Retail support manager jobs

We’re seeking a Union Administrator to coordinate key internal meetings and provide executive support to our CEO. You’ll be responsible for preparing agendas, taking minutes, tracking actions, and ensuring smooth communication across departments. This is a fantastic opportunity to gain insight into high-level organisational operations while developing your professional skills. If you thrive on keeping things running behind the scenes, we’d love to hear from you. Join us and play a central role in supporting strategic decision-making and operational excellence.

Administrative Support:

1. Organisation and minute taking of the Students’ Union’s internal meeting structure, supporting chairs by doing the following:
   • Work with the chair to construct agendas, ensuring expiring policy is renewed
   • Book venues and send out invites
   • Ensuring technology is set-up for remote participants
   • Collating papers for the meeting
   • Circulating papers for meetings
   • Minuting meetings
   • Distributing/tracking/monitoring actions
2. Support in development and implementation of the annual governance calendar, governance action tracker and maintain regular updating of progress. 
3. Preparation of high-quality documents including reports, correspondence, presentation materials (including PowerPoint), gathering appropriate data and information as requested.
4. Administer travel and expense claims for trustees and members of committees.
5. Identify and develop procedures and operational manuals to ensure effectiveness of the Administration service.
6. To support in creating content for All Staff Forum meetings, Operational Lead meetings and other organisational meetings where necessary.
7. Manage project administration and undertake or assist with project tasks as required by the CEO, HR or wider SLT.
8. Ensure the confidentiality of stakeholders and that all data relating to them is maintained and processed in compliance with the General Data Protection Regulation (GDPR)

Senior Leadership Support:

1. To undertake other administrative tasks that may be requested from time to time by the CEO that are commensurate with the duties and grade of this post.
2. Manage an effective and proactive diary system for the CEO, ensuring their time is optimised.
3. Manage timely correspondence, including email, opening of post and taking telephone calls and action where possible.
4. Act as first point of contact to identify if the CEO or another team member is the best person to respond.

• A thriving 23-shop retail estate and e-commerce platform (net income target: £1.2 million+) 
• Innovative fundraising and legacy programmes (net income target: £3 million+) 
• Overseeing our essential non-clinical operations, including estates, facilities, and hospitality 
• Driving our green agenda and environmental sustainability initiatives 
• Expanding commercial opportunities in line with our values and mission 

• A track record of successful strategic leadership in a commercial or income-generating environment 
• Deep understanding of retail, fundraising, or commercial business models 
• Financial acumen and experience managing multi-stream income targets and profit and loss 
• Commitment to environmental sustainability and social impact 
• Inspirational leadership with a people-first, values-driven approach 
• The agility to innovate and the integrity to lead with compassion 

Are you a creative leader with a passion for social justice, a talent for storytelling, and a track record of inspiring brilliant ideas? Join Shelter as our Head of Creative and lead our award-winning in-house team in delivering powerful, purpose-driven work that fuels the fight against the housing emergency.

In this exciting and varied role, you’ll oversee creative output across a wide range of channels – from print and film to digital and experiential events – helping to shape the campaigns, content and communications that drive change. Working closely with colleagues across the organisation, you’ll champion creativity, nurture talent, and lead the Creative Team in campaigns to achieve Shelter’s mission.

About the role 

Shelter is seeking a Head of Creative and Production to lead our award-winning in-house creative team (In-House Agency of the Year, 2025 Drum Awards) and build on its impressive track record of fighting homelessness and the housing emergency through sector-leading creative content. 

In this varied, fast-paced and stimulating role, you will collaborate closely with your Planning Lead, Copy Lead and two Creative Leads to inspire and support Shelter’s talented writers, designers, videographers, photographers and other creatives to respond to briefs, develop concepts, and deliver highly creative and impactful outputs across a range of media (including print, tv, social, web and experiential events).

Role specifics 

We’re looking for a creative leader to help drive fresh thinking and brilliant ideas across all our work. You’ll play a key role in supporting the team to develop and deliver innovative, impactful concepts that really make a difference. Working closely with the marketing team, you’ll help shape strong, clear propositions that lead to the best possible creative solutions. You’ll also build collaborative relationships across the organisation – from income generation and communications to campaigns, services and retail – making sure their creative needs are met and spotting new opportunities for the team to add value.

As well as mentoring and inspiring a talented team of designers, writers and content creators, you’ll help plan and prioritise projects, keeping things running smoothly and efficiently. You’ll work with a trusted network of external creatives to bring ideas to life to a high standard, on time and within budget. A natural champion of great creative work, you’ll foster a supportive, can-do culture, oversee asset management, and make sure the team’s work is visible, accessible and celebrated. You’ll also take the lead on managing the team’s budget and helping shape the future of the Creative Team at Shelter.

Apply to be part of our team and be the change you want to see in society. 

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. 

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team 

Shelter’s multi award-winning in-house creative team (In-House Agency of the Year, 2025 Drum Awards) has an impressive track record of fighting homelessness and the housing emergency through sector-leading creative content. In leading this team, this role will collaborate closely with our Planning Lead, Copy Lead and two Creative Leads to inspire and support a talented cross-organisational team of writers, designers, videographers, photographers and other creatives. 

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. 

To manage social research work packages or projects within the Research and Analysis (R & A) team and contribute research skills to a range of CSE projects across all teams and work programmes. The role requires knowledge of social science research methods and research administration skills including time management, contributing to funding proposals and bid developments, and supporting outreach and impact work. Some knowledge of energy is required.

Pay and conditions

• The role is full-time (37.5 hours per week).
• The salary for the role will be £36,075 - £43,211 per year (starting salary will depend on skills and experience).
• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

Delivery of projects and activities:

• Effectively manage work packages and small projects within the Research and Analysis portfolio.
• Oversee the timely delivery of data analysis outputs across multiple projects,.
• Explore innovative outputs to enhance the impact of the work and make best use of your own specialist skills, knowledge and experience in project design, delivery and dissemination.
• Have expertise in a particular research method or approach (e.g. qualitative analysis, survey analysis, statistics), and develop new approaches to advance CSE’s research.

Operation and development of the team:

• Participate in relevant meetings and processes to enable good internal communication and effective workload planning.
• Provide effective line management that supports staff in line with CSE policies.
• Mentor junior staff and support them to develop research or analytical skills and subject matter knowledge. Input to team development & strategy, supporting recruitment when appropriate.
• Explore new uses for datasets created by CSE that build our reputation and demonstrate CSE’s commitment to open access principles.

Income generation, partnerships, and generating opportunities:

• Lead method development for new research work and proactively seek new opportunities for funding and partnerships.
• Work with CSE’s development team to develop new research proposals aligned with CSE’s strategy and work programme priorities.
• Support the development of social research at CSE. Actively seek out and assign work to junior staff that matches their specialist skills and interests.

Communications and impact:

• Communicate outputs effectively to internal team members, CSE staff wide, and external stakeholders.
• Create impact & recognition of research outputs, liaise with CSE's Comms team about disseminating outputs to key audiences and author CSE website pages and blog posts where relevant.

Professional development:

• Continuously improve research and analytical skills and expand knowledge of research areas relevant to CSE’s work programmes
• Stay current with relevant trends in energy social sciences to help foster innovation within CSE’s work.

Essential attributes for this role include:

• Degree level qualification or equivalent in a relevant topic
• Relevant formal research methods training – as part of degree course or continuing professional development
• Experience in management/coordination of small-scale research or evaluation projects or significant work packages with demonstrable success in delivering work on budget and on time.
• Track record of delivering research, with evidence of conducting primary data collection and analysis, inputting to study design and managing diverse and complex project data
• Project management skills including excellent time management, organisation of self and others, budgeting and record-keeping, priority setting and problem-solving
• Advanced understanding of social research methods and associated software (e.g. SPSS, Nvivo, Excel)

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please submit a CV and completed application form found on our website.

The closing date for applications is 12pm on Friday 13 June 2025.

Interviews are scheduled for Thursday 3 and Friday 4 July 2025 at our office in Bristol. The interview process will consist of a short presentation and a formal interview of approximately 1 hour. We will also ask you to complete a timed written task at home; this will also take approximately 1 hour. We will arrange the time for completing the task in advance of the interview.

Applications should be sent by email stating “Application for Senior Researcher” in the subject line.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

The Southbank Centre is a world-renowned cultural institution, Europe’s largest centre for arts and one of the UK’s top five visitor attractions. The Southbank Centre facilitates innovative and experimental performances and exhibitions, attracting diverse audiences and showcasing world-class artists.

Ivy Rock Partners are supporting the Southbank Centre in their recruitment for a Finance Business Partner for one of their key directorates, Development and Audiences. This is an exciting opportunity to join the finance team to help support in driving good management reporting and business partnering to ensure the accurate and reliable reporting and budgeting for Development, Membership, Marketing and Communications and Visitor Experience.

Key duties of the role are as follows:

To ensure effective financial reporting, forecasting, budgeting and analysis for budget holders, senior management and external parties as required. Building excellent relationships with the Audience and Development teams, ensuring that:

• The Directors, Heads of Department and cost centre budget holders are supported and challenged on all financial issues, including reporting, budgeting and forecasting, and long-term financial planning
• There is effective and ongoing financial monitoring and control
• Budget variances, risks and opportunities are identified and flagged as part of the management accounts monthly reforecast process

To deliver monthly management accounting and other reporting for relevant cost centres, including:

• Meeting budget holders to discuss accuracy of the accounts, reasons for variances and required actions and updating forecasts as appropriate
• Prepare the relevant summary sections of the monthly management accounts and related KPIs
• Process accruals, deferrals, and other accounting adjustments, including at financial year end

About You

• You will be a part-qualified, finalist or fully qualified accountant (CCAB or equivalent). Applicants who are qualified by experience are also encouraged to apply.
• You will have hands-on knowledge of supporting in the production of management accounts and experience of or the ability to partner with non-finance stakeholders to advise on budgets
• Candidates from all sectors are encouraged to apply, though an appreciation for the arts is a must!

What’s in it for you?

• Basic salary of up to £52,000 depending on experience.
• A min 5% employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
• 28 days annual leave, plus bank holidays (pro-rata for part time employees)
• Hybrid working model of 3 days office working, 2 days from home
• Enhanced sick pay
• Enhanced family leave benefits
• Up to 30% discounts at onsite retail, food and beverage vendors
• Staff ticket offers for Southbank Centre events
• Free entry to Hayward Gallery
• Free/discounted entry with other reciprocal organisations
• Free staff yoga
• Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
• Season ticket loan
• Cycle to work scheme

How to apply

Please apply with a copy of your CV via the link below. For any enquiries, please get in touch with Holly Arrowsmith at Ivy Rock Partners for a confidential conversation.

Application deadline is Sunday 15th June. First-stage interviews are currently scheduled for w/c 23rd June and final stage interviews for w/c 30th June. Applicants who are unavailable for the dates mentioned are still encouraged to apply and to discuss alternatives.

All third-party applications will be forwarded to Holly at Ivy Rock Partners.

We are looking for a HR Administrator to support us deliver our enabling strategy within our staff team! Flexible around your hours of study, the role involves the administration work to support our HR and Administrative Executive in our HR Department.

Principal Duties and Responsibilities:

1. ​Entering employment data into the company spreadsheet.
2. Setting up new employees on our HR system.
3. Assisting the HR and Administration Executive with the hiring process. For example: 
   • Creating job adverts on the company website.
   • Organising interviews.
   • Preparing onboarding documents.
4. Amending policies and procedures as directed by the HR operations committee.
5. Prepare timely HR related reports. 
6. Chase any missing HR documents from management. For example: return to work forms, students staff hours approval and performance development reviews.
7. Update the HR induction for all role types with any additions/changes. 
8. Update the personal development allowance spreadsheet. 
9. Raise any HR related purchase orders. 
10. Organising annual governance meetings into the calendar.
11. Organising external meeting space for ad hoc meetings where necessary. 
12. Comply with any auditing process and procedures. 
13. Use the Students Union Linked in page to regularly interact to relevant posts.
14. Any other generic HR admin tasks.
15. Support with post meeting activity to ensure efficient and timely communication of meeting actions to stakeholders.
16. Reception based duties, including but not limited to: Answering Phone calls, Taking Ad hoc Requests, Sorting through mail etc.

We are looking for a Sports Administrator to support us during our BUCS season! Flexible around your hours of study, the role involves the admin surrounding BUCS Wednesdays for our sports teams. 

Principal Duties and Responsibilities:

1. Provide operational support to our sports clubs that enables them to both fulfil and host British Universities and Colleges Sport (BUCS) fixtures against other universities, including the organisation of transport, facility bookings, registering individuals and teams for competitions, submitting results, and hiring of officials.
2. Be the first point of contact for all queries from students and other universities in relation to club administration and fixtures.
3. Provide effective training to students on using the BUCS play system, and using the system effectively to ensure fixtures and team sheets are accurate. 
4. Provide administrative support to the rest of Northampton SU staff to support various events and projects throughout the year, including an annual awards evening, Varsity and various promotional and outreach activities designed to support recruitment.
5. Ensure that finance processes followed for all fixture related expenditure. This includes raising PO numbers, processing invoices, making credit card payments, using online payment systems and the ability to keep accurate financial records.
6. Contribute to the continuous improvement of sport and physical activity at Northampton SU, by contributing in team meetings, providing creative ideas and participating in projects and cross team working groups as appropriate.

Working closely with the Director of Development, the Head of Principal Gifts will develop and implement successful fundraising strategies to raise seven to eight figure gifts from some of the world’s most generous philanthropists. 

To achieve this, the job holder will build and manage a portfolio of donors and help drive forward specific fundraising initiatives, including working with senior staff, the Director, Chair and Trustees.

Vacancy type: Paid Vacancy

Function: Marketing and Communications

Location: Field Based

Salary: up to £49,036 per annum(depending on experience).

Contract type: Permanent

Contract hours: Full time

Weekly hours: 37.5 hours per week

Closing Date: 15/06/2025

We are seeking an experienced and talented Head of Marketing and Communications to lead the Marketing and Communications Team at Tŷ Hafan.

About the role:

This is a very exciting time to join the team at Tŷ Hafan, having recently launched our Strategic Plan, which sets out our plans for achieving our ambition of supporting every family who needs our support.

The Marketing and Communications Team plays a crucial role in the delivery of our Vision of a Wales where no family faces the unimaginable loss of their child alone. Not only will this role contribute directly to our income generation activities, it will also play a crucial role in supporting Tŷ Hafan to reach more families and in recruiting and retaining talented and engaged people.

This role will lead the team to develop and implement a marketing and communications strategy that supports the organisation to reach more families, recruit and retain people and to sustain and grow income.

You’ll be responsible for the development and management of our brand, ensuring we position ourselves and communicate effectively with key target audiences, including overseeing the delivery of integrated marketing campaigns. You’ll also have the opportunity to help Tŷ Hafan to develop inspiring messaging and content that encourages action from key audiences.

You’ll provide leadership and direction to the whole team, supporting them to deliver against key plans and objectives and to optimise performance across the whole spectrum of online and offline channels.

About you:

If you have significant experience of leading a marketing and communications team to deliver against ambitious targets and objectives, we would love to hear from you. You will be organised, have excellent communication skills and have experience of a range of online and offline marketing and communications channels.

Experience of charity marketing and communications isn’t essential, but we would love to hear from candidates who have an understanding of how they would apply their skills and experience within a charity market.

The benefits of working for Tŷ Hafan include: 

• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays (pro-rata to part-time hours)
• A Group Personal Pension Scheme with an employer contribution of 5%
• Life assurance (death in service benefit)
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work, technology, mobile phone and will writing schemes
• Discounted gym membership and shopping discounts (including 25% of all purchases from any Ty Hafan Retail shop)
• Hybrid working, and when onsite free, secured parking.

Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.​

Our Values: At Tŷ Hafan we make a difference by living our values:  Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. 

Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. 

Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout.

Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance. 

Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. 

We’re looking for a Customer Service Specialist to join our busy Membership Team. You will develop relationships and engage with our key demographic – parents, guardians, schools and children – to provide outstanding customer service and increase membership sales, as well as supporting our charitable initiatives, processing bookings, dealing with payments, following up on concerns and ensuring we deliver on all our customer expectations.

Key Responsibilities

1. Prepare

a. Understand all aspects of Kings Active Foundation’s mission, our values and strategy

b. Understand our processes and policies to represent the organisation and deliver exceptional customer service

c. Become fully orientated in Kings Camps booking and Membership services

d. Understand and deliver departmental sales and service targets

e. Monitor performance of current initiatives and support the development of new initiatives to improve the customer experience and membership sales.

2. Sell

a. Provide excellent customer service to both new enquiries and existing members

b. Maximise bookings from potential and existing members

c. Proactive outbound communication to members to encourage bookings and gather feedback

d. Represent the Kings Camps brand and values consistently in all interactions

3. Service

a. Provide timely and appropriate response to enquiries, questions and complaints

b. Provide requested information to members via phone, email, socials, post or other means

c. Seek and support the delivery of our charitable initiatives, group and business bookings in line with pre-agreed targets

d. Ensure all child details are accurate, updated and provided to relevant staff

e. Respond to online and external feedback through multiple platforms

f. Provide other support for Membership or other departments as requested 

Benefits

Based at Sheffield Head Office

• Salary £24,000+ per annum dependant on experience

• 37.5 hours per week (Mon-Fri) within 8am-6pm but flexible to optimise maximum engagement (Our work involves extended hours and weekend work at peak times of the year)

• Hybrid working model between our Sheffield Head Office and home-working

• 20+ days annual holiday (increasing up to 25 days during length of service) plus statutory and additional discretionary holidays

• Auto-enrolment company pension with employer contributions

• Subsidised school holiday childcare provision (for 5-15 years)

• Secure, free onsite parking at Sheffield Office

• Report directly to Membership Manager with monthly 1:1 meetings

• Annual performance review 

Ideal Personal Specification

• 1-2 years’ experience in a customer service role

• Highly personable and a proactive team player

• Experience of working cross-departmentally and/or with external organisations

• High level of verbal and written communication with attention to detail

• Experience of compiling reports and data analysis

• Excellent digital and computing skills

• Motivated by; and supportive of; the mission and values of Kings Active Foundation

About Us

Established in 1991, Kings Active Foundation is a UK registered charity with a vision of a world where children love being active, and a mission to get children active, having fun and learning together. We are experts in using active games, sport and fun to connect with children via our activity programmes and we equip, enable, and inspire others to deliver activity programmes. We are a small team doing big things. We have a passion for our work and a desire to get more children active and improving their physical and mental wellbeing.

Our Safeguarding Promise

We are committed to safeguarding and promoting the welfare of children and young people. Safer recruitment is central to the way we work, and all staff and volunteers are expected to share our commitment to safeguarding, always creating an environment where young people feel safe and can thrive.

Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need. 

We are recruiting a Commercial Business Development Lead to drive growth of Sands’ partnerships programme. This is a new and exciting role requiring an ambitious and entrepreneurial individual, who will focus on securing commercial and strategic partnerships which maximise Sands’ exclusive, new and emerging opportunities.  This includes our award-winning Sands United Football Club, the globally-recognised Baby Loss Awareness Week, our leadership in Saving Babies’ Lives research and flagship UK-wide events such as Ribbon Run, Starlight Walk and others. 

The postholder will be responsible for securing sector-leading, inspiring and memorable partnerships, including but not limited to multi-year collaborations, sponsorship and cause-related marketing. Demonstrable experience in working across sporting and/or event sponsorship is essential as well as in commercially-led partnerships including retail.  The ability to collaborate strategically with those committed to social change is also required.

You will ensure there is an integrated approach across Sands’ functions including other areas of fundraising, engagement, communications and events. This role therefore has a high level of responsibility for the management of internal and external senior relationships.

With a high level of business acumen to identify a robust pipeline, the postholder will seek out partners that align with Sands’ vision, that will place us on the map as the go-to baby charity, thus increasing Sands’ public profile via household brands and high-profile partnership activities.

The post-holder will be able to diversify prospects across different sectors and industries including mental health and wellbeing, health and beauty, groceries, high street retailers, home and leisure, transport, jewellery and commemoration. 

You will be skilled at creating bespoke and engaging proposals that captures the interest, trust and needs of key decision-makers.  An excellent communicator and influencer, you will also be a confident presenter and networker, with the ability to represent Sands externally and produce high-quality prospect research, reports and creative pitch material. 

The ideal candidate will have demonstrable experience in cultivating high-level relationships with corporate partners and individuals across a range of engagement mechanisms – particularly working from home and online. 

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.

The role:

This is a key role within the Executive Leadership team, with accountability for Finance, Procurement and IT at the Globe. You will work collaboratively with the CEO and Executive leadership team to drive strong business as usual delivery, and provide provide balanced insight to Executive Leadership Team and the Senior Leadership Group so that they can take responsibility for questioning routines and rituals, and for streamlining processes that improve efficiency.

The Finance Director is the lead on the Audit and Risk Committee (ARC) and is a key part of other relevant committees. You will also attend and report at Board meetings, developing strong working relationships with Board members, the Artistic Director, Executive Leadership members, members of the Senior Leadership Group (SLG), the Finance and Procurement team, the Globe’s IT contractor, and colleagues throughout the Globe.

The skills:

· Chartered Accountant.

· Extensive Director level business experience in a complex organisation.

· A strategic thinker with entrepreneurial instincts

· Demonstrable experience in managing contracts.

· Experience within the charities sector including understanding of the relevant accounting, taxation and other regulatory requirements this presents.

· Empathy with the work, aims and mission of the Globe including an appreciation of the balance between the charitable purpose and commercial imperatives.

· An effective and flexible leadership and management style with demonstrable ability to inspire, motivate, coach and develop a team.

· Credibility and authority to work effectively and liaise internally with senior staff and externally with Trustees and other stakeholders.

· An excellent negotiator and influencer with string emotional intelligence and good communication skills.

· Analytical problem-solving ability with the appetite and energy to evaluate, challenge and change the status quo.

· Experience in financial and risk compliance and governance issues.

· Accessible and inclusive report writing and presentation skills demonstrated as a part of Board level reporting.

· Positive, determined, pragmatic, and resilient – able to inspire confidence and respect.

· The ability to work flexibly in a creative, fast-moving environment and understand the importance of artistic risk taking and to respond positively to it.

· Experience in, or a personal interest in the arts, heritage/museum, or creative industries.

· Experience of managing IT contracts or IT staff.

The team:

The Finance Department provides timely and accurate financial information to key stakeholders while protecting Shakespeare’s Globe assets and ensures compliance with laws and regulations in relation to financial and taxation matters. Serving as a key partner on topics requiring economic, financial and value for money inputs and expertise, the Finance Department manages Accounting and Financial Reporting, Tax, Banking Relationships, Procurement, Financial Risk Management, Contracts, Management Reporting, and external audit partners

Shakespeare’s Globe:

We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.

To apply:

For more information, please download the job description from our website. To apply, please complete the online application form by 9:00am on 2 June 2025.

We regret that because of the high volume of anticipated applications, we may be unable to contact unsuccessful candidates. If you have any queries on the application process or online form, please get in touch.

Could you drive forward commercial income for one of the most breathtakingly beautiful heritage sites in the UK?

Wentworth Woodhouse is ready to welcome a proactive Head of Commercial to lead trading activity in the next phase of an ambitious growth strategy, driving a bold step-change in the approach and delivery of commercial operations.

Salary £50k FTE
Location Mostly onsite to support brilliant service delivery
Contract 2-years fixed term, full time (37.5) or reduced hours considered
Benefits 25 days with additional (up to 5 days) for length of service, 3% employer pension contribution
Culture Grown up, flexible and accountable

About Wentworth Woodhouse

In the heart of South Yorkshire, a giant of the cultural world is being reawakened. Once a political, social and economic powerhouse, today it is being brought back to life as a cultural, creative and community-driven hub.

Currently undergoing one of the most exciting and complex heritage regeneration projects of a lifetime, Wentworth Woodhouse is now looking to build the commercial foundations to sustain and expand its impact for generations to come.

About the role

We’re looking for a commercially-minded leader to join the Senior Leadership Team. This is a newly created role that will shape and deliver a bold commercial strategy across trading activities, including:

• Hospitality and catering (on-site cafes, afternoon tea, events catering)
• Retail (gift shop and bespoke product lines)
• Weddings, corporate and charity events
• Location hire for film and TV productions
• Visitor experience and front-of-house operations

You'll lead the development of a dynamic, mission-driven commercial offer that reflects values, enhances visitor experience, and supports the organisation’s charitable purpose. This is an exceptional opportunity to make your mark, working for a nationally significant heritage site.

Who we’re looking for

You’re an experienced commercial leader from the hospitality, catering or retail sectors, with a proven ability to grow income, manage multiple revenue streams, and lead high-performing teams.

In your toolkit, you’ll also have:

• Strong business planning and budgeting skills
• Confidence in negotiating contracts and building supplier relationships
• Person-centred approach to leadership, customer service and collaboration
• Track-record of innovating income generation from trading activity
• Ability to work strategically and lead operationally
• Continuous improvement mindset, striving to achieve operational excellence

Experience in heritage, culture, or the third sector is welcome but not essential – what matters most is your ability to bring energy, drive and commercial excellence to a purpose-led organisation.

To Apply

We’d love to hear from you – please get in touch with a copy of your CV or profile. If your experience meets the brief, then Amelia at Charity People will reach out to tell you more and explain how to apply.

Closing date: Thursday 5th June
Interviews dates will be confirmed soon

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with

YMCA Lincolnshire is seeking a dynamic, compassionate and strategic Chief Executive to lead our organisation into its next chapter.

With a proud legacy of supporting vulnerable individuals and empowering communities, we are looking for a CEO who will bring both vision and action to enhance our impact and ensure our sustainability.

As CEO, you will be the driving force behind YMCA Lincolnshire’s mission—providing inclusive services rooted in Christian values to those who need it most.

Reporting to the Board of Trustees, you will shape and implement our strategic direction, lead a dedicated team, and ensure operational excellence across our services.

You’ll be the public face of the organisation, forging strong relationships across local, regional, and national networks—including across the YMCA federation and with YMCA England & Wales—and championing the voices of those we serve.

This is a rare opportunity to make a lasting impact on the lives of people across Lincolnshire.

If you’re ready to lead with heart, purpose and clarity—apply now and help shape a stronger, more inclusive future for our communities.