Retail Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role helps the shop to run efficiently and effectively, and to sell products for Age UK Notts, which in turn, generates funds to allow Age UK Nottingham and Nottinghamshire to continue to run effective services.
What activities might you be involved in?
Front of shop
• Engaging with our customers, in a friendly and welcoming way.
• Ensuring customers experience excellent customer service
• Maintaining the look of the shop displays so that customers have a positive shopping experience.
• Restocking shelves and rails as and when needed
• Maintaining a tidy clean and safe shopping / working environment
• Taking and processing payments from customers (including card payments following appropriate training)
• Accepting donations from supporters that visit the shop and encouraging those who are tax payers to sign up to Gift Aid in order to generate a further 25p in every £1 for the Charity.
Back Shop
• Accepting donations and ensuring that donations that have been Gift Aided are separated and clearly labelled with the correct Gift Aid number
• Sorting through donations to identify:
➢ items that can be sold in the shop,
➢ items that can be ragged or sold as scrap and
➢ items of higher value that need to be sold on elsewhere
• Labelling all saleable items with price tags and if appropriate Gift Aid numbers
• Steaming items of clothing and placing on appropriate hanger in preparation for sale
• Maintaining a clean, tidy and safe working environment.
• Use of the internet to share shop stock on Social Media.
• Volunteering in line with the Charity’s policies and procedures and adhering to the Volunteer Code of Conduct.
This is for anybody who is interested in working in a charity retail environment.
Our shop is open Tuesday – Saturday from 10am until 4pm and we are looking for volunteers who can commit to at least one morning or afternoon per week
As part of the recruitment process, there will also be an interview, references and a basic DBS check.
***Please note that we don’t offer sponsorship or accept overseas applicants***
The client requests no contact from agencies or media sales.
About Smart Works
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses, coaches and empowers unemployed women for success at their job interview. After visiting Smart Works, 69% of clients secure a job within a month.
The Smart Works service is delivered in 11 centres across the UK. Over the past ten years, Smart Works has helped over 35,000 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre. More information about who we are can be found on our website.
About the opportunity
Our wardrobe is at the heart of our dressing service, where we create that magic mirror moment and ensure our clients receive a consistently professional, boutique dressing experience. Our clothing is generously donated from the public, corporate organisations and our retail partners such as Burberry, Hobbs, Whistles, John Lewis, M&S and more
At Smart Works we strive to deliver a ‘best in class’ experience, ensuring every client receives a high-quality outfit and outstanding dressing experience. This is why we are recruiting for a new team of wardrobe volunteers to maintain our wardrobe space for our clients and dressing team.
We also have an exciting calendar of fundraising events including our signature fashion sales and annual Fashion & Fizz events, where our wardrobe volunteers are responsible for curating amazing rails for our supporters to buy from and in turn raise vital funds for our service.
This opportunity would be perfect for anyone who has a passion for clothes and sees fashion as a force for good. Our wardrobe volunteers should have a meticulous eye for detail and a passion for organisation, as they will be involved in all things sorting and quality control.
We will be recruiting three to four wardrobe volunteers in Newcastle, who will be joining a busy and bustling community consisting of 5 staff members and over 40 volunteers.
Key Tasks
- Working as a team to create successful sorting systems.
- Sorting our incoming clothing donations for client wardrobe and sales.
- Rotating our wardrobe items seasonally and as new items come in.
- Maintaining our rails through steaming and sorting.
- Curating/pricing our fashion sale stock with our events calendar in mind.
- Administrative support with stock takes and inventories.
- Support with our fashion sale events.
Skills you should have
- Great attention to detail.
- Strong organisational skills.
- Work well as a part of the wider wardrobe and volunteer team.
- An awareness of fashion brands is desirable but not essential.
- Passionate about our mission and fashion as a force for good, evidenced in your written application.
Benefits of volunteering
- Making an impactful and positive difference to the lives of our clients.
- Gaining work experience in the charity sector.
- Using your knowledge and skills for good.
- Meeting people from a range of backgrounds and making new friends.
- Access monthly UK wide virtual volunteer forums to meet individuals across the charity.
How to apply
To apply, please submit a CV (no more than two pages) and a one-page cover letter via our recruitment portal here and we will be in touch May-June 2024 if your application is of interest.
Your application should be addressed to Smart Works Newcastle and your cover letter should include why you would like to become a Wardrobe Volunteer.
There will be a short webinar on the opportunity held on Wednesday 10th April at 12:30pm. Please register to attend the webinar here. This will be a chance to hear first-hand from the Smart Works Newcastle Centre Manager about this opportunity.
*Please note this is a rolling recruitment advert, which means we will interview as people apply for the position and therefore may close the advert earlier than planned if we have find an appointable candidate. If you are interested in this position, please submit application as soon as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our amazing team of vibrant & diverse volunteers helps us run our retail shops, raising money for vulnerable children, young people and families across the UK.
Our retail shops are the face of our charity on the high-street and in local communities. Stock Room Volunteers sort and manage donated items in-store. Your role will be key in organising stock into the differing departments ready for delivery to the shop floor, ensuring our stores are always filled with quality stock.
It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Volunteer role
Stock Room Volunteer
Volunteer manager
Store Manager
Where you will be based
Shop
Location:
Unit 6, Riverside Retail Park, Warrington, Cheshire, WA1 2GZ, United Kingdom
Minimum age: 14
Why we want you
Stock Room Volunteers sort and manage donated items in-store. Your role will be key in organising stock into the differing departments ready for delivery to the shop floor, ensuring our stores are always filled with quality stock.
What you will be doing
- Sorting donated items for distribution onto the shop floor
- Volunteering alongside a team of people involved with the management of donated stock
- Steaming and cleaning donated items
- Delivering stock as required to the shop floor
- Ensuring the store and back area remains clean and tidy
- Ensure all health and safety policies and procedures are adhered to
- Ensure all security procedures are adhered to
The skills you need
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Ability to work independently, as part of a team and use your initiative
- You will be happy to rumage and sort items and have an eye for which items may not be appropriate for the shop but may need to be ragged
- Good listening skills
What's in it for you
- Volunteer in a fast paced and diverse environment
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Disclaimer
We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team via our website.
Why am I needed?
Our shops depend on a regular supply of quality donated stock. As some shops receive more donations than others, we need drivers to move stock between our shops to ensure they are all fully stocked.
Our fantastic supporters rely on stock donations being collected from their door when they are unable to bring it to us. Here at Tenovus Cancer Care we receive donated stock in many different ways, and this includes us collecting stock from supporters at their front door and picking up collections from local business partners.
All of this vital work needs to happen for us to raise more money to help cancer patients and their families.
What will I be doing?
Dependant on your volunteer location, duties may include but may not be limited to:
Predominantly assisting the Retail team in moving stock between shops
Taking this donated stock to shops and to the Warehouse
Delivering donation bags to homes in selected areas and collecting the full bags on an agreed day
Collecting donations at businesses where our ‘Donation Stations’ are located
Offering feedback to the Retail team on how to improve the collections service.
What skills and qualities do I need?
An enthusiasm for the work of Tenovus Cancer Care
A good level of fitness and enjoy being outside
Good communication skills to be able to respond positively with any queries from members of the pubic
Reliability, honesty and like helping as part of a team
This role would suit a proactive and outgoing person who enjoys meeting with others
The ability to drive and have a good size car or van is essential for the driving role if based at one of our shops. You will need to check with your car insurers that you are insured for business use before starting with us (this can usually be arranged at no extra cost) and your driving licence and business insurance will need to be checked before you can start.
How much time do I need to commit?
This can be discussed with the Retail team and hours are very flexible to fit around you – please note on your application how much time you can give.
What support and training will I be given?
A dedicated member of staff will be on hand to offer you advice, support and guidance in your role.
What benefits can I expect?
You’ll be making a real difference to the lives of people with cancer in your local area
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
Reasonable expenses will be reimbursed in line with organisational policy
The enjoyment of meeting new people and being part of both our Retail Team and Wales’ leading cancer charity.
Expenses can be claimed back
Where will I be based?
You’ll be based at one of our Tenovus Cancer Care shops across Wales and England, with regular travel around agreed areas. You must have access to your own vehicle.
How do I apply?
If you are aged over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Why am I needed?
Our shops depend on a regular supply of quality donated stock. As some shops receive more donations than others, we need drivers to move stock between our shops to ensure they are all fully stocked.
Our fantastic supporters rely on stock donations being collected from their door when they are unable to bring it to us. Here at Tenovus Cancer Care we receive donated stock in many different ways, and this includes us collecting stock from supporters at their front door and picking up collections from local business partners.
All of this vital work needs to happen for us to raise more money to help cancer patients and their families.
What will I be doing?
Dependant on your volunteer location, duties may include but may not be limited to:
Predominantly assisting the Retail team in moving stock between shops
Taking this donated stock to shops and to the Warehouse
Delivering donation bags to homes in selected areas and collecting the full bags on an agreed day
Collecting donations at businesses where our ‘Donation Stations’ are located
Offering feedback to the Retail team on how to improve the collections service.
What skills and qualities do I need?
An enthusiasm for the work of Tenovus Cancer Care
A good level of fitness and enjoy being outside
Good communication skills to be able to respond positively with any queries from members of the pubic
Reliability, honesty and like helping as part of a team
This role would suit a proactive and outgoing person who enjoys meeting with others
The ability to drive and have a good size car or van is essential for the driving role if based at one of our shops. You will need to check with your car insurers that you are insured for business use before starting with us (this can usually be arranged at no extra cost) and your driving licence and business insurance will need to be checked before you can start.
How much time do I need to commit?
This can be discussed with the Retail team and hours are very flexible to fit around you – please note on your application how much time you can give.
What support and training will I be given?
A dedicated member of staff will be on hand to offer you advice, support and guidance in your role.
What benefits can I expect?
You’ll be making a real difference to the lives of people with cancer in your local area
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
Reasonable expenses will be reimbursed in line with organisational policy
The enjoyment of meeting new people and being part of both our Retail Team and Wales’ leading cancer charity.
Expenses can be claimed back
Where will I be based?
You’ll be based at one of our Tenovus Cancer Care shops across Wales and England, with regular travel around agreed areas. You must have access to your own vehicle.
How do I apply?
If you are aged over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Why am I needed?
Our shops depend on a regular supply of quality donated stock. As some shops receive more donations than others, we need drivers to move stock between our shops to ensure they are all fully stocked.
Our fantastic supporters rely on stock donations being collected from their door when they are unable to bring it to us. Here at Tenovus Cancer Care we receive donated stock in many different ways, and this includes us collecting stock from supporters at their front door and picking up collections from local business partners.
All of this vital work needs to happen for us to raise more money to help cancer patients and their families.
What will I be doing?
Dependant on your volunteer location, duties may include but may not be limited to:
Predominantly assisting the Retail team in moving stock between shops
Taking this donated stock to shops and to the Warehouse
Delivering donation bags to homes in selected areas and collecting the full bags on an agreed day
Collecting donations at businesses where our ‘Donation Stations’ are located
Offering feedback to the Retail team on how to improve the collections service.
What skills and qualities do I need?
An enthusiasm for the work of Tenovus Cancer Care
A good level of fitness and enjoy being outside
Good communication skills to be able to respond positively with any queries from members of the pubic
Reliability, honesty and like helping as part of a team
This role would suit a proactive and outgoing person who enjoys meeting with others
The ability to drive and have a good size car or van is essential for the driving role if based at one of our shops. You will need to check with your car insurers that you are insured for business use before starting with us (this can usually be arranged at no extra cost) and your driving licence and business insurance will need to be checked before you can start.
How much time do I need to commit?
This can be discussed with the Retail team and hours are very flexible to fit around you – please note on your application how much time you can give.
What support and training will I be given?
A dedicated member of staff will be on hand to offer you advice, support and guidance in your role.
What benefits can I expect?
You’ll be making a real difference to the lives of people with cancer in your local area
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
Reasonable expenses will be reimbursed in line with organisational policy
The enjoyment of meeting new people and being part of both our Retail Team and Wales’ leading cancer charity.
Expenses can be claimed back
Where will I be based?
You’ll be based at one of our Tenovus Cancer Care shops across Wales and England, with regular travel around agreed areas. You must have access to your own vehicle.
How do I apply?
If you are aged over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Come and join our frendly team and boost your customer serviceand retail skills!We are looking for volunteers who enjoy being part of a team and who are willing to serve customers in a helpful and polite way.
We have lots of opportunities at flexible times,including speaking to customers and operating the tillon the shop floor,tagging clothes and steaming in the back roomand much more.
No experiance is necessary as full training is provided.
Give us a ring for more information and ask for Julie.Delaney-Assistant Manager.
Why am I needed?
Our shops depend on a regular supply of quality donated stock. As some shops receive more donations than others, we need drivers to move stock between our shops to ensure they are all fully stocked.
Our fantastic supporters rely on stock donations being collected from their door when they are unable to bring it to us. Here at Tenovus Cancer Care we receive donated stock in many different ways, and this includes us collecting stock from supporters at their front door and picking up collections from local business partners.
All of this vital work needs to happen for us to raise more money to help cancer patients and their families.
What will I be doing?
Dependant on your volunteer location, duties may include but may not be limited to:
Predominantly assisting the Retail team in moving stock between shops
Taking this donated stock to shops and to the Warehouse
Delivering donation bags to homes in selected areas and collecting the full bags on an agreed day
Collecting donations at businesses where our ‘Donation Stations’ are located
Offering feedback to the Retail team on how to improve the collections service.
What skills and qualities do I need?
An enthusiasm for the work of Tenovus Cancer Care
A good level of fitness and enjoy being outside
Good communication skills to be able to respond positively with any queries from members of the pubic
Reliability, honesty and like helping as part of a team
This role would suit a proactive and outgoing person who enjoys meeting with others
The ability to drive and have a good size car or van is essential for the driving role if based at one of our shops. You will need to check with your car insurers that you are insured for business use before starting with us (this can usually be arranged at no extra cost) and your driving licence and business insurance will need to be checked before you can start.
How much time do I need to commit?
This can be discussed with the Retail team and hours are very flexible to fit around you – please note on your application how much time you can give.
What support and training will I be given?
A dedicated member of staff will be on hand to offer you advice, support and guidance in your role.
What benefits can I expect?
You’ll be making a real difference to the lives of people with cancer in your local area
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
Reasonable expenses will be reimbursed in line with organisational policy
The enjoyment of meeting new people and being part of both our Retail Team and Wales’ leading cancer charity.
Expenses can be claimed back
Where will I be based?
You’ll be based at one of our Tenovus Cancer Care shops across Wales and England, with regular travel around agreed areas. You must have access to your own vehicle.
How do I apply?
If you are aged over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Why am I needed?
Our shops depend on a regular supply of quality donated stock. As some shops receive more donations than others, we need drivers to move stock between our shops to ensure they are all fully stocked.
Our fantastic supporters rely on stock donations being collected from their door when they are unable to bring it to us. Here at Tenovus Cancer Care we receive donated stock in many different ways, and this includes us collecting stock from supporters at their front door and picking up collections from local business partners.
All of this vital work needs to happen for us to raise more money to help cancer patients and their families.
What will I be doing?
Dependant on your volunteer location, duties may include but may not be limited to:
Predominantly assisting the Retail team in moving stock between shops
Taking this donated stock to shops and to the Warehouse
Delivering donation bags to homes in selected areas and collecting the full bags on an agreed day
Collecting donations at businesses where our ‘Donation Stations’ are located
Offering feedback to the Retail team on how to improve the collections service.
What skills and qualities do I need?
An enthusiasm for the work of Tenovus Cancer Care
A good level of fitness and enjoy being outside
Good communication skills to be able to respond positively with any queries from members of the pubic
Reliability, honesty and like helping as part of a team
This role would suit a proactive and outgoing person who enjoys meeting with others
The ability to drive and have a good size car or van is essential for the driving role if based at one of our shops. You will need to check with your car insurers that you are insured for business use before starting with us (this can usually be arranged at no extra cost) and your driving licence and business insurance will need to be checked before you can start.
How much time do I need to commit?
This can be discussed with the Retail team and hours are very flexible to fit around you – please note on your application how much time you can give.
What support and training will I be given?
A dedicated member of staff will be on hand to offer you advice, support and guidance in your role.
What benefits can I expect?
You’ll be making a real difference to the lives of people with cancer in your local area
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
Reasonable expenses will be reimbursed in line with organisational policy
The enjoyment of meeting new people and being part of both our Retail Team and Wales’ leading cancer charity.
Expenses can be claimed back
Where will I be based?
You’ll be based at one of our Tenovus Cancer Care shops across Wales and England, with regular travel around agreed areas. You must have access to your own vehicle.
How do I apply?
If you are aged over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Why am I needed?
Our shops depend on a regular supply of quality donated stock. As some shops receive more donations than others, we need drivers to move stock between our shops to ensure they are all fully stocked.
Our fantastic supporters rely on stock donations being collected from their door when they are unable to bring it to us. Here at Tenovus Cancer Care we receive donated stock in many different ways, and this includes us collecting stock from supporters at their front door and picking up collections from local business partners.
All of this vital work needs to happen for us to raise more money to help cancer patients and their families.
What will I be doing?
Dependant on your volunteer location, duties may include but may not be limited to:
Predominantly assisting the Retail team in moving stock between shops
Taking this donated stock to shops and to the Warehouse
Delivering donation bags to homes in selected areas and collecting the full bags on an agreed day
Collecting donations at businesses where our ‘Donation Stations’ are located
Offering feedback to the Retail team on how to improve the collections service.
What skills and qualities do I need?
An enthusiasm for the work of Tenovus Cancer Care
A good level of fitness and enjoy being outside
Good communication skills to be able to respond positively with any queries from members of the pubic
Reliability, honesty and like helping as part of a team
This role would suit a proactive and outgoing person who enjoys meeting with others
The ability to drive and have a good size car or van is essential for the driving role if based at one of our shops. You will need to check with your car insurers that you are insured for business use before starting with us (this can usually be arranged at no extra cost) and your driving licence and business insurance will need to be checked before you can start.
How much time do I need to commit?
This can be discussed with the Retail team and hours are very flexible to fit around you – please note on your application how much time you can give.
What support and training will I be given?
A dedicated member of staff will be on hand to offer you advice, support and guidance in your role.
What benefits can I expect?
You’ll be making a real difference to the lives of people with cancer in your local area
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
Reasonable expenses will be reimbursed in line with organisational policy
The enjoyment of meeting new people and being part of both our Retail Team and Wales’ leading cancer charity.
Expenses can be claimed back
Where will I be based?
You’ll be based at one of our Tenovus Cancer Care shops across Wales and England, with regular travel around agreed areas. You must have access to your own vehicle.
How do I apply?
If you are aged over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Why am I needed?
Our shops depend on a regular supply of quality donated stock. As some shops receive more donations than others, we need drivers to move stock between our shops to ensure they are all fully stocked.
Our fantastic supporters rely on stock donations being collected from their door when they are unable to bring it to us. Here at Tenovus Cancer Care we receive donated stock in many different ways, and this includes us collecting stock from supporters at their front door and picking up collections from local business partners.
All of this vital work needs to happen for us to raise more money to help cancer patients and their families.
What will I be doing?
Dependant on your volunteer location, duties may include but may not be limited to:
Predominantly assisting the Retail team in moving stock between shops
Taking this donated stock to shops and to the Warehouse
Delivering donation bags to homes in selected areas and collecting the full bags on an agreed day
Collecting donations at businesses where our ‘Donation Stations’ are located
Offering feedback to the Retail team on how to improve the collections service.
What skills and qualities do I need?
An enthusiasm for the work of Tenovus Cancer Care
A good level of fitness and enjoy being outside
Good communication skills to be able to respond positively with any queries from members of the pubic
Reliability, honesty and like helping as part of a team
This role would suit a proactive and outgoing person who enjoys meeting with others
The ability to drive and have a good size car or van is essential for the driving role if based at one of our shops. You will need to check with your car insurers that you are insured for business use before starting with us (this can usually be arranged at no extra cost) and your driving licence and business insurance will need to be checked before you can start.
How much time do I need to commit?
This can be discussed with the Retail team and hours are very flexible to fit around you – please note on your application how much time you can give.
What support and training will I be given?
A dedicated member of staff will be on hand to offer you advice, support and guidance in your role.
What benefits can I expect?
You’ll be making a real difference to the lives of people with cancer in your local area
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
Reasonable expenses will be reimbursed in line with organisational policy
The enjoyment of meeting new people and being part of both our Retail Team and Wales’ leading cancer charity.
Expenses can be claimed back
Where will I be based?
You’ll be based at one of our Tenovus Cancer Care shops across Wales and England, with regular travel around agreed areas. You must have access to your own vehicle.
How do I apply?
If you are aged over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Why am I needed?
Our shops depend on a regular supply of quality donated stock. As some shops receive more donations than others, we need drivers to move stock between our shops to ensure they are all fully stocked.
Our fantastic supporters rely on stock donations being collected from their door when they are unable to bring it to us. Here at Tenovus Cancer Care we receive donated stock in many different ways, and this includes us collecting stock from supporters at their front door and picking up collections from local business partners.
All of this vital work needs to happen for us to raise more money to help cancer patients and their families.
What will I be doing?
Dependant on your volunteer location, duties may include but may not be limited to:
Predominantly assisting the Retail team in moving stock between shops
Taking this donated stock to shops and to the Warehouse
Delivering donation bags to homes in selected areas and collecting the full bags on an agreed day
Collecting donations at businesses where our ‘Donation Stations’ are located
Offering feedback to the Retail team on how to improve the collections service.
What skills and qualities do I need?
An enthusiasm for the work of Tenovus Cancer Care
A good level of fitness and enjoy being outside
Good communication skills to be able to respond positively with any queries from members of the pubic
Reliability, honesty and like helping as part of a team
This role would suit a proactive and outgoing person who enjoys meeting with others
The ability to drive and have a good size car or van is essential for the driving role if based at one of our shops. You will need to check with your car insurers that you are insured for business use before starting with us (this can usually be arranged at no extra cost) and your driving licence and business insurance will need to be checked before you can start.
How much time do I need to commit?
This can be discussed with the Retail team and hours are very flexible to fit around you – please note on your application how much time you can give.
What support and training will I be given?
A dedicated member of staff will be on hand to offer you advice, support and guidance in your role.
What benefits can I expect?
You’ll be making a real difference to the lives of people with cancer in your local area
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
Reasonable expenses will be reimbursed in line with organisational policy
The enjoyment of meeting new people and being part of both our Retail Team and Wales’ leading cancer charity.
Expenses can be claimed back
Where will I be based?
You’ll be based at one of our Tenovus Cancer Care shops across Wales and England, with regular travel around agreed areas. You must have access to your own vehicle.
How do I apply?
If you are aged over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Why am I needed?
Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference.
We need you to lead the shop volunteer team when the manager’s not in work to make sure our customers are getting the best shopping experience possible. It’s all about making sure that the shop’s running smoothly, it looks good and there’s money being made. You’ll also be opening and closing the shop and completing the banking and shop admin as well as stock handling and managing our security processes. So, it really is a role where you’ll get loads of retail management experience.
What will I be doing?
Opening and closing the shop
Complete the banking and shop admin
Communicating with a wide range of people
Serving customers at the till
Accepting donations from the public
Putting goods on display in the shop
Maintaining high levels of shop standards, presentation, and cleanliness
Generating add-on sales and Gift Aid conversion through high levels of customer service
Completing Gift Aid shop paperwork
Carrying out shop security procedures
Promoting awareness of the charity and the services that we provide
What skills do I need?
Leadership experience in a retail environment
Customer service experience
Fab communication skills both face to face and over the phone
You know your way around a shop and how to run it well
Good numeracy & cash handling skills
Good admin skills
You’re really organised and can do more than one thing at a time
How much time do I need to commit?
We’d need you to give around 7.5 hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.
What support will I be given?
Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.
Following that the Shop Manager and team will be on hand to advise and help you select products you can use.
Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.
What benefits can I expect?
Boost your CV with retail management experience
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part of our Retail Team
Reasonable expenses will be reimbursed in line with organisational policy
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
Where will I be based?
In your local Tenovus Cancer Care shop
How do I apply?
If you’re over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Inclusivity:
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.
Why am I needed?
Our shops depend on a regular supply of quality donated stock. As some shops receive more donations than others, we need drivers to move stock between our shops to ensure they are all fully stocked.
Our fantastic supporters rely on stock donations being collected from their door when they are unable to bring it to us. Here at Tenovus Cancer Care we receive donated stock in many different ways, and this includes us collecting stock from supporters at their front door and picking up collections from local business partners.
All of this vital work needs to happen for us to raise more money to help cancer patients and their families.
What will I be doing?
Dependant on your volunteer location, duties may include but may not be limited to:
Predominantly assisting the Retail team in moving stock between shops
Taking this donated stock to shops and to the Warehouse
Delivering donation bags to homes in selected areas and collecting the full bags on an agreed day
Collecting donations at businesses where our ‘Donation Stations’ are located
Offering feedback to the Retail team on how to improve the collections service.
What skills and qualities do I need?
An enthusiasm for the work of Tenovus Cancer Care
A good level of fitness and enjoy being outside
Good communication skills to be able to respond positively with any queries from members of the pubic
Reliability, honesty and like helping as part of a team
This role would suit a proactive and outgoing person who enjoys meeting with others
The ability to drive and have a good size car or van is essential for the driving role if based at one of our shops. You will need to check with your car insurers that you are insured for business use before starting with us (this can usually be arranged at no extra cost) and your driving licence and business insurance will need to be checked before you can start.
How much time do I need to commit?
This can be discussed with the Retail team and hours are very flexible to fit around you – please note on your application how much time you can give.
What support and training will I be given?
A dedicated member of staff will be on hand to offer you advice, support and guidance in your role.
What benefits can I expect?
You’ll be making a real difference to the lives of people with cancer in your local area
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
Reasonable expenses will be reimbursed in line with organisational policy
The enjoyment of meeting new people and being part of both our Retail Team and Wales’ leading cancer charity.
Expenses can be claimed back
Where will I be based?
You’ll be based at one of our Tenovus Cancer Care shops across Wales and England, with regular travel around agreed areas. You must have access to your own vehicle.
How do I apply?
If you are aged over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Why am I needed?
Our shops depend on a regular supply of quality donated stock. As some shops receive more donations than others, we need drivers to move stock between our shops to ensure they are all fully stocked.
Our fantastic supporters rely on stock donations being collected from their door when they are unable to bring it to us. Here at Tenovus Cancer Care we receive donated stock in many different ways, and this includes us collecting stock from supporters at their front door and picking up collections from local business partners.
All of this vital work needs to happen for us to raise more money to help cancer patients and their families.
What will I be doing?
Dependant on your volunteer location, duties may include but may not be limited to:
Predominantly assisting the Retail team in moving stock between shops
Taking this donated stock to shops and to the Warehouse
Delivering donation bags to homes in selected areas and collecting the full bags on an agreed day
Collecting donations at businesses where our ‘Donation Stations’ are located
Offering feedback to the Retail team on how to improve the collections service.
What skills and qualities do I need?
An enthusiasm for the work of Tenovus Cancer Care
A good level of fitness and enjoy being outside
Good communication skills to be able to respond positively with any queries from members of the pubic
Reliability, honesty and like helping as part of a team
This role would suit a proactive and outgoing person who enjoys meeting with others
The ability to drive and have a good size car or van is essential for the driving role if based at one of our shops. You will need to check with your car insurers that you are insured for business use before starting with us (this can usually be arranged at no extra cost) and your driving licence and business insurance will need to be checked before you can start.
How much time do I need to commit?
This can be discussed with the Retail team and hours are very flexible to fit around you – please note on your application how much time you can give.
What support and training will I be given?
A dedicated member of staff will be on hand to offer you advice, support and guidance in your role.
What benefits can I expect?
You’ll be making a real difference to the lives of people with cancer in your local area
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
Reasonable expenses will be reimbursed in line with organisational policy
The enjoyment of meeting new people and being part of both our Retail Team and Wales’ leading cancer charity.
Expenses can be claimed back
Where will I be based?
You’ll be based at one of our Tenovus Cancer Care shops across Wales and England, with regular travel around agreed areas. You must have access to your own vehicle.
How do I apply?
If you are aged over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.