Research communication officer jobs in farmoor, oxfordshire

Trauma Treatment International (TTI) is a registered charity in the UK. We focus on providing evidence-based psychological treatment and support to victims of collective violence around the world. As well as providing treatment for victims directly, we work with organisations and communities to manage, mitigate and prevent the impact of trauma.

This is an exciting time for the charity, as we move into our next phase of development. We are now seeking a new Chief Executive Officer to lead us in the implementation of our Strategy 2025-2030 and our vision for change.

The CEO role is a highly rewarding one, offering the opportunity to join and lead our small, yet experienced and impactful team. The post offers the platform to work creatively and flexibly internationally, network with fantastic organisations and help to influence, shape and sustain TTI’s strategy and activities in this pivotal time in the organisation’s development.

This is a remote working role, with attendance at events or locations as required throughout the year. We offer a permanent employment contract and are looking for a minimum time commitment of 3 days per week – we are open to consider other flexible arrangements or up to 80% hours (within budget); Salary is based on full-time equivalent of £75,000pa. Opportunity for increase with securing of successful financial growth.

Key Areas of Responsibility include:

Leadership:

• Embedding and implementing through the team our 2025-2023 Strategy;
• Providing charity expertise and governance oversight;
• Providing leadership to the remote team following trauma-informed principles;
• Building organisational sustainability through existing donor relationship management and appropriate diversification in fundraising/income generation/donor relationships;
• Building strategic partnerships and alliances.

Strategy

• Provide leadership and direction, reporting to the Board of Directors, on all aspects of the ongoing refinement and implementation of TTIs Strategy, Theory of Change and annual delivery plans;
• Lead a robust culture of evaluation of our impact.

Organisational and finance

• Oversee TTI’s operational and fiscal function and performance, ensuring best practice in all we do.

Stakeholder management

• Publicly represent the organisation, enhancing visibility, developing brand awareness, and demonstrating the impact and value delivered by TTI.
• Engage continuously with donors and funders to build strong relationships and seek new and diverse funding and investment partnerships. 

Key experience and attributes you will need to bring:

• Minimum six years’ experience at senior leadership/management level, ideally gained in non-profit organisation or other humanitarian setting.
•  Some prior experience of interacting with a Board of Directors.
• Experience of financial compliance including demonstrable experience of actively setting and managing budgets, preparing cashflow projections and working with financial reports – this experience is likely to have been gained over at least 3 years’ active, first-hand participation.
• Prior experience of working in a growth environment, ideally having gained involvement in income generation/fundraising.
• Experience working with external funders, partners, and collaborators
• Demonstrate clear understanding of Charity Code and governance obligations including Charity Commission requirements and charity law.
• Possess and demonstrate strong leadership experience and ability to lead with a coaching / mentoring/ trauma-informed style in order to maintain organisational culture, valuing the people of the organisation. 

What we can offer you:

• 33 days' annual leave, pro rata to reflect contractual hours (including bank holidays and three mandatory days over the Christmas period)
• 3% Employer Pension contribution
• Commitment to staff wellbeing as a trauma informed organisation
• Commitment to personal and professional development
• Flexible working to fit your personal circumstances
• Opportunity to lead the organisation and make your mark as the organisation grows

SAFEGUARDING and SAFER RECRUITMENT

TTI is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks for all roles within the organisation, and for our roles working directly with our beneficiaries, at an enhanced level.

Having a criminal record will not automatically exclude applicants. All employees are expected to have a knowledge and understanding of safeguarding and child protection procedures and to comply with and have a commitment to best safeguarding practice at all times, immediately reporting any concerns regarding Safeguarding and Child Protection or the protection of Vulnerable Adults to the Designated Safeguarding Lead and/or Deputy Designated Safeguarding Lead.

All offers are subject to satisfactory completion of the pre-employment screening process including disclosure checks, right to work and references.

How to apply

To apply for this position please submit a full CV and supporting statement of no more than one side of A4 outlining your suitability and motivation for the role.

Closing date: 5pm on June 30th 2025

Trauma Treatment International (TTI) is committed to supporting you with your application. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more.  We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.

If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact Jenny George. We can also arrange informal chats with the current CEO Quen Geuter upon request.

Trauma Treatment International (TTI) is a registered charity in the UK. Our focus and expertise is in providing evidence-based psychological treatment and support to victims of collective violence around the world. As well as providing treatment for victims directly, we work with organisations and communities to manage, mitigate and prevent trauma. 

This is a highly rewarding role and an exciting opportunity to join and lead our small, yet experienced and impactful team. The role offers the platform to work creatively and flexibly internationally, network with fantastic organisations and help to influence, shape and sustain TTI’s strategy and activities in this pivotal time in the organisation’s development.

Description

 Key Areas of  Responsibility

Clinical strategy and plans for growth

• Have responsibility for the strategic development of TTI’s clinical team, clinical delivery and clinical outcomes, to meet TTI’s ambitious and transformational Strategy 2025-2030.
• Provide clinical leadership to the development of TTI’s strategic vision and annual delivery planning, models of service delivery, standards and clinical governance.
• Support and enable partners, service users and especially those with lived experience to inform TTI’s clinical service design, delivery and evaluation and to engage in communications and research activities in a way that is psychologically safe and follows principles of trauma-informed practice.
• Manage TTI’s clinical capacity and skills, and oversee the growth and development of the team, including recruiting, supervising and managing workload/ assignment of internal staff, associates and external multi-disciplinary team to ensure the organisation’s ability to meet service demand.
• Develop and implement strategies to actively promote diversity in the clinical team and champion culturally sensitive approaches to trauma treatment through research, partnerships and new projects.
• Liaise directly and regularly with TTI’s Trustee with responsibility for clinical oversight, and provide regular reports to the Board of Trustees to support strategic decision-making and risk oversight.
• Oversee the smooth running and effectiveness of specialist clinical advisory groups (clinical advisory groups, research advisory groups and project advisory groups) for TTI that meet the strategic requirements of the organisation and build the evidence base, engage experts and build the reputation and scope of TTI’s work with professionals, networks and sectors in the UK and internationally.
• Take a lead in developing clinical research opportunities, identify opportunities to develop Quality Improvement Projects and disseminate learning internally and externally in collaboration with the communications team.
• Build relationships with Clinical Leads in organisations with shared aims, to build TTI’s relationships and opportunities for partnership and project working.
• Lead the design of internal wellbeing policies and activities and embed trauma-informed knowledge and skills across the organisation, including with clinical and non-clinical staff and trustees.

Delivery of Clinical Services

• Drive TTI’s clinical delivery, in line with TTI’s overarching strategic objectives, including setting long-term and annual objectives and KPIs, within the context of clinical evidence- based best practice, trauma informed principles, participation of those with lived experience and budgetary, donor and risk-management requirements.
• Oversee the development and implementation of TTI’s clinical treatment pathways for survivors of torture, trafficking, slavery and violent conflict or those affected by vicarious trauma or burnout through their work in human rights, including:
  • up to date and evidence based clinical pathways for the main clinical presentations we see at TTI
  • robust assessment, formulation, treatment and ending processes
  •  robust partnership agreements with organisations referring people to TTI for clinical treatment.
• Develop and refine TTI’s clinical services in response to community needs and local/global events, in line with TTI’s strategy, including for working in international communities affected by violent conflict.
• Maintain an appropriate clinical caseload.
• Deliver services to TTI’s organisational clients, (including organisational reviews, trauma training, 1:1 professional consultations, critical incident support), especially to pilot, test and quality control these aspects of TTI’s delivery.
• Support gaps in clinical team capacity as required to ensure smooth running of delivery and excellence of service to our individual and organisational clients.
• Support internal processes led by the fundraising team to design new projects and develop grant applications in order to grow the reach and impact of TTI’s work.
• Support the development of international projects and partnerships and oversee the safe delivery of international work, whether in person or online, in collaboration with the Projects and Partnerships Lead.
• Attend conferences and networks of psychologists in order to learn and embed TTI’s clinical reputation and access to learning and dissemination.

Quality Assurance and Evaluation

• Deliver an evidence-based and continuous evaluation culture and promote internal reflection and learning.
• Maintain and further develop a robust framework for quality assurance and evaluation of TTI’s clinical activities, including engagement of clients, service users and those with lived experience.
• Oversee the consistent use of evidence based clinical measures and ensure robust processes to monitor, evaluate, learn and report on the quality and impact of TTI’s clinical activities and outcomes.
• Support the transition of TTI’s clinical team and associates onto client management software,  with a focus on good data, confidentiality and consistency of adoption.
• Ensure that all systems and processes for storing, managing and reporting on clinical/client data provide robust confidentiality, security and meet TTI’s policies and legal frameworks including Data Protection Act 1998, Caldicott principles.
• Provide regular, timely and accurate data on TTI’s clinical activities and outcomes, to contribute to reports for donors, communications campaigns and annual impact reports and as required throughout the calendar year.
• Provide quarterly performance reports to the CEO and Clinical Trustee on clinical performance, based on clinical data and input from the clinical team and attend Board meetings as requested to report on clinical delivery.
• Oversee TTI’s processes for gathering and responding to feedback from clients and service users, and manage formal and informal complaints relating to the delivery of clinical delivery with the CEO.

Clinical Risk and Safeguarding

• Hold delegated authority from the Board for TTI’s clinical risk management, including engagement in TTI’s Risk-Management Sub-Committee, driving implementation of risk-management and mitigation actions relating to clinical delivery and leading TTI’s monthly internal QSP meetings.
• Feed into internal annual policy review processes, as they relate to clinical delivery, risk management and compliance with clinical duties and trauma-informed practice.
• Be the Safeguarding Lead for TTI, escalating to the Senior Safeguarding Leads as required and ensure processes are in place to meet TTI’s Safeguarding Policy and procedures within the clinical team and associates.

People Management

• Line manage and supervise senior clinical staff and provide support in their duties to manage and supervise their direct reports.
• Notice and respond appropriately to any performance management issues.
• Organise CPD opportunities for internal staff and associates. Oversee the Head of Treatment Services in delivering peer support for internal staff and associates. Update staff of any relevant changes in professional guidance.  
• Support the wellbeing of the clinical team and embed a culture of self-care, trauma-informed practice and delivery excellence.
• Take up monthly external supervision provided by TTI.
• Identify skills gaps and strategies to fill these across the clinical function, within budgetary constraints and maximising access to and sharing of internal knowledge and expertise.
• Maintain up to date knowledge of requirements, guidelines and best practice from clinical governing bodies.

General

• Provide clinical input into communications materials and content in line with TTI’s Communications Strategy as required by the communications and marketing teams.
• Compliance with organisational policies and practices, and attendance at mandatory training.
• Any other appropriate duties as required by the organisation.

Personal Specification

 Essential Criteria

• HCPC registered psychologist who has completed Post Graduate doctoral level training in counselling or clinical psychology.
• Minimum 5 years post registration experience working within mental health services.
• Managerial and leadership experience
• Clinical experience across the life span of individuals
• Up to date knowledge and experience of working with clients with PTSD, complex PTSD, survivors of human rights abuses, such as torture, and/or war related trauma and/or asylum seekers.
• Training in at least two UK NICE guidelines evidence based treatment for PTSD.
• Significant experience of psychological assessment and treatment of clients across a range of settings (could include one or more of NHS, voluntary sector, international humanitarian, community-based, inpatient, field hospital, disaster response etc).
• Experience of developing and delivering training online and in person.
• Knowledge of risk management, safeguarding
• An understanding of the complexities of experience of those surviving torture, trafficking and slavery, persecution and violent conflict
• Understanding of workforce exposure to trauma or traumatic material and experience in staff support
• Evidence of post qualification development
• Training and supervisory experience
• Project management experience
• Ability to manage, motivate, support, develop and lead an online team and promote safe remote working
• A degree of financial awareness with an appreciation of the need to balance the provision of quality care against a budget
• Knowledge of appropriate standards and external regulatory bodies, such as the Care Quality Commission.

Desirable Criteria

• Experience of crisis response work
• Knowledge of languages or cultures of those we seek to support
• Lived experience of the issues reflected in TTI’s mission and aims
• Working knowledge of relevant Mental Health, Asylum, Employment and Health & Safety Legislation (e.g. Human Rights Act 1998, Immigration and Asylum Act 1999, Mental Health Act 1983 and Mental Incapacity Act 2005) 
• Experience of working in the charity sector or international development sector in the UK or internationally
• Experience in facilitating critical incident response sessions and reflective practice

Qualifications

• Doctorate in Clinical Psychology (DClinPsy)
• Doctorate in Counselling Psychology (DPsyc)

WHAT WE CAN OFFER YOU:

• 33 days annual leave, pro rata to reflect contractual hours (including bank holidays and 3 mandatory days over the Christmas period)
• 3% Employer Pension contribution
• Commitment to staff wellbeing as a trauma informed organisation
• Commitment to personal and professional development
• Flexible working to fit your personal circumstances
• Opportunity to lead the organisation’s clinical development and make your mark as the organisation grows

Immediate Opening: Leadership & Governance Administrator

Location: Remote (with very occasional travel).

Hours: 30 per week (including Fridays to meet charity needs, and ideally Wednesdays).

Salary: £24,000 per annum (pro-rata for 30 hours per week, based on full-time equivalent of £30,000).

Reports to: Chief Executive Officer.

About AMR Action UK

AMR Action UK is the dedicated patient organisation for individuals impacted by antibiotic and antimicrobial resistance (AMR). Through research, patient engagement, and direct support services, we drive meaningful change in the AMR space.

We are looking for a proactive, highly organised Leadership & Governance Administrator to support our CEO, Operations Manager and Board of Trustees ensuring smooth governance administration, executive support, trustee communication, and digital content management. 

Please note we have very recently changed our name and were formally known as Antibiotic Research UK. Email addresses and website still reflect the previous name.

Key Details for Applicants

• We encourage applicants to apply quickly, as we may close applications early due to immediate need.
• Submit a CV (maximum two pages, focusing on relevant experience) and a short covering letter explaining how your skills and experience align with this role.
• Please state your availability and earliest possible start date in your covering letter.
• The full job description is attached for complete details.

Key Responsibilities

• Executive & Administrative Support: Manage the CEO’s diary, organise travel, prepare agendas, take minutes, maintain records, and support recruitment processes.
• Governance & Compliance: Schedule and organise board and committee meetings, prepare documentation, ensure GDPR compliance, and facilitate trustee communications.
• Digital & Brand Communications: Maintain the charity website, create branded documents, support social media content, and ensure brand consistency.
• Events & Reporting: Assist with charity events, annual impact statements, and documentation.
• General: Provide additional administrative support to the CEO,Operations Manager and Board of Trustees as needed.

Skills & Experience

• Proven experience in charity governance and administration
• Strong knowledge of charity legislation
• Website maintenance and digital content creation skills
• Excellent written and verbal communication skills
• Attention to detail and high-level organisational abilities
• Familiarity with design tools such as Canva
• Confidence in managing social media communications
• Ability to handle confidential information with discretion

How to Apply

Submit your CV (maximum two pages, focusing on relevant experience) and a short covering letter explaining how your skills and experience align with this role.

Please use subject line of email: Leadership & Governance Administrator 

Please state your availability and earliest possible start date in your covering letter.

The full job description is attached with complete details.

Take the next step in your career and contribute to impactful work with AMR Action UK.

The Grants Officer will support the Senior Manager to develop and implement monitoring and reporting
processes across the Foundation’s grant-giving activities. To be successful in the role, you must have
excellent knowledge of results-based monitoring and reporting, demonstrate strong organisational and
administrative skills, and ideally have experience working with colleagues from different cultural
backgrounds.

The initial focus of the role will be monitoring and reporting in relation to the implementation of a Big 6
EU funded programme, the Youth Empowerment Fund (YEF). This programme focuses on supporting
youth-led initiatives, giving young people the means to be effective agents of change. The YEF is global
in its reach but will focus on supporting local solutions and grassroots initiatives that young people
develop on the ground. The Officer will play a key role in supporting the Senior Manager to maintain and
grow Big 6 advocacy and partnerships for the short and long-term. This role will also work closely with
colleagues from the Operations and Finance team to ensure accurate information is delivered to key
stakeholders.

Key Responsibilities 

Youth Empowerment Fund (60%):

• Support the monitoring and reporting of the EU funded YEF programme. Including coordinationwithin the IAF and with the Big 6 designated leads.
• Communicating with and activating networks of national organizations to participate in the YEF,including sharing opportunities to take part in Big 6 advocacy activities and applying for youthled solutions open-call Local Solutions grants.
• Issuing of grants to successful national organizations and monitoring and evaluation, including regular reporting on outcomes and impact of national projects to the YEF project team.
• Sharing success stories from the YEF to support the Big 6 communication, storytelling and creative reporting efforts.

Other Grant based support (40%):

• Oversee grant-giving financial processes, creating and issuing of grant payments.
• Support the Senior Operations Manager with the reporting of grant activities for Senior Management and various stakeholders.
• Support the ongoing development of other Foundation grant reporting efforts as required.
• Undertake any other duties as may reasonably be required for the successful delivery of the Foundation’s business objectives.

Data Officer

We are looking for a Data Officer with a keen, analytical mind who is comfortable working with large datasets to be a Data Officer within the Knowledge and Insight team.

Position: SIT53 Data Officer

Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings)

Salary: Circa £32,100 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance to where you live)

Hours: Full-time, 35 hours per week

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 11 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Head of Data Services, the Data Officer will meet data needs relating to the management and delivery of supporter and engagement products. You will work alongside three other Data Officers to assess, prioritise and provide solutions including the building of data selections and journeys for direct marketing purposes and the running of supporter data imports and exports.

Experience of using CRM Dynamics, Faststats and PeopleStage and or any Donor CRM for marketing purposes will make you a person of interest to us. We will support you in learning to use any of the tools and applications used and actively encourage the development of your data and analytical skills. Communication skills play a key part in this role, because you will need to be able to talk through or present selections or solutions to stakeholders.

Key responsibilities will include:

• Delivering data selections, Building automated journeys for fundraising and engagement activity to support increased income generation and supporter retention, ensuring communications are delivered to agreed Service Level Agreements.
• Providing reports and data sets to supporter product owners, managers and delivery staff to help them maximise the impact of activities.

About You

You will have a proven record of:

• Working with large datasets for marketing purposes and provide solutions and or data in response to enquiries from colleagues and other teams.
• Using a relational customer/supporter database to import and export data to and from external suppliers; including data mapping and the design of appropriate import processes.
• Use of a marketing automation tools such as Faststats and PeopleStage.

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Data Officer, Data Manager, Database Officer, Database Manager, Data Marketing Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Every day, the TSA’s small support and information team make a real difference to people affected by the rare genetic condition Tuberous Sclerosis Complex (TSC) and their loved ones. In this vital role, you will help to maintain our high support standards at the TSA, including through operating on the TSA Support Line, developing content for a wide range of platforms and needs, and occasionally attending virtual and in-person TSA events.

You'll be part of a flexible, passionate, welcoming and wholly home-based team, who know they improve the world every single day. The role includes (pro-rata) 25 days annual leave plus 8 bank holidays and the working days that fall between Christmas Day and New Year.

On the TSA Support Line, you will provide support and information regarding TSC via telephone, email and webchat. You will offer an informed, non-judgemental and empathetic listening ear to individuals and families at every step of their journey. The type of enquiries we receive are wide ranging, covering matters such as health, social care and education. You will also engage with professionals supporting people with the condition.

You will have a key role in researching, developing, and updating information across our various platforms including (but not limited to) content for our website, social media, support line materials, leaflets, e-newsletter and our community magazine. The primary audience of the materials will be the TSC community. Materials used by NHS clinics and clinicians are also developed by us, which you will have a central part in developing.

You will help to ensure that our internal processes are effective, and the information that we provide to the TSC community is timely, up-to-date, and relevant.

You will attend TSA events (virtually and in-person) to market the TSA Support Line services, participate in sessions and assist in support-related issues.

We are a small but very impactful charity, where roles are wide-reaching. Although this role is focused on support and information services, the successful candidate should also expect to get involved with projects from other TSA teams including communications, research and fundraising.

Responsibilities

1. TSA Support Line

1.1 Through the TSA Support Line, you will provide information and support to individuals living with TSC, their families and professionals by telephone, email and webchat, ensuring that:

• All enquiries received through the TSA Support Line receive a response based on high quality, up-to-date and evidence-based information.
• You log, triage and respond to enquiries received by telephone, email, post and webchat in line with agreed timelines, policies and procedures.
• You direct non-support related enquiries to appropriate TSA staff, taking messages where necessary.
• You are sensitive and responsive to the needs of the individuals living with TSC, family members and health, social care and education professionals using the TSA Support Line.
• You provide time-limited, structured support through formal case management processes for a small number of individuals and families who are most vulnerable and who need regular help and support. This includes individuals with learning disabilities, autism and complex needs, and families who face a wide range of challenges accessing health, social care and education services for their loved ones.
• You collect and accurately record data enabling the TSA to monitor and evaluate the performance of the TSA Support Line, including usage data (such as number and length of calls), qualitative information (feedback from service users) and data collected in conversation (such as logging broad categories of issues that service users are facing).
• You support individuals and families who wish to apply for financial support from the TSA Support Fund, helping them to complete the relevant application forms, ensuring that they supply documentary evidence, and logging their application appropriately for audit and compliance.
• Your support demonstrates best practice and complies with the law on safeguarding (making sure we are working appropriately with vulnerable adults and children) and data protection (making sure that we are handling all sensitive data appropriately).
• You proactively engage with regular reflective practice and supervision to safeguard your own health and wellbeing and support individual and team learning. This will include individual supervision through regular 1-2-1s with your line manager and team supervision through weekly calls for all those working on the support line.
• You will contribute your expert insight into the challenges and issues that the TSC community are facing to help colleagues across the organisation develop information materials, online resources and event agendas for communications channels including the TSA’s community magazine ('Scan'), our website, social media and events.
• You will ensure that internal processes for recording TSA Support Line enquiries, and signposting information on the support line, are maintained to a high standard and kept up to date.

1.2 You will play a key role in the TSA’s safeguarding as part of your work on the TSA Support Line and in supporting other members of staff with any questions that they have.

1.3 You will ensure confidentiality in the provision of the TSA Support Line, managing conversations and relationships tactfully and diplomatically with members of our small community who may also interact regularly with the charity at face-to-face and virtual events and through our social media channels. 

1.4 You will work closely with colleagues from across the TSA to ensure that our support and information services are joined-up with and informed by other services offered by the TSA more broadly across our website, social media channels, Scan and face-to-face and virtual events.

1.5 You will help to ensure that the TSA Support Line demonstrates best practice in the provision of support and information. You will work with the Joint Chief Executive and Support and Information Manager to develop proposals to develop and market the service that are joined-up with the support provided across our website, social media channels, Scan and face-to-face and virtual events.

2 Support, information and signposting

2.1 Ensure that high quality, up-to-date and evidence-based information is available to individuals and families living with TSC, and the professionals that support them. Regularly review, draft and develop new materials to support people affected by the condition.

2.2 Work with the Joint Chief Executive and Support and Information Manager to develop appropriate and consistent information to signpost TSA Support Line service users to external partner organisations that can provide specialist support for specific aspects of TSC (such as autism or mental health issues) and living with TSC (such as finding a job or facing bereavement).

2.3 Initiate and maintain regular contact with NHS TSC clinics across the UK to encourage greater communication and support between the TSA and TSC clinics. This could include encouraging clinics to join the NHS TSC Rare Disease Collaborative Network (RDCN), liaising with TSA Medical Advisers about medical support line enquiries, or working with clinics to better understand how the TSA can best help them.

2.4 Work closely with the rest of the TSA including communications, research and fundraising, to demonstrate current knowledge of the work of the organisation and developments in TSC.

2.5 Keep up to date with external events and news and draft relevant content for social media, physical media, e-news and the community magazine, Scan, to support and inform the TSC community.

2 TSA events

2.1 Attend TSA face-to-face and virtual events each year to market the TSA Support Line to people living with TSC, their families and professionals (up to approximately seven face-to-face events per year). General events assistance for the event on the day of face-to-face events will also be expected (for example, this could include time on the reception desk or directing attendees between sessions). Face-to-face events could include Outlook (for adults living with TSC), Big Day (our annual meeting for everyone in the TSC community), Family Fun Days (for younger families), TSA Togethers (regional events) and events for NHS TSC clinicians. Time off in lieu will be given for evening and weekend events, or events outside of your usual working days.

2.2 Help to generate ideas for sessions at TSA events by identifying any trends in information and support needs through the TSA Support Line.

4 Supporting health, social care and education professionals

4.1 Develop and maintain training and education materials to help health, social care and education professionals to better understand the impact of TSC.

4.2 Act as a point of contact for professionals who contact the TSA, working with colleagues to build credibility and strong working relationships with them.

Other requirements of the post

The post holder must be prepared to work flexibly to meet the needs of the organisation. This will entail occasional evening and weekend work. Regular travel within the UK will be needed for team meetings, TSA events and training provision. This would normally require access to a car (mileage will be paid) or travel by public transport (tickets will be paid).

The post holder will be expected to have adequate homeworking facilities to allow them to fulfil the role to the best of their abilities.

A DBS disclosure will be required prior to taking up post.

Training on helplines from the Helplines Partnership and on the Virtual Call Centre and database, Beacon, by the in-house team can be provided.

Business Development Officer – London, South East and East of England

Role purpose:

1. Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact. 
2. Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income. 
3. Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty. 

Key responsibilities:

Retain and grow existing centre relationships 

• Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential. 
• Deliver against annual centre income targets by supporting centres to continue and expand programme delivery. 
• Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback. 
• Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support. 
• Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships. 

Generate and convert new business 

• Identify and research high-potential leads across your allocated sectors (e.g., secondary, FE, community) using BI and CRM insights, sector intelligence, and marketing-generated activity. 

• Plan and deliver proactive outreach activity via a Sector Development Plans. 

• Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts. 

• Support new centre onboarding, from initial conversations through to registration and early delivery support. 

• Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities. 

Deliver outstanding customer experience 

• Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback. 

• Ensure every interaction reflects the Leadership Skills Foundation’s values. 

• Maintain consistent and accurate records of communications, registrations, and engagement history. 

• Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities. 

• Champion a customer-first mindset and share insight to improve performance against our customer experience objectives. 

Use data and insight to drive decisions 

• Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors. 

• Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement. 

• Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities. 

Collaborate across teams and support innovation 

• Work closely with key teams to coordinate campaigns, messaging, and respond to customer feedback. 

• Feedback insight from centres to inform programme development and sector-specific improvements. 

• Contribute to team planning meetings, training sessions, and department-wide initiatives. 

• Support the induction of new team members and contribute to a collaborative, learning-focused team culture. 

Skills, experience, and knowledge

Essential 

• Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.  
• An understanding of education systems in the UK.
• An understanding of initiating prospect engagement, business development strategies and meeting sales targets.
• Strong interpersonal and communication skills.
• Experience of working on own initiative and being a self-starter.
• Confidence in presenting externally to customers and partners.
• Experience of working with sales forecasting tools and Management Information systems.
• Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making.
• Ability to present information concisely using Microsoft Office programmes.
• An ability to network, influence and build relationships with key stakeholders and customers.
• An ability to convert external relationships into long standing customers results.

Desired

• Previous experience in a sales environment.
• An understanding and passion for leadership skills development and the value it provides for young people and centres. 
• Excellent customer service skills.
• An understanding of awarding bodies and their operating landscape. 

There are numerous benefits that are available to you as a member of Leadership Skills Foundation.

In addition to working for an organisation that is forward thinking with a clear commitment to your wellbeing, we also offer an array of both contractual and non-contractual benefits as outlined below.

Contractual benefits:

• Standard 36 hour working week.
• 25 days annual leave rising to 30 days per year after completion of five years’ service.
• Automatic enrolment into NEST Pension scheme after three months, with the option to join group personal pension plan with matched contributions up to five percent following successful completion of probationary period.
• Agile/flexible working.
• Home working.

Non-contractual benefits:

• Discretionary extended Christmas break.
• Vitality Health Care Plan following successful completion of probationary period – with the option to add family/significant others at reduced rate.
• Meaningful and regular one-to-one system as part of a structured personal development process.
• Sight test and eyewear financial support.

Oxford Hospitals Charity is seeking an approachable, proactive, and personable individual to join our Hospital Engagement Team, working across the Oxford University Hospitals NHS Foundation Trust to make a tangible impact on the lives of patients and staff.

As Hospital Engagement Officer you will be the key link to the charity in our hospitals, meeting, motivating and inspiring patients, visitors and staff. Based primarily from the Charity Hub desk in the John Radcliffe Hospital, this varied and interesting role will make the most of your skills in customer care and building relationships. Whether you are speaking to new NHS staff at the weekly staff induction, inspiring visitors to fundraise for the charity or working with our incredible team of volunteers, you will enjoy proactively increasing the profile of Oxford Hospitals Charity across our hospitals.

The closing date for this role is Friday 20th June and any interested candidates should apply by sharing their CV and a covering letter detailing why they are suitable. Applications are considered as they arrive so early application is encouraged.

We request no contact from agencies please.

Job Title: Training and Development Officer

Location: Home-based, covering the South

Salary: £26,000 (pro-rata), you’d get £17,820 (gross)

Hours: 29.6 hours to be worked flexibly over 4 days

Contract: fixed-term to end of March 2028, Term Time Only

About us:

Learning through Landscapes is the UK’s leading school grounds charity, dedicated to enhancing outdoor learning and play for all. Our vision is a society where the benefits of regular time outdoors are valued and appreciated, and outdoor learning, play and connection with nature is recognised as a fundamental part of education, at every stage, for every child and young person.

We have unrivalled expertise based on three decades of experience, practical action and research. With offices in England and Scotland and staff based across the UK, our team and our accredited network of outdoor learning experts have the capacity to work nationally and internationally. Click HERE for more information.

What you’ll be doing:

As a Training and Development Officer, you will be working directly with teachers and other education staff supporting their journeys in taking curriculum learning and play outside and to utilise their school grounds. You will deliver LtL’s training and projects within diverse communities across a significant geographical area. This role is part of our exciting new climate change education initiative. It is essential that you are able and willing to travel across the South of England and throughout the UK, including overnight. For more details of the role see the Key Responsibilities document.

What you’ll need:

· To be based in Hampshire/Hampshire borders

· To be able to cover early evening training sessions throughout the area this role covers

· Experience of delivering projects with diverse communities

· Experience of training and advising educational staff in primary or secondary schools.

· Experience of delivering outdoor nature-based and curriculum linked learning activities

· A passion for nature

· Experience of producing written materials; educational resources, reports, and similar project related communications

· Competent IT skills (particularly Microsoft Office, Teams and Outlook)

· Excellent planning and organisational skills with the ability to manage and deliver a varied workload

· Excellent problem-solving skills and ability to find creative solutions

· Good interpersonal skills

· An understanding of the role safeguarding plays in education

· Ability to work from home or suitable office-type venue

If you don’t have all of the above but feel it could be the role for you, talk to us!

What we offer:

· Flexible working

· Holiday, 28 days + bank holidays + a “birthday gift” day

· Laptop, phone and all travel & subsistence expenses

· Family & carer friendly policies

· Annual training package including: LtL Professional Accreditation in Outdoor Learning and Play, LtL Climate School 180 Network Training package

· Sick pay

· Pension scheme – 5% employer contribution

· Subsidised Christmas meal

· A supportive and welcoming team of colleagues, including our 20+ Delivery Team members.

We’re an equal opportunities employer. All suitable applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We are actively seeking to increase diversity within our workforce and are committed to recruiting the best people on the objective basis of their skills, ability and experience. We offer a guaranteed interview to eligible applicants who choose to opt-in to the scheme and can demonstrate that they have at least 6 out of the 11 from the “what you need” list. To be eligible to apply via the Guaranteed Interview Scheme, you must be from an ethnic minority. Please state clearly in your covering letter if you are applying under the Guaranteed Interview Scheme.

We are happy to support with any reasonable adjustments that are needed within the recruitment process.

Executive Assistant

Location: Remote (UK), with approximately monthly travel to Stroud

Contract type: 12 months, with aim to make permanent

Salary: £31,000- £35,000 pro rata, depending on experience (plus benefits)

Working pattern: Full time or part time (minimum 4 days/week (0.8 FTE)

Closing date: 6 July 2025

Commencement date: Negotiable, preferably week commencing 18 August 2025

How to apply: Submit your CV and a short covering letter via CharityJob 

Introduction

Iswe is a social impact foundation dedicated to finding ways to put people at the heart of social and political decision-making to solve some of society’s greatest challenges. We are looking for a dedicated and experienced Executive Assistant to play a pivotal role supporting our CEO and leadership team. 

We know that building a team representative of wider society fosters creativity and innovation. We welcome people of all backgrounds, identities and experiences and are committed to being a place where all belong. We therefore particularly welcome applications from candidates who are disabled, Black, Asian or from other minority ethnic backgrounds, who identify within the LGBTQIA+ community, or identify as from a lower or disadvantaged socioeconomic background as these groups are currently under-represented on our staff team.

Role Purpose

The Executive Assistant is an important role within our organisation, working closely with the CEO and leadership team. This is a dynamic, fast-paced position at the heart of a globally significant initiative. The successful candidate will be a key partner to the CEO, helping translate vision into action and ensuring high-level stakeholders receive timely, professional and thoughtful communication. 

We’re seeking an experienced Executive Assistant who is flexible in approach, adaptable to changing priorities, and shares a belief in our vision.

If you believe in the wisdom of everyday people, are values-driven, self-reflective, creative, curious, agile, flexible and enthusiastic, if you want to do work that learns and grows from all the richness each of us brings – where we welcome learning from a diverse array of life experiences, cultures, and backgrounds, if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with authenticity and dedication about our work, we want to hear from you!

Main duties

• Proactively manage the CEO’s diary, inbox and meeting schedule to ensure strategic alignment and use of time

• Draft, edit and manage correspondence, briefing notes, and presentations on behalf of the CEO and leadership team

• Coordinate and support internal and external meetings, including logistics, agenda preparation, taking accurate minutes and tracking decisions and actions that arise

• Support the CEO to track progress on key priorities, ensuring deadlines are met and decisions are followed up

• Provide administrative and organisational support for events, travel and itineraries (UK and international) and other logistics

• Manage the CEO’s social media accounts as directed, posting content and responding to key contacts

• Financial Administration - gather and provide financial information to Finance co-ordinator, gather and co-ordinate receipts etc

• Maintain relationships with senior stakeholders, partners and board members with professionalism and tact

• Assist the CEO and leadership team with additional administration/ organisational tasks at their discretion 

• Assisting with research of projects, e.g. potential partner research 

Essential skills and experience

• A minimum of five years of experience providing high-level administrative support in a busy organisation

• Proficient in workplace software including Google Workspace, Zoom, Slack, Trello and able to learn to navigate new systems quickly 

• Experience of upwardly managing senior leaders with limited time and high responsibility 

• Experience managing external communications with senior stakeholders 

• Highly organised with exceptional attention to detail and the ability to maintain accurate records and produce coherent reports and minutes 

• A proactive, self-starting attitude with the ability to anticipate needs and adapt to changing priorities 

• Excellent time management skills: the ability to prioritise and meet deadlines is key

• Strong written and verbal communication skills

• Excellent interpersonal skills and emotional intelligence

• Confidence to constructively challenge when necessary, including speaking openly about conflicting viewpoints or workload balance

• Discretion in handling confidential or sensitive information

• Self-reflective, open to feedback and committed to personal growth

• Enthusiasm for Iswe’s mission and dedication to its continued success

Desirable skills and experience

• A relevant tertiary qualification is advantageous but not essential for example Certified Administrative Professional (CAP), Exec PA Diploma, Certified Executive Assistant Professional (CEAP) etc 

• Experience of working within the charity or non-profit sector

• Experience of working in a startup environment

Salary, Benefits and Conditions

We are a supportive and purpose-driven team. We offer:

• Flexible working arrangements 

• Generous holiday allowance (35 days plus bank holidays, pro rata)

• Opportunities for professional growth and development

• A supportive, inclusive working culture built on trust and mutual respect

• Opportunities to contribute to globally significant work
   

About Iswe

We believe that many of the crises we face today - health, climate, the cost of living etc - are symptoms of failing governance structures, and that putting people in the driving seat of decision-making will transform our futures for the better. Our current strategy focuses on innovations around citizens’ assemblies (and similar deliberative processes), public services and the relationship between politicians and the communities they serve.

Our team has decades of experience in democratic innovation. Projects include Global Assembly for COP26, Good Help and The Future Armenian. Iswe is a fast-growing foundation, dedicated to empowering citizens to play a leading role in the decision-making that affects their lives. 

Our work is founded on strong values, including openness, transparency and humility. We believe that when ‘I’ (an individual) becomes ‘we’ (part of the collective), the results are transformational. We are actively working to build a healthy culture, rooted in care and characterised by being self-organising and self-reflective. We are committed to addressing the dynamics of oppression in ourselves and our work.

Warm Welcome Campaign Operations Director

Location: Fully remote with flexible working arrangements

Salary: £45,000 to £50,000 per year FTE, dependent on experience

Contract: We are open to this role being part time (0.8FTE) or full time. We offer fully flexible working.

Closing date for applications: Friday 27th June 2025, 11:59pm

Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.

First interviews: W/C Monday 14th July 2025

Start Date: ASAP – this is a new post.

About the Warm Welcome Campaign

Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold ambition to enable a more deeply connected society where we all have free access to welcoming community spaces. 

We resource, connect and champion a network of over 5,300 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth. 

We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.

Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.

It’s an important moment for us – in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our 100% Pledge Campaign. and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners.

The Opportunity

This is an exciting opportunity for a purposeful and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role. If you are brilliant at leading and developing complex multi-stakeholder projects, and passionate for your input to shape work that makes a genuine difference to people’s lives, this could be the role for you.

To support ongoing growth and development of the Warm Welcome Campaign, we are looking for a Campaign Operations Director to be responsible for the effective and efficient running of the Campaign and to lead on the delivery of our ambitious 5-year strategy. The role will sit within Warm Welcome’s Senior Leadership Team which also includes the Campaign Director, Director of Communications, and Development Director, and will report directly to the Campaign Director (David Barclay).

The purpose of the Warm Welcome Senior Leadership Team is to:

● Own and develop the Warm Welcome strategy, ensuring sustainability and delivery

● Lead, direct, engage and inspire the Warm Welcome team, setting the tone and culture

● Be accountable for significant decisions, challenges and risks.

We’re looking for someone who thrives on fast-paced and varied work, organisational growth and development and has demonstrable experience of making things happen. The ideal candidate will be highly organised and solutions-oriented, while also bringing a creative, innovative and forward-thinking approach.

At Warm Welcome, we value diversity and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.

Responsibilities

The role will be responsible for:

● Ensuring that our 5-year strategy is delivered on time and to budget

● Developing our internal processes and systems during a period of growth

● Managing the Warm Welcome financial management, including internal budgeting, financial reporting, and the development of budgets for funding applications

● Overseeing the Warm Welcome team growth and performance

● Overseeing the teams working on our partnerships and research programmes

● Supporting the delivery of other Warm Welcome efforts, as appropriate.

Person specification

Strategy Delivery

● Experience of delivering against multi-year strategies

● Successful experience of leading complex, multi-stakeholder projects

● High capacity for delivery, with excellent prioritisation and delegation skills

Developing internal processes and systems

● Ability to create and develop high functioning, accessible systems for the whole team’s use

● Highly organised with accurate record keeping and ability to prioritise work to ensure deadlines are met and opportunities are maximised

● All candidates will need to be competent with Google Suite and Microsoft Office

Financial management

● Experience of financial management, including budget setting, owning and developing budgets, and reporting processes

Team growth and performance

● Experience of leading and developing high-performing teams

● A strong team player who is flexible, positive and responds with strong influencing and negotiation skills and a commitment to the organisation and team working

Partnerships and research programmes

● Ability to communicate across a range of mediums, to a range of audiences

Working Arrangements

● Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK.

● This role is fully remote, with flexible working arrangements.

● All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.

● You will need to have the right to work in the UK.

Supporting your Application

● We are happy to discuss and make any reasonable adjustments you might need at any stage of the application process.

● We’d be very happy to answer any specific questions relating to this role - please email us with ‘Query for Campaign Operations Director role’ in the email subject line and we’ll get back to you as soon as we can.

● Send a cover letter (max 1 side of A4) which specifically addresses the requirements listed in the person specification, along with a CV, as we will use this to shortlist applications. Email these with ‘Application for Warm Welcome Operations Director role’. Applications must be received by 11:59pm on Friday 27th June 2025.

● For more information, see our website or find us on twitter at @goodfaith

The Good Faith Partnership – The Warm Welcome Campaign’s host

Organisation

The Warm Welcome Campaign was incubated by and is hosted by the Good Faith Partnership. Founded in 2016, we create solutions to society’s most difficult problems by bringing together leaders and organisations from different sectors. Our clients are diverse and complex, from the Foreign, Commonwealth and Development Office to faith-based organisations, businesses, charities and funders. We connect businesses, governments, charities, philanthropists, foundations and communities to make lasting change - from incubating projects like the Warm Welcome Campaign, helping support the Home Office’s Homes for Ukraine Scheme or co-ordinating public affairs for the Patriarch of Jerusalem in the UK, US and EU.

We are collaborative, ambitious, and inclusive. At our core, we believe in the power of strong, unlikely relationships, to drive positive social change.

Competencies and Behaviours in our team

The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds.

We are looking for people who are:

● Exceptional with people and committed to the power of relationships to facilitate social change

● Collaborative, ambitious and inclusive, aligning with our core values

● Self-starters with high levels of commitment, energy and motivation to build a vision from scratch

● Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context

● Skilled at working in a complex environment with cross cultural, interfaith and political partners

● Willing to pitch in to help other team members if needed

● Organised with effective time management skills.

This is a really diverse and exciting analytical role, you’ll be working on a wide range of data projects for different clients and on our own data products for our values and mission led social enterprise.

Here’s what you need to know:

• You need to be curious, and love data as much as we do. We’re seeking someone with expertise in data engineering and analysis, who can communicate brilliantly with both technical and non-technical people. 
  The ideal person will have expertise in presenting analysis and insights, a strong track record in coding, tools and data management, have expert analytical and problem solving skills, be curious and questioning, with excellent attention to detail.
• But you don’t have to have all the experience and knowledge we’ve listed. As long as you are willing to learn, have the right attitude and values and want to be part of our mission, we’ll consider you. That’s why we’ve advertised the post with quite a wide salary band. 
• Be part of our mission. Data Orchard is a social enterprise with a fantastic team of data specialists who are committed to helping make the world a better place. We support nonprofit organisations to get better with data. Our clients and their causes make our work incredibly fulfilling and rewarding. We work with many fantastic organisations around the UK, and we reach and engage thousands more around the world, through our events, tools and resources, and online communities.
• We welcome diversity. Here at Data Orchard CIC, you’re encouraged to be yourself. We promote and celebrate diversity and welcome applications from people who are neurodivergent, of global majority ethnicity, trans or non-binary, disabled, or however you might identify. We are led by our values: collaboration, respect, openness, quality and honesty.
• Healthy work life balance. We offer flexible working and a 35 hour week, home/remote working and access to a co-working space, learning and career development, 28 days holidays with an increase of a day per year of service (up to 5), and a company pension scheme. New employees are given a contract and full induction.

If this sounds like something you want to be a part of, please check out the full job details and apply via our website.

#analytics #data engineer #data4good #analysis 

We are looking for an experienced and passionate Senior Programme Officer to work as part of our National Programmes Team.

This is a 25 hour a week fixed term position until July 2026

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

Mental Health UK brings together the heritage and experience of four charities from across the country who’ve been supporting people with their mental health for nearly 50 years.

With our local service delivery and national expertise in supporting people whose lives are affected by mental health problems, we have been able to mark a significant footprint in the areas that deeply challenge our mental health and stability.

We provide support and services for some of the biggest societal challenges that pose a threat to people’s mental health, including money problems, navigating through the system to get the right support, understanding mental health, loneliness and isolation, and resilience in young people.

The Mental Health UK programmes team is responsible for the delivery of high-quality programmes and projects that: meet the aims and objectives of Mental Health UK’s 2025-2030 Strategy, strategically align with the needs and expectations of our four founding charities, deliver for all stakeholders including funding partners and beneficiaries.

We design, deliver and measure the impact of our projects and services, ensuring that they meet the needs of people living with mental health problems and have a positive impact on the lives of individuals and communities across the UK.

One in four people in the UK have experienced a mental health problem. At Mental Health UK, we won’t stop until everyone has the tools they need to live their best possible life.

How you will make a difference

As Senior Programme Officer, I will support the Head of Commercial Insight & Development to ensure Mental Health UK delivers high quality projects and programmes that:

• Meet the aims and objectives of our 2025-30 strategy.
• Are strategically aligned with the needs and expectations of our four founding charities.
• Deliver for all stakeholders, including funding partners and beneficiaries.

In this role, I will support the Head of Commercial Insight & Development to identify opportunities to grow and expand our existing programmes. I will work with the Communications and Marketing Team to identify opportunities throughout our programmes to demonstrate our impact as an organisation.

I will oversee the day-to-day delivery of projects within Mental Health UK’s portfolio, supporting colleagues across Mental Health UK and the four founding charities to ensure outputs are delivered on time and to budget, and outcomes are achieved as planned.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

We have an exciting new opportunity to join Icebreaker One as a Senior Administrator

About Icebreaker One

We are a diverse collection of like minded people whose expertise spans policy and science, finance and engineering, data and systems—working together to tackle one of the greatest challenges of our time. We need your help.

Our mission is to make data work harder to deliver net-zero outcomes. 

The role

Reporting

You will be a member of the PMO team, working closely with Icebreaker One’s project managers. You will be responsible for supporting the successful delivery of projects and secretariat functions as directed by the Programme Director, Head of Project Management and the Programme and Policy Manager. 

Responsibilities

• Project administration

  • Creating meeting templates, slide decks and documents 

  • Attend meetings to take meeting minutes

  • Proof-reading project documents and artefacts

  • Assisting the project manager with task management using the Jira tool and preparing meeting agendas

• Icebreaker One secretariat administration for Steering and Advisory Groups

  • Preparation: 

    • Oversee diary management, meeting planning and scheduling

    • Creating Zoom meetings

    • Logistics, and room bookings for in person meetings/events

    • managing and updating attendee tracking lists

    • Prepare, collate and distribute meeting materials well in advance to attendees

    • Creating voting forms for items needing endorsement 

    • Ensuring co-chairs are supported in meeting logistics 

  • Execution

    • Host / managing Zoom/Teams for online meetings

    • Attend meetings to take meeting minutes, and post-meeting cleaning up the notes afterwards (for easy reading) 

    • summarising outputs

    • Tracking voting form responses and, if required, following up with individual members to ensure quorate is reached 

  • Post-AG wash up

    • Writing, disseminating, and publishing Advisory and Steering Group minutes

    • Writing/summarising, coordinating and sending post-event follow up emails and voting summary reports

    • Updating the SG/AG action tracker log of actions, ensuring follow-up with action owners before each meeting.

• Inbox Management: Oversee the Secretariat mailbox to ensure effective communication, timely responses, and coordination of meetings, while maintaining organised records and distributing information as needed

• Public webinar and in person events administration

  • Coordinating panellists, preparing agenda and slide deck templates

  • Managing Eventbrite & calendar invitations, Zoom administration

  • Assisting with the coordination of onsite logistics

• Participating in weekly Show & Tell meetings

• Additional ad hoc administrative tasks as appropriate

Results 

• Ensuring the smooth running of IB1 projects, meetings and Steering and Advisory Groups

• Ensuring project managers and meeting participants have all the required information to carry out meetings and activities

Knowledge, Skills, Experience

Demonstrable experience of:

• Attention to detail and administrative skills

• Ability to understand and take real-time notes in complex meetings

• Working with and in support of a group of team members

• Highly organised and capable of managing time and tasks effectively and independently

• Familiar with using and applying Google Suite/Workspace, Slack, Zoom, social media and other tools for working remotely and in the open

• The ability to work in a collegiate, collaborative and open environment

• Experience in supporting, coaching and delegating to junior administrators

Desirable

• A working knowledge of the UK’s Net Zero landscape 

Our approach

Fundamental to the success of our programmes is that solutions are developed in collaboration with the sector, for the sector and by the sector. 

Our Icebreaking approach underpins all our work and feeds into continuous iterative development.

Research sits at the heart of our systems-based approach and spans climate, finance, policy and industrial sectors (e.g. energy, water, transportation, built world, agriculture). 

Our Data Services team deliver market-facing services, including Trust Frameworks 

Our Membership, Community and Communications teams develop strategies that allow us to work in open, transparent ways and continuously seek industry feedback. 

All work is delivered using an agile-based, modular and iterative approach that includes continuous feedback from research and open consultations. Feedback and documentation are published alongside responses and actions taken on our website. 

All outputs, reports, developments and deliverables undergo internal quality assurance. Early-stage research is presented in a weekly Show and Tell for internal, external and peer feedback; fortnightly heartbeat sessions with clients and funders, checks on direction of travel and shows work early; sharing draft materials for feedback is core to our process. 

Benefits of being an Icebreaker?

• Flexible working -  to help you work around your needs and commitments we operate a four-day week, and don’t have work or meetings booked on a Friday.

• Remote working - we may all be working remotely but it doesn't get in the way of us working closely.  Regardless of whether working remotely is by choice or by necessity - daily standups and regular work and non-work related hangouts mean you are connected to the team. 

• Supportive working - Bring and share what you know as you’ll be working with people willing to learn and share knowledge. Foster support in getting the most of the virtual/remote TX from using GoogleDocs/GSuite to Show & Tell sessions

Apply today

Email your cover letter and CV/links to pages that show us what you have done, and can do, to help us achieve our mission

Applications must be received by 0900 GMT 2025-07-03

As a team, we are committed to equality and creating an inclusive culture with diverse and balanced backgrounds. We actively encourage applications from everyone and will help to support you to reach your full potential and to be yourself in a working environment based on dignity, respect and mutual support. Before applying you will need to ensure you have the right to work in the UK and can provide documentary evidence of this. 

The role does require the applicant to be able to work within a UK time zone

Full details are avaialble on our website