Resourcing manager jobs in jersey, trinity

About Pathfinders Neuromuscular Alliance

Pathfinders is a user-led charity run by and for people living with muscle-weakening conditions. We support disabled people and those who employ personal assistants (PAs) through peer support, information, training, and advocacy. We believe in the power of lived experience and centre disabled voices in everything we do.

About the Role

We are looking for a highly organised and motivated Project Coordinator to lead the delivery of an exciting new learning and development project for individual employers and personal assistants. The project will support people who employ PAs through direct payments and their PAs to develop the knowledge and skills they need through videos, peer-led training, discussion sessions, and case studies.

You will oversee the planning, coordination and delivery of the project, ensuring activities run smoothly, are well-attended, and meet the needs of learners. You’ll work closely with people with lived experience of employing PAs, guest speakers, partner organisations, and the wider Pathfinders team to deliver high-quality, accessible training and resources.

We strongly encourage applications from people with lived experience of employing PAs, or who have supported others to do so.

Key Responsibilities

• Coordinate the delivery of the training project, including scheduling and facilitating sessions, managing communications, and tracking progress against objectives.

• Work with Pathfinders staff, guest speakers and people with lived experience to produce a series of bite-sized training videos for PAs and employers.

• Organise and support delivery of:

  • Fortnightly peer-learning sessions for PA employers

  • Monthly case study sessions for PAs

  • Monthly “Train the Trainer” classes for employers

• Engage and support participants, including managing bookings, sending reminders, and providing follow-up information.

• Promote the project in collaboration with our communications team and external partners, including disability charities, PA networks, and local authorities.

• Gather feedback, measure impact and contribute to reporting for the funder.

• Support participants to access additional training opportunities (e.g. SfC resources, the Individual Employer Fund, local training).

• Ensure accessibility and inclusion are embedded in all activities.

Person Specification

Essential:

• Strong project coordination skills and the ability to manage multiple activities simultaneously

• Excellent communication and people skills – confident talking to diverse audiences including disabled people, PAs, professionals and partner organisations

• A clear understanding of the challenges and responsibilities of employing personal assistants

• Good digital skills and confidence using online platforms like Zoom, Google Drive, Microsoft Office and social media

• Ability to work independently, manage time effectively and meet deadlines

• Committed to inclusion, accessibility and user-led values

Desirable:

• Lived experience of employing PAs or supporting someone who does

• Experience creating or coordinating learning content or training sessions

• Experience working in the disability, health or social care sector

• Knowledge of direct payments and personalisation in adult social care

Timeline:
We are expecting funding for this role to be confirmed on 30 June and if this is confirmed, we are hoping to get started as soon as possible. The closing date for this role is therefore 30th of June, with interviews to be held between 1st-6th July. 

Digital & Data Administrator
Salary: £25,200
Hours: Full-time
Location: Hybrid working: Home working & Tamworth Office (2 days per week)
Contract: Permanent

About us

nasen is the National Association for Special Educational Needs – a charitable organisation that exists to support and champion those working with, and for, children and young people with SEND and learning differences.

We seek to ensure that all education practitioners across early years, schools, post-16 and wider settings are equipped to understand, identify and support those with SEND and learning differences, and provide Continuing Professional Development (CPD), resources, advice, information and much more to enable all staff to meet the needs of all their learners.

nasen brings organisations together, whether locally or nationally, to share practice, shape solutions. Our priorities are those that matter to the education and SEND sector, drawing on our direct engagement with practitioners, school leaders, SENCOs, local authorities and hearing from the lived experience of children and young people.

About the role

As a Digital and Data Administrator at nasen, you will play a key role in ensuring the smooth operation and accuracy of our digital systems, including our Customer Relationship Management (Salesforce), Learning Management System (Absorb), and website (Django CMS). You will provide technical and administrative support to colleagues across the organisation, helping to maintain high-quality data, respond to member and stakeholder enquiries, and assist with reporting and content updates. This role is ideal for someone with strong attention to detail, excellent IT skills, and a proactive approach to problem-solving, who thrives in a collaborative environment and is passionate about supporting digital infrastructure that underpins impactful work in the education sector.

Employee Benefits

• 30 days annual leave per year
• Christmas Closure - additional to annual leave allowance
• Hybrid working (Policy available on request)
• 8% employer contribution pension
• Flexible start and finish time, Friday early closure
• Employee Assistance Scheme
• Life Insurance Policy x3 of your salary
• Cycle to Work Scheme available

Closing Date: 15th June
Please note: We will be reviewing applications as they come in. We reserve the right to close recruitment earlier than this date if we receive sufficient quality applicants.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equality, Diversity and Inclusion 

We aim to be an inclusive employer – let us know if you have any access requirements for the recruitment process. We are happy to offer interviews online or in person. The interview process will include a conversation with prepared questions.

Please note that applicants must have the legal right to work in the UK

No agencies please.

About Katherine Low Settlement   

Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.   

We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people. 

We are looking for an experienced, confident and proactive fundraiser to join our income generation team to raise more grant income from charitable trusts and foundations primarily, along with corporates and other partners. These include local schools and community organisations. Maintaining great relationships with these and other supporters Is a key requirement of this role. A confident self-starter, you will have excellent verbal, written and interpersonal skills.

Role Purpose 

Working alongside our chief executive (who is an experienced fundraiser), an external larger bid writing resource and heads of programmes, the key objectives are to successfully generate income with grants valuing up to c.£10k in line with KLS fundraising plan and annual budget; develop and maintain relationships, and secure funding from, a portfolio of loyal and prospective supporters. Stewardship, reporting, pipeline and other database management tasks are other key features of the role. 

Responsibilities and Duties 

• Drafting and submitting funding bids up to c£10k grant value 

• Reporting to funders and supporting relationships with funders and partners

• Researching and identifying grant funding opportunities 

• Managing bid writing process, including gathering input from colleagues 

• Briefing programme colleagues on project monitoring required to produce funding reports, including case studies 

• Working with CEO to ensure monitoring takes place throughout project delivery and within reporting timelines for multiple projects and funders 

• Ensuring project reports are completed and submitted to funders on time 

• Maintaining administrative procedures effectively to support and monitor our fundraising activities. This includes keeping donor records and our database (Salesforce) up to date, ensuring income is recorded accurately and the pipeline is updated, mailing documents and thanking donors 

• Comply with Data Protection law (GDPR) and the Fundraising Regulator code of fundraising practice 

Skills and Experience 

• Track record of fundraising from trusts and foundations for project, core, and multiyear funding 

• Working with colleagues to complete funding bids and collect information for reporting requirements 

• Proven effective lead generation skills 

• Excellent verbal and written communication skills 

• Ability to plan and prioritise to meet deadlines 

• Excellent report writing for funders and proofreading skills 

• Proven effective CRM database use such as the ability to maintain accurate record and income forecasting 

• Donor stewardship experience

• Up-to-date knowledge of fundraising best practice and regulation, including GDPR 

Personal Qualities  

• Passionate about social justice, education and championing the values of older people and families from refugee communities and their value to society 

• Trustworthy, non-judgemental, caring, and compassionate, proactive, self-motivated, and hardworking 

• Highly self-motivated and positive, with a self-managing “can do” attitude 

• Self-directed, results driven and able to multi-task with resilience and adaptability. 

• Strong collaborative spirit

• High levels of personal and professional integrity

• Strong attention to detail and quality

• Reliable, with a willingness to work flexibly outside of office hours. 

• Clear commitment to our values 

Further Information  

• Katherine Low Settlement is committed to Diversity, Equity and Inclusion

• All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check

• You will adhere to matters of confidentiality concerning this role and the KLS team 

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.  

Our Charity

No Limits is the leading youth services charity in Southampton, supporting children and young people in the city and across Hampshire.

At No Limits, it is important our staff and volunteers reflect, represent, and have experience of the challenges faced by the children and young people we support. We are proud of and appreciate our many staff and volunteers who use their own lived experience to support the children and young people they work with.

With this in mind, we are committed to diversity, equity and inclusion (DEI) in all aspects of our work and organisational culture – and when recruiting, it’s important to us that we continue diversifying our staff and volunteer teams, with children and young people at the centre of everything we do. 

When we talk about talent, we value the transferrable skills and experiences you can bring to No Limits, whether through work (in the same or a different sector), volunteering, or personal experiences. To make sure we get the best talent on our team, we are open to and actively encourage applications from all backgrounds and sections of the community, including diverse ethnic backgrounds, LGBTQIA+, disabled, and neurodiverse individuals.

Your Role

As Head of Harm Reduction and Engagement, you’ll lead our Drug & Alcohol Support Hub (DASH) service, detached outreach provision and youth justice support – while driving innovation in youth empowerment, Diversity, Equity and Inclusion (DEI), and new service models. You’ll be our subject expert in harm reduction, criminal justice, and engagement with vulnerable and marginalised young people.

You’ll play a key role as part of our Senior Management Team, and lead a passionate, experienced team delivering critical services to young people across Southampton and Hampshire. You will also lead on maintaining strong strategic partnerships, including with our substance use lead provider, Change Grow Live.

Your key responsibilities will include: 

• Leading and managing our DASH service, detached team, and young people’s link workers
• Overseeing delivery of effective, evidence-led services that meet contractual and community needs
• Driving our organisational response to DEI in service delivery
• Supporting innovation and emerging projects such as Alternative Provision
• Leading strategic partnerships with statutory, voluntary and community organisations
• Representing No Limits externally as a senior manager and subject expert
• Managing teams, budgets, quality assurance, safeguarding, and development of new services

We are committed to making a difference in the lives of the children and young people we work with, and as such, you must show a willingness to demonstrate commitment to the values and behaviours which flow from the No Limits ethos. Safeguarding and promoting the welfare of children and young people is paramount.

We particularly welcome applicants from diverse backgrounds and those who have had experiences similar to the young people we aim to support. We are committed to creating a diverse environment where people can be their authentic selves, where their experiences and opinions are valued, and we are all open to learning from each other.

As part of our team, you’ll receive a comprehensive induction and access to learning and development opportunities relevant to your role, supporting your ongoing growth.

You’ll have the essentials of:

• Proven experience in developing and managing services in harm reduction, substance use, youth crime prevention or community settings
• Experience managing teams and delivering outcomes across multidisciplinary areas
• Understanding of safeguarding, risk, youth participation and co-production
• Strong knowledge of DEI in youth/community services
• Ability to lead partnerships and represent your service area internally and externally
• Confident communicator and able to lead with influence

Please let us know if we can support you with any reasonable adjustments at any point prior to, during or after the selection process, such as access arrangements, flexible working, or a suitable place to pray.

Interested?.. We’d love to hear from you 

We’d be happy to have an informal discussion and answer any immediate questions you might have.

Role Terms

Salary: Band G £40,270 to £47,828 per annum, full time equivalent (based on 37.5 hours per week)
Hours: 32 to 37.5 hours per week - happy to talk flexible working
Place of Work: Hybrid – Southampton base with remote working opportunity
Contract: Permanent
Essential Car User: No - must be able to travel across Southampton and Hampshire services

Our recruitment timeline:

• Applications close: 9am on Monday 23rd June 2025
• Final stage selection and interview: Week commencing 30th June 2025

To apply for this role, please refer to the Head of Harm Reduction and Engagement Applicant Pack and submit your CV and cover letter, outlining your motivation for applying and your relevant experience, qualifications and achievements. 

Fundraising Trainee

Two Year Contract

Up to £22,000 per annum, plus cost of a CoIF or CIM qualification+ benefits (including 25 days annual leave and pension)

Leatherhead (flexible working options available)

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.

About the role:

This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint a highly driven and engaged individual who will be given the support and professional autonomy to start or build their career in fundraising.

You will have the opportunity to join an ambitious organisation and work alongside experienced professionals within a highly supportive team. We are a learning organisation and if successfully appointed, we will fund and support you with gaining the Institute of Fundraising Certificate, which is a fantastic opportunity. The Certificate helps fundraisers become more confident and understand how to make a genuine difference.

Reporting to the Director of Fundraising and Engagement you will support the Fundraising and Engagement team on a range of activities and projects to gain a breadth of experience of all fundraising, communication and marketing disciplines, and gain a rounded view of charitable fundraising and the role fundraising plays in charities.

This role will particularly suit an individual who is just starting out on their fundraising career or has been an intern or volunteer in a fundraising department, and/or someone who enjoys building relationships, thinking on your feet, is proactive, organised, enjoys being challenged and are motivated to try new things and contribute ideas.

What we’re looking for:

• Friendly, enthusiastic and socially-focused – you quickly connect with others and build effective working relationships. You are naturally warm with a sincere appreciation for people and how they are each uniquely motivated, enjoy working with others
• A motivating, empathetic and persuasive communicator – you will enjoy preparing and presenting high-quality presentations
• You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
• Confident use of MSOffice and some experience of using a database – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.

Applications will be particularly welcome from those who have experience of building relationships, or interned/volunteered in a fundraising department.

What we offer:

We have a range of fantastic benefits that we offer our employees. Please visit our website for details

How to apply:

Please send your CV and a covering letter highlighting why your application should be considered above others to us via the link.

Interviews will take place at our Head Office in Leatherhead with the dates to be confirmed.

We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

As a CQC registered organisation, it is an expectation that all Rainbow Trust employees are fully vaccinated against Covid-19 (unless medically exempt).

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies Two-Star rated organisation. Registered Charity No: 1070532

About us: Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and ‘rehearse’ for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.

About the role: This is an exciting time for Tender, with both the demand for and reach of our work expanding significantly in recent years. To support this expansion, we are recruiting for a Projects Coordinator to join the London and South East team. Working closely with the Programmes Manager and other Projects Coordinators, the postholder will develop, coordinate, and evaluate impactful projects aimed at promoting healthy relationships amongst children and young people in primary, secondary and specialist schools and settings across London and the South East. This a hybrid role, with some days working from home and some from our London office.

What you will be doing: This role combines hands-on project coordination with oversight of project targets, and stakeholder engagement. You will play a key role in ensuring that projects are planned and delivered smoothly, communicating regularly with settings and the facilitators delivering the workshops; ensuring projects are properly recorded, monitored, and evaluated.

Key responsibilities:

• Coordinate delivery of Tender’s creative education programmes for children and young people in London schools and specialist settings.
• Develop strong relationships with teachers, facilitators, and partner organisations to support effective project delivery.
• Monitor impact and share learning to ensure continuous improvement and meaningful outcomes.

Essential requirements:

• Understanding of the violence against women and girls’ sector and current and developing policy and practice in preventing VAWG 
• Proficiency in office software, including Word, Excel, PowerPoint
• Experience of building and maintaining successful relationships with partners across corporate, public, and third sectors
• Ability to coordinate complex projects involving a range of internal and external stakeholders
• Demonstrable commitment to safeguarding and equal opportunities
• Ability to manage your own time and priorities to meet agreed objectives 
• Ability to work with colleagues across departments and organisations
• Ability to solve problems, working flexibly and collaboratively 

Our client, a well-established national charity supporting individuals across the UK, is seeking a Volunteer Services Administrator to join their volunteering team on a temporary basis for 2-months, in the first instance. The role will be based onsite in London for the first week, and will then be remote working with 1-2 days in the office per month.

Volunteers play a vital role in delivering the organisation's mission, and this post will provide key administrative support to ensure their recruitment, engagement and retention is efficient and effective.

Key responsibilities for this post will include:

• Providing an effective administration service related to the recruitment, engagement and retention of volunteers, following agreed procedures and standards.
• Delivering accurate and timely support regarding volunteers' use of organisational systems and resources, including recognition for service and handling processes when volunteers leave.
• Supporting the delivery of national and local volunteer recruitment and engagement campaigns.
• Helping current volunteers explore new or additional roles within the organisation, contributing to volunteer retention.
• Handling enquiries, general information and complaints related to volunteering, liaising with relevant managers and escalating to senior staff when appropriate.
• Supporting the diversity and inclusion agenda in all communications and contributing to specific activities promoting diversity in the volunteer community.
• Producing and analysing reports to inform and support volunteer recruitment and retention strategies.

To be considered for this role you will have:

• Experience working with or supporting volunteers, or experience in customer care, business administration or internal engagement.
• Excellent customer service and interpersonal skills, with a friendly, tactful and professional manner.
• Experience delivering administrative coordination for a broad range of stakeholders.
• Strong organisational ability, with the capacity to manage competing priorities and work independently.
• Strong IT skills, including proficiency in Microsoft Office and confidence working with databases.
• Understanding of data protection principles and UK disclosure checking processes.
• A commitment to equality, diversity and inclusion.

This post is looking to start as soon as possible, so you will need to be available immediately or at short notice in order to be considered.

If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Join our team at Child Brain Injury Trust, the UK’s leading charity supporting children and families affected by childhood acquired brain injury.

We are a dedicated team with national reach, offering a unique service that combines expert guidance, emotional support, education and practical help for families facing some of the most challenging moments of their lives. Our work is impactful, rewarding and varied – if you’re looking to join a collaborative, compassionate team where your skills will make a real difference, CBIT is a brilliant place to be.

The Role:

We are looking for a dedicated and organised Trusts and Foundations Officer to join our friendly and supportive team. Reporting to the Trusts and Foundations Manager, you’ll help identify and research prospective funders, prepare compelling applications, and build strong relationships with donors.

You’ll manage your own workload and portfolio of donors, contribute to reporting and impact communications, and help maintain accurate CRM records. You’ll also collaborate with colleagues across the organisation to gather stories, data, and insight to support your work.

This is a fantastic opportunity for someone with experience in trust fundraising or someone with relevant, transferable skills looking to move into this area of fundraising.

We’re Looking for Someone Who Is:

• A confident communicator, with strong written and research skills
• Able to manage a varied workload, meet deadlines and adapt to changing priorities
• Empathetic and professional, with a collaborative approach
• Detail-focused and committed to delivering high-quality work
• Passionate about making a difference for children and families affected by brain injury

What We Offer:

• A supportive and inclusive working environment
• Hybrid and flexible working arrangements
• 25 days annual leave, plus your birthday off and office closure over Christmas
• Pension contribution scheme
• Employee Assistance Programme
• A truly values-led organisation where compassion, integrity and innovation shape everything we do
• A chance to make a real impact in a growing and ambitious organisation

Location: Hybrid - with time at our Head Office, Baynards Green, Oxfordshire when required
Hours: Full Time 35hrs per week
Contract: Permanent
Deadline to apply: Monday 30 June at 5pm
Interview date: w/c 7 July 2025 or as and when applications are received
Start date: Ideally starting August/September

Asylum Link Merseyside (ALM) is seeking a transformational leader to take this highly respected local charity to its next phase of development. This is an exciting opportunity to lead, shape and grow the organisation, a leading charity within the asylum seeking sector in Merseyside. ALM was established over 20 years ago and has grown significantly in reach, scope and prominence during this time. The organisation offers an unparalleled range of services and expertise for asylum seekers in Merseyside. It is a vibrant and dynamic charity required to show versatility and respond to the ever-changing demands of the policy landscape and the increasingly complex needs and challenges within the asylum sector. 

The CEO is responsible for the overall leadership, management and strategic direction of the organisation. They will work closely with the Board of Trustees, staff, and key stakeholders to ensure the charity fulfils its mission and achieves its goals to provide support to some of the most vulnerable people in society. They will lead a highly committed team of staff with dedication, leadership and creativity, underlined by deep empathy and understanding for those going through the asylum system. The CEO will act as an ambassador for the charity and play a key role in maintaining and further raising its profile, as well as ensuring financial sustainability.

Key Responsibilities:

Strategic Leadership:

- Lead on the development and implementation of the strategic plan to further strengthen ALM’s impact.

- Ensure that ALM’s mission, vision, and values are clearly articulated and upheld, and reflected in the day-to day running of the organisation.

Staff Leadership and Development:

- Lead, inspire, and motivate the staff team of 10 to achieve the charity’s objectives and create a positive workplace culture.

- Put in place a system of staff performance development and appraisal, and prioritise staff support and well-being.

- Manage the recruitment and retention of staff, ensuring appropriate training and development opportunities are available.

Operational Management:

- Oversee the delivery of high quality services and projects through effective leadership, oversight and delegation.

- Ensure ALM’s significant and dedicated team of volunteers is supported and deployed to maximise their skillset for the benefit of the charity and its service users.

- Oversight of ALM’s physical resources including premises and equipment. 

Governance, Compliance and Risk Management: 

- Work closely with the Board of Trustees to ensure effective and transparent governance including the development, review and implementation of policies.

- Take the necessary actions to ensure the charity complies with all legal and regulatory requirements and work with the Trustees to Identify, analyse and mitigate organisational risks. 

Fundraising and Financial Management: 

- Develop and implement a fundraising strategy to provide long term sustainability. 

- Maintain and build relationships with trusts, foundations and other donors that support the work of the charity.

- Lead financial planning and manage the budget, ensuring effective use of resources and financial accountability.

External Representation: 

- Build strong relationships with key external partners, including local authorities, government agencies, and third sector organisations. 

- Act as the public face of ALM, champion the charity’s cause, develop key messaging and promote its mission to a wide audience, including dealing with challenging and sensitive contexts. 

Key Skills & Experience Required:

• Leadership: Previous experience as a CEO or senior manager in the third sector is highly desirable. Proven ability to lead and inspire teams, set a clear vision, develop and implement strategies, implement change and drive organisational success is required.
• Fundraising Expertise: Experience in fundraising, partnership building, and donor relations.
• Financial Management: Strong understanding of budgeting, financial planning, and financial management.
• Governance: Familiarity with UK charity governance and compliance requirements.
• Problem-Solving Skills:  Ability to deal positively with challenges, be pro-active, have strong analytical and problem-solving skills and demonstrate resilience.
• Communication Skills: Excellent verbal and written communication and interpersonal skills. High level of emotional intelligence, ability to engage and work with people from different cultures and backgrounds.
• Knowledge of the Refugee and Asylum Sector. Experience of working in the asylum and refugee sector is desirable. Empathy and understanding for those going through the asylum system is essential.
• Values: a strong commitment to social justice and to the charity’s mission and values.

Candidates must have right to work in the UK. Applications from people with lived experience of the asylum system are particularly encouraged.  

Creative Support have a new position available for an Internal Auditor. You will work as part of a small team to oversee the proper governance of financial compliance across the organisation, both within our care services across the country and our head office departments.

This will include:

• Conducting proactive internal finance audits of social care services.

• Conducting proactive internal finance audits of head office departments.

• Conducting reactive fraud and financial abuse investigations.

• Contributing to policy reviews surrounding both client and corporate finances.

• Conducting finance training.

• Working on the continuous improvement of systems relating to both corporate and client finances.

• Developing fraud awareness campaigns across the organisation.

This is a fantastic opportunity to make a difference to the lives of at-risk adults within the charity sector.

We are looking for candidates with a high level of self-motivation and excellent organisation skills to join our Investors In People team, who are also Made in Manchester Awards Team of The Year 2024. You will have a strong work ethic and the ability to form relationships across the organisation. 

It is essential that you have a high level of numeracy and written communication, including effective report writing and a sensitive approach to providing feedback. You will also be able to carry out training with small groups and appropriately manage financial investigations should these be required.

This is a very varied role with the opportunity to really develop your skills and to impact on the organisation at a strategic level. Training and ongoing support will be provided. Travel will be required, including some overnight stays. This is paid for by the organisation and subject to flexibility approved by your line manager. A full driving licence is preferred but not essential.

Vacancy Reference Number: 82624

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

Salary: £26,000 per year
Working hours: 35 hours/week
Department: MHCBS/Advice Services
Number of posts needed: 2
Location: Hybrid, 2 days/week in the office
Working Pattern: Monday to Friday
Reporting to: Head of Vulnerable Clients / MHCBS Manager
Contract: 1 year – Fixed-term contract
Application Closing Date: 11 June 2025

The Mental Health Crisis Breathing Space (MHCBS) team at Toynbee Hall is part of a national initiative launched in partnership with We Are Group and The Kaleidoscope Plus Group, funded by the Money and Pensions Service (MaPS). This service provides individuals undergoing mental health crisis treatment with temporary protection from debt collection activities, allowing them a “breathing space” to focus on their recovery without the immediate pressures of financial obligations. Toynbee Hall contributes to this initiative by offering regulated debt advice, conducting renewal checks, and providing comprehensive signposting support, ensuring that clients receive holistic assistance during their crisis period.

Scope of role

The Administration Coordinator provides crucial support to the Mental Health Crisis Breathing Space (MHCBS) team by managing administrative processes efficiently. The role focuses on handling key back-office tasks that enable the team to deliver timely and accurate support to clients and stakeholders.

Responsibilities and Accountabilities

• Coordinate team inboxes and triage emails to appropriate team members or stakeholders, ensuring timely and accurate responses within SLAs – handling routine enquiries as standard and more complex enquiries as directed.
• Coordinate team tasks in AdvicePro, resolving issues, issuing or preparing correspondence, and highlighting urgent or non-standard cases for direction and resolution.
• Ensure CRM is maintained with accurate client and case information, running reports for management to review cases, prepare MI returns and support invoicing routines.
• Resolve or triage enquiries via the Insolvency Service portal, ensuring compliance with guidelines.
• Process incoming MHCBS applications and handle scheme closures using standard operating procedures, escalating non-standard issues or cases for direction and resolving issues.
• Support accurate reporting by ensuring high data integrity and flagging inconsistencies.
• Coordinate administrative needs for team meetings, external engagements, and cross-agency

Essential Criteria:

• Strong administrative and organisational skills.
• Attention to detail and ability to follow procedures.
• Experience working in a team environment.
• Good written and verbal communication skills.
• Comfortable using Microsoft Office and CRM systems.
• Able to work independently and manage time effectively.
• Alignment with Toynbee Hall’s mission and strategy
• Alignment and willingness to work in line to our values:
• Inclusive – open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
• Courageous – principled, ambitious and acting with integrity.
• Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves
• An understanding of safeguarding and willingness to develop understanding further

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Position: Evidence Programme Lead
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London with flexibility to work remotely 
Salary: Starting from £44,339 per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession/Technical  
You’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

It is a very exciting time to join the MS Society as Evidence Programme Lead. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy.

We’re looking for a person with strong social research skills who has the ability to lead our Evidence team. We’re looking for someone who can work collaboratively across the organisation to ensure we’re developing our evidence base to inform our work.

With extensive experience and knowledge of applied research, evaluation and data analysis, you’ll provide strategic leadership to design, develop and deliver a programme of evidence projects as well as managing a team of evidence officers, identifying gaps in our evidence and providing advice about how to fill them.

You’ll deliver internal projects and commission external research projects, working with colleagues in policy, press, campaigns and beyond to do so. Contributing to key internal working groups will be another key aspect of the role, as well as monitoring and responding to requests for evidence. And you’ll be committed to ensuring people with MS are involved in the design and delivery of evidence projects and to ensuring we seek views from people from a wide range of backgrounds.

Closing date for applications: 9:00 on Thursday 19 June 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

At the Guide Dogs our Access Assistants help our employees to live the life they choose by working as a driver and support worker to enable the person supported to carry out their duties efficiently and effectively. An Access Assistant does not fulfil the role for the individual but enables the person supported to carry out their role by supporting tasks to enable them to be successful in their role.

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This role will include driving daily, working closely with the Habilitation Specialist. You will ideally be located within a 30-minute commute of NG9, use of vehicles will be discussed in more detail at interview. You’ll be working 22 hours per week and the majority of hours are likely to be spread across 3 days between 9am to 5pm. However, there may be some flexibility around how hours can be split, which we are happy to discuss at interview.

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The Access Assistant will be confident when driving to new and unfamiliar locations and will possess strong written skills, including the ability to take accurate notes and keep clear records. They should be comfortable using basic IT tools such as email, word processing, and data entry programs. The role requires someone who can follow verbal instructions and work independently once tasks have been explained. Reliability and good time management are important, as is the physical ability to lift and carry items when needed.

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Previous experience working with individuals who have physical or sensory processing access needs would be beneficial, as would familiarity with accessibility software or adapting digital and printed content. Experience supporting professional or training events may also be useful.

The successful candidate will approach their work with a calm, friendly, and respectful manner, maintaining a high level of discretion and confidentiality. They should be adaptable, open to varied tasks, and comfortable working one-to-one or in unfamiliar environments. A commitment to inclusion and accessibility, and working in a values-led way, is central to this role.​

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No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

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About Us

If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.

If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Every day is different at Guide Dogs. And no person with sight loss is the same. We work side by side, on our sites and in the community, in schools and on our streets, supporting people to live the life they choose. Our staff therefore also work in different ways to support the delivery of our life changing work.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

For high volumes of applications, we reserve the right to close adverts earlier than advertised.

As the Head of Connect & Nourish you will be responsible for providing a welcoming, accessible and nurturing environment based on all aspects of food from sourcing to delivery. This role is much more than delivering healthy, nutritious food, it is also about encouraging and enabling social and community cohesion through fellowship and support.

You will work closely with the CEO and Senior Leadership Team (SLT) to provide the strong, caring and effective leadership required for GL11 to thrive. You will consult and advise on GL11’s strategy and operational plans, making sure your team’s personal objectives are aligned to the overall plan and are on track to meet the agreed targets.

Through your leadership GL11 will continue to grow and be visible whilst meeting the varying needs of our communities. You will ensure that the welcoming and supportive culture of GL11 continues to inspire and that our vision, values and key aims are a living part of all our work. You will work collaboratively with the community to understand how, together, we can begin to effect system change in all our areas of work. You will use a community development approach and deliver through a range of resources including volunteers.

This role is based at the GL11 Community Hub in Cam, Gloucestershire. Remote working opportunities are very limited as community connection is an important part of the role.

For further information please look at our website and especially the Impact page. You are welcome to call us for an informal chat about the role.