate requirements into practical, user-friendly solutions, supported by appropriate documentation.
10. Integrate Power Apps with other Microsoft services, such as SharePoint and Teams, and with third-party tools where applicable.
11. Develop and follow test plans to support reliable delivery of changes and enhancements.
12. Keep system documentation current, covering design, configuration, workflows, reporting structures, and user guidance.
13. Ensure all developments comply with GDPR, data protection, and security standards.

Person Specification

A) Essential Personal Characteristics and Qualities:

• Humility - Having a modest view of your own importance.
• Integrity - The quality of being honest and having strong moral principles.
• Openness - Acceptance of, or receptiveness to change or new ideas. 
• Collaborative - Involving two or more parties working together. 
• Solution-focused - Concentration in problem solving or dealing with a difficult situation.
• Learning - Knowledge acquired through study, experience, or being taught.
• Creative - Having good imagination, thinking differently, or having original ideas.
• Fair - Treating people equally without favouritism or discrimination. 
• Committed - Dedicated to a certain course, cause or policy.
• Passionate - Having or showing strong feelings or beliefs. 

B) Essential Experience:

Experience in application or systems development, with either direct Microsoft Dynamics/Power Platform experience or transferable experience that would support rapid cross-training, including:

• Developing, configuring, or supporting business applications using a modern programming language or low-code platform.
• Working with relational databases, data models, queries, reporting, dashboards or structured business data.
• Creating or working with APIs, integrations, connectors or data flows between systems.
• Gathering user requirements and translating them into practical technical specifications or solutions.
• Testing, documenting, deploying and supporting system changes or enhancements.

B) Desirable Experience:

• Direct experience with Microsoft Dynamics 365, Dataverse, Power Apps, or Power Automate.
• Experience with Power BI or other reporting tools.
• Experience working in a charity, membership, CRM, case management, or safeguarding-related environment.

d) Essential Abilities, Knowledge & Motivation:

The successful candidate will also be able to demonstrate:

• Strong technical aptitude and the ability to learn new systems, platforms and development approaches quickly.
• Practical problem-solving skills, with the ability to analyse issues and deliver workable, user-friendly solutions.
• Clear communication skills, including the ability to work effectively with both technical and non-technical stakeholders.
• Good attention to detail when working with data, configuration, testing and documentation.
• Awareness of data protection, information security and good practice when designing or supporting systems.
• A proactive and organised approach, with the ability to manage priorities and deliver work on time.
• Willingness to develop expertise in Microsoft Dynamics 365, Dataverse, Power Apps and Power Automate.
• A desire to “give back” by working for a non-profit and supporting Thirtyone:eight’s safeguarding mission.

About Us

We are an environmental charity with science at our heart. We help people to take action to protect the nature around them; by connecting them with it and giving them the tools they need to do so. We passionately believe in citizen science and are leaders in it. Our current focus areas include helping to create nature-friendly urban spaces, growing the impact of internationally known citizen science programmes such as Freshwater Watch, developing early career scientists and sharing learning internationally, and working with partners to advance the science, tools and thinking behind citizen science.

Role purpose:

To play a pivotal role in growing income from trusts, foundations and statutory funders by proactively identifying opportunities, cultivating high-value relationships and developing compelling funding proposals that align with Earthwatch's strategic priorities. This role will focus on raising funds from trusts and foundations, working closely with the Director to meet organisational funding targets. 

Key deliverables:

Relationship Development and Management:

• Identify and develop new funding opportunities and build relationships with trust, foundation and statutory funders at a senior level.
• Manage all aspects of the trusts and foundations fundraising cycle, including prospect research, application development, stewardship, retention and long-term funder engagement.
• Cultivate relationships with other charitable organisations to expand Earthwatch’s network of partners and collaborate on joint environmental initiatives.
• Maintain excellent stewardship of funders through regular communication, impact reporting and relationship management, supporting long-term engagement and repeat funding.
• Represent Earthwatch at donor and networking events.

Proposal Writing and Grant Applications:

• Lead the preparation of compelling funding proposals, tailored to meet the specific interests and priorities of potential funders.
• Ensure proposals are timely, impactful, and demonstrate clear outcomes.
• Work closely with the Finance team to develop accurate project budgets, ensuring all proposals are cost-effective and financially viable.
• Manage a portfolio of prospects and funding opportunities, contributing to agreed annual income targets.

Monitoring and Reporting

• Oversee the end-to-end grant management process, including timely submission of progress reports and financial narratives to ensure full compliance with donor requirements. 
• Maintain a comprehensive reporting process via the CRM, providing accurate income generation updates, dashboards, and pipeline forecasts. 

Collaboration and Team Support:

• Work closely with colleagues across the organisation, particularly the Income Generation, Programmes, Communications, and Finance teams, to ensure that funding proposals and reports are aligned with Earthwatch’s programs and objectives.

In undertaking these roles, the postholder should also have regard to:

• Acting as an ambassador for the work, vision and values of Earthwatch Europe.
• Ensuring continuous development of skills and knowledge required for the post, undergoing training and performance review as required.
• Working within all the policies and procedures of Earthwatch Europe, ensuring compliance with health & safety policies and all legal and contractual obligations associated with the post.
• Collaborating with other Earthwatch teams to ensure effective delivery of partnership programmes.
• Carrying out any other reasonable duties commensurate with the level of responsibility of the post, as requested by the postholder’s line manager.

Please see the full job description attached.

Applicants must have the right to work in the UK; Earthwatch is unable to support visa applications. 

Earthwatch is committed to making any adjustments we can for short-listed candidates, to facilitate participation in our interview process. Only shortlisted candidates will be contacted.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

About Overcoming MS:

Every five minutes, someone, somewhere in the world is diagnosed with multiple sclerosis (MS). For many, those words are followed by fear, uncertainty and unanswered questions. Too often, people leave appointments without knowing how nutrition, exercise, stress management and other evidence-based lifestyle changes can play an important role alongside medical treatment.

Overcoming MS is the leading global charity dedicated to helping everyone with MS live well. We turn the best available evidence into practical support people can use every day. Together with our global community and healthcare professionals, we're working to make healthy lifestyle support part of everyday MS care.

We're entering an exciting new chapter. Over the next three years, we're investing in growing philanthropy to diversify income, build long-term sustainability and reach more people living with MS than ever before. This newly created role will play a pivotal part in making that ambition a reality.

Job summary:
As our Philanthropy Manager, you'll lead our trusts and foundations fundraising while building meaningful relationships with major donors who share our vision. Working closely with the Director of Fundraising & Communications, CEO and Trustees, you'll help build and grow our philanthropy programme, securing significant gifts and developing long-term partnerships that enable more people living with MS to access trusted information, evidence-based lifestyle guidance and a supportive community.

This is a rare opportunity for an ambitious fundraiser who enjoys building something new. You'll have the freedom to shape a growing philanthropy programme, develop new opportunities and play a central role in delivering our fundraising strategy.

About you

You're an experienced relationship fundraiser with a successful track record in trusts and foundations and/or major donor fundraising.

You'll bring:

• A proven track record of securing significant five-figure gifts and grants, with experience developing or securing six-figure funding opportunities.
• Excellent proposal and bid writing skills.
• Strong relationship-building and stakeholder management experience.
• Confidence working with philanthropists, senior decision-makers and trustees.
• The ability to balance strategic thinking with delivering ambitious income targets.
• Excellent communication, organisation and influencing skills.

Most importantly, you'll share our belief that everyone living with MS deserves access to trusted information, practical support and hope for the future.

Key responsibilities and duties:
The role comprises of the following key areas of responsibility:

Trusts and Foundations

• Lead and develop our trusts and foundations fundraising programme.
• Build and manage a strong pipeline of prospective charitable trusts and foundations.
• Research and identify new funding opportunities aligned to Overcoming MS' strategic priorities.
• Develop compelling funding applications, reports and proposals.
• Deliver excellent stewardship and timely reporting to existing funders.

Major Donors

• Develop and manage relationships with existing and prospective major donors.
• Work with the Director of Fundraising & Communications, CEO and Trustees to identify, cultivate, solicit and steward prospective philanthropists.
• Develop tailored cultivation and stewardship plans aligned to supporters' interests and motivations.
• Prepare personalised proposals, presentations and impact reports.
• Secure significant five-figure gifts while developing and progressing opportunities capable of generating transformational six-figure support.

Philanthropy development

• Research and identify opportunities to grow both restricted and unrestricted income.
• Develop compelling cases for support that communicate the impact and ambition of Overcoming MS.
• Collaborate with colleagues across fundraising, communications and services to translate our evidence, insight and organisational priorities into inspiring funding propositions.
• Contribute to philanthropy strategy, pipeline development, income forecasting and long-term fundraising growth.
• Maintain accurate fundraising records, prospect pipelines and reporting through our CRM system.
• Support donor cultivation events and opportunities to deepen supporter engagement.

Compliance and representation

• Act as an ambassador for Overcoming MS, building relationships that increase awareness and support for our work.
• Ensure fundraising activity complies with the Fundraising Regulator's Code of Fundraising Practice, GDPR and organisational policies.
• Keep up to date with fundraising best practice and sector developments.

Person Specification

We're looking for someone who is excited by the opportunity to build, grow and shape a philanthropy programme that will help more people live well with MS.

Essential

• Proven experience securing significant five-figure gifts and grants from trusts and foundations and/or major donors, with experience developing or securing six-figure funding opportunities.
• An excellent track record of developing successful funding applications, compelling proposals and persuasive cases for support.
• Experience identifying, cultivating, soliciting and stewarding high-value supporters.
• Outstanding written communication skills, with the ability to translate evidence and impact into compelling fundraising propositions.
• Strong relationship-building and influencing skills, with confidence engaging philanthropists, trustees and senior stakeholders.
• Experience managing fundraising pipelines and using CRM systems.
• Excellent organisational and project management skills, with the ability to manage multiple priorities independently.
• A proactive, collaborative and solutions-focused approach.
• Excellent attention to detail.
• A commitment to the mission and values of Overcoming MS.

Desirable

• Experience working within a health, disability or medical charity.
• Experience working with volunteer leaders, ambassadors or Boards.
• Experience using Dynamics 365 or a similar CRM system.
• An understanding of multiple sclerosis or an interest in evidence-based lifestyle approaches to long-term health.

This job description outlines the main responsibilities of the role but is not intended to be an exhaustive list. Duties may evolve over time, and the post-holder may be required to undertake other reasonable tasks consistent with the level of the role. 

Why join us?

You'll join an ambitious, evidence-led charity with a global reach, where you'll have the opportunity to shape a growing philanthropy programme from the ground up.

We offer:

• Fully remote working within the UK.
• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays. 
• 5% pension scheme. 
• Genuine flexibility around how your 22.5 hours are worked across the week.
• Employee Assistance Programme. 
• Opportunities for professional development and growth.
• The opportunity to work closely with the CEO, Trustees and senior colleagues to build a sustainable philanthropy programme.
• The chance to make a lasting difference for people living with MS.

How to apply 

Please click on the ‘apply now’ button and send your CV and a covering letter.

In your covering letter, please let us know: 

• Your motivation for applying for the role.
• Your notice period. 
• Your current location.

Application timeline:

• Closing date: 9am on Thursday 13th August. 
• First round interviews: Tuesday 18th August online via Microsoft Teams.
• Second round interviews: TBC.

Please respond ASAP, as we will start screening candidates as soon as we receive applications. 

Our Commitment to Equity, Diversity and Inclusion:

We want Overcoming MS to be a welcoming, inclusive and supportive place to work, where people feel valued and able to thrive. We actively encourage applications from people of all backgrounds, experiences and communities, particularly those currently underrepresented in the charity sector.

We know that people sometimes hesitate to apply unless they meet every requirement listed. If this role feels like a good fit for you, we’d still encourage you to apply.

If you need reasonable adjustments or information in a different format during the recruitment process, please contact us.

Area Manager Role

Location: London (field-based with some home working)
Salary: £46,000
Contract: Full Time
Closing Date: 24 August 2026

Join FARA and Help Transform Lives Through Retail

Founded over 35 years ago, FARA Foundation is a UK registered charity and a successful charity retailer with a network of 39 vibrant shops across London. FARA raises vital funds to support vulnerable and disadvantaged children, young people and their families in Romania, providing services that help break the cycles of poverty and give young people a better start in life.

We are looking for an exceptional Area Manager to lead and develop a portfolio of 10+ charity shops, supporting Shop Managers to deliver outstanding commercial results while creating welcoming, community-focused spaces that embody FARA’s values and mission.

This is an exciting opportunity for a commercially-minded and people-focused leader who enjoys developing others, driving performance, and contributing strategically to a charity retail operation.

The Role

Reporting to the Trading Director, you will be responsible for supporting and developing a group of Shop Managers, helping them maximise sales, donations, Gift Aid income and community engagement while ensuring shops operate safely, compliantly and efficiently.

As a member of the Senior Management Team, you will contribute to the wider development of the trading business, lead operational projects, and play a key role in delivering FARA’s long-term retail strategy.

About You

We are looking for someone who can demonstrate the following competencies:

• Values-led leadership: A strong commitment to FARA’s mission, vision and values, with the ability to lead, coach and develop Shop Managers in a supportive, accountable and collaborative way.
• Commercial focus: Experience of achieving results through others, using KPIs, budgets and financial reports to improve sales, contribution, Gift Aid, stock generation and controllable costs.
• People development: Strong line management skills, with experience of recruitment, induction, performance management, succession planning and handling employee relations matters.
• Retail operational excellence: A sound understanding of shop operations, including pricing, culling, density, curation, sales space, sorting, layout and the ability to coach managers to improve the retail proposition.
• Compliance and risk management: Working knowledge of health and safety, risk assessments, fire risk assessments, regulatory requirements and the ability to maintain safe, compliant shops.
• Project and planning skills: Experience supporting target setting, five-year plans, shop improvements, refits, relocations or other operational projects.

Essential Skills & Experience

• Proven experience in an Area Manager, Regional Manager or equivalent multi-site retail role (or demonstrable desire to gain wider experience).
• Strong track record of leading teams to achieve and exceed commercial and operational KPIs.
• Excellent commercial awareness with the ability to analyse financial and operational data.
• Experience in coaching, developing and motivating staff.
• Experience handling employee relations issues, including performance management, disciplinary and grievance matters.
• Knowledge of health and safety, risk management and compliance requirements.
• Strong organisational, planning and project management skills.
• Ability to build effective working relationships across a wide range of stakeholders.
• Proficient IT skills to perform a range of professional functions on excel, word and other applications.

Desirable

• Experience within charity retail or the not-for-profit sector.
• Experience recruiting and managing volunteers.
• Knowledge of retail refurbishment, relocation or property projects.
• Understanding of Gift Aid and donation-led retail operations.
• Full UK driving licence and access to a vehicle.

Additional Information

• Travel across London will be required.
• Participation in an on-call rota approximately one weekend per month will be required.
• Occasional cover for colleagues during periods of annual leave/absence will be required.

How to Apply

If you are an inspiring retail leader who can combine commercial expertise with a passion for people development and social impact, we would love to hear from you.

To apply, please submit a CV and a cover letter (maximum 2 pages) by email outlining how you meet the skills & experience required for the role and why the role excites you.

Join FARA and help us grow a retail operation that changes lives, strengthens communities and delivers lasting impact.