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Research programme manager jobs in barking and dagenham, greater london

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Top job
Citizens Advice Southwark, Southwark (On-site)
£28,948 to £29,337 per annum
Assist in providing a quality service to clients by supplying accurate, personalised, relevant information and guidance.
Posted 3 days ago
Closing in 2 days
Children and Families Across Borders, London (Hybrid)
£32,000 per year (Inclusive of London Weighting)
Posted 3 weeks ago
Closing tomorrow
Islamic Relief UK, Whitechapel (Hybrid)
£34,847 (+ £4000 London Weighting - if applicable) per annum
Posted 1 week ago
Closing tomorrow
Animal Defenders International, SE11, London (Hybrid)
£60,000 - £70,000 per year
Posted 4 weeks ago
International Society of Ultrasound in Obstetrics and Gynaecology (ISUOG), London (Hybrid)
£32000 - £37000 per annum
Posted 1 week ago
Closing in 6 days
BASIC (British American Security Information Council), Remote
£24,000 - £38,000 per year
Posted 3 weeks ago
Closing in 3 days
Social Development Direct, London (Hybrid)
£110,000 per year
Posted 2 weeks ago
Closing in 2 days
Hays London Ebury Gate, London (Hybrid)
£65000 - £70000 per annum
Posted 3 weeks ago Apply Now
Page 9 of 11
Southwark, Greater London (On-site) 9.84 miles
£28,948 to £29,337 per annum
Full-time
Permanent
Job description

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Gateway Assessor

NJC Scale 2 - £28,958 to £29,337 per annum

Full-time – 35 hours per week

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:

  • Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
  • An understanding of the main enquiry issues involved in assessing clients' problems
  • Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
  • To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Monday 5 January 2026

Interviews: Thursday 8 January 2026

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Posted by
Citizens Advice Southwark View profile Organisation type Registered Charity
Posted on: 10 December 2025
Closing date: 05 January 2026 at 09:00
Tags: Advice / Information, Communications, Legal / Law, Advocacy, Social / Support Work