Retail management jobs
Are you a detail-driven finance professional with the skill for keeping things running smoothly behind the scenes? We’re looking for a Finance Manager to join our dynamic team and play a key role in ensuring the integrity and efficiency of our financial operations.
Reporting to the Head of Financial Operations, you’ll be at the heart of our finance department—overseeing everything from general ledger accuracy and treasury management to accounts payable/receivable and VAT returns. You’ll help maintain high standards of professional competence, support internal and external audits, and lead on monthly controls and reconciliations.
This role is not open to sponsorship.
Duties & Responsibilities
- Oversight of the integrity and accuracy of the general ledger
- Responsibility for the monthly control oversight, including internal controls, prompt reconciliations of control accounts, separation of duties, and compliance with proscribed systems of authorisation. This includes the management of existing finance processes and associated process maps and policies.
- Assist in the preparation of annual accounts, in compliance with the SORP and relevant GAAP. Liaison with external and internal auditors
- Lead in preparation of the daily cash flow forecast, and preparation of monthly reconciliations between forecast and actual
- Oversee the Purchase Ledger Manager including oversight of the purchase ledger function, ensuring the ledger is kept clean and at an acceptable level, and maintaining the sub ledgers within purchase ledger
- Oversight of the sales ledger function working with the Billings & Contracts Officer.
- Oversee the Fundraising Finance Lead role, ensuring accuracy of reconciliations between Fundraising and Finance
- Oversight of the Fixed Asset Register, ensuring its accuracy
- Submission of the quarterly VAT returns
- Management of the Charity’s Bank Accounts and Corporate Cards
- A leading role in ongoing development to the Finance systems to drive efficiencies
- Cover for the Head of Financial Operations when necessary
- Ad hoc projects as required by the Head of Financial Operations
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Thank you!
Furnishing Futures is an innovative charity creating fully furnished, healing homes for survivors of domestic abuse who have been rehoused in empty social housing. We do this by partnering with the interiors industry, which donates high quality furniture and homeware that could otherwise end up in landfill.
We are looking for a dynamic Events and Retail Manager. You’ll be working closely with our CEO and Head of Partnerships and Fundraising to develop and deliver a varied and inclusive events programme and run our sales space, The Atrium, adjacent to our warehouse in East London E10. Our events will center around our key programming pillars; sustainability, design, wellbeing, women’s empowerment, social housing and social justice.
If you're passionate about our work, solution-focused and organised, with experience in events and sales we'd love to hear from you. We particularly welcome applications from people from all marginalised groups, communities and backgrounds.
Registered Charity
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It is our mission to create a future where furniture poverty no longer exists and no useable furniture ends up in landfill
The client requests no contact from agencies or media sales.
Thank you!
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.
Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.
As an Assistant Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness.
You will be responsible for:
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Assisting the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
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Merchandising awareness and making sure you are keeping up to date with trends and competition.
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Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss.
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Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
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Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
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Supporting the Retail Manager in recruiting and managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines.
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In the absence of the Retail Manager, taking responsibility for the overall management and operation of the store.
The client requests no contact from agencies or media sales.
Thank you!
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.
Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.
As an Assistant Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness.
You will be responsible for:
-
Assisting the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
-
Merchandising awareness and making sure you are keeping up to date with trends and competition.
-
Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss.
-
Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
-
Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
-
Supporting the Retail Manager in recruiting and managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines.
-
In the absence of the Retail Manager, taking responsibility for the overall management and operation of the store.
The client requests no contact from agencies or media sales.
Thank you!
Welcome to Retail with a difference
Imagine a retail career where every sale, every display, and every customer interaction directly supports compassionate care for those who need it most. At Princess Alice Hospice, our shops are more than just retail spaces—they’re community hubs that help fund vital hospice services.
With 40 high street locations, we combine professional retail standards with a heartfelt mission. As our Retail Area Manager, you’ll be the face of our values on the high street—leading teams, driving performance, and making a real difference every single day.
About the role:
As a Retail Area Manager, you’ll take full ownership of a diverse portfolio of shops, leading and supporting teams made up of both paid staff and volunteers.
You’ll be responsible for driving profitability across all income streams while managing controllable expenses, ensuring each shop delivers an exceptional supporter experience through high standards of presentation and service.
This is a hands-on, field-based role where you’ll spend most of your time in-store—guiding teams, solving problems, and fostering a culture of excellence and care.
You’ll collaborate closely with colleagues across the Hospice to support day-to-day operations and contribute to the strategic development of our retail offering. This is a dynamic role that requires daily travel between shops and occasional weekend work, aligned with the needs of the business. A current driving licence (with no more than six penalty points) is essential.
About You:
This role is ideal for a confident and experienced Area Manager, preferably with a background in charity retail, though we warmly welcome applicants from across the retail (particularly fashion) and service industry with transferable skills.
You’ll be a natural leader with proven people management experience, excellent communication skills, and strong IT competence.
Self-motivated and solution-focused, you’ll thrive in a fast-paced environment where juggling multiple priorities is the norm. Your ability to build relationships at all levels, handle conflict constructively, and stay organised and flexible will be key to your success in this role.
As well as our competitive salary package and the opportunity to join an organisation which places patients at the heart of what we do, we also offer a range of great benefits, which include:
- 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service
- Training support and development opportunities
- Employee Assistance Programme – promoting staff wellbeing
- Access to blue light card discount
- Access to Pension Scheme
If you’re a motivated, organised leader who’s passionate about retail and community impact, we’d love to hear from you!
Discover a career where retail means more. The difference is You.
About us:
Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex.
At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.
We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.
Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
The client requests no contact from agencies or media sales.
Thank you!
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.
Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.
As a Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock and store presentation.
You will be responsible for:
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Lead store operations bringing energy and vision to create a memorable shopping experience.
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Utilize your eye for design and style, to curate your donated product through great visual merchandising with enhanced feature displays and strong commercial windows to drive sales and footfall.
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Keep up to date with the latest fashion trends and local market demands, identifying opportunities for growth.
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Managing staff and volunteers where you’ll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers and staff members to ensure the effective operation of the store.
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Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
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Ensuring sales targets are met and direct costs are kept within managed budgets.
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Ensuring all financial reporting and management, cash handling, daily banking and security procedures are followed.
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Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines.
The client requests no contact from agencies or media sales.
Thank you!
Retail Administration and Systems Manager
Salary£49,500 per annum
LocationLondon
Weekly Hours35
The Vacancy
Job Title: Retail Administration and Systems Manager
Location: London
Salary: £49,500 per annum
Weekly Hours: 35
Reference: YMC1134776
Lead systems. Drive change. Support young people.
Make an impact with your skills — help us change lives through retail.
At YMCA England & Wales, our retail network is more than a chain of shops — it’s a lifeline that funds our life-changing work with young people and communities across the country. Every item sold helps us deliver vital services, and now we’re looking for a skilled Retail Administration & Systems Manager to help us grow our impact even further.
This is an exciting opportunity to join our leadership team and take ownership of the central Retail Administration, Systems, and Technology function. Reporting to the Head of Retail, you’ll be responsible for ensuring that our shops, systems, and processes run seamlessly. From managing our EPOS and Gift Aid platforms to coordinating property administration and supplier contracts, you’ll play a central role in keeping our retail operation efficient, compliant, and sustainable.
What you’ll do
In this role, you will:
- Oversee all central retail systems, ensuring business continuity across EPOS, Gift Aid, telecoms, broadband, and more.
- Lead on compliance with key regulations, including GDPR, PCI DSS, and HMRC Gift Aid rules.
- Manage estates administration, from business rates and utilities to property repairs and insurance claims.
- Deliver operational and financial reporting to support informed decision-making by senior leaders.
- Coordinate store openings and closures, covering everything from IT set-up to property administration.
- Negotiate supplier contracts, secure best value, and resolve issues quickly.
- Lead, develop, and inspire a small team, creating a culture of collaboration and excellence.
What you’ll bring
We’re looking for someone with proven experience in administration management, retail systems, estates administration, and supplier relationship management. Strong leadership skills are essential, along with confidence in data, reporting, and project coordination. You’ll be highly organised, adaptable, and enthusiastic, with excellent communication skills to engage colleagues, suppliers, and stakeholders at every level.
Why join us?
This isn’t just a systems role — it’s a chance to make a genuine difference. By strengthening our retail operations, you’ll directly help generate more income, reach more customers, and change more lives. In return, you’ll receive:
- Competitive salary
- 30 days holiday + bank holidays
- Contributory pension & life insurance
- Health benefits including GP24/7 and employee assistance
- Development opportunities, including leadership training
- Access to national & international events
Apply now and use your skills in a role where every day, your work helps build brighter futures across England and Wales.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
Thank you!
Permanent
Location: The Children's Society Shop, Tithebarn St, KESWICK, Cumbria.
37 hours per week over Monday to Sunday
£25,760 per annum
Benefits
We offer many enhanced benefits including 28 days holiday a year and 8 bank holidays, stakeholder pension scheme with matching contributions up to 8%, free parking space at the shop, flexible days of work dependent on business need - full details about our benefits can be found on our website.
Do you have retail/management experience? We are looking for a shop manager to lead our team in our newly opened shop in Keswick, working within a creative environment, managing donated goods to maximise sales. As a shop manager you will manage an assistant shop manager along with a team of diverse volunteers. You will have good communication skills and a 'can do' attitude. You will need great people skills and be confident at working with people from different backgrounds, to create a welcoming and positive experience for all our staff, volunteers and supporters.
The Children's Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
We run over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
We look forward to receiving your application.
The closing date for applications is 5pm on 29th of August.
Interviews TBA.
Thank you!
Assistant Manager
Do you have great customer service, a friendly and approachable manner and retail management experience? If so, we are looking for someone just like you!
As an Assistant Manager, you will have a background in retail and experience in the retail environment. You will work alongside the Shop Manager to manage staff and volunteers, drive sales to achieve strategic objectives and targets as well as assist in recruitment, training and cash management.
ellenor is a hospice charity in Gravesend providing palliative and end- of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.
We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.
Key Responsibilities of the role include:
- Collaborating with the Retail Cluster Manager and Head of Retail to run the shop
- Ensure your team is delivering as per the strategic plan and in line with company policies and procedures
- Monitor and evaluate the performance of the shop
- Oversee retail property management matters, ensuring compliance and maintenance of property databases
Essential requirements of the role include:
- Proven experience in managing, supporting and resourcing a team through setting and monitoring objectives and targets
- Proven experience in managing budgets
- A good understanding of retail management and the challenges of working within the voluntary sector
UK Immigration:
ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.
Application deadline: 5 September 2025
Interviews will be conducted on 12 September 2025
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Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: FARA East Sheen, SW14 7DH
Type: Full-Time, 5 days per week (Tuesday - Saturday)
About Us:
FARA East Sheen is a vibrant charity retail shop that has been at the heart of our local community for over 30 years. With 40 charity shops across the UK, we are dedicated to helping disadvantaged children and young people in Romania. Join us and be part of a team that makes a real difference every day!
The Role:
We are looking for a motivated and friendly Assistant Manager to support our Shop Manager and team in the effective running of our busy shop. This role is perfect for someone who enjoys a dynamic work environment where no two days are the same. The Assistant Manager’s main role is to support the Shop Manager and the team in the effective running of the shop while maintaining high levels of service for our customers.
Key Responsibilities:
- Assisting the Shop Manager in organising and planning daily strategies
- Assisting the Shop Manager with team building
- Helping implement Company Policies and Procedures
- Networking with customers and the local community
- General admin
- Sort and prepare donations for sale
- Steam and price clothing items
- Create eye-catching shop displays
- Handle cash and operate the till
- Foster a welcoming atmosphere for customers
- Address customer queries and resolve issues
- Build connections within the local community
- Stay informed about our products and current promotions
The Candidate:
- At least 1-year experience as a Team Leader / Assistant Manager
- At least 1 year of Retail or Hospitality experience
- Excellent customer service skills
- Interpersonal and great communication skills
- Problem-solving attitude
- Organised and efficient
- Hard-working
- Positive approach
- Great at multitasking
- Lives within 45 minutes of the store
- Able to assist the team with all shop duties e.g. lifting/ handling of loads/crates/sacks
Working times:
- Shop Opening Hours: 09:30-17:30
- 8-hour shift/ 30min paid break
- 5 days per week rota (Tuesday - Saturday)
What We Offer:
- Employee Assistance Program
- Enhanced sick pay (subject to conditions)
- 28 days holiday, including bank and public holidays
- Employee discount (subject to conditions)
- A birthday day off after 2 years of employment
How to Apply:
If you are passionate about retail and want to make a difference, we would love to hear from you!
Join us at FARA East Sheen and be part of something special!
Thank you!
We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a Full Time, Permanent Basis.
As a Store Manager you will manage the day to day running of our Gerrards Cross Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.
Location: 62 Packhorse Rd, Gerrards Cross, Buckinghamshire, England, SL9 8EF
Working Pattern: As the store is open 7 days a week, the successful post holder will be required to on a rota basis which will include weekend, evening, and bank holiday working.
Some but not all key responsibilities are:
- Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
- Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
- Implement promotions in the Store as directed by Head Office or your Area Business Manager.
- Maintain a high standard of presentation, both in the windows and the interior of the Store.
- Ensure there is adequate stock available on the shop floor, at all times, on all key lines
- Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
- Create an organised and pleasant working environment for staff and volunteers.
- Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
- Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
- Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.
Idea Candidates Must Haves:
- Ability to deliver excellent customer service.
- Experience of managing people
- Ability to liaise and respond to a variety of people from varying backgrounds.
- Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
- Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
- Ability to handle cash and reconcile accurately.
- Proven experience of meeting targets and KPI's.
- Basic IT skills.
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
The client requests no contact from agencies or media sales.
Thank you!
We are looking to recruit a Retail Assistant to join our team based at our London site. You will join us on a part-time basis working 988 hours per year on an annualised contract for a fixed term period of 1 year. In return, you will receive a salary of £13,685.93 per annum.
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future - using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.
The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.
Purpose of the Retail Assistant role:
We are looking to recruit a retail assistant.
You will be part of a customer focused team working across both the museum’s retail outlet and admissions point. The ideal person for this position should have excellent customer service skills and the ability to promote and up-sell products, experiences, and activities to our visitors, have a friendly attitude and the ability to multi-task. You must be able to demonstrate ability to deliver exceptional visitor service, ensuring that the experience provided by The Royal Air Force Museum exceeds the expectations of all visitors and that they are delighted with our first-class service and connected with our compelling stories.
Based on an annualised contract, your total annual working hours will be equal to 988 hours. A working week will have a minimum of zero hours and a maximum of 35 hours. A working shift will normally be no less than 4 hours and no more than 7 hours. A normal working week will not exceed working 5 days out of 7. Actual weekly hours will depend on operational requirements. Standard hours will be between 9.30am and 5.30pm but are subject to change based on reasonable and timely operational requirements, including working regular weekends.
Key responsibilities of our Retail Assistant include:
- Providing high standards of customer care through pro-active and re-active engagement with visitors
- Operating commercial experiences, and associated tills
- Maximising commercial experiences revenue by actively promoting the experiences and ensuring the they operate at the appropriate times
- Quickly reporting any commercial experiences issues to the relevant people, including liaising directly with external contractors where appropriate
- Ensuring all security and health and safety requirements are adhered to at all times, including the completion and recording of daily and weekly checks
- Operating flexibly across a range of customer care roles
- Accurately cash-up and reconcile tills/EPOS system as required
- Utilising all visitor interactions as an opportunity to promote additional income generation.
What we are looking for in our Retail Assistant:
- Is respectful to colleagues and visitors, asking appropriate questions, listening and appreciating others’ viewpoints and acting in a professional and fair manner.
- Uses knowledge and experience to deal effectively with problems and make appropriate decisions.
- Willingness and ability to hold a First Aid qualification.
- Proactively and positively contributes to the work of the whole team in a way that leads to the successful delivery of individuals and/or team targets, objectives and activities
- Understands the need for flexibility in role activities and respond accordingly
- Displays a thorough understanding of their role requirements and demonstrate the skills necessary to carry out the role effectively
- Demonstrable experience in customer-focused environment
Closing Date: 9th September 2025
Interviews will take place on: 24th September 2025
If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force's story continues to enrich and inspire current and future generations. We would love to hear from you!
Thank you!
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.
Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.
As an Assistant Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation.
You will be responsible for:
-
Assisting the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
-
Merchandising awareness and making sure you are keeping up to date with trends and competition.
-
Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss.
-
Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
-
Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
-
Supporting the Retail Manager in recruiting and managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines.
-
In the absence of the Retail Manager, taking responsibility for the overall management and operation of the store.
The client requests no contact from agencies or media sales.
Thank you!
Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.
At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.
You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.
In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.
Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
Thank you!
ROLE DESCRIPTION
As leaders within Get Further, our Programme Managers play an important part in managing the delivery of our tuition programmes and the growth and development of the organisation. The successful applicant will take over the case load of one of our Programme Managers while she is on secondment to another project. The key outcomes for this role are:
- Team: Directly line manage a team of 3-6 Programme Coordinators and Salaried Tutors and be accountable for the management of tutors within your colleges, contributing to Get Further as a whole meeting or exceeding our programme delivery KPIs
- FE partners: Achieve high FE partner satisfaction by delivering a high impact programme and developing strong relationships at multiple levels with our existing and prospective FE partners.
- Strategy and organisational development: Lead strategic projects and priorities as needed to develop the organisation, programmes and programme delivery.
- Project: Work closely with the Head of Resits Tuition Programme to support in the medium-term implementation of the EEF RCT.
As Get Further is a rapidly growing organisation, you will be encouraged to find new solutions to operational challenges and suggest better ways of working where possible, and you will be encouraged to take on bigger projects and carve out areas of responsibility for yourself depending on your interests.
This role is a fantastic opportunity for someone who is passionate about improving social mobility and tackling educational inequality. It will be of particular interest to someone wanting to further develop their managerial and stakeholder experience whist also being able to lead the charity across aspects of its work.
Get Further is committed to the quality of the roles we offer. The successful candidate will be offered genuine learning and development opportunities and the chance to join meetings and networks with senior leaders across the education system.
MAIN DUTIES AND RESPONSIBILITIES
The successful candidate will be an accomplished professional, with experience of working effectively in the education sector, or at manager / senior officer level in a programme management role. They will build positive, supportive relationships with college teachers, team members, tutors, and wider stakeholders. They will be a constructive and pro-active manager of people, with a commitment to delivering excellent standards within their team.
Programme Coordinators
You will be responsible for line managing a team of 3-6 Programme Coordinators to deliver a high impact programme that achieves or exceeds Get Further’s organisational KPIs. To achieve this, we expect you will:
- Hold PCs to high standards of programme delivery
- Build an effective and high performing PC team
- Play an active role in ensuring that the programmes team as a whole is on track to meet or exceed programme delivery KPIs
- Support PCs with their professional development
Tutors
Our tutors are instrumental to us delivering a high-impact programme. You will be accountable for the overall high performance of the tutors delivering tuition within the FE partners for which you are responsible. To achieve this, we expect you will:
- Support and hold PCs to account for the frontline management of tutors and lead tutors
- Resolve or further escalate tutor performance management issues that PCs have escalated as per the Tutor Performance Policy
- Ensure that performance management issues are effectively tracked and made visible to the CPO and work with the CPO and wider Executive team to resolve persistent issues
- Along with Curriculum Managers, lead the design and delivery of tutor training, ongoing tutor development, and the tutor community work
FE Partners
You will be responsible for delivering high impact programmes with Get Further’s FE partners, including ensuring that we achieve programme quality and impact KPIs and developing strong relationships at multiple levels within our FE partner. To achieve this we expect you will:
- Line manage a team of PCs to deliver a high impact programme
- Proactively build high quality working relationships with staff within our FE partners
- Understand college needs and concerns so that we can proactively address them during programme delivery
- Proactively look for ways that we can work more closely with colleges and demonstrating our value to them and commitment to the FE sector
- Lead the preparation of college level impact reports and ensure the ongoing effective capture of impact data, testimonials and case studies to support report creation
Strategic projects and priorities
Get Further is a fast-developing charity, as a member of our small but mighty team we want our programme managers to be true leaders within the organisation, playing an active role in shaping and developing the charity into the future.
- Over the course of the year, we work on various strategic projects and priorities to advance the overall running of Get Further and you may have the opportunity to take a leadership role in these.
- You will have opportunities to engage and provide input, as well as your own project ideas, at an Exec and Board level on Get Further’s longer term strategy and direction.
Sales
- Collaborating with the Head of Resits Tuition Programmes to support and engage in sales activities to ensure Get Further meets growth goals related to college partnerships and student numbers, while securing new partnerships in key regions and areas for expansion. In the medium-term these goals will be closely tied to the requirements of the EEF RCT.
- Support in achieving KPIs with regards to college sales and renewals by email outreach and holding meetings.
- Lead renewal conversations with FE partners and support new relationships as needed
Overall development of Get Further
As a member of a high-impact and committed team, you will also:
- Work closely with the rest of the Get Further Team and align with our inclusive and supportive culture.
- Prioritise Safeguarding and the safety of the young people we work with. Follow every element of the safeguarding policy without fail.
- Represent Get Further's vision and values when meeting anyone working with or connected to the charity.
- Take on other responsibilities commensurate with this role as needed.
Registered Charity
21 - 50
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
The client requests no contact from agencies or media sales.