Relationship manager jobs

Location: Hybrid (London)
Contract type: Permanent
Hours: 35 hours a week
Salary: £31,883.05

Due to increased investment from the university we’re really excited to announce the recruitment for the role of Education Quality Coordinators.

Who we are

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfill potential; we help make it happen.

About the job

We're looking for two Education Quality Coordinator's to help make sure students' academic voices are heard loud and clear. You'll work closely with UAL staff and student leaders to deliver course-based initiatives, opportunities and events that make a real difference to the experience of our students. A big part of your role will be the annual cycle of recruiting, training and support course and school reps so they feel confident and capable in representing their peers. You'll work with students to collect and share feedback, run academic campaigns and help shape positive changes to courses across UAL. You'll also keep track of key data, and support targeted engagement initiatives, and make sure students feel a genuine sense of belonging through their academic journey. It's a hands-on role where relationship building and problem solving go hand in hand.

Who we are looking for ?

We want individuals who are organised, approachable, and love working with people. You should be comfortable building relationships with a wide range of students and staff, and able to explain processes clearly and simply. Experience in education, community development, or a similar role is a big plus - especially if you've delivered training or organised events before. You'll need strong data skills, from keeping accurate stats to analysing feedback and turning this into action. Being flexible, proactive and good at juggling projects will help you thrive. Most importantly, you'll care about creating inclusive, welcoming spaces where every student feels included, heard and that they can contribute.

Why apply?

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.

Benefits and Perks

In return for your passion and experience, we offer:

• a summer 4-day working week - we have a four day working week during the months of July & August
• Generous holiday entitlement (up to 39 days) - 25 days holidays per year, increasing at the rate of one day per full year served after the end of your second year of employment up to a maximum of 5 days
• A three-week closure during the festive period incorporating the three UK bank holidays (Christmas Day, Boxing Day, and New Year’s Day). This is approximately 12 additional leave days.
• A six-day closure during spring incorporating the two UK bank holidays (Good Friday and Easter Monday). Therefore, closure dates are from Thursday before Good Friday to Tuesday after Bank Holiday Monday. These are 2 additional leave days.
• Birthday Leave
• 2 days of Volunteering Leave
• Religious Festival Leave (up to 2 days)
• Cycle to Work scheme, enabling significant savings on bicycle purchase
• Flexible/ hybrid working arrangements
• Access to UAL staff training courses
• NUS card discount
• Enhanced maternity leave
• Family-friendly employer
• Interest-free travel loan
• Access to an Employee Assistance Programme (EAP) offering free and totally confidential support on a range of topics, including coaching, wellbeing, legal and financial advice

How we recruit

We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process in two stages:

Part 1 (Application Form) is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for interview.

Part 2 (Equal Opportunities Monitoring and Contact Form) is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting.

Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities.

Job application timeline:

Closing date: 23:59pm 21st September
Intended Interview date: 8th & 9th October

REF-223484

We're looking for a kind, compassionate and resilient Support Worker to join our East London Hospital Discharge Service in Tower Hamlets. No personal care or experience is required, just the right values.

£28,808.00 per annum, working 40 hours per week. Fixed term contract of 1 year.

Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

* Undertake key-working responsibilities for a caseload assigned by the Manager
* Provide support 9am-5pm 7 days a week
* Assess prospective discharges within 3-5 hours of receiving referral information.
* Support the customer to settle in and meet their immediate social care needs.
* Update the Discharge/Patient Flow Team on patient progress on a weekly basis.
* Escalate concerns to the Discharge Team and urgent concerns via the Crisis Line.
* Proactively monitor customer's mental state, ADLs and move-on plans.
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions.
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
* Support customers to access activities and services in order to maintain and improve well-being, access benefits and reduce isolation.
* Maintain regular communication with Hackney Council (Local Authority) to facilitate re-housing.
* Develop and maintain links with all key agencies and service providers in the local community.
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
* Adhere to Look Ahead's Policies and Procedures
* Engage in learning and development activity to increase knowledge and skills.
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Relationship-building
Empathy and respect for all individuals, with the ability to build relationships and understand people's motive and perspectives.
Motivation
Committed to making a positive impact for individuals.
Adaptability
Resilience and flexibility in changing circumstances, with the ability to work under pressure and deal with uncertain or unexpected outcomes.
Communication
The ability to collaborate with and influence a wide range of people in person and through written communication.
Problem solving
The ability to objectively analyse situations, using information and clear judgement to generate effective response.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for the full job description.

Bring stories to life. Change lives.

Are you a creative content whizz with a heart for purpose-driven work? Join Mercy Ships UK and use your marketing skills to help deliver free, life-changing surgeries to people who need them most.

At Mercy Ships, we believe in more than just marketing, we believe in storytelling that heals. As our new Marketing Executive, you'll play a central role in building engaging digital content that inspires action, grows our community of supporters, and helps transform lives across sub-Saharan Africa.

From managing our social channels and crafting compelling email campaigns, to writing impactful stories and shaping our website’s user journey, this is your chance to grow in a role that blends creativity and mission.

We’re looking for someone with digital flair, an eye for detail, and a heart for people. You’ll be joining a supportive, hybrid-working team that’s passionate about bringing hope to those who’ve been forgotten.

If you want to grow your marketing career with meaning and be part of something that truly matters; this is the role for you.

Apply now!

About you

You’re entrepreneurial, independent, and driven. You treat your work like it’s your own business - spotting opportunities, testing ideas, and chasing results.

If you’re a traditional charity fundraiser, this probably isn’t for you. But if you’re excited by risk, growth, and pace - keep reading.

Over the past three years, we’ve bought and scaled swim events, turned others down, failed fast, and doubled our unrestricted income. We want someone who’s up for that kind of journey over the next three years too.

You’re as comfortable pitching to a corporate partner as you are writing fundraising copy, tweaking button text, or building a forecast. You can move between detail and vision, instinct and data, phone calls and spreadsheets.

You know how to deepen supporter journeys, grow fundraising per head, and develop new income streams. Bonus points if you like outdoor swimming.

About us

We’re a Founder-led charity working to solve learn-to-swim for disabled children - and we aim to do that in the next ten years.

We’ve grown our impact 5x in the past three years and now raise over £1m in unrestricted income annually through our swim events. Our events attract 5,000 swimmers and 3,000 fundraisers, and we own and operate some of the UK’s most iconic outdoor swims - including the Dart10k and Bantham Swoosh - alongside a growing series of 24-hour relays in lakes and lidos.

We’re small, ambitious, and fast-moving. Strategy and delivery happen side by side. We work on multiple projects, test constantly, and keep things flexible and responsive. You’ll need to thrive in that environment to enjoy the role.

The role

We’re all driven, and you’ll need to be too - this is a fast-paced, ambitious environment with lots of learning and change.

We’re looking for a strategic, creative Head of Fundraising to lead our next phase of growth.

Your first focus will be stewarding our 3,000 fundraisers - overseeing segmented email journeys, managing a £40k prizing fund, and improving supporter care through deeper, more personal touchpoints. That might mean calls, events, or just finding ways to help people feel more connected to their impact.

Beyond that, you'll help us develop and test new income streams - from matched giving and regular giving, to sponsorships, repeat fundraising, and post-event conversion. You'll also play a key role in evolving our Challenge Events portfolio across in-person, virtual, and blended formats.

This role requires someone with a strong track record in fundraising growth, a test-and-learn mindset, and the ambition to build something big.

Core Responsibilities

• Strategy Development and Implementation
• Develop and execute a fundraising strategy aligned with the charity's objectives.
• Identify and cultivate new fundraising opportunities to diversify income streams.
• Defining our fundraising growth strategies, specifically around our event series.

Community and Events Fundraising

• Oversee the planning and execution of community fundraising initiatives, specifically with our event fundraisers.
• Engage and mobilise volunteers and supporters for fundraising activities.

Fundraiser Care

• Customer Lifetime value / retention / regular giving.
• Build and maintain relationships with donors, ensuring effective stewardship.
• Develop and implement donor retention strategies to increase long-term support and regular giving.

Trusts and Foundations

• Working closely with our Head of Programmes to oversee our bids process, working with specialists and utilising learnings from previous years.
• Deepen strong relationships with grant-making bodies and ensure compliance with grant requirements.

Corporate Partnerships

• Manage and develop corporate partnerships and event sponsorships. 
• Develop tailored proposals and pitches to attract corporate support.

Team Leadership

• Lead, inspire, and manage a small fundraising team, fostering a culture of high performance and collaboration.
• Provide mentorship and professional development opportunities for team members for both fundraising and marketing.

Monitoring and Reporting

• Track and report on fundraising performance against targets.
• Provide regular updates to the Senior Leadership Team. 

Qualifications and Experience

• Proven experience in a senior fundraising role.
• Proven experience working on fundraising events and event fundraising.
• Demonstrable success in developing and implementing successful fundraising strategies.
• Strong track record of securing major gifts, grant funding and/or corporate partnerships.
• Excellent interpersonal and communication skills, with the ability to engage and inspire a wide range of stakeholders.
• Experience in digital fundraising and leveraging social media platforms.
• Strong leadership and team management skills.
• Highly organised, with the ability to manage multiple projects and deadlines.

Optional / Ideal Responsibilities

Marketing & Comms

• Developing Level Water’s marketing and communications strategy
• Leading strategy implementation and ensuring that we’re representing our Programmes work and impact work in the best possible way to our different groups of stakeholders. 

Digital Fundraising

• Leverage digital platforms, advertising and social media to enhance fundraising.
• Implement innovative online fundraising campaigns and initiatives.

Event growth and innovation

• Understanding the mass participation event landscape and its opportunities, ideally within the swimming sector but other sports experience very welcome.

Personal Attributes

• Passionate about the mission and values of Level Water.
• Strategic thinker with a results-oriented approach.
• Creative and innovative mindset.
• Resilient and adaptable, with a positive attitude.
• High level of integrity and commitment to ethical fundraising practices.

Please send a CV and Cover Letter (which can be a 2-3 minute video) to apply.

Location: You must be UK based – remote or possibility of hybrid if you live near our office
Contract: Part-time and fixed-term (12 months)
Hours: 15 hours/week
Working times: You will be supporting young people who live in Mexico. Due to time zone differences, we will need you to work in the afternoon - ideally, 3 hours per day over 5 days (which can include weekends). Happy to discuss further at interview stage.
Pay: £18.50 per hour 28 days annual leave (pro rata for part-time working)

Are you fluent in Mexican Spanish and passionate about supporting young people online?

We’re looking for a compassionate, digitally-savvy Support Mentor to join our team at Ditch the Label — one of the UK’s leading youth charities.

You’ll play a key frontline role in our digital support service, providing safe, empathetic, and empowering advice to young people (aged 12–25) across a wide range of challenges - from mental health to bullying, identity, and coming out.

This role requires full professional fluency in both written and spoken Mexican Spanish. You’ll be supporting young people in Mexico and must be confident providing direct support in the local language and context.

What you’ll do:

• Provide direct, one-to-one support to young people via our online platforms - including our support community, email, and social media DMs.
• Offer thoughtful, judgment-free advice on topics like anxiety, low self-esteem, identity, relationships, and bullying.
• Spot safeguarding concerns and act swiftly using our established procedures.
• Engage with and moderate our digital support community.
• Collaborate with our wider team to shape content and campaigns that reflect youth voices.
• Represent Ditch the Label’s values with integrity, authenticity, and empathy.

What you’ll bring:

• Fluent written and spoken Mexican Spanish (essential)
• A relevant bachelor’s degree (e.g. Psychology, Psychotherapy or Counselling) or equivalent
• At least 3 years of experience supporting young people aged 12–25
• Solid understanding of youth safeguarding practices
• Strong digital communication skills, including confident writing and fast, accurate typing
• A genuine passion for empowering young people

Bonus points if you:

• Can write or review online support guides and resources
• Are confident gathering testimonials or impact data
• Speak other languages beyond English and Mexican Spanish
• Are open to filming short support videos or participating in live Q&As

Why join us?

At Ditch the Label, we’re shaking things up to create a better world for young people. You’ll join a progressive, creative, and mission-driven team — with ongoing training and opportunities to grow your skills in a supportive environment.

We’re an inclusive employer and welcome applicants from all backgrounds.

REF-223326

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking, with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

Working within experienced and committed teams, the Behaviour Change Worker will deliver trauma responsive interventions including one to one support and group work to prevent harm.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.

There is a requirement for evening working – approximately once per week to deliver group work interventions. There may be a requirement to work weekends. 

Key Responsibilities

• Complete specialist risk assessments according to service guidelines and Respect standards, alongside developing personalised safety and support plans for programme participants.
• Deliver one to one specialist behaviour change interventions for people with vulnerabilities, complex or multiple needs and those who require additional support to access our services.
• Co-facilitate short term and long-term group work, providing a Respect accredited DVPP (Domestic Violence Perpetrator Programme) programme.
• Promote the service externally and ensure our interventions are accessible.
• Provide proactive, trauma responsive and holistic support, with a focus on increasing victim safety and reducing the risk posed by a perpetrator.
• Work within a multi-agency framework to effect change, manage risk and ensure safeguarding of vulnerable adults and children is paramount.
• Offer professional consultancy, training and advice to other agencies on working with perpetrators.
• To work collaboratively with colleagues to ensure the safety of the victim is held central.
• Represent the service user voice in a multi-agency context.
• Attend Multi Agency Risk Assessment Conferences (MARAC) and Multi Agency Public Protection Arrangements (MAPPA) meetings as required.

General

• Live and embody the FearFree values – kind, receptive, open, pragmatic, robust and expert.
• To promote the service to external agencies where applicable.
• Give information and support to service users regarding their other needs and refer them to other support services as required.
• Ensure our service is widely accessible – adapting practice as required to suit individuals.
• Work across a large geographical area to ensure locality is not a barrier to accessing services.
• Deliver training and information sessions to promote our service, and increase awareness and understanding of domestic abuse, sexual violence and stalking for victims and those who harm.
• Have a responsibility around safeguarding of both adults and children, maintaining knowledge of appropriate policies and procedures and integrated working.
• Support other agencies in the identification and referral of domestic abuse, sexual violence and stalking issues, via promotion of service and institutional advocacy.
• Ensure all referrals are clearly logged on our database and all case records are kept fully updated, according to FearFree policies and procedures.
• Engage with case management supervision, reflective practice and clinical supervision as required, taking an active role in managing own wellbeing and supporting the wellbeing of your colleagues.
• Support colleagues in all services across FearFree as required.
• Support the sustainability of the organisation by participating in fundraising activities and sharing ideas and contacts for income generation,
• To engage in and contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
• Undertake all statutory and mandatory training, as required by the organisation.

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and Equal Opportunities form direct to FearFree.

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Are you a ‘people person’ with the commitment and person-centred values to be able to make a real difference to the lives of people with autism and other needs? Would you enjoy working for a progressive national, charitable organisation?

We are seeking highly motivated Relief Support Workers to support people with autism spectrum conditions and other needs living in a bespoke supported living service in Little Thurrock to enjoy an excellent quality of life, wellbeing and opportunities for personal development. The service will offer an empowering, strengths-based model of support which enables people to lead fulfilling and valued lives, maintain their tenancies, participate in their local community, develop independent living skills and achieve their personal goals and desired outcomes.

Your role will involve providing care and support in a personalised and responsive manner. You will provide respectful personal care and support to enable people to develop their quality of life and independence. This will include providing support to build confidence and skills in all activities of daily living. You will enable people to establish a positive and meaningful lifestyle, build community connections and relationships with others.

Prior relevant paid or voluntary work experience of supporting people with autism, a learning disability and/or mental health needs is essential. We are looking for individuals who have the following personal qualities and attitudes:

• Kindness and compassion
• Enthusiasm and creativity
• A respectful and inclusive approach
• An accountable and conscientious attitude
• Ability to work positively in a team
• The courage to question and to challenge when needed
• Commitment to enable service users to achieve their goals
• Willingness to keep learning and developing your own practice

This is a Relief Support Worker position which enables you to pick up shifts at a time that suits you, which is ideal for fitting around personal commitments, study or caring responsibilities. The flexible shift pattern includes evenings, weekends and sleep-ins.

Experience for our Relief Support Worker roles is essential, if you do not have experience please consider applying for a permanent role to enable us to give you the training and support needed to become a confident practitioner.

Vacancy Reference Number: 86521

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization- Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

We can only accept applications from candidates who are located in and eligible to work within the UK- this post will not be open to Sponsorship under the UKVI scheme.

A place to make a difference

Location: Bradford, hybrid.
Salary: £25,000 per annum, pro rata
Permanent, part time, 21 hours per week, including Monday and Friday 9am to 5pm. The remaining hours are flexible.

With over 21,000 homes across the country, we’re responsible for supporting thousands of customers and their families.

We’re proud to build positive, long-lasting relationships that go beyond housing. The work we do supports our customers and creates vibrant communities where people of all backgrounds can thrive.

If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, there’s a place for you at Accent.

About the role

Join our finance team as an Accounts Payable Assistant, where your precision and pace help deliver seamless service to both internal teams and external suppliers. You’ll process over 20,000 invoices annually, manage payment runs, and support payroll and BACS operations ensuring every transaction aligns with company policy and supports our customer-focused mission.

Working with finance systems like Unit 4 and using your intermediate Excel skills, you’ll connect data, manage due dates, and help optimise cash flow. Your role is key to enabling smooth operations that ultimately support our customers’ experience.

If you’re detail-driven, thrive on structure, and want to make a real impact - this is your opportunity.

Salary

The spot salary for the Accounts Payable Assistant post is £25,000 per annum, pro rata for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

About you

• Maths and English GCSE grade C or above (or equivalent)
• Significant experience working in an Accounts Payable department
• Proficiency in using spreadsheets, particularly Excel
• Strong organisational skills and methodical approach to tasks
• Ability to work under pressure and meet tight deadlines
• Excellent written and verbal communication skills
• Basic understanding of accounting principles
• Accounts Payable Assistant Interviews

We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.

Stage 1: A Place to Connect
A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.
Planned date: 2nd September via Teams.

Stage 2: A Place to Show Your Strengths
A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance.
Planned date: 10th September at our Bradford office.

We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day’s leave to celebrate your birthday and the option to purchase more – access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may have experience in the following: Accounts Payable Clerk, Purchase Ledger Clerk, Finance Assistant – Accounts Payable, Accounts Payable Administrator, Finance Clerk – Purchase Ledger, etc.

REF-223314

Family Support Worker

 (1-year Maternity Cover)

£24,000 pa + benefits (including 25 days annual leave, company car and pension)

South West Care Team (Swindon and Wiltshire areas)

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our South West Care Team.

Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

Location:

This post will cover the South West of England, with this position focusing on Swindon and Wiltshire area.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu
• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website via the link and apply online. Please disclose on your application form if you have used AI for any part of your job application.

Interview dates: Interview Date to be confirmed

Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532

HR Coordinator

Location: Based from one of our CHAS sites, Hybrid working with time spent between home and our sites in Edinburgh, Rachel House in Kinross, Robin House in Balloch and Stepps.
Salary: £34,680 - £38,760 per annum, pro rata
Contract Type: Permanent, Full Time 35 hours per week
Closing Date: 21/08/2025 23:59

The Vacancy

Are you passionate about people and driven to make a meaningful impact in your community? Come join our team as an HR Coordinator and help support the amazing staff and volunteers making a difference across Scottish families every day.

At CHAS, our HR team support and enable our colleagues across the business to be there for children and their families at the toughest of times. We are now recruiting for a motivated and proactive HR Coordinator to join our team.

In this key role, you’ll champion continuous improvement, develop efficient and compliant processes, and act as the essential link across the team, ensuring smooth collaboration across CHAS and with external partners.”

Key Responsibilities:

• Lead and support the HR Admin team to deliver timely, consistent support.
• Oversee HR processes including recruitment, onboarding, and payroll.
• Resolve complex queries and ensure data accuracy and compliance.
• Collaborating with IT and HR Business Partner to optimise HR systems and support data-driven decision-making.
• Maintain records and produce reports to support decision-making.

What We’re Looking For:

We’re seeking someone who brings a strong mix of experience, skills, and values to help us deliver exceptional HR support across our organisation. You’ll thrive in this role if you have:

• Significant HR experience, including line management.
• Strong organisational skills, with the ability to juggle competing priorities in a fast-paced environment.
• A customer-focused mindset, with a keen eye for detail and a passion for service excellence.
• Advanced knowledge of HR processes and confidence using Microsoft 365 tools, especially Excel, Outlook, and SharePoint.
• Excellent communication and interpersonal skills, with the ability to build relationships at all levels.
• Sound judgement and decision-making, even under pressure and with minimal supervision.
• A positive, proactive approach, with a genuine commitment to our mission and to working collaboratively with staff and volunteers.
• Familiarity and ideally experience with payroll processes would be desirable.  

Why Work With Us?

At CHAS, we support families during the toughest of times. We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying and offer them our care and support to empower them to make the most of the short time they have together. It’s the unwavering skill, passion, and heartfelt commitment of our HR team that empowers our people to achieve extraordinary impact.

We offer

• Flexible Working: our teams work flexibly and in a hybrid manner with time split between at home and onsite in Edinburgh, Rachel House in Kinross, Robin House in Balloch and Stepps.  CHAS offers flexible and family friendly working and are happy to discuss working arrangements that work for you! 

• Professional Growth: You'll have the opportunity to develop your expertise, drive innovation, and make a meaningful impact, with support to continuously grow and enhance your skills. 
• Supportive peers as part of a high-performing, valued team, you'll have the support and opportunity to collaborate with the HR team, wider People Team, and stakeholders across CHAS 

• Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, access to Blue Light discounts, and health and wellbeing support. 

How to Apply

Click apply and you will be redirected to our careers site to complete your application.

We're looking for a kind, compassionate and resilient Support Worker to join our Hope House service in Slough.

£26,208.00 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS (take this out if BSW advert)
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

We provide support for 16 customers, we have two sites Hope House (10 bed supported housing) Doddsfield Rd (6 flats independent living with floating support).

Hope House - Support hours 24 hours 7 days per week based on a shift rota pattern - (sleep-ins staff are paid additional to salary advertised).
Doddsfield Rd - Floating support (during working hours)
Team - 1X Contract Manager, 1X Team Leader, 4 Support Workers.
Staff work closely with Slough Community Mental Health Team (SCMHT) we also have a designated Occupational Therapist working along side supporting staff. Customers also attend Hope College which is facilitated via Slough Mental Health Team as part of their recovery process needed in preparation into independent living.
This is a great opportunity for any support worker to gain exceptional experience within the mental health field, based on the solid working relationship with (SCMHT) We have since implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Due to expanding our successful Supported Accommodation services, we are looking to recruit someone to join our team providing excellent and progressive tenancy support for our clients. We work with clients to develop independence, choice and control, with the goal of enabling them to live independently in their own individual tenancy. 

ABOUT THE ROLE:

This amazing team provides an environment where every resident has the opportunity to maximise their potential in a supportive, communal home setting. Whether their aspirations are to learn new skills, find long-term employment, or simply to live a settled life, our team are there to mentor and guide clients on their journey.

With relevant training, supervision, and support, we expect you to provide a client-focused service in line with the vision, ethos, values and mission of the King’s Arms Project.

RESPONSIBILITIES INCLUDE

• Delivering the KAP Tenancy Support services in accordance with the Service Specification agreed with KAP leadership and Funders.

• Promptly identifying which clients are likely to benefit most from services and providing tailored support to suit their needs.

• Spending time every week with clients to make assessments of their current circumstances and holistic needs.

• Supporting clients to secure and sustain move on accommodation: rent payments, utilities, neighbour disputes, budgeting, reporting repairs, dealing with correspondence etc.

• Providing a clear sign-posting service with referrals to relevant agencies and support services and building links with support organisations, such as Housing Associations, Social Services, drug and alcohol agencies.

• Facilitating access to general and specialist health care, as well as services such as education, leisure, cultural-specific services, employment opportunities, etc.

• Supporting clients in maximising and maintaining income.

• Ensuring that risk assessments, support plans and outcomes are flexible and made on an individual case-by-case basis.

• Liaising on clients’ behalf with others such as landlords, money and health services, and accommodation providers.

• Providing crisis intervention support including responding to risk such as eviction, anti-social behaviour, loss of amenities, etc.

If you are someone who cares greatly about seeing people thrive and is keen to bring lasting impact to people's lives, then we'd love to hear from you!

Our team say:

"This is the best working environment I have ever worked in by far "

About us:

The King’s community is dedicated to the service of society. King’s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us.

Within the Social Mobility & Widening Participation Department we believe all young people should be able to have high expectations for their future. This means equal access to education and career opportunities. We run programmes that aim to empower young people and their supporters from under-represented backgrounds to access and succeed at university.

We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King’s students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King’s faculties to do so.

About the role:

As part of our mission to break down barriers to university access and address broader educational inequalities, the Social Mobility & Widening Participation department has developed a dedicated strand of community organising within our work, which is becoming increasingly impactful across King’s and recognised in the sector. Through our Access & Participation Plan 2025–2029, we have made ambitious commitments to expand of this work to improve young people’s educational outcomes and address challenges to university access and broader inequalities.

We work to address local barriers to education such as mental health, pathways to citizenship, access to English language provision and issues around employment and fair wages. We do this through our partnership with South London Citizens. This role leads on the development and delivery of community organising initiatives and supports the wider integration of these methods across King’s. Through community organising, the role empowers school leaders, young people and parents to design, launch and sustain impactful campaigns. The post holder will work closely with Citizens UK organisers and colleagues across King’s to build strong partnerships and drive meaningful change, including engagement in broader, high profile local, regional and national initiatives.

The postholder will use community organising methodology to lead and expand our core community organising programmes which are currently, Parent Power South London, Empoderando Familias (in partnership with Citizens UK) and Empower ESOL. A key focus will be driving the strategic growth of our flagship Parent Power programme into new regions in collaboration with The Brilliant Club, where we have a commitment to support the launch of a new chapter each year through to 2028/29. This initiative empowers parents and carers to engage actively in their children’s education while building strong networks of community organisers who drive meaningful change at both local and national levels. The postholder will act as the main liaison with Citizens UK, The Brilliant Club and work closely with internal key stakeholders to support wider community organising initiatives and deliver training for SMWP staff.

This is an exciting opportunity for candidates who would like to develop their place-based work and use their skills within a university setting.

We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role.

This is a full time post (35 hours per week), and you will be offered an indefinite contract.

About you:

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Relevant work experience and/or education: We think a wide range of different work and educational experiences could support you to be successful in this role. Relevant work experience might include work in schools, or charities. Relevant educational experiences might include higher education in a related discipline, professional qualifications or other training.

2. Experience of or demonstrable interest in broad-based community organising.

3. Experience of building relationships with people from a wide range of backgrounds, working in different areas and with different priorities.

4. Evidence of having acted in a leadership role with peers or in local community activities (e.g. organising clubs or societies).

5. Ability to communicate complex and specialist information orally and in writing in a compelling way.

6. Ability to inspire, build relationships and bring people from a range of backgrounds together to deliver short-term projects and to build power.

7. Ability to plan significant projects or areas of work delivered to a high standard.

8. Understanding of the widening participation agenda and/or the role of higher education in social mobility.

Desirable criteria

1. Direct experience of broad-based approaches to community organising.

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the CoreHR webpage (after selecting 'Apply Now' below). This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Closing date: 12 September 2025.

Interviews are provisionally scheduled to be held on week commencing 15 September 2025.

Head of Talent
Location: Birmingham, B15 1LZ
Salary: £90,306 per annum
Hours: 35 per week
Term: Permanent

Our tenants come first, second and third. Our new Corporate Plan “Tenants at Heart” sets out our vision: to provide quality, affordable homes across the Midlands and deliver the very best professional landlord services. To make that vision a reality, we need exceptional people – today and for the future. That's where you come in.

As our new Head of Talent, you'll play a pivotal role in making sure we have the leadership, skills and capability to deliver on our promises to tenants. You'll lead a talented team covering talent development, training and early careers – shaping and delivering a forward-thinking talent and organisational development strategy.

Reporting to our Director of People, your role will include but won't be limited to:

• Building robust succession pipelines for critical roles, ensuring we have the leaders and specialists to meet the challenges of our sector.
• Developing and leading delivery of our early careers programmes, including our new graduate and paid internship schemes; supporting the establishment region's first Housing Skills Academy, inspiring the brightest talent to see housing as a career of choice.
• Working with senior leaders and HR colleagues to embed a performance culture, where every colleague understands how their role contributes to our tenants' experience.
• Deliver targeted learning and development to build the skills needed to achieve our Corporate Plan's four pillars: modern homes, quality services, financial resilience, and one team working together for our tenants.

About you: You'll be a strategic people leader with a track record of developing talent pipelines that support business growth and transformation. You'll bring:

• Chartered CIPD status (or equivalent), with evidence of continuing professional development.
• Experience of translating organisational priorities into successful talent development strategies.
• Experience of leading teams and delivering large-scale development programmes.
• Extensive experience of designing and delivering an early careers programme, aligned to the future skills of the business.
• A collaborative style, able to build strong relationships across the organisation and with external partners.

Who are Midland Heart? We're one team working together for our tenants. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.

Applications close at midnight on 1st September 2025.
Initial interviews (via video call) are scheduled to take place 11th and 12th September, with final assessments scheduled for 19th September 2025.

Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal where the is a Candidate Information Pack. To apply submit a CV and a cover letter on our portal highlighting why you're the right person for the role.

We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

Recruitment agencies

Midland Heart only pays agency fees where we have a signed agreement in place and that agency has been formally engaged to work on a specific role by a member of our Resourcing team. We do not pay agency fees when speculative and unsolicited CVs are submitted to any of our employees or via our careers website. If this is not adhered to, agency fees will not be paid.

Submission of any unsolicited CVs or proposals to Midland Heart will be deemed evidence of full and unlimited acceptance of this approach.