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Top job
Ataxia UK, Highgate (Hybrid)
£29,000 per year
Help people feel heard, supported and empowered. Join Ataxia UK and be a vital source of support for those affected by ataxia.
Posted today Apply Now
Top job
Resurgo Trust, London (Hybrid)
from £35,000 dependent on experience
Want to play a part in social transformation? Join us!
Posted 2 days ago
Top job
The Royal College of Pathologists, Multiple Locations (Hybrid)
£22,409 pa plus excellent benefits
We are looking for a part time (21 hpw) Training Standards Officer to work in the Learning Directorate at the Royal College of Pathologists.
Posted 5 days ago
Top job
Population Matters, Remote
£55,000 - £62,000 per year
Population Matters is an environmental and human rights charity, working to ensure that our population can co-exist in harmony with nature.
Posted 1 day ago Apply Now
Closing in 4 days
Alzheimer's Research UK, CB21, Cambridge (Hybrid)
Circa £32,000 per year
Supporting the delivery of high quality and meaningful experiences for ARUK’s major donors, charitable trusts and corporate partners
Posted 5 days ago
The Sixteen, London (Hybrid)
£28,000 - £35,000 per year
Posted 1 day ago
Baby Lifeline, West Midlands (On-site)
£65,000 - £75,000 per year (subject to experience)
Do you want to work for a dynamic charity that’s making a huge difference to the prevention of avoidable harm to mothers and babies?
Posted today Apply Now
The Degrees Initiative, Remote
£30,000 - £35,000 per year
The Degrees Initiative is seeking a Programmes Officer to be a part of a small dynamic charity working on climate change and development. 
Posted 2 days ago
Rape Crisis South London (RASASC), Croydon (On-site)
27,500 pro rota
Receptionists Job Share £27,500 FTE (based on-site in Croydon – one role is 26.25/30,5 hours per week)
Posted today Apply Now
Closing in 5 days
Chartered Institute of Library and Information Professionals, London (Hybrid)
£28,300 per year
This position will assist in delivering exceptional events and award ceremonies, ensuring smooth operations and excellent customer service.
Posted 1 day ago Apply Now
International Federation of Gynecology and Obstetrics (FIGO), Multiple Locations (Hybrid)
£58,000 - £60,000 per year (FTE) actual salary will be pro rata
We at FIGO HQ require an experienced Senior Project Manager to join the established Fistula Initiative team. We are based in Waterloo.
Posted today Apply Now
Closing in 5 days
upReach, England (Hybrid)
£26,575 per year (Bristol, Nottingham, Manchester, Newcastle), £29,150 per year (London)
Posted 2 weeks ago
Page 3 of 12
Highgate, Greater London (Hybrid)
£29,000 per year
Part-time (14 hours per week)
Permanent

Using Anonymous Recruitment

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Job description

About Ataxia UK  

Ataxia is the umbrella term for a group of neurological conditions and Ataxia UK is the UK’s leading ataxia support and research charity. Our Services team is dedicated to supporting everyone affected by ataxia in the UK to live their best possible life. We offer a Helpline and Advocacy service that provides trusted information, tailored advice, and one-to-one support to help people access their rights. Alongside this, we deliver a range of activities, engagement opportunities, and volunteer-led initiatives designed to bring the ataxia community together and reduce feelings of isolation. 

About the Role    

We are looking for a Helpline Officer to join our small and supportive Services Team. This role is central to delivering high-quality information and advice via our Helpline, and to supporting and working alongside our trained Helpline Volunteers. 

The Helpline is a trusted source of support for people affected by ataxia, offering clear, accessible information on a wide range of issues including welfare benefits, accessing grants, and access to health and social care. The role also contributes to the wider development of our Helpline and Advocacy services, helping ensure those who need more in-depth support are connected to the right resources. 

This is a part-time role, working 14 hours per week to help deliver our Helpline service. The Helpline currently operates Monday to Thursday from 10:30am to 2:30pm, with plans to extend these hours in the future. 

About you  

You have experience providing advice and information, and you're confident talking to people who may be dealing with difficult situations. You’re comfortable working on your own and as part of a small team. Experience with helplines, volunteers, or long-term health conditions would be an advantage.

Benefits of working for us.  

  • 25 days annual leave pro rata (rising to 30 with a length of service) 

  • Extra holiday day for your birthday 

  • Access to a free Employee Assistance Programme & Employee Hotline 

  • Flexible hybrid working 

  • Pension scheme 

  • Enhanced maternity and co-parental leave 

  • Cycle to work scheme 

  • Training and development opportunities 

  • Accredited Living Wage Employer 

Application resources
Posted by
Ataxia UK View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 14 May 2025
Closing date: 12 June 2025 at 15:11
Tags: Helpline

The client requests no contact from agencies or media sales.