Residential Manager Jobs in Home Based

The important stuff 

Salary: from £30,000

Contract: Full time, Monday- Friday, 9.30am – 5.30pm

Application deadline: Monday 20th May, 09.00am

Join us as our next Centre Manager and use your leadership and interpersonal skills to head up our team delivering employment support in Spear Bristol.

In partnership with Christ Church Clifton, you’ll be managing the delivery of Resurgo's award-winning Spear Programme. Over the last 18 years, Spear has supported more than 8,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the challenges they face. But we don’t want to stop there.

We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.

In this role, you’ll be responsible for:

Strategy, vision and impact [30%]

• Spearheading Resurgo’s ‘big picture’ vision of a transformed society, where each member plays its part, and the church is empowered to transform young lives
• Owning and managing the strategy for Spear Bristol that will help make this vision a reality
• Ensuring the Spear Programme is delivered in line with agreed targets; overseeing and reporting on impact metrics

Relationship management [25%]

• Building and managing great relationships with a variety of stakeholders, including referrers, local businesses, donors, and your Board of Trustees
• You'll be embedded into Christ Church Clifton, and working closely with your Trust and congregation, and actively participating in their mission and events

Leadership, line management and training [20%]

• Leading your team with confidence; spurring them on in your centre’s vision; investing in a team culture of excellence, belonging and fun
• Investing in the professional growth of your Lead Coach and Graduate Coach
• Inputting into organisational-wide training streams
• Inputting into recruitment of new team members

Driving a culture of coaching [20%]

• Driving a culture of coaching in your team
• Hands-on group and 1-1 coaching with numerous 16-24-year-olds: equipping them with practical work-ready skills and resilient mindsets
  • Engaging in gritty conversations with your trainees; walking alongside them whatever their circumstances; inspiring them and releasing their potential
  • Managing safeguarding
• Opportunities to engage in corporate coaching

Operations [5%]

• Managing the daily operational activity of your centre, including IT, finance and health and safety

This role will suit you if:

• You are an active Christian, passionate about personally representing the values and beliefs of Resurgo and Christ Church Clifton
• A commitment to grow and learn spiritually and as a Christian leader, and a desire to learn and understand coaching techniques
• Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment of education
• Effective interpersonal skills, high emotional intelligence, a sense of humour and fun!
• Strong leadership and management skills, highly self-motivated with strong initiative and the ability to translate ideas into practice
• An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure

You can expect:

• A genuine commitment to upskilling you through impressive training opportunities:
  • Support and funding to complete your professional coaching accreditation
  • Progression opportunities through professional development 1-1s, and a dedicated talent manager
  • Equipping you to have autonomy in your role, through a culture of ‘high challenge, high support’
• A fun, supportive culture where you are encouraged to bring your authentic self to work
• A worshipping community, where you can pray and worship with your colleagues
• Summer and autumn staff conference days, plus a two-night Christmas retreat

A couple of things to note:

• This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
• In the event of a job offer, a DBS check will be requested.

About the role

At Streatham Youth and Community Trust, our vision is that all children and young people living and going to school in Streatham reach their full potential, should have a safe and happy childhood and the foundations they need to thrive. 

We are looking for a committed and collaborative senior leader to help us improve and expand our service offer at our Streatham Vale Park and Wellfield Road sites.

The succesfull candidate will be a proactive and confident leader, with strong community engagement skills and a track record of delivering high quality after school and holiday provision for children and young people. In addition to our afterschool and holiday provision, you will also be responsible for our stay and play services and our sports-focussed youth work at Streatham Vale Park and our employability services at Wellfield Road.

The role is a great opportunity to join the senior leadership team of a well-established local youth charity and help us to shape and grow our service offer to meet the changing needs of the local community. 

SYCT is committed to creating a diverse and inclusive culture. We welcome applications from under-represented groups and people with lived experience. 

How to apply

To apply please download the recruitment pack and application form. 

Closing date: 8am on Tuesday 21 May

Interviews: Tuesday 4 June and Wednesday 5 June

About the role

• Job Title: Justice Programme Manager
• Location: Remote/Hybrid/Nottingham
• Salary: £40,000 p/a based on 35 hours per week
• Fixed term contract for two years

Headway is seeking a new Justice Programme Manager who will expand the current services to have a greater impact on police and probation services, improving knowledge and understanding and the support offenders with brain injuries receive.
We want someone who can both oversee the existing projects, such as our brain injury ID cards, whilst expanding the services in line with our new strategy, due to launch in the summer of 2024.

What will you do:

• Develop and implement a strategy for Headway’s work within the criminal justice system.
• Work with and develop key relationships across, police, probation services to improve knowledge and systems for offenders with brain injuries.
• Develop new justice related projects, including working with Headway’s fundraising team, to generate new income to expand the services.
• Work with the network of local Headway charities, to expand their work, within the justice system.
• Manage and deliver Headway’s justice related training initiatives.
• Oversee the successful delivery of Headway UK’s Brain Injury ID Card, including the line management of the project lead.

About you

We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:

• Have a passion for improving lives for brain injury survivors, within the criminal justice system.
• Have substantial experience of working within the criminal justice system.
• Be able to operate at both a strategic and an operational level, with experience of planning and delivering a range of projects and programmes.
• Have experience of generating income, from statutory and governmental bodies, such as HMPPS.
• Be an excellent communicator with experience of building partnerships within the criminal justice system.

Benefits

As a staff member at Headway UK you’ll have access the following range of benefits;

Financial Security 

• Competitive Salaries
• Pension - You’ll be automatically be enrolled into the Pensions People with Headway contributing between 5 – 8%
• Occupational Sick Pay Scheme – Increasing with length of service.
• Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for

Flexible Working

• Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
• We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.

Wellbeing

• You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
• Eye Test Vouchers
• Mental Health First Aiders

Holidays and leave

• You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.

Benefits

• You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.

About us

Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.

Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.

Safeguarding

At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a criminal background check and two satisfactory references.

Equality, Diversity and Inclusion

We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to drop us an email if you need support with the application or you would like a chat about what it’s like to work with us.

Thank you for your interest in Headway UK and we look forward to getting to know you!

Next steps

• Closing date: Wednesday 15 May 2024 at midnight
• Interview: Thursday 23 and Friday 24 May 2024

A fantastic children’s charity are looking for a Team Leader Residential based in Gloucestershire

As a Team Leader you will work with the Senior team in the day to day running of the home as part of a multi-disciplinary team ensuring that the young person is in the safe supportive environment required to nurture their needs.

You will be based at a Forever home in a beautiful setting in Gloucestershire;  the home is for a young person with complex needs and a high level of challenging behaviour with a care ratio of 4:1.  

Key responsibilities include:

• Leading shifts and supervising staff
• Link working with young people (managing paperwork and files).
• Developing care plans and identifying agreed outcomes.
• Responsible for the safeguarding of young people.
• Being an advocate for the wellbeing of the young people.

The successful candidate will have experience of working with children or young people with complex needs within a residential setting, with a Level 3 QCF Diploma in Residential Childcare (or equivalent), or the willingness to undertake the level 3 qualification. You will have an understanding of attachment theory and impact of adverse childhood experiences on  the development and behaviour of children and young people and will have a positive and confident approach to engaging with children and young people.

Development and Career Progression:

• Work towards gaining your Level 5 Diploma, fully funded, and supported by the charity
• Clear pathways for progression into roles such as Service Co-ordinator, Home Manager or Area Manager

This is an exciting, challenging and rewarding role with the opportunity to make a huge personal impact. 

If you’re interested in hearing more, please do get in touch ASAP for the full job pack.

 Please note, CVS are being reviewed on a rolling basis and only successful applicants will be contacted with more information.

Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

A fantastic livery company focused on being a philanthropic force for good are looking for a Scheme Manager - Residential Housing Schemes, on a part time role spread over 5 days.

Location:London based with travel in London, East Grinstead & Shotesham

Salary:  £35k FTA, pro-rated to £27,500 plus generous benefits package

Contract: 12-month FTC

Hours: 27.5 hours over Monday- Friday. 9am -3.30pm

As the Scheme Manager you will be working in one of the residential housing schemes based in East London, managing repairs, designing social activities and engaging with residents. You will also be assisting in regulatory and compliance work, reviewing processes and suggesting improvements.

Key responsibilities include:

• All areas of resident management including welcoming new residents, completing inductions to ensure they understand the facilities available and understand the scheme processes, completing daily welfare checks and reporting concerns relating to safeguarding.
• Delivering a holistic sheltered housing service to every resident, helping them maintain their tenancy, access housing services, and sign posting to other service providers.
• Monitoring and reporting any breaches of tenancy agreements, managing complaints and escalating where necessary. 
• Management of delegated scheme budgets in partnership with the Finance team ensuring compliance to policy and procedures.
• The management of site contractors for the services requested e.g. gardening, window cleaning, cleaning and maintenance.
• Overseeing the management of regular building inspections, identifying elements of maintenance required, report repairs and implement works, maintaining a high standard of cleanliness, safety and security.
• Overall responsibility for the health and safety of the Scheme, ensuring fire alarm testing, emergency lighting testing and complete all fire testing logs. Ensuring health and safety procedures and policies are adhered to across the scheme and paperwork and training are compliant.

The successful candidate will have demonstrable experience in managing a residential scheme, working with older people and knowledge of related services and benefits, with a strong understanding of housing legislation and the regulatory framework within housing. Experience of managing health and safety and any safeguarding issues and concerns within a residential scheme, is also key.

If this sounds like you and you’re keen to hear more, please do get in touch ASAP!

 Please note, CVS are being reviewed on a rolling basis and only successful applicants will be contacted with more information.

Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Children’s Residential Support Worker - EBD

The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of children, young people, and adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.

Do you have experience of Children's Residential Care?

Do you want to make a real difference to the lives of young people?

Are you passionate about equality, fairness, and everyone having the right to a happy, fulfilled life?

Do you want your employer to support your wellbeing and ambitions to progress your career and development?

You must be over the age of 22 years to work in Children’s Residential Services.

Location – Bramhall Park, Cheadle Hulme

Hours - 37.5 hours per week

Salary - £23,412 (£12.01ph)

In addition to this basic salary, you can also earn £96.00 per each sleep and an additional 25% enhancement for all weekend hours worked.

• 2 yearly salary increments.
• 27 days annual leave rising to 30 after 5 years and 33 after 10 years plus bank holidays.
• Occupational sick pay and family friendly policies including enhanced maternity.
• Flexible working encouraged.
• job shared considered.
• Continuous professional development – Enrolled for QCF level 3 after 6 months’ probation.

For the full list of benefits please see the document below

Main Responsibilities

• As a children’s Residential Support Worker, you will work as part of a residential childcare team providing support for individuals with their physical, emotional, and social needs with an emphasis on promoting independence.
• Working on your own initiative and as part of a team, your role as Children’s Residential Support Worker will be to prepare, assist and enable the young people to fulfil the aims of their person-centred plan. You will support the children and young people with communication and work closely in a team that has a passion to enhance the young people’s lives whilst accessing the service.
• You will work flexibly to undertake the full range of duties in a well-planned way that respects and values the children and young people as individuals.
• You will be expected to key work children and young people.
• You will support children and young people with a range of communication methods to promote choices, fulfilment, and achievement.

About the service

Our service based in the Bramhall Park area of Cheadle Hulme works with young people who display Emotional Behavioural Difficulties. You will become part of a team that works in a therapeutic and nurturing environment focusing on a child centered approach. You will support safe social integration and offer a non-judgmental attitude to your daily work. Our specialist teams within these homes have an outstanding track record in achieving longstanding positive outcomes for these young people.

About you & Qualifications

• Ideally, we’re looking for someone with experience in a similar background, but it’s not essential as full training will be provided.
• Following a successful 6-month probation period, you will undertake a QCF level 3 or 4 qualification with support from an assessor and supervision.
• Good communication and interpersonal skills. You’ll be expected to liaise with other staff, parents/carers and professionals.
• Ability to work on own initiative and as part of a team, taking the lead when required, maintaining & encouraging open and honest communication.
• You’ll be writing reports, so a good standard of written English and IT skills would be essential.
• Transporting children / young people to an activity or school is a requirement. A driving licence that has been held for 12 months would be desirable.

Working for Together Trust

Every day is different at Together Trust, and you’ll be empowering people to live the best life possible. Plus, you’ll be supported by an understanding team and a charity that values and cares for you.

Find out more about what it's like working with us, please visit our website.

For more information about the benefits we offer, please see the documents attached below.

We're a Real Living Wage employer.

Together Trust has committed to paying all staff a significantly higher wage than the government minimum. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.

Apply now!

If you think you might have the relevant skills and experience, we’re looking for, please get in touch or apply now.

In order for the Trust to comply with the apprenticeship funding rules, it is a requirement of the role that the successful applicant must be able to evidence that (1) they have the right to work in the UK without additional approval for more than 20 hours each week throughout the year and (2) they have an eligible residency status for the purposes of the apprenticeship funding rules. In most cases this will mean that the individual needs to show that they have been ''ordinarily resident'' in particular countries (including the UK) at least 3 years before the start of the apprenticeship.

We welcome applications from those with a right to work in the UK. We do not currently sponsor overseas staff.

(We can only accept applications from UK based candidates as we are not part of any visa sponsorship scheme).

We may remove this vacancy prior to the expiry date if a suitable candidate is found therefore early applications are encouraged.

Shortlisting will take place throughout the duration of the advert as we are seeking more than one individual.

Could you be our Registered Care Manager?

We have a fantastic Registered Care Manager (RCM) opportunity within our Sense Residential service in Edgbaston, Birmingham.

This is a permanent role, working 37.5 hours per week. We are offering a Registered Care Manager £33,930 per annum.

We are looking for a highly motivated individual to join the management team at a service that is registered with CQC has a GOOD rating and is a residential home to 7 individuals. 

The individuals we support here have sensory and learning disabilities and they are leading a happy, varied and fulfilled lifestyles that reflect their individuality and preferences. 

As a Registered Care Manager, you will be managing a staff team of the Deputy Manager and Support Workers.

The team at the service encourage that no one is left out of life and that independence is continually developed along with day to day living skills.

Does this sound right for you?

Working at Sense gives you a wide range of benefits including:

• 24 days’ holiday + bank holidays; increasing with length of service
• Free DBS Check
• Free leadership and management development (such as our award winning Growing Stronger Leaders Together programme)
• Free access to over 100 online and face to face training
• On-going development opportunities
• Flexible working and family friendly policies
• Employee referral scheme
• Health and well-being support
• Pension Scheme
• Discount scheme

Your duties can include:

• To support individuals/groups within their home and community reach their full potential
• Providing line management support to a team of staff.
• To provide a customised, responsive, and high-quality service to people with learning disabilities who use Sense services.
• Identify needs and outcomes for each individual we support.
• Deliver services that meet or exceed Sense’s legal and organisational standards.

Your required skills and experiences:

• Prior experience of managing in a care setting and Good knowledge & understanding of Residential and Supported Living.
• Effective communication with stakeholders, commissioners, and users alike.
• NVQ Level 5 Diploma in Leadership for Health and Social Care - or willing to work towards it is essential. Sense will fund this qualification.

Work at Sense can be demanding and so isn’t for everyone, but it is also incredibly rewarding and valuable. 

To apply

Managers will use your supporting statement to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to an enhanced DBS check.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

#HIGH

Location: Southampton - Hybrid (1-2 days in office)

We are working with One Small Thing who are looking for an experienced Finance Manager with demonstrable skills within finance, the not-for-profit sector and housing to join their Hope Street team.

With offices in London and Southampton, One Small Thing is striving for positive change across the justice system by implementing small things in a big way.  They provide gender responsive, trauma-informed programmes within the prison and community sectors that consider the individual caught in a cycle of crime and incarceration, with the aim of humanising their experiences.

One Small Thing has a commitment to systemic change for women and their children in the justice system, which has inspired them to build Hope Street, a brand-new, purpose-built residential community-based service, designed in collaboration with women, for justice-involved women and their children in Southampton, offering them access to education, practical and therapeutic support in safe, respectful trusting environment.

Responsible for ensuring financial controls, processes and systems are updated and effectively implemented, the Finance Manager will create accurate, regular reporting ensuring adequate financial forecasting, as well as ensuring that the organisation remains financially compliant, and they will be instrumental within the organisation in supporting scale and growth at Hope Street.

This is an exciting time for the charity and an excellent opportunity for a skilled Finance Manager who:

· Holds an acounting qualification (ACA, ACCA, CIMA or CIPFA) part or fully qualified or qualified by experience.

· Has strong budgeting/forecasting and at least two years financial & systems management experience, with experience of producing management accounts, budget planning and financial monitoring processes.

· Has experience of working in or with the not-for-profit sector and housing sector.

· Can demonstrate exceptional budgeting skills with experience of managing complex funding sources.

· Has highly developed interpersonal & team-working skills with a positive, flexible & can-do attitude, strong leadership & communication skills, with the ability to develop policies/procedures and convey complex financial control concepts to non-finance colleagues in both verbal and written format.

· Is resourceful, practical with an approach to problem-solving, with the ability to plan, prioritise and maintain efficiency during periods of pressure and high volume of work

You will have advanced knowledge of MS Excel, Sage Payroll software and of the benefits system, tax credits and universal credits.

Previous experience of the following would be an advantage, but is not essential as training can be provided:

· Knowledge of Charity accounts & SORP

· Knowledge of the Charity VAT landscape

· Knowledge of Microsoft Dynamics 365 Business Central

Please note that there is a requirement for a standard DBS check for this role.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date for applications: 29th May 2024, please apply without delay to avoid disappointment

First interviews will be held on 3rd and 4th June 2024

Scheme Manager: Home-Start Staffordshire Moorlands

Closing date: 9 am 7th May, 2024 Interview date: Week beginning 3rd June, 2024

Hours: 37.5hrs per week

Salary: NJC Scale 26 – 30 (£34,834 - £38,223)

Permanent contract dependent on future funding.

Home-Start Staffordshire Moorlands have a rewarding opportunity to lead our team committed to providing support to families across the Moorlands, responding to the challenges within the charity sector.

We are seeking a manager, with a range of skills, able to lead the team, oversee the operations of the charity, provide support to the Trustee board, and ensure the future financial strength of the charity. We are seeking a manager who can provide strategic leadership and vision, has strong communication skills, has knowledge of charity finance and skills in bid writing and income generation, and who is passionate about the early years and the work of Home-Start.

Home-Start Staffordshire Moorlands has operated successfully in the Moorlands district for 25 years. We have a strong track record in the delivery of both home visiting support through our skilled Coordinators and Volunteer team and in Group provision for the early years.

The successful candidate should

• Demonstrate commitment to the importance of the early years and the importance of support to parents who may be facing difficulties
• Demonstrate experience of leadership and management in a changing environment
• Have experience of securing funding and income generation
• Be able to form partnerships with voluntary, statutory and community organisations

Home-Start Staffordshire Moorlands is committed to equality of opportunity and diversity and the safeguarding of children and vulnerable persons.

Job Type: Permanent

Pay: £34,834.00-£38,223.00 per year

Benefits:

• Flexitime
• On-site parking
• Sick pay

Schedule:

• Monday to Friday

Work Location: In person

Application deadline: 07/05/2024

Prospectus is proud to be supporting The Mercers’ Company, a livery company, focused on being a philanthropic force for good, with a rich history dating back over 700 years. With one of their main focuses being Older People and Housing, they are now searching for a new Scheme Manager to join their London based team, initially on a 12-month Fixed term contract.

As a Scheme Manager for one of their housing schemes, based in East London, you will manage a sheltered housing scheme, made up of 18 units for women residents aged 55 years and over. You will be responsible for the management of the Scheme, including the welfare of residents, the building, security, maintenance and management of compliance and regulatory requirements. You will work alongside the residents and stakeholders to provide advice and guidance daily, facilitate social events to help build a community, reduce isolation and be proactive in driving resident community engagement.  

Individuals with a background in housing, estate or facilities management are highly encouraged to apply, as well as those with demonstrable experience in managing a residential scheme, working with older people and knowledge of related services and benefits. Ideal candidates will be proactive, creative, and motivated team player, with the ability to communicate with confidence to individuals and stakeholders at all levels. 

Please note, this is a part time role, 27.5 hours per week, Monday – Friday and you will be required to work on-site at the scheme. Occasional travel across all sites based in London, East Grinstead & Shotesham is required.  

To apply please submit your CV, cover letters are not required at this stage. Following your application, you may be contacted by Prospectus for an informal discussion and may be asked to provide further information to assist with the recruitment process. 

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.

Who is our client?

Our client owns around 20,400 houses across the North, East and South of the country. They are home to over 41,000 customers. They exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older or more vulnerable – their customers come first. They are always at the very heart of their business. 

If you feel great about putting customers first, then they feel great about you joining their team.

Our client believes everyone has the right to a safe, secure and warm place to call home. 

They’re looking for Asset & Compliance Administration Manager to join their team.

About the role and person:

- 35 hours per week
- Permanent

Ensuring the safety of their customers in their homes is a key priority for our client. As their Asset & Compliance Administration Manager your focus will be leading the team in a concise and structured fashion to ensure that processes and interactions aid the delivery of Customer Safety and planned maintenance. Your role will undertake a proactive approach to zero tolerance on Customer Safety and you'll ensure all aspects of customer safety / compliance are maintained, while supporting the delivery and completion of planned maintenance programmes. It's an exciting time to join them as changes in legislation mean that you'll be actively involved in improving their processes to achieve the best results. 

What skills/behaviours do you need to be an Asset & Compliance Administration Manager?

- Excellent understanding of Customer Safety regimes in electrical, gas, water hygiene, asbestos and mechanical/electrical and a clear understanding of cyclical regimes and remedial actions
- Presenting accurate information, clearly and concisely in reports or dashboards
- Ability to analyse performance information and pinpoint threats to Customer Service and financial performance
- Experience of leading a team towards achieving 100% Customer Safety, contract management, performance and budget management objectives
- Knowledge of finance and housing management systems

Location

The successful candidate will be required to live within a commutable distance to Bradford City Centre. They’re a keen promoter of agile working and encourage the use of working from home, as long as they meet their customer’s needs.

They’ll provide you with the equipment and software that you’ll need for the purpose of your role however it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.

Should you wish to work occasionally from any of their regional offices, you may do so on a hot desk basis which will need to be arranged via their online booking system.

Salary

The spot salary for this post is £44,559 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.    

What will you get from them?

In addition to a competitive salary and agile working, they also have a focus on employees’ development. They support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources.

You’ll also receive:

- 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week.
- A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover.
- Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion)
- Employee Assistance Programme.
- "Hapi" Benefits App with multiple discounts. 
- Cycle to work scheme.
- Free parking

If you require reasonable adjustments to any part of their recruitment process, please let them know and they will ensure requirements are met. 

Please don’t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, this position is not eligible for visa sponsorship.

You may have experience of the following: Customer Safety Compliance Manager, Housing Compliance Manager, Residential Asset Compliance Manager, Property Safety Assurance Manager, Residential Compliance Operations Manager, Regulatory Compliance Manager (Housing), Residential Property Safety Manager, Housing Asset Safety Manager, Residential Compliance Coordinator, Safety and Compliance Operations Manager, etc.

REF- 213 109

ABOUT THE ROLE

We have an exciting opportunity for a Head of Compliance, Risk and Audit to join the wider Compliance, Audit and Risk team at SIG! You will have the overall responsibility of keeping participants, residents, and staff safe. The team manages the development, monitoring, and reporting of several areas including but not limited to accidents, incidents, and near misses (AINMs), safety reviews, safeguarding, whistleblowing, complaints, policy and procedure, health and safety, internal audit, business continuity planning and data protection.

As The Head of Compliance, Risk and Audit, you are the lynchpin of the wider team, linking strategic vision with solid and accountable implementation. You will be responsible for developing the team in the broad space of compliance as well as in their own areas of specialism, ensuring that a transparent and accountable compliance framework is implemented and embedded in line with regulatory and legislative change.

Working Pattern: 37.5 hours per week, Monday to Friday. At least 2 days per week in central office (Islington) and our services which are in and around London, Brighton & Hove, Kent, Havering, Bedford, Luton, Nottingham, and Liverpool.
The additional 3 days can be worked from home. You may at times be required to visit a service more than 2 times within a week. 

Our Central Office is based a 10 minute walk from Highbury and Islington station, Angel station is a 15 minute walk away

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

ABOUT YOU

We're looking for someone who is methodical and detail oriented in their approach, who is a compassionate leader, able to set an example of our values (Ambition, Empowerment, Transparency, Inclusivity). You will have an in-depth and broad knowledge of all areas of compliance, with a background in health, social care or housing. You will be required to have excellent report writing skills, with the ability to coach and support others, able to influence a process led culture in respect to your area, and a keen interest in continuous improvement of services and a positive safety culture!

OVERVIEW OF KEY RESPONSIBILITIES

• Line Management and leadership throughout employee lifecycle this includes; Recruitment, Onboarding, Inductions, training, support and supervision, relations, wellbeing support, and other areas.
• Formalise Key Performance Indicators (KPI’s) and Service Level Agreements (SLA’s) to monitor objectives.
• Provide both line management and professional consulting using best available forums and mechanisms, including meetings, support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed, and conflict is managed supportively in line with relevant policies and procedures.
• Deputise for the Director as required.

Safeguarding, Audit, and Compliance

• Oversee the compliance audits across departments and services, providing support, and follow up with operational teams on a regular basis.
• Oversee the Safeguarding infrastructure, deputising for the designated safeguarding lead (DSL) as necessary. Oversee complaints and other processes and develop these to ensure they are safe, fair, equitable, and fit for purpose.
• Support services with commissioner led quality assurance framework (QAF) inspections and those registered with the CQC to maintain their portfolios and ensure they are ready for inspection at any time to retain their registrations.
• Promote and support a positive whistleblowing culture, assist Champions, People and Culture, managers and the audit and compliance team on concerns raised and ensuring the whistleblower is protected.

Reporting and Analysis

• Attend and develop AINMs review meetings for maximum impact in terms of positive safety culture. Ensure the lessons learned from AINMs reviews, safety reviews, and safeguarding concerns are shared and feedback loops are closed.
• Review the collation and analysis of AINMs and Safeguarding alerts, developing the Audit and Compliance team, as well as other operational teams in reflection and root cause analysis

Data Protection

• Monitor the use of external data protection and compliance partners to ensure we maintain ICO requirements and maintain our Data Security Protection Toolkit Certification.
• Monitor and ensure integrity in document control, policy, and procedures as they are developed, reviewed, and published.
• Understand and support an Information Security infrastructure alongside additional teams in the organisation and support Managers and teams with training and challenges where necessary.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to JDPS attached for more info

KEY CRITERIA

What we are looking for:

• Proven experience in complaints and incident handling, safeguarding, data protection, and audits
• Proven experience in governance systems and structures which can include auditing, risk management, investigations, complaint handling, policy, procedure, and report writing
• Experience and/or ability to coach, develop, and manage direct reports
• Background in health, social care, criminal justice, and/or supported housing systems
• IT Proficiency, ability to learn new software programs, and ability to confidently use and utilise Microsoft programs
• Adequate understanding of the importance and mechanics of document control and writing policy and procedure
• Working knowledge of health and safety processes and procedures
• Ability to write reports in a clear, readable format

What we would like, but not essential:

• Knowledge of the ISO9001 QMS System

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Do you have leadership experience in a residential setting supporting vulnerable adults? Do you have a deep understanding of the needs of vulnerable individuals, along with empathy and compassion? Do you take pride in leading your team effectively, inspiring confidence, and fostering a positive work environment?

TPP are recruiting a Senior Service Manager on behalf of our client, a national charity focused on putting a stop on exploitation and generating long lasting opportunities for marginalised and vulnerable people.

Work setting: Hybrid

Salary: up to £39,460

Hours: Full-time (37.5 hours per week)

Contract: until June 30^th 2025 with potential to be extended

Location: North West, North East or South Yorkshire

Benefits:

• 30 days holiday per year (including Bank holidays, plus accrued holiday days for length of service)
• Medicash medical discount scheme.
• 3% employer contribution pension scheme.
• Support via Staff Networks including an LGBTQ+ staff network.
• Regular training on specialist subjects such as trauma, mental health, and much more.
• Commitment to annual salary reviews.
• Progression opportunities.

The Role:

As the Senior Service Manager, you will be overseeing the day-to-day management of the accommodation services as well as ensuring safe practices and that budget is managed effectively. Also, you'll play a pivotal role in enhancing the lives of our client's service users.

Main responsibilities:

• Manage and oversee accommodation services under the North East Outreach service, with regular travel between regions.
• Collaborate closely with other department leads to ensure safety, adherence to legislation, and timely maintenance tasks.
• Project manage new accommodation services and moves, ensuring compliance with contractual standards.
• Line manage 3 Service Managers, conducting supervisions, appraisals, and team meetings.
• Deliver training and workshops, contributing to the coaching and development of direct reports.
• Represent the organisation externally, engage in stakeholder meetings, and provide input into senior management decisions.

Essential requirements:

• Leadership experience in supporting vulnerable adults in a residential setting.
• Experience in working and managing Health & Safety and safeguarding.
• Adapt to the changing needs of service delivery and adjust operational procedures accordingly.
• Respect for diversity and sensitivity to cultural differences, ensuring an inclusive and supportive atmosphere.
• Ability to lead a team effectively, communicate with stakeholders, and manage complex issues with empathy.
• Knowledge in Human Trafficking and Modern Slavery.
• Familiarity with Facilities Management and working with Local Authorities.
• Enhanced DBS check.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Role: Centre Manager

Salary: £32,000

Location: Ashbourne, Derbyshire  

Hours of work: 37.5 hours per week

Scope and Purpose:

As Centre Manager, you will be responsible for the property, grounds and vehicles and manage the on-site facilities team and volunteers, leading them to support & deliver an exceptional Go Beyond experience for children who come on our Breaks. These are residential breaks for small groups of children aged 8-13, who stay with us Monday to Friday during most weeks throughout the year. Delivery of the breaks will be managed by the Team Leader and their team.

You will ensure the centre is operated and maintained in accordance with all relevant legislation, making sure we are safe, secure, and compliant. We have ambitions to develop our site and you will help us with continual improvement and improving our environmental and sustainability practices.

The role includes the facilities management of the centre to facilitate delivery of daily operations, including children’s activities. We aim to maximise the use of the centre and generate income. Your role will be pivotal in raising our profile in the local community, encouraging people to use our centre, supporting potential events, third-party use of our facilities and including the small, self-contained cottage which we let.

You will lead the local team including; Team Leaders, Maintenance, Housekeeping and Centre Cook along with volunteers (including groups of corporate volunteers who help us with on-site tasks). Ensuring not only the buildings, grounds and on-site activity areas are always at their best and ready to be enjoyed but ensuring the centre is kept clean and welcoming for our visitors and that our children and receive a healthy, nutritious meal during their stay. As a charity, we need to make sure this is all kept within budget.

You will need to be financially astute with a keen eye for detail and have practical and working knowledge of general building and estate management, HACCP, COSHH, Legionella, Asbestos, Fire Safety, Risk Assessment and Waste & contractor Management.

You will have a sound knowledge of Safeguarding and understand the importance of how activities can develop curiosity, confidence, resilience and communication skills in children and young people.

You will be a proactive, independent thinker able to manage themselves and lead a team to inspire and ensure Go Beyond provide the best opportunities to young people whilst they are visiting our centres.

Key responsibilities

Operations:

• Responsible for assessing risks, ensuring Health & Safety compliance, asset management, planning, and delivering action plans and regularly reviewing these.
• Responsible for ensuring all contractors are fully inducted and follow the site safeguarding protocol.
• Responsible for Contract management including reviews and renewals.
• To manage the onsite Housekeeping, Maintenance, Catering personnel and Team Leaders including; managing performance, target setting, planning staff training needs, cascading operational objectives, and managing leave and absences.
• Develop, implement and review the Land Management and Centre Management plans. 
• Responsible for the management and maintenance of all resources assigned to the centre, including site security, buildings, vehicles, land and equipment and ensuring they are maintained and fit for purpose, replaced as required and set out in the management plan.
• Maintain GDPR and other legal, regulatory and compliance records and planning and oversight of servicing, maintenance and regulatory safety checks.
• To manage resources in a cost-effective manner and improve sustainability in all aspects of our work, including reducing energy, improving recycling, and harvesting rainwater.
• Manage and liaise with customers and agents for lettings (Farmhouse and Cottage) providing assistance as required.

Breaks:

• Accountable for the safety and welfare of the staff, children and young people
• Deputy Safeguarding lead.
• Responsible for defining the strategic growth and development of the centre delivery programme.
• Produce centre based quarterly reports for SLT regarding H&S, Incidents and accidents, Centre and Land development projects including those completed by Corporate Volunteers
• Produce centre based quarterly reports for SLT regarding breaks, young people and volunteers
• Manage the allocated expenditure budget and reporting
• Develop new and existing relationships with the local community and partner agencies e.g. youth organisations.
• Ability to deputise for Director for Children and/or Director of Development and Sustainability as required.

Job Specific Competencies:

Essential

· Satisfactory DBS check 

· Previous experience in hard and soft facilities including land and fleet management

· Ability to lead and manage a multi-disciplined team

· Computer literate, use of Windows and Office software

· Ability to create reports, analyse data and provide feedback

· Experienced in Risk assessment and managing safe practice

· Understanding of safeguarding and welfare of children and staff

· Understanding of child-centred activities to develop confidence, resilience and communication skills

· Excellent communicator

· Problem solver

· Qualified first aider or willingness to be trained.

· Full Driving Licence

Desirable

· Recognised Facilities Management Qualification

· Managing Safely, Risk & Project Management Qualifications

· Food Safety Qualification level 3

· Experience of working in child focussed environments.

· Previous budget management experience and can demonstrate commercial acumen

Behaviours

· Committed to Equality of Opportunity and anti-discriminatory practices

· Collaborative and positive

· Engaging and willing to work with others

· Self-managing

· Quality and safety focused

In order to apply, please submit your CV and a covering letter in the first instance. Should your experience be suitable we will arrange for a call and/or a meeting to brief you on the role. If it’s a match we will ask you to complete one of our application forms in line with our safer recruitment policy and arrange a formal interview.

Closing date for applications is midday on Friday 24th May 2024, with screening interviews happening as candidates apply!

Interviews will be held week commencing 3rd June 2024.

We will be reviewing applications as soon as they come in so please ensure that you act quickly if you are interested in this post. Go Beyond reserve the right to close this advert prior to the closing date specified, should we find the suitable candidate.