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The Trust is seeking a Fundraising Director to run the day-to-day operations of our small and successful charity, alongside our existing Director of Operations, starting 1 September 2025, or as soon as possible thereafter.

The annual salary is £33,000 and hours of work are 35 hours a week. The successful candidate must be able to work from home but be willing to travel to central London for regular meetings and occasional events. We are open to part-time or flexible working options.

22 days annual leave increasing one day per year up to 30 days, plus bank holidays.

Pension contribution: employer 3% and staff 5% at the People’s Pension.

Reports to: Chair of the Board of Trustees

Liaises with: Co-Director, project members, bursary holders, project facilitators, trustees, supporters & patrons

About

The National Youth Arts Trust (NYAT) is a small performing arts charity that exists to widen access to the performing arts for young people from disadvantaged backgrounds - through giving bursaries for music, dance, and drama lessons, running youth theatre projects, and taking children to the theatre, often for the first time.

We are looking for an enthusiastic and organised individual, who is a confident fundraiser to help scale up our work nationwide, support in the day-to-day management of the Trust, and assist in fulfilling the trustee’s strategic plans for 2025 and beyond. It is an essential role for this charity and offers a unique opportunity to be involved and have influence on a growing arts organisation with a strong board, a fantastic patron list and national ambitions.

The ideal candidate is an excellent communicator, who would like to build on their fundraising and management experience in the third sector and arts industry and is passionate about equal opportunity in the performing arts.

We are looking for a creative thinker, who takes initiative, is self-motivated and is looking for a varied role within a small but ambitious charity.

Purpose of the Job

· Supporting the day-to-day management of the Trust, with a particular focus on fundraising and event organisation for current and future projects.

· Working with the Board of Trustees to ensure the National Youth Arts Trust achieves its vision and charitable objectives, creating and implementing the strategy for NYAT and ensuring operating policies and procedures are fit for purpose and regularly reviewed.

Principal Tasks

Principal Tasks:
Lead fundraising strategy, write funding bids, and build donor relationships. Manage communications, stakeholder care, and project delivery. Support recruitment, planning, and marketing. Maintain donor databases and ensure strong supporter engagement. Drive new creative initiatives, track budgets and impact, and report regularly to the Board.

This job description is not exhaustive, please refer to the JD and the post holder may be required to undertake other such duties from time to time.

The role will require the successful candidate to complete an enhanced Disclosure & Barring Service check.

Please contact us if you need the job description in an alternative format or if you need any adjustments if invited to interview.

NYAT is an equal opportunities employer. We guarantee an interview for applicants with a disability providing they meet the minimum requirements for the post. Charity No: 1152367.

· Closing date for applications is 21st August 2025.

· Interviews will be held online and arranged with shortlisted candidates directly, on Mondays, Tuesdays or Wednesdays, with possible in person second interviews.

· Start date 1st September 2025 or as soon as possible thereafter.

Could you be the impactful Programme Director we seek to lead, develop and oversee the delivery of the next stage of the Richmond Group Physical Activity Programme and We Are Undefeatable Campaign (WAU), with a budget of £8m?

This influential post is offered as a fixed-term contract ending March 2028. It will initially involve improving programme oversight and integrating the Physical Activity Programme and the We Are Undefeatable Campaign teams to enhance collaboration and ways of working. The Physical Activity Programme, a partnership with Sport England and the National Lottery, is entering an exciting new phase, which will focus on the evolution of We Are Undefeatable, from Above-The-Line to an 'always on' campaign, expanding our system influencing work, both nationally and at 'place' level, and building a powerful evidence base for how we can support the least active to move more

The role will have overall responsibility for the implementation of the strategic aims of the programme and ensure effective governance, budget oversight, and delivery of the system influencing work and WAU campaign. As Programme Director, you will extensively collaborate at leadership level with existing and new partnerships and stakeholders, parliamentarians and systems leaders to drive impactful interventions.

We operate a hybrid-working model and will require the post holder to be in our central London office a minimum of two days each week. Travel costs to our London office are not covered by the charity.

Please see role description for all responsibilities.

Essential criteria:

• Proven experience in programme management, ideally within the health sector or physical activity, in a fast-paced organisation Strong leadership and strategic planning skills.
• Experience in stakeholder engagement and partnership management to influence change, increase collaboration and sustainability
• Working and leading partnerships, developing and maintaining strategic and professional networks
• Experience of managing externally funded restricted income programmes.
• Effectively leading, developing and managing large multi-million-pound programmes.
• Robust financial planning, monitoring and management expertise.
• Successfully leading change and shaping innovative approaches.
• Clear and concise communicator, with excellent written and oral communication and advocacy skills - able to effectively market and influence on behalf of Age UK and the Richmond Group with senior stakeholders.
• Developing and implementing a performance management strategy

Desirable criteria:

• A background in the health sector, sports science, or a related field.
• Experience working with government health initiatives or large-scale behaviour change campaigns.
• Knowledge of marketing and social media outreach strategies.
• Knowledge and experience of government reforms in relation to health sector and behaviour change.
• Understand the complexities of bringing about behaviour change.

What we offer in return:

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation

Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an ‘A’ in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

Chief Business Improvement and Technology Officer

We are looking for a Chief Business Improvement and Technology Officer to lead our efforts in quality, assurance and compliance, business reporting, and technology and digital transformation.

If you are excited by the opportunity to lead across business improvement, compliance, data insights, technology and to be part of a collaborative leadership team, then we would love to hear from you.

Join a leading charity provider of mental health services in England. Every year, the organisation supports thousands of people through its network of groups, services and helplines. The vision is for equality, fair treatment and maximum quality of life for everyone affected by mental illness. Help reach that goal by applying today.

Position: Chief Business Improvement and Technology Officer

Location: London/Hybrid

Hours: Full time, flexible working available

Salary: £85,453 to £102,956 based on experience

Contract: Permanent

Closing Date: 5pm, 4 August 2025

Interviews: Interviews will be held in two stages: the first stage with our Executive Team and second stage with the Chief Executive and representatives from our Board of Trustees. Interviews will take place weeks commencing 1 and 8 September 2025.

Candidates may be asked to complete psychometric assessments as part of the recruitment process.

The Role

As the Chief Business Improvement and Technology Officer, you will lead efforts in quality, assurance and compliance, business reporting, and technology and digital transformation. You’ll ensure services are high-performing, compliant, and continuously improving, and that systems and insights support everything from frontline care to national campaigning. This role is a key member of that team, working alongside the Deputy Chief Executive, Chief Operating Officer, Chief Finance Officer, and Chief People Officer. Together, you will shape the organisation’s strategy, culture, and delivery.

About You

We are looking for someone with senior leadership experience in technology, digital, data, or business improvement within a care, support, health, or social impact organisation. With proven ability to develop business improvement strategies (for example, quality, technology, data) that enhance frontline service and wider programme and practice delivery and user experience, you will have a strong track record of building and embedding organisational data and insight functions that inform both operational decisions and external campaigning and influencing.

You will have experience of:

• Technology, data, or business improvement in the charity, health, or social care sectors.
• Overseeing IT infrastructure, and/or digital platforms, and/or cyber security in a multi-site or distributed service environment.
• Deep understanding of data protection, compliance, quality assurance, and governance.
• Using data and digital tools to support and improve service delivery, and/or policy development, campaigning, and public engagement.
• Building and leading multidisciplinary teams across technology, insight, digital development, and compliance.
• A collaborative, mission-led approach to leadership

About the Organisation

Work for an organisation that research shows is one of the most trusted major voluntary sector brands.  In a rapidly changing world, the charity brings together delivery of care and support services, policy influencing, and campaigning – with people living with mental illness at the heart of what they do.  The charity supports tens of thousands of people every year to get through crises, live independently and feel that they do not have to face mental illness alone. For over 50 years, the charity has campaigned for the rights of people severely affected by mental illness whilst working tirelessly to ensure that the people they support have a voice at all levels of the mental health system.

Benefits include:

• Employer funded pension
• Flexible working
• Life assurance
• Eye care vouchers
• Training opportunities
• 25 days annual leave, rising to 30 plus Bank Holidays
• Rewards, benefits and recognition platform
• Employee assistance programme
• Your birthday off
• Plus many more great benefits…

“It feels very rewarding to be part of such a meaningful organisation where everyone is valued and has the opportunity to make a difference” Current staff member

We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

You may also have experience in areas such as Business Improvement, Technology, Compliance, Digital, Data, Insights, Impact and Insights, Data Protection, Head of Business Improvement, Head of Technology, Head of Compliance, Head of Digital, Head of Data, Head of Insights, Head of Impact and Insights, Data Protection Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are looking for an experienced and customer-focused administrator to lead on the administration of the CLPE Learning Programme, which includes courses that take place both in person at the Centre and online as well as INSET training and consultancy delivered at other locations around the country. You will also be part of the Centre’s administration team to support the day-to-day running of the Centre and help us ensure that everyone who works in and visits our Centre is well looked after and has a fantastic experience. This will include providing reception cover, greeting visitors, answering phones, supporting tenants and event bookings, and providing general admin support to the team based at the Centre.

You will be based at our beautiful Grade 2 listed building in Southwark. Your usual working hours will be 2pm to 6pm to provide Centre admin cover during this time, but this role will also require occasional evening or weekend working to fulfil event commitments, and flexibility to provide cover for staff leave. Due to the nature of your duties, and fixed hours, this role is not suitable for flexible or home working.

Our Centre houses an amazing collection of 25,000 children’s books as well as being a training and event centre for teachers, publishers and everyone else who works with children’s literature and cares about children’s literacy. 

This is an extremely interesting and varied job. As well as working closely with our teaching team, responding to enquiries and bookings, and arranging logistics for courses and events taking place at the Centre, you might also be supporting our librarian with a book launch, welcoming our trustees to a meeting, or looking after a famous children’s author. 

Your duties will include:

• Providing the first point of contact for all enquiries relating to courses, webinars, CPD or other events, by email and phone, as well as responding to general enquiries

• Coordinating all booking information for courses, INSET training and consultancy

• Carrying out data reconciliation and reporting using systems such as Zoom and Xero 

• Updating webpages for courses and events 

• Managing all event logistics, including joining details, invoicing, gathering feedback and on-the-day support / room set-up / catering

• Arranging travel and accommodation when necessary

• Working with the Centre Manager/s to ensure the smooth running of the building for visitors, staff and tenants

• Managing room bookings, including responding to enquiries, confirming and recording bookings and sending invoices

• Managing the Centre signing in system for guests

• Ordering supplies and supporting the wider CLPE team with ad hoc administrative tasks 

You will need good administration and organisational skills and the ability to work under pressure, as well as excellent attention to detail and customer service skills. You should also have experience of working in a customer-facing role and / or supporting schools and other education settings. An understanding of financial sales processes, including online booking processes, and competence with Microsoft Office, Teams and Zoom will be essential.

You should also be confident that you are able to manage physical aspects of the role, including setting up event rooms and moving furniture when necessary 

If you are interested in being part of our team and taking on this key role, we’d love to hear from you. Don’t miss your opportunity, apply now with your CV and a statement detailing how your skills and experience meet the requirements of the role.

Closing date: Thursday 28 August 2025  

About The Role
We are recruiting for a Senior Participant Experience Manager to join on a part-time basis, working 21 hours per week (0.6 FTE) as part of a job share. This is a fixed-term contract until the end of October 2026.

This is a fantastic opportunity to join our successful Events team, co-leading our 7-person Participant Experience team. Working closely with the other Senior Participant Experience Manager, you’ll be jointly responsible for identifying and delivering strategic projects and multi-channel supporter journeys to improve the supporter experience for all events participants, resulting in maximised income, retention and lifetime value.

You and your team will work across the Events team, adding value to our participants’ experience across our full range of products, from sign up to thanking and beyond. You’ll lead the team to drive cross product testing, learning and innovation. You will also maximise the impact of our communications across multiple channels, such as telephone, email, post, SMS, whilst pushing efficiencies by streamlining processes and ways of working across teams.

Working as part of the Events Management team you will contribute to the strategy and direction of the wider Events team.

Interviews for this role have been provisionally scheduled to take place on Wednesday 27th and Thursday 28th August. We are open to offering different working arrangements for this role, with a view to discussing specific working days with candidates during interviews.

About you
We’re looking for a strategic thinker who has a strong background in stewardship and customer experience with an understanding of the charity sector.

You will able to manage and inspire the team throughout busy and high-pressured events seasons. You’ll have experience of managing people to deliver the best results for the organisation whilst effectively developing team members within their roles. As a job share, strong collaboration and relationship building skills will be vital in this role.

Crucially, you will have a proven track record in developing and managing multichannel supporter journeys from planning to analysis. You will have experience of managing complex projects and will be confident in negotiating with and managing internal and external stakeholders, managing these vital relationships to ensure best practice and the best results for Alzheimer’s Society.

You will be data-savvy, with clear understanding of fundraising and data protection laws and have extensive experience streamlining and improving processes.

What you’ll focus on:

- Co-leading the Participant Experience team, creating a culture of high performance, collaboration and celebration.
- Managing the supporter journey programme from initial contact through to event day and beyond.
- Working across internal teams and with external partners to deliver exceptional supporter experiences for all our event participants.
- Leading innovation and testing around stewardship activities.
- Supporting the Head of Events and collaborating with Senior Managers to implement a new strategy for the Events team.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. 

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

Head of Corporate Partnerships
Workplace: ZSL London Zoo, Regent’s Park, London NW1, Hybrid
Department: Fundraising
Salary: £60,900 - £64,470 per annum
Contract: Permanent

Purpose of the role

ZSL is seeking a dynamic and strategic Head of Corporate Partnerships to lead the growth of high-impact corporate fundraising aligned with our mission to restore wildlife and create a world where nature thrives. In this senior leadership role, you will spearhead the development and implementation of ZSL’s Corporate Partnerships strategy, with a strong focus on income growth, innovation, and long-term value. A results driven relationship builder, you will lead and inspire a talented team to cultivate, secure, and steward high-value partnerships that support ZSL’s global conservation goals.

Reporting to the Director of Development and working closely with senior stakeholders across the organisation, you will identify and unlock strategic opportunities, positioning ZSL as a trusted partner for forward-thinking businesses committed to sustainability and positive impact. This is a unique opportunity to shape and expand a purpose led portfolio that delivers vital funding, shared value, and lasting change for wildlife and people alike.

This is a hybrid role, with an expectation of spending at least two days per week in the office, alongside client visits as part of relationship building and partnership activity.

Key responsibilities: 

• Business Development: Draw on research to create a healthy pipeline, engaging new prospects and of developing positive relationships at senior levels. Identify and secure new corporate partnerships that align with ZSL's strategic goals, as well as commercial priorities.
• Strategic Partnership Development: Develop and implement innovative partnership models to attract and retain high-value (£1m+) corporate partners and provide unique opportunities for ZSL to raise its profile to new audiences.
• Spokesperson: Represent the ZSL brand in public to corporate Board level representatives, inspiring confidence in partners by demonstrating credibility, knowledge and professionalism.
• Corporate Membership: Grow the Corporate Membership programme, led by Corporate Partnerships Officer, ensuring exceptional experiences, value for members and a healthy ROI for ZSL.
• Internal Collaboration: Work collaboratively with internal stakeholders across ZSL to identify opportunities to collaborate, leading to enhanced partnerships and strengthening our opportunities to partner.

About You

• Proven experience of strategic corporate partnerships new business, including identifying, engaging, developing and managing strategic corporate partnerships with a track record of delivering income of seven figure and six figure partnerships.
• Previous experience in leading and developing teams, with a strong emphasis on coaching and supporting less experienced staff.
• Strong ability to influence senior stakeholders and work across a complex organisation, engaging with multiple stakeholders who have income generating responsibilities.
• Experience in monitoring and reporting on income and expenditure, ensuring alignment with budgetary plans.
• Excellent verbal and written communication skills, with the ability to present to and influence senior stakeholders, prospects and partners.

About Us

We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. 

We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group. 

What do we offer? 

At ZSL, we are proud of our approach to employee benefits. Our benefits include: 

• Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct 
• Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
• Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you 
• Holidays – 25 days annual leave allowance, plus UK bank holidays 
• Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme 
• Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
• Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops 
• Cycle2Work - our cycle to work scheme enables you to lease a bicycle 
• Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work 
• Family friendly policies – we offer enhanced maternity, paternity, and adoption packages 

Closing Date: Monday 11th August 2025
NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.

The selection process will involve two stages:
First interview – held virtually via video call.
Second interview – held in person and will include a skills-based assessment.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.

No agencies please.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

EXTERNAL RELATIONS

The External Relations (ER) unit comprises four complementary functions: Private Fundraising, Marketing & Mobilization, Policy & Advocacy and Operations & Analytics. To enable IRC to deliver our Strategy100 commitments, the ER unit established a bold new approach that enhances our ability to raise diverse and flexible funding aligned with IRC’s top priorities, while raising our profile and influence. The ER unit is international, with colleagues in more than 10 offices globally.

 

The Purpose of the Role

As Director of Communications, UK, you lead IRC UK’s core communications strategy with the objectives of growing our profile, influencing policy, driving income, and building our reputation. This is done by taking a strategic approach to generating effective messaging for cross-team use, creatively collaborating to produce cut-through external products across media and digital channels, and generating top tier media coverage in collaboration with communications, advocacy and fundraising colleagues globally. In this role you will be expected to use expert judgment to manage IRC UK’s reputation, as well as ensure media and digital outputs protect clients, staff and programming from harm. 

The Director will report to the UK Executive Director and the Acting Senior Director of Global Public Affairs. The Director will collaborate closely with the Director for Digital Engagement, UK Advocacy Director, and the Director of UK Mass Markets to meet the organization’s strategic objectives surrounding profile, income and influence.

 

Scope and Authority

 

Authority:

●The role holder sets strategic direction for UK communications, with a focus on earned media, public advocacy and organic digital.

●The role oversees the UK comms operational budget, with access to the Global External Relations budget.

●The role has the authority to brief journalists with agreed messaging and act as spokesperson for the organisation.

●The Director will line manage the communications team and other positions when required.

●The role is a key member of the UK Senior Management Team, with collective responsibility for the leadership, culture and efficacy of IRC UK.

 

Key Working Relationships

●Reports to the UK Executive Director and Acting Senior Director Global Public Affairs & Communications.

●Close collaboration with External Relations staff in the UK, US and globally, including Policy and Advocacy, Mass Markets, Fundraising, Awards Management, Digital Engagement, Entertainment Relations, Creative Studio, and Experiential Marketing.

●Works closely with key country directors, country programme staff and technical unit colleagues.

●Supports policy staff in the IRC President’s Office on key UK messages and policy initiatives involving the IRC President.

●Works closely with counterparts in NGOs and donors particularly FCDO and the DEC.

KEY ACCOUNTABILITIES

 

Strategic Direction

●Raise IRC UK's profile, income, influence and brand in the UK market by developing and delivering a 360 comprehensive communications & marketing strategy that reaches target audiences, attracts new supporters, and connects supporters with IRC clients.

●Partner with global external relations leadership to set Key Performance Indicators for achieving the strategy, and drive and monitor progress towards them with the support of your team.

●Contribute to the development and delivery of the UK Strategic Plan.

 

 

 

Team Management & Stakeholder engagement

●Manage a team of communications professionals, setting objectives, portfolio scope, and partnering on professional development opportunities

●Drive creative insights and strategic thinking within the UK comms team and influence / maximize policy, advocacy and fundraising outputs and results

●Lead strategic communications planning to maximize opportunities of partnering with income and influence objectives and outputs

●Ensure the UK Communications Team are clear on systems, processes and organization to drive efficiency and team productivity

●Review team performance quarterly and present on results to global stakeholders

●As a member of the UK Senior Management Team (UK SMT) support the UK Executive Director in the creation and delivery of IRC UK strategies and priorities, foster cohesion and collaboration among UK based departments, representing the needs and objectives of the team in the UK SMT and UK office.

 

Execution: Driving IRC profile, influence and income; and protecting the reputation of the IRC

●Work alongside global communications colleagues, Policy & Advocacy colleagues, Digital Engagement and UK Fundraisers to develop appropriate messaging on key proactive and reactive issue areas across the scope of IRC’s work.

●Plan and identify key moments of opportunity for IRC UK Communications according to internal and external landscape and timetables.

●Ensure pro/reactive message accuracy and cut through calls to action that engage audiences for proactive campaigns and news cycle opportunities.

●Develop, commission and drive creative cut-through tactics and products, from revealing IRC research and analysis to emergency media briefings.

●Secure top tier media coverage of IRC’s work, solutions and innovation, balancing mentions with long-form/features and profiles.

●Influence and shape key media and digital narratives around IRC UK priority issues.

●Oversee strategic media opportunities by commissioning, writing, editing and disseminating messaging for multi-channel use includingpress-releases, op-eds, statements, web and social content to secure coverage of the IRC in the UK across print, broadcast and online media.

●Work with global communications colleagues and country office staff to create strong, persuasive and impactful outputs, and to arrange interviews and media visits to frontline work.

●Act as a spokesperson for the organization in the media as needed.

●Liaise closely with Fundraising teams to collaborate on timely messaging, client-centered storytelling, digital outputs, and media coverage to bring in donations to the IRC during emergencies and other fundraising appeals.

●Manage the communications component of IRC UK’s relationship with the DEC and lead communications on DEC appeals.

●Use expert judgment to ensure the IRC’s brand is protected and to develop and enact strategies to enhance IRC’s reputation, as well as ensure media outputs protect clients, staff and programming from harm.

●Ensure coordinated and topical messaging across media outreach and digital channels.

●Establish close relationships with press counterparts within statutory donor organizations that lead to opportunities to promote IRC in the media.

●Leverage IRC’s President and CEO, and UK Executive Director to grow our profile in the UK, through proposing and implementing op-eds, interviews and other media activities.

●Support, prepare and coach staff, spokespeople and board members for media interviews and visits; and provide guidance across the organisation to dealing with media.

●Build expertise on current and potential issues in the humanitarian NGO arena via research and monitoring of national media and competitors and in liaison with global colleagues.

●Work with the global media colleagues to ensure that IRC has a system for managing media enquiries at all times, as needed.

●Responsible for reporting to the IRCUK board, subcommittees and Executive Director on press activity, trends and upcoming opportunities.

●Responsibility for the budget oversight, tracking & administration as well as ensuring adherence to financial processes

 

PERSON SPECIFICATION

Experience

●**Track record in creating, driving and evaluating a 360-degree communications and marketing strategy that focuses on media, digital and enabling income.**

●**Experience leading and managing media and digital teams.** 

●Experience navigating and influencing within large matrixed organizations.

●Extensive experience of developing key messages and implementing media strategies with an international, and ideally humanitarian or development focus.

●**Experience of conducting media relations and communications opportunities in developing countries and sensitive contexts.

●Experience of organising international media visits to projects in order to facilitate reporting on key issues.**

●**Experience responding to reputational threats.**

●**Experience leading a digital communications team that delivers breakthrough digital content

●Experience/knowledge of tools for monitoring media coverage and digital results.**

●Experience of dealing with media enquiries into crisis and sensitive issues.

●Experience of acting as a spokesperson for an organisation.

●Experience managing a budget, ensuring timely payment and adherence to finance protocol

Skills and Knowledge

●Creative thinker who can identify opportunities and collaborate internally to produce external products that cut through media and digital and meet strategic IRC UK objectives.

●Strong communication and interpersonal skills: ability to communicate effectively with colleagues both in the UK and overseas and manage working relationships diplomatically.

●Excellent eye to detail and commitment to high speed and high quality writing and editing

●Strong understanding of marketing and how communications intersect with income generation, and influencing

●Strong organisational and time management skills: ability to prioritise team’s work, and multi-task in a fast-paced work setting.

●Good knowledge of UK and international media landscape and news cycle

●Good instinct for digital marketing and digital environment

●Good contacts with key UK journalists and media outlets, and knowledge and ability to develop relationships quickly.

●Excellent writing, editing and proofreading skills; adept at writing clean, engaging, jargon-free copy for a range of channels.

●Ability to represent IRC-UK and the wider IRC professionally and appropriately at all times.

●Knowledge/interest in international affairs, particularly of conflict and humanitarian crises and issues.

●Knowledge of key political debates in the UK around international development and aid.

●Flexibility as regards working hours, as the need arises.

●Willingness to travel occasionally to conflict areas.

●Fluency in English, spoken and written.

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the South of Tyne and Wear area.

Position: S11299 Stroke Support Coordinator

Location: Home-based, South of Tyne and Wear. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Circa £27,400 per annum

Hours: Full-time, 35 hours per week

Contract: This is a fixed term contract for 9 months. Our services are contracted, we currently have funding for this contract until 31 March 2027

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 10 August 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 19 and 20 August 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support clients to make informed lifestyle changes which will help them to prevent further strokes.

About You

The post holder will have experience/background in:

• A caring profession ideally with experience of supporting people with disabilities.
• Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
• Ability to use basic Microsoft systems.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

North West Air Ambulance is a hugely reputable and remarkable charity, which provides enhanced pre-hospital care needed to make a lifesaving difference. They quite simply bring the hospital to the patient, regardless of their location across the North West!

 “There’s no doubt the North West Air Ambulance Charity saved my life. Without the care they provided so quickly at the scene, before airlifting me to the Royal Preston Hospital, it’s unlikely I would have survived.” (patient)

Do you want to Join a lifesaving crew and form part of the passionate, driven and talented Income and Engagement team that raise funds to keep this life saving service running?

The Role

This is a fantastic opportunity to deliver the community fundraising strategy in the South Lancashire region. You will report into the Senior Regional Fundraiser and focus on building strong relationships with existing supporters, as well as recruiting new support to maximise fundraising activities and income.

Main duties and responsibilities:

• Develop and implement a local fundraising plan to maximise income generation across the designated geographic area.
• Ensure all activities are delivered within budget, achieving agreed ROI and making sure  they are in line with the organisation’s values and ethos.
• Support the wider team to achieve income budgets and agreed objectives in line with the overall fundraising strategy.
• Research, identify and develop long term partnerships with appropriate groups and associations, individuals and volunteers at a local level, offering excellent donor stewardship

The Person

We are ideally looking for someone who has experience in a Community Fundraising role with previous knowledge of working to targets. However, NWAA are flexible and will consider applicants with the relevant transferable skills.

Most importantly you should have excellent written and verbal communication skills, be able to build long lasting relationships, and have the ability to engage with a wide range of audiences. In addition experience in developing and delivering plans, managing budgets and financial forecasting would be advantageous as well as working with databases.  

The team at NWAA are motivated, with an ambitious can-do attitude. If you think you can make a difference and be part of the inspirational team that drives the future growth at NWAA, we would love to hear from you!

Please note that this role will require a full UK driving license, and access to your own vehicle. 

Why NWAA?

NWAA is a widely recognised charity that has a huge impact on saving lives. Now is an especially important time, as the charity celebrates its 25th anniversary and moves forward with its future 5-year strategic plan. This role offers the opportunity to build a career within the charity. There will be huge scope to learn and grow as part of an incredibly supportive, collaborative and fun team.

On top of this, the charity’s benefits include:

• 25 days annual leave + bank holidays
• Can buy up to an additional 5 days annual leave (once passed probation)
• Extra days holiday up to an additional 3 days based on length of service (must qualify by April for leave provision)
• 6% Employer Contribution to pension – Royal London is the provider
• Sick pay
• Cash Back Scheme which includes cash back for dental treatment and a range of medical treatments as well as staff discounts with a range of retailers
• Life Assurance
• Cycle to Work Scheme
• On-site parking
• Site Induction and yearly staff conference
• Medicash and Perk at Work also come through Medicash
• Blue Light Card

If this sounds like the type of environment that would suit you for the next phase of your career, then get in touch! The role is permanent and full-time (although flexible working patterns will be considered) and offers the opportunity to work flexibly from the charity's offices based in Knowsley and Barton, as well as across the region, and from home.

If you think you could be the right person to fulfil the exciting responsibilities of this role, apply here, or get in contact with Charlie or Leanne at Charity Horizons for more information, 

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload or require any adaptations for your initial engagement with us, please contact either Charlie or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Role:  Head of Philanthropy & Partnerships

Location: London (hybrid, 2 days per week in the London office)

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our purpose which is to put the power of first aid in everyone’s hands so we’re all closer to help in an emergency.

We inspire the next generation with youth programmes and provide fully trained and equipped first aiders and ambulances for events.

We provide expert training and supplies for first aid, health and safety and mental health. Plus free apps, guides and resources. 

As a charity that is part of the fabric of society, we are proud of our past and united in our efforts to inspire, empower and protect communities up and down the country. 

 Job Summary

We are seeking an experienced and strategic fundraising leader to shape and deliver a new long-term high value giving strategy, driving significant income growth across corporates, philanthropy, trusts, foundations and statutory funders. This pivotal role will reinvigorate our approach to high value fundraising aligning with our new organisational strategy and refreshed brand. To expand our pipeline, grow income and build sustainable partnerships and relationships and explore new funding opportunities.

Key responsibilities include:

• Leading a high-performing team to deliver the annual plan and secure six-figure+ income
• Developing a clear, sustainable fundraising strategy and implementation roadmap across multiple income streams
• Creating compelling propositions and cases for support that align with our mission and strategic priorities
• Building and managing a strong pipeline of prospects with transparency and rigor

About You

• Extensive fundraising expertise, including building and managing high-value donor pipelines, securing six-figure+ gifts, and developing strategic partnerships with corporate, trust, statutory, and philanthropic donors.
• Strong leadership and team management skills, with experience leading sizable teams, involving senior staff and volunteers, and working with fundraising boards.
• Strategic thinker and planner, with a proven ability to co-develop long-term high-value fundraising strategies, secure alternative funding, and translate goals into measurable plans.
• Highly skilled communicator and influencer, confident in presenting to senior stakeholders and Trustees, and adept at navigating and influencing within complex organisations.
• Proactive and values-driven, with strong negotiation, decision-making, and creative problem-solving skills; committed to driving income growth and innovation.
• Deep sector knowledge, including understanding of relevant fundraising markets, trends, and regulations, and able to lead with compassion, emotional intelligence, and openness to feedback.

About the Role

• Develop and implement a three-year high-value fundraising strategy and roadmap, underpinned by research, insight, KPIs, and measurable milestones.
• Manage income and expenditure budgets, ensuring financial targets are met, risks are mitigated, and performance is tracked against KPIs.
• Lead relationship-building and networking efforts, cultivating a strong pipeline of prospects and donors including high net worth individuals, trusts, corporates, and major grantmakers.
• Inspire and engage organisational leaders, staff, and volunteers in the identification and stewardship of key funders, ensuring collaborative relationship management.
• Drive the development of tailored funding propositions, working cross-functionally to align funder interests with organisational programmes and long-term goals.
• Ensure operational excellence, through effective frameworks, processes, and compliance with legal, regulatory, and best practice standards.
• Provide values-led leadership, fostering team development, continuous improvement, and alignment with St John’s compassionate leadership culture and strategic aims.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role. Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Our vision is to empower women to love, follow and serve Jesus boldly in every age, stage and season of life.  The current outworking of this is two annual conferences – in both London and Birmingham to over 3000 women, a two-day women in leadership retreat and a biblical teaching series over podcast. Currently, we are seeing God move powerfully and we stand in a defining moment of our journey. We sense a clear call to deepen our impact and expand our reach. To step into this next chapter, we are thrilled to be adding a freelance Head of Fundraising to our small but dedicated team.

We’re seeking a visionary leader who can craft and execute a dynamic fundraising strategy to propel The Orchard to the next level. This role demands a unique blend of relational and strategic acumen—someone who grounds their decisions in data, draws from a wealth of experience, and thrives on unlocking potential. By harnessing a diverse range of fundraising approaches, the right person will help us raise £100,000 per year over the next three years, enabling us to fulfil God’s calling on the organisation.

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger.  No challenge is too big. With you we can do it.  Join us.

We are looking for a Senior Database and Insight Manager maternity cover to join a talented team, passionate about working towards Action Against Hunger’s vision of a world free from hunger.

Sitting within the organisation’s Fundraising and Communications directorate, you’ll have overall responsibility for the department’s database and insight function – line managing two people (aDatabase Officer and a Database Assistant. 
In this integral role, you’ll be working with your team to maintain an accurate, consistent and reliable dataset covering all areas of fundraising and engagement on our CRM – Raiser’s Edge. You’ll be responsible for making sure data is stored safely and compliantly, and that good data hygiene rules are in place. You’ll also be supporting and upskilling the Fundraising and Communications department to use the database properly, empowering them to get the information they need.

We would love to hear from you if you’re interested in joining us. For more detailed information on the role – and to see whether you have the necessary experience - please download the attached pdf Job description.

Closing Date: 17-Aug-2025 23:30 Interview Date: from 21st August 2025.

Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.

• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk

Legal Casework Manager (Helpline)

Are you aware of the significant health inequalities that people with a learning disability face in the UK and levels of avoidable deaths? Are you passionate about access to justice for the families of people with a learning disability who have died avoidably in acute healthcare settings?

We’re looking for a dedicated Legal Casework Manager (Helpline) to join our committed information and advice team covering England at Mencap on a full time (37.5 hours per week) fixed term contract for 2 years.

Here at Mencap we are a leading charity providing advice, support and opportunities to people with a learning disability across England, Wales and Northern Ireland. The role will lead on supporting families to get answers about how their loved ones died and change across the healthcare system to prevent future deaths. 

The role is flexible in terms of location, which can include home working, using Mencap’s office bases, such as in London and Peterborough, and will include some national travel, for example to inquest hearings or to meet families when needed. 

About the Role

As Legal Casework Manager (Helpline), you’ll provide advice, support, and casework assistance to families facing complex legal issues, specifically relating to people with a learning disability who have died in avoidable circumstances across England, mainly within the healthcare system. Working within a small, supportive team, you’ll manage your own caseload, contribute to the body of knowledge about avoidable deaths and help empower families to understand and exercise their rights and get answers through the inquest and other investigations processes. 

Key Responsibilities

· Provide clear, accurate, and timely legal advice and casework support for families.

· Work closely with clients, many of whom will be distressed, ensuring a sensitive, trauma informed and professional approach

· Maintain up-to-date case records and comply with quality and regulatory standards

· Support strategic litigation and advocacy efforts where appropriate

· Liaise with other charities, coroners, legal professionals, and agencies to support families to get answers

· Work towards a world where people with a learning disability are no more at risk of death in hospitals, than any other person

· Manage a team of caseworkers working across different areas of advice.

About You

We’re looking for someone:

· Legally qualified in the UK or similar jurisdiction with at least 3 years post qualification, working in either clinical negligence, inquests or inquiries. Or similar number of years working as a senior case worker in an inquest/clinical negligence/inquiries advice role.

· Excellent communication and interpersonal skills, with a non-judgemental and empathetic approach

· Ability to manage a varied workload, prioritise effectively, and work independently

· Ability to travel effectively to support families at inquests, and to attend meetings

· A clear understanding of the importance of professional boundaries and in maintaining their emotional wellbeing in distressing situations

· Strong management skills and ability to supervise, coach and mentor colleagues. 

· Experience of accurately recording client case records and use of CRM/client database system

What We Offer

· A meaningful role supporting families and delivering change in a values-driven organisation

· Supportive and collaborative team environment

· Professional supervision

· Flexible working arrangements

Please see attached the full job description for further information on the role.

 Closing date: Monday 18th August 2025

Interview date: Thursday 4th September 2025

We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace. 

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Charity People is delighted to be partnering with AdviceUK to recruit for their next Digital Communications Officer.

Since 1979, Advice UK has been supporting advice organisations by helping them to be efficient, competent and effective, and by campaigning for a policy environment that supports advice agencies and people needing advice. They are a small but mighty charity who support their members to provide advice to 2.8 million people in 2024 alone. They are working towards a world in which every individual, regardless of means, is able to access the advice they need in order to exercise their rights and deal with any legal and social welfare challenges they may face.

The Digital Communications Officer is responsible for developing and delivering dynamic digital content to inform, engage, and motivate diverse audiences, helping to raise awareness of AdviceUK's work and the support they offer to the advice sector. The role will ensure a consistent voice across social media, websites, and email communications to enhance visibility, strengthen member and stakeholder engagement, and market benefits, products and services to customers, members and potential new members.

Contract: Permanent role
Salary: £27,365 plus Regional Weighting (up to £4,677 in London). All staff also receive £600 per year work from home allowance
Location: Hybrid role which will be predominantly home-based with some travel and meetings in London
Hours: Full-time, 35 hours per week with flexible working options fully supported
Closing date for applications: Thursday 7th August
Interviews: Interviews will be held in person at the charity offices in London on the 21st and 22nd August with travel reimbursed

As Digital Communications Officer your core responsibilities will include:

• Creation of engaging, accessible and inclusive digital content to promote AdviceUK's services and campaigns, upholding AdviceUK's brand identity across all digital channels.
• Filming, photographing, creating, and scheduling organic and paid digital media content.
• Collaboration with internal and external stakeholders to tell impactful, human-centered stories from members and stakeholders.
• Leading on social media strategy and daily activity across social media platforms, identifying opportunities for storytelling and member engagement.
• Maintaining, improving and optimising AdviceUK's websites using WordPress, ensuring SEO optimisation and user-friendly design.
• Support on the delivery and tracking of AdviceUK's annual communications plan across target audiences.
• Creating and maintaining resources such as; news posts, articles, case studies, infographics, images, vlogs and blogs for the website.
• Support with email communications including newsletters and email communications using tools like Bee Pro and Marketing Cloud.
• Identification and implementation of improvements to enhance marketing effectiveness; including staying up-to-date with the latest trends, innovations and practices in web design and digital communications.
• Provision of analysis and reporting to support decision-making, collaborating with colleagues to maintain data quality.
• Conducting market research and gathering member and customer feedback to inform future marketing strategies.
• Analysis of digital performance using tools like Google Analytics, Hootsuite Meta Business Suite, and Marketing Cloud Account Engagement email reports to inform strategy.

We'd love to hear from candidates with the following skills and experience:

• Strong experience in a digital communications or marketing role, ideally in a similar sized organisation with a social purpose. Commercial B2B experience is desirable but not essential.
• Proven ability to plan and deliver digital campaigns across social media, websites, and email.
• Strong copywriting, editing and storytelling skills with a flair for creative communication.
• Experience creating a range of digital content including video, infographics and blogs.
• Confident using digital communications tools including Hootsuite, WordPress, Salesforce or other CRM, and ideally Marketing Cloud Account Management
• Strong analytical skills with the ability to use data to inform decision making.
• Excellent organisational skills and the ability to manage multiple priorities.
• A collaborative approach with strong interpersonal skills and stakeholder engagement experience.
• A commitment to social justice, equity, diversity and inclusion.

If you're interested in hearing more about this opportunity, please send your CV to Alice Wood at Charity People in the first instance.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with