Resourcing manager jobs
We are looking for someone to join our Senior Leadership Team, providing strategic direction overseeing finance, HR and IT in a newly created role for the charity. This is an exciting opportunity to make a real difference to the people who access our services, working towards a safe home, better life and fairer future for everyone.
We were founded to help people facing the devastating effects of homelessness. Today, we also tackle the causes and consequences of poverty and inequality.
As Director of Finance and Resources, you will lead the financial strategy to underpin the overall organisational strategy, ensuring robust financial management, foster a supportive and inclusive workplace culture, and lead the development of digital systems that enhance service delivery and organisational resilience.
This is a hands-on leadership role where you will combine strategic insight with practical delivery.
You will bring:
· Senior leadership experience in leading a finance function, ideally in a charity or not-for-profit organisation
· An accountancy qualification and excellent technical accounting skills
· A strategic mindset and experience of leading and managing change
· A collaborative leadership style with excellent communication skills
· Commitment to continuous improvement
The selection process will include two stages, an initial interview taking place on 3rd or 4th December via Microsoft Teams followed by a face to face interview on 9th December.
To apply, please submit your CV along with a cover letter no longer than 2 pages addressing how you meet the criteria in the person specification.
A safe home, better life and fairer future for everyone.
The client requests no contact from agencies or media sales.
ABOUT EX CATHEDRA
Ex Cathedra is a world-class vocal ensemble that leads the choral sector in the fields of performance, learning and wellbeing. We believe everyone should be able to experience the remarkable physical, mental and emotional health benefits of singing together, and have opportunities to be inspired by extraordinary choral music.
It is an exciting time to join Ex Cathedra. Over the next 2 years we will celebrate the legacy of founder Jeffrey Skidmore OBE and welcome a new artistic director. We are enjoying audience growth, our projects are being recognised at Award ceremonies, and we have recently recruited two new fundraising roles.
You would join a supportive, dedicated and financially literate team, working closely with the General Manager and the Director of Education & Participation. You will be an important part of the Ex Cathedra ‘family’ - musicians who deliver the highest quality performances and participatory experiences.
THE ROLE
We are excited to advertise this full-time Finance Manager vacancy (£37,500-£40,000). The role encompasses the financial operations of the charity - from purchase ledger and payroll to preparation of the management and statutory accounts and delivery of Board reports. In autumn 2024 we migrated to iplicit, with the potential to realise further efficiencies.
Full details are listed in the Application Pack. Key points include:
Key points include:
- Deliver the financial accounting process, including timely and accurate purchase ledger and sales ledger, processing payments accordingly
- Undertake bank reconciliations
- Monitor debtors and creditors
- Process payroll and pensions
- Ensure statutory obligations and deadlines are met, including payments and reports to HMRC for PAYE & NI
- Prepare annual accounts and meet external audit requirements in accordance with current SORP
- Prepare creative tax relief claims
- Cashflow forecasts
- Prepare management accounts and reports for the Board of trustees and other financial reports that may be required
- Calculate and submit VAT returns
- Prepare financial documents for Arts Council England submissions
- Work with the team to ensure accurate project projections
- Drive improvements and efficiencies
- Support fundraising, including Gift Aid
- Act as Company Secretary
- Support the General Manager with insurance renewals
ABOUT YOU
We anticipate you will be part- or fully-qualified (ACA, ACCA, CIMA or CIPFA), and excited by the opportunity to have operational responsibility for the full financial processes of Ex Cathedra. You are the kind of person who is equally willing to support the strategic planning of the organisation and to roll up their sleeves to ensure sales invoices are raised and suppliers are paid efficiently.
Essential:
- Experience of working in a complex finance role, preparing statutory and management accounts
- Experience of owning/managing efficient finance processes and controls
- Highly proficient and confident with modern, cloud-based finance software, spreadsheets and other relevant software
- An understanding of partial exemption VAT
- Knowledge of charity SORP
Desirable:
- Recent experience of iplicit, charity SORP and partial exemption VAT would be very helpful
- Interest or experience of supporting strategic initiatives and developments
The successful candidate will demonstrate a track record of:
- Developing strong working relationships and possess excellent interpersonal and communication skills
- Effective time management and of being able to prioritise and plan
- Meticulous accuracy and attention to detail
- Inspiring confidence from colleagues across the organisation and at Board level
- Meeting deadlines
We welcome pre-application conversations if you would like to know more.
Thank you for your interest in this role - Peter & the team at Ex Cathedra.
We would also consider a part-time Finance Manager (3 days pw) with the appointment of a part-time Finance Coordinator (2 days pw). Please contact Peter Trethewey, General Manager, ahead of application if you would like to apply on this basis.
We seek to reach and inspire through outstanding vocal experiences - in performance, by nurturing talent, through education and participation projects



The client requests no contact from agencies or media sales.
Help shape the financial heartbeat of a growing feminist charity.
Rape Crisis South London (RCSL) is seeking a Finance Manager to join us at an exciting time of change and growth.
With a new CEO and SLT, together with an ambitious and inspiring new vision, Rape RCSL is undergoing significant transformation in the run up to a new organisational strategy. This is a fantastic opportunity to play a pivotal role in ensuring the smooth financial running of a vital and expanding service across twelve South London boroughs.
About Us
RCSL is a leading specialist charity providing trauma-informed services. We offer counselling, group therapy, advocacy, and prevention education, as well as professional training.
Our work is grounded in feminist principles, empowerment, and equality — and we’re proud to be part of a national movement working to end sexual violence and abuse.
About the Role
As Finance Manager, you’ll oversee the day-to-day finance functions of the organisation, ensuring accuracy, efficiency, and compliance across all financial activities.
You’ll be responsible for preparing and posting journals, reconciling accounts, producing draft management accounts, and managing monthly processes. You’ll also collaborate closely with the Director of Finance and Resources to strengthen financial systems and prepare for future growth — including line management of a new Finance Officer from April 2026.
This role is integral to the effective running of our organisation and offers the opportunity to develop leadership experience within a small but high-performing finance team.
Key Responsibilities
- Manage all day-to-day finance functions and month-end processes.
- Prepare and post journals, reconciliations, and monthly draft management accounts.
- Maintain accurate records and ensure timely settlement of outstanding accounts.
- Monitor debtors and proactively resolve queries and discrepancies.
- Support budgeting, forecasting, and year-end audit procedures.
- Ensure compliance with charity financial regulations and internal controls.
- Support the continuous improvement of financial systems and processes.
- Work collaboratively across all teams to ensure financial awareness and accountability.
About You
You’ll bring:
- AAT qualification (or equivalent), or qualified by experience.
- At least two years’ hands-on experience managing day-to-day finance functions within the charity, voluntary or not for profit sector.
- Experience producing draft management accounts, reconciliations, forecasts and budgets.
- Proficiency in Xero and Microsoft Office 365 (especially Excel).
- Excellent attention to detail, accuracy, and time management.
- A proactive and organised approach.
- Experience of managing people and building collaborative relationships with stakeholders internally and externally.
- Understanding of restricted funds and charity finance principles.
- Commitment to feminist values, equity, diversity, and inclusion with experience of putting these into practice.
What We Offer
- £45,500 per annum (0.8 FTE)
- 27 days’ annual leave + 8 bank holidays (pro rata)
- 3 extra gifted days between 27–31 December
- NEST pension (3% employer / 5% employee)
- Life assurance, healthcare plan, Employee Assistance Programme, and cycle-to-work scheme
- Supportive, feminist workplace culture with flexible hybrid working
How to Apply
Please send your CV and a cover letter explaining how you meet the person specification
The position is offered on a flexible basis. The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
We are an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement.
No agencies please. Unsolicited emails from agencies will not be responded to
The client requests no contact from agencies or media sales.
Resourcing Business Partner | Permanent | Birmingham | £44,000 - £46,000 + Benefits
For Europe's largest infrastructure project, we're recruiting a permanent Resourcing Business Partner. This role will manage end-to-end recruitment activities for a designated directorate including requirements gathering, briefings with hiring managers, setting timelines and milestones, preparing and posting adverts, managing agency briefings, reviewing applications, sitting on interview panels, and then the management of offers and the onboarding administration.
This role will suit someone proactive, and resilient to ambiguity and change, with either an agency or in-house background.
Main Duties:
- Campaign Management: partnering and advising stakeholders on end-to-end recruitment processes including interviews and assessments
- Creating and posting engaging adverts across platforms
- Managing and reporting on campaign metrics and MI, updating the ATS accurately
- Candidate and Manager Experience: Briefing with hiring managers and agency suppliers and partner with managers on skillsets required, route to market, assessments and milestones
- Fully manage end-to-end recruitment activity and administration
- Maintain contact with candidates throughout the campaign (including CV review, interview, and feedback) to ensure a positive experience
- Manage the candidate offer process, maintaining effective communication through offer acceptance, onboarding and notice period
- Ensure a smooth transition from recruitment process into the new starter processes
- Actively promote and embed DEI across your work.
Person Specification:
- Track record of end-to-end recruitment processes
- Track record of delivering high volume recruitment across multi-disciplines
- Experience of ATS and data manipulation tools including Excel
- Comfortable in both a partnering / delivery and administration focused role
- Knowledge of DEI practices in recruitment
- Excellent administrative, collaborative and prioritization ability
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
About The Social Change Nest
At the Social Change Nest (SCN), we’re radically transforming the funding landscape and strengthening civil society. We remove the financial and administrative barriers – like bank accounts and legal structures – that often prevent communities, grassroots groups and informal movements from accessing funding and focusing on their core mission. We also work closely with funders, providing Grant Distribution and Fund Management services, enabling them to support social action with confidence and transparency.
We currently support over 600 groups across the UK and abroad addressing issues such as social injustice, climate, housing, wellbeing and animal rights. We are at the forefront of Fiscal Hosting in the UK and, since our inception in 2020, we have supported groups in securing over £37m in funding, helping them take advantage of opportunities that may have otherwise been unavailable.
The Social Change Nest is part of The Social Change Group. We are a Disability Confident Employer, and an accredited Living Wage Employer. In addition, we were listed as one of the top social enterprises in the UK in the SE100 for the last three years.
We work with all types of social movements and community groups, from climate to housing, wellbeing and animal rights. Read more about this here.
How we work
You’ll be joining a close-knit team, supported and developed to be the best you can be. We believe that every member of our team brings a unique perspective from their experiences and abilities and we encourage everyone to be a curious soul about how we can improve everything we do, from how we interact as a team to how we deliver for our clients and communities.
Underpinned by our values of collaboration, curiosity, courage, and creativity, we work closely and with care with our partners because we believe relationships are the glue that hold us all together.
We’re a growing business and operate at pace to keep up with the challenges that the sector faces. We have established a lot, but as we grow, we’re still working some things out. The right person will thrive in this environment and feel a level of ownership to support the build out of things we need as we need them.
The ideal person will enjoy working towards building something new and exciting for our clients, and be able to thrive when things change quickly which you need to adapt to. You’ll be the type of person that will intuitively look at the entire system and how your role and function fit into it, always looking to collaborate and make sure there’s great communication across each part of the business.
About You
We are looking for a HR Manager to lead on external HR services delivered through The Social Change Hive (SCH). The Social Change Hive is an ethical payroll management service for people and organisations working towards social change. This role ensures that Hive clients receive expert HR guidance, compliant processes, and a positive employee experience.
Internally, The Social Change Nest’s day-to-day HR administration will sit with the Operations Manager – People & Systems. The HR Manager will collaborate with the Operations Manager to ensure alignment and provide specialised HR expertise where needed but will primarily focus on client-facing HR expertise.
Skills & Experience
- Proven experience as an HR Manager or similar role,
- Strong understanding of UK employment law and HR compliance.
- Experience with employment services is a strong advantage.
- CIPD qualification level 3 is essential.
- Experience of working within a team, with excellent communication skills
- Experience of managing HR platforms is desirable
- Exceptional organisational skills
- Excellent interpersonal and communication skills
- Ability to work with diverse social organisations, activists and changemakers
- Enjoys working in a fast paced environment
- Demonstrable experience of project management
- Exceptional attention to detail
- Strong and creative problem-solving skills
- Process-oriented
- Strong interpersonal skills and experience with stakeholder management
- Confident with numbers and finances
We will give you full training on our internal systems and processes and other methodologies that will be relevant to your role.
Key responsibilities
Client HR Support & Advisory (50%)
- Provide expert HR advice and support to Hive clients, ensuring compliance with UK employment law.
- Act as the main point of contact for client employee relations (e.g. disciplinary, grievances, contract changes, leave entitlements).
- Support Hive clients with recruitment and induction processes, ensuring accessible, values-led practices.
- Deliver HR compliance checks for Hive clients, including contracts, policies, and processes.
- Advise clients on best practice for wellbeing, inclusion, and trauma-informed HR.
Compliance & Risk (20%)
- Ensure Hive services remain compliant with UK employment law and statutory requirements.
- Monitor changes in employment law and update Hive policies, templates, and processes accordingly.
- Oversee HR risk management for client organisations, escalating high-risk issues to Head of Operations.
Client HR Systems & Processes (15%)
- Manage Hive’s HR platforms (e.g. BrightHR) for client employees.
- Ensure accurate employee records and reporting for Hive client staff.
- Maintain and update client-facing HR resources and guidance.
Payroll & Benefits (10%)
- Support Hive’s payroll function by advising on client HR inputs (contracts, salary sacrifice schemes, benefits).
- Liaise with SCN Finance and external providers to resolve client payroll queries.
Internal support to Operations Manager (5%)
- Support Operations Manager with escalated HR queries and employee relations management
Terms and benefits
Terms: The role will be 30 hours/week. We will consider well-structured JobShare applications. As we often work with volunteers, occasional evening and weekend work will be required and compensated through TOIL. Occasional UK travel will be required (by arrangement).
We are open to exploring flexible working arrangements and supporting you to meet commitments you may have.
Salary: £31,416 (pro rata, 30 hours a week)
Contract duration: This is a permanent contract.
Location: You must be based inside the UK. We have an office in Farringdon, London which London-based staff are in 2-3 times a week. We do have some staff working remotely but due to the responsibilities of the role, we would prefer the Head of Operations to be London-based.
We hold quarterly all-staff strategy meetings and annual away days which you will be required to attend in person and for which we will cover the cost of your travel. You will be required to come together with the team occasionally and these travel costs will not be covered, we try our best to keep these to when only necessary.
Language skills & visa status: Candidates must be fluent in English. You must have the right to work in the UK independently, as we are unable to provide visa sponsorship.
Holiday: 28 days plus bank holidays
Employer pension contribution: We offer a 3% employer pension contribution, that you will be auto enrolled into after 3 months of employment with SCN.
Additional Paid Time Off: We offer 2 days of paid voluntary time off, encouraging all staff to serve as trustees or any equivalent voluntary positions to contribute to their communities
Mintago: The health and wellbeing of our staff is very important to us. We offer all of our staff access to Mintago which offers a 24 hour support line, structured counselling with external support, and a bank of online resources such as webinars and articles tailored towards health and wellbeing for both you and the members of your family, and access to some types of legal advice. You can see their website for details. They also offer access to a 24hr virtual GP.
Financial Wellbeing: The financial wellbeing of our staff means a lot to us. We offer the following to our staff to help them reach their financial goals:
- Salary sacrifice/exchange schemes for groceries, childcare and pensions, which provide staff with savings on National Insurance contributions, and tax where applicable.
- Financial wellbeing platform allows staff to check their pension dashboard, plan for retirement and search for forgotten/lost pensions. There is also a smart saver plan and we provide access to financial advisers for free.
- Benefits app – retail discounts. Select from over 80 brands.
Start Date: January 2026, or sooner depending on availability
How to apply
To apply please fill out this application form, following the instructions on the first page.
IMPORTANT: You will need to sign in with a Google account in order to access the form. This is required to enable you to attach a CV to your form submission.
We recognise that AI tools are becoming increasingly prevalent in various aspects of professional life, including the job application process, view our AI use guidance for some points to consider.
Hiring process
We strongly encourage applicants from a wide variety of backgrounds. We are committed to our staff representing the wide variety of backgrounds represented in the communities we work with. If you are concerned that you may not fit 100% of the job specification – please throw your hat in the ring. We never put formal education requirements on any role as we value lived experiences as highly as formal education and training qualifications.
We follow a blind recruitment process, which means that hiring managers for the role can only see your work history and cover note when deciding to progress to the interview stage.
If you need any accessibility accommodations for this application please do not hesitate to contact us via the details on our website.
Please visit our main vacancies page for our equal opportunities statement.
The client requests no contact from agencies or media sales.
The LTA Tennis Foundation, the LTA's official charity, is in the exciting, early stages of their fundraising journey and we are looking to recruit our first Philanthropy Manager, to support the Fundraising Lead in delivering our plan, taking a particular lead on managing our relationships with High Net Worth Individuals (HNWIs).
We are fortunate to have an impressive, and growing, portfolio of prospective major donors and this role will be responsible for further prospecting, the cultivation of gifts, and stewarding of HNWIs – ensuring we build high impact relationships that help us to achieve our ambitious financial targets. While major donors will be your focus, as a small team, you will also play an important role in supporting the Fundraising Lead with a significant programme of wider activity within our fundraising plan.
We are looking for a highly motivated and results driven fundraiser, with demonstrable experience in securing major gifts from individuals, exceptional interpersonal skills and a passion for the power that sport can play in improving lives.
Although the Philanthropy Manager will be employed by the LTA, which brings the opportunity to utilise the significant infrastructure and resources of a large organisation, your work will be dedicated to the LTA Tennis Foundation.
- This is a permanent role, however we are opening to considering part time applications, although you must be able to commit to 3 days per week, minimum.
- Hybrid working
- Please note, the application window for this role closes at midnight on Sunday 16th November
- First stage interviews will take place via Teams on Wednesday 26th November
- Final stage interviews will take place in-person at the National Tennis Centre on Wednesday 3rd December
The client requests no contact from agencies or media sales.
Role: People Systems and Data Advisor
Department: People and Culture
Hours: 41 hours per week; 1 hour paid lunch; hybrid working available
Contract: 12-month FTC with potential to extend
Salary: £32,297 - £38,182 depending on experience and qualifications
About the role:
Join us in shaping the future of People and Culture at the British Museum, as we procure a new best-in-class HR and Recruitment System (HRIS).
As our HRIS technical lead, you'll play a key role in improving how we manage and use people data, ensuring our systems are accurate, efficient, and aligned with the Museum's evolving needs. You'll be the go-to expert for HRIS support, data analysis, and system enhancements, helping us deliver a high-quality service to our teams.
This is an exciting opportunity to contribute to a forward-thinking transformation programme, working closely with our People Systems and Payroll Manager, and Head of People Transformation.
If you're detail-oriented, tech-savvy, and want to delivery an excellent service to the Museum's employees, we'd love to hear from you!
Key areas of responsibility:
- Be the technical expert for the HRIS providing support and coaching to colleagues and new users, reporting any required fixes, testing and support continuous development of the HRIS.
- Provide project support with the delivery of the HRIS project, including but not limited to the design, procurement and implementation of a modern and future-focussed HRIS.
- Ensure data integrity through the use and creation of validation reports to identify and correct issues, errors and anomalies in relation to post, employee, pay and reporting lines.
- Cleanse, prepare and analyse people related data to support the production of the People Management Reports on a monthly and quarterly basis.
Benefits:
- Be a part of a world-renowned institution, where history, culture, and innovation come together!
- 25 days annual leave (rising to 30 days after long service) plus 2.5 privilege days, in addition to bank holidays
- Generous civil service pension scheme (find out more )
- Complimentary exhibition tickets
- Free entry at paid national museum and gallery exhibitions
- Free and discounted entry to international cultural organisations
- Interest-free travel loans and rental deposit loans
- Employee Assistance Programme for mental health support
- 1 hour paid lunch break
- Subsidised staff canteen
- Discounts on gift shop purchases
Our New People and Culture Department:
The British Museum's HR team is now known as People and Culture, reflecting our renewed commitment to creating a workplace that is inclusive, innovative, and deeply supportive. As part of this dynamic team, you'll help shape the employee experience across the Museum, guided by our values:
- Care Deeply
- Embrace the Unknown
- Spark Curiosity
- Value Many Voices
These principles drive everything we do, from improving systems and processes to fostering a culture where everyone feels heard and empowered. If you care about making a meaningful impact and being part of a team that's transforming how we work, we'd love to welcome you.
If you have any additional needs that we should be aware of to support you with your application, please provide details
*Unfortunately, for this role we are unable to offer Sponsorship to applicants*
The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
The Museum's aim is to hold a collection representative of world cultures and to ensure that the collection is housed in safety.



WCCM seeks to appoint an experienced, creative, and highly motivated Grant and Major Donor Fundraising Manager to lead fundraising and grant management across a global organisation dedicated to the teaching of Christian Meditation.
Working to the Executive Director, you will interact with our decentralised finance, marketing and communications staff and volunteers.
Together, you will nurture Major Donor relationships and create and manage appropriate donor stewardship schemes and rationalise our income streams.
You’ll ensure grant reporting and management is kept on track whilst developing targeted proposals for new funding from sympathetic donors in the arena of Trusts and foundations.
You will work to support both our teaching and resourcing of meditation and the running of our retreat centre in Bonnevaux, near Poitiers in France.
An excellent writer with excellent financial and budgeting skills, you will be adept at pulling together relevant, succinct and compelling information for our donor reports and bids.
You’ll work with communications staff to develop impactful donor communications which enhance our accountability and inspire renewed major donations.
You will have a demonstrable track record in winning grants as well as in the stewardship of major donors.
Occasional trips to France.
Interest in Christian Meditation/Spirituality an advantage.
Interviews: early December 2025
Governance Manager (12-months maternity cover)
About the role
This is an exciting time to join Emmaus UK and provide maternity cover for our Governance Manager.
This standalone role is responsible for managing the operations of the board and committees of Emmaus UK, as well as for providing support to local boards at Emmaus communities across Great Britain as they look to develop their governance arrangements.
The postholder will manage the board of trustees, leading on recruitment, induction and compliance, ensuring meetings run smoothly and are minuted effectively. They will also work as company secretary, managing the smooth-running of the AGM, and ensuring returns are made to Companies House and the Charity Commission within appropriate timeframes.
The Governance Manager is responsible for monitoring the development of policies, tracking completion and working with managers to continuously improve policies in line with changing regulation.
The role will also involve extensive work with members of the Emmaus movement, through the performance of reviews of local governance of members, reporting back to local boards on areas to celebrate and actions to develop. They will also be responsible for developing Emmaus UK’s best practice toolkit for trustees to refer to in developing their local governance arrangements, and for liaising with the wider Emmaus movement through facilitation of the membership processes with Emmaus Europe and Emmaus International.
About Emmaus UK
We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
Emmaus is a unique, secular organisation supporting homeless and socially excluded people by providing a home, meaningful work opportunities and a sense of belonging.
There are currently over 30 Emmaus communities across the UK, stretching from Glasgow to Dover and Norfolk to South Wales, including three Emmaus groups working towards the development of services in their areas. Collectively the Emmaus federation supports more than 1,000 people with experience of homelessness.
Emmaus UK Governance
- Manage the board of trustees, leading on recruitment, delivering a comprehensive and appropriate induction, dealing with enquiries, maintaining declarations of interest, skills audit and eligibility forms and ensuring all details are up to date and accurate.
- Act as company secretary for Emmaus UK, leading on the preparation for and delivery of the Annual General Meeting, filing required returns, developing documents associated with membership, and ensuring the charity is compliant with relevant charity and company law.
Board and Committee Meetings
- Coordinate board meetings including organising venues, liaison with the relevant secretary and chairs in creating agendas, preparing and distributing papers and taking and circulating accurate minutes
- Oversee the smooth-running of committee meetings in conjunction with the admin team, including creation of the annual calendar.
- Ensure all follow up actions are coordinated, and ongoing rolling actions logs are maintained and appropriately shared with the Emmaus UK staff team.
Emmaus UK Governance Development
- Lead on governance projects within Emmaus UK, including but not limited to risk, policy management and internal governance reviews, reporting to the Board and subcommittees as appropriate.
- Provide governance advice and support to staff members on an ad hoc basis.
- Monitor all internal policies and procedures ensuring they are fit for purpose and kept under review by the relevant staff members.
Federation Governance
- Lead on reviews of members’ local governance arrangements, scheduling, undertaking analysis, reviewing documentation, collating responses from members and observations from Emmaus UK Senior Leadership Team members, and reporting to local boards on findings and Emmaus UK’s Audit & Risk Committee on emerging themes.
- Provide guidance for federation members on governance development through ad hoc advice, the production of governance toolkits and supporting resources.
- Facilitate the membership processes and requirements for Emmaus Europe and Emmaus International, supporting transitioning members and contributing to movement-wide events such as the World and Regional Assemblies, international visits and exchange programmes.
To apply
· To apply for the role, please complete our application form and equal opportunities monitoring form and email us, our Email address is in the application Pack by COP Wednesday 19th November 2025.
· Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
· Those shortlisted will be invited to an interview conducted via Microsoft Teams on Wednesday 26th November or Friday 5th December 2025.
· If you would like to arrange an informal discussion about the role, please email us, the email address is in the Application Pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Full time, 37.5 hours per week. Open to conversation on flexible and compressed working arrangements.
Reports to: Head of HR
Direct reports: 3
Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.
Closing Date: Friday 14th November
About the role:
A new and exciting role has arisen within our HR team as HR Manager to lead and execute day-to-day HR operations. You will support a team of HR Coordinators to ensure that every stage of the employee lifecycle is handled efficiently and accurately, in accordance with legislation, organisational policies, and best practice.
As part of the role, you will maintain consistency, quality, timeliness, and precision across all HR (including Recruitment) administration and employee relations work. In addition to leading HR operations, you will also serve as a business partner: advising and supporting managers in allocated parts of the organisation, diagnosing operational people issues, and helping to put in place practical, effective solutions, whilst supporting them in delivery of their people strategies.
What you will be doing:
- Lead, manage, coach, and allocate tasks to HR Coordinators; oversee daily workload and priorities, ensuring quality standards are maintained
- Lead annual reviews of HR operational processes, identifying and implementing improvements to enhance service standards and efficiency.
- Own the HR operational risk register, proactively identifying risks and supporting mitigation strategies.
- Be accountable for all aspects of the employee lifecycle ensuring timely and compliant completion of key processes
- Ensure integrity of employee records and that the HRIS (currently SelectHR) is used properly in terms of effectiveness and efficiency as well as data quality/compliance standards.
- Ensure compliance with UK employment law and internal HR policies in all operations; this includes handling policies, contracts, terms & conditions, and ensuring they are up to date and applied properly.
- Proactively use HR data and analytics to identify trends, inform decision-making, and drive continuous improvement in HR service delivery.
- Deliver strategic guidance and expert support to people managers for Employee Relations (ER) issues in line with allocated business areas* in relation to absences, performance issues, grievances, disciplinaries; support HRBP colleagues as required and escalating more complex or higher risk cases to Head of HR for guidance where required.
- Lead or support HR-related projects and change initiatives, including process improvements, policy updates, and system implementations ensuring we seek continuous improvement/evolving practices in line with best practice.
Your experience:
- Strong people skills: able to coach, guide, communicate clearly with staff and managers.
- Strong organisational skills; able to manage multiple tasks, priorities, deadlines.
- Demonstratable understanding of UK employment law and statutory HR compliance with experience of business partnering.
- Ability to manage and develop operational staff, driving continuous improvement and service excellence.
- Strong stakeholder management and influencing skills, with experience supporting managers and external partners.
- Competence with HRIS / HR systems, Microsoft Office and managing process flows. (The current HRIS is SelectHR and the ATS is Workable).
- CIPD qualification Level 5 or equivalent desirable but not necessarily essential.
- Relevant HR / business / administration qualification or equivalent experience.
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.
We are building a future where all disabled people have the transport options to make the journeys they choose.
The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Mental Health Crisis Breathing Space (MHCBS) project is a national initiative providing debt respite for people receiving mental health crisis treatment. Toynbee Hall plays a key role in delivering this support through our dedicated Advice Team, which offers regulated debt advice, manages MHCBS renewal checks, and provides wraparound signposting to additional services.
The team is made up of skilled Debt Advisors and Project Administrators, supported by technical supervision to ensure consistent quality and compliance. Together, they help clients navigate complex financial situations with empathy and professionalism. The Advice Manager oversees the delivery and performance of this service, ensuring advice is accurate, person-centred, and aligned with Toynbee Hall’s high standards.
Through this collaborative and well-supported structure, the team helps people in crisis regain financial stability and build long-term resilience.
Job purpose
Lead and support the delivery of high-quality local services by working collaboratively with your team to ensure daily, uninterrupted provision. Provide clear guidance, set achievable targets, and foster a positive, solution-focused environment. Champion team objectives and encourage shared success. Monitor and audit advice quality to maintain compliance and consistency with internal and external standards. Build strong relationships with our contract lead, providing accurate reporting and constructive feedback to drive continuous improvement and service excellence.
Scope of role
The Advice Manager is responsible for the effective national management and delivery of the Mental Health Crisis Breathing Space (MHCBS) service. This role oversees day-to-day operations, ensuring that advice provision meets the highest standards of quality, consistency, and compliance in line with both Toynbee Hall and Money and Pensions Service (MaPS) frameworks. Working closely with technical supervisors, quality managers, the Head of Quality and Compliance, and the contract organisation lead, the Advice Manager will ensure the service is performing effectively and meeting contractual targets.
The postholder will bring significant experience in debt advice delivery, including the ability to manage complex cases, creditor challenges, and service escalations with professionalism and sound judgement. They will lead and support a dispersed, largely remote team, oversee auditing and training, maintain oversight of billables, and ensure resources are used effectively. This role requires a balance of operational leadership and technical expertise to maintain service excellence across all areas of delivery.
What We’re Looking For:
- Qualified & Experienced: Level 4 Debt Advice qualification and at least 1 year as a Debt Advisor.
- Leadership Skills: Strong management experience and ability to guide and support a team.
- Collaborative & Proactive: Comfortable working independently and as part of a team, with great problem-solving skills.
- Communication Strengths: Able to influence, negotiate, and give constructive feedback in a positive way.
- Quality Focused: Skilled in monitoring performance, auditing casework, and ensuring compliance.
- Sector Knowledge: Up-to-date understanding of debt advice legislation, policy, and best practice.
- Organised & Analytical: Excellent planning skills, report writing ability, and confidence with data and Microsoft Office.
- Committed to Growth: Passion for continuous professional development.
- Commitment to working in line with Toynbee Hall’s values:
- Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious, and acting with integrity.
- Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please see the full job pack on our recruit page, you'll be forwarded here once you press apply.
THE ROLE:
The Service Manager plays a central role in ensuring that every young person who engages with Empire Fighting Chance receives high-quality, personalised support.
In this role, you will ensure that every young person who connects with Empire Fighting Chance receives an outstanding experience. You will oversee the full journey of young people through our programmes. From referral and assessment to onboarding, scheduling and progression. You will ensure their experience is safe and impactful.
You will champion a safety-aware culture across the organisation, embedding safeguarding into everyday practice and leading on case management and risk mitigation. This role is key to building a strong operational foundation for our Centre of Excellence in Bristol. Through strategic management, attention to detail, and a commitment to continuous improvement, you will help shape an environment where young people feel safe, supported and empowered.
WHAT YOU’LL DO:
1. Manage the recruitment of young people
Accountable for the recruitment of suitable young people onto the programmes of Empire Fighting Chance.
- Implement a robust referral criteria process to ensure that Empire Fighting Chance targets the young people that it best supports.Contribute to the development of a ‘bank’ of recommended organisations to share with those young people who do not meet the charity’s referral criteria.
- Contribute to the development of a ‘bank’ of recommended organisations to share with those young people who do not meet the charity’s referral criteria.
- Ensure the recruitment of young people for different Empire programmes meets organisational, grant and contractual targets.
- Provide oversight of all referral partnerships held by Empire Fighting Chance, ensuring all are working as well as they can.
- Ensure the charity collects robust and accurate information from referral partners on young people signposted to Empire Fighting Chance.
- Contribute to building intelligence of local systems within Bristol to shape how we recruit young people, including understanding the education, Special Educational Needs and mental health landscapes.
- Ensure the recruitment of young people onto EFC programmes follows a robust quality assurance process, using data to inform and strengthen existing processes
2. Manage the triaging and scheduling of young people
Accountable for ensuring young people participate in the right programme with the right coach mentor or therapist at the right time.
- Improve the prioritisation criteria to ensure that the charity fast tracks individuals who are most in need of support.
- Identify new approaches to managing the charity’s waiting list, ensuring the programmes can meet their needs and offer the correct resources to support them.
- Implement our assessment process to ensure Empire Fighting Chance gains a full and accurate understanding of each young person’s needs and circumstances.
- Implement a process to match young people with the most appropriate Empire Fighting Chance programme and coach mentor/therapist.
- Strengthen the scheduling process of young people’s programmes at Empire Fighting Chance.
3. Manage a safety aware culture
Accountable for developing of a culture where safeguarding and safety are embedded into every aspect
of our work.
- Champion a safety-aware culture across the organisation, embedding safeguarding into everyday practice.
Be a key part of the safeguarding team and ensure robust safeguarding practices are implemented across all areas of the charity. - Lead on safeguarding case management, including referrals, reporting, and liaison with external agencies.
- Identify, assess and mitigate safeguarding risks in programme delivery and organisational operations.
- Empire Fighting Chance is a charity (1156690) and a company limited by guarantee (08752389) registered in England and Wales.
4. Manage young people’s ‘Empire Experience’
Accountable for Empire Fighting Chance giving young people the best possible experience (outside of the delivery of programmes).
- Identify and implement improvements to The Mill boxing gym to ensure that young people feel safe and have an enjoyable experience (while retaining the look and feel of a real boxing gym).
- Oversee the onboarding process to ensure that young people have the best possible start to their Empire experience.
- Work alongside the Head of Programmes and Community Outreach Manager to develop a ‘bank’ of local organisations and services that young people can be referred onto during or after their programme. Ensure this information is shared with coaches and therapists so they can communicate it to the young person.
- Oversee the offboarding process that will support young people to continue their development after leaving Empire Fighting Chance (e.g. resources and pathways for young people – internally and externally).
- Use data and insights from young people to improve their experience.
5. Manage the provision of family liaison/support
Accountable for providing support to parents/carers of young people.
- Work alongside the Family Liaison Officer to enhance the information, advice, guidance and support provided to parents and carers to ensure young people engage with their programme.
- Oversee the development of practices and interventions that can provide support to parents and carers that will, in turn, have benefits for young people.
6. Line management of a team
Provide strategic direction to a small team in a supportive manner.
- Provide clear direction, support and motivation to team members, ensuring the Centre of Excellence objectives and the experience of young people is central to all decision making.
- Set clear performance goals and expectations for each function area within the operations team to ensure EFC programmes are operating to the highest standards and at optimal capacity.
- Ensure the team receive regular CPD and are equipped with the skills and knowledge to best support young people (many with complex needs).
We're closing applications in two weeks, so you'll need to apply by the 23rd November at midnight.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Faith & Church Engagement Manager
Hours: 35 hours per week
Reporting to: Director of Membership
Period:Permanent
Salary:£37- £42k (depending on experience)
Location: SW1P 3RB United Kingdom
Work Type: Hybrid (2 office days)
Overview
Established in 1876. Mothers’ Union has 4 million members in 83 countries, and our members have been empowering communities to combat poverty, speak up for social justice, and improve wellbeing of those around them for more than 145 years. Family and community are at the heart of all we do, ensuring any change is relevant and lasting.
The ways in which we operate to fulfil that need today are quite different to that of the world of the 19th century, but our vision is still of a world where God’s love is shown through loving, respectful and flourishing relationships.
Mothers’ Union is unique. We do not work alongside communities; our volunteers and members work inside and with communities. Based in countless Anglican parishes, our work is run by local people for local people. Breaking the cycle of dependency, we give people the courage to transform their own lives and communities by facilitating change. Our members show their faith through action, and together aim to stop violence, poverty, and injustice.
From small community initiatives to national programmes our aim is to strengthen family life by nurturing relationships that are loving, faithful and respectful. Each member subscribes to the same values; the moral and ethical codes that are central to the ways in which we operate:
- We are firmly rooted in a voluntary ethos centred on mutual respect and collaboration.
- Our governance, leadership, and programmes are driven by and undertaken by members within their own communities worldwide; and
- We work with and welcome to the movement, people of all faiths and none.
Our members may be part of a branch or a wider parish, which sit within a Diocese, which reports to a Province. These Provinces and Dioceses follow the Anglican Church structure. Or they may be groups that sit outside. We also welcome friends and supporters and a host of active volunteers who support the work we do.
Purpose of the Role
Faith underpins all our work and, in this key role the post holder will support the Christian journey by providing resources for personal prayer, spiritual guidance, corporate worship, religious education, and contribute to and participate in member and central charity led events and worship.
This role will explore and research issues about the Christian faith that are relevant to Mothers’ Union, keep the rest of the Charity up to date on issues in the Anglican communion and wider church – and input into the design of MU strategic aims, and work collaboratively with organisations externally on developing resources and implementing faith-based initiatives.
This role will also be responsible for managing Mothers’ Union’s Church-based membership and our Faith and Diocesan Chaplains member-based forums.
However, the focus for this role will be the proactive outreach, development, and maintenance of faith related relationships primarily in Britain and Ireland. This includes creating and managing high-level networks of Christian influencers, Bishops and the wider clergy, and key faith-based organisations to improve the profile, understanding and integration of Mothers' Union within the Anglican communion and ecumenically and to grow our reach, membership numbers, and influence.
A key remit of the Faith & Church Engagement Manager post will be to participate and contribute to our faith-based discussions and resources within Mothers’ Union. For this reason, the post holder must be a practicing Christian. (Occupational requirement Equality Act 2010).
MAIN RESPONSIBILITIES
Faith management and resources
1. To lead on the development of faith resources within Mothers’ Union (MU) and lead the strategic planning of all faith initiatives, theological rationales for Mothers’ Union specific initiatives and the overall mission.
2. To ensure that MU employees understand as part of the induction process and throughout their employment, how faith guides the work and relationships of MU.
3. Working with the Director of Membership, contribute to the strategic plan for all faith initiatives and clergy and church relations within Mothers’ Union.
4. To lead MU’s faith-based forums, to work where needed with the Worldwide Board and our Central Chaplain.
5. To facilitate theological underpinning to inform our work by exploring, researching, and gathering relevant data from various sources to keep abreast of new developments and initiatives.
6. To generate faith and church-based content for our website, magazine and newsletters and deliver MU’s prayer diary and oversea Midday Prayers.
7. To work with Mothers’ Union Enterprises on resources and products that have a faith dimension or spiritual content.
8. To work with our Worldwide President or designated member of the Worldwide Board to deliver faith and worship materials for Board and Worldwide Council meetings.
9. To receive, monitor and review MU’s worldwide resources to encourage and develop the contribution these make to the distinctive faith work of Mothers’ Union.
10. To maintain and develop all Faith Resources, identifying and developing new and uniquely MU resources to be added and archiving when required dated resources.
Membership Support – Britain and Ireland
1. To produce creative and accessible prayer and worship resources for use within our membership and more widely.
2. To identify the needs of members at every level for up-to-date information and resources on theology, faith, spirituality, worship/liturgy, Christian ethics and pastoral issues for group or individual use, and to commission a range of resources to meet those needs.
3. To build and manage external partnerships, within the Church and with other faith centred organisations, developing and promoting our work with these organisations.
4. Working closely with the Director of Membership and wider Membership team, to plan and lead faith aspects at conferences and meetings as requested.
5. To help design and implement projects and campaigns that provide an active engagement for our members, raise the public profile of Mothers’ Union, contribute to membership growth strategies and further the mission to promote the Christian faith and the wellbeing of families.
6. Work with the wider membership team on the design, implementation, and delivery of new membership growth models and manage existing membership models including Church-based Membership.
General
- To produce and provide reports and resources as required for the Chief Executive and Board.
- To promote the Christian faith and prioritise the wellbeing of families with members, the clergy, external partners, wider faith organisations, and the Anglican church.
- To further the promotion and integration of Mothers’ Union work with the clergy and within the Anglican Church and facilitate policy and advocacy support for MU campaigns.
- To undertake any other duties as requested by the Director of Membership.
KEY COMPETENCIES
Experience/skills
1. Experience of writing accessible worship material and of being open to different worship styles.
2. Ability to produce theologically credible, accessible, valued, and impactful resources and documents.
3. Experience of engaging, developing and nurturing faith relationships at all levels, from members to boards, to very senior clergy.
4. Good word-processing skills- proficient at using MS Office in particular Word, Outlook, meeting platforms including Zoom and Teams and proactive social media management.
5. Research skills: Ability to collate, analyse, synthesise research data, ability to gather, manage and use a large quantity of information, research and reports effectively,
Qualifications
1. Educated to degree level or equivalent.
Personal Attributes
1. An active commitment to the Christian faith.
2. The role sits within a Membership function. Ability to work well in a team and self–direct where required, effectively prioritise workload and meet deadlines and timescales.
3. Good verbal communication skills – ability to engage effectively and confidently with a wide range of stakeholders.
4. Excellent writing skills – ability to produce and tailor content to various audiences clearly and concisely; to identify and summarise key messages.
5. Ability to communicate research findings coherently and present a balanced argument.
6. Flexible, with the ability to use own initiative to focus on the delivery of agreed priorities.
7. Ability to work with volunteers, external partners and the clergy and an empathy with voluntary sector organisations.
8. Team player – ability to work with others, communicate well and to contribute positively within a team.
9. The ability to conduct work to a high professional standard and in accordance with Mothers’ Union core values.
Knowledge and Approach
1. A comprehensive understanding and sensitivity towards the Christian Faith and its application to social ethics.
2. A broad understanding of issues affecting faith and family life today and a willingness to explore the field of relationships further.
3. The ability to take a creative and lateral approach to thinking about social problems.
Desirable Characteristics
1. Experience of using Publisher software.
2. Qualification in Theology or Religious Studies.
3. An interest in international faith and theological issues
4. Ability to interpret statistics accurately.
5. An understanding of secondary research methods.
Work Location
This role will be based at our Head Office in Central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (Pro rata for part timers) at our Head Office, Mary Sumner House in Central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays.
Work Ethos
Integrity lies at the heart of Mothers’ Union and in our voice and actions, we aim to be:
· Respected.
· Effective.
· Accessible.
· Clear.
· And innovative approach.
Staff are expected to reflect these core values in their own personal characteristics. Post holders are expected to be able to demonstrate:
1. A level of competence appropriate to the demands of this post.
2. The ability to conduct work in keeping with high professional standards and in accordance with Mothers’ Union’s Aims, Objectives, and Values.
3. A clarity of communication.
4. A collaborative and constructive style of operating, respecting colleagues and volunteers and their contribution.
5. An understanding of or commitment to the Christian faith.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter via e-mail.
The Cover Letter should clearly outline how your skills match the main responsibilities of the role.
Application Deadline
The closing date for applications is midnight on 17th November 2025. Due to the number of applications we receive, we may not be able to individually respond to each applicant. If we do not contact you within 4 weeks from the application deadline, then unfortunately you have not been shortlisted for this position. We aim to get in touch with the shortlisted candidates after the application deadline.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Values and Behaviours of Mothers’ Union staff
MU Staff Team Values
· Respectful.
· Supportive.
· Open.
· Adaptable.
· Solutions Oriented.
Below are examples of behaviours which show the values in practice.
Value 1: Respectful
· Being a role model, treating people with respect, both in speech and action.
· Reacting to situations and requests in a professional, calm and timely manner.
· Being sincere in understanding another person’s perspective.
· Being considerate of others’ time and concerns.
Value 2: Supportive
· Working as a team to meet collective goals and embrace shared perspectives.
· Building effective working relationships across the whole organisation.
· Celebrating successes and create a positive team spirit.
· Sharing personal knowledge, skills and experience with others to help them develop.
Value 3: Open
· Being open to constructive feedback.
· Celebrating differences and recognising everyone’s contribution.
· Engaging with stakeholders and seeking their views and feedback to improve.
· Being self-aware, reflecting on the work we do, how we do it and how it affects others.
Value 4: Adaptable
· If within capabilities, adapting to changes even if outside usual duties.
· Treating every experience as an opportunity to learn and develop.
· If possible, being flexible and responsive to the changing priorities of the organisation.
· Agreeing appropriate deadlines for work and meet them.
Value 5: Solutions Oriented
· Employing creativity by thinking outside the box to overcome challenges.
· Sharing views and driving continuous improvement.
· Encouraging colleagues to share alternative perspectives and ideas.
· Seeking solutions to solve problems.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Right to Work
Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed.
DBS Checks
This vacancy is subject to a DBS check if you are successfully selected.
Safeguarding Policy
Mother’s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers’ Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers’ Union in Britain & Ireland, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants.
Diversity & Inclusion
Mother’s Union is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role. As such we particularly welcome applications from people with various backgrounds. We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
People Operations Manager
Fauna & Flora
Salary band: £39,640 - £41,725 FTE per annum
Permanent, full-time (37.5 hours per week, Monday-Friday)
Hybrid working: Minimum 3 days/week in Cambridge office
Excellent benefits including 25 days annual leave, 8% pension contribution, and life insurance
Are you an experienced HR operations professional looking to make a global impact in a purpose-driven organisation?
Charity People are proud to be partnering with Fauna & Flora, the world's oldest international wildlife conservation organisation, to recruit a People Operations Manager. Fauna & Flora works to protect the diversity of life on Earth, partnering with local conservation organisations across the globe to save nature together. Their approach is practical, sustainable, and rooted in collaboration.
With over 600 staff across 20 jurisdictions, including 200 UK-based employees, Fauna & Flora is at the forefront of global conservation. Their Cambridge-based People Team is collaborative, supportive, and committed to delivering high-quality HR services across the organisation.
About the Role
Reporting to the People Director, the People Operations Manager will lead the development and delivery of people processes, systems, and administration. You'll manage the global HRIS (HiBob), oversee UK and international payroll, support UK pension and benefits, and ensure compliance with employment and immigration law.
You'll also manage the organisation's UK business sponsorship licence, contribute to strategic HR projects, and provide high-quality reporting and insights to internal stakeholders. While your primary focus will be UK operations, you'll also collaborate with country offices globally to improve efficiency and consistency.
Key Responsibilities
- Oversee payroll processing and benefits administration
- Manage HRIS and implement new systems/modules
- Ensure compliance with UK employment and immigration law
- Lead on business sponsorship duties (SMS Level 1 User)
- Support recruitment, onboarding, and induction
- Line manage the People Administrator
- Maintain HR policies, risk register, and reporting
- Contribute to global HR projects and continuous improvement
About You
We're looking for someone with substantial experience in HR operations, systems, and compliance. You'll be confident managing payroll, benefits, and HRIS platforms, and have a strong understanding of UK employment law. You'll be methodical, detail-oriented, and able to build effective relationships across teams and geographies.
- Proven experience in people operations and HRIS management
- Strong knowledge of payroll, pensions, and employment law
- Excellent communication, data analysis, and organisational skills
- Experience managing or mentoring staff
- Commitment to diversity, inclusion, and Fauna & Flora's mission
- Experience in international or charity settings (desirable)
How to Apply
The application process is CV and a Supporting Statement. The closing date is 12 noon on Tuesday, 11 November. The first round of interviews will take place preferably in-person on 19 and 20 November.
There will be a timed 30-minute assessment as part of the interview process. With a second-stage online/in-person interview to follow shortly after.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Villiers Park's vision is a future where every young person has the opportunity to realise their full potential. Yet for too many, this is limited by economic, social and personal barriers not of their making. As a national social mobility charity, we exist to change that.
We deliver targeted programmes in areas of socio-economic deprivation and inequality across the country. We have five hubs, in Hastings and Bexhill, Swindon, Tyneside, Norwich and Cambridgeshire, and reach over 2,500 young people every year.
We recently developed our 2025-30 strategy, which aims to deepen our impact and double our reach over the next five years. A new fundraising strategy and campaign, Beyond Barriers, will be launched to secure the funds to help us realise our goals and make a positive and lasting impact on the lives of more young people nationwide.
The Fundraising Operations and Data Manager is a newly created role in our Fundraising team. They will be responsible for managing the charity’s CRM (Salesforce) and working with colleagues across the team, and wider organisation, to ensure the smooth operational delivery of fundraising processes and activities.
The Fundraising Operations and Data Manager will provide data and donor insights to help identify trends and opportunities that contribute to shaping fundraising campaigns and enhance our stewardship.
Key responsibilities include:
- Be responsible for the overall management of the Salesforce CRM system, ensuring accurate and up-to-date data entry. This includes processing donations, pipeline updates and managing data imports, exports and migrations to support fundraising activities.
- Create reports and dashboards to enable accurate and timely reporting.
- Identify opportunities for improvement and automation, collaborating with colleagues across the organisation to ensure the smooth operation and optimal use of the CRM.
- Work closely with the Head of Fundraising and Finance Manager to ensure that all donations are thanked in a timely manner and recorded correctly.
- Manage pledge payment tracking and reminders and follow-up processes for multi-year donations. Ensure that data management is carried out in accordance with GDPR and PECR, Villiers Park’s data protection and privacy notices, and the Fundraising Code of Practice.
- Act as the point person for all prospect research activities, liaising with third party providers and ensuring adherence to data protection requirements and best practice at all times.
- Oversee the recognition framework and stewardship of current supporters, managing a sustainable and creative stewardship programme that engages supporters with our work.
- Create templates and systems that enhance cultivation and stewardship.
- Generate mailing lists for fundraising and communications, which respond to a range of motivations to give and engagement with the charity.
- Oversee and deliver operational efficiencies in our fundraising processes, for example, with payment providers and events.
- Any other duties as reasonably requested.