Resourcing manager jobs in hampton court, greater london
ID: 1482 Payroll Officer
Service: Finance Department
Salary: starting at £32,425 FTE per annum, rising to £35,211 FTE per annum, inclusive of Inner London Weighting
Location: London – Head Office, N1 (Hybrid)
We typically work 2 days a week in the office. Our office space is wheelchair accessible.
Hours: Full-time (37 hours per week)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
The Finance department provides the complete finance function which includes payroll to the whole organisation overseeing all the 165 services across England, addressing all issues and processing payments to meet the demands of staff and external agencies.
We have recently implemented a new HR/Payroll system – itrent, reporting to the Payroll Manager, you will be responsible for assisting and supporting with running the monthly payroll, dealing with starters, leavers, pension enrolments, opt outs etc. This is an excellent opportunity for a payroll all-rounder to join our team. You will be involved in embedding our electronic timesheet system. There is a real opportunity to help stabilize the payroll function for the organization and complete our fully digital payroll service.
Main Responsibilities:
· To collate and check monthly payroll data for input to the payroll processing system
· To assist with running the monthly payroll, calculate pay, organise the workload and meet
monthly payment deadlines.
· Processing monthly Pension Auto enrolments, opt outs and queries
· Assist on monthly reconciliations and year-end reconciliations.
Main Requirements (for details check the job description and person specification):
- Relevant experience in payroll processing, computer literacy including competency in excel and a good understanding of computerised HR/Payroll (MHR - itrent) and accounting systems (SUN).
- The ability to input information quickly with attention to detail and prioritising work to meet tight deadlines.
- Ability to work collaboratively, performing pay calculations and communicate effectively with colleagues in HR, Finance and across Family Action.
- Understanding of payroll processes regarding employee pension and reporting requirements.
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Redirect to Recruiter” link above and fill out our digital application form
· Closing Date: 4 July 2025 at 23:59
Interviews are scheduled to take place from 14th -18th July 2025 virtually and face-to-face, with slots throughout the working day and early/late slots available.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Sibojinithevi Sinnathamby.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our Finance Manager is an essential part of the LRMN team. You will work with colleagues to set and manage budgets, maintain accurate financial records, manage all donor management activities, oversee our banking and ensure all financial and compliance requirements are met. This is an exciting opportunity for someone who wants to be part of a committed and passionate organisation.
LRMN is a thriving organisation and one of the most established refugee and migrants’ organisations providing services in London but focusing on south and southeast London boroughs. Our services include provision of specialist legal advice and information on immigration, housing and welfare, therapeutic and practical support to women who survived trauma, helping our service users access employment, training and volunteering opportunities, prevention of mental health problems, and helping our clients integrate and engage in their community.
We are currently working in a hybrid model. You would be expected to work at least one to two days/week from our office in Deptford.
For further information, please refer to our Job Pack.
To apply, please submit your CV and answer the application questions on Charity Job.
*Previous applicants need not apply.*
Deadline: 9am Monday 30 June 2025
LRMN is an equal opportunity employer and committed to safeguarding and fulfilling its duty of care to people working and volunteering in the organisation and to those we come into contact with. The successful candidate will be required to complete a Basic DBS check.
If you have any questions about the role or your application or would like this information in a different format please do not hesitate to get in touch.
The client requests no contact from agencies or media sales.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counselors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
Teaching Resources at Unifrog
One of the most important parts of Unifrog is a searchable library of hundreds of teaching resources, covering careers guidance, progression, SEL, and PSHE.
Each week the lessons are used by tens of thousands of teachers in the UK and around the world.
We aim for our lessons to be plug-and-play, to be truly educational, to make it easy for schools to make the most of the Unifrog platform, and to be fun even when they deal with difficult subjects. We always try to make the learning as active as possible.
In December 2023, we launched our Courses tool. Students can browse and take short online courses in a range of engaging and challenging topic areas, many of which are created in partnership with universities and employers.
We create courses that fit into five main strands:
-
‘Careers in…’ courses introduce students to a career sector and spotlight a few specific roles within the sector, e.g. ‘Careers in art’.
-
University subject tasters give students an idea of what studying a particular university subject is like, e.g. ‘The complicated reality of criminology’.
-
Life skills courses help students prepare for life after school/college, e.g. ‘Preparing for the workplace’.
-
Virtual work experience courses combine a series of work-based tasks and live webinars with an employer, e.g. ‘Virtual work experience with the BBC’.
-
Teacher/counselor courses help staff members in various roles get the most out of the Unifrog platform.
The role and responsibilities
As Teaching Resources Creator, your main focus will be creating and editing teaching resources and courses. Topics will include:
-
Careers guidance
-
University, college and apprenticeship applications
-
PSHE and SEL
-
Skills
-
Revision
-
Work experience
You will be expected to create lessons and courses to a high standard, which will involve:
-
Researching the topic
-
Producing content in line with our teaching and learning standards and Resource Library handbook
-
Responding to feedback from your line manager, from others on the Unifrog team, from employer/HE partners, and from teachers in our partner schools.
`
What we’re looking for
-
Essential: QTS and relevant secondary school teaching experience
You must have Qualified Teacher Status (QTS) and a minimum of 3 years teaching experience across at least two key stages from KS3-5.
-
Adept at creating exceptional teaching resources
Above all else, you need to be brilliant at creating teaching resources, and to love doing it. You will have had significant professional experience creating teaching resources, and delivering them to students.
-
Creativity
We want you to come up with great ideas for how to teach topics to students in fun ways.
-
Quest for feedback
We want to be as close to our users as possible. You’ll be able to seek out feedback from colleagues, teachers, and students.
-
Attention to detail
You will have excellent writing and proofreading skills.
-
Ability to work in a team
You’ll regularly ask team members for their input; to do this, you need to be an excellent communicator and team player.
-
Ability to work independently
Creating hundreds of brilliant teaching materials is a long-term project that requires organisation, discipline, and resilience.
-
Ability to work to tight deadlines
We’re really excited about our upcoming projects. We have a long list of them to get done, and many have strict deadlines. You need to be able to deliver things on time.
Working together
You’ll work in our existing Teaching Resources team, which consists of experienced teachers and resource creators. You’ll also be in regular contact with the Written Content team, plus people on our marketing, sales, account management, and strategy teams.
In the Teaching Resources team, we commonly brainstorm new ideas as a group, share insights from our own teaching experiences, provide feedback on other team members’ work, and get feedback from teachers and students at our partner schools.
You’ll be managed by the Head of Teaching Resources.
Benefits
Go to our jobs page for a full list of the excellent benefits we offer our team.
-
Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.
-
Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
-
Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
-
Influence the company’s direction: we love to promote great ideas, wherever they come from.
-
Play a role in democratising access to learning: Unifrog makes a difference in young people’s lives. Every week you’ll have your work in front of hundreds of thousands of students, and tens of thousands of teachers.
Key details
-
£36,000-£38,000 per annum pro rata (Grade B) and a share in a company-wide performance bonus.
-
28 days paid holiday per year (plus bank holidays) (pro rata).
-
12 month FTC.
-
Full time (please note we are unable to consider part-time applicants).
-
Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
-
Work remotely, or flexibly in our London office.
-
Start date: We're looking for someone to start as soon as possible but you must be available from 1st of October at the latest.
-
To discuss any details about the role before applying, please contact Mhairi (details on our website).
-
We can only consider candidates who have the right to work in the UK.
Application process
-
Deadline: 10:00AM (BST) on Tuesday 24th June 2025.
-
Stage 1: Application form (~1 hour) ✍️
-
Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
-
i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
-
ii. Upload one complete, standalone lesson PowerPoint on a careers/PSHE/SEL topic of your choice, which fulfils these criteria:
-
30 minute lesson;
-
Includes notes for teachers delivering the lesson;
-
States the intended secondary year group audience on the first slide;
-
Is well-structured, clear, and written to a high standard; and
-
Supports the teacher in being plug-and-play and informative about the topic you’ve chosen.
-
You can send us an existing lesson PowerPoint, there is no need to create anything new or align your presentation to Unifrog's visual identity. There is also no need to provide accompanying worksheets, handouts, etc.
-
Your presentation can be in either PowerPoint or Google slides format. Please provide a dropbox or google drive link to your presentation, ensuring you have set access permissions to “anyone with the link can view”.
-
-
iii. We’re creating a course for 14-16 year old students who want to learn more about what it means to be self-employed in the UK. Section 1 of the course, which explains what self-employment is, has already been written.
-
Your task is to write part of Section 2 of the course, which will explain the advantages and disadvantages of being self-employed.
-
Write 250 words to be included in Section 2, either on:
-
the main advantages of being self-employed
-
OR
-
the main disadvantages of being self-employed
-
Feel free to use headings and bullet points to structure your writing. Do not add activities.
-
-
Stage 2: Task (~ 2 hours)
-
Stage 3: Video call interview (1 hour)
-
Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions)
-
Stage 2 tasks will be scheduled after the application deadline. Video call interviews will be held on 7th July 2025.
-
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
-
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring
Inclusion and diversity at Unifrog
-
Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
-
As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
-
To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
-
To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Impact Manager Job Description and Person Specification
Job Title: Impact Manager
Role Overview
This is an exciting opportunity to join Young Hammersmith & Fulham as we implement our recently approved Impact Measurement Framework. The Impact Manager will design and implement measurement systems that track progress against our strategic themes while building a stronger evidence base for the youth sector across the borough. This role will act as an impact catalyst (a change agent who drives outcome-focused thinking) for both Young H & F and its members, contributing to a 'culture of impact' where outcome measurement becomes routine and is embedded throughout our network.
Key Details
- Line Manager: Chief Executive Officer
- Salary: £38,000 - £45,000 pro rata (dependent on experience)
- Location: Hybrid -- Ed City Campus, Hammersmith & Fulham, and remote working (with regular on-site presence at Young H & F office and member locations)
- Contract: 12 months with potential for extension; Part-time (16-24 hours per week)
- Annual Leave: 25 days per year (pro rata) plus bank holidays and the Christmas closure period
- Start Date: September 2025
Key Responsibilities
Core Functions
System Design & Implementation
- Develop a comprehensive measurement system aligned with Young H & F's strategic themes and SMART targets (specific, measurable, achievable, relevant, time-bound goals)
- Create user-friendly data collection tools and templates for member organisations
- Establish baseline engagement metrics for all 100+ members and implement regular Net Promoter Score tracking
- Design and launch a pilot impact measurement programme across five member organisations
Data Analysis & Reporting
- Lead creation of quarterly insight reports and annual impact reports for stakeholders
- Develop compelling data visualisations and reporting formats for diverse audiences (trustees, funders, members, young people)
- Interpret data to identify trends and provide actionable recommendations to inform operational decisions
- Support team reporting to partners and funders
Member Engagement & Capacity Building
- Champion the value of impact measurement among member organisations
- Develop practical guidance materials and "low investment, high impact" data collection approaches that respect members' time constraints
- Support integration of outcome measurement into daily activities and member visits
- Design flexible delivery options for training and support (in-person and virtual)
Additional Responsibilities
Research & Innovation
- Conduct a member engagement audit to establish current baselines
- Implement efficient data collection at events and develop youth-led research approaches (research designed and conducted by young people themselves)
- Stay current with youth sector research and policy developments
- Track partnership funding and outcomes data
Quality Assurance & Compliance
- Maintain best practice standards in charity impact reporting
- Ensure full compliance with data protection legislation
- Implement appropriate data analysis tools and methods
- Align data strategy with organisational strategic plan
System Management
- Support implementation of impact data capture within our Plinth system (our internal database)
- Train team members on system usage for recording impact metrics
- Provide regular progress reports on agreed outputs and outcomes
Person Specification
Essential Skills and Experience
- Impact Framework Design: Experience creating measurement frameworks for charitable and youth-focused organisations
- Data Analysis: Proven ability to manage datasets, derive insights, and make data-driven decisions
- Capacity Building: Experience supporting skill development within small organisations
- Technical Skills: Familiarity with data visualisation tools and both quantitative and qualitative analysis methods
- Communication: Ability to present data clearly to diverse audiences (from young people to board members)
- Sector Knowledge: Understanding of challenges and priorities within the youth sector
- Trust-Based Approaches: Knowledge of collaborative, relationship-centred methods in impact measurement
- Personal Qualities: Meticulous attention to detail, excellent organisational skills, ability to work independently, proactive and solutions-focused mindset
- Values Alignment: Commitment to fairness, equality, and respect, aligned with Young H & F's values
-
Desirable Skills and Experience
- Experience with membership organisations
- Knowledge of the Hammersmith & Fulham voluntary sector
- Experience in youth participation methodologies (approaches that meaningfully involve young people in decision-making)
- Familiarity with Net Promoter Score and member engagement metrics
- Experience designing and implementing pilot programmes
Benefits
- 7% Employer's pension contributions
- Travel and hospitality expenses covered
- Work phone provided
- Death in service payment of three times your salary
- Cycle to Work Scheme
- Tech Scheme for discounted personal laptops/smartphones
- Optional one-to-one external support for personal development
- Training opportunities
- Team lunches and away-day activities
Key Relationships
Internal: CEO, Communications and Marketing Manager, Relationships and Grants Manager, Membership Engagement and Sector Development Manager, Trustees, Project Support and Administration Officer
External: Young H & F's 100+ member organisations, pilot impact measurement cohort, Hammersmith and Fulham Council, funders and partners
About Young Hammersmith and Fulham
Young Hammersmith and Fulham is a membership charity dedicated to supporting young people and children's voluntary organisations in our borough. Our vision is to make Hammersmith & Fulham the best place in London for young people. Our mission is to assist our members in providing meaningful and memorable opportunities for young people.
We support over 100 organisations through exclusive member-only grants, funding support, targeted training, and other opportunities. Our free membership scheme benefits voluntary organisations that help children, young people, and their families in the boroughs of Hammersmith and Fulham.
Our 2025-2027 Strategic Plan
Development - Strengthening member capacity and quality to enhance opportunities for young people
Resources - Expanding impact through partnerships and effective grant distribution
Futures - Amplifying youth voice, developing leaders, and increasing participation for positive change
How We Work
- Securing funding for organisations to collaborate
- Providing grant funding
- Capacity development through networking, training, and qualifications delivery
- Campaigning for the rights of children and young people
Our Values
Accountability: Taking responsibility for using resources efficiently to achieve measurable results
Ambition: Setting aspirational yet realistic goals through informed partnerships and cooperation
Collaboration: Respecting and valuing others, recognising that diversity is a strength
Creativity: Embracing innovation and new ideas as an intelligence-led organisation
Integrity: Operating at the highest standards of honesty and behaviour, consistently acting in the best interests of children and young people
Our Principles
- Bring organisations together on equal terms
- Celebrate the cultural identity of youth organisations and young people
- Promote local development and ownership of youth provision
- Collaborate to build foundations for community involvement
- Commit to ongoing participatory review and evaluation with regular stakeholder feedback
Diversity and Inclusion Statement
Young Hammersmith & Fulham is committed to creating a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences, and we do not discriminate based on ethnicity, colour, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic.
How to Apply
To apply for this position, please send your CV and a cover letter detailing your relevant experience and why you're interested in this role.
Application Deadline: Thursday 10th of July 2025
Support our Membership to provide meaningful and memorable opportunities for young people.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Branch Manager with a passion for animal welfare, who will contribute to our mission of rescuing, rehabilitating, and re-homing animals in need. Our new Branch Manager will want to actively promote kindness and the prevention of cruelty to animals, and be driven by a desire to give those in our care a second chance in finding their forever home.
They will expand our profile across the North West London and South Hertfordshire area, working closely with the trustees to create a sustainable business plan, and have overall responsibility for the Branch, our shops and the day to day running of the charity.
Role Responsibilities
People
Be responsible for all branch employees, including recruitment, employee development and performance assessment.
Health and Safety
Ensure the Branch fulfils its duty of care and legal obligations for the health and safety of employees, volunteers and others on site.
Have overall responsibility to ensure that the buildings and equipment belonging to the Branch are maintained and operated in a safe and secure manner.
Financial Performance, Governance and Administration
Together with the Branch Treasurer, develop and implement robust policies, procedures and controls in line with guidelines, and produce annual budgets and reports for the Branch.
Income Generation and Fundraising
Lead income generation, innovate new fundraising activities.
Have overall responsibility for the Branch retail operation, working closely with the Retail Operations Manager to ensure that individual shops meet annual sales targets.
Work with the trustees in developing retail strategy and growth opportunities.
Digital Media and Marketing
Be responsible for developing the use of digital media to deliver the charity's vision, mission and strategy.
Work with the trustees to develop a marketing strategy, helping our Branch reach more people and generate additional income.
Animal Welfare
In collaboration with the Animal Operations Manager, ensure the Branch delivers on its commitment to care for and ensure the welfare of animals, overseeing compliance with RSPCA standards and policies, relevant legislation and best practice in the provision of animal welfare services. Develop the Branch’s ability to accommodate the changing animal welfare needs in our community.
Person Specification
You have:
- A proven track record of leading and motivating people to deliver the strategic aims of a business or charity
- Excellent written and verbal communication skills, and also the ability to listen to the opinions of others
- Excellent organisational skills and the ability to multi-task
- A desire to design and implement systems and processes, enabling delivery of our overall strategic aims
- A passion for the care and welfare of animals
- A full UK driving licence
You have expertise and experience in:
- Operating at a senior leadership level
- Project management and business planning
- Business development and growth
- Income generation and budget management
- Business and financial reporting
- The use of technology and digital media
You are:
- Flexible, with an ability to adapt to different situations
- A people person who is approachable and enjoys working with others, communicating effectively to build strong relationships
- Proactive and forward-thinking with an ability to plan ahead
- Able to prioritise conflicting demands and thrive under pressure
- Committed to the highest levels of integrity and effort
Please apply to be our Branch Manager by submitting an up to date CV and a cover letter detailing how your experience and skills fits with each of the key role responsibilties. Applications without a cover letter will not be considered for interview.
We're looking for a kind, compassionate and resilient Service Manager to join our Mental Health service in Slough.
£41,000.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
We are seeking an experienced and dynamic Contract Manager to oversee the successful delivery of our mental health services within the Slough area. This pivotal role is responsible for the operational and strategic management of all contracts in your designated patch, ensuring high-quality service delivery and positive outcomes for individuals with mental health and complex needs.
As a Contract Manager, you will lead and support a team of front-line staff, providing clear direction, performance oversight, and ongoing professional development. A key aspect of the role is fostering strong leadership and cultivating competence within your team to drive continuous improvement.
What you'll do:
Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
Responsible for maintaining quarterly staff succession plans
Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
Responsible for managing and allocating customers to support staff (casework management)
For the full list, please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Ability to lead and motivate staff to deliver excellent services
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind
Excellent organisation skills
Thrives on change and enjoys dynamic diverse environments
For the full list, please see our website.
What you'll bring:
Essential:
Educated to degree level or equivalent
Experience of managing contracts and resources and delivering to budget and performance targets
Experience of delivering to housing management performance targets
Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
Experience of successfully managing external partnerships to ensure successful delivery of services
Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification
Desirable:
Other relevant professional memberships and/or specialist qualifications
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Our Aims
The Urban Partnership Group (UPG) is a community and regeneration organization situated in West London offering a wide range of activities at its bases at the Masbro Centre, Edward Woods Community Centre, Masbro Brook Green, and Flora Gardens Family Centre, projects managed include those for older people, youth, children centre services, volunteering and community champions. Through these projects UPG hopes to enhance the health, wealth and well-being of the centre users and residents.
The Role
The Community Centre Manager will play a key role in the leadership and smooth running of The Edward Woods centre, managing change, growth and performance as agreed with the CEO. Working closely with the UPG Management team, employees, partners, contractors, volunteers and other local organisations, the Manager will work to ensure the
Community Centre is a vibrant, well-managed facility that operates within a sustainable framework for the benefit of residents and organisations. They will also promote the profile, role and impact of the Centre.
Duties and Responsibilities
Management of the Community Centre
• Manage the operations of the Community Centre, its staff and the development and delivery of activities and facilities in line with the business and strategic plan.
• Ensure compliance with employment law and that we follow good practice regarding HR.
• Contribute to the planning, development, implementation and delivery of the business and strategic plan and present regular progress updates to the UPG Management team.
• Oversee the maintenance of the building - including building maintenance and improvement
programmes.
• Manage and monitor all aspects of risk assessments, health and safety and security as required by regulation or good practice including, in conjunction, the review and updating of
policies and procedures.
Management of staff and Volunteers
• Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff and volunteers can achieve their best.
• Ensure effective management of HR including recruitment, supervision and development of
employees, contractors, and volunteers, including carrying out DBS checks as
necessary.
• Oversee the Community Centre’s complaints procedure, and the proper handling, investigation and resolution of any complaints against the Centre, its staff and volunteers.
Working with Others
• Continue developing and maintaining relationships with various local partners to ensure activities at the Community Centre fit with others provided in the area.
• Positively represent the Centre and the community at partner and other meetings/events to raise the profile of the Community Centre and to ensure the views and needs of the community are prioritised and included.
• Prepare reports for funders, PRM and annual general meetings.
PR/Marketing and Fundraising
• Oversee the development and implementation of an income generation & marketing strategy.
• Develop strategies to promote the use and profile of the Community Centre, maximising use of social media, publicity opportunities and liaison with the local media.
Financial management
• Liaise with the CEO and Finance officer in setting and managing budgets and maintain an overview of the financial position of the Community Centre.
• Code invoices to ensure that income and expenditure is allocated to correct projects.
• Ensure best practice in all financial matters.
Project Management
• Support and oversee the continued delivery of high-quality services and activities.
• Devise and implement robust impact monitoring and evaluation strategies for all projects.
• Ensure all projects are correctly risk assessed and supported.
Edward Woods Community Centre has a small team of employees, tenants, volunteers and a
wide range of activities. it is expected that the post holder will be flexible in assisting in areas of work which go beyond their main duties. In particular, the holder of this post will be expected to assist with covering frontline reception and administrative duties and attendance at and/or supervision of events outside of normal working hours.
Closing date: 29th June, with interviews taking place from the week commencing 7th July.
To apply, please submit a CV and a cover letter detailing how you meet the criteria outlined in the person specification.
Our client is the only UK charity dedicated to supporting the health and wellbeing of UK bank workers, past and present, and their families.
We help thousands of people facing financial difficulty, health challenges, caring responsibilities, domestic abuse and more through our 40 strong staff team. We help by investing £5.4m in advice, specialist referrals and financial assistance in addition to offering practical, personalised support to those who need it most.
Demand for services continues to be high and the financial pressures on our organisation have grown. As a result, we have launched a new strategy focused on deepening the organisation’s impact, building long-term resilience, and reaching those most in need.
Project Manager
Contract Duration – 3 to 6 months
Location: Hybrid with typically two or three days a week in the London Office (City) remainder from home.
Salary: £40K to £50K (depending on experience)
It’s an exciting time to join the organisation as we evolve the way we work, grow new income streams, and strengthen our influence across the banking sector. This interim role will be taking on a number of project responsibilities to improve organisational efficiency.
Reporting directly to the CEO, the key priorities will be:
- Governance
- Review work already underway and recently completed to create a comprehensive task list/backlog
- Create phasing of work, to include:
- Quick wins – split into months one, two, three, etc.
- Longer term roadmap
- Highlight interdependencies
- Deliver quick wins
- Complete groundwork for longer term roadmap delivery
- Risk management
- Lead refresh of the organisational risk register to ensure:
- It accurately reflects the current risks the charity faces
- Risks are clearly set out
- That mitigations are appropriate, clearly explained, and implemented
- Consider the content rather than register format
- Lead the review of risk appetite
- Develop a robust but simple methodology to review risk appetite that can be easily repeated annually
- Work with the leadership team, committees and board to understand risk appetite – using whatever tools are appropriate
- Set out risk appetite by risk area Other priorities will be:
- IT, including cybersecurity
- Bring together our outsourced IT and cybersecurity teams to ensure we have appropriate controls/protection from cyber attacks
- IT, including cybersecurity
- HR, including management of the HR administrator
- Work with our HR consultants and HR administrator to review work already underway and recently completed to create a comprehensive task list/backlog
- Create phasing of work, to include:
- Quick wins – split into months one, two, three, etc.
- Longer term roadmap
- Highlight interdependencies
- Deliver quick wins through our HR consultants
You will have a strong background in managing and tracking projects, with prior experience in at least two of charity governance, risk assessment, HR and IT. You will understand the processes of charity governance and you will be able to spot areas where organisational effectiveness can be enhanced. You will have prior experience of working in a charity. An excellent communicator both verbally and in writing, you will be highly organised, able to multi-task effectively and an accomplished project manager. You will possess strong IT skills, an insight into HR practices and great problem-solving skills. You will be able to work collaboratively in addition to being a self-starter. You will be able to process sometimes complex information and deliver it in simple and readable reports and updates for the CEO and senior team.
SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.
We are now looking for an experienced Senior Programme Funding Manager to secure crucial support from grant-making organisations and institutional funders.
- Drive strategic growth by mapping global programmes to UK funding opportunities, developing innovative strategies, and pioneering our humanitarian funding approach.
- Craft compelling partnerships by transforming programme insights into standout proposals and building strong relationships with like-minded funders.
- Collaborate globally with international teams to ensure funding applications reflect real community needs and align with expert input across safeguarding, finance, and programme delivery.
- Innovate by forming strategic partnerships with NGOs, research institutions, and development actors to co-create impactful new approaches.
- Lead grant processes from end to end, ensuring excellence in donor communications, reporting, and internal collaboration across departments.
- Maintain rigorous standards by managing due diligence, tracking progress in Salesforce, forecasting KPIs, and ensuring compliance with policies and best practice.
If you are an exceptional relationship builder, experienced in international development, looking for a pivotal role within a friendly, flexible, and supportive team, then this could be for you!
To Apply
Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.
The deadline for applications is Friday 27 June 2025, 17.00 UK time.
Please note:
The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.
Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a role specific covering letter.
CVs submitted without a cover letter will not be considered.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate, and resilient Deputy Manager to join our Young People Service in Ealing.
£32,000.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
The Deputy Service Manager supports the Service Manager in effectively managing all operational matters within their designated services, including line management of frontline staff.
The Deputy Service Manager shares responsibility for ensuring that a holistic and cohesive approach to customer support is embedded across accommodation services. Look Ahead operates trauma-informed and psychologically informed approaches, ensuring customers benefit from strengths-based support practices. The role requires an individual who embodies psychologically informed practice through their leadership style.
Oaklands & St Kilda consists of two supported accommodation services, each providing six mental health rehabilitation units for young people aged 18-25 who may have experienced a mental health-related hospital admission. The aim is to support young people to gain and develop the necessary skills for independent living and to manage transitions from Child and Adolescent Mental Health Services to Adult Mental Health Services.
Together, these services support up to 12 young people at any one time, offering a welcoming, supportive environment on a spot-purchase basis.
The successful candidate will deputise for the Service Manager when required. This includes direct line management, leadership, coaching, and supporting Specialist Support Workers, Support Workers, and Waking Night Support Workers. Responsibilities also involve ensuring compliance with current legislation, contractual requirements, financial regulations, and Look Ahead's Policies and Procedures.
The role of Deputy Manager will involve five 8-hour shifts, Monday to Friday.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website.
What you'll bring:
Essential:
Educated to degree level or equivalent.
Relevant qualification in business or management (e.g., CMI/NVQ Level 4 or equivalent).
Specialist knowledge related to supporting young people with mental health diagnoses.
Experience working within complex mental health environments.
Demonstrable knowledge and experience of trauma-informed practice.
Desirable:
Experience managing accommodation-based services and resources, with proven ability to deliver within budget and meet performance targets.
Experience supervising and leading staff teams providing support to young people in or leaving care.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Advocacy Project Manager
Join Mind in Tower Hamlets, Newham, and Redbridge as our Advocacy Project Manager to lead our Tower Hamlets Advocacy Service. You’ll oversee a skilled team, build strong partnerships, ensure contract targets are met, and embed co-production and inclusivity in everything you do.
Location: Tower Hamlets
Salary: £35,000 – £40,000
Hours: Full-time, 37.5 hours per week
Contract: Interim for six months ( may become permanent)
Key Responsibilities:
• Manage day-to-day operations and performance of our Tower Hamlets advocacy service.
• Ensure contract targets and KPIs are met, including monitoring and reporting.
• Supervise, support and develop advocacy staff and volunteers.
• Champion co-production and culturally sensitive service design.
• Build strong partnerships with commissioners, health, and community organisations.
• Contribute to service development and funding opportunities.
About You:
• Qualified advocate (National Advocacy Qualification).
• Experience managing advocacy or support services, preferably in mental health.
• Skilled in staff supervision, service performance, and stakeholder engagement.
• Committed to anti-racist and inclusive practices.
• Excellent communication and organisational skills.
Why join us?
We are a dynamic, inclusive charity affiliated with national Mind, committed to empowering diverse communities and transforming mental health support.
Apply now to lead with purpose and make lasting impact.
Closing date: Monday 30th June at 9am
Interview date: Wednesday 2 July
We welcome applicants from all backgrounds, especially those with lived experience.
The client requests no contact from agencies or media sales.
The Role:
You will be joining at an important time for our team, covering a crucial role in ensuring accurate income processing, reporting, and financial management across the organisation. As part of the Finance team, you will work closely with colleagues across departments, particularly alongside our fundraising team, to ensure income is correctly coded and reported efficiently.
With responsibility for month-end and year-end processes, as well as maintaining accurate and timely financial data, you will play a vital role in supporting decision-making across the organisation. Your work will ensure colleagues have the financial insights they need, enabling strategic planning and effective resource management.
Strong communication skills are essential for this role, as you will liaise with teams across the organisation to provide clear financial updates, answer queries, and ensure income is accurately coded and reported in line with financial procedure. Your clear communication of financial information will support informed decision-making and ensure compliance with procedures.
To succeed in this role, you will have strong financial processing experience, excellent attention to detail, and a proactive approach to problem-solving. You should be comfortable working with financial systems and software, with the ability to efficiently manage data, generate reports, and ensure accurate income tracking.
Our Finance team provides vital support to the organisation, ensuring robust financial systems, compliance, and efficiency across all areas. You will be joining a collaborative and dedicated team committed to delivering high-quality financial management and support to colleagues working across a wide range of impactful projects.
Location:
Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. For this role, you’ll need to come into the office as required to deposit cheques. While there isn’t a set day for this, all cheques should be paid in within a week of receiving them. Additionally, the team comes into the office during busier periods, such as financial year-end and audit, to collaborate with auditors (June/July). You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Contractually this role is London-based.
Contract: Fixed Term Maternity Cover
Benefits:
25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
Matched pension scheme up to 7% of salary
Support for staff with caring responsibilities
Family-friendly culture
How to Apply:
If you would like to apply for this role, please send the following documents to recruitment by 20 June 2025
Your CV. Ideally in Word format.
A completed supporting statement form
A completed equalities monitoring form
Interview dates taken place via teams: 1st and 2nd of July 2025. We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel
Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please do note the interview dates above
To be considered for this role you must have the right to live and work in the UK for your application to be progressed.
Hospice UK is an Equal Opportunities Employer.
The client requests no contact from agencies or media sales.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Domestic Housing Manager
Salary: £33,000 - £39,000
Location: Hammersmith
Contract: Permanent
Hours p/w 35 hours (up to 2 days WFH)
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
You will be working for Advance London service as an experienced Domestic Housing Manager, responsible for overseeing the delivery of the London service. You will lead and manage the LWHSP project and the co-located IDVAs,
Being responsible for line managing and performance managing Regional Managers and project staff within the post holder’s responsibility, including annual appraisals and supervision.
Supporting Regional Managers to recruit, train and develop a team of competent and highly skilled IDVAs to provide a consistently high-quality service to women. Supporting IDVAs to ensure that Advance’s values, policies and procedures are embedded into service delivery.
Overseeing the management of caseloads and casework to a high-quality standard and monitoring the performance of your team, offering continuous coaching and feedback to ensure that Advance meets the specific KPIs and outcome measures for the contract, taking immediate action to manage poor performance as necessary.
About You:
To be successful as the Domestic Housing Manager you will need the below experience and skills:
You will bring your management experience of providing services to women experiencing Domestic Violence and Abuse including VAWG. With a significant experience of managing, developing and leading teams across a geographically dispersed region and remotely, including harnessing the strengths and potential of staff at all levels, building a strong team culture and maintaining staff motivation, particularly through periods of change. You will have substantial delivery of collaborative working with external agencies, stakeholders, subcontracted partners and extensive management of frontline workers
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
A 35-hour working week
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Cycle to Work Scheme
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email Talent and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a passionate, values-driven fundraiser looking for a career-defining opportunity? Join WSUP at a pivotal moment as we grow our impact and strengthen our fundraising in line with our ambition to prevent and end homelessness in our community.
Click Apply, download our Recruitment Pack and find out about WSUP's strategic priorities.
This new Fundraising Lead role is central to our strategy - designed to secure sustainable income through community engagement, partnerships, and bold, values-aligned funding. You’ll lead the development and delivery of an ambitious fundraising strategy that aims to grow income to £400,000+ per year - supporting both WSUP’s immediate needs and long-term growth. This will include a blend of bid writing, challenge events, and community-led fundraising, working closely with volunteers, partners, and local supporters to build strong relationships and unlock sustainable income.
Your work will help expand our trauma-informed services, embed lived experience across the organisation, and ensure we respond to rising demand with dignity and care- while building a local solidarity economy based on mutual support and community-led solutions.
We’re looking for a creative and strategic thinker with excellent relationship-building skills and a commitment to equity and inclusion. You’ll be working closely with our leadership team and wider network of partners and volunteers, shaping a fundraising programme that reflects WSUP’s grassroots ethos and the powerful stories at the heart of our work.
This is a unique opportunity to help shape the future of a trusted local charity - and to play a vital role in building a healthier, more just Greenwich for all.
Key Responsibilities
Fundraising & income generation
· Trusts & grants: Research, write, and submit compelling funding applications to trusts, foundations, and grant-making bodies to secure new and repeat funding.
· Corporate & individual giving: Work alongside Service Delivery Manager and Deputy Service Manager to develop relationships with corporate sponsors and individual donors, creating engagement opportunities.
· Donor stewardship: Manage and nurture relationships with funders, ensuring timely reporting and impact updates.
· Donor stewardship: Provide timely and effective follow-up communications with supporters, ensuring they feel valued and engaged.
· Fundraising strategy: Support the development and implementation of WSUP’s fundraising strategy, identifying new opportunities for income growth.
· Event fundraising: Assist in planning and delivering fundraising events to engage supporters and raise unrestricted funds
· Financial oversight: Work with the CEO to develop fundraising budgets and ensure accurate income tracking.
· Financial oversight: Process cash and cheque donations for Community & Events income, including ensuring this income is processed and recorded accurately on our database which may include batch uploads.
· Campaigns & appeals: Develop and implement online fundraising campaigns, such as Winter Appeal or emergency appeals.
· Storytelling & impact reporting: Work with Communication Lead to share real-life stories that showcase WSUP’s work.
Person Specification
Essential skills & experience
· Fundraising knowledge: Understanding of trust, foundation, and corporate fundraising, with proven experience of writing successful grant applications.
· Communication skills: Strong written and verbal communication, with the ability to craft compelling proposals and reports.
· Relationship management: Ability to build relationships with funders, donors, and stakeholders at various levels.
· Organisational skills: Ability to prioritise workload, meet deadlines, and manage multiple projects simultaneously.
· IT proficiency: Strong skills in Microsoft Office (Word, Excel, PowerPoint), databases, AI tools and social media scheduling tools.
· Financial literacy: Ability to create fundraising budgets and financial reports.
· Compliance: Knowledge of fundraising legislation, including Gift Aid and GDPR compliance.
Desirable skills & experience
· Experience in a small charity setting, ideally within the homelessness or health-related sector, understanding the challenges and opportunities of grassroots fundraising.
· Experience organising donor engagement events or corporate sponsorship opportunities.
· Proven ability to use videos and infographics to enhance fundraising campaigns.
· Social media: Experience using social media for fundraising and engagement, with an understanding of digital marketing principles.
· Experience with volunteer management or coordinating fundraising volunteers.
Personal attributes
· Passionate about social justice and WSUP’s mission to support people in crisis.
· Self-motivated and able to work independently, with a proactive and creative approach.
· Adaptable and willing to take on a variety of tasks in a small but dynamic team.
· Resilient and resourceful, with a problem-solving mindset.
· Comfortable working in a fast-paced, evolving environment where flexibility is key.
What we offer
· The opportunity to make a real impact in a grassroots charity supporting local communities.
· Flexible working arrangements (remote work possible).
· Professional development and training opportunities.
· A supportive and inclusive team culture, with a strong emphasis on lived experience and trauma-informed practice.
Our ambition is to prevent and ultimately end homelessness within our local community.
The client requests no contact from agencies or media sales.
About the role
The Director of Membership Services provides strategic leadership for the Membership Services directorate and is therefore responsible for the development and implementation of all Imperial College Union strategy relating to Student Activities, Representation, Advice, Governance and Policy. The role ensure the delivery and resourcing of operating plans, policy and operating procedures to ensure that the Union delivers its strategic objectives across its Membership Services.
The successful candidate will ensure that the directorate develops and delivers impactful and inclusive services which champion and enhance the Student Experience at Imperial College. They will ensure that the Union values of integrity, inclusivity, and innovation guide the work of the directorate, and will develop and maintain excellent working relationships with internal, College and external stakeholders. They will also be a member of the Union’s Operational Management Group and Leadership Team, and as such will be responsible for the strategic development of the Union and ensuring that the Union works towards delivering its mission and aims.
This role requires strategic thinking, operational expertise, and the ability to build effective relationships. Candidates should have experience managing budgets, leading teams, and driving innovation within a membership or student-focused organisation. The ability to work collaboratively while delivering student-centred initiatives is key to success in this position.
Applications are encouraged from individuals with similar professional backgrounds who are passionate about creating an inclusive and engaging university experience. We welcome applicants who share our principles and are committed to fostering a welcoming and dynamic environment.
This role is open to consultants and secondments will be considered for the right candidate.
Please note this is a Fixed Term Maternity Cover role.
What you would be doing
- Strategic Management and Leadership
- Staff Management
- Financial Management
- Service Development and Delivery
- Health and Safety Management
- Ethical and Environmental Management
- Other duties, broadly in line with above key responsibilities
What we are looking for
- Appropriate experience of management and leadership of teams in a Students’ Union or similar environment
- Experience of managing multiple budgets
- Successfully building partnerships for the benefit or the reputation of an organisation
- Experience of working effectively in student or membership led environment
- A working knowledge of membership-led activities
- Ability to work in a complex environment with the skills to develop productive
relationships with a range of stakeholders
Please see Job Description and Person Specification for full list of duties and responsibilities.
What we can offer you
Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes, and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we encourage you to get in contact. It’s a brilliant place to work.
As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:
- flexible working hours
- generous pension scheme
- 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
- bicycle loan scheme
- season ticket loan
- health benefits
- excellent professional development opportunities and many more.
More information can be found on the Imperial College Benefits page. Please see link on College website.
Further information
To apply for the role please complete the online application form.
We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.
Should you require any further details on the role please contact the People team (email on application site).
Closing date: 29 June 2025
Interviews expected to take place week commencing 7th July 2025.
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.
As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.