Retail Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
SATURDAY CHARITY SHOP VOLUNTEER
The RSPCA Suffolk Central Branch is an independent charity that helps animals in the local area. The charity would like to hear from anyone based in Stowmarket who can spare a few hours to help with the charity’s work.
Are you a people person? Do you have customer service, front-of-house, or retail experience? Or perhaps you are a friendly face with a willingness to help? If so – could you be a charity shop volunteer working on the shop floor?
Our charity shops raise vital funds to help rescue and rehome animals. We are seeking friendly, patient, and polite volunteers to assist on the shop floor in our stores. From putting sales through the till to accepting donations at the door, your time could help raise much-needed funds and give you the opportunity to socialise with like-minded people or refresh your retail skills.
If you’d like to join us, we’d love to hear from you!
Tasks and responsibilities include:
-
Process sales through the till
-
Accept donated goods at the door, taking donor details
-
Provide an excellent customer experience for every shopper
We would love to hear from you if you’d like to use your skills, time, and passion for animals to make a difference in Suffolk.
Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our retail shops are the face of our charity on the high-street and in local communities. As a Customer Support Volunteer you will provide a first class customer service experience, ensuring customers find everything they need during their visit.
Our amazing team of vibrant & diverse volunteers helps us run our retail shops, raising money for vulnerable children, young people and families across the UK.
It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Volunteer role
Customer Support Volunteer
Volunteer manager
Store Manager
Where you will be based
Shop
Location:
Unit 6, Riverside Retail Park, Warrington, Cheshire, WA1 2GZ, United Kingdom
Minimum age: 14
Why we want you
Our customer support volunteers provide a first class customer service experience, ensuring customers find everything they need during their visit.
What you will be doing
- You may choose to do some or all of these tasks - working on the till, helping customers with enquiries, meeting and greeting customers, covering changing rooms.
- Maintain a high level of customer service
- Work with other volunteers to have a good knowledge of areas of stock and support customers with general questions and queries
- Process sales on the till
- Supporting customers with donations and gift aid
- Support the implementation of seasonal campaigns and promotional activities in-line with the stores marketing activity plan
- Ensuring the store remains clean and tidy
- Ensure all health and safety policies and procedures are adhered to
- Ensure all security procedures are adhered to
The skills you need
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Excellent customer service skills
- Good verbal communication skills and able to engage positively with customers
- Willingness to learn basic IT skills, for tasks such as working on the till
- Problem-solving abilities to help resolve queries and issues
- Ability to work independently, as part of a team and use your initiative
What's in it for you
- Volunteer in a fast paced and diverse environment
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Location:
Unit 4, Scunthorpe Retail Park, Holyrood Drive, Scunthorpe, Lincolnshire, DN15 8NN, United Kingdom
Please note, this SS is opening soon.
Minimu age: 14 years
Disclaimer
We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team via our website.
Why am I needed?
Our shops depend on a regular supply of quality donated stock. As some shops receive more donations than others, we need drivers to move stock between our shops to ensure they are all fully stocked.
Our fantastic supporters rely on stock donations being collected from their door when they are unable to bring it to us. Here at Tenovus Cancer Care we receive donated stock in many different ways, and this includes us collecting stock from supporters at their front door and picking up collections from local business partners.
All of this vital work needs to happen for us to raise more money to help cancer patients and their families.
What will I be doing?
Dependant on your volunteer location, duties may include but may not be limited to:
Predominantly assisting the Retail team in moving stock between shops
Taking this donated stock to shops and to the Warehouse
Delivering donation bags to homes in selected areas and collecting the full bags on an agreed day
Collecting donations at businesses where our ‘Donation Stations’ are located
Offering feedback to the Retail team on how to improve the collections service.
What skills and qualities do I need?
An enthusiasm for the work of Tenovus Cancer Care
A good level of fitness and enjoy being outside
Good communication skills to be able to respond positively with any queries from members of the pubic
Reliability, honesty and like helping as part of a team
This role would suit a proactive and outgoing person who enjoys meeting with others
The ability to drive and have a good size car or van is essential for the driving role if based at one of our shops. You will need to check with your car insurers that you are insured for business use before starting with us (this can usually be arranged at no extra cost) and your driving licence and business insurance will need to be checked before you can start.
How much time do I need to commit?
This can be discussed with the Retail team and hours are very flexible to fit around you – please note on your application how much time you can give.
What support and training will I be given?
A dedicated member of staff will be on hand to offer you advice, support and guidance in your role.
What benefits can I expect?
You’ll be making a real difference to the lives of people with cancer in your local area
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
Reasonable expenses will be reimbursed in line with organisational policy
The enjoyment of meeting new people and being part of both our Retail Team and Wales’ leading cancer charity.
Expenses can be claimed back
Where will I be based?
You’ll be based at one of our Tenovus Cancer Care shops across Wales and England, with regular travel around agreed areas. You must have access to your own vehicle.
How do I apply?
If you are aged over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Why am I needed?
Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference. We need you to help create exciting displays in our windows and in our shops to help turn clothes into cash.
What will I be doing?
Creating visually inspiring displays in our windows and in our shops under the guidance of our shop management team
Merchandising, displaying and maintaining high standards of presentation in the shop according to promotional activities and seasonal trends
Maintaining high levels of shop standards, presentation and cleanliness
Speaking with customers, making them welcome and answering queries
Promoting awareness of the charity and the services that we provide.
What skills do I need?
Creativity
A strong interest in fashion and retail
It’d be great if you have some knowledge of fashion, labels and trends
A really keen eye for detail
Ability to work on your own initiative and as part of a team
Ability to communicate effectively with other members of the team and customers.
Many of the standard tasks within the shop involve standing or sitting for periods, handling bags and donations from the public and there may be stairs to climb depending on which shop you are based in. If you have any concerns about this, please speak with the Shop Manager when expressing your interest in volunteering.
How much time do I need to commit?
We’d need you to give around three hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.
What support will I be given?
Before starting with Tenovus Cancer Care, we ask that you do try a small number of hours in the shop so we can both see how the role may suit you. The amount of hours can be decided between you and the Shop Manager.
Following that the Shop Manager and team will be on hand to run you through the basics of helping in a shop in your first few days and they’ll always be on hand after that.
Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.
What benefits can I expect?
Reasonable expenses will be reimbursed in line with organisational policy
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
The opportunity to be creative and bring new ideas to the shop whilst developing your visual merchandising and retail skills
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part of our Retail Team
The chance to gain experience of helping Wales’ leading cancer charity.
Where will I be based?
You’ll be based within your local Tenovus Cancer Care shop.
How do I apply?
Please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
.
Inclusivity:
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Barnardo's receives donations of a variety of items which we sell in our Superstores. We are looking for a visual merchandiser volunteer to support with creating eye-catching shelves and window displays.
The role would be a great fit for someone who has a real passion for fashion, an eye for detail and understands basic principles of visual merchandising. Your role is to create amazing displays which will make Barnardo's stand out on the high street and encourage members of the public to come into our stores.
It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Volunteer role
Visual Merchandiser Volunteer
Volunteer manager
Volunteer Manager
Where you will be based
Shop
Location:
Unit 12, Dragonville Retail Park, Durham, Durham, DH1 2WP, United Kingdom
Minimum age: 14
Why we want you
We are looking for a visual merchandiser volunteer to support with creating eye-catching displays within our stores.
What you will be doing
- Creating eye-catching window displays.
- Merchandising shelves and dressing mannequins etc.
- Ensuring branding/marketing guidelines are met within the store.
- Prepare items for sale, including ensuring pricing is correct and visible.
- Support with any marketing campaigns in the store.
The skills you need
- Passion for fashion.
- Eye for detail.
- Knowledge/experience of visual merchandising principles.
- Friendly and helpful.
- Enthusiastic about the work of Barnardo’s.
- Flexible and willing to do a variety of tasks.
What's in it for you
- Volunteering in a fast paced and diverse environment.
- Have fun and meet new people.
- Develop skills for your CV including confidence, teamwork and problem solving.
- Make a difference to the lives of children, young people and their families.
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses.
- Full training and experience of working in retail as a volunteer.
Disclaimer
We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team via our website.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our retail shops are the face of our charity on the high-street and in local communities. As a Customer Support Volunteer you will provide a first class customer service experience, ensuring customers find everything they need during their visit.
Our amazing team of vibrant & diverse volunteers helps us run our retail shops, raising money for vulnerable children, young people and families across the UK.
It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Volunteer role
Customer Support Volunteer
Volunteer manager
Store Manager
Where you will be based
Shop
Location:
Unit 12, Dragonville Retail Park, Durham, Durham, DH1 2WP, United Kingdom
Minimum age: 14
Why we want you
Our customer support volunteers provide a first class customer service experience, ensuring customers find everything they need during their visit.
What you will be doing
- You may choose to do some or all of these tasks - working on the till, helping customers with enquiries, meeting and greeting customers, covering changing rooms.
- Maintain a high level of customer service
- Work with other volunteers to have a good knowledge of areas of stock and support customers with general questions and queries
- Process sales on the till
- Supporting customers with donations and gift aid
- Support the implementation of seasonal campaigns and promotional activities in-line with the stores marketing activity plan
- Ensuring the store remains clean and tidy
- Ensure all health and safety policies and procedures are adhered to
- Ensure all security procedures are adhered to
The skills you need
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Excellent customer service skills
- Good verbal communication skills and able to engage positively with customers
- Willingness to learn basic IT skills, for tasks such as working on the till
- Problem-solving abilities to help resolve queries and issues
- Ability to work independently, as part of a team and use your initiative
What's in it for you
- Volunteer in a fast paced and diverse environment
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Location:
Unit 4, Scunthorpe Retail Park, Holyrood Drive, Scunthorpe, Lincolnshire, DN15 8NN, United Kingdom
Please note, this SS is opening soon.
Minimu age: 14 years
Disclaimer
We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team via our website.
Why am I needed?
Our shops depend on a regular supply of quality donated stock. As some shops receive more donations than others, we need drivers to move stock between our shops to ensure they are all fully stocked.
Our fantastic supporters rely on stock donations being collected from their door when they are unable to bring it to us. Here at Tenovus Cancer Care we receive donated stock in many different ways, and this includes us collecting stock from supporters at their front door and picking up collections from local business partners.
All of this vital work needs to happen for us to raise more money to help cancer patients and their families.
What will I be doing?
Dependant on your volunteer location, duties may include but may not be limited to:
Predominantly assisting the Retail team in moving stock between shops
Taking this donated stock to shops and to the Warehouse
Delivering donation bags to homes in selected areas and collecting the full bags on an agreed day
Collecting donations at businesses where our ‘Donation Stations’ are located
Offering feedback to the Retail team on how to improve the collections service.
What skills and qualities do I need?
An enthusiasm for the work of Tenovus Cancer Care
A good level of fitness and enjoy being outside
Good communication skills to be able to respond positively with any queries from members of the pubic
Reliability, honesty and like helping as part of a team
This role would suit a proactive and outgoing person who enjoys meeting with others
The ability to drive and have a good size car or van is essential for the driving role if based at one of our shops. You will need to check with your car insurers that you are insured for business use before starting with us (this can usually be arranged at no extra cost) and your driving licence and business insurance will need to be checked before you can start.
How much time do I need to commit?
This can be discussed with the Retail team and hours are very flexible to fit around you – please note on your application how much time you can give.
What support and training will I be given?
A dedicated member of staff will be on hand to offer you advice, support and guidance in your role.
What benefits can I expect?
You’ll be making a real difference to the lives of people with cancer in your local area
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
Reasonable expenses will be reimbursed in line with organisational policy
The enjoyment of meeting new people and being part of both our Retail Team and Wales’ leading cancer charity.
Expenses can be claimed back
Where will I be based?
You’ll be based at one of our Tenovus Cancer Care shops across Wales and England, with regular travel around agreed areas. You must have access to your own vehicle.
How do I apply?
If you are aged over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Why am I needed?
Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference. We need you to help create exciting displays in our windows and in our shops to help turn clothes into cash.
What will I be doing?
Creating visually inspiring displays in our windows and in our shops under the guidance of our shop management team
Merchandising, displaying and maintaining high standards of presentation in the shop according to promotional activities and seasonal trends
Maintaining high levels of shop standards, presentation and cleanliness
Speaking with customers, making them welcome and answering queries
Promoting awareness of the charity and the services that we provide.
What skills do I need?
Creativity
A strong interest in fashion and retail
It’d be great if you have some knowledge of fashion, labels and trends
A really keen eye for detail
Ability to work on your own initiative and as part of a team
Ability to communicate effectively with other members of the team and customers.
Many of the standard tasks within the shop involve standing or sitting for periods, handling bags and donations from the public and there may be stairs to climb depending on which shop you are based in. If you have any concerns about this, please speak with the Shop Manager when expressing your interest in volunteering.
How much time do I need to commit?
We’d need you to give around three hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.
What support will I be given?
Before starting with Tenovus Cancer Care, we ask that you do try a small number of hours in the shop so we can both see how the role may suit you. The amount of hours can be decided between you and the Shop Manager.
Following that the Shop Manager and team will be on hand to run you through the basics of helping in a shop in your first few days and they’ll always be on hand after that.
Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.
What benefits can I expect?
Reasonable expenses will be reimbursed in line with organisational policy
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
The opportunity to be creative and bring new ideas to the shop whilst developing your visual merchandising and retail skills
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part of our Retail Team
The chance to gain experience of helping Wales’ leading cancer charity.
Where will I be based?
You’ll be based within your local Tenovus Cancer Care shop.
How do I apply?
Please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
.
Inclusivity:
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to make a real difference to Scope, the disability equality charity, and our income?
Do you like a variety of roles, from talking to people to sorting stock, or are you not sure what you’d like to do?
Do you have a couple of hours a week to support your local charity shop?
You might like our shop volunteer role!
About this role
An exciting opportunity to volunteer at our brand new Leeds shop, generating income and raising awareness of our work in your local community. You will receive all training and support you need to get involved and enjoy your time volunteering.
Your role may include:
- sorting and organising goods for sale
- helping to display stock and window dressing
- tidying and cleaning the shop
- welcoming and supporting customers
- using the till and taking payments
- steaming clothes so they look better for customers
- pricing and tagging new donations
When and where
You will be in our Scope Leeds shop at 15 Kirkgate, Leeds, LS1 6BY. We are flexible on the times you would like to volunteer. We’d love your help for as little as 1 hour a week, but if you can give more time that would help us even more.
Who we’re looking for
We welcome anyone who is friendly and passionate about disability equality!
Some volunteers want to learn more about charities or about retail. Others want to make a difference to the lives of disabled people. Other volunteers are interested in our training and development opportunities. Some people join us to meet new people and make friends. Sometimes people want to help a charity shop they like shopping in, while also getting a discount in the shop!
We particularly welcome applications from disabled people. Equality and inclusion are at the heart of Scope’s mission. We are committed to creating a diverse and inclusive environment for all volunteers.
Skills and experience you can gain
- teamwork
- customer service
- till operation
- organisation
- retail skills
- communication
- stock preparation and management
- health and safety
- valuable experience for your cv
- experience of a large, national disability charity
What we can offer you
- introduction to scope
- demonstration of your tasks
- training courses, in person and online
- personal development opportunities
- support and regular catchups from a dedicated manager
- agreed travel expenses- all volunteers are entitled to claim their travel expenses if they work a minimum of a 4-hour shift.
- adjustments to make the role accessible for you
- work experience for your cv
- a work reference
- 20% discount in your scope charity shop
Safeguarding
Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk, whether receiving services or being staff or volunteers. It expects all trustees, staff and volunteers to share this commitment.
Volunteering at Scope
Scope is a disability equality charity providing practical information, emotional support and campaigning for a fairer society.
As a shop volunteer, you’ll help raise vital funds for our work towards everyday equality for disabled people. You will make a real difference to the lives of disabled people and their families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Volunteer Till Operator needed! - Hailsham
Would you like to be a part of your local community? Are you looking for a volunteering opportunity and making a difference? Do you enjoy the retail environment and enjoy chatting with people? If any of these resonated with you, then you are in the right place!
The role
We are looking for Till operator volunteers to support our shop teams in our Furniture Now! Hailsham store. Our till operators are the the face of the charity, they greet our customers, answer the phone and make bookings. As a Till Operator you willget to form connections with your local community, practice your communication skills and gain invaluable transferrable skills!
You will join a wonderful team made of a Shop Manager, Assistant Manager, van driver and van assistants as well as some volunteers. Free hot beverage and biscuits always available on site as well as bi-annual shop team events!
Shift patterns
We are looking for support on Mondays as a priority but would be grateful to receive help anytime. The shift pattern is either a half day (morning shift: 8.30am – 12pm or afternoon shit: 12pm – 4.30pm) or a full day (8.30am – 4.30pm).
Benefits
- Travel expenses fully covered after 2 hours of volunteering!
- Volunteer discounts available on all our second-hand stock!
- Taster shifts available to see if this is the right fit for you
- Grow your CV with a new experience and a new reference!
- Meet like-minded people and be a part of your local community
About the Charity
Furniture Now! is an East Sussex chain of charity furniture stores, part of the Now! charity group Ltd. We aim to end local poverty and fight for the environment. We act at different levels by making furniture accessible to those most in need through our special two tier discount, working in partnership with social funds to furnish refugees’ homes and issue grants to environmentally and socially focused local actions.
We recently started providing free sanitary products in all 3 of our stores in a bid to end Period Poverty. This is an exciting time to join our charity as we are also about to open a Community Shed in our Hailsham store to provide the local community with a third space, where people can meet, hang out and upcycle furniture.
Our values
·People Matter: We value people, their ideas and are committed to listening and acting on them.
·Leading social change: We are driven to improve the quality of life and social mobility for people in our communities.
·Sustainability committed: We care about the environment and consciously take action, actively finding ways to shape local green habits through recycling, reuse and repair.
Location:
Furniture Now! Hailsham
9 High Street
Hailsham
East Sussex
The client requests no contact from agencies or media sales.
Why am I needed?
Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference.
We need you to lead the shop volunteer team when the manager’s not in work to make sure our customers are getting the best shopping experience possible. It’s all about making sure that the shop’s running smoothly, it looks good and there’s money being made. You’ll also be opening and closing the shop and completing the banking and shop admin as well as stock handling and managing our security processes. So, it really is a role where you’ll get loads of retail management experience.
What will I be doing?
Opening and closing the shop
Complete the banking and shop admin
Communicating with a wide range of people
Serving customers at the till
Accepting donations from the public
Putting goods on display in the shop
Maintaining high levels of shop standards, presentation, and cleanliness
Generating add-on sales and Gift Aid conversion through high levels of customer service
Completing Gift Aid shop paperwork
Carrying out shop security procedures
Promoting awareness of the charity and the services that we provide
What skills do I need?
Leadership experience in a retail environment
Customer service experience
Fab communication skills both face to face and over the phone
You know your way around a shop and how to run it well
Good numeracy & cash handling skills
Good admin skills
You’re really organised and can do more than one thing at a time
How much time do I need to commit?
We’d need you to give around 7.5 hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.
What support will I be given?
Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.
Following that the Shop Manager and team will be on hand to advise and help you select products you can use.
Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.
What benefits can I expect?
Boost your CV with retail management experience
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part of our Retail Team
Reasonable expenses will be reimbursed in line with organisational policy
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
Where will I be based?
In your local Tenovus Cancer Care shop
How do I apply?
If you’re over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Inclusivity:
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our amazing team of vibrant & diverse volunteers helps us run our retail shops, raising money for vulnerable children, young people and families across the UK.
Our retail shops are the face of our charity on the high-street and in local communities. Stock Room Volunteers sort and manage donated items in-store. Your role will be key in organising stock into the differing departments ready for delivery to the shop floor, ensuring our stores are always filled with quality stock.
It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Volunteer role
Stock Room Volunteer
Volunteer manager
Store Manager
Where you will be based
Shop
Location:
Unit 12, Dragonville Retail Park, Durham, Durham, DH1 2WP, United Kingdom
Minimum age: 14
Why we want you
Stock Room Volunteers sort and manage donated items in-store. Your role will be key in organising stock into the differing departments ready for delivery to the shop floor, ensuring our stores are always filled with quality stock.
What you will be doing
- Sorting donated items for distribution onto the shop floor
- Volunteering alongside a team of people involved with the management of donated stock
- Steaming and cleaning donated items
- Delivering stock as required to the shop floor
- Ensuring the store and back area remains clean and tidy
- Ensure all health and safety policies and procedures are adhered to
- Ensure all security procedures are adhered to
The skills you need
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Ability to work independently, as part of a team and use your initiative
- You will be happy to rumage and sort items and have an eye for which items may not be appropriate for the shop but may need to be ragged
- Good listening skills
What's in it for you
- Volunteer in a fast paced and diverse environment
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Disclaimer
We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team via our website.
Why am I needed?
Our shops depend on a regular supply of quality donated stock. As some shops receive more donations than others, we need drivers to move stock between our shops to ensure they are all fully stocked.
Our fantastic supporters rely on stock donations being collected from their door when they are unable to bring it to us. Here at Tenovus Cancer Care we receive donated stock in many different ways, and this includes us collecting stock from supporters at their front door and picking up collections from local business partners.
All of this vital work needs to happen for us to raise more money to help cancer patients and their families.
What will I be doing?
Dependant on your volunteer location, duties may include but may not be limited to:
Predominantly assisting the Retail team in moving stock between shops
Taking this donated stock to shops and to the Warehouse
Delivering donation bags to homes in selected areas and collecting the full bags on an agreed day
Collecting donations at businesses where our ‘Donation Stations’ are located
Offering feedback to the Retail team on how to improve the collections service.
What skills and qualities do I need?
An enthusiasm for the work of Tenovus Cancer Care
A good level of fitness and enjoy being outside
Good communication skills to be able to respond positively with any queries from members of the pubic
Reliability, honesty and like helping as part of a team
This role would suit a proactive and outgoing person who enjoys meeting with others
The ability to drive and have a good size car or van is essential for the driving role if based at one of our shops. You will need to check with your car insurers that you are insured for business use before starting with us (this can usually be arranged at no extra cost) and your driving licence and business insurance will need to be checked before you can start.
How much time do I need to commit?
This can be discussed with the Retail team and hours are very flexible to fit around you – please note on your application how much time you can give.
What support and training will I be given?
A dedicated member of staff will be on hand to offer you advice, support and guidance in your role.
What benefits can I expect?
You’ll be making a real difference to the lives of people with cancer in your local area
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
Reasonable expenses will be reimbursed in line with organisational policy
The enjoyment of meeting new people and being part of both our Retail Team and Wales’ leading cancer charity.
Expenses can be claimed back
Where will I be based?
You’ll be based at one of our Tenovus Cancer Care shops across Wales and England, with regular travel around agreed areas. You must have access to your own vehicle.
How do I apply?
If you are aged over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to make a real difference to Scope, the disability equality charity, and our income?
Do you like a variety of roles, from talking to people to sorting stock, or are you not sure what you’d like to do?
Do you have a couple of hours a week to support your local charity shop?
You might like our shop volunteer role!
About this role
You will be vital to the work of your local Scope shop, generating income and raising awareness of our work in your local community. You will receive all training and support you need to get involved and enjoy your time volunteering.
Your role may include:
- sorting and organising goods for sale
- helping to display stock and window dressing
- tidying and cleaning the shop
- welcoming and supporting customers
- using the till and taking payments
- steaming clothes so they look better for customers
- pricing and tagging new donations
When and where
You will be in our Scope Oxford shop at 256 Banbury Rd, Summertown, Oxford OX2 7DX. We are flexible on the times you would like to volunteer. We’d love your help for as little as 1 hour a week, but if you can give more time that would help us even more.
Who we’re looking for
We welcome anyone who is friendly and passionate about disability equality!
Some volunteers want to learn more about charities or about retail. Others want to make a difference to the lives of disabled people. Other volunteers are interested in our training and development opportunities. Some people join us to meet new people and make friends. Sometimes people want to help a charity shop they like shopping in, while also getting a discount in the shop!
We particularly welcome applications from disabled people. Equality and inclusion are at the heart of Scope’s mission. We are committed to creating a diverse and inclusive environment for all volunteers.
Skills and experience you can gain
- teamwork
- customer service
- till operation
- organisation
- retail skills
- communication
- stock preparation and management
- health and safety
- valuable experience for your cv
- experience of a large, national disability charity
What we can offer you
- introduction to scope
- demonstration of your tasks
- training courses, in person and online
- personal development opportunities
- support and regular catchups from a dedicated manager
- agreed travel expenses- all volunteers are entitled to claim their travel expenses if they work a minimum of a 4-hour shift.
- adjustments to make the role accessible for you
- work experience for your cv
- a work reference
- 20% discount in your scope charity shop
Safeguarding
Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk, whether receiving services or being staff or volunteers. It expects all trustees, staff and volunteers to share this commitment.
Volunteering at Scope
Scope is a disability equality charity providing practical information, emotional support and campaigning for a fairer society.
As a shop volunteer, you’ll help raise vital funds for our work towards everyday equality for disabled people. You will make a real difference to the lives of disabled people and their families.
The client requests no contact from agencies or media sales.
Why am I needed?
Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference. We need you to help create exciting displays in our windows and in our shops to help turn clothes into cash.
What will I be doing?
Creating visually inspiring displays in our windows and in our shops under the guidance of our shop management team
Merchandising, displaying and maintaining high standards of presentation in the shop according to promotional activities and seasonal trends
Maintaining high levels of shop standards, presentation and cleanliness
Speaking with customers, making them welcome and answering queries
Promoting awareness of the charity and the services that we provide.
What skills do I need?
Creativity
A strong interest in fashion and retail
It’d be great if you have some knowledge of fashion, labels and trends
A really keen eye for detail
Ability to work on your own initiative and as part of a team
Ability to communicate effectively with other members of the team and customers.
Many of the standard tasks within the shop involve standing or sitting for periods, handling bags and donations from the public and there may be stairs to climb depending on which shop you are based in. If you have any concerns about this, please speak with the Shop Manager when expressing your interest in volunteering.
How much time do I need to commit?
We’d need you to give around three hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.
What support will I be given?
Before starting with Tenovus Cancer Care, we ask that you do try a small number of hours in the shop so we can both see how the role may suit you. The amount of hours can be decided between you and the Shop Manager.
Following that the Shop Manager and team will be on hand to run you through the basics of helping in a shop in your first few days and they’ll always be on hand after that.
Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.
What benefits can I expect?
Reasonable expenses will be reimbursed in line with organisational policy
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
The opportunity to be creative and bring new ideas to the shop whilst developing your visual merchandising and retail skills
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part of our Retail Team
The chance to gain experience of helping Wales’ leading cancer charity.
Where will I be based?
You’ll be based within your local Tenovus Cancer Care shop.
How do I apply?
Please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
.
Inclusivity:
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.