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Page 1 of 24
Manchester, Greater Manchester (Hybrid)
£38,110 per year
Full-time
Contract (12 months)
Job description

This flagship programme, delivered in partnership with TDS, GMCA and the Nationwide Foundation, uses action research and behavioural‑insight‑informed interventions to understand and reduce unintentional non‑compliance among private landlords, with the aim of improving renting standards and supporting people in housing need.

We have a new 12‑month fixed‑term opportunity to join our Greater Manchester Good Landlord Charter/Landlord Support Hub team as a Research and Evaluation Manager.

Some of the key responsibilities include:

  • Lead the project’s research and evaluation activities, including insight gathering, participatory research, and continuous testing of behavioural or supportive interventions.
  • Design and evaluate behavioural interventions, assessing impact, outcomes and what works to inform future policy and operational practice.
  • Collaborate closely with the Behavioural Insight Specialist and Landlord Support Manager, ensuring research is rigorous, ethical, and generates meaningful learning.
  • Engage landlords, tenants, letting agents, and local authorities to gather data, understand barriers to compliance, and capture lived experience.
  • Produce high‑quality reporting, including findings, recommendations, and insights to support both internal decision‑making and external stakeholders such as GMCA and the Nationwide Foundation.
  • Represent the Research & Evaluation function at meetings, workshops and advisory groups, contributing to the wider aims of improving standards across the private rented sector.

To be considered for this role, you must be able to demonstrate:

  • Strong experience in research, evaluation or insight‑gathering, ideally within housing, social policy, behavioural insights or community‑focused projects.
  • Ability to design and apply research methods, including interviews, behavioural diagnosis, qualitative and/or quantitative analysis.
  • Excellent communication and reporting skills, able to turn complex insights into clear recommendations.
  • Confidence managing relationships with a wide variety of stakeholders.
  • Based in/near Greater Manchester, and able to travel across the region as needed.

TDS offers a plethora of benefits inclusive of:

  • 33 days holiday inc bank holidays
  • BUPA Private healthcare
  • BUPA Wellbeing cash plan
  • Pension Scheme
  • Additional day off for your birthday
  • Plus many more!

If you have any questions or would like to find out more information, please feel free to contact me directly.

Applications for this position will be accepted until 10 February.

TDS is committed to equality, diversity and inclusion in our workforce and to be truly representative of all sections of society and our customers

Application resources
Application Instructions

Please ensure you send both a CV and cover letter for your application.

Organisation
TDS Group View profile Organisation type Registered Charity Company size 101 - 500

Help tenants, landlords, and agents deal with deposit protection and dispute resolution as quickly and easily as possible.

Posted on: 27 January 2026
Closing date: 26 February 2026 at 17:00
Job ref: Research and Evaluation Manager
Tags: Housing, Research

The client requests no contact from agencies or media sales.