Relationship Manager Jobs in Oxford, Oxfordshire
Working at Koreo
Koreo is a learning consultancy dedicated to imagining and building a better world. We work across civil society to help everyone experience the transformative power of radical learning. Since 2004, we have become one of the UK's leading learning and development partners for organisations with a social purpose, working alongside leaders in communities, social change organisations of all sizes, and convening learning networks across sectors and industries.
Our work is made up of a combination of consultancy projects, from large scale culture change programmes to discrete strategy and people development projects, as well as through our own programmes developing emerging and existing talent across the social change sector.
You can learn more about what it’s like to work at Koreo by exploring our Company Toolkit at www.koreo.co/toolkit. You'll benefit from:
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25 days holiday (5 days of which are fixed in August and Christmas), plus bank and public holidays
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Enhanced sick pay and family leave policies, flexible working arrangements, workplace pension scheme
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Cycle to Work scheme
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Fully comprehensive Employee Assistance Programme
The Job
The Learning Networks Portfolio Manager will:
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Report to the Managing Director
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Be employed on a permanent contract
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Be based remote or hybrid, with regular travel to London
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Be paid a pro rata full-time equivalent salary of £45,000-50,000
The Role In Brief
This position plays a central role in the delivery of Koreo’s work; responsible for a portfolio of the company’s biggest and most established programmes. It will be a varied role and will require someone to lead project teams in the design and delivery of high quality national learning programmes, while also playing a key role in the development of Koreo as an organisation
better able to build a just and regenerative future.
1. Responsible for the successful delivery and development of a portfolio of national learning programmes and projects. This portfolio of work is primarily focused on cross-sector learning programmes that bring cohorts of people together around learning missions. Examples include Civic Futures and the London Engagement Collaborative
with the GLA.
2. Responsible for sustaining and growing the portfolio, and with it Koreo’s profile, network, and income. This might be focused on developing the existing programmes in the portfolio, or could include wider writing, public speaking, pitching and networking
which support the distribution of the work.
3. An internal leadership role in developing a just and inclusive culture in which a diverse team can do its best work. This includes line management of one Project Coordinator, development of organisational practice and process, and work with the team on culture and development.
We’re looking for someone with the following skillset:
Commitment to Koreo Mission:
● An interest and motivation in driving social change through learning, and supporting people to create a more just and regenerative world through learning and development.
● An interest in understanding how social change happens in a complex world, and a commitment to supporting social change work that is consciously anti-oppressive, aware of power and agency, and committed to facing the big, messy challenges of the 21st century in a way that is both just and regenerative.
Strategic Leadership:
● Experience of a role with responsibility for the leadership of a team or portfolio of projects.
● Experience of strategy development and implementation, either at a programmatic or an organisational level.
Programme Management & Delivery:
● Experience of leading the design and delivery of learning programmes in an equivalent environment.
● Experience leading projects which required the effective management of a range of stakeholders through project and programme work. You will be able to demonstrate how you have engaged with those stakeholders to build their connection with and investment in the project, and how you managed that work.
● Experience of designing and facilitating learning/collaboration/experimentation spaces for individuals and groups, either in an organisational or programmatic context.
● Skills & Knowledge which enable you to design high quality programmes and learning spaces, to support individuals with their learning, and to facilitate group spaces.
● A familiarity with subjects relevant to Koreo’s work is essential. Successful candidates will likely be interested in subjects like collective impact, new approaches to power, working in and with complex systems, organisational design and psychology, participatory futures, activism and organising, multi-disciplinary practice, and much more that we don’t know about yet.
● An ability to communicate clearly and effectively with a range of stakeholders, with excellent verbal and written skills.
Operational Excellence:
● Experience working in a role which required excellent project planning, management & reporting.
● Experience working in a role in which you were responsible for building and then delivering against project budgets.
● Experience working with a CRM to manage relationships and programmes of work.
● An ability to organise and manage yourself, to work and deliver at pace to a high standard across a number of projects, to spot and solve problems as part of a proactive attitude.
● An ability to cope well with competing demands and changing environments, demonstrating flexibility and an ability to work in different settings and with different people.
Development & External Influencing:
● An understanding of the landscape of social change work, with a particular focus on UK non-profit and public sectors and the needs of people, organisations and networks in this space.
● Experience of winning, and/or growing projects or programmes of work to deliver on a business development target. This may be through growing existing projects, writing proposals/tender responses, or by taking a new idea from concept to operational delivery. Experience of doing this in an equivalent context is desirable.
● An ability to influence externally, with a particular focus on the production of content (in the form of blogs, articles, reports, videos, infographics) that support campaigns and external influencing.
People & Culture
● An ability to building positive relationships in a small, busy and ambitious team, leading and able to hold relationships with colleagues and our wider community.
● A commitment to your own personal development and learning, and an understanding of how that development will be supported by your work at Koreo.
It’s desirable, but not essential that the person has:
● An understanding of Justice, EDI, and anti-oppression and how to apply that understanding into organisational development.
● Experience of designing and delivering cross sector learning networks.
● Experience of client and account management in a consultancy context.
● Experience of designing spaces for cross-sector groups.
● Familiarity with practices like coaching, action learning, or particular methods of group work.
● Experience using Asana or an equivalent.
● Experience using Hubspot.
● An existing network in a relevant sector.
● An existing practice (and examples) of sharing your thinking or practice with a wider audience.
● Experience of line management.
Further information about the role can be found in the job pack linked on our socials or Medium page.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Access Foundation is focused on making a real difference to people’s lives by awarding grants to charities which make a valuable and measurable positive impact. Our grant giving objectives fall into three categories:
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to mitigate the digital divide by making computing facilities, support and learning available to disadvantaged and vulnerable people
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to advance the charitable causes of the registered charities which are chosen as the "Access Group Company Charities of the Year"
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to advance the charitable causes of charities for whom there is a strong emotional connection with a member of staff (e.g. through support they or a close relative have received from the charity)
The Foundation aims to achieve this via a fund from which it awards grants to other charitable organisations aligned with the principles above. You are a key member or the team that works towards our target to award grants to a total value of +/- £2 million each year.
The Access Foundation was set up in 2021 following the success and growth enjoyed by The Access Group over the previous decade. While affiliated with The Access Group in terms of its identity, The Access Foundation is a separate organisation, governed by an independent board of trustees and with its own objectives and goals.
The Access Foundation wants to fund projects and activities that make a real difference to people’s lives in the countries the Access group is active.To achieve our objectives, we are looking to appoint an experienced Operations Manager to help run and improve our operational processes.
Job objectives
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Support the trustees in the due diligence and evaluation of each applicant and facilitate the decision-making process for each application
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Support the ongoing evaluation process of all successful applicants and ensure agreed measures and outcomes are reported back to the Foundation in a timely manner
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Manage the external communication of the Foundation’s successes back to stakeholders and supporters, as well as other channels on social media, such as Instagram and LinkedIn
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Manage the communication with the Access Group and maintain an open channel of communication with the charities team at the Access group
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Manage the Admin and Grants Assistant and ensure all Admin processes as well as operational processes are running smoothly and make changes where required
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Manage the use of the accounting package Access Financials to ensure processes are followed and grantees paid on time.
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Oversee the data collation for and write the impact report
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Collaborate and work with the trustees and volunteers
Duties and responsibilities will include
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Write regular reports to the trustees of new applications, applications in progress and outcomes, inform and advise the trustees to achieve a swift decision on all cases
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Organise the publicity and communications around each successful grant, including newsfeeds, social media and website updates.
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Liase with the Access Marketing team to support their own comms
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Ensure financial accounts are accurate and complete
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Liase with 3rd parties such as external suppliers and partners ranging from auditors to our financial partners
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Draft Offer letters for the successful applicants
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Recruit, Manage and Appraise the Admin and Grant Assistant
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Attend trustees, volunteers and applications meetings
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Manage the access controls for volunteers and staff
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Oversee the financial accounts, approve invoices on our bespoke Finance system and deal with some financial accounting together with our Chair of the board of trustees
Skills and Experience Required
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Organised, efficient and reliable with the ability to juggle multiple tasks simultaneous
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A minimum of 2 years' experience in a similar role
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Strong interpersonal skills, with the ability to build positive relationships at all levels from junior to CEO
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Computer literate with good knowledge of Excel, Word and Outlook.
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The ability to be an ambassador for the Foundation to all external parties and stakeholders
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Strong verbal and written communication skills
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Ability to travel to London as required (minimum once every 6 weeks)
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Sympathy for grassroot charities
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Experience of the charity sector
The Access Foundation is focused on making a real difference to people’s lives by awarding grants to charities which make a valuable & positive impact
The client requests no contact from agencies or media sales.
Location: Work from home, with regular travel around England. Easy access to London is preferable.
Hours: 36 Hours - Full time
We are looking for a Fundraising Officer to lead the administration of CCT’s tiered membership programmes, annual and church-based appeals, legacies, and fundraising events. The Fundraising Officer will also support in the creation of marketing materials to support these initiatives.
Following the growth in audience development through online events and digital activity, CCT welcomed younger and international members and increased the number of donations. We have since witnessed decreased retention rates and are looking to implement methods to increase member and donor acquisition and retention.
The role of the Fundraising Officer is vital to maintaining excellent service delivery across our core fundraising programmes and providing strong supporter care.
This role will support the organisational-wide aim to build a collaborative fundraising culture and ensure CCT’s buildings at risk are sustained for the appreciation and benefit of future generations.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
If you have any questions, please contact us.
The closing date for receipt of applications is 8am on Thursday, 16 May 2024.
The interviews will take place online, using Microsoft Teams, on Thursday, 23 May 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Are you passionate about delivering excellent mental health support? We're looking for two outstanding Service Managers to join our growing service delivery and development team at Restore.
Every year we work with over 500 people across Oxfordshire, supporting them on their mental health recovery journey including helping them plan for the future, engage in meaningful activities such as gardening, crafts, woodwork and cookery, find paid work, or get into training or education.
As Service Manager at Restore you will work flexibly across a cluster of sites, mixing logistical support and direct service delivery and planning, with the opportunity to feed in to the development and innovation of our recovery services, helping to ensure the quality of our services remains second to none.
We are committed to creating a supportive working environment where you can thrive and grow. We invest in learning and development opportunities to ensure you can provide the best possible support to our members (service users), and continuously develop as a practitioner.
Person Specification - Please download the full job specification
What are we looking for?
You have a good understanding of the third sector, and demonstrate empathy with people with lived experience of mental health problems. You take pride in developing positive working relationships both internally and with external stakeholders.
You have an awareness of the stigma and discrimination those of us with experience of mental health problems encounter, and are determined to play your role in challenging that.
You are able to remain calm under pressure when dealing with sensitive staffing or member issues, and know when to seek support / escalate.
Essential (E) and Desirable (D) Requirements
Qualifications / Experience and other
- GCSE English and Maths Grade 5 or equivalent (E)
- At least two years’ experience in the voluntary sector or similar experience in a social or health care setting (E)
- Experience of working with people with mental health problems (E)
- Significant experience of managing staff and teams using effective performance management (E)
- Experience of representing an organisation to a range of external audiences (D)
- Budget management experience (D)
Skills and Abilities
- Excellent listening and communication skills (both written and verbal (E)
- Excellent time management, organisational and planning skills with the ability to manage multiple competing priorities (E)
- Demonstrable ability to devise, implement and maintain accurate record keeping practices and protocols (E)
- Demonstrable IT literacy and confidence using Microsoft Office suite (E)
- Car driver/owner.
Knowledge
- A working understanding of the value of reflective practice (E)
- A demonstrable awareness and commitment to anti discriminatory practice (E)
Closing date: Midnight on Sunday 19th May 2024
Interview date: Tuesday 28th May 2024
Please note that all applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.
The client requests no contact from agencies or media sales.
As our Senior Regional Partnerships Manager, you’ll be responsible for developing, leading, and managing British Heart Foundation’s (BHF) UK-wide Regional Partnerships Team to ensure that targets for new business acquisition and account management are achieved.
The role includes managing a team of Partnership Managers to support, empower and enable the Community Fundraising teams to maximise their success in winning, retaining, and maximising corporate partnerships across the UK.
In this role, you’ll be a key senior member of the Corporate Partnerships Team, playing an integral role in shaping the future of our partnerships.
Use your skills to help us get closer to a world free from the fear of heart and circulatory diseases.
Working arrangements
This is a home-based role with regular travel across the UK to meet with partners, prospects, line reports and regional Fundraising Managers. You will also need to travel to our London Office once a month. You’ll be reimbursed for all reasonable travel expenses.
On occasion, you may also be required to work flexibly to support evening and weekend activity. Where this is the case, you will be compensated for this with time off in lieu.
About you
As our perfect candidate, you bring end-to-end experience of identifying a partnership opportunity, taking the prospect through the sales cycle, and securing the corporate partnership. You have demonstrable experience in thinking commercially and winning six-figure + opportunities.
With excellent communication, networking, influencing, and relationship building skills, you have proven experience of working with others to secure significant bids, sharing skills and experiences with those around you.
A results-oriented go-getter, you are always willing to pick up the phone and reach out to cold prospects and have a demonstrable track record of building and writing partnership proposals and delivering presentations to board-level decision makers.
An influential and confident leader with team management experience, you have the confidence to present to senior-level stakeholders and think creatively to foster innovation across the organisation.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
Please note interviews may be held over Microsoft Teams or in person.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Product Development Manager - Maternity Cover
Reference: MAR20244106
Location: Flexible in UK
Salary: £38,389.00 - £41,312.00 Per Annum
Benefits: Pension, Life Assurance and Annual Leave
Duration: 9-12 months
This is a Fixed term (12months), full time role of 37.5 hours per week - The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
The successful candidate will be remote-based, there will be a requirement for occasional travel within the UK and to our Headquarters in Sandy, Bedfordshire.
We are looking for a high performing Product Development Manager to join the RSPB Commercial team, to manage the product sourcing for our gift categories. This is a great opportunity to work for the largest wildlife conservation organisation in Europe where you can be a part of our work to care for the environment and save nature.
About the role:
This is a fixed 12 month Maternity cover role, working in our Product, Licensing and Trade team, you will be responsible for developing and delivering commercially successful gift product ranges, which help to meet the financial and strategic objectives of the trading business and wider RSPB priorities and campaigns.
This role will support the Senior Product Development Manager in developing the gift strategy to meet the needs of our retail sales channels and ambitious income targets. Spotting new opportunities and working closely with new and existing suppliers and partners, will be key to delivering products at the right cost, the right quality and in line with the seasonal critical path.
We have a new strategy with ambitious targets, so this is an exciting time to join our fast-paced team and continue to contribute towards the fight to save nature.
What we will need from you:
Essential skills, knowledge and experience:
- Relevant experience in a similar product development or buying role
- Able to demonstrate commercial acumen and the creative vision to deliver commercial products.
- Experience managing and developing direct reports.
- Understanding of ethical and sustainable sourcing.
- Communication - listening, written and verbal: Able to communicate and present in a clear manner at all levels internally and externally.
- Influence - relationship building: Being able to engage stakeholders and negotiate to reach an agreement.
- Able to collaborate, motivate, inspire, and build respect at all levels.
- Judgment and decision-making: Able to define and clarify a situation or opportunity through gathering facts and evidence, evaluating options, and making a justifiable decision to progress.
- Numeracy and analysis: Able to understand and interpret sales and trend data to assist in future range planning.
- Detail-orientated, able to plan, prioritise and manage a large workload.
Desirable skills knowledge and experience:
- Experience in own brand product development, buying similar product categories; such as outdoor, stationary, food gift, licensed product, fashion accessories.
- Can demonstrate strategic thinking, has proven success in contributing to department growth.
- Experience managing change, is agile and broad-minded.
Closing date: 23:59, Fri, 24th May 2024
We are looking to conduct interviews for this position as soon as possible, so please don't delay in applying.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
This role will require completion of standard pre-employment checks.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Closing date: 19th May
Virtual Interview date: 30th May
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
This role sits within the Development team, a sub-team of Philanthropy, at Alzheimer’s Society and plays a vital role in the success of our Insurance United Against Dementia campaign. Insurance United Against Dementia (IUAD) is a senior volunteer led industry initiative which has raised an incredible £9million to date. We have ambitious plans to reach an initial £10million target within the next 12-months and to take the campaign into a second phase to achieve further impact.
Since the campaign launched in September 2017, we have seen significant success, raising awareness of dementia and the profile of Alzheimer’s Society and IUAD across the industry through corporate partnerships, philanthropy, industry events and owned activities.
We are looking for an individual who matches the ambition of the team and our industry supporter, someone with a personable style that can take ownership of the events fundraising stream and communication plans for the IUAD campaign.
The post holder offers unique opportunities to take responsibility for key initiatives, such as our flagship fundraising event, the Insurance Day for Dementia. The successful candidate will also lead on the securing, development, and delivery of activity within industry events and fundraising events led by industry supporters.
The role also leads key supporter and industry communications which help to celebrate successes and impact, while also growing awareness and engagement. This multi-faceted role will also support activations and exciting events, which are secured through our other development board and campaign, Sport United Against Dementia.
Alzheimer's Society has recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is a fantastic indication of how far we’ve travelled over the past few years.
We would love to welcome new skilled fundraisers to the team at a hugely exciting time as we build on the momentum achieved from our development boards to date. There is the opportunity to expand and grow income from a strong position with dedicated senior level support and this role is crucial to driving the continued success of activity with the insurance industry and meeting targets.
About you
We are looking for a professional and driven individual, with demonstrable experience of high value fundraising and working with senior stakeholders, and or partners.
The right candidate will:
- Demonstrate successes in achieving ambitious five and six figure fundraising targets from relationships, activities, or events.
- Be excited by the opportunity to own and develop key activities with our industry led campaign – utilising the experience and networks of our board members and other advocates.
- Have the confidence to add their personality, creativity, and ideas to further develop existing activities and to identify / cultivate new opportunities made available by our supporters.
- Develop and deliver memorable ways to promote the campaign to increase engagement and awareness and celebrate successes.
Personal attributes
- Verbal and written communication skills to liaise with a diverse range of stakeholders and customers to maximise outcomes for Alzheimer’s Society and people affected by dementia.
- Experienced project manager, skilled at planning and coordinating event logistics, and the ability to steer opportunities from start to finish.
- Experience of working with businesses to engage staff with charitable initiatives, and the ability to co-ordinate numerous stakeholders simultaneously.
- Demonstrate a positive, solutions-focussed attitude to bring fundraising activities to life for external audiences.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
The Door is a Christian youth charity based in Gloucestershire, established in 1991 for the benefit of all young people aged 11 to 25 and their families. It’s a place where every young person and their parents can feel safe, happy and valued, with the best possible opportunity to reach their potential.
We are currently looking for a dedicated and enthusiastic Bid Coordinator to join our Fundraising Team. Within the team you’d be responsible for generating income from The Door’s fundraising portfolio to meet our budgeted current and future service delivery needs, and specifically for raising income from grants and tender bids. You’d coordinate the end-to-end process of bid submission, from researching funding opportunities to writing compelling bids to ensuring the timely delivery of reports to funders.
You’ll be an excellent written communicator, with the ability to compose accurate, concise and persuasive prose, strong administrative and relationship management skills, experience of working with budgets and a good eye for detail. You should have experience of writing successful funding bids and reports. A detailed understanding of the wider funding environment in the voluntary sector is also highly desirable.
This role is home-based and ideal for a skilled bid writer who needs flexible hours. Occasional travel to our office in Stroud, Gloucestershire will be required. Applicants must be UK-based and eligible to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: Remote with occasional travel to Bristol
Salary:£42,750
Length of contract: Fixed Term Contract – 12 months
Hours per week: 37
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Operations Manager role:
As Operations Manager, the successful candidate will play an integral role in the effective day to day management of key business support services including operations, IT data and premises. The role includes line manage responsibilities of the inhouse team as well as maintaining key relationships with outsourced companies to ensure objectives are met.
Key duties and responsibilities of the Operations Manager:
Operations:
- Manage the non-pay elements of the Operations Budget, including IT budget. (approximately £400K annually)
- Ensure that the technical, digital and office environment needs of all staff (across all sites and remote workers) are fit for purpose and adequately resourced
- Compliance with Health and Safety legislation
- Oversee the effective management of communal facilities, office resources and equipment.
- Responsible to complete, monitor and maintain the Operations Risk Management register.
Data Protection and Management:
- Provide subject matter expert advice on GDPR compliance and data protection.
- Responsible for co-ordinating the Data Champions Group to ensure that all Data Protection Polices are kept up to date.
- Responsible for all Subject Access and Right To Be Forgotten Requests
- Act as the ICO liaison.
- Responsible for setting GDPR training requirements
- Manage the Intranet and SharePoint sites
- Responsible for ensuring that the CRM operates in line with WA’s IT and GDPR Policies.
- Responsible for monitoring the ongoing archiving connection.
IT:
- Work with the external IT contractors to ensure effective delivery of the WA IT strategy.
- Ensure effective management and coordination of IT systems, equipment, office machinery, premises, and services.
- Plan, develop and implement strategies for IT
- Ensure organisation wide compliance with IT policies.
- Manage responsive IT support, maintain central records for externally provisioned services.
- Oversee the effective use of databases and file storage
What we are looking for in our Operations Manager:
- Experience and knowledge of a variety of software packages, particularly MS products
- Line Management experience
- Experience of hardware troubleshooting and support
- Solution driven and the ability to think creatively, working to tight deadlines
- Experience in health and safety
- Excellent IT skills and computer literacy
- Good knowledge of GDPR and confidentiality
- Good oral and written communication skills
Benefits of joining us as our Operations Manager include:
- Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
- Valuable Pension Benefits: a generous 7% employer contribution.
- Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
- Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
- Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
- Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
- Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).
NB:
- Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
- If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
- We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
- All posts, including remote posts, must be based in the UK.
- Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
- We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies.
- Please read our Single Sex Statement on the Women's Aid website
The client requests no contact from agencies or media sales.
Location: Remote (UK-based), role may require occasional travel
Salary: £42,750 per annum
Length of contract: Fixed Term until 31 March 2025
Hours per week: 37
Reports to: Head of Strategic Programmes
Closing date: 9am, 1st of May 2024
Interviews: w/c 6th May or w/c 13th May 2024
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Project Manager role:
As Project Manager, the successful candidate will play an integral role in working across the organisation to ensure that sound project management principles are being used in all aspects of our work. You will be responsible for delivering cross-cutting, significant and complex programmes and projects that underpin Women’s Aid’s strategy.
You will support the Head of Strategic Programmes to effectively schedule and monitor the projects, programmes and core business activity across the organisation, in line with our key strategic goals.
Key duties and responsibilities of the Project Manager:
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Full scale project management of key strategic projects across a project’s full life cycle, to deliver within scope, on time, on budget, and within quality commitments. This includes designing project models, allocating resources, scheduling, monitoring, stakeholder communications, reporting and budget management.
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Assessing and recommending to the senior leadership team the viability and suitability of new proposed projects.
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Continually ensuring project specific risks are identified, assessed and mitigated, and escalating to senior managers as appropriate.
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Supporting the creation, embedding and monitoring of performance and outcome measures relating to project deliverables.
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Monitoring and managing interdependencies between projects across the organisation, and ensuring that projects are delivered in line with Women’s Aid’s strategic objectives.
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Building professional and functional working relationships with key stakeholders, across all levels, to ensure optimum information flow and understanding of key business areas.
What we are looking for in our Project Manager:
Essential:
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Substantial (5+ years) proven experience in project planning and execution, monitoring and reporting, and achievement of objectives.
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Experience managing large (£50k+) and complex (e.g. cross-cutting multiple teams/functions) budgets.
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Ability to work at pace and deliver to deadlines, prioritising work depending on organisational need.
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Ability to interpret top-line briefs and turn these into practical action.
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Ability to identify and manage project-based risks and issues, identify key decision points and define options for decision-makers.
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Ability to work on own initiative to meet objectives in a complex, changing environment
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Excellent verbal and written communication skills, including facilitation and presenting to a wide range of audiences
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Knowledge of a variety of project management principles and frameworks.
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Commitment to anti-discriminatory practice and equal opportunities.
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Willingness to travel across the UK on occasion, as required by the job role
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A basic understanding of the experiences and needs of women and children affected by gender-based violence.
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An understanding of the role and work of Women’s Aid, and commitment to its values.
Desirable:
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Project management qualification.
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Cross-organisational matrix programme management.
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Project management work in a similar not for profit setting.
Benefits of joining us as our Project Manager include:
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Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
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Valuable Pension Benefits: a generous 7% employer contribution.
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Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
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Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
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Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
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Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
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Please ensure that you also complete the EDI form and send all completed paperwork to recruitment. (Please clearly mark your name and the role title in the subject line of your email).
NB:
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Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
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If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
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We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
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All posts, including remote posts, must be based in the UK.
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Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
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We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies. For an informal chat about your needs or to receive the application pack in another format, please email recruitment.
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Please read our Single Sex Statement here: Women's Aid: Single sex services statement - Women’s Aid
The client requests no contact from agencies or media sales.
Location: Home based with UK-wide travel, as required/on occasion
Contract details: Fixed term contract for 12 months (possibility to extend)
Salary: £40,000-£45,000 per annum
Hours: Full-time
Directorate:Strategy, Insight and Portfolio
Reporting to: Head of Commercial & Events
Responsible for: N/A
The NFCC is a charity and membership organisation, representing all Fire and Rescue Services across the UK. We are the professional voice of fire and rescue services.
The NFCC is seeking to grow and diversify its income so we can be more sustainable into the future, better equipped to deliver against our charitable objects.
To support this mission, we are seeking an experienced Business Development Manager to help drive our new commercial strategy and increase our income from business and commercial activity.
Who are we looking for:
The successful candidate will be a dynamic, forward thinking, team player with a ‘can do’ attitude and a real passion to deliver as part of an expanding team with ambitious growth plans.
You will have significant experience in business development and / or income generation with a proven track record of generating income and meeting targets with strong commercial awareness.
You will have excellent communication and engagement skills, with the ability to work with a wide range of senior stakeholders including members, potential members, Charity Trustees, commercial suppliers and more widely.
You will be confident in managing, inspiring and engaging with both external and internal stakeholders and be a flexible and committed team player.
What you will be doing:
Main Role Responsibilities
- To work with the Head of Commercial and Events on the development of the commercial strategy with the support of Trustees, the senior leadership team, members and other staff and stakeholders as necessary.
- To be responsible for identifying and delivering key income streams, as outlined in the commercial strategy to meet agreed financial targets and KPIs.
- To manage existing and develop new relationships with customers to ensure customer satisfactions whilst achieving and maximising income opportunities.
- Measure and evaluate the success of the commercial strategy business development and income generation workstreams.
- To represent the NFCC to corporate audiences and at corporate events, delivering pitches and presentations.
- To continually be researching new business opportunities for specific target markets.
- To develop new corporate partnerships through relationship building.
- To be responsible for the account management of appropriate partnerships and provide the highest level of relationship management.
- Preparation of reports, briefing papers and other information on various matters, when required.to the senior management team and Trustees including liaison with senior members and officers across the National Fire Chiefs Council, other relevant staff across Fire and Rescue Services.
- Act as liaison and first point of contact for commercial enquiries into the NFCC and dealing with them as appropriate. Enquiries may be from within the organisation, other fire and rescue services or elsewhere.
- To create and assist in the drafting of timely and well-informed reports, business cases and provide advice regarding commercial developments.
- Develop an effective network with Fire and Rescue Service sector groups and other internal and external stakeholders.
- Establish and maintain management processes and systems that provide for clear and understandable management information.
How to apply:
Please apply using your CV and a supporting statement via the NFCC websitev by 14th May 2024.
Your supporting statement should set out your relevant knowledge, skills and experience against the job description. It should be no more than two sides of A4.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
The client requests no contact from agencies or media sales.
About the role
- Job Title: Justice Programme Manager
- Location: Remote/Hybrid/Nottingham
- Salary: £40,000 p/a based on 35 hours per week
- Fixed term contract for two years
Headway is seeking a new Justice Programme Manager who will expand the current services to have a greater impact on police and probation services, improving knowledge and understanding and the support offenders with brain injuries receive.
We want someone who can both oversee the existing projects, such as our brain injury ID cards, whilst expanding the services in line with our new strategy, due to launch in the summer of 2024.
What will you do:
- Develop and implement a strategy for Headway’s work within the criminal justice system.
- Work with and develop key relationships across, police, probation services to improve knowledge and systems for offenders with brain injuries.
- Develop new justice related projects, including working with Headway’s fundraising team, to generate new income to expand the services.
- Work with the network of local Headway charities, to expand their work, within the justice system.
- Manage and deliver Headway’s justice related training initiatives.
- Oversee the successful delivery of Headway UK’s Brain Injury ID Card, including the line management of the project lead.
About you
We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:
- Have a passion for improving lives for brain injury survivors, within the criminal justice system.
- Have substantial experience of working within the criminal justice system.
- Be able to operate at both a strategic and an operational level, with experience of planning and delivering a range of projects and programmes.
- Have experience of generating income, from statutory and governmental bodies, such as HMPPS.
- Be an excellent communicator with experience of building partnerships within the criminal justice system.
Benefits
As a staff member at Headway UK you’ll have access the following range of benefits;
Financial Security
- Competitive Salaries
- Pension - You’ll be automatically be enrolled into the Pensions People with Headway contributing between 5 – 8%
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
About us
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
Safeguarding
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a criminal background check and two satisfactory references.
Equality, Diversity and Inclusion
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to drop us an email if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway UK and we look forward to getting to know you!
Next steps
- Closing date: Wednesday 15 May 2024 at midnight
- Interview: Thursday 23 and Friday 24 May 2024
The client requests no contact from agencies or media sales.
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a SENIOR NEW BUSINESS MANAGER – REGIONAL CORPORATES to join our team.
Please see below for more information on what just might be your future role.
About You
Are you experienced in new business supporter acquisition in national charities? Have you got 3 years experience winning new business for charities? Are you familiar with community fundraising and supporter engagement? Have you managed a team towards an ambitious target? If you have this and would love to help us become more visible in communities then please read on.
About the Role
You will lead 2 Business Development Managers directly to deliver a 6-figure team new business target across the country. You will also support the upskilling and support of our Area Fundraising Managers in their local new business endeavours. You will ensure a solid strategy, creative prospecting plan and pipeline management to achieve our agreed targets as well as have your own personal pipeline. You will also support the team in liaising with our national Corporate Partnership team, Marketing teams and more to ensure the team have everything they need to identify, prospect, win and report on new business.
About the Team
You are joining a passionate team part way through a 3-year strategy implementation that has seen the team forecast to almost double income within 2 years.
Part of the Commercial Directorate which has ambitious growth plans focussed on growing our supporter base.
Administration and Systems Manager
£35k p.a.
Location: initially remote working but to be hybrid based in W/NW/SW London.
We are looking for an experienced Administration and Systems Manager to join our enthusiastic and friendly Operations team. Help Counselling is a small Mental Health charity providing one-to-one counselling, both in person and online to adults over 18. We are also a well-established clinical training placement provider for trainee counsellors and psychotherapists studying with prestigious training organisations in London.
About Help
Help Counselling is well-established Mental Health Charity with a heritage of over 50 years. We provide training placements for clinical supervisors, counsellors and psychotherapists who need to gain clinical experience to qualify (or further qualify) and be registered with one of the industry professional bodies such as, BACP or UKCP. For ethical reasons, the work trainee counsellors / psychotherapists do is unpaid, i.e., they must volunteer their time.
This volunteer model enables Help to fulfil its charitable aim of providing low-cost counselling services. It can take between 3-5 years to qualify, and our training placements are for minimum of 12 months meaning we can also provide clients with long-term help. Having consistence and continuity plays a pivotal role in building a safe, therapeutic, and trusting alliance between the counsellor and client.
The blend of low-cost and long-term talking therapy is much needed in a time of increasing demand for mental health support and increasing complexity of presenting issues.
About the job
The purpose of this role is to manage the daily administrative operations and a small administration team of 2 people. The objective being to ensure that we meet our monthly targets, are compliant with the requirements of BACP, run efficiently and deal with exceptions in a timely, ethical, and effective manner.
Currently our client volumes are between 250-350, we have approximately 90 counsellors and clinical team of approximately 20.
We operate a number of cloud-based IT systems and have outsourced HR and Finance functions.
Key responsibilities
Team management
Directing the team to make sure work is scheduled, fully completed and managed efficiently.
Line managing and coaching team members to achieve their objectives and develop their skills, confidence and abilities.
Systems management.
Managing the impacts and interactions between processes and systems which can be complex and far reaching.
Monitoring and ensuring all systems used are accurate and up to date, performing, interpreting and following up on system audits.
Information review, reporting and continuous improvement.
Create, review and report on operational data and use this information to solve potential problems or strengthen business performance.
Evaluate processes and policies, look for and make improvements as necessary. Ensure that processes and policies are easy to understand and up to date.
Stakeholder management
Provide a point of escalation and decision-making for queries arising from clients, counsellors, supervisors, training organisations and other stakeholders.
Quality of service
Ensure all queries and contacts are dealt with professionally, accurately and promptly.
Manage all aspects of the administrative tasks and process required.
The Candidate
Education & experience: 5-6 years’ administrative, operations, customer service and supervisory experience, ideally within the charity or not-for-profit sector.
Skills:
· Ability to analyse information and develop practical solutions.
Planning, critical thinking, problem solving, and task and time management skills.
· Interpersonal, line management, coaching, and verbal and written communication skills.
· Technical expert on MS Office suite and hands-on experience of CRM and / or clinical management system.
· Knowledge / experience of JotForm (Powerforms or equivalent), Stripe and DocuSign will be advantageous.
About you:
· Self-motivated and able to work on your own initiative.
· Well-organised with ability to analyse information and problem-solve, work at pace, work flexibly and prioritise effectively.
· Excellent attention to detail, thorough and accurate.
· Proven track-record in high quality customer service skills, confident on the telephone.
· Quick to learn new systems and proficient with technology.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a Product and Portfolio Manager within our Porfolio Development Team. You will have demonstrable experience in product/portfolio lifecycle management as well as a proven track record of successfully developing a cohesive portfolio strategy. You will need significant experience of meeting new business targets and driving business growth, as well as the development of a new business pipeline.
Salary: £40,708 - £46,523 per annum
Contract period: Permanent
Reporting to: Chief Operating Officer
Team: Portfolio Development
Location: Oxford / hybrid working (up to full time from home, in line with Picker's remote and home working policy - must be based in the UK)
In this role, you will work closely with colleagues to introduce new products and services that will support our growth and charitable impact. The role will include responsibility for meeting a new business target, through lead generation. This is an important and dynamic role that will require strategic thinking and a strongly collaborative approach.
This role
In this role, you will:
- Manage the existing product portfolio, reviewing the existing offering in relation to market trends, client needs, the competitive landscape and the Charity's strategic goals
- Develop detailed product knowledge across the portfolio of products, leading development activity for each area alongside ongoing assessment of financial performance and product/service viability.
- Recommend and oversee product improvements, using market demand and customer and colleague feedback to identify and prioritise change.
- Working with the Chief Operating Officer and service leads to understand trends and opportunities across the portfolio and associated markets.
- Engage with expert colleagues from across the organisation to understand and support the development of their product ideas, evaluating these against internal and external factors including feasibility, expected value, and market demand.
- Financial and strategic modelling of new product options based on market demand, fit to Picker strategy, impact/income potential, strength of offering and ability to reach target audience.
- Work in partnership with the Chief Operating Officer, Head of Service Delivery, service leads, and the Marketing and Communications Manager to develop marketing plans to support demand generation on a thematic basis, providing expert product knowledge, customer insight and new business leads.
About You
You will have:
- Demonstrable experiences in product/portfolio lifecycle management.
- Demonstrable experience of managing project timetables, including reviewing progress and amending plans to address changing requirements
- Proven track record of successfully developing a cohesive portfolio strategy that supports brand integrity/growth, whilst growing individual business lines/products/services
- Significant experience of meeting product/service business targets. Including driving business growth with new services and/or in new markets
- Experience of success in the development and qualification of a new business pipeline (including campaign management and follow-up)
- Demonstrable leadership skills, with the ability to lead projects through to successful completion
- High levels of IT literacy, especially in Microsoft Word, Excel, PowerPoint, Outlook, Teams and Dynamics
- Highly numerate and confident in dealing with quantitative data including management and financial information
- Ability to work collaboratively at corporate and departmental levels and, where necessary, with external suppliers and contacts
- Excellent grasp of the English language in the business context
- Ability to apply innovative thinking to identify how new research methodologies could be beneficial to the organisation and its clients
- Empathy with Picker and its aims
This is a summary of the job description. Please review the full job description below.
About Picker Institute Europe
Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone.
We evaluate the areas of health and social care that matter most to people, producing actionable and insightful results to drive advances in standards. If you are passionate about putting people at the forefront of healthcare services, then Picker could be the place for you.
Working with us
Here at Picker, we believe in treating our people well; from excellent career opportunities to a positive, collaborative culture. We all work with a shared set of values that inspire us to achieve the biggest impact.
Working alongside colleagues who are experts in their field, you will be part of a team contributing to our vision ‘the highest quality person centred care for all, always’. You will contribute to our research with NHS Trusts and many high profile charities, such as The British Heart Foundation, Pancreatic Cancer UK and Mind.
To support you we offer a friendly, person centred working culture with many benefits including:
- Flexible and hybrid working opportunities, including flexible start and finish times
- Convenient Oxford location with free parking
- 25 days holiday, increasing to 30 days, plus public holidays
- Option to buy or sell up to 5 days of annual leave
- Christmas office closure (currently an additional 3 1/2 days leave)
- Contributory company pension scheme (currently employer matching up to 8%)
- Enhanced maternity, paternity and adoption pay
- Free life assurance (currently 4 x salary)
- Tailored learning and development, including access to complete iHasco training library
- Health and wellbeing resources including an Employee Assistance Programme
- Season ticket loan scheme
- Regular calendar of social activities organised by a dedicated Social, Wellbeing and Employee Engagement team
The client requests no contact from agencies or media sales.