Area Manager of the ReUse and Retail shop Businesses with sites at High Heavens and Aston Clinton and retails shops at Bourne End and Hazlemere.  Management leadership and retail expertise to oversee all aspects of Retail including the management of the local teams, department activities and operational requirements to delight customers. Identify and recommend retail opportunities. Achievement of all agreed sales, financial and operational targets with an aim to maximise profits. 100% compliance with policies and procedures and compliance. Maintaining a presence on the sites to raise the profile of South Bucks Hospice in the community, cultivating and maintaining strong relationships with third parties.

Key Responsibilities

Key Result Areas

• Driving the achievement of all sales targets across the sites, working in close conjunction with the Managers to ensure consistency and compliance.

• Driving revenue growth and profitability across all sites.

• Appropriate management of the team to ensure operational effectiveness through the variety of management tools available to encompass all HR activities, staff appraisals, performance management, training and health and safety.This includes the training of and coaching of the Managers to deliver for their teams.

• Overseeing the department and all activities to ensure that it complies with the Reuse Operation Manual, at both reuse sites, including

  • Health and safety legislation (The Health and Safety at Work etc. Act 1974)

  • Consumer law (Consumer Rights Act 2005)

  • Trading standards requirements (The General Product Safety Regulations 2005)

  • Lottery regulations (Gambling Act 2005)

  • FCC’s operational requirements

  • Portable Appliance Testing (PAT)

  • Gift Aid

  • South Bucks Hospice’s internal policies and procedures

• Develop and review all retail policies, procedures and handbooks and recommend any changes to the Director of Finance and Operations

• Review and develop retail performance, operational needs and general capacity to streamline costs, increase income and efficiency and grow profit to that retail operates to its full potential

• Effective management of the shops and sites to reach agreed sales targets and plans for achievement

• Identify and recommend new retail opportunities taking into consideration local market conditions and competitor activity

• Ensure adherence to agreed pricing policy and stock control measures, ensuring the shops are well stocked at all times

• Fully engaged and driving the use of Gift aid sign up to maximise the available funding opportunities.

• Support the Hospice Lottery Partnership meet budgeted through the upselling of the lottery tickets with each sale

• Support fundraising events through providing merchandise and personnel

• Agree an annual retail marketing calendar and ensure that all stores consistently reflect this in presentation standards and promotion

• Create effective relationships with colleagues, customers, traders and the local communities to the benefit of South Bucks Hospice

• Motivate the team and create a positive environment resulting in a working environment that is clean, organised and suitable to support shop trading

• Maintain effective staffing levels at all times and recruit volunteers and provide relief cover as required

• Ensure that all staff are fully trained and training is reviewed to ensure compliance

• Quick and successful resolution of all customer queries and complaints and escalate where necessary

• Actively supporting the acquisition and engagement of Volunteers in all locations

Behavioural Values

• Appreciates the impact that decisions and actions have on the business

• Ability to ensure that objectives or tasks are delivered on time and to an agreed quality

• Crucial front line operational role as part of team that delivers high quality services to a range of customers

• Pro-active and responsive to requirements to customers and colleague; a team player

• Fully understands internal and external customer expectations and requirements, and works to ensure these are exceeded and delight customers

• Works co-operatively and productively with others, to achieve results.

• Demonstrable knowledge and interest in retail and reuse

• Takes the initiative to work across boundaries to resolve challenges

• Demonstrates commitment and loyalty to South Bucks Hospice

• Self-motivated individual with strong customer focus

• Able to choose a method of communication that is appropriate and effective for a given situation, to incorporate the difference mediums of listening, verbal and written

• Uses original and creative thinking to make improvements or support the initiation of new approaches

• Works with honesty and integrity and maintains the reputation of South Bucks Hospice

• Does the right thing for the long term success of South Bucks Hospice

Personal Attributes

• Retail management experience of 5 years, ideally in a charity environment and multi-site location

• Demonstrate a consistent high standard of work and attention to detail

• Punctual and presentable

• Willing to learn

• Effective Communications with colleagues and Management team

• Calm temperament under pressured conditions

• Willingness to travel to other locations

• Customer Service focussed

• Approachable and accessible

• Basic computer skills

We support adults with life-limiting illness from diagnosis onwards. We help them to understand and to cope with their illness, its impact on their lives, and support them to live well. We support family and carers too, and provide a Hospice at Home service, enabling people in the last three months of life to stay at home if that is their choice.

The success of our 20 retail outlets based throughout the Gloucestershire region are critical to our ability to deliver our clinical services to the local community. We are now searching for a new committed and passionate individual to be our operational lead for our charity retail shop business. In this exciting role you will support the Director of Operations to build and deliver Longfield’s retail strategy.

In this busy and demanding role, you will lead the retail team with direct responsibility for your own shops, 2 cluster managers and 3 Mobile Cover Supervisors.  Our shops are modern, light and airy and our merchandised is displayed to a high and consistent standard. We are innovative in our outlook and look to upcycle where possible, we have our own ebay shop, second hand book selling business, vintage shop and wedding department.

As well as being responsible for the day to day running of our shops, your responsibilities will be wide and varied. You will coordinate shop premises maintenance, lead on plans for refurbishments and new retail outlets, ensuring that the retail financial and performance targets are achieved across the network of shops, monitoring the gift aid system and carry out the declaration and notifications with HMRC.

Together with the Cluster Managers and Shop Managers you will be responsible for all recruitment, induction and staff training as well as dealing with sometimes, quite complex employee relations issues.

We are looking for someone who has significant retail and multi-site experience preferably in the charity sector. You will bring to the role your passion and enthusiasm for maximising potential both in terms of shop profits and of the employees and volunteers who work in them.

You will need to be IT literate with excellent communication skills with substantial experience of leading and motivating shop based teams.

You will be a skilled problem solver, able to work through complex and unexpected operational challenges and find win-win solutions. Experienced at managing conflicting priorities, you will also be committed to providing excellent customer service and working cross-functionally with other hospice departments.

 The role is office and home based but with daily travel to shops across the Gloucestershire region

The successful applicant will be required to undergo an enhanced Disclosure and Baring Service Check.

To find out more about the role and to arrange an informal visit, please call the Director of Operations. To download the application form and job description please visit the jobs page of our website.

Please complete an application form. CVs will not be accepted.

Interview date to include a presentation

Longfield is an Equal Opportunities Employer and Values Diversity.

Shop Manager (Evesham) (TRD2469)

About Us

Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

Oxfam GB is a member of international confederation of 19 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.

Oxfam Purpose

To work with others to overcome poverty and suffering

Trading Purpose

To make as much money as possible to overcome poverty and suffering

About our Oxfam Shops

Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness and focussed on making as much money as possible.

The Role of our Shop Managers

Commercially aware and constantly looking for new business opportunities, shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business.

The role of the shop manager is empowered, varied, busy and gives the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference. Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager’s absence. 

Often the only paid member of staff, our managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day.

Our Values and Commitment to Safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

Key Skills and Competencies required

• Significant leadership qualities and experience. (E)
• Ability to build, retain and develop a team. (E)
• Strong drive to achieve results through others. (E)
• Ability to delegate, coach and listen. (E)
• Enjoys working with people and has a friendly and approachable manner. (E)
• Ability to manage time under conflicting priorities. (E)
• Ability to demonstrate resilience to the everyday pressures that come with the role. (E)
• Excellent communication skills.(E)
• Ability to motivate self and others. (E)
• High level of motivation, enthusiasm and a sense of fun. (E)
• Open and adaptable to change and able to support others through it. (E)
• Commercial awareness and judgement. (D)
• Ability to establish and maintain successful retail processes and merchandising. (E)
• Ability to understand and interpret basic financial reports. (D)
• IT literacy and numeracy skills. (Using email systems and online resources; use and understand basic spreadsheets and word processing packages. Be aware of and be open to the role of social networking and ecommerce.) (E)
• Eager and required to adhere to Oxfam’s principles and values (click here) as well as the promotion of diversity and gender rights (click here). (E)
• Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles. (E)

How to apply 

As part of your online application, please click the apply button to upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups.

Are you looking to utilise your experience in financial administration and management to support a small but thriving charity? The Florence Nightingale Museum is looking for a part-time Finance Manager to support our developing charitable business. It's an exciting time to join us as 2020 is not only Nightingale's bicentenary but also the Year of the Nurse and Midwife, meaning we have lots of exciting events and activities planned and are expecting a high number of visitors to our small but busy site.

A strong eye for detail, accuracy, business acumen and experience with SAGE is essential, as are the skills to work independently within a small team in a varied role with genuine responsibility. Experience of administering grant aid, pay roll, VAT and retail income would be advantageous too, but most of all we need someone who is committed to the role and keen to join a developing and growing site.

The position is available for either 15 or 22.5 hours per week, with the days worked flexible to suit the needs of the post-holder and the business. (Hours can be discussed at interview.) Based at St Thomas' Hospital our museum has great transport links and is easy to access from many different parts of London.

Closing date:  03 December 2019 at 11.30pm

We're looking for an inspirational people person to join us as an Assistant Shop Manager in our new Boutique by Shelter shop in East Dulwich. Boutique by Shelter is a series of charity shops with interiors designed by Wayne Hemingway bringing a modern, trendy retail space to the high street. Our first boutique shop opened in Finchley Road and due to its success we have opened a number of new shops across London. We’d like you to join us to help raise vital funds for homeless and badly housed people.

You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community on Shelter's cause, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers. You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a real difference to people at risk of homelessness, this is a unique opportunity to do just that.

What are the benefits? 
We offer a wide range of benefits, including 30 days annual leave (pro rata), enhanced maternity/paternity leave, childcare vouchers and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme. Full training and support is also available to candidates that don’t have retail experience but do possess all the other skills required to do the job.

About the role 
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you 
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Dogs Trust is the largest dog welfare charity in the UK with a nationwide network of rehoming centres and charity shops. Last year, Dogs Trust centres cared for over 15,000 dogs; we never put a healthy dog down.

With approximately 40 retail stores already across the UK and new stores opening almost weekly, Dogs Trust is the most rapidly growing charity retailer in the UK. With a broad range of donated and bought in products, we are looking for dynamic and flexible managers who have the customer and the charity at the heart of everything they do. 

Now you can be part of our next chapter. We are seeking a commercially minded Store Manager, working 5 days a week (including most weekends), to help to build and inspire a team of volunteers, take personal ownership for the performance of the store, maximise profits and deliver excellent customer service. In this varied and exciting role you will be instrumental in ensuring your store is a successful hub of the community, working closely with Rehoming Centres and representing the Dogs Trust brand. This is a great opportunity to be part of a busy and dynamic retail environment that changes every day!

So if you have retail experience along with strong team and budgetary management skills and enjoy leading from the front and driving sales through commercial awareness and inspirational customer service whilst making a difference to the dogs in our care, please apply.

Bookshop Manager (Skipton) (TRD2455)

Location: Skipton

Salary: £19,700

About us

Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

Oxfam GB is a member of international confederation of 19 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

Oxfam Purpose:

To work with others to overcome poverty and suffering 

Trading Purpose:

To make as much money as possible to overcome poverty and suffering

About our Oxfam Shops:

Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness and focussed on making as much money as possible.

The Role of our Bookshop Managers:

Commercially aware and constantly looking for new business opportunities, bookshop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business. The role of the bookshop manager is empowered, varied, busy and gives the opportunity to work with some amazing people.

Bookshop Managers are pivotal for the success of our business and can make a real difference. Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager’s absence.  Often the only paid member of staff, our managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day. 

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

Key Skills and Competencies required

• Significant leadership qualities and experience. (E)
• Ability to build, retain and develop a team. (E)
• Strong drive to achieve results through others. (E)
• Ability to delegate, coach and listen. (E)
• Enjoys working with people and has a friendly and approachable manner. (E)
• Ability to manage time under conflicting priorities. (E)
• Ability to demonstrate resilience to the everyday pressures that come with the role. (E)
• Excellent communication skills. (E)
• Ability to motivate self and others. (E)
• High level of motivation, enthusiasm and a sense of fun. (E)
• Open and adaptable to change and able to support others through it. (E)
• Commercial awareness and judgement. (D)
• Ability to establish and maintain successful retail processes and merchandising. (E)
• Ability to understand and interpret basic financial reports. (D)
• IT literacy and numeracy skills. (Using email systems and online resources; use and understand basic spreadsheets and word processing packages. Be aware of and be open to the role of social networking and ecommerce.) (E) 
• Eager and required to adhere to Oxfam’s principles and values (click here) as well as the promotion of diversity and gender rights (click here).  (E)
• Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles. (E)

How to apply 

To apply, please click the apply button. As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups.

For full information surrounding DBS and the vacancy, please view the full job description. 

We have a new exciting opportunity, not to be missed! At DEBRA we are currently looking for a Charity Shop Manager to join our team based in Croydon, London. The successful candidate will join us on a permanent basis working 35 hours per week and will receive a competitive salary of £12.39.

DEBRA is the national charity that supports individuals and families affected by Epidermolysis Bullosa (EB) – a painful genetic skin blistering condition which, in the worst cases, can be fatal.

Our vision:

We have a vision of a world where no one suffers from the painful genetic skin condition EB.

Until that day, DEBRA focuses its work in two areas:

- We fund pioneering research to find effective treatments and, ultimately, a cure for EB.

- We provide care and support to individuals and families living with EB.

We couldn’t do any of this without raising substantial funds, which is why you will be so integral to our success.

About the Charity Shop Manager Role

DEBRA is currently seeking a business minded, enthusiastic and highly motivated Retail Manager to lead the team at its furniture and electrical store in Croydon.

Management experience is essential to the role. You will ensure efficient and effective operational management and promotion of the shop, including handling all administration, ensure the shop complies with all Health and Safety legislation, Trading Standards, and all other legal or statutory requirements, recruit, select and co-ordinate the activities of the volunteers, be accountable for achieving sales targets as specified by the Area Manager and be responsible for sourcing stock through targeted activity.

Key Responsibilities of our Charity Shop Manager will include:

- Ensure all DEBRA’s organizational procedures are followed.

- Ensure the shop is open as required, and continually manned during working hours

- Maintain good discipline, ensuring that staff and volunteers project a good image on behalf of DEBRA.

- Attend training and meetings as required by the Area Manager

- Inform the public about DEBRA’s work, and encourage the public to donate saleable goods and ensure that adequate stock is available at all times

- Organise special promotions in the shop either when requested by the Area Manager, or when local events make promotion appropriate

- Maintain a high standard of display, both in the window and inside the shop

- Co-ordinate staff and volunteers to display incoming stock in accordance with display guidelines

- Keep all stock priced and Gift Aided in accordance with guidelines

- Use pricing/logistic strategies to keep stock on the floor fresh

- Ensure that the shop so that it is clean and tidy at all times

- In consultation with the Area Manager, arrange shop layout to make best use of space available

- Keep sold area and electrical testing area in a workable and efficient state

- Ensure that all sales are properly recorded

- Ensure that all money is kept secure and keep all valuable donations in a safe place.

- Bank daily, or make use of the night safe facilities where appropriate

- Complete administrative paper work correctly and promptly and keep all records on the shops premises

- Complete daily checks on collection and delivery paperwork to ensure all data is collected, and all customer interactions are completed to a satisfactory standard

- Make weekly returns to the Area Manager/Director of Retail

What we’re looking for in our Charity Shop Manager

You will be self-motivated and passionate about raising funds for a worthwhile cause, with excellent leadership and retail management skills as well as the ability to work well under pressure and to meet targets. Previous experience as a retail manager is essential.

Benefits of working for DEBRA:

- Generous bonus scheme

- Life assurance scheme

- Auto enrolment of Personal Pensions Scheme

- Generous Training Budgets – The opportunity of professional development – DEBRA employees are encouraged to voice their training needs and wherever possible these will be fulfilled.

- Salary Sacrifice – the option to take part of your salary in childcare vouchers

- Increased holiday entitlement and rewards for long service.

- Staff Discount

- Financial Recognition for reaching KPI’s

- Opportunity to take an apprenticeship

If you are enthusiastic about the contribution you could make and would like to join our team as our new Charity Shop Manager then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

Deputy Shop Manager (Headingley, Leeds) (TRD2459)

Location: Headingley, Leeds

Salary: £8,425

Hours: 18 hours per week

About us

Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

Oxfam GB is a member of international confederation of 19 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

Oxfam Purpose

To work with others to overcome poverty and suffering 

Trading Purpose

To make as much money as possible to overcome poverty and suffering

About our Oxfam Shops

Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness and focussed on making as much money as possible.

The Role of our Deputy Shop Managers

Commercially aware and constantly looking for new business opportunities, deputy shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business.

The role of the deputy shop manager is empowered, varied, busy and gives the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference. Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager’s absence. 

Often the only paid member of staff, our managers and deputy managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day.

Our Values and Commitment to Safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

Key Skills and Competencies required

• Significant leadership qualities and experience. (E)
• Ability to build, retain and develop a team. (E)
• Strong drive to achieve results through others. (E)
• Ability to delegate, coach and listen. (E)
• Enjoys working with people and has a friendly and approachable manner. (E)
• Ability to manage time under conflicting priorities. (E)
• Ability to demonstrate resilience to the everyday pressures that come with the role. (E)
• Excellent communication skills.(E)
• Ability to motivate self and others. (E)
• High level of motivation, enthusiasm and a sense of fun. (E)
• Open and adaptable to change and able to support others through it. (E)
• Commercial awareness and judgement. (D)
• Ability to establish and maintain successful retail processes and merchandising. (E)
• Ability to understand and interpret basic financial reports. (D)
• IT literacy and numeracy skills. (Using email systems and online resources; use and understand basic spreadsheets and word processing packages. Be aware of and be open to the role of social networking and ecommerce.) (E)
• Eager and required to adhere to Oxfam’s principles and values (click here) as well as the promotion of diversity and gender rights (click here).  (E)
• Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles. (E)

How to apply 

To apply, please click the apply button. As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile. 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups.

For full information surrounding DBS and the vacancy, please view the full job description. 

We’re excited to be able to offer you a new opportunity to join our team in as a Community Shop Manager at two of our Belfast shops.  

Do you like being empowered? And empowering others? Do you have experience of successfully leading a team?

Are you passionate and creative? Are you flexible, adaptable and willing to learn?

We’re looking for someone who loves working with people and has the ability to lead and inspire those around them. Our successful candidate will be someone who is energetic and positive in their approach and attitude, with the ability to instil this in others. They will be hard working and can lead by example, being hands on themselves when necessary but ultimately with the ability to drive productivity through empowering the volunteer team.

This is a great opportunity for someone who can work with a diverse group of volunteers to create a welcoming atmosphere in each shop to attract more volunteers, donors and supporters. As well as being someone who is driven and motivated by raising money for Save the Children, the right candidate will be able to motivate their teams to achieve goals and targets for the shop in a positive way. They will need to be able to work collaboratively with peers and colleagues, actively engaging with others and building strong working relationships. Whilst charity retail experience is not essential, we do require someone with a business mind with the ability to make confident commercial decisions using information available to them.

As a dual-site Shop Manager, we can offer you a challenging but enjoyable and hugely rewarding role with Save the Children. We will provide you with the right training, support and coaching you need in order to successfully manage and lead a team of volunteers in running our Belmont Road & Holywood shops.

Save the Children shops are at the heart of the community, providing a welcoming and positive environment for people to come together to volunteer, donate and shop.

Our shop in Holywood is in the heart of the high street in this busy and vibrant area. Surrounded by an eclectic mix of boutique shops, charity retailers, coffee houses and award-winning eateries. You’ll be aiming to catch the eye of the influx of day-trippers to the town as well as engaging with the local community to build a volunteer team and secure quality donations. Less than 4 miles away in East Belfast lies our Belmont Road shop. With a bustling city village feel this is a great location and you will be catering to a diverse mix of local residents, encouraging them to shop, donate and support our cause.

Does this excite you? Have you got what we’re looking for?

If so, we’d love to hear from you.

Working in more than 120 countries, Save the Children does whatever it takes to create breakthroughs in the way the world treats children. Together, we save children’s lives, fight for their rights and help them fulfil their potential.

At Save the Children we are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure.

Our mission is to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. If you share our mission, are passionate about making it happen and strongly believe you can contribute then join us and we'll give you every opportunity to succeed. We look forward to hearing from you.

Closing date: 25th November 2019

About the role

This is a crucial role in our newly merged and re-structured Philanthropy team.  An externally focussed, relationship management role, the postholder will be responsible for cultivating, engaging and stewarding high level relationships.  The postholder will work closely with the Prospect Research and Insight Manager to maximise all opportunities and will enjoy spending time building their own portfolio of major donors and developing long-term relationships with key supporters. This role will work flexibly across the team and be able to spot opportunities for making the ask. 

The postholder will work closely with the Prospect Research and Insight Manager to maximise all opportunities and ensure a robust prospect pipeline. 

About you

An exceptional communicator who enjoys meeting people and getting out of the office!  We are looking for a highly motivated, innovative relationship manager with a well-developed understanding and knowledge of philanthropy in the UK.  You will have experience of soliciting 5 figure gifts from high net worth individuals and a track record of meeting challenging income targets as well as experience of being part of higher value asks alongside colleagues and senior volunteers.

Closing date for applications: 9.00am Monday 25 November 2019 

Deputy Shop Manager (Bexhill-on-Sea) (TRD2465)

Location: Bexhill-on-Sea

Salary: £5,617.00

Hours: 12 Hours per week

About us

Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

Oxfam GB is a member of international confederation of 19 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

Oxfam Purpose

To work with others to overcome poverty and suffering 

Trading Purpose

To make as much money as possible to overcome poverty and suffering

About our Oxfam Shops

Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness and focussed on making as much money as possible.

The Role of our Deputy Shop Managers

Commercially aware and constantly looking for new business opportunities, deputy shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business.

The role of the deputy shop manager is empowered, varied, busy and gives the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference. Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager’s absence. 

Often the only paid member of staff, our managers and deputy managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day.

Our Values and Commitment to Safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

Key Skills and Competencies required

• Significant leadership qualities and experience. (E)
• Ability to build, retain and develop a team. (E)
• Strong drive to achieve results through others. (E)
• Ability to delegate, coach and listen. (E)
• Enjoys working with people and has a friendly and approachable manner. (E)
• Ability to manage time under conflicting priorities. (E)
• Ability to demonstrate resilience to the everyday pressures that come with the role. (E)
• Excellent communication skills.(E)
• Ability to motivate self and others. (E)
• High level of motivation, enthusiasm and a sense of fun. (E)
• Open and adaptable to change and able to support others through it. (E)
• Commercial awareness and judgement. (D)
• Ability to establish and maintain successful retail processes and merchandising. (E)
• Ability to understand and interpret basic financial reports. (D)
• IT literacy and numeracy skills. (Using email systems and online resources; use and understand basic spreadsheets and word processing packages. Be aware of and be open to the role of social networking and ecommerce.) (E)
• Eager and required to adhere to Oxfam’s principles and values (click here) as well as the promotion of diversity and gender rights (click here).  (E)
• Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles. (E)

How to apply 

To apply, please click the apply button. As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile. 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups.

For full information surrounding DBS and the vacancy, please view the full job description. 

The post-holder will ensure the effective functioning of the facilities to provide safe, efficient, secure, legally compliant and environmentally friendly spaces for residents, employees, students and visitors; and will be responsible for delivering high quality and value for money in all aspects of the management, operation and maintenance of the facilities.

The three buildings are:

• a 10-storey academic/office building known as the Aga Khan Centre housing teaching, academic research and supporting functions including a major library, together with administrative spaces for the AKF’s charitable activities; and

• a student accommodation building known as Victoria Hall comprising 198 en-suite bedrooms arranged over 11 storeys in a mixture of 6 to 8-bed cluster flats and self-contained studios, together with related social and support spaces, this is under the management of a specialist student housing operator, Victoria Hall Management Ltd; and

• 25 residential units in a private apartment development known as Fenman House. The apartments are leased out on a multi year contract to a serviced apartment operator to generate revenue.

The buildings are all designed to exacting architectural standards and are of high-quality construction. The operation and maintenance of the facilities is expected to be of similarly high standards as befitting long-life, valuable assets.  A key feature of the Aga Khan Centre and Victoria Hall is a series of courtyards, gardens and terraces which are a modern-day interpretation inspired by different traditions of Islamic landscape architecture. These buildings also include a total of three commercial/retail units let to external tenants.

The position will require liaison, collaboration with and accountability to a variety of internal stakeholders, including senior management of institutions occupying the buildings (currently AKF (UK), the Institute of Ismaili Studies (IIS), the Aga Khan University Institute for the Study of Muslim Civilizations (AKU-ISMC), and other AKDN user groups, academic staff and student representatives.