Resource development manager jobs in london

CFG offers organisational/b2b membership to charities to benefit their charity finance teams, and corporate partner membership to selected organisations who work within the charity sector.  

As Head of Membership, you will be responsible for developing and implementing CFG’s charity and corporate membership recruitment and retention strategy. You will have a ‘digital first’ mindset, and can ensure data, systems and processes are developed to meet organisational goals. 

We are seeking someone who is a membership expert, has proven business development skills, is comfortable with attaining large financial and commercial targets, is hands-on, and is able to analyse data and draw insights from macro and microenvironments, in order to build a strong engagement and retention strategy.  You are able to strike a superb balance between commercial acumen and member service provision, so that our offerings are tailored, sustainable and effective.  

A natural leader, you will guide the charity membership and corporate member teams and share expertise and knowledge with colleagues across the organisation. You will be a people person, a strong networker comfortable addressing members at events, and have the ability to influence, negotiate and be at ease liaising with senior executives and Board of Trustees. 

In short, we're looking for a business development and membership recruitment and retention expert, to help us build our existing membership and increase engagement with our current members. We hope that's you! 

How to Apply 

If you would like to be considered for this position, please take a look at our recruitment pack on the next page, and apply with your CV and cover letter. The deadline for applications is Midday on Tuesday 7th October, and shortlisting will take place that week, with interviews to follow shortly after. 

Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Benefits of working at CFG 

• 25 days' annual leave per year in addition to bank holidays, increasing to 28 days after three years of continuous service (pro-rata if part-time). 
• An extra three days' leave for the office Christmas closure. 
• Wellbeing week closures 
• Time off for personal health appointments. 
• Hybrid and remote flexible working options. 
• Four paid volunteering days every year. 
• A generous flexitime policy that allows employees to create a good work-life balance. 
• Access to eye care vouchers and contribution to the cost of new glasses. 
• Health cash plan via HSF
• Enhanced sick pay, as well as enhanced parental and adoption leave policies 
• Continuing personal development - learning and development opportunities both individually and organisation wide, such as a mentor/coach, training courses and conferences. 
• Auto enrolment to the Personal Pension Plan where CFG will contribute twice your contribution to the scheme up to 10%. 
• Access to interest-free employee loans or salary advances. 

CFG promotes remote-first working, although we do have office space at our registered address in Bermondsey, Southwark, SE London for those team members who prefer an office setting. We expect all of our team members to attend all staff, directorate, or team anchor days on a regular basis in London. All staff anchor days are currently quarterly, and directorate and smaller team anchor days are organised on an ad hoc basis. If you have any questions about this we'd be happy to chat about our in-person expectations with you. 

Please note that attending our flagship events will be required for this role, as well as work outside core hours occasionally as part of our events programme.  

Are you looking to launch your career in events and administration? Do you want to work for a values-driven organisation and make a difference in the world?

We are seeking an enthusiastic and proactive individual to join our team as Alumni & Events Administrator. This is an exciting opportunity to work alongside experienced events professionals at the heart of an influential charity dedicated to developing leaders across the public, for-profit, and not-for-profit sectors.

In this role, you will engage directly with alumni (many of whom hold significant national or international positions), ensure our digital records are accurate and up-to-date, and play a key part in organising logistics for our events, both online and in person at Windsor Castle and Cumberland Lodge, Windsor Great Park.

This is the perfect chance to develop your organisational and communication skills, gain hands-on experience running events in prestigious settings, and become part of a friendly, supportive team.

If you have a keen eye for detail, a can-do attitude, and strong digital skills – and if this role excites you - we would love to hear from you.

At St Stephen’s we are  looking for a dynamic leader to oversee our 0–11s ministry, inspire volunteers and help children grow as disciples of Jesus. You’ll shape strategy, pioneer new initiatives, and build on our long-standing strength in children’s and families’ ministry. Come join our vision to Love God, Grow Disciples, Transform Communities – and help us “Grow Younger” together!

Please apply by sending a supporting statement and application form to Caroline Harris by Monday 27 October. Interviews Monday 3 November.

If you have would like an informal conversation with Libby, our vicar, please contact Caroline Harris (email above) to arrange.

Head to Instagram to get an up to date feel for our Church!

Director+of+Childrens+Ministry+Job+Description.pdf

We are hiring — St Stephen's

Freelance Communications Manager (3 days/week, remote)

About Our Time

Our Time is a pioneering UK charity supporting children and young people who have a parent with a mental illness. We make sure these young people are not isolated or overlooked by providing tools, resources and safe spaces to help them thrive. We deliver innovative programmes, education, campaigning and advocacy that create lasting change.

The Role

We’re looking for a talented and hands-on Communications Manager to help amplify our impact at this exciting stage of growth.

Working closely with the Operations Director, you will manage and support our Social Media & Communications Officer while driving engaging communications across all channels.

Key responsibilities include:

• Developing and implementing Our Time’s communications and campaign activity.

• Managing, mentoring and supporting the Social Media & Communications Officer.

• Creating high-quality digital content for our website, newsletters and social platforms.

• Coordinating partner communications and supporting campaign mobilisation.

• Overseeing storytelling and narrative development to strengthen advocacy and impact.

• Monitoring and evaluating communications performance.

About You

You’ll bring established experience in communications, campaigns or advocacy (charity/NGO sector preferred) with strong digital content skills and social media management expertise. You’ll be confident managing colleagues or freelancers, an excellent writer and organiser, and able to work independently with initiative and creativity. Above all, you share our commitment to supporting children and families affected by parental mental illness.

Contract Details

• Freelance contract, £180 per day

• 3 days per week, fully remote

• Occasional in-person meetings (London/York)

How to Apply

Please download the application pack for full details on how to apply.

Please Note: Applications will be reviewed on a rolling basis and the vacancy will close once a suitable candidate is appointed, so early applications are encouraged.

Our Time is committed to safeguarding children and young people. Offers are subject to proof of UK work eligibility, satisfactory references covering the past five years, and an Enhanced DBS check. We welcome applications from all identities and backgrounds and will make reasonable adjustments to support candidates through the process.

Action for Refugees in Lewisham (AFRIL) is recruiting for a new Casework Manager to lead our growing and dynamic Casework and Advocacy Service.You will be joining an impactful local organisation at a crucial time in our development. We are looking for a hard working and dynamic leader who can balance the operational demands of casework and managing frontline services, with excellent HR skills and a keen interest in policy and developing partnerships. This is an exciting and integral role within a supportive and dynamic team at AFRIL. The role is available due to the advancement of the previous post-holder to a more senior post.

AFRIL’s Casework and Advocacy Service is a busy, professional team of 4 caseworkers (3 FTE) , a Community Activities Coordinator, and a number of volunteers. The team has grown significantly in the last 3 years, in response to the needs of our community and due to recognition of AFRIL’s high quality and relevant casework provision. The Casework and Advocacy Service provides AQS accredited complex casework and advice in the areas of Asylum Support, Housing, Benefits and Community Care. The service works to fill the gap, focusing on supporting those with complex vulnerabilities requiring wrap around support. AFRIL takes its services to where clients are; holding regular casework drop-in’s at asylum support hotels, community centres and at Lewisham Foodbank. AFRIL is also recently accredited by the Immigration Advice Authority to provide advice at Level 1, in both Immigration and Asylum and is currently in the process of becoming accredited at Level 2.

AFRIL’s Casework and Advocacy service uses casework trends and data to work with community members in order to engage in policy and systemic change. Utilising casework and community co-production, the service has created sector wide resources on asylum support, engaged in strategic litigation and successfully influenced local, pan-London and national policy outcomes. This is a growing area of work for the service and the successful Casework Manager will be required to balance high quality casework outputs and management of a team, while working closely with the Executive Director on emerging policy and advocacy work.

About AFRIL:

Action for Refugees in Lewisham (AFRIL) is a registered charity that supports asylum seekers, refugees, and vulnerable migrants in South East London. We support people to lift themselves out of poverty, assert their rights and rebuild their lives in the heart of our community. We  provide both crisis support to meet immediate need, and longer-term, flexible programmes to  tackle the underlying problems that lead people to be in crisis, supporting people to integrate and thrive. Our work is grounded in the values of professionalism, inclusivity, and solidarity. Our clients are at the heart of what we do and our approach is one of co-production and empowerment.

AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich, Southwark, Bexley and Bromley:

• Rainbow Club Supplementary School - providing weekly supplementary education in English and Maths, arts, music and sports activities to children from refugee, migrant  and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status). 

• Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions and IAA Level 1 Immigration Advice.

• Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data. 

• Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment. 

• Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status. 

We use our frontline experience, together with our clients, to engage in policy and influencing work to improve the services and policies that impact our clients group. 

Service Manager - Bracknell
Location: On site at The Courthouse, Broadway, Bracknell, RG12 1AE
Hours: 36 hours per week, Monday to Friday
Salary: £31,392 (FTE)
Contract: Fixed term until 31st March 2026

Service Manager – Bracknell

Lead with purpose. Change lives. Build brighter futures.

At Kids, we’ve been supporting disabled children, young people and their families for over 50 years. Our services give children a safe place to play, grow and build independence — and give families the vital support they need.

Now we’re looking for a Service Manager to lead our play and short break services in Bracknell. This is your chance to make a real difference every day.

Why this role matters

• You’ll shape services that bring joy, independence and opportunity to children with SEND.

• You’ll give families the support and respite they need.

• You’ll lead a passionate team and help them be their very best.

This isn’t just management — it’s leadership with heart.

What you’ll do

• Lead and inspire staff and volunteers across after-school clubs, weekend and holiday activities.

• Build partnerships with schools, health teams and local authorities.

• Ensure services are safe, inclusive and meet (and exceed!) regulatory standards.

• Use feedback from children, young people and families to shape what we do.

• Drive innovation, growth and funding opportunities.

What you’ll bring

• Experience leading and developing services (children’s services, social care, education or similar).

• Strong people leadership skills — you know how to motivate and nurture a team.

• Knowledge of safeguarding and Ofsted requirements.

• Good organisational and financial management skills.

• Level 5 qualification in Children and Young People / Health and Social Care (or equivalent).

(Bonus: experience working directly with disabled children and young people.)

Most of all, you share our values: inclusion, respect, collaboration and commitment to making a difference.

What we offer

• 25–30 days annual leave (plus bank holidays) + option to buy more.

• Flexible hours and family-friendly policies.

• Company sick pay from day one + paid family/carer’s leave.

• Pension contributions (3% from us).

• Maternity and paternity pay.

• Employee Assistance Programme for 24/7 wellbeing support.

• Discounts, rewards and perks site.

• Learning, mentoring and apprenticeships to grow your career.

• Recommend a Friend bonus.

• Bereavement leave and death in service plan.

Ready to apply?

If you’re ready to use your skills and passion to transform lives, we’d love to hear from you. Apply now and help children with SEND live life to the fullest.

Please note that we may close the vacancy early if we receive a high volume of applications

Job Title: Fundraising Manager

Reporting To: Head of Programmes & Delivery

Salary: £35,000-£40,000 Per annum ( based on experience)

Location: Tooting (onsite-SW17 9SH, London) with 1-day WFH

Contract type: Full-time/Permanent

Interview Date: 15th – 26th September

About Us

At Business Launchpad (BLP), we empower young people aged 18–30 from low-income backgrounds across London to pursue enterprising careers and achieve financial progress. We do this through tailored enterprise programmes, one-to-one coaching, and real-world employability experiences that build both business and life skills.

What makes our work truly unique is the environment that supports it. Our social enterprise, Tooting Works, powers this vision and offers inclusive workspaces, vital infrastructure, and a thriving community hub. Profits from its affordable office and co-working spaces are reinvested directly into our charitable work meaning every space rented helps fund opportunities for the young people we support.

Together, Business Launchpad and Tooting Works form a dynamic ecosystem where enterprise, innovation, and social purpose thrive.

The Role

As Fundraising Manager, you will play a proactive, hands-on role in driving Business Launchpad’s fundraising activity. You will be responsible for building and qualifying a fundraising pipeline and securing income from trusts, foundations, and statutory funders.

The role requires strong research skills, attention to detail, and the ability to craft compelling cases for support that demonstrate our impact. You will work closely with the Marketing and Impact & Evaluation teams to align messaging, evidence, and storytelling, ensuring funders clearly see the difference their support makes.

We are seeking a highly organised and conscientious individual with strong planning and project management skills, who thrives on taking initiative and seeing projects through to delivery.

Key Responsibilities

Fundraising & Income Generation

• Build, qualify, and manage a fundraising pipeline and annual work plan.
• Research, develop, and submit high-quality funding applications to trusts, foundations, and statutory funders.
• Develop clear and persuasive cases for support that combine narrative and evidence.
• Contribute to the delivery of the annual fundraising event and community fundraising initiatives.

Relationship Management

• Build and steward strong, long-term relationships with funders and partners.
• Provide excellent stewardship, including regular communication and tailored impact reporting.

Monitoring, Reporting & Compliance

• Track and report on fundraising progress against agreed targets.
• Maintain accurate fundraising records, pipeline data, and activity logs.
• Produce clear, timely reports for senior leadership and trustees.
• Ensure all fundraising activities comply with regulation, best practice, and GDPR.

Collaboration & Communications

• Work closely with the Marketing and Impact & Evaluation teams to align messaging, impact data, and storytelling.
• Ensure young people’s voices and experiences are central to all fundraising narratives.

Planning, Budgeting & Project Management

• Contribute to managing fundraising budgets, ensuring effective use of resources.
• Use strong planning and project management skills to deliver against multiple deadlines.
• Take a proactive approach to identifying and acting on fundraising opportunities.

Success in this role will be measured by:

• Pipeline Development: A well-qualified and up-to-date fundraising pipeline, with clear prospect research and prioritisation.
• Income Secured: Achievement of agreed annual income targets from trusts, foundations, and statutory funders.
• Renewal & Retention: High renewal rate of existing funders and strong stewardship leading to multi-year commitments where possible.
• Quality of Applications: Consistently high-quality proposals and cases for support, evidenced by funder feedback and success rates.
• Collaboration: Positive feedback from internal teams (Programmes, Impact & Evaluation, Marketing, Finance) on joint working, ensuring alignment of messaging, data, and budgets.
• Reporting & Compliance: Contributing to timely and accurate reports to funders, leadership, and trustees, with all activity meeting best practice and regulatory requirements.
• Events & Community Fundraising: Effective contribution to annual fundraising events and campaigns, ensuring they run smoothly and generate agreed outcomes.
• Professionalism & Initiative: Demonstrated proactivity, independence, and problem-solving in managing workload and driving fundraising activity forward.

Person Specification

Essential Skills & Experience

• Proven track record of securing income from trusts, foundations, or statutory funders.
• Experience in building and managing a fundraising pipeline and work plan.
• Excellent grant/proposal writing skills with strong research abilities and attention to detail.
• Ability to develop compelling cases for support through narrative building and storytelling.
• Skilled in building and stewarding funder relationships.
• Confident in planning, project management, and basic budget management.
• Experience in delivering fundraising activity against agreed targets.
• Highly proactive, able to take initiative and work independently while contributing to a team.

Desirable Skills & Experience

• Experience in community fundraising campaigns.
• Familiarity with Salesforce or other CRM systems.
• Experience in youth, enterprise, or social impact organisations.

Personal Qualities (Aligned to BLP Values)

• Growth Mindset – reflective, adaptable, and committed to continuous improvement.
• Community Focused – values the needs and strengths of young people and local communities.
• Collaborative and Enterprising – proactive and thrives on taking initiative.
• One Mission, One Team – highly conscientious and reliable, committed to shared success.
• Positive and Solutions-Focused – motivated by making a real difference.

About Rewards

• 25 days of annual leave plus bank holidays (pro rata for part-time roles).
• Personal annual training budget following probation.
• Employee assistance programme, including counselling.
• Regular team socials throughout the year.
• Generous sick pay allowance following probation.
• General eye test.
• Well-being day (one day per year).
• Volunteer day (one day per year).

The duties and responsibilities described are not exhaustive and may change as necessitated by business demands.

Pre-employment Checks Any employment with Business Launchpad will be subject to the following checks prior to your start date:

• Satisfactory Disclosure and Barring Service (DBS) check
• Receipt of two satisfactory references
• Proof of eligibility to work in the UK.

Please email your CV and a cover letter stating why you are interested in this role.

Please note that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.

Equal Opportunities Statement

We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances.

Information Officer

Cystic Fibrosis Trust is looking for an Information Officer to join our busy and supportive team at an exciting time of rapid change in cystic fibrosis and the information landscape. Changes in clinical care, treatments and the experiences and needs of people with CF have prompted a dramatic increase in the breadth and volume of information we need to create. At the same time, AI, disinformation and misinformation mean accurate, trusted information is more important than ever.

To navigate the changing landscape of CF and health information, you’ll need editorial expertise and a commitment to engaging with and empowering the cystic fibrosis community through the development of high quality, engaging, accessible information in print and digital formats.

You will develop and maintain our extensive offer of health and other information, including our library of factsheets, special topic information packs, web content and videos aimed at people affected by cystic fibrosis and clinical teams. You will make sure that our resources meet the needs of our target audiences through sensitive and meaningful involvement with people with CF and healthcare professionals.

You will have experience of producing high quality, comprehensive information for people with health conditions from concept through to publication and a knack for making complex health information easy to understand. An understanding of and commitment to the criteria of the Patient Information Forum quality kitemark (the PIF TICK) is integral to the role.

This position will involve working on multiple projects concurrently, juggling priorities, being proactive in your approach and creating reactive information to address emerging issues. Strong organisational and time-management skills are therefore needed, as is the ability to work autonomously as well as collaboratively with colleagues in the team and wider organisation, and a range of external stakeholders.

We offer a range of benefits including flexible working, 30 days annual leave plus bank holidays (this will be pro-rata for part time staff), opportunities for learning and development, pension, healthcare cash plan and more.

This role offers a flexible location however occasional travel to the London Office will be required if home-based.

Closing date for completed applications is midnight on Monday 20th October 2025.

First interviews expected week commencing 3rd November 2025.

We reserve the right to bring forward or extend the closing date if necessary.  Therefore, if you are interested in this role, please submit your application as early as possible.

Please note you will need to have the right to work in the UK before starting work with us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for our roles.

No agencies please

For more information about the role and how to apply: For more details about the job and requirements, please visit our website or use the application button provided.

Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ+ and people with disabilities. 

It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.

REF-224 217

Location: Birmingham, Manchester or London (Hybrid working - minimum of 2 days in the office) 

Interviews: w/c 20th October 2025 

Are you ready to lead the technology that helps transform young lives? As our Application Support Manager, you’ll play a crucial role in ensuring the systems we rely on every day are effective, efficient, and empowering. You’ll be at the heart of our mission—enabling our teams to do what they do best: support young people into work, education, or training.

In this role, you’ll lead and develop a skilled Application Support team, providing oversight of our business-critical platforms. You’ll define team objectives aligned with wider organisational goals, oversee incidents and service requests, manage system upgrades and enhancements, and collaborate with colleagues across development, architecture, and third-party suppliers to drive continuous improvement. Your ability to manage multiple priorities, lead with empathy, and drive system performance will be key to our success.

We’re looking for someone with strong leadership experience in application support, who brings a deep understanding of IT service management principles like ITIL. Your problem-solving skills, clear communication, and ability to build effective relationships with internal stakeholders and external vendors will be vital. Familiarity with CRM, ERP, or HRIS systems, as well as tools like ServiceNow, will help you hit the ground running. Experience within the charity sector is a bonus, but we’re more interested in your potential, your purpose, and your desire to make a difference.

The young people we support rely on our teams, and those teams rely on technology that works. Your leadership will ensure they have the tools they need, when they need them, so they can focus on helping young people reach their potential.

If you’re looking for more than just a job and if you want your tech skills to create real social change, we want to hear from you. Even if you don’t tick every box, your drive and purpose could make you the perfect fit.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Application Support Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Application Support Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Kaleidoscope Trust (KT) is the UK’s leading charity dedicated to advancing the rights of LGBTI+ people internationally. Founded in 2011, we aim to create a world where all LGBTI+ individuals are free, safe and equal. Kaleidoscope Trust is also proud to be a founding member of The Commonwealth Equality Network and to host its Secretariat.

About The Commonwealth Equality Network

The Commonwealth Equality Network is a coalition of more than 80 organisations representing almost 50 countries from all regions of the Commonwealth, working together to create a Commonwealth where all lesbian, gay, bisexual, trans, intersex, queer and gender-diverse people are free and equal. Together members of the Network are building an inclusive, robust, well resourced, skilled and well networked movement of Commonwealth LGBTI+ organisations, working in solidarity to remove legal, political, social, economic and cultural barriers to equality within the Commonwealth.

The Role

The TCEN Communications and Commonwealth Campaign Manager will play a pivotal role in shaping The Commonwealth Equality Network’s advocacy and communications agenda over the next five years. The postholder will shepherd the development of the Network’s five-year advocacy strategy, ensuring it is participatory, evidence-based, and reflective of member priorities.

They will also be responsible for supporting development and delivery of a coherent campaign and communications strategy for the Commonwealth Heads of Government Meeting (CHOGM) 2026 — ensuring that member’s voices are heard, and their impact amplified.

Please download the job role and person specification for full details and information on how to apply.

Closing date: 23:30 UK-time, 12 October 2025. Applications will be assessed on a rolling basis. We encourage you to submit your application as soon as possible as we may close the job posting early.

About the role
We are excited to be recruiting a Communities Manager to join our Communities team. You’ll work with our team to deliver the goals set out in Join the Club, our ambitious strategy for 2021-2026, and to develop and deliver our exciting new strategy in the coming years.
We want to better connect with, listen to and mobilise the communities we work with. This role will play an integral part in building our parent and carer communities. You will support with the expansion of our ground-breaking Parent Power chapters, supporting with the development of local parent/carer communities and creation of a national parent network.
Reporting to the Director of Communities, you will:

• Lead the Parent Power delivery team, including the Communities Officers and Parent Power Community Organisers
• Line manage two Communities Officers and several Parent Power Community Organisers responsible for delivery of parent/carer 121s and meetings
• Manage partnerships with Parent Power partner organisations and schools, ensuring high quality project delivery and dealing with/escalating issues to ensure positive solutions are reached
• Manage Parent Power chapter budgets and operational Parent Power processes, including implementation of our evaluation framework and data protection
• Manage the process for recruiting and inducting new Community Organisers

About you 

The role will best suit someone who has:

• Ability to take a relational approach when working with others
• Excellent organisational skills, with an ability to prioritise and manage time effectively
• Ability to be flexible and adapt to changing priorities
• Project management skills, with appropriate levels of time and resource input
• Commitment to own professional development
• Commitment to the development of others
• A demonstrable passion for furthering The Brilliant Club’s mission
• Ability to adhere to information security policies included in the charity’s ISO 27001 manual and complete information security training

Hospice at Home Transformation and Operations Manager

Fixed term for 20 months

£63,550 per annum plus on-call (WTE based on 37.5 hours per week)
37.5 hours per week
Locations: The Beacon, The Hospice, Headway House Farnham, and our communities  

Are you an experienced healthcare leader passionate about compassionate, community-based end-of-life care?

Phyllis Tuckwell is transforming how we deliver our Hospice at Home Services  – we’re looking for a Hospice at Home Transformation and Operations Manager to lead this change.  This is a unique opportunity to shape innovative care models ahead of our new hospice opening in 2026, while managing and inspiring our dedicated community teams.

“For everyone to have the best possible experience at the end of life.”

This role is perfect for a dynamic, compassionate, strategic and strong operational leader with a passion for inclusive care, change, and collaboration. You'll play a central part in shaping our service models, embedding continuous improvement, and inspiring teams to deliver exceptional care to people in their homes.

As our Hospice at Home Transformation and Operations Manager, you will:

• Lead the transformation and daily operational delivery of our Hospice at Home services.
• Collaborate across the system to improve outcomes for patients and families.
• Manage a team of dedicated professionals, supporting and empowering them through change.
• Shape and embed new models of care aligned with population needs and our new hospice opening in 2026.
• Be a visible, values-driven leader, championing inclusion, equity, and evidence-based practice.

If you would like to feel part of a welcoming and committed team, benefit from strong peer and managerial support, and want to develop your career with excellent training and education opportunities, we would be delighted to hear from you.

About You:
We are looking for someone with

• Experience in service transformation and senior operational management in health or social care.
• Understanding of community-based care, ideally in palliative, oncology or frailty services.
• Knowledge of project management, stakeholder engagement, and quality improvement.
• A passion for compassionate, person-centred care, aligned with our values.
• A collaborative approach, ready to work across boundaries and lead with kindness, clarity and purpose.

For a full list of essential requirements, please refer to the job description and person specification document.

About Us:
We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work.  Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters.  Our staff are pivotal in helping deliver our vital services, ensuring ‘every day is precious’ for our patients. 

The impact of our services on the lives of our patients and their families can be read about on our website under Patient Stories.

We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core.  We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences.  We warmly welcome applications from all sections of the community.  All appointments are made following a fair and equitable process, based on merit, job requirements and business need.  

We Offer:

Excellent Benefits

• Six weeks paid holiday plus public holidays
• Continuation of NHS Pension or Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• Health Cash Plan Scheme
• Employee Assistance Programme
• Staff Benefit Scheme
• Blue Light Discount Card

You will have

• The chance to make a meaningful impact in a forward-thinking hospice committed to innovation.
• A supportive, inclusive team culture where leadership, education, and wellbeing matter.
• Professional development opportunities and a culture of reflective practice and growth.
• Flexible working and community-based work across our Farnham and Guildford sites.

A Great Place to Work

• Equal Opportunities employer
• Flexible hours and flexible working
• Supportive colleagues
• Clinical supervision and support
• 96% of our staff are proud to work for Phyllis Tuckwell*

*Birdsong and Hospice UK Staff Survey 2025

For further information regarding the role or to arrange an informal visit, which is encouraged and welcomed, please contact Catherine van’t Riet .  If you are unable to apply on-line or have any questions about the recruitment process, please contact HR.

Closing date for receipt of applications: Wednesday 1st October 2025
Interviews to be held: Week commencing Monday 6th October 2025
 

We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.

This post is subject to an enhanced Disclosure and Barring Service check.

NO MEDIA OR AGENCIES

Assistant Manager – Surbiton (Part Time)

Job description and person specification

Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:

· Can this be stopped?

· How will I live my life?

Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.

We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.

We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.

We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.

We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.

The Assistant Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.

Responsible to

Commercial Manager

Direct reports

Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.

Working hours and contract

Permanent, part-time

21 hours, 3 days per week but flexible over a seven-day rota

Salary

£15,124 PTE,

Location

Surbiton

How to Apply

Please submit your CV and a covering letter with subject header – Assistant Manager – Surbiton (Part Time)

Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you’ll bring and why you want to work for Fight for Sight? 

Closing date for applications: Rolling

Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.

Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.

Role Responsibilities

Purpose of Job

· To coach, lead and manage a team of volunteers

· Drive sales performance to exceed targets, maximising cost efficiency

· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.

· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures

· To promote strong relations within the local community to enhance the profile and good name of the charity

Main Responsibilities

· To deliver shop income plan

· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success

· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution

· To develop a culture of ownership and follow up within own team and volunteers

· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house

· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans

· To role model and promote effective team communication, celebrating success and sharing best practice

· To liaise closely with the Warehouse Manager, Volunteer Manager and Commercial Manager

· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner

· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers

· Promote, monitor and act on internal and external customer feedback

· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders

· To monitor and check security of stock and debrief variances with the Commercial Manager

· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations

· To take ownership of good housekeeping for all areas of responsibility

· To accept responsibility and carry out any other task commensurate to the role

Person specification:

Skills, knowledge & experience

Sales and Profit

· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance

· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events

· Manage the team to maximise income from Gift Aid on donated products

· Ensure that all of Fight for Sight’s financial procedures are adhered to and executed in a timely fashion by the shop team

Shop Floor

· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team

· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Fight for Sight’s internal regulations regarding donated stock are adhered to

· Inspire the team to provide a great customer and donor experience, which enables Fight for Sight to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes

· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows

· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)

· Work with the Commercial Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose

· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Fight for Sight’s health and safety policies and procedures, including waste management and customer safety

Leadership – Volunteers

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Fight for Sight’s work and help them to understand the value of their contribution

Leadership - Paid Staff

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Fight for Sight’s work and help them to understand the value of their contribution.

Management - being part of Fight for Sight

· Play active part in the charity, including attending and contributing to all-staff meetings

· Play a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and work

· Be accountable for the integration of the shop into the local community in collaboration with the shop team

· Empower the team to respond to all appeals and fundraising opportunities.

· Adhere to and enforce Fight for Sight safeguarding policies.

Other

· Required to adhere to Fight for Sight’s mission and values

· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles

Personal qualities

· The ability to work under pressure whilst remaining calm and organised

· To be receptive to change and to act as a change agent

· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

· To demonstrate a calm and logical approach to problem solving

· To consistently demonstrate a dedicated approach to the quality of customer service and team working.

· Comfortable working in a small team both strategically and operationally

· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.

· Able to provide positive, dynamic, tenacious and flexible leadership at all times.

· Results-driven, able to measure and quantify own outcomes.

· Adaptable to changing landscape and evolving organisation.

· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

· Excellent verbal and written communication skills

· Highly organised with ability to plan effectively and allocate resources appropriately.

· An understanding of and commitment to London’s blind and partially sighted people.

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Employee benefits

We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:

· A great team and a supportive culture

· Employer pension contributions matching up to 10%, and death in service cover

· Generous parental leave

· Flexible/hybrid working options

· Apprenticeships scheme, study leave and financial support for training & development

· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program

· An active Social Committee and staff events

Application & Interview process

See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.

Successfully shortlisted applicants will be invited to interview online via MS Teams.

Accessibility

We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.

Equal opportunities, diversity & inclusion 

Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.

We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.

Other information

We draw your attention to some important policies that govern the research that our charity funds. You can find these on our website.

As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust’s mission is to help survivors to overcome the devastating mental health impact of domestic abuse.

We are seeking a Counselling Manager to lead our clinical services. This is a fantastic opportunity for an experienced therapeutic professional to combine clinical practice with leadership, safeguarding, and project management.

If you are looking to make a real impact on women and children’s lives in your fundraising career, supported by a committed and evidence-led fundraising team, then please do get in touch.

About Woman's Trust

The charity, established almost thirty years ago to meet the gap in specialist mental health services, is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from trauma. We supported 833 women and children last year, with a current income target of £1.25m (growing to £1.4m in 2026-2027) and 36 staff. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

You will be joining the Woman’s Trust Fundraising team as we work towards our strategy 2022-2027, to double our income and the number of women we support each year. Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.

About you and how to apply

As a skilled and compassionate counselling manager, aligned with our feminist ethos and the needs of our service users, you will bring experience in leading counselling services, with a proven ability to deliver high-quality, trauma-informed support for women affected by domestic abuse. You will have experience in managing counsellors and/or volunteers, providing clinical supervision, and ensuring best practice across service delivery. You will be able to oversee the full cycle of service management, including monitoring outcomes, safeguarding, and compliance, while also contributing to service development and innovation in line with our strategic priorities.

If you are looking at the next step in your career into management, whilst making a real impact on women's and children’s lives, we want to hear from you!

To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills, and knowledge relevant to this post.

Closing date: 30 September 2025.

Interview date: w/c 6 October 2025.

This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.