Relationship manager jobs in leeds
About the role:
When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.
Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services.
The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.
A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.
Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.
For full details please see our role description.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.c
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Home Ownership Officer
Salary:£36,961 pa
Hours: Full Time (35 hours)
Location: Remote working with attendance at the Little Canfield or Hampton Wick office as required.
Benefits: 25 days leave, plus bank holidays and an additional 1.5 days complimentary leave. Option to purchase additional annual leave, car leasing scheme, healthcare cash plan, enhanced pension, and more.
About us
Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although, for historic reasons, we also own some housing in urban areas.
We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.
About the role
The Home Ownership Officer will play a key role in managing the relationship between Hastoe and its leaseholders, shared owners and freeholders. The role ensures compliance with leases, legislation and internal policies, while supporting residents with advice and managing a range of property and legal matters.
The role will also support the Home Ownership Manager in delivering a high-quality service to homeowners, ensuring compliance with leases, legislative requirements, and Hastoe policies.
Duties will include:
- Acting as the main point of contact for leaseholders and shared owners, dealing with queries related to leases, service charges and home ownership policies.
- Managing statutory and voluntary lease extensions, collective enfranchisement applications as well as staircasing, liaising with legal teams and valuers as needed.
- Investigating and resolving breaches of lease conditions, working with internal and external partners to achieve timely resolution.
- Carrying out administration aspects relating to resales, disposals, consultations and Ground Rent.
- Working with our solicitors to prepare cases for legal action including injunctions, money judgments, and forfeiture where necessary, and representing the organization at court or tribunal hearings.
- Liaising with finance teams to answer any service charge queries and to assist with the service charge estimates and actuals.
- Delivering excellent customer service, ensuring all queries are handled effectively and professionally.
For more information on the role, please see the details on our Hastoe Careers page.
About you
You will need to have proven experience in housing management, particularly in dealing with leaseholders and shared ownership leases, including the legal frameworks surrounding them. The role requires you to have excellent written and verbal communication skills, with a commitment to delivering high standards.
You will also need:
- Be educated to A-Level standard.
- Problem-solving skills and a proactive approach to resolving issues.
- The ability to work independently and as part of a team.
- To be flexible and adaptable to change, with a willingness to learn and develop in the role.
- Where this isn’t already held, to be willing to study for a professional qualification in housing, property management, or a related field (e.g., CIH membership).
A personal note from Meghan Rank, your hiring manager
“This is an interesting multifaceted role within the Home Ownership Team. As the Home Ownership Officer, you will be a part of Hastoe’s crucial daily operations, working closely with teams across the entire organisation to deliver our home ownership functions. There is a great opportunity to make this role your own by creating new ways of working.”
Benefits provided
Annual Leave: Starting at 25 days, plus bank holidays and 1.5 days complimentary leave, along with the option to purchase additional leave.
Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.
Other benefits include:
- Flexible working opportunities.
- Annual leave increasing with length of service up to a maximum of 28 days, plus bank holidays (pro rata for part time employees).
- Discounts for local shops, restaurants and gym membership.
- Cycle to Work and Car Leasing Scheme.
- Employee Assistance Programme (EAP) – confidential phone and online support and resources service with 24/7 access.
- Health Cash Plan (a type of health insurance).
- 3 x Life Assurance from day 1, for all pension holders.
- A supportive working environment with ongoing learning and development opportunities.
- Long Service awards.
This post is subject to background checks. Further details on this can be found within the advert on our Careers page.
The client requests no contact from agencies or media sales.
About the role:
When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.
Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services.
The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.
A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.
Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.
For full details please see our role description.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.




The client requests no contact from agencies or media sales.
About the role:
When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.
Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services.
The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.
A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.
Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.
For full details please see our role description.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.




The client requests no contact from agencies or media sales.
Please note the salary band for this role is £37,700.00 to £40, 599.00 depending on experience and will be for full time hours.
Available as a hybrid role (including working in Bradford office) or remote.
CAP celebrates the value of diversity and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from candidates from black and ethnic minority backgrounds. We are committed to continue building an environment that embraces diversity and includes all.
Context
We are building a church-based movement against poverty, delivering the right messages at the right times to inspire action and support. Our goal is to strengthen the CAP supporter and church movement to "Face it, Fight it, End it - Together."
We inspire our supporters to give, act, and pray, demonstrating hope to those burdened by debt and poverty. We highlight how God uses CAP to mobilise people and churches, transforming lives, churches, communities and society itself.
We are driven to raise the necessary funds and partnerships needed to achieve CAP's vision of transformed lives, thriving churches, and an end to UK poverty. We collaborate with other fundraising and communications teams to provide a fantastic and rewarding supporter experience.
Purpose
The Philanthropy Leads, reporting to the Head of Philanthropy, are responsible for inspiring new prospective, cultivating and stewarding high-value donors into greater involvement with Christians Against Poverty. They aim to draw supporters closer to the work we do, deepening their relationship and support of CAP. Income from CAP¿s major donors is vital for the future expansion of CAP in the UK.
Each Philanthropy Lead may be allocated one or more area of Philanthropy engagement in order to specialise in, but will be expected to support in any area as required. Such areas include:
Principle gifts
Philanthropy prospecting and development
Trusts and Foundations
Along with seeking direct support for the organisation Christians Against Poverty, there is also an expectation for the postholders to support the raising of funds for the wider movement, particularly for local Church frontline partners.
They themselves will be an experienced and confident relationship builder, communicator and fundraiser, cultivating relationships with high-value donors and partners to achieve ambitious targets.
Passion
Our supporters are more than donors, they are a crucial part of the work we do. We are passionate about ensuring our supporters feel connected, engaged, inspired and committed to tackling poverty in the UK through CAP. We want to give our supporters the best experience of Christians Against Poverty.
Responsibilities
- Strategic Implementation & Fundraising
- Implementation of a strategic plan to significantly increase major donor income, with a target of 17.5% of overall revenue within 3 years.
- Implement a comprehensive fundraising strategy for major donor income, aligned with CAP's overall strategic priorities.
- Execution of market research and competitor analysis to identify new funding opportunities and best practice in Philanthropic fundraising.
- Build strong relationships with key internal stakeholders, in order to identify points of engagement and draft appropriate funding bids.
- Represent CAP at high-level events and conferences to build relationships with potential donors and partners.
Major Donor Development
- Manage a designated caseload of high-net-worth individuals or trusts, cultivating deep and meaningful relationships.
- Conduct face-to-face meetings, personalised communications, and bespoke stewardship plans to cultivate and steward major donors.
- Develop compelling restricted funding projects to attract major donor investment.
- Implement a donor recognition program to acknowledge and celebrate major donor support.
Philanthropy Team Membership
- A member of the Philanthropy Team of our Mission and Movement Directorate.
- Providing peer support and development with other members of the Philanthropy Team, fostering a high-performing and collaborative environment.
- Work with the Head of Philanthropy to set ambitious targets and KPIs for the postholder, ensuring they are aligned with overall fundraising goals.
- Ensure the timely submission of funding applications and effective stewardship of grant and donor relationships.
- Implement robust systems and processes for donor relationship management, data analysis, and performance tracking.
Impact & Reporting
- Ensure that the CRM is updated with engagements, proposal submissions and engagement plans in a timely fashion.
- Develop compelling narratives and impact reports that effectively communicate the impact of major donor support.
- Track and analyse key performance indicators (KPIs) to measure the effectiveness of fundraising efforts and identify areas for improvement.
- Provide regular updates on fundraising progress to the Head of Philanthropy.
Innovation & Best Practices
- Stay abreast of current trends and best practices in major donor fundraising.
- Implement innovative fundraising strategies, such as engaging new philanthropists, digital engagement, corporate engagement and high-impact events.
- Evaluate philanthropy activities with the rest of the team and the Fundraising Insight & Innovation team to develop a deeper understanding of supporters and identify new prospects, making data-informed decisions.
- Champion a culture of continuous learning and improvement within the Philanthropy Team.
- Create opportunities for supporters to engage at a senior level and deepen their relationship with CAP, working with the CEO and other senior staff.
Communications & Campaign Management:
- Plan philanthropy initiatives that in order to produce excellent bids, proposals, events, and reports, delivered on time and within budget.
- Coordinate with the Brand and Digital Engagement teams to align messaging and campaigns.
- Ensure philanthropy plans align with brand guidelines and fundraising regulations.
Measurable Outputs:
- Implementation of an annual philanthropy plan that contributes to the wider long-term fundraising strategy.
- Deliver assigned agreed annual income targets for philanthropy which may include:
- Major Donor income
- Trusts & foundations income
- Corporate income
- Deliver key philanthropy targets including:
- Number of major donor prospects engaged and converted to a managed relationship
- % of major donor caseload met
- Number of trusts applied to
- Average gift size from major donors
Skills required
- A proven fundraiser who can inspire, influence and deliver results
- Strong negotiation and influencing skills, particularly in securing philanthropic support and building partnerships
- Excellent interpersonal skills to build strong and collaborative relationships with internal and external stakeholders
- Excellent and passionate written and verbal communication skills
- Highly organised and able to manage competing priorities
- Strong financial literacy, including experience managing budgets, tracking performance and forecasting income
- Able to analyse complex situations, identify challenges, and make sound, data-driven decisions
- A high level of emotional intelligence
Essential:
- Proven track record of success in securing significant major gifts (5-6 figures) from high-net-worth individuals.
- Minimum 3 years of experience in high-value fundraising.
- Demonstrated ability to build and maintain strong, long-term relationships with high-net-worth individuals.
- Exceptional interpersonal, communication, and presentation skills.
- Strong strategic planning, analytical, and problem-solving skills
- Strong understanding of fundraising best practices and regulatory requirements.
Desirable:
- Experience of managing budgets for projects and campaigns.
- Knowledge of fundraising databases and CRM systems and Salesforce in particular.
Educational requirements
Essential:
- HND level or equivalent experience of critical thinking
Desirable:
- A relevant qualification in fundraising/marketing or equivalent in a relevant discipline (communications, sales).
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for a passionate and relationship-driven Partnerships Lead to grow and manage our organisation's impactful collaborations with schools, communities, and corporate partners.
About Khulisa:
Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.
Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we also work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.
About the role:
The purpose of this role is to build and manage Khulisa's high-impact partnerships with schools, communities, and corporates that generate income and expand the reach of our therapeutic programmes. This includes, but is not limited to:
- Identifying, initiating, cultivating and managing relationships with schools, Multi-Academy Trusts (MATs), Local Authorities
- Working closely with Khulisa's Head of Programmes and Participation to develop, implement and regularly review our schools engagement plan
- Developing and maintaining relationships with corporate partners to generate financial support, sponsorships, and other forms of engagement
- Maintaining a record of and report on partnership pipelines, engagement outcomes, and income forecasts and actuals
For a full list of duties and responsibilities, please see the attached job description below.
The post holder will be required to work from home permanently but be willing and able to easily travel to various locations across the London and the North West as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.
What we're looking for:
Abilities/Experience
- Experience of generating new partnership engagements from schools and/or other youth spaces and to secure their participation in social impact projects where resources are pooled.
- Ability to identify new opportunities for partnerships and initiate engagements, including knowing when to bring in senior colleagues to maximise the chance of success.
- Experience of manage multiple and diverse stakeholder groups, to recognise shared values, and secure commitment to joint-working.
- Experience of creating compelling digital presentations for a variety of audiences, using PowerPoint or similar software. • Ability to buy strongly into strategic objectives and reflect passion for Khulisa’s work with young people.
- Willingness to work evenings and weekends as the job requires, and to travel.
- Commitment to inclusive, wellbeing-led approach to supporting young people.
Knowledge/Skills
- Strong verbal and written communication skills and to engage others in a compelling manner to securer their ongoing interest.
- Deep understanding of the education sector, secondary schools in particular, and the factors that could contribute to young people becoming excluded or marginalised.
- Sound knowledge of the various stakeholders in the education sector, including the complexities of building relationships with multi-academy trusts and understanding of the relationship between schools and local authorities.
- Good understanding of the realities of delivery to young people and able to build the knowledge base necessary to engage others convincingly on the effectiveness of therapeutic practices in ensuring young people’s wellbeing.
- Advanced knowledge of safeguarding legislations, policies and practices relating to children and young people.
Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.
APPLICATION DEADLINE: MONDAY 21ST JULY AT 12 NOON
To apply, please submit a CV and Covering Letter, both of which should be no more than two pages, outlining how your skills and experience meet the requirements for the role as laid out in the Job Description.
We advise candidates to review the attached Job Description and Person Specification prior to applying, to see if this role and organisation is a good fit for you.
The client requests no contact from agencies or media sales.
Reporting to: Head of Services
Location: Home based with some travel across England, Scotland and Wales
Hours: Full time 37.5h per week, however part time working can be considered
Contract Duration: 12-month fixed term in the first instance
About British Gas Energy Trust (BGET)
British Gas Energy Trust (BGET) is dedicated to supporting individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. As part of our continued growth, this role will support the Head of Services – Grant Making in delivering essential services for the Trust and its colleagues.
This is an excellent opportunity for a highly organised and motivated individual who thrives in a fast paced and dynamic environment.
Role Purpose: The Grant Operations Officer plays a pivotal role in ensuring the smooth operation of the charity's grant giving functions.
Key responsibilities:
And will act as a daily point of contact between the Grant administrator & the Trust, ensuring the Head of Services is appropriately updated.
- Build strong, transparent, appropriate relationships with British Gas and Centrica, and act as a liaison on a day-to-day basis with project teams.
- Identify, recognize & respond to issues or opportunities as they arise.
Direct grant scheme: Debt Write Off & Financial Assistance Payments, White Goods & Money Advice - administration & monitoring:
- Support the Head of Services with the debt write off and all programmes including working with Third party contractors as appropriate.
- Work with the Head of Services to build strong relationships with Third Party administrator(s).
- Work closely with British Gas & other third-party contractors to understand their operational process for vulnerable customers, applications and referrals as well as any dependencies.
- Support BGET’s understanding of money and advice sector across England, Scotland and Wales, including sharing policy knowledge and sector developments within the 3 nations.
- Contribute to new initiatives with British Gas and grant giving programmes.
· Support the effective management of the Trust’s grant programmes across England, Scotland and Wales, including:
- Build & manage positive relationships with the grant assessment team and British Gas internal teams.
- Providing appropriate support to ensure the direct grant programme runs efficiently and effectively, with grant funding distributed to budget and schedule.
- Undertaking both face to face and virtual monitoring visits of the helpline and application portal and assessment teams – including ongoing KPI and impact evaluation process, creating comprehensive follow-up reports including end of grant reports.
Reporting & Contract Management:
- Ensure all data collection aligned to current Data Protection regulations and use and storage of data is in line with the Trust’s own policies and provide reassurance to the Head of Services.
- Ensure accurate data is in place for year-end reporting, quarterly and including assisting Head of Services with quarterly and End of Year Board reporting.
Reporting & Contract Management:
- Identify risks to delivery and work with the grant administrator to help resolve any challenges with delivery that impact on the grant obligations.
- To work with internal and external monitoring and evaluation specialists, to gain impact and understanding of the effect of our funding schemes.
Knowledge Sharing
- Identify and develop opportunities to work collaboratively and share learning.
- Ensure case studies and other content is collated from grant recipients to share through our channels.
Please note the employee will be required to undertake any reasonable work or task requested by the Trust, this will include occasional travel, potentially overnight, in England, Scotland and Wales.
Desirable Experience:
- Experience of working with positive, equitable partnerships.
- Experience in using Grant Management Software including reporting systems and dashboards.
- Ability to manage multiple tasks effectively without compromising on quality or efficiency and be able to adapt to changing demands.
Skills and Knowledge:
Essential:
- Excellent written communication skills, with the ability to build effective working relationships
- Accuracy and attention to detail with a methodical approach.
- Flexible approach to changing circumstances, prepared to re-order priorities as required.
- Practical “can do” approach with ability to manage multiple work streams.
- Highly adept at Office 365 and Excel, technically confident in managing Grant Management systems.
- Excellent analytical & numerical skills with the ability to interpret data and share insights.
Desirable:
- AI & CRM experience.
- Stakeholder management experience.
- Understanding of OFGEM WHD regulatory requirements.
Please note that we are not working with third parties for this vacancy and therefore speculative CVs will not be accepted.
We are unable to offer sponsorship and a valid and current right to work in the UK is a requirement for this role.
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a new Local Quality Advisor to join our Youth Work Innovation & Development Team.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £37,826 per annum
Remote: This role is homebased (within the UK) with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
Responsibilities will include:
- Support the Local Quality and Improvement Manager in delivering key Local Offer programmes, such as the Peer Review and Peer Network Programme, helping Local Authorities and organisations meet the needs of young people and fulfil their Statutory Duty (Section 507B).
- Assist in the coordination and delivery of traded services related to Quality Standards and Organisational Development, ensuring high-quality support for partners.
- Contribute to the development, quality assurance, and standardisation of NYA resources related to Quality Standards, working collaboratively across NYA teams.
- Promote NYA standards and resources to the sector, offering support and training to encourage adoption and effective use.
- Identify and deliver support to non-commercial requests, including those from VCSE organisations and Town and Parish Councils seeking information, advice, and guidance.
- Engage with the Local Policy & Partnerships Manager and the NYA Knowledge Team to gather and share sector insights, promoting knowledge exchange across NYA teams and the wider youth work sector.
- Support collaboration with Local Authorities and partner organisations to raise awareness of NYA programmes and encourage engagement with Quality Standards.
- Utilise NYA tools, including CRM and Project Management systems, to help generate timely and relevant performance and financial reports that inform decision-making and support effective programme delivery.
Our ideal Local Quality Advisor should have the following:
- Demonstrated experience supporting the delivery of programmes or projects within the youth work, education, or voluntary sector.
- Strong understanding of youth work principles and the statutory duties of Local Authorities (particularly Section 507B).
- Ability to work collaboratively with a range of stakeholders, including Local Authorities, partner organisations, and internal teams.
- Excellent organisational and project management skills, with the ability to manage multiple priorities and meet deadlines.
- Strong written and verbal communication skills, with the ability to contribute to the development of resources and reports.
- High attention to detail and accuracy in all aspects of work.
- Strong time management skills and the ability to work independently and collaboratively in a fast-paced environment.
- Competence in using digital tools such as Customer Relationship Management (CRM) systems and project management platforms. Experience of using project management platform (or similar) would be an advantage
- A proactive, flexible, and agile approach to working across multiple programmes, including attending events and responding to time-sensitive deadlines.
- Willingness to learn, adapt, and grow in a dynamic and evolving organisation.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 11:59pm on Friday 18th July 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
More about us
Discover more about the National Youth Agency and our work on our website.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-222459
Managing Director
UK Association for Transactional Analysis (UKATA)
Location: Remote/Home-based
Salary: Circa £65,000 FTE plus benefits
Contract: Permanent, Part Time – Flexible 21- 28 hours per week 3-5 days
Closing Date: 11th July 2025
Interview Dates: First interviews w/c 21st July 2025, Second interviews w/c 28th July 2025
About Us
UKATA is a charity and company limited by guarantee dedicated to advancing Transactional Analysis (TA) training, qualifications, and practice across the UK. We support our members through professional development, accreditation, and promoting TA as a valuable approach in therapy, counselling, education, and organisational contexts.
The Opportunity
We're seeking a dynamic and hands-on Managing Director to lead our small but dedicated team. This is an exceptional opportunity for a strategic leader who thrives in an environment where you can make a direct impact and see the tangible results of your work.
As our MD, you'll work closely with the Trustee Board to shape our future direction while taking personal responsibility for the day-to-day operations. You'll lead a small team of employees, contractors, and volunteers, translating our strategic aims into practical outcomes that deliver real value to our members.
What You'll Do
- Work with Trustees to develop and execute strategic plans that align with our mission
- Take direct responsibility for financial management, including budgeting, investment strategy, and fundraising
- Oversee and personally contribute to the development of membership systems and website improvements
- Build relationships with key stakeholders including members, committees, and international TA organisations
- Lead the delivery of our annual National Conference and quarterly magazine
- Recruit, develop, and manage our small team, fostering a positive work culture
- Ensure compliance with charity regulations and governing organisational policies and procedures
- Function as Company Secretary, handling legal requirements and annual reporting
About You
We're looking for someone who combines strategic vision with a willingness to roll up their sleeves and get involved in practical delivery. You'll be:
- An experienced senior leader with understanding of the non-profit sector
- A strategic thinker who also excels at practical implementation
- Financially astute with proven budget management experience
- An excellent communicator with the ability to build effective relationships
- Self-motivated and comfortable working from home
- Knowledgeable about the mental health sector (desirable)
- Familiar with Transactional Analysis or willing to undertake training (desirable)
- Educated to degree level (desirable)
Why Join Us?
This role offers the chance to lead a respected organisation while making a genuine difference to our members and the wider TA community. You'll have:
- The autonomy to shape both strategy and operations
- The satisfaction of seeing your ideas implemented directly
- The opportunity to work with dedicated professionals passionate about TA
- Flexible remote working arrangements
- Employer Sick Pay Scheme
- 33 days annual leave per annum FTE
- Access to private healthcare benefits
UKATA is committed to equality, diversity, and inclusion. We welcome applications from all qualified candidates regardless of background.
We look forward to hearing from you.
How to Apply
Please send your CV and a covering letter explaining why you are interested in this role and how your experience meets our requirements via Charity Job.
UKATA is an association and professional body for people interested in, studying and practicing Transactional Analysis within the United Kingdom.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnabas International is a large family of Christian ministries and charities focused on
giving practical support to suffering, abandoned and persecuted Christians around the
world. The ministry was founded in 1993, and since then, it has funded projects in more
than 100 countries, providing hope and help to millions of our brothers and sisters in Christ.
Some of our key projects include supplying food aid, medical supplies, educational and
vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence,
and support for pastors and church leaders. Barnabas Aid also provides advocacy for
religious freedom, especially for persecuted and suffering Christians.
Barnabas is primarily a Christian ministry and a charity. Employees are expected to
subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed
as being vocational. There is an occupational requirement for applicants to be practising
Christians, who are engaged in their local church, in order to be able to carry out our roles.
Overview of the Regional Coordinator role and the team
The Regional Coordinator plays a vital role in advancing the mission of Barnabas Aid by
building and nurturing relationships with churches, Christian organisations, and
individuals. The role aims to raise awareness, prayer, and financial support for the
persecuted church, fostering a network of engaged supporters and expanding the
organisation’s outreach.
Main duties and responsibilities
Strategy Implementation and Reporting:o Develop and execute regional outreach strategies aligned with organisational
goals.
o Monitor and evaluate engagement initiatives, providing regular updates and
reports.
o Maintain accurate records of engagements and donor activities using internal
systems.
Prayer Mobilisation:
o Host regular prayer meetings (virtual or in-person) for the region.
o Disseminate prayer resources and stay updated on current prayer requests.
o Attend daily organisational devotions in-person or online, unless this is not possible
due to an event or meeting.
Awareness Raising:
o Speak at churches, schools, conferences, and community events to share
Barnabas Aid’s mission.
o Collaborate with churches and Christian networks to organise awareness events
and campaigns.
o Distribute resources and materials to inform communities about the persecuted
church and suffering Christians.
o Network widely and to explore potential partnerships.
Income Generation and Donations:
o Cultivate relationships with potential supporters and donors.
o Plan and execute regional fundraising initiatives, including events and campaigns.
o Encourage financial and other resource donations, ensuring effective donor
stewardship.
Volunteer Development and Engagement:
o Recruit (when possible) train, and mentor volunteers to support outreach activities
providing resources and regular communication.
o Coordinate volunteer activities to align with regional and organisational strategies.
Community Engagement and Networking:
o Build and maintain strong relationships with church leaders, mission committees,
and Christian organisations.
o Collaborate with other Regional Coordinators to share best practices and
coordinate efforts.
o Attend conferences and networking events to expand Barnabas Aid’s reach and
influence.
Event and International Collaboration:o Contribute to planning and attend national conferences, festivals, and events.
o Participate in international trips to meet project partners, witness project impact, to
assist or lead in auditing a project and share insights with supporters and
colleagues.
Operational Flexibility:
o Manage a varied schedule, including evenings, weekends, and extensive travel.
o Ensure tasks are completed efficiently, including additional assignments as
needed.
Other duties:
The above is not an exhaustive list of duties. From time to time, the employee may be
asked or required to carry out other additional tasks, or duties, over and above their usual
day to day activities. Employees are expected to work collaboratively to support the
overall work of Barnabas Aid.
Essential:
o Practicing Christian who is engaged in his/her local church and is committed to
Barnabas Aid’s mission and values.
Essential Knowledge, Skills and Experience: (You will demonstrate strong evidence in the following areas)
o Excellent written and verbal communication skills.
o Strong organisational, multitasking, and problem-solving abilities.
o Proficiency - Microsoft Office Pack including Word, Excel, PowerPoint, Teams and
Outlook.
o General Computer Proficiency - Understanding of file management, navigating
operating systems, and using productivity tools. (creating folders and managing
files in the cloud).
o Experienced in public speaking.
o Full driving licence
Desirable:
o Proven experience in community outreach, church engagement, or related fields.
o Familiarity with digital tools and social media platforms.
o Evidence of further education and an ability to engage diverse audiences.
o Previous church leadership experience is an advantage.
Person specification:
o Effective project management and organisational skills.
o Strong interpersonal and emotional intelligence for relationship building.
o Flexibility and adaptability to changing circumstances.
o Self-motivated with the ability to work independently and meet deadlines.
o Team worker with ability to work alone
o Ability to self-manage with a commitment to time keeping.o Motivated, adaptable and empathetic with a one-team approach and a problem-
solving mindset.
Additional Information:
o This role requires a strong ability to independently manage your time and tasks
effectively.
o Collaborative engagement with other Regional Coordinators and organisational
teams.
o From time to time, additional training, including safeguarding training, may be
required.
o The offer of employment will be subject to the appropriate pre-employment checks
such as references, qualifications, DBS criminal records, and eligibility to work in the
UK.
Barnabas Aid provides our staff with a welcoming and inclusive workplace that enables
everyone to develop and to do their best work collectively and individually. Join us and you
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnabas International is a large family of Christian ministries and charities focused on
giving practical support to suffering, abandoned and persecuted Christians around the
world. The ministry was founded in 1993, and since then, it has funded projects in more
than 100 countries, providing hope and help to millions of our brothers and sisters in Christ.
Some of our key projects include supplying food aid, medical supplies, educational and
vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence,
and support for pastors and church leaders. Barnabas Aid also provides advocacy for
religious freedom, especially for persecuted and suffering Christians.
Barnabas is primarily a Christian ministry and a charity. Employees are expected to
subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed
as being vocational. There is an occupational requirement for applicants to be practising
Christians, who are engaged in their local church, in order to be able to carry out our roles.
Overview of the Regional Coordinator role and the team
The Regional Coordinator plays a vital role in advancing the mission of Barnabas Aid by
building and nurturing relationships with churches, Christian organisations, and
individuals. The role aims to raise awareness, prayer, and financial support for the
persecuted church, fostering a network of engaged supporters and expanding the
organisation’s outreach.
Main duties and responsibilities
Strategy Implementation and Reporting:o Develop and execute regional outreach strategies aligned with organisational
goals.
o Monitor and evaluate engagement initiatives, providing regular updates and
reports.
o Maintain accurate records of engagements and donor activities using internal
systems.
Prayer Mobilisation:
o Host regular prayer meetings (virtual or in-person) for the region.
o Disseminate prayer resources and stay updated on current prayer requests.
o Attend daily organisational devotions in-person or online, unless this is not possible
due to an event or meeting.
Awareness Raising:
o Speak at churches, schools, conferences, and community events to share
Barnabas Aid’s mission.
o Collaborate with churches and Christian networks to organise awareness events
and campaigns.
o Distribute resources and materials to inform communities about the persecuted
church and suffering Christians.
o Network widely and to explore potential partnerships.
Income Generation and Donations:
o Cultivate relationships with potential supporters and donors.
o Plan and execute regional fundraising initiatives, including events and campaigns.
o Encourage financial and other resource donations, ensuring effective donor
stewardship.
Volunteer Development and Engagement:
o Recruit (when possible) train, and mentor volunteers to support outreach activities
providing resources and regular communication.
o Coordinate volunteer activities to align with regional and organisational strategies.
Community Engagement and Networking:
o Build and maintain strong relationships with church leaders, mission committees,
and Christian organisations.
o Collaborate with other Regional Coordinators to share best practices and
coordinate efforts.
o Attend conferences and networking events to expand Barnabas Aid’s reach and
influence.
Event and International Collaboration:o Contribute to planning and attend national conferences, festivals, and events.
o Participate in international trips to meet project partners, witness project impact, to
assist or lead in auditing a project and share insights with supporters and
colleagues.
Operational Flexibility:
o Manage a varied schedule, including evenings, weekends, and extensive travel.
o Ensure tasks are completed efficiently, including additional assignments as
needed.
Other duties:
The above is not an exhaustive list of duties. From time to time, the employee may be
asked or required to carry out other additional tasks, or duties, over and above their usual
day to day activities. Employees are expected to work collaboratively to support the
overall work of Barnabas Aid.
Essential:
o Practicing Christian who is engaged in his/her local church and is committed to
Barnabas Aid’s mission and values.
Essential Knowledge, Skills and Experience: (You will demonstrate strong evidence in the following areas)
o Excellent written and verbal communication skills.
o Strong organisational, multitasking, and problem-solving abilities.
o Proficiency - Microsoft Office Pack including Word, Excel, PowerPoint, Teams and
Outlook.
o General Computer Proficiency - Understanding of file management, navigating
operating systems, and using productivity tools. (creating folders and managing
files in the cloud).
o Experienced in public speaking.
o Full driving licence
Desirable:
o Proven experience in community outreach, church engagement, or related fields.
o Familiarity with digital tools and social media platforms.
o Evidence of further education and an ability to engage diverse audiences.
o Previous church leadership experience is an advantage.
Person specification:
o Effective project management and organisational skills.
o Strong interpersonal and emotional intelligence for relationship building.
o Flexibility and adaptability to changing circumstances.
o Self-motivated with the ability to work independently and meet deadlines.
o Team worker with ability to work alone
o Ability to self-manage with a commitment to time keeping.o Motivated, adaptable and empathetic with a one-team approach and a problem-
solving mindset.
Additional Information:
o This role requires a strong ability to independently manage your time and tasks
effectively.
o Collaborative engagement with other Regional Coordinators and organisational
teams.
o From time to time, additional training, including safeguarding training, may be
required.
o The offer of employment will be subject to the appropriate pre-employment checks
such as references, qualifications, DBS criminal records, and eligibility to work in the
UK.
Barnabas Aid provides our staff with a welcoming and inclusive workplace that enables
everyone to develop and to do their best work collectively and individually. Join us and you
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnabas International is a large family of Christian ministries and charities focused on
giving practical support to suffering, abandoned and persecuted Christians around the
world. The ministry was founded in 1993, and since then, it has funded projects in more
than 100 countries, providing hope and help to millions of our brothers and sisters in Christ.
Some of our key projects include supplying food aid, medical supplies, educational and
vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence,
and support for pastors and church leaders. Barnabas Aid also provides advocacy for
religious freedom, especially for persecuted and suffering Christians.
Barnabas is primarily a Christian ministry and a charity. Employees are expected to
subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed
as being vocational. There is an occupational requirement for applicants to be practising
Christians, who are engaged in their local church, in order to be able to carry out our roles.
Overview of the Regional Coordinator role and the team
The Regional Coordinator plays a vital role in advancing the mission of Barnabas Aid by
building and nurturing relationships with churches, Christian organisations, and
individuals. The role aims to raise awareness, prayer, and financial support for the
persecuted church, fostering a network of engaged supporters and expanding the
organisation’s outreach.
Main duties and responsibilities
Strategy Implementation and Reporting:o Develop and execute regional outreach strategies aligned with organisational
goals.
o Monitor and evaluate engagement initiatives, providing regular updates and
reports.
o Maintain accurate records of engagements and donor activities using internal
systems.
Prayer Mobilisation:
o Host regular prayer meetings (virtual or in-person) for the region.
o Disseminate prayer resources and stay updated on current prayer requests.
o Attend daily organisational devotions in-person or online, unless this is not possible
due to an event or meeting.
Awareness Raising:
o Speak at churches, schools, conferences, and community events to share
Barnabas Aid’s mission.
o Collaborate with churches and Christian networks to organise awareness events
and campaigns.
o Distribute resources and materials to inform communities about the persecuted
church and suffering Christians.
o Network widely and to explore potential partnerships.
Income Generation and Donations:
o Cultivate relationships with potential supporters and donors.
o Plan and execute regional fundraising initiatives, including events and campaigns.
o Encourage financial and other resource donations, ensuring effective donor
stewardship.
Volunteer Development and Engagement:
o Recruit (when possible) train, and mentor volunteers to support outreach activities
providing resources and regular communication.
o Coordinate volunteer activities to align with regional and organisational strategies.
Community Engagement and Networking:
o Build and maintain strong relationships with church leaders, mission committees,
and Christian organisations.
o Collaborate with other Regional Coordinators to share best practices and
coordinate efforts.
o Attend conferences and networking events to expand Barnabas Aid’s reach and
influence.
Event and International Collaboration:o Contribute to planning and attend national conferences, festivals, and events.
o Participate in international trips to meet project partners, witness project impact, to
assist or lead in auditing a project and share insights with supporters and
colleagues.
Operational Flexibility:
o Manage a varied schedule, including evenings, weekends, and extensive travel.
o Ensure tasks are completed efficiently, including additional assignments as
needed.
Other duties:
The above is not an exhaustive list of duties. From time to time, the employee may be
asked or required to carry out other additional tasks, or duties, over and above their usual
day to day activities. Employees are expected to work collaboratively to support the
overall work of Barnabas Aid.
Essential:
o Practicing Christian who is engaged in his/her local church and is committed to
Barnabas Aid’s mission and values.
Essential Knowledge, Skills and Experience: (You will demonstrate strong evidence in the following areas)
o Excellent written and verbal communication skills.
o Strong organisational, multitasking, and problem-solving abilities.
o Proficiency - Microsoft Office Pack including Word, Excel, PowerPoint, Teams and
Outlook.
o General Computer Proficiency - Understanding of file management, navigating
operating systems, and using productivity tools. (creating folders and managing
files in the cloud).
o Experienced in public speaking.
o Full driving licence
Desirable:
o Proven experience in community outreach, church engagement, or related fields.
o Familiarity with digital tools and social media platforms.
o Evidence of further education and an ability to engage diverse audiences.
o Previous church leadership experience is an advantage.
Person specification:
o Effective project management and organisational skills.
o Strong interpersonal and emotional intelligence for relationship building.
o Flexibility and adaptability to changing circumstances.
o Self-motivated with the ability to work independently and meet deadlines.
o Team worker with ability to work alone
o Ability to self-manage with a commitment to time keeping.o Motivated, adaptable and empathetic with a one-team approach and a problem-
solving mindset.
Additional Information:
o This role requires a strong ability to independently manage your time and tasks
effectively.
o Collaborative engagement with other Regional Coordinators and organisational
teams.
o From time to time, additional training, including safeguarding training, may be
required.
o The offer of employment will be subject to the appropriate pre-employment checks
such as references, qualifications, DBS criminal records, and eligibility to work in the
UK.
Barnabas Aid provides our staff with a welcoming and inclusive workplace that enables
everyone to develop and to do their best work collectively and individually. Join us and you
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Background
Congenital Heart Disease affects 1 in 125 newborn babies, it is the most common condition at birth. Around 17,000 babies, children and adults are treated by the Leeds Congenital Heart Unit (LCHU) every year. The LCHU is the specialist heart centre for all of Yorkshire, The Humber, North East Lincolnshire and North Derbyshire.
Children’s Heart Surgery Fund (CHSF) provide tailored emotional, financial and practical support and essential resources to heart patients and their families. When families need us most, CHSF provide parent accommodation close to the hospital and a dedicated family support service during a child’s treatment. CHSF also provide vital medical equipment and resources to the Leeds Congenital Heart Unit and 19 regional clinics, including start-up NHS staff roles and specialist training across the network.
CHSF is a completely self-funded charity. Together, we are able to nurture a wonderful community of children, young people, adults and their families affected by congenital heart disease to live empowered lives.
Job Summary
As Fundraising Researcher you'll be responsible for proactively researching potential funders including corporate foundations and community funds, charitable trusts and other organisations to support our ambitious fundraising team. Working closely with the Trusts & Foundations Manager and Corporate Partnership Managers you'll ensure fundraising activity is supported across the organisation with robust research.
Role and Responsibilities
1. Research and identify charitable trusts and foundations, corporate, government and other funding opportunities that align with CHSF’s mission, vision and values.
2. Use prospect research tools and techniques to collate detailed prospect information e.g. business insider bulletins, directories, websites, AI etc.
3. Compile key information about each funding opportunity, including deadlines, eligibility criteria, application questions, and funder priorities, in a structured format.
4. Assist in reviewing and prioritising potential funding opportunities based on suitability for CHSF.
5. Support with impact monitoring and reporting to funders and corporate partners, including liaising with staff at the Leeds Congenital Heart Unit to collect information.
6. Organise and archive past grant applications, ensuring a structured and accessible digital filing system.
7. Support the team by keeping funding research up to date and easy to access for future applications.
8. Collaborate with finance/fundraising teams to ensure grant research aligns with fundraising priorities.
9. Work with the Marketing Team to promote funding received to meet the requirements of the funder.
10. Strong understanding of due diligence, data protection and fundraising regulations.
Other
1. To work flexibly as required by the needs of the service and carry out any other reasonable duties as required.
2. To prepare for and participate in monthly supervision sessions with your line manager.
3. To help promote CHSF fundraising opportunities, where appropriate and work with the fundraising team on new initiatives.
4. Adhere to charity’s policies and procedures.
5. To provide other support as identified by your line manager and commensurate with purpose of the role.
Benefits:
· 27 days annual leave (not including bank holidays), increasing to 29 days after 5 years’ service and an additional day off for birthdays
· Company pension scheme
· Health care cash plan
· Death in Service after successful completion of 12 months’ service
· Employee Assistance Programme
· Access to blue light card, charity worker discounts etc.
We are an equal opportunities employer and welcome applications from all parts of the community.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about community, creativity, and professional development? Join the British Association of Dramatherapists (BADth) and help shape the future of dramatherapy in the UK.
We’re looking for a dynamic and driven Membership Engagement & Development Coordinator to lead on member communications, grow our professional community, and deliver impactful CPD programmes. This is a unique opportunity to make a real difference in a creative and caring sector, supporting dramatherapists across the UK and beyond.
In this pivotal role, you’ll:
- Enhance member satisfaction and engagement through strategic communication and outreach.
- Coordinate a diverse and profitable CPD programme, including our annual conference.
- Drive membership growth and diversification, with a focus on inclusion and innovation.
- Support and celebrate our vibrant volunteer network.
- Work flexibly from home, with a supportive and collaborative team.
Whether you're experienced in membership development, event coordination, or communications—and especially if you’re excited by the arts therapies—we’d love to hear from you.
Apply by: Sunday 20 July 2025
Interviews: Week commencing 4 August 2025
Location: Remote (UK-based)
Salary: £30,000 per annum (pro-rata if part-time)
The client requests no contact from agencies or media sales.
Head of Retail and FOOD Services
Department: Directorate of Development and External Affairs
Salary: Starting at £47,264, rising to £54,728 FTE per annum + £480 home-based allowance FTE per annum
Location: Homebased with weekly national travel
Hours: 37 hours per week (full-time)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to join our team as the Head of Retail and FOOD Services. This is a unique opportunity to lead and innovate in a role that combines strategic leadership, operational excellence, and community impact.
Main Responsibilities:
- Develop and implement a multi-channel retail and food services strategy, including business planning, risk assessment, and performance management to increase net profit and service impact.
- Lead on budgeting, financial forecasting, and P&L management. Identify and develop new income-generating opportunities, including grants and tenders.
- Provide strategic leadership to geographically dispersed teams, ensuring effective recruitment, support and training of staff and volunteers.
Main Requirements
- Educated to degree level or above in a relevant sector.
- Demonstrable senior retail management knowledge and experience in managing complex projects, leading teams, and delivering measurable outcomes.
- Proven track record in income growth, financial planning, and managing budgets.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
• Apply via the Family Action Careers Hub linked to this advert
• Closing Date: 7th July at 23:59
Interviews are scheduled to take place from 16th-22nd July 2025.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




The client requests no contact from agencies or media sales.