Relationship officer jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role plays a crucial part in our student journey, focusing on direct and UCAS application processes; liaising with our validating partner, Falmouth University; onboarding students; organising
induction; and providing admissions reports to senior management. The Admissions & Outreach Coordinator will also work closely with our Access & Participation team to track applications from both our Further Education and industry partners, whilst coordinating the programming of our extensive
access and participation programmes supporting our Ambassador team.
The ideal candidate will have excellent communication, administrative and organisational skills. An interest in performing arts is beneficial.
This role is about supporting equitable access to Higher Education.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an important strategic role within our organisation. You will lead the Welcome to All partnership of 10 organisations which supports displaced people in Somerset. You will also provide line management for the managers of the CCS Welcome Hub provision.
You will work with the Head of Programmes, our Commissioners, community leaders, delivery partner organisations and wider stakeholders to ensure that the Welcome to All programme delivers our strategic goals and that we are collaborating effectively with statutory and community based partners, including the wider VCFSE sector.
You will be a key member of the Programmes Team, and will work with our Senior Programmes Manager, Village Agent Programme Manager and Somerset Diverse Communities Programme Manager to ensure that all of our community development work is well integrated; and we are making the most of opportunities, internal and external that will help to improve quality of life for individuals and communities in Somerset.
We enable change by listening, responding to need and building connections between people and communities.




The client requests no contact from agencies or media sales.
Contracted Weekly Hours: 37.5. Monday to Friday 9am-5pm
Contract Type: 12 Month Contract
Annual leave: 25 days annual leave plus 8 bank holidays per annum
Salary: £25,890 a year plus NI and pension contributions
Location: ICN office in Bournemouth. Regular travel across BCP area
International Care Network is a Christian charity whose aim is to help to rebuild the lives of asylum seekers and vulnerable migrants. The UASC team provide Ofsted regulated supported accommodation to asylum seeking young people referred by various local authorities. We are looking for an experienced support worker to work within the UASC team to provide regular support to vulnerable asylum-seeking young people aged 16 to 24.
ICN provides benefits to staff including:
- Company pension scheme.
- A degree of flexible and hybrid working.
- Travel costs paid for at 45p per mile, not including travel to and from work.
- Staff welfare opportunities including socials and access to external clinical supervision.
- Training opportunities relevant to role.
ICN will seek to ensure that all existing and potential employees are given equal opportunities. We are committed to diversity and equality of opportunity in our employment policies and practices. Our aim is to promote diversity so that no employee or potential employee will be subject to unlawful or unfair discrimination because of gender, age, marital or civil partnership status, colour, race, nationality or other ethnic or national origin, disability, religion, sexual orientation, gender reassignment, pregnancy or maternity or membership or non-membership of a trade union or political beliefs. We will seek to ensure that no applicant for employment is disadvantaged by conditions or requirements which cannot be justified.
ICN take the safeguarding of service users, staff and volunteers very seriously, with a robust safeguarding policy and process in place. As part of this ICN are committed to developing a safe culture ensuring that all steps are taken to recruit staff and volunteers who are safe to work with our service users and staff, including requiring relevant DBS checks to be taken for roles working with children and/or vulnerable adults.
ICN's mission is to help to rebuild the lives of asylum seekers and vulnerable migrants.

The client requests no contact from agencies or media sales.
Role Context
As part of Gaddum’s Talking Therapies service, the PWP Supervisor will oversee the Step 2 service within HMR. This role will provide clinical case management and skills supervision to both qualified and trainee PWPs. The role combines supervisory and service leadership with a small clinical caseload and focuses on ensuring high-quality, evidence-based care and strong support for staff wellbeing and professional development.
Our PWPs will be completing training positions, including full participation in an accredited Postgraduate Certificate (PGCert) or equivalent training in Low Intensity Interventions at one of our partner universities (e.g., University of Manchester, UCLan, or LJMU).
Role Purpose
The PWP Supervisor will:
• Lead on service development, training, and quality improvement
• Provide high-quality clinical and case management supervision to PWPs
• Support PWPs with clinical risk, complex presentations, and professional development
• Regularly assess and sign off all supervisees’ clinical competency for training and ongoing registration requirements.
• Maintain a small caseload, delivering low-intensity interventions where needed
• Liaison with educational providers of the training courses to meet the joint learning agreement
Main Duties and Responsibilities:
Clinical Practice:
• Conduct assessments and deliver low-intensity CBT-based interventions when needed
• Respond to clinical risk and manage urgent presentations, acting as a Safeguarding Officer for the service
• Maintain up-to-date knowledge of evidence-based practice in line with NICE guidance
• Contribute to the overall caseload capacity of the service in times of high demand
Quality Assurance and Service Improvement:
• Oversee outcome measures, recovery rates, and KPIs for the service, ensuring they are consistently met and accurately recorded
• Participate in clinical audits, data monitoring, and service evaluation
• Support innovation and continuous improvement within the service
• Complete quarterly reporting as required by the service commissioner
Collaboration and Development:
• Work collaboratively with Step 3 clinicians, GPs, VCSE partners, and university providers
• Contribute to outreach and promotion of the service across HMR
• Facilitate team learning, reflective practice, and training delivery
• Work alongside commissioners from the Big Life Group to achieve shared goals
Academic and Supervision:
• Provide clinical and case management supervision to the team of PWPs
• Monitor PWP trainees’ progress against learning objectives
• Lead PWPs in reflective practice sessions
• Support PWPs to attend and complete all training modules, assignments, and practical components of the university training programme
• Support PWPs to apply academic learning to clinical practice
All staff are expected to work within all Gaddum policies and procedures. This role is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Hearing Dogs for Deaf People – Prospect Research Team Manager
Location: Options for role to be site-based (Buckinghamshire or East Yorkshire), hybrid or home-based contract with regular travel for team collaboration, meetings and occasional donor events.
Salary: £50,000 per annum.
Contract: Permanent, full-time hours.
Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a Prospect Team Manager to identify, qualify and deliver high-quality prospect insight to support transformational giving across their philanthropy and high value programmes.
Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.
Following on from a strategic review, the charity is now looking to build a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to diversify income, grow their philanthropy programme and increase engagement and impact.
Reporting to the Head of Philanthropy, this is a strategic and hands-on leadership role that will shape how the charity uses data, research and insight to drive significant growth in income from major donors, corporate partners and other high-value supporters. You will lead the Prospect Research function, developing and delivering a proactive, insight-led prospect research strategy to support the charity’s ambitious fundraising goals, as well as working to identify potential major donors amongst individuals, trusts and corporates.
The successful candidate will have a strong background in prospect research including identifying and prioritising prospects, network mapping, ethical screening and developing gift capacity ratings. You will be a proactive, strategic thinker with a collaborative outlook and a high attention to detail. You will also possess excellent analytical and communication skills. Experience in setting up or significantly developing a prospect research function would be an advantage.
This is an exciting opportunity to shape and build a high-impact research function at a moment of huge growth for the charity, with the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.
If you want to lead the pack and help deaf people leave loneliness behind Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 21st July, 9.00 am.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone to take an active lead in setting up the new Shed and working with our wider staff team and volunteers. You will be able to promote the project to encourage participation by giving talks, arranging taster sessions and using social media. You will also arrange short courses and training sessions and ensure new participants are briefed on health and safety. You will have good interpersonal skills and enjoy working a part of a team.
The client requests no contact from agencies or media sales.
We are looking for our new Campaigns Coordinator for Birmingham Friends of the Earth.
If you are passionate about environmental campaigning, and love supporting and working alongside committed voluntary activists, we’d like to hear from you. You do not need to have had a similar paid role in the past to apply for this role.
Birmingham Friends of the Earth (BFoE) is a non-profit organisation campaigning to create a more sustainable and fairer Birmingham. We empower others to take action, we hold decision-makers to account on climate change, waste, nature and clean air, and we make sure environmental justice is at the heart of everything we do, campaigning intersectionally and inclusively. As well as having an active volunteer-led campaigns group, we run The Warehouse, our lively environmental community centre in Digbeth and a key centre for the city’s activism. BFoE is linked to Friends of the Earth, the national organisation, but independent and able to campaign on issues that matter to us, in ways that resonate with us.
The purpose of the role, part of our small staff team of 5, is to lead our campaigns activity, working with and supporting our campaigns group.
We welcome applications from those for whom this would be their first paid campaigns role. Experience of voluntary activism and enthusiasm to develop your skills and grow into the role are more important than ticking all the boxes.
Interviews are still to be confirmed, as we are aiming for some flexibility to allow for summr holiday arrangements. There is space on the application form to give us any dates you are not available for interview within the period 18th August to 5th September.
We look forward to reading your application!
The client requests no contact from agencies or media sales.
Learning and Development Manager
Hybrid - Farringdon & homeworking
Full-Time | Permanent
Salary: £46,000 + Excellent Benefits
MLC are proud to be exclusively partnering with Turn2us, a national charity working to tackle financial insecurity across the UK, to appoint a newly created Learning and Development Manager.
At Turn2us, the belief is simple but powerful: financial security should be a reality for everyone. Every day, millions in the UK face impossible choices, and Turn2us exists to ensure no one faces these challenges alone by tackling financial insecurity and its structural causes.
They work with co-producers and partners to provide people in financial crisis with the means to get back on their feet, build resilience, move forward with their lives and thrive. As an equal opportunities’ employer, they are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team.
About the Opportunity:
As a brand-new role, this is a unique and exciting role for a learning and development professional to shape and embed a learning culture within the organisation and build an equitable and inclusive training and learning framework.
Reporting into the Head of Human Resources, you will work closely with colleagues across the charity to design and deliver impactful, inclusive learning programmes and interventions that enable Turn2us’s people to feel empowered to deliver on system-changing strategy.
Key Responsibilities:
- Work with the Director of People and Culture and Head of Human Resources to develop the organisation’s L&D strategy, ensuring alignment with Turn2us’s mission and strategic priorities.
- Conduct regular skills audits and create tailored learning pathways across the organisation.
- Collaborate with the EDIB Committee to embed inclusive, equitable training at all levels.
- Create and deliver management development training covering leadership, compliance, and best practice.
- Design onboarding and induction programmes that set new staff up for success.
- Establish metrics to measure learning impact and foster continuous improvement.
- Build and maintain a central knowledge hub, including external partnerships with learning providers.
About You:
- Experienced in L&D strategy, training needs analysis, and programme design.
- Knowledgeable in HR practices and committed to EDIB principles.
- A confident communicator, able to build trusted relationships across all levels.
- Self-motivated, collaborative and organised.
- Ideally experienced in facilitation, though this is not essential.
How to apply/Interview dates:
Please sign into your CharityJob candidate account to access and view the full attached candidate pack. All applications will require a cover letter addressing the questions on the 'How to apply page'. Please contact Annabelle at MLC Partners directly for any additional queries (contact details found in candidate pack).
We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.
Closing date of applications: Sunday 27th July 2025
1st stage interviews: 13th August 2025
2nd stage interviews (face-to-face): 20th August 2025
We are recruiting for a new Operations Manager to take on a broader and more strategic version of an existing role, with overall responsibility for the operational delivery of our services across three office locations.
The successful candidate will oversee HR, facilities management, IT, and our volunteer programme. You will lead a small but dedicated administrative team and work closely with colleagues at all levels as part of our Senior Management Team (SMT).
We are seeking a practical, solutions-focused and detail-oriented individual who thrives in a fast-paced environment and enjoys improving systems, processes and ways of working— especially within a charity context and with limited resources. You will be confident working with a wide range of internal and external stakeholders, including major City law firms who support our pro bono work.
To apply, please share your up-to-date CV together with a cover letter of no more than two pages of A4, setting out how you meet the person specification and why you would like to work with South West London Law Centres.
Please note that applications without a cover letter will not be considered.
The closing date for the post is 29 July 2025 by cob 5 pm with interviews soon after. If you would like to have a brief informal chat to discuss the role, please contact us.
Immigration Advisor
Contracted Weekly Hours: 22.5 – 30 hours
Contract Type: Permanent
Annual leave: 25 days annual leave plus 8 bank holidays per annum (pro rata)
Salary: £28,500 (pro rata)
Location: ICN office in Bournemouth
International Care Network (ICN) is a Christian charity whose aim is to help to rebuild the lives of refugees, asylum seekers and vulnerable migrants. We are seeking an experienced IAA Immigration Advisor to join our friendly team. We need a qualified IAA Level 2 or Level 3 immigration advisor, or a solicitor/barrister with immigration experience. In this role, you will work with marginalised adults and families, guiding them through complex immigration journeys with compassion and professionalism. Thus, the qualified immigration advisor will play a critical role in helping people find hope and stability in the challenging environment of being a migrant in the UK.
You as the immigration advisor will take a holistic approach to supporting and empowering our service users/clients, working with the rest of the ICN team and partner organisations to ensure their needs are met and barriers addressed. Specifically, you will manage your own immigration caseload, concentrating on applications involving family, private life and other human rights matters as well as protection routes. Although ICN does not currently take on asylum cases, you will provide information, advice and referral to other organisations for people seeking asylum.
ICN provides benefits to staff including:
- Company pension scheme
- Travel costs paid for at 45p per mile, not including travel to and from work
- Staff welfare opportunities including socials and access to external clinical supervision
- Training opportunities relevant to role
ICN will seek to ensure that all existing and potential employees are given equal opportunities. We are committed to diversity and equality of opportunity in our employment policies and practices. Our aim is to promote diversity so that no employee or potential employee will be subject to unlawful or unfair discrimination because of gender, age, marital or civil partnership status, colour, race, nationality or other ethnic or national origin, disability, religion, sexual orientation, gender reassignment, pregnancy or maternity or membership or non-membership of a trade union or political beliefs. We will seek to ensure that no applicant for employment is disadvantaged by conditions or requirements which cannot be justified.
ICN take the safeguarding of service users, staff and volunteers very seriously, with a robust safeguarding policy and process in place. As part of this ICN are committed to developing a safe culture ensuring that all steps are taken to recruit staff and volunteers who are safe to work with our service users and staff, including requiring relevant DBS checks to be taken for roles working with children and/or vulnerable adults.
# immigration advisor # immigration advice # qualified immigration advisor
ICN's mission is to help to rebuild the lives of asylum seekers and vulnerable migrants.

The client requests no contact from agencies or media sales.
As Director of Operations and Fundraising you will play a key role in driving forward the mission of Notre Dame Refugee Centre, dedicated to supporting those seeking sanctuary in the UK.
Lead a small yet impactful team to deliver a range of vital services including IAA immigration advice and ESOL lessons, with social activities. You will work closely with our trustees, staff and volunteers to ensure that we continue to deliver life-changing support to those who seek our help.
Immigration advice, practical support and warm welcome to refugees and asylum seekers since 1996.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking to recruit a dedicated and enthusiastic individual to join our Information & Advice team provide information, advice and support to people aged 60 and over, living in Waltham Forest. The purpose of the job is to deliver advice to those housebound or not able to travel to The Hub, so it will involve home visits throughout the Borough. It will include assisting clients to maximize their income through providing benefits calculations, help to complete forms, provide advice resources and some supervision of volunteers. You will have good interpersonal skills, have proficient database skills and enjoy working as part of a team. Experience of benefits advice and another language is desirable.
The client requests no contact from agencies or media sales.
Associate Director of Welfare and Wellbeing
Salary: £74,955 – £78,900
Hours: 37.5 hours per week
Workplace: Leicester based LE3 1UT with hybrid working
About us
Our vision is an RAF community that is connected, empowered and resilient. To achieve our mission, we are committed to a simple yet important mission: to support and enable the RAF community to meet the challenges of everyday life. We believe that we are at our strongest when we work together and that early intervention is most effective. We not only help members of the RAF community to endure times of acute need, we also help them to thrive, preventing many of them from reaching crisis point by offering practical support and resilience services.
About the role
This is a newly created role to deliver the RAF Association’s strategic welfare objectives and drive our volunteering and community wellbeing strategy. The post holder will contribute collaboratively to developing and executing the Group’s overall strategic direction and operational management as well as inspiring our talented teams and driving impactful change across our organisation. As part of the RAF Association Senior Management Team, you will work collaboratively to ensure our ethos, values and high standards are reflected in every aspect of our work
Primary responsibilities include
- Strategic leadership and people development
- Service Delivery
- Casework
- Sustainability
- Performance and impact management
- Innovation and digital transformation
- Stakeholder and partner engagement
- Contribution to organisational strategy
About you
We are looking for an experienced and passionate leader who shares our commitment to excellence, innovation and inclusion. This role is not only about achieving outstanding results but also about inspiring a shared vision, building strong relationships and fostering an environment where all members of our RAF community, past and present, can thrive. Educated to degree level or with equivalent specialist experience related to volunteering, welfare and wellbeing, you’ll have extensive experience developing strategies, ideally within the charity sector. With substantial experience in developing high performance teams, you will also have the capability to deliver across multiple programme strands simultaneously.
Want to join us?
You may find it helpful to have a look at our website and social media to find out more about who we are and what we do. To make your application really stand out, please take some time to include a cover letter to tell us how your skills and experience align with our role profile and person specification. Relevant supporting cover letters lead to a better chance of shortlisting for interview.
Benefits include:
- Up to 42 days annual leave, life insurance and sick pay
- Enrolment in health cash back plan to cover every day healthcare needs
- Cycle to work scheme / close to park and ride at Leicester Forest East
- Subsidised short breaks at selected RAFA Accommodation
A UK driving licence is an essential requirement for this role.
Closing Date 8am Monday 28 July
First Stage Online Interview 7 August
Assessment Day 13 August
We reserve the right to close this opportunity early so please do not delay in applying.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The RAF Association is a Disability Confident Employer. Please let us know if you require any assistance with the application process.
Applicants must have the right to work in the UK as we are unable to enter into sponsorship agreements.
No agencies please.
The Post
The University of Portsmouth Students’ Union is a vibrant, forward thinking organisation with a vision of Delivering a Positive Impact with every Portsmouth student. An exciting opportunity has arisen to join the Student Advice Team. The Post Holder will be meeting with students on a 1-1 basis to provide impartial advice and advocate for individual students on academic issues affecting University of Portsmouth students. You will be the first point of contact with students visiting or contacting the Advice Service for support and as the first point of contact with the Advice Service. It is vital that we give an excellent first impression that reflects the Union’s values and services. The post holder will maintain high standards of customer care and adhere to the Union’s policies and procedures.
The Person
The Post holder will have experience of providing a high standard of customer services. They will require experience of working within a Higher Educational environment or, have recent experience or knowledge of University guidelines. The right person for the post will require excellent listening and communication skills and experience of working with clients on a 1-1 basis in a supporting role. The post holder will have the ability to work in a busy and high-pressured environment with the skills to prioritise work quickly and efficiently.
What we offer
- Strong team mentality, supportive and sociable workplace
- Regular training opportunities and team development days
- 38 days holiday (30 days annual leave + 8 bank holidays) and additional Christmas leave (University shutdown)
- Flexible working (e.g. flexitime, career break, paid time off for volunteering)
- 35 hour week
- Enhanced sick pay, maternity, paternity or adoption leave
- Access to University staff benefits: discounted gym membership, free library membership, bike safe
- Employee Assistance Programme
The Organisation
The University of Portsmouth Students’ Union (The Union or UPSU for short) is a forward thinking, friendly organisation with a vision of “delivering a positive impact with every Portsmouth student”. As a charity led by its values and guided by its members, we offer a wide range of services and activities to support and enrich the lives of our students. UPSU employs approximately 30 career staff, a further 40 student staff and we work with over 1000 registered student volunteers and over 100 student groups
Further Information
For more information on this opportunity and how to apply, please visit our website
Closing date for applications: midday, 4th August 2025
Interviews will be held on date: 13th August 2025
We kindly ask that candidates do not send CVs or cover letters as these will not be considered. You can find an application form on our website.
Anonymous shortlisting will be carried out for this role to ensure a fair and consistent approach to recruitment. We will not disclose any personal details to the shortlisting panel. Any documents or links with identifying information will not be used during shortlisting, but can be submitted if you are selected for an interview.
We are strongly dedicated to embedding equality, diversity and inclusion (EDI) within our community and we are passionate about creating a welcoming and inclusive environment which supports everyone from recruitment through to appointment, regardless of your background. We welcome applications from all talented people and as part of this commitment, we are working to improve the diversity of our workforce to ensure that it is as relevant and representative of our student community as possible and are actively encouraging applications from underrepresented groups.
The Union is a MINDFUL EMPLOYER® and we are committed to creating a supportive and open culture and actively support the mental wellbeing of all staff.
Due to the high number of applicants, if you have not heard from UPSU by the interview date you should assume you have been unsuccessful in your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: HR Coordinator
LOCATION: Great Horwood, Buckinghamshire (minimum 3 days in office per week)
SALARY: £35 - £40k FTE (pro rata) based on experience
JOB TYPE: Permanent, 4 days per week (30 hours)
Medical Detection Dogs trains dogs to save lives.
We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease with our Bio Detection Dogs. We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist innovative field.
MAIN PURPOSE & SCOPE OF THE ROLE:
The HR Coordinator will provide specialist and proactive support to other departments within the charity to ensure organisational compliance in all relevant areas relating to HR.
WHAT YOU’LL DO:
Reporting to the People Engagement Manager, you will be supporting the Charity to set and deliver on its People Strategy. You will be responsible for providing operational HR services, advice, and guidance with a primary focus on HR transactions, employee relations management, engagement, recruitment and performance management. You will identify, analyse and utilise HR data to inform decision making and identify more efficient ways of working.
Reports to: People Engagement Manager
ABOUT THE ROLE
You will lead the development and implementation of a best practice approach to recruitment.
You will advise managers on best practice techniques for monthly one-to-one meetings and annual appraisals to ensure staff feel confident to openly discuss challenges as well as successes.
You will review and update our existing HR policies and procedures, ensuring they not only comply with current HR law but importantly promote best practice.
You will also work with the senior leadership team to develop a set of organisational values that prioritise equality, diversity and inclusion and reflect best practice, ensuring these are then communicated to all staff, volunteers, and stakeholders.
This is a rare opportunity to join a charity that wants to strengthen the support it provides to its staff and volunteers.
Responsibilities of the Role
· Maintain all HR policies and procedures ensuring they are regularly reviewed and updated to reflect relevant legislation and best practice.
· Ensure managers and staff are aware of and understand policies and procedures, communicate changes, and provide support to managers when interpreting policies as required.
· To work in collaboration with the CEO and Senior Leadership Team in leading Medical Detection Dogs towards our vision of becoming a staff-centric charity.
· Provide an efficient service to deliver HR transaction activities throughout the employment lifecycle, from offer to off-boarding.
· Provide support, guidance, and advice for managers in conducting and concluding employee relations cases, including absence, performance management, disciplinary and grievance cases, ensuring adherence to policy.
· Manage, maintain, and deliver the charity’s onboarding induction to new members of staff.
· Always maintain the highest levels of discretion and confidentiality.
· Be a role model within the charity demonstrating MDD’s values and behaviours at all times.
· Monitor completion of performance appraisals and one to one meetings, issuing reminders and offering support to managers as required.
· Coordinate and support the delivery of employee engagement surveys, including planning, analysis, reporting and follow up actions.
· Produce regular HR reports and people data metrics for the Senior Leadership Team (e.g. turnover, tenure, sickness absence trends, performance outcomes).
· Maintain and update the HR system (Breathe HR), ensuring employee records are accurate and up to date.
· Prepare and submit monthly payroll changes to the finance team in line with payroll deadlines.
· Manage staff benefits including the health cash plan, life assurance, pension scheme and long service awards.
· Produce and circulate internal HR communications such as staff newsletters, HR updates and policy changes.
· Coordinate and support learning and development activities, including booking and maintaining training records and delivering HR related training for managers and staff (e.g. one to ones, appraisals, HR systems).
· Assist in developing employee engagement initiatives.
· Contribute to wellbeing and inclusion initiatives.
PERSON SPECIFICATION:
Experience & Qualifications
Essential
· CIPD Qualified and a minimum of 3 years’ experience in a similar role or currently undertaking the qualification.
· Employee relations (e.g. performance, absence, disciplinary, grievance, redundancy, etc) case management in line with current UK employment legislation
· Management of end-to-end recruitment activity, supporting hiring managers and focussed on candidate experience
· Excellent interpersonal, networking and communication skills
· Experience of managing relationships with staff at all levels
Desirable
· Experience of reward and recognition practices
· Experience of managing and inspiring staff, including encouraging innovation and improving ways of working to build a resilient and high performing team culture that delivers results
· Effective organisation and administrative skills gained within HR
· Experience on use of HR database (BREATHE)
Knowledge & Skills
DESIRABLE
- Ability to work independently and under minimal supervision in a fast paced and demanding environment, exercising good judgement, and using own initiative.
- Ability to work supportively and effectively within and across teams and build good working relationships
- Ability to maintain confidentiality when appropriate
- Proficiency in using Microsoft Office
· Highly effective written and verbal communication skills
· Good influencing and negotiation skills
· Strong people management skills with the ability to train and develop individuals and create a ‘one team’ ethos
Other Requirements
· A full current driving license
· Comfortable with dogs in the workplace/office
DIVERITY, EQUALITY & INCLUSION
We are a welcoming, diverse, and inclusive Charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.
Charity Values
All employees are expected to uphold the charity’s core values in their daily work. This includes demonstrating respect through open and considerate communication, fostering cooperation by working collaboratively, maintaining honesty in all interactions and ensuring fairness through just and transparent decision-making.
Benefits
· Sick Pay
· Health Cash Plan
· 26 days holiday, increasing with service
· 5% Employer Pension Contribution
· Free On-site parking
· Life Insurance