Relationship manager volunteer roles in oxford, glasgow city

Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

1. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

IT & Systems Lead Volunteer: Build the Digital Backbone of SUNSHINE!

We're incredibly excited to be launching SUNSHINE, a brand-new charity in London with a heartfelt mission: to combat loneliness by bringing people together, spreading joy, and building community spirit! Through grassroots activities and programs, we'll foster connections, enhance well-being, and help transform lives for the better.

Are you a tech wizard passionate about using your skills to make a profound social impact?

Do you thrive on setting up efficient systems that empower an organisation to thrive and serve its community?

As our IT & Systems Lead Volunteer, you won't just manage hardware and software; you'll be the architect of SUNSHINE's digital foundation, ensuring we can connect, support, and transform the lives of vulnerable people across London with seamless efficiency!

We're searching for a dedicated individual to take charge of our essential IT and systems setup. This is a critical role that involves everything from configuring our Google Drive or Microsoft Office environment and setting up secure communications, to researching and implementing the ideal CRM or cloud-based service user management system. Your expertise will directly enable us to manage our operations, safeguard sensitive data, and deliver our services to vulnerable people with professionalism and ease. Imagine the incredible impact of knowing your technical skills are directly empowering friendships to bloom, wellbeing to flourish, and crucial support to reach those who need it most.

If you're ready to apply your IT prowess to a cause that truly brightens lives and strengthens communities, step forward and help build the digital infrastructure that will make SUNSHINE shine brighter than ever!

We are actively seeking new Trustees for the Acorn Youth Community & Sports Centre in Barton.

We are a charity organisation that has been established since 1965 and was originally created for the youth of Barton. Over the years we have developed the centre into a thriving Youth, Community & Sports Centre.

The centre has been supported by local people who have given us their precious time which has made us who we are today. Now we need YOU! We are seeking fresh eyes and support to bring the centre to the next level. Can you give some of your time and share ideas to further the longevity and success of our centre.

Job Summary
The Trustee plays a pivotal role in overseeing the governance and strategic direction of the organisation. This position requires a dedicated individual who is passionate about our mission and committed to ensuring the effective management of resources. The Trustee will work collaboratively with other board members to enhance organisational performance, engage with stakeholders, and promote our objectives within the community.

Responsibilities

• Attend board meetings, usually 4 per year, and actively participate in discussions regarding organisational strategy and policy.
• Foster relationships with key stakeholders, including donors, community leaders, and partners to enhance public relations and fundraising efforts.
• Engage in relationship management to strengthen connections with existing supporters while identifying potential new funding sources.
• Support the development of strategic plans that drive organisational growth and sustainability.

Skills

• Strong relationship management skills, demonstrating an ability to build rapport with diverse stakeholders.
• Excellent public relations capabilities, with a knack for communicating effectively both verbally and in writing.
• Proven customer service skills, ensuring that all interactions reflect positively on the organisation.
• Experience in fundraising activities, showcasing an understanding of donor engagement strategies.
• A keen interest in market trends related to non-profit organisations and community engagement initiatives.

This role is ideal for individuals seeking to make a meaningful impact within their community while utilising their skills in governance, relationship building, and strategic oversight.

Please note, this is a voluntary position.

Are you passionate about social media and can lead a small team? We're looking to recruit a Lead Volunteer for our Social Media Team. We’re looking for someone who has a passion for promoting a small charity supporting a rare condition and has the ability to support a volunteering team as well as plan and use platforms and tools for social media including Canva, Google Drive and other digital platforms.

The Social Media Team develops and promotes Burning Nights CRPS Support’s communications online, using social media platforms as widely as possible, in order to maximise our impact and to inspire actions in the public, healthcare professionals, communities and businesses. The promotion of our activities will raise awareness of Complex Regional Pain Syndrome (CRPS) and provide support and empowerment to the CRPS community. Communications will also run in line with Burning Nights CRPS Support's campaigns strategy/plan.

This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.
You will provide leadership for your team and support the development of a communications plan for the charity.

Key Tasks and Objectives
You will lead and support an overarching communications strategy, direction and plans for Burning Nights CRPS Support's Social Media/online communications, create engaging content, supervise the team and encourage high standards.
Tasks may include:

• Managing the Social Media campaigns across social media, which includes overseeing engaging content, writing and editorial, design and artwork from The Social Media Team.
• Help develop social media campaigns and day-to-day activities.
• Prepare graphics for sharing across channels.
• Monitor the impact of social media campaigns; Analyse, review and report on effectiveness of campaigns in an effort to maximize the charity’s reach.
• Scheduling and posting social media content.
• Capture and report on monthly data from across all social media platform.
• Lead on Social Media meetings or the social media section of Comms meetings.
• Work with the whole Comms & Marketing Team including the Lead Communications & Marketing Volunteer to provide relevant content for their teams to use on social media, providing training/coaching where appropriate.
• Develop, manage content and maintain social media objectives and targets.
• Supporting the Social Media Team to ensure our social media platforms are regularly updated.
• Supporting with the development, preparation and implementation of Burning Nights CRPS Support's Social Media strategy in conjunction with the overall Comms strategy.
• Encouraging others to comment on our posts and share them with others, to ensure that our communications reach a wide range of stakeholders and diverse audience.
• Increasing the numbers of followers and engagement across our social media channels - Facebook, Instagram, LinkedIn, YouTube, Pinterest, TikTok and X, using appropriate tools and utilising relevant channels to reach diverse audiences.
• Monitor, analyse and report on the performance of social media channels/activities using tools like Metricool, Buffer and Google Analytics, feeding back monthly to the Lead Comms Volunteer and the trustees, using the data to inform future activities.
• Keep up to date with the charity and healthcare sectors, events and news, and suggest content to promote through our social media feeds.
• Support new volunteer Social Media Team members ensuring they understand their role or assign them their role.
• Act responsibly with data held by Burning Nights CRPS Support that you may access as part of your role, adhering to guidelines and policies and reporting any concerns or possible breaches to Burning Nights CRPS Support's Data Protection Officer/Lead.

Key Skills or Qualifications

• Experience of using social media platforms, other online tools and Communications to generate interest in a charity, business or project.
• Experience of managing a team and projects.
• The ability to inspire people to act and get involved internally and externally.
• Ability to transform small snippets of information into interesting and engaging stories suitable for social media platforms.
• Good IT skills, including Google Drive, Canva, Buffer, Word and Excel.
• Experience of managing multiple campaigns, with excellent organisational and time management skills, delivering effective targeted outcomes.
• Be proactive and show initiative, with the ability to volunteer unsupervised.
• Genuine interest in supporting a small charity and a passion for campaigning for a healthcare charity.
• Be motivated and enthusiastic with proven experience and is passionate about social media and marketing, and producing tangible results.
• Good interpersonal skills dealing with people sensitively and respectfully from a wide range of backgrounds
• Strong strategic development, project management and articulate communication skills.
• Good attention to detail and accuracy, with succinct writing and proof-reading skills
• Able to establish and maintain effective working relationships with other volunteers and staff.
• Excellent organisational and time management skills with the ability to prioritise and structure work schedules.
• Ability to be innovative and creative.
• Ability to be flexible and have a 'can do' approach.
• Friendly, approachable manner - able to build rapport with a range of partners and staff, and provide a collaborative team environment.
• Confidence in communicating on Zoom or by email.

Key Benefits

• Voluntary Experience: Gain practical real-world experience working in social media management.
• Supportive Team: Collaborate with a passionate team working on projects.
• Personal Development: Develop your skills in social media marketing, content creation, and community engagement.
• Portfolio content for future job applications.
• Opportunity to contribute to a meaningful cause.

Training and Support

• Full induction to our organisation, as well as check-ins, ongoing training, supervision and support from the Communications & Marketing Lead Volunteer, Volunteer Co-ordinators, Trustees and the Volunteer Team.
• Relevant and ongoing training for your volunteer role.
• Regular updates on charity activities.
• Support, advice and guidance from Charity team.
• After 3 months volunteering, all volunteers are eligible for additional training courses (reasonable cost).
• Out-of-pocket expenses, approved in advance will be reimbursed.

Travel Radar is a passionate media organisation committed to making travel more meaningful and accessible for everyone. Since 2015, we've grown into one of the leading online sources for aviation and air-travel news, reaching over 20 million people worldwide.

Powered by a diverse, fully remote team of 50+ volunteers and contributors, we provide around-the-clock coverage of global travel developments. Our mission is to change the way people experience travel — helping them make every journey more enriching, informed, and enjoyable through timely news and helpful insights.

Join us in reshaping the future of travel and making a global impact through the power of storytelling and information.

We're on the lookout for a Social Media Manager to head up a range of exciting work including:

• developing creative and engaging social media strategies for our platforms;
• managing the day-to-day handling of all social media channels such as LinkedIn, Facebook, Twitter, Instagram, Tiktok and YouTube, adapting content to suit different channels;
• overseeing, planning and delivering content across different platforms using scheduling tools such as Buffer and Meta Business Suite;
• developing, launching and managing new competitions and campaigns that promote Travel Radar and the brand;
• forming key relationships with influencers in the aviation and air-travel space across the social media platforms;
• managing and facilitating social media communities by responding to social media posts and developing discussions;
• researching and evaluating the latest trends and techniques in order to find new and better ways of creating and measuring social media activity;
• managing, motivating and coaching junior staff such as social media executives or assistants;

We're looking for a passionate and creative individual to lead and grow Travel Radar’s presence across social media. This is a fantastic opportunity to shape the voice of one of the most engaged aviation communities online and create impactful content that inspires millions of travellers worldwide. We already have a strong foundation and loyal following — now we need someone who’s ready to take it to the next level. Whether you're a recent graduate full of fresh ideas, an experienced social media pro seeking a meaningful new challenge, a travel and aviation enthusiast, or a current student eager to gain hands-on experience — we care more about your passion and creativity than your CV.

If you're excited by the idea of building community, creating compelling content, and being part of a mission-driven team, we’d love to hear from you!

✨ Perks of Volunteering with Travel Radar:
(Please note: This is a voluntary, unpaid role — but we make it worth your time!)

• Flexible workload – Contribute as and when you’re available each month
• Fully remote – We can provide a laptop, desktop, or virtual machine if needed
• Lunch & travel expenses covered – For in-person events, conferences, or meetings
• Exclusive discount program – Access deals with 3,000+ retailers, from travel to insurance
• Professional training – Fully funded CPD Level 3, 5, or 7 accreditation included and access industry leading support and mentoring
• Latest tech tools – Free access to Office365, Grammarly Premium, Adobe Photoshop, Canva Pro — for both Travel Radar and personal use

We’re seeking a strategic Chairperson to guide our Board and champion our mission. Candidates should have senior leadership experience, strong communication skills, charity governance knowledge, a passion for wildlife conservation.

Objective​

The Chair will provide supportive and inclusive leadership to the Board of Trustees, the Chief Operating Director, staff, and volunteers—helping everyone stay aligned with the charity’s mission and vision. They’ll work to ensure that each trustee feels confident in fulfilling their responsibilities and that the Board operates as a cohesive and effective team.

The Chair will also collaborate closely with the Chief Operating Director, supporting them in their role and fostering strong relationships across the organisation. Together, they’ll help the charity achieve its goals, with the Chair also serving as an ambassador and public representative of the charity.

Key Skills

• ​Proven senior leadership and governance experience
• Strong interpersonal and communication skills
• Understanding of charity governance and trustee duties
• Passion for wildlife conservation

Principle Responsibilities: Chair Role

The Chair provides strategic leadership to ensure the charity delivers maximum impact in conserving birds of prey. They guide the Board in fulfilling governance duties, setting clear direction, managing risks and opportunities, and ensuring financial accountability.

The Chair also oversees effective governance practices, supports Board development, encourages positive change, manages conflict, leads annual performance appraisals, and ensures the Board has the right balance of skills and experience to lead the charity effectively, all while operating within agreed policies

​Location

• Sculthorpe, Fakenham, Norfolk (UK Administrative Centre
• Flexible and remote-friendly – most meetings held virtually
• Some in-person attendance required in London, Sculthorpe, or Shapwick (Somerset)

Remuneration

• ​Voluntary position
• All reasonable travel and out-of-pocket expenses reimbursed

Term

​The charity’s Chair (and board members) will serve a three-year term to be eligible for reappointment for one additional term. ​

Closing date: 09:00 Tuesday 12th August 2025

We Stand are recruiting a number of voluntary positions for the Board of Trustees, with this advert focussing on the Chair of the Board.
 

We Stand is the only national charity that specialises in helping non-abusing parents and carers to protect and support their sexually abused children.

Our Mission is to provide support in a non - judgmental environment for non abusing parents and carers of sexually abused children. 

Our Services help families at a time of extreme trauma caused by child sexual abuse – providing emotional and practical support to young victims, siblings and non-abusing parents/carers so that they can move on positively with their lives together. 

Board

We Stand is run by a Board made up of volunteer Trustees. We are seeking a committed and passionate individual, to fill the role of a Chair of the Board.​
 

Expectations of Chair role

• Experience of strategic leadership: Guiding the board in setting the charity's strategic direction, ensuring alignment with its mission and objectives. 

• Governance Oversight: Monitoring the board's performance and ensuring trustees fulfill their duties and responsibilities. 

• Meeting Management: Leading board meetings, ensuring they are conducted effectively and efficiently, and that all necessary information is available. 

• Relationship Management: Building and maintaining strong relationships with key stakeholders, including the CEO, staff, and other trustees. 

• Risk Management: Overseeing the identification and management of key risks and opportunities for the charity. 

• Ambassadorial Role: Representing the charity to external stakeholders and promoting its work. 

• Support and Challenge: Providing support and guidance to the CEO, while also challenging them to ensure effective performance and decision-making. 

• Time Commitment: Dedicating sufficient time and effort to the role, including attending meetings, preparing for meetings, and engaging in other related activities. 
   

Experience of holding a previous Chair position is not essential, but desirable. Experience of working at a senior level is essential. 

Wekume

Wekume is a comprehensive mobile app designed to provide university students in Uganda with seamless access to reproductive health services, including counseling, testing, products, and health education, while also offering personal development resources like business incubation and career-building opportunities

• Limited Access to Reproductive Health Services: Many university students in Uganda face barriers such as stigma, limited health resources, and lack of awareness, which prevent them from accessing essential services like family planning, STI testing, and HIV prevention.

• Stigma and Misinformation about Sexual Health: In my Ugandan community, discussions about sexual and reproductive health are often taboo, leading to misinformation and fear.

• Youth Unemployment and Lack of Opportunities: Beyond facing rigid access to reproductive health, there's a lot of unemployment among student

• Inclusivity for Vulnerable and Minority Groups: These marginalised groups include refugees and students with disabilities.

Wekume provides:

Convenient Access to Reproductive Health Services: Wekume provides a centralized mobile platform that enables students to easily obtain sexual and reproductive health information without the need to visit healthcare facilities in person. This includes:

• SafeChat: Anonymous virtual counseling services aimed at reducing stigma and promoting open discussions about reproductive health issues.

• QuickTest: A feature that allows students to schedule HIV testing and receive their results quickly.

• ARV Corner: Offers information and support regarding anti-retroviral treatment for students living with HIV.

International Fundraising Manager (US & Europe-based candidates)

Volunteer Role Description (remote, unpaid)

Wekume is a youth-led movement empowering students to reach their full potential by breaking barriers to sexual and reproductive health (SRH) through collaboration, empathy, innovation, and community. Our core product — the Wekume app — provides university students with trusted, discreet access to lifesaving tools like SafeChat, QuickTest, ARV Corner, and SRH product ordering. Together with our on-campus engagements and social media platforms, Wekume helps students protect themselves and rewrite the narrative around SRH in Uganda.

Role Summary Wekume is seeking a Volunteer International Fundraising Manager to design, build, and lead our international fundraising efforts. This is a key leadership role, critical to growing partnerships with corporations, individuals, businesses, organizations, and allied nonprofits to help fund Wekume’s transformative work. You will recruit, guide, and mentor a team of experienced fundraisers and gift officers, working together to secure the support needed to:

1. Develop and launch our new and improved Wekume app
2. Fund vital programs, SRH product access, marketing, transportation, volunteer support, leadership salaries, and more
3. You will also help share Wekume’s story globally — inviting the world to stand in compassion and purpose alongside our innovative Ugandan team, and to advocate for hope, dignity, and the power to protect oneself.

Note: Wekume has 501(c)(3) fiscal sponsorship through Give to Africa, enabling U.S. donors to make tax-deductible donations. Additionally, Friends of Wekume is a non-profit charity awaiting 501(c)(3) status to provide US-based fundraising support to Wekume in Uganda.

Key Responsibilities

1. Build and manage Wekume’s international fundraising team
2. Develop and lead strategies to engage corporations, foundations, high-net-worth individuals, and other partners
3. Strengthen Wekume’s global donor network through storytelling, outreach, and relationship building
4. Ensure consistent progress on both major gift and grassroots international fundraising efforts
5. Collaborate closely with Wekume’s leadership, grants team, and marketing team to align messaging and goals
6. Mentor and inspire your team, fostering growth, accountability, and excellence

Required Qualifications

1. Significant experience in non-profit fundraising, donor engagement, or major gifts (international experience a plus)
2. Strong leadership skills with experience managing and mentoring teams
3. Excellent communication and relationship-building abilities
4. Passion for Wekume’s mission and the drive to help reshape futures alongside our Ugandan team
5. Strategic thinker, able to set vision and translate it into action

What You’ll Gain

1. A leadership role building the foundation for Wekume’s global fundraising success
2. The opportunity to make a transformative impact on young lives in Uganda
3. Experience leading international fundraising in a dynamic, start-up non-profit

Weekly Time Commitment

10+ hours per week

Duration of Volunteer Role (remote)

6+ months

Fundraisers wanted to support East London Waterworks Park in developing and implementing our fundraising strategy.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for fundraisers to contribute to our community-led fundraising strategy, to develop relationships with funders and to write funding applications. 

You would join our fundraising circle, which coordinates our fundraising efforts. It is currently exploring grant opportunities and developing relationships with businesses and other funders. We meet online on Google Meet and volunteers complete agreed tasks remotely. 

If you have experience in writing grants and funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you. 

We are keen fundraisers but we are lacking professional expertise and experience and we would love your help and input. We would welcome one-off advice on the phone or in person, as well as longer term volunteers. 

We would also love to hear from potential volunteers without experience but with transferable skills.

East London Waterworks Park is an exciting and ambitious project. Without funding we won’t be able to make it happen, so you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.

ScreenSkills launched its five-year strategy in Autumn 2024. To support the successful execution of that strategy, we are seeking new committee members who have a broad mix of industry experience to join the Finance, Audit and Risk Committee. The primary responsibilities of the committee are to provide ScreenSkills with critical oversight over the organisation’s financial health, internal controls and risk management. The Committee also offers council and insight on strategic, transformational, growth, legal, data and technology matters as required.

The committee members play a vital role in safeguarding the current and future financial health and integrity of ScreenSkills and in supporting the Board in meeting its fiduciary and legal responsibilities, thereby ensuring that the organisation can deliver its core purpose, vision and strategy. As a committee member, you will be responsible for providing independent oversight and direction to ensure strong financial stewardship, robust risk management, and effective governance of ScreenSkills. Finance, Audit and Risk Committee members have collective responsibility. This means that the committee members always act as a group and not as individuals.

We are looking for individuals willing to bring energy, enthusiasm and commitment to the role and can broaden the diversity of thinking on our Finance, Audit and Risk Committee. We therefore welcome applications from across the UK.

Main Responsibilities (collectively as part of the committee):

• Review the draft ScreenSkills Annual Operating Plan (AOP) and make recommendations to the Board.
• Review financial reports, budgets, management accounts and KPIs to ensure clarity, accuracy and accountability.
• Monitor performance against budget and targets
• Advise on reserves policy, approve investment and funding strategies in line with ScreenSkills objectives.
• Monitor and review the ScreenSkills risk register and advise on appropriate mitigation strategies to ensure an effective risk management approach.
• Ensure compliance with charity law, financial regulations and reporting obligations (e.g. Charity Commission).
• Liaise with auditors and review external audit findings and recommendations.
• Support and constructively challenge the ScreenSkills executive team in financial and risk-related decisions.
• Optional opportunity to support senior management on ad hoc projects linked to the execution of the strategy

Reports to: The Finance, Audit and Risk Committee Chair

Location: Hybrid / In person / different locations around the UK

Commitment: 3-year term (which can be renewed) / Committee meetings x 5 per year

The ideal candidate will have the following:

Desirable skills and experiences:

Senior Leadership experience covering areas such as:

• Experience in finance, audit, legal, technology, accounting, or risk management, ideally within or alongside the non-profit/charity sector.
• Ability to understand and interpret financial statements and reports.
• Knowledge of governance and financial regulations.
• Experience assessing organisational risk, internal controls and compliance systems.
• Expertise/expert knowledge in at least one of the following areas:
  • Financial Management
  • Risk & Control frameworks
  • Legal Counsel
  • Use of Strategic Data
  • Charitably sector knowledge of governance and financial reporting issues
  • Technology & AI

Other skills and attributes:

• A willingness to devote the time and effort to fulfil the committee member role.
• An understanding of and a network of relationships within the screen or creative industries in the UK is an advantage but not essential
• Good, independent judgement with an ability to think creatively and challenge in a positive manner.
• Ability to analyse detailed information whilst maintaining a clear view of the broader strategy. 

Applications are actively sought and welcomed from across the UK nations and regions to ensure an improved pan UK representation within the committee. We are seeking a diverse range of individuals willing to bring energy, enthusiasm and commitment to the unpaid role and can broaden the diversity of thinking on our committee.

Closing date: 1st August 2025, 23:30.

ScreenSkills is committed to diversity and equality of opportunity in all aspects of our work. We particularly welcome applications from under-represented groups such as returning parents or carers who are re-entering after a career break, women, people who are LGBTQ+, minority ethnic groups, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, from a less advantaged socio-economic background as well as any other under-represented group.

Further information:

Committee members will serve for a fixed tenure of three years. One further term may be served upon reappointment.

You will be required to undertake an annual self-assessment of your performance and review this in discussion with the Chair. 

As a Committee member you are personally responsible for ensuring that you:  

• Act as a champion for the organisation.
• Become a leading advocate for the importance of skills.
• Attend four Board and one Council meeting a year.
• Commit necessary additional time outside of Board meetings to support ScreenSkills’ work.
• Actively and positively engage in, prepare for, and contribute to discussions of the Board.
• Declare any conflict of interest in accordance with the Conflicts of Interests Policy and Register.
• Always act in ScreenSkills’ best interests and do not bring ScreenSkills into disrepute.

Grant Researcher / Bid Writer: Unlock the Future of SUNSHINE!

We're incredibly excited to be launching SUNSHINE, a brand-new start-up charity in London with a heartfelt mission: to combat loneliness by bringing people together, spreading joy, and building community spirit! Through grassroots activities and programmes, we'll foster connections, enhance well-being, and help transform lives for the better.

Do you have a knack for research and a talent for crafting compelling narratives?

Are you driven by the idea of securing the essential resources that will bring joy and connection to countless lives in London?

As a Grant Researcher / Bid Writer for SUNSHINE, you're not just writing applications; you're unearthing opportunities, articulating our vision, and securing the foundational funding that will turn our dream of a connected community into a vibrant reality!

We need a meticulous and persuasive individual to identify potential grants, trusts, and foundations that align with our mission. Your vital research and skilled writing will be crucial in drafting compelling applications that showcase SUNSHINE's unique power to combat loneliness, foster connections, and transform lives across our city. Imagine the immense satisfaction of knowing that your words directly led to the funding that launches new programs, expands our reach, and brings warmth to those who need it most.

If you're ready to use your research and writing prowess to ignite a movement of joy and ensure SUNSHINE shines brightly across London, your expertise is invaluable. Join us and help secure a brighter, more connected future!

Enhanced Professional Development Programme (ePDP)
Part-time | Volunteer | Remote | 12 hrs/week | 16-week commitment

“We are looking for 3 candidates to join our volunteer-enhanced professional development programme and gain real-world experience in your chosen field. While we only have three vacancies available through this programme, other options are available if your skills match our criteria.”

About Us

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.Our mission is to encourage unity across diverse communities, sharing and celebrating cultural lessons through workshops, training programmes, events and research. We challenge racial and societal stereotypes while delivering practical initiatives such as unconscious bias training in the workplace. We develop and deliver projects that promote inclusion, representation, and social change by partnering with local organisations and stakeholders.

Role Description

Quilombo UK is looking for a highly motivated and experienced Services Sales Executive to join our team through the Enhanced Professional Development Programme (ePDP). This is a target-driven, client-facing volunteer sales role focused on direct outreach and conversion of potential service users into paying clients. You will be responsible for actively identifying leads, initiating conversations, pitching our services, and closing deals.

The successful candidate will sell Quilombo UK’s key service offerings:

• Workshops (e.g. Unconscious Bias, Inclusive Leadership)

• Training Programmes

• Research Services

• Event & Partnership Opportunities
   

As a member of the Sales & Business Development function, you will be managed by a Director and accountable for results that directly impact the organisation’s financial sustainability and growth. This role provides real-world, high-impact experience that mirrors the standards and performance expectations of a paid sales role.

Main Responsibilities

• Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services

• Initiate direct outreach (calls, emails, online meetings) to decision-makers across public and private sectors

• Deliver compelling sales pitches and presentations tailored to each client’s needs

• Handle end-to-end sales processes, from lead generation and qualification through to closing deals

• Secure confirmed bookings or contracts for services, including workshops, training, research, or event partnerships

• Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly

• Consistently meet or exceed weekly/monthly KPIs related to outreach, meetings, and conversions

• Collaborate with the Director to refine messaging and sales strategy for maximum impact

• Maintain a consultative, value-led sales approach while staying aligned with Quilombo UK’s mission and ethos

• Provide performance updates and sales reports to the Director and Senior Leadership Team

• Stay updated on industry trends, client needs, and potential growth areas relevant to our services

Essential

• Demonstrated experience in a sales, business development, or account management role

• Proven track record of generating leads and closing deals, preferably in a service-based or social enterprise environment

• Excellent verbal and written communication skills

• Strong presentation and negotiation abilities

• Confidence to work independently and take initiative, while collaborating within a remote team

• Passion for social justice, community engagement, and inclusion

• Proficiency in Microsoft Office (Excel, Word, PowerPoint)

Desirable

• Familiarity with CRM tools and remote communication platforms

• Experience selling services to the public sector or third-sector organisations

• Understanding of social enterprises or community-based businesses

• Ability to work without close supervision and meet deadlines

What We Offer

• Real-world, results-driven sales experience with clear KPIs and performance feedback

• A unique opportunity to influence revenue and impact within a mission-driven organisation

• Coaching and mentoring from experienced directors and leadership

• A collaborative, diverse, and inclusive environment

• Certificate of completion and reference upon successful programme completion

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID, and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Application Process

Our HR team will contact you upon successful application to arrange an interview. Following a successful interview, onboarding documents will be sent. Once completed, you’ll be invited to a 6-hour HR and Systems Induction, followed by a meeting with your assigned Director for your first day.

Job Type: Part-time (Volunteer)
Expected Hours: 12 per week
Location: Remote
Schedule: Monday to Friday | Day Shift | No Weekends

Your internship role within Concordis will be shaped by what is happening on Concordis programmes during the six months you spend with the organisation and by your interests, experience and abilities.  As a team, we rely on each member to contribute their skills to our work and we will look to make the most of what you have to offer, while at the same time giving you opportunities to develop new skills and to challenge yourself.

You may be asked to carry out research and analysis into countries in which we are active, guided by our research managers and following our research methodology.  Your role may include assisting with the development of project proposals, monitoring international news outlets and researching potential new project areas.  You may be asked to help with monitoring and evaluating our programmes, working with the programme managers and programme officers to understand and capture results from our programme activities.

You may also be required to give practical, logistical and administrative support to the programme team to which you are allocated, including helping to set up data collection systems, analysing the data collected, preparing and sharing reports, liaising with project partners, preparing for dialogue or training sessions, translating peacebuilding material and taking notes at internal and external meetings.

You will attend team meetings and programme update meetings where you will hear from the Director of Programmes and other members of the programme teams, giving you the chance to understand what is happening on the programmes and to ask questions about any aspect of peacebuilding. 

You will be asked to research sources of funding and may be involved in drafting applications for funding, including generating ideas for new programmes that meet the needs of communities and donors.

You may be required to attend external meetings, seminars and conferences and to contribute to website and social media content.  You will be given opportunities and time to attend virtual training on peacebuilding and related topics.  You will be asked to be part of the Security Monitoring rota whereby we take turns to track the movements of the in-field staff.  This does include occasional essential weekend working.

You may also be asked to assist with HR processes such as evaluating applicant CVs and be given the opportunity to attend interviews as an observer/interviewer.

The internships are designed to give you concrete experience in research, programme management and funding within the international development sector. 

The role will require you to work virtually with our UK team, with programme teams in one or more of the countries in which Concordis operates and with your fellow interns.  If you live in or are visiting London, we will be delighted to welcome you to join some team meetings in person.

Position Overview:
The Programme Lead oversees the strategic delivery of a multi-project programme focused on enhancing employability and skills development for target populations. This role ensures alignment with organisational and community goals, driving initiatives that reduce skills gaps, improve workforce readiness, and foster partnerships with employers and training providers. Reporting to the Programme Manager, the Programme Lead manages a team of project specialists and coordinators, ensuring seamless execution of programme activities and measurable impact.

Key Responsibilities:

1. Programme Leadership:

   • Lead the end-to-end employability and skills development programme delivery, ensuring alignment with strategic objectives.

   • Mentor and manage project specialists and coordinators, assigning tasks tied to programme milestones such as training workshops, employer partnerships, and participant assessments.

2. Stakeholder Collaboration:

   • Build and maintain relationships with employers, educational institutions, government agencies, and community organisations to align programme outcomes with labour market needs.

   • Act as the primary point of contact for external partners, ensuring their requirements (e.g., hiring criteria, certification standards) are integrated into programme design.

3. Programme Design & Delivery:

   • Oversee the development of training curricula, mentorship initiatives, and job placement strategies tailored to diverse participant groups (e.g., youth, career changers).

   • Monitor participant progress and employment outcomes, using data to refine programme effectiveness.

4. Risk & Compliance Management:

   • Identify barriers to participant success (e.g., accessibility, resource gaps) and escalate systemic challenges to the Programme Manager with actionable solutions.

1. Reporting & Communication:

   • Track and report on key metrics such as participant engagement, skill acquisition rates, and post-programme employment status.

   • Prepare updates for senior leadership and stakeholders to demonstrate programme impact.

2. Process Improvement:

   • Implement feedback loops with participants and partners to continuously enhance programme quality.

   • Promote best practices in adult education, vocational training, and equity-focused initiatives.

Required Qualifications:

• Education: Bachelor’s degree in Education, Social Work, Human Resources, or a related field.

• Experience:

  • 3–5 years managing employability, workforce development, or adult education programmes.

  • Proven experience leading teams and collaborating with cross-sector stakeholders.

• Skills:

  • Strong understanding of labour market trends and barriers to employment.

  • Ability to design inclusive, participant-centric programmes.

  • Proficiency in data analysis tools (e.g., Excel, CRM systems) and project management software.

  • Exceptional communication skills for engaging diverse audiences.

• Certifications: Certifications in programme management (e.g., PgMP), career coaching, or adult education are advantageous.
  
   

  The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

  QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.