Relationship manager jobs

About us

We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.

The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.

Our organisation has a privileged opportunity to make a difference to the lives of millions of young people, helping to inspire and prepare them for the fast-changing world of work, and we want you to help us make it happen.

Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!

About the role

The Careers & Enterprise Company (CEC) is looking for a Senior Manager - Network to support our mission to help every young person find their best next step. You will ensure consistent high-quality delivery and support for all Careers Hubs across the country.

You will play a key role in delivering CEC’s current and future ambitions through our network of Careers Hubs, including the government’s ambition for a new work experience guarantee to ensure that all pupils participate in 2 weeks’ worth of work experience by the time they leave year 11. Careers Hubs will be a key coordinating and delivery mechanism for this guarantee.

You will balance national intent with local priorities, ensuring national government agenda is delivered upon through the lens of place and devolution. You will work closely with senior stakeholders across Strategic and Local Authorities who we partner with in the delivery of careers education through Careers Hubs.

Reporting to the Associate Head of Network Development, with a team of 8 Area Managers, you will provide a central point of accountability, senior stakeholder management and operational support to Area Managers.

You will contribute as a member of the senior management team of Network and Employers and the wider organisation. Contributing towards the strategy and operational delivery and leading/co-leading on cross Network and Employer and cross-company projects.

This role suits someone who can lead the delivery of a large-scale national programme and is a natural relationship builder. You will thrive on delivering change management and be comfortable working through ambiguity to secure lasting impact. The role will require travel across the country.

To apply, please visit our website via the apply button, complete the application form and cover letter and upload an anonymised version of your CV.

Please describe the following in your cover letter:

• How do you meet the experience, skills and competency criteria detailed in the job profile?
• What do you consider the biggest risk and opportunities to careers education?
• Why would you like to work for Careers and Enterprise Company?
• Right to Work 

Closing date: 7th November 2025 (Midnight)

It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.

We are recruiting for a Philanthropy Manager to manage a portfolio of dedicated major donors who contribute significant funding to the charity, developing and implementing inspiring supporter journeys that encourage repeated/ increased support. The postholder will work within a committed and supportive team environment, working collaboratively to raise awareness of the charity’s services, initiating and building mutually beneficial and sustainable relationships to ensure long-term support.

About Life:

Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life’s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred.

Our Values:

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal.
• Solidarity – We’re with you and for you.
• Community – We’re better together.
• Charity – Doing good for one another.
• Common good – Building a better world.

About You

Reporting to the Head of Fundraising, the postholder will work closely with the Individual Giving Manager and other fundraising team members to identify major donor prospects, ensuring thorough research and engagement to cultivate relationships and solicit major gifts. The role will also involve interacting with senior church contacts such as Archbishops and diocesan representatives who have a history of support, so whilst the charity is non-religious and non-political, sensitivity within this jurisdiction will be required.

Information about the role: 

For further information, please see the attached job description. 

Salary: £36,000 – £40,000 FTE

Hours: 21 hours per week over 3 days

Location: Home-Based with frequent travel to supporter locations and occasional travel to Head Office (Leamington Spa)

Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found.

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Extra annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

We’re looking for a talented and driven Corporate Partnerships Manager to join a renowned charity within an expanding fundraising team to help grow their network of business supporters.

Role Overview
This is a fantastic opportunity for a creative, entrepreneurial fundraiser to secure new, high-value partnerships and manage meaningful relationships with leading UK companies — supporting the charity’s mission to bring lasting change to communities across the country.

Key Responsibilities

• Identify and secure new corporate partnerships and sponsorships.
• Manage and grow existing partnerships to deliver mutual benefit and long-term support.
• Create compelling, high-quality proposals and presentations that inspire action.
• Build and maintain a strong pipeline of corporate prospects.
• Collaborate with teams across fundraising, marketing, and community services.
• Ensure best practice in stewardship, data management, and reporting.

Person Specification
We’re looking for someone who is both strategic and hands-on, with:

• A strong track record of securing five-figure (or higher) corporate partnerships.
• Excellent presentation, negotiation, and influencing skills.
• An entrepreneurial approach with the ability to spot and develop new opportunities.
• Strong relationship management and stakeholder engagement skills.
• A good understanding of how corporates structure CSR and community investment.
• The ability to manage multiple priorities with accuracy and creativity.

What’s on Offer

• Location: Hybrid, 2 days/week in London
• Salary: £42,000
• Contract: Permanent, Full-time

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

We’re looking for a supportive and proactive Regional Centre Manager who can enable our passionate and committed London team to deliver an excellent service for the client gardeners.

Confident business development skills are needed to identify new partnerships and expand our programme delivery to ensure the continued sustainability of the centre.

Creativity, problem solving, prioritising and the ability to manage a diverse workload, where each day is different, is key in this role.

Our Regional Centre Manager in London will be based in our Battersea Park office. Option for hybrid role with up to 2 days remote working per week.

Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.

We are currently seeking a Patrons Manager to join our fantastic Development Department on a permanent, full-time basis.

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.

The role:
We’re looking for a passionate and strategic Patrons Manager to join our high-performing Development team. Working closely with the Head of Individual Giving and managing the Membership Officer, you’ll play a key role in delivering exceptional stewardship for our members and supporters, helping to meet and exceed annual income targets.

Our members are at the heart of everything we do at Shakespeare’s Globe. They enjoy a range of benefits that bring them closer to our work - from priority booking and exclusive events to our much-loved Globe magazine. Joining us at an exciting time following the relaunch of our Friends membership scheme, you’ll ensure its smooth delivery and ongoing growth, while cultivating meaningful engagement with our Patron community.

Guided by the Globe’s new 5-year business plan, you’ll lead on the strategic development of Friends and Patrons and contribute to individual giving campaigns across both revenue and capital projects. You’ll also collaborate with the Head of Individual Giving to strengthen our US philanthropic programme, helping to build lasting relationships.

The skills:

• Experience of holding responsibility for membership development, retention and assessment within an arts organisation or charity.
• Experience of successful face-to-face fundraising and high-level donor focused development.
• A demonstrable commitment to excellent donor stewardship at the highest level. 
• Experience of delivering fundraising targets, effective operational planning and financial tracking.
• Excellent interpersonal and verbal communication skills with a variety of people at all levels, including a well-developed sense of tact and diplomacy. 
• Experience of writing copy and corresponding with donors demonstrating strong literacy skills and the ability to create a compelling case for support.
• Experience of establishing and maintaining effective working relationships and being a supportive team member.
• Experience of strong people management skills, either through direct line management or comparable responsibilities.
• Experience using a CRM system in a Development department (we use Tessitura).
• Proven project management skills, gained through having developed and managed projects independently. 
• Strong organisational skills with attention to detail and the ability to prioritise and work under pressure.
• Ability to analyse and present complex data and make recommendations for action/improvement.
• Demonstrable knowledge of marketing theory and its application to the development of successful membership recruitment and retention campaigns.
• Demonstrable knowledge of membership schemes across the arts sector, as well as general trends, techniques in fundraising and external relations.
• Understanding of the principles of equality and diversity and the ability to apply and promote these in practice at work.

 
Benefits:
•    Discount in the Globe shop and onsite restaurants/cafes
•    Staff discounts via My Globe perks and better Bankside Buzzcard
•    Free entry to selected shows, events and activities
•    Access to our free employee assistance programme and 24/7 virtual GP service
•    Enhanced maternity, paternity, adoption, and shared parental leave and pay
•    Life assurance scheme 
•    Rental deposit scheme
•    Season ticket loans 
•    Eye test voucher scheme
•    Flu vaccination scheme
•    Cycle to work scheme
•    Enhanced employer pension contributions after 12 months service.

Interested? Know someone who'd be perfect for the role?

• For more information, please download the job description from our website
• To apply, please complete the online application form on our main jobs page by 12.00pm (noon) on Thursday 6 November 2025. 

Please note that we may close this advert early, once a certain number of applications have been received.

If you have any queries on the application process or online form, please email our Recruitment team (contact details on the main jobs page).

Grade: 4

Position type: Full time. Permanent, 37.5 hrs per week. Flexible working considered.

Responsible to: Head of Learning and Development

Direct reports: None

Location: ShelterBox HQ, Truro. (Hybrid, with a minimum of 2 days a week in the office)

Travel Requirements:

This role will require circa 6 weeks of UK travel per year to deliver our residential courses. Each course is up to one week in duration.

The role holder may be asked to travel internationally to deliver training programmes in support of our global team of affiliates and volunteers, unlikely to exceed 2 weeks in duration.

This role may also be infrequently required to deploy as part of a ShelterBox project delivery team, working alongside our programme partners. These deployments are unlikely to exceed 2 weeks in duration.

Role purpose:

At ShelterBox, we are deeply committed to ensuring our staff, volunteers and international partners have access to the learning and development opportunities they need. Whether that is to improve their skills, implement change, keep the organisation compliant, or strengthen our collective ways of working, it is always with the goal of increasing our ability to deliver our mission.

The role of Training Manager is a vital part of the Learning and Development team, leading on our core calendar of purpose-led, residential training programmes as well as managing the compliance and mandatory training needs of our people.

Who are we looking for?

ShelterBox is seeking a dedicated, motivated and proactive professional with a training background, and the ability to develop and execute complex training plans at the forefront of their skills.

We are looking for someone to fit into a passionate and purpose-driven team, who can take ownership of a broad range of training programmes, and balance the needs of multiple projects at once.

The individual should enjoy delivering training, developing annual plans to address the compliance needs of an organisation, managing complex logistics involved with residential training, and working alongside staff and volunteers.

This is a great opportunity to be involved with a forward-focussed team, who work across the breadth of a humanitarian charity, and are constantly striving to support our people and partners.

Main role and responsibilities

As Training Manager, you will be responsible for the development, planning and delivery of ShelterBox's core training calendar. This encompasses our range of mandatory and compliance training courses, alongside our residential training programmes and any other programmes as decided in collaboration with the Head of Learning and Development. Through careful planning, budgeting and engagement with key stakeholders across the organisation, you will ensure the core calendar and associated training content is relevant to the evolving business needs and is able to be accessed by all who require it. You will ensure the stewardship and maintenance of our training resources, and relationship management of key contacts at our training venues and volunteers to enable long-term, sustainable delivery of our programmes. In addition, you will support the delivery of other L&D solutions as required by other organisational requirements.

Duties will include but not be limited to:

• Annual planning of our core training calendar in-line with the business planning and budgeting cycle
• Development and management of the budget to enable the delivery of the core training calendar in-line with the budgeting cycle and promoting the best value-for money
• Planning and delivery of the Travel Security Training programme in-line with the requirements of the Deployable Personnel Minimum Training Standards Policy
• Planning and delivery of the We Are ShelterBox programme in-line with the induction pathway and business need
• Working with the People Assistant, ensure the management of all course and participant logistics including travel, accommodation and expenses.
• Scheduling and delivery of all compliance and mandatory training programmes including, but not limited to: GDPR; Cyber Security; Anti-Money Laundering; Anti Bribery; Payment Card Industry; First Aid; Trauma Risk Management; Fire Marshall, Etc.
• Maintenance and resupply of all training resources required to deliver our core calendar programmes, including inventory management of our 40ft shipping container.
• Business partnering with key risk owners such as Head of Legal and Risk, IT Service and Security Manager, Facilities Manager, and Head of Security to ensure our compliance needs are being met with the course content we have available, amending as necessary.
• Track and report on the compliance of our people against our mandatory and compliance programmes, feeding into the People and Risk Committee papers.
• Manage all risk assessment and mitigations processes for our training programmes, ensuring they are up to date, relevant to the risks faced on our programmes and our compliance with them.
• Support the management of the Qualsafe-registered "ShelterBox Training Centre" that enables the delivery of in-house first aid qualifications.
• Deliver Qualsafe-regulated, in-house first aid training as well as developing and delivering austere first aid training packages relevant to our work in high-risk environments.
• Develop and manage relationships with external service providers and volunteers to enable the sustainable delivery of our residential training programmes.
• Work with the learning management system to ensure all learning initiatives are tracked and monitored for completion.
• Support the delivery of capacity sharing initiatives with our programme partners in high-risk locations as required by the Programme Delivery team.
• Support the delivery of corporate and donor engagement events as required by the Philanthropy and Partnerships team

Other responsibilities

• Any other duties as required which are deemed appropriate to the level and grade of the post.

Join the award-winning Moving Medicine team, led by the Faculty of Sport and Exercise Medicine UK. We're seeking a dynamic Project Manager to lead two impactful patient-centred physical activity projects.

About the role:

Moving Medicine is an award-winning initiative of the Faculty of Sport and Exercise Medicine UK (FSEM) aimed at improving health through physical activity. It provides healthcare professionals with practical tools and evidence-based resources to promote physical activity in clinical practice. Moving Medicine is our free, award-winning initiative, designed to provide clinicians and allied health professionals with accessible, evidence based, condition specific information to help give advice on physical activity at all stages of a patient’s treatment pathway.

We are expanding our impact through the development of additional Moving Medicine resources for patients. This role will include project managing two large, interlinked projects, with time split across both:

One project is in conjunction with Nuffield Health, the project funders, will initially focus on publishing the newly built Moving Medicine Everyone website (due for publication in November 2025) and accompanying educational resources. The Project Manager will work closely with Moving Medicine clinicians, healthcare partners, stakeholders, and academic collaborators. A key aspect of this role will be to coordinate stakeholder engagement, facilitate collaborative input from academic and clinical experts, and support the demonstration of social impact through evaluation and dissemination activities. The successful candidate will be instrumental in aligning the project with strategic goals, ensuring timely delivery, and maintaining strong relationships.

The other project, Moving Together, is a national collaborative initiative led by the FSEM in partnership with Active Partnerships National Office and funded by Sport England (National Lottery). The project is building a broad cross-sector network and aims to empower people with long-term health conditions to access physical activity by removing barriers, developing evidence-based frameworks, training resources, and governance structures that enable consistent, safe, and effective physical activity conversations across sectors and systems. Working closely with clinicians, patients, policymakers, and professional bodies, Moving Together connects national standards with local implementation, supporting workforce development, data-driven evaluation, and sustainable behaviour change to improve population health and reduce inequalities.

The Project Manager will split their time across both projects, which are closely connected in their goals and approach, and will play a key role in ensuring alignment and synergy between them. This includes supporting shared stakeholders, integrating learning and resources, and contributing to a unified strategy for improving physical activity access and outcomes for patients.

We are seeking an experienced and motivated Project Manager to join our dynamic team, bringing strong organisational skills and a collaborative mindset to drive forward these high impact, patient-centred initiatives.

Category Manager | £55,000 - £60,000 + Benefits | 12-month FTC | London - Hybrid Working

For a large UK-wide Housing Association, we're recruiting a Category Manager on a 12-month FTC. During a period of significant investment in service provision and effective category management and business partnering, the Category Manager will continue this journey of operational excellence and will develop and lead strategic sourcing, agreeing procurement strategy for several supply chain categories taking a commercial and compliant approach in development the best routes to market.

What you'll be doing:

• Work alongside the group procurement team and senior procurement manager to develop and deliver operationally excellent strategies for a portfolio of supply chain categories
• Lead on the development, procurement and implementation of category strategies, ensuring contracts awarded deliver value for money
• Identify key supply relationships to drive improvement in value for money, performance, quality, service and innovation
• Develop successful supply chain relationships though supplier visits, and understanding end-to-end supply chains
• Develop extensive market research and analysis and evaluate market intelligence to support procurement strategies
• Monitor and report on supplier performance across the group for assigned categories
• Partner with stakeholders to ensure all portfolio suppliers are monitored during their contracts, and facilitate the review and audit of spend categories
• Develop and provide management information on category spend across all budgets and procurement efficiencies
• Develop best practices to ensure regulatory and governance compliance.

What you'll offer us:

• CIPS qualified (or studying towards)
• Proven track record in applying Public Contracts Regulations (PCR 2015) knowledge to the management of end-to-end procurement activity
• Experience in Corporate Services Category Management (HR, Finance, Facilities, Marketing)
• Experience using different routes to market including frameworks/DPS and other tender approaches
• Experience delivering high-value complex procurement solutions
• Proven experience of providing expert procurement advice to a range of stakeholders

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Data Engineering Lead

�� Hybrid – 1–2 days per week in Old Street, London | �� £60,000–£70,000 per annum | �� 18-month FTC (potential to go permanent)

We’re working with Better Society Capital, the UK’s leading impact investor, to help them find their first-ever Data Engineering Lead. This is a rare opportunity to build something from the ground up, shaping how data is managed, integrated, and used to drive meaningful social change.

In this hands-on, strategic role, you’ll design and develop modern data pipelines using SQL, Python, and Azure/Fabric, while also guiding the wider organisation through their data transformation journey. You’ll be the link between technology and the business, understanding needs, building solutions, and championing data-driven decision-making across teams.

They’re looking for a self-starter who can bring both technical expertise and strong stakeholder skills, someone who’s confident leading conversations, defining standards, and making data accessible to everyone. You’ll play a central role in embedding a culture of data excellence within a purpose-led organisation.

�� Key skills

• Strong experience with SQL for data engineering and transformation
• Proficiency in Python for automating and optimising data processes
• Solid understanding of the Microsoft data stack (Azure / Fabric / Power BI)
• Excellent stakeholder engagement and business analysis capability

Contract: 18-month fixed-term contract (potential to become permanent)

Salary: £60,000 – £70,000 per annum

Location: Hybrid – 1–2 days per week in Old Street, London

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and  Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates. 

Our basis and values

Benefits

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Corporate University

*T&C's apply based on contract

Join Lepra as our Operations Lead!
We’re looking for a proactive and organised individual to help keep our charity running smoothly behind the scenes. As our Operations Lead, you’ll play a hands-on role managing day-to-day office operations, facilities, HR and recruitment admin, and IT coordination. This is a varied and rewarding position at the heart of a small, friendly team, where your work will directly support our mission to end leprosy and lymphatic filariasis and promote inclusion and wellbeing worldwide.

Background

Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. We are in our second year of our Global Strategy for 2024-30, which guides us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.

Job Context

The Operations Lead will play a key role in ensuring the smooth and efficient day-to-day running of Lepra’s UK operations. This includes managing office and facilities logistics, supporting key operational projects (such as the upcoming office move), and coordinating internal processes across HR, IT, governance, and finance systems.

The postholder will act as a central point of contact for operational queries, ensuring organisational effectiveness and compliance with internal procedures and policies.

Job Purpose

To support the Finance and Operations team which includes the HR and IT functions as well as coordinating the upcoming office move and facilities operations.

Working Relationships

You will report into the Senior Manager – HR, Operations & IT

Working with all of Lepra UK on all matters regarding HR, Operations and IT.

Close working links and collaboration with the Finance & Operations team consisting of Finance & Operations Director, Finance Manager, Senior Manager HR, Ops &IT, and Finance & Administration lead.

Key Responsibilities

Operational Management

Oversee day-to-day office operations, including facilities, supplies, and logistics.

Act as the main point of contact for tenants, contractors, and the Facilities Management company.

Coordinate the upcoming office relocation project, ensuring timelines, budgets, and communications are effectively managed.

Support post, office bookings, and workspace coordination.

Maintain a safe and compliant working environment (Fire Marshal responsibilities, health & safety checks).

Systems and Process Support

Oversee and maintain efficient administrative systems and processes across HR, finance, and IT functions.

Support CRM data management, donation logging, and reporting processes.

Liaise with the IT provider to ensure smooth onboarding/offboarding and equipment setup for staff.

Human Resources and Team Support

Coordinate onboarding and induction processes for new starters, including training and IT setup.

Assist with staff travel and accommodation bookings and logistical arrangements for Trustees or visitors.

Support recruitment administration, including posting adverts and liaising with partner organisations and universities.

Project and Governance Support

Support internal operational improvement initiatives and help embed good governance and compliance practices.

Provide administrative support for internal audits, policy reviews, and Board-related tasks as required.

General

Provide cross-cover for colleagues within the Finance & Operations team during periods of absence.

Undertake any other reasonable duties to support the smooth running of the organisation.

Person Specification

Qualifications

Essential

· Qualification in operations, business administration, HR, or finance.

· Degree-level qualification or equivalent professional experience in business administration, management, finance, or a related field.

Desirable

· CIPD Level 3 and above

· AAT Level 3-4

Knowledge & Experience

Essential

· At least two years’ experience in operations, office management, administration, HR, or finance support.

· Experience coordinating multiple workstreams or projects.

· Familiarity with HR systems, CRM databases, or finance software.

· Awareness of facilities management and/or health and safety responsibilities.

· Experience in contributing to continuous improvement, operational efficiency, or process redesign initiatives.

· Demonstrated ability to manage multiple priorities, coordinate cross-team processes, and maintain strong attention to detail.

· Confident user of Microsoft Office and other business systems, with the ability to learn new software quickly.

· Proven experience in supporting organisational policies and compliance (e.g., GDPR, health and safety, or HR procedures).

Desirable

· Experience working in the charity or non-profit sector or a small/medium-sized organisation.

· Experience of working in a diverse and multicultural environment

· Experience of bias-free recruitment

Skills, Attitudes and Personal Qualities

Essential

· Highly organised with strong attention to detail.

· Excellent communication and coordination skills.

· Confident using IT systems and learning new software.

· Proactive and adaptable, with the ability to multitask and problem-solve.

· Collaborative team player who shares Lepra’s values and commitment to inclusion.

Contract type

Part time, permanent

Location

Whittington

Hours

Part time (22.5 hours) Monday, Wednesday, Friday

Annual salary

E – 1 £39,224.42 - pro rata for part time hours

Review date

19/10/2025

The Group Volunteer Manager will report directly into the Deputy Director of People & Organisational Development.

The role will play a key part in recruiting, attracting and retaining St Giles volunteer workforce. They will lead and manage the volunteer lifecycle from start to end as well as providing ongoing support to Volunteer Leads and ensuring we are complaint with all procedures including safeguarding.

The Group Volunteer Manager will play a pivotal role in designing and enhancing St Giles volunteering initiatives. They will play a vital role in significantly growing our volunteer workforce across clinical and non-clinical services. By fostering strong relationships with Volunteer Leads they will implement strategic plans and create meaningful opportunities for volunteers.

They will be responsible for promoting a positive and engaged volunteer workforce across St Giles group.

They will work closely with the Deputy Director of People and Organisational Development to shape and deliver the Volunteer Strategy and contribute to the development of a positive and inclusive organisational culture.

Qualifications

Desirable

·Educated to degree level or equivalent

·Volunteer management/training qualification

Knowledge and experience

Essential

·Significant experience of the volunteering sector

·Knowledge of volunteering good practice, relevant legislation and resources

·Experience of developing and delivering training and presentations 

·Experience of planning and delivering volunteer events

·Experience of using a Volunteer Management System

·Excellent interpersonal and communication skills, with the ability to build relationships at all levels

·Strong organisational and problem-solving skills, with the ability to prioritise and manage multiple tasks

·Proficiency in Microsoft Office Suite

·Experience of managing projects

·Experience of meeting standards for a regulatory body e.g. Care Quality Commission

·Experience in data analysis and impact reporting

Desirable

·Knowledge of the voluntary sector and best practices

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Management and leadership skills

·Training skills

·Time management

·Interpersonal skills

·Ability to deliver well-developed verbal, written and analytical information with good presentation skills for a range of audiences and contexts

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

This is a new and exciting role which you can out your stamp on. You'll help the charity run smoothly, support our Board of Trustees, coordinate meetings, manage key communications, provide day-to-day office management and ensure that strategic projects are delivered effectively. This is a great opportunity for someone who thrives in a dynamic environment and wants to make a real difference through their work. In particular you'll:

• support our CEO with diary management, responding to incoming communications, preperation for events and managing managings
• manage payroll for both the charity and its trading subsidiary, Ignition Brewery
• provide administrative support to our Finance Manager
• coordinate our parent-carer forum, ensuring it is well supported
• support our Board of Trustees including coordinating all aspects of Board and Committee meetings, taking minutes and supporting with Trustee recruitment
• act as our Office Manager, overseeing the various administrative functions and support contracts we need to run smoothly
• assist with the implementation and management of projects across the Charity that support our mission and drive efficiency

As well as our Brighter Horizons team, you’ll also have a hand in supporting our trading subsidiary Ignition Brewery, making this a varied role, ideal for someone who likes to be involved in lots of things at the same time.

We’re a small team but growing and ambitious team, making the role really varied. Experience of administration is a must, preferably in a small charity setting. If you are a people person and are passionate about causes in your community, we want to hear from you.

What we need from you (the essentials):

• a minimum of one years’ experience working in a fast-paced administrative environment
• experience of managing projects from design through to delivery and evaluation
• strong organisational and time management skills with an ability to plan ahead and manage multiple priorities effectively
• excellent communication and interpersonal skills
• excellent skills in Microsoft Office and CRM systems, especially with digital collaboration tools
• good written skills, with an ability to produce reports and other relevant documentation
• an ability to maintain discretion & confidentiality and handle sensitive information with professionalism
• meticulous attention to detail with an ability to perform tasks accurately and efficiently
• the ability to work proactively and independently

What we’d also like from you (the desirables):

• previous experience of working as an Executive or Personal Assistant
• an understanding of charity governance / experience working with Trustee Boards
• experience of working with neurodivergent adults and/or adults with learning disabilities in a paid or voluntary capacity

School in a Bag Trading Ltd is the wholly owned trading subsidiary of the charity School in a Bag and all profits made by the company are given to the charity to support its work in providing rucksacks full of educational, hygiene, eating and drinking equipment to displaced, deprived and disadvantaged children across the world. 

We operate a flagship three-day music festival, Home Farm festival, which has grown significantly in recent years. 2026 will be Home Farm Festivals 19th year and having started as a small one stage event it has now grown in profile and numbers, attracting nearly 5000 people on site for the weekend with 100’s of local bands performing, supported by nearly 200 volunteers.

Building on this success, we are now looking to diversify and expand our event portfolio to increase income and reach new audiences. The Event Manager will play a pivotal role in shaping and delivering our events programme, leading on the management of the existing festival and developing, planning, and executing a wider range of events – from concerts and community initiatives to potential new commercial ventures. 

The role requires a creative, entrepreneurial, and commercially minded individual with strong project management and stakeholder engagement skills. We are looking for someone with Event Management experience and excellent team and volunteer engagement knowledge. This is an exciting opportunity to further develop and grow an existing successful event alongside creating new events to raise the profile of the organisation and the charity and to generate further profit to support its work.