Risk management jobs
Your role is to manage a range of Central Services for the Eikon Charity and to be a familiar constant presence in the Eikon offices. Central Services includes IT, Data Compliance, Health and Safety, Facilities. Facilities includes the site at Fullbrook and the associated site maintenance of the cabins and the garden. In addition to this you will line manage the reception function on site. A portion of the role will be managing outsourced providers who are accountable to support the specialist nature of these services. These outsource providers include Health and Safety (Croner) IT (ramsac) Data Protection (Satswana). You will also support the service data management work, this involves monthly reporting and service data provision, in accordance with the reporting calendar.
Responsibilities
IT Management
- Manage the operational IT delivery via Eikon’s IT partner (ramsac)
- Manage the continuous improvement of the IT infrastructure
- Oversee and direct the work and tasks of the data officer (IT support)
- Attend quarterly management meetings with outsourced IT provider including technical IT consultant visits
- Oversee Help Desk approvals
- Review monthly total IT estate in partnership with ramsac and Data Officer
- IT hardware, software and comms:
- Manage the relationship with repair partner (one touch) and disposal partner (CPR)
- Manage the procurement processes for hardware, the installation and allocation of hardware (e.g. printers, AV equipment, laptop, mobile devices, wifi infrastructure etc.) with the support of the Data Officer
- Manage the communications licenses with our comms partner (DRC)
- Oversee the MS license estate and allocation of MS software and our third party applications
- Contribute to planning and assist with the delivery of the IT roadmap
Data Protection and Management
- Manage data compliance in accordance with relevant legislation and regulations (GDPR), with support from the fractional data protection provider, Satswana
- Manage the relationship with Satswana (outsourced Data Protection Officer)
- Ensure Data Protection Impact Assessments are in place across the organisation
- Recording and reporting of routine data breaches, escalating if significant breach has occurred
Data Reporting (Services)
- Support with the provision of data to help monitor and evaluate all services in line with ambitions
- Collaborate with line manage on bespoke data requests
- Support the organisation in ensuring data integrity of reports
- Manage the monthly reporting templates (Mindworks outputs, Data Protection Impact Assessments, Internal outputs and Internal outcomes)
- Manage the quarterly reporting templates (Mindworks outcomes, Innovations Grant, Youth Support Practitioners end of term reporting, Fundraising Strategic reports, data for exec report and data for bespoke reporting requests)
- Responsible for reviewing and recommending changes to the Data Protection Policy
Fire, Health and Safety
- Responsible for fire, health and safety management and standards across the whole organisation, supported by a specialist organisation (Croner)
- Responsible for managing the Health and Safety relationships with the outsourced provider (Croner)
- Responsibilities include but aren’t limited to:
- Fire, Health and Safety Policy
- Ensuring Fire Health and safety procedures in place for the Fullbrook site
- Monitoring and where possible ensure the organisation is implementing the relevant policies, procedures and associated forms across the organisation for Fire, Health and Safety
- Raising Fire, Health and Safety risks and working collaboratively with Leadership to put in place measures to mitigate against them
Facilities
- Manage the facilities at Fullbrook, including the provision of reception roles and responsibilities, office and garden maintenance and support to onsite teams, interior and exterior décor – including noticeboards
- This includes line management of your team and dotted line supervision for garden club volunteers for garden maintenance; this includes managing the relationship with the gardening contractor
- Overseeing annual compliance checks. e.g Pat Testing; Smoke alarms; air conditioning units
- Managing the relationship with the outsourced cleaning contractor (Minster Cleaning Services)
- Responsible for reception cover. From time to time it may be necessary for you to support in filling gaps in reception cover. i.e. sickness/holidays/absence
- In collaboration with colleagues continuously improve the facilities space, always focusing on the service users and underpinned by a strong ethos of equality diversity and inclusion, wellbeing and safeguarding
- Responsible for coordinating scheduled and unscheduled site maintenance
- Review, with oversight from appointed Trustee, our organisational insurance; ensure it is fit for purpose, renewed in a timely manner and manage the relationship with our Brookers WRS
Helping young people feel safe, heard and supported





The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Global Programmes Manager provides supervision and management support to Muslim Aid Country Offices and implementing partners ensuring the efficient and effective implementation of high-quality delivery of projects and programmes in line with organizational strategy, in compliance with donor expectations, governmental and international standards.
The role is responsible for technical and management advice and support to ensure Muslim Aid Country Offices and partners are implementing, monitoring and evaluating programme activities in compliance with Muslim Aid’s strategy and budget as well as recognised international standards.
In addition, other key responsibilities include building and expanding strategic partnerships, with donors and other development partners to increase the size, scope and quality of programmes implemented by the Country Offices to reach the poorest, marginalised and underserved populations. Regular travel will be required.
About the Role:
- Implement our strategy by supporting Country Offices and partner organisations in programme development and delivery, and in impact measurement.
- Support Country Offices (including affiliates) to reinforce our mission, vision, values and direction through clear and articulate communications.
- Provide technical support in organisational development for the Country Offices, ensuring appropriate technical and management skills exist to effectively implement programmes and showing improvements over time in our organisational health checks.
- Work closely with Country Offices and partners to strengthen our due diligence and compliance procedures and ensure their effective use in practice.
- Ensure efficient use of allocated funds; agree budgets and plans for the Country Offices. Ensure financial management and Value for Money is central to the management and accountability of work undertaken by Country Offices and partners.
- Ensure that the quality of our programmes and partnerships at all levels are of a high standard in delivering our promises and commitments.
About You:
To be successful in this role, you will need:
- Educated to degree level standard in international development or similar related field
- Demonstrated experience in international development management including senior management and distance management.
- Experience of building strong relationships at the highest levels with development partners.
- Knowledge of SPHERE, CHS and DEC Accountability Framework priorities and other humanitarian/development
- Excellent project management and facilitation skills.
- Strong and well-developed analytical skills coupled with experience of writing quality proposals and reports
Why you should apply:
Join Muslim Aid as a Global Programmes Manager and take a leading role in driving the delivery of high-quality humanitarian and development programmes around the world. This is a dynamic opportunity to support and oversee our Country Offices and partners, ensuring effective implementation of impactful projects that align with our global strategy and meet international standards. You’ll provide critical technical and management support, help strengthen monitoring and evaluation systems, and foster strategic partnerships with donors and key stakeholders. If you're ready to make a global impact and support communities in need through sustainable, scalable programmes, apply now to be part of our mission.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Benefits: NOW! Pension scheme, flexible working/TOIL opportunities, Employee Assistance Programme (EAP), 36 days holiday and additional for length of service, life assurance, eye test vouchers and training and development opportunities.
Hours: 36 hours per week, 9am – 5pm Monday to Friday
(This will include working some evenings to attend committee and Board meetings)
Location: Croydon, Surrey (some hybrid working opportunities, in line with the needs of the Charity)
Mind in Croydon (MiC) is a charity concerned with the welfare of people with mental health problems living in the London Borough of Croydon and the surrounding areas. MiC delivers Mental Health Transformation Program services alongside Croydon BME Forum, these include Croydon Health and Wellbeing Space and Mental Health Personal Independence Coordinators. Other services include Recovery Space (out of hours crisis alternative), Advocacy, Active Minds, Carers Support, Peer Support In Reach, Social Networking, Counselling.
We are seeking a strategic and detail-oriented Head of Finance and Resources to lead our financial and operational functions and play a key role in supporting the charity’s mission and long-term sustainability.
As a member of the Senior Management Team (SMT), you will oversee finance and facilities, ensuring robust financial management, compliance, and operational efficiency.
You’ll work closely with the CEO, Treasurer, and Trustee Board to deliver accurate reporting, strategic budgeting, and effective resource planning.
Key Responsibilities:
- Lead the day-to-day financial operations, including accounting, payroll, pensions, and reconciliations.
- Produce monthly management accounts and prepare annual financial statements in line with audit requirements.
- Manage the annual audit process and liaise with external auditors.
- Collaborate with the CEO and Treasurer to develop and monitor budgets and forecasts.
- Prepare donor financial reports in accordance with grant agreements and deadlines
- Oversee the Finance Officer and Facilities Manager, ensuring smooth delivery of finance and premises support.
- Attend quarterly Finance and Risk sub-committee meetings, in addition to 3 to 4 full Board meetings annually.
- Ensure compliance with financial policies, procedures, and regulatory requirements.
- Support strategic planning and contribute to organisational development through effective resource management.
We encourage applications from those with Lived Experience.
About You:
- Qualified accountant (e.g. ACA, ACCA, CIMA) with experience in charity finance.
- Proven track record in financial reporting, audit preparation, and budget management.
- Strong understanding of charity governance and financial compliance.
- Excellent communication and interpersonal skills, with the ability to present financial information clearly to non-finance stakeholders.
- Experience managing staff and working collaboratively across teams.
- Highly organised, with attention to detail and the ability to meet deadlines.
- First rate IT skills including Microsoft Office. Working knowledge of HRIS’ is preferrable (Staffology currently used).
- Self-motivated with an adaptable and flexible approach
- Good team player with a can-do attitude
For further information or to apply, please send your CV and a Covering Letter explaining:
• Why would you like to apply for this role?
• How your skills and experience relate to the competencies in the Person Specification of the job description?
• What value you can add to the service?
The client requests no contact from agencies or media sales.
The Chief Operating Officer (COO) will be a key member of HCPT’s Senior Leadership Team, responsible for the effective delivery and high performance of all operational and business support aspects of the charity’s work. This includes oversight of the quality and efficiency aspects of all that we do in planning and execution of pilgrimages, safeguarding, compliance, finance, HR, and infrastructure. The COO will ensure that HCPT’s operations are safe, efficient, and aligned with our Catholic ethos and mission of inclusion and care, and that our performance is optimised to deliver excellence, which is: THE BEST pilgrimage experience we can offer as defined and measured by our beneficiaries and volunteers.
This is a senior role in volunteer-led organisation and as such the successful postholder will be required to exercise flexibility with evening and weekend work to meet the business needs of the charity, given the availability of our volunteer leaders who have professional commitments during the day.
HCPT is a volunteer-based charity helping children and adults with varying needs experience a pilgrimage holiday to Lourdes in small, caring groups.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Partnerships Manager
Reports to: Senior Partnerships Manager
Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester, Birmingham or Glasgow
Salary: £33,000 - £39,000 for London, £31,000 - £37,000 for other locations
Hours: 5 days per week (37.5 hours), open to flexible working arrangements
Contract: Permanent
Overall purpose
This is an exciting opportunity to play a key role in the national development and delivery of our relationships with the private sector to maximise income and impact to support refugees into meaningful employment.
The main purpose of the Partnerships Manager role is to deliver first-class account management and development of corporate partnerships to drive Breaking Barriers mission.
Working closely with Senior Partnerships Managers, Head of Corporate Partnerships, and members of the Income & Engagement and Services Directorates, you will be responsible for launching, retaining and developing a portfolio of partnerships ensuring we deepen and strengthen relationships whilst identifying opportunities for growth.
You will play your part in delivering and developing strategic relationships to bring value to our refugee clients and our employment and education programmes.
The successful candidate will have experience managing corporate partner relationships, including making fundraising asks and managing external communication with donors and partners at all levels of seniority. You will deploy your influencing skills and ability to build profitable relationships to great effect as you take a leading role identifying and nurturing future strategic partnerships. An understanding of Corporate Social Responsibility would be advantageous.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Wednesday 03 September. Please note that interviews will be held on a rolling basis, and we reserve the right to close the advert early if a suitable candidate is found. Early applications are strongly encouraged.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Rebecca Hughes for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Are you passionate about putting an end to homelessness across Oxfordshire?
The Oxfordshire Homelessness Alliance (the Alliance) is a group of organisations (Local government, A2 Dominion, Aspire, Connection Support, Elmore, Homeless Oxfordshire and St Mungo’s) that came together in 2022 to deliver single homelessness services across the county under one contract.
Services delivered by the Alliance include the city and county outreach services for people experiencing rough sleeping, supported accommodation such as the hostel O’Hanlon House, shared dispersed supported accommodation, and homelessness prevention services.
The Alliance is commissioned through a pooled annual budget of c£3.8m which all District Councils in Oxfordshire, the City Council, the County Council, and the Berkshire, Oxfordshire, and Buckinghamshire Integrated Care Services, contribute towards. Oxfordshire County Council and Oxford City are the lead commissioners of the Alliance.
As part of the initiative, the Alliance will deliver an ambitious housing led change programme which is seeing services remodelled to support and enable people to live in their own homes and fulfil their aspirations.
This role is hosted by Connection Support which is part of the Oxfordshire Homelessness Alliance. The role will be guided by the work plan of both the alliance chair and the alliance commissioners.
The impact you will have
As the Oxfordshire Homelessness Alliance Programme Manager, you will play a pivotal role in making the alliance and the services it delivers a success. You will provide strategic and operational oversight and day to day leadership and management.
You will strive to improve the services that are delivered by working closely with the Alliance Leadership and Management Team, partners, commissioners, and organisations working to put an end to homelessness. Fostering and enabling a culture of continuous improvement will be at the heart of your work.
Contract: Permanent
Hours: 30hrs to 37.5hrs per week
Salary: £42,322 - £47,949 per annum, dependent on experience. Please note that the salary displayed is the full time equivalent and will be prorated for less than 37.5 hours.
Location: The role is a hybrid of home and office locations and a willingness and ability to travel and work at sites across Oxfordshire at least 2 days each week is essential.
Closing date: Friday 5th September
Interview date: Tuesday 16th September & or Wednesday 17th September, between 9.30am-5pm
About you
You have proven experience in developing, implementing, and evaluating change management programmes, ensuring delivery within agreed budgets and timeframes. You’re also confident in reporting on financial performance and using data to inform decision-making.
With excellent project management skills, you're passionate about working collaboratively across a wide range of stakeholders. You bring solid knowledge of programme planning and monitoring frameworks such as MSP, APM, PRINCE2, or similar methodologies.
Your strong communication and influencing skills enable you to build effective relationships, inspire confidence, and drive innovation—all of which support the success and ongoing development of the Alliance Change Programme.
A full driving licence and access to a vehicle is preferred; however, this is not essential as long as you are able to travel across Oxfordshire as required.
What we offer in return
Connection Support is committed to equality of opportunity, to being fair and inclusive and ensuring everyone is treated is valued, treated with respect and has a positive experience.
We welcome applications from all backgrounds and underrepresented candidates, including but not limited to Black, Asian, ethnic backgrounds, people with disabilities, neurodivergent people, LGBTQIA+, men, women, and people with lived experience of personally recovering from homelessness or other traumatic circumstances.
We have been named as one of the top 10 charities to work for in the UK by Best Companies and offer fantastic benefits including 30 days annual leave (pro rata for part time), plus bank holidays, sick pay, and an enhanced benefits package which includes cover on health benefits, eco travel incentives, childcare discounts, retail discounts and much more.
Should you need additional support with your application or require adjustments to any part of our recruitment process please don’t hesitate to ask. We are more than happy to help, drop us an email or call direct to discuss your requirements.
Connection Support is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen to join our Health and Wellbeing team in the role of Health and Wellbeing Manager, whose primary objectives will be to manage the Health and Wellbeing Team and oversee the delivery and development of Fulham FC Foundation’s Health and Wellbeing programmes: More Than A Game, Fulham Teammates and Walking Football.
Fulham FC Foundation (the Foundation) is the official registered charity of Premier League football club, Fulham FC.
Our mission is “Building Better Lives Through Sport”, and our vision is “A Healthy, Inclusive and Thriving Community”. In order to achieve this mission and vision, we engage with over 11,000 people every year across an exciting and inspiring range of projects and programmes, providing opportunities that positively impact the lives of local people.
Our Health and Wellbeing programme aims to engage people of all ages across South West London in activities that will improve their physical and mental health, reduce isolation and increase confidence. The post holder will need to be dedicated, supportive, agile and self-motivated. They will also require experience managing and developing community projects, overseeing a team of project leads, building strong stakeholder relationships as well as an understanding of working in the non-for-profit/charity sector. The Health and Wellbeing Manager will have the opportunity to lead innovative programme developments and make decisions on the future landscape of our Health and Wellbeing work. The role will also require a flexible approach to working during the evenings and weekends when required to support the Foundation and oversee Health and Wellbeing programme delivery.
The Health and Wellbeing Manager must:
· Have a minimum of 2 to 3 years of experience in community programme development (health sector desirable)
· Have experience of overseeing funded programmes
· Have experience of creating and managing project budgets
· Have experience of managing people
· Have experience of monitoring and evaluating community programmes
Ideally, the Health and Wellbeing Manager will:
· Have experience delivering community programmes with adults and young people
· Have experience building stakeholder relationships with organisations such as the NHS and Local Authorities
· Have knowledge of the NHS landscape and future plans, particularly across South West London
· Have experience building and developing new health and wellbeing initiatives from scratch
· Have an understanding of the non-for-profit and charity sector
· Have a background in a community health environment
· Have knowledge of Football Club Community Organisations (CCOs)
Our employees are central to everything we do, and we appreciate how our success is intrinsically linked to the people who work across the organisation. If you’re seeking an exciting and rewarding challenge in a collaborative and committed charity, and you feel you possess the aforementioned personal attributes, plus the more detailed knowledge/skills/experiences outlined in the job description, we’d love to hear from you.
Applications should be made via the Fulham FC website prior to the closing date of Sunday 24th August 2025.
First stage interviews are expected to take place on either Tuesday 2nd September or Wednesday 3rd September, with further stages of the recruitment process to be arranged with individual candidates thereafter. Before applying, please ensure you are available to attend an interview on either of these dates should you be shortlisted.
Please note that the post is subject to an enhanced Disclosure & Barring Service check.
Fulham Football Club Foundation is committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.
Our mission is to Build Better Lives Through Sport to achieve our vision of a Healthy, Inclusive and Thriving Community.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK has an exciting opportunity to join their fantastic team in Clapham!
We are recruiting for a Shop Manager to manage the day to day running of our Clapham shop (Clapham High Street, South West London, SW4).
As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.
Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.
This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.
If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- A 35 hour working week
- 25 days holiday + bank holiday allowance
- A generous pension - we will contribute 8%
- Great discounts and rewards through Blue Light Card and BenefitHub
- Life assurance, Bupa health cashback plan
- Tickets for Good - Free and discounted tickets for events
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Supporting statements and anonymisation
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
The client requests no contact from agencies or media sales.
Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education. We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.
We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.
We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.
About you and the role
The purpose of this role is to manage operational delivery of our School by School Programme, ensuring efficient and effective delivery.
You will be supported by our Chief Innovation Officer, and manage our Chef Trainers delivering our School by School interventions. You will work closely with the Director of Partnerships & Impact, our School Engagement Manager and our Research Supervisor.
Your role will oversee our School by School interventions, delivered across multiple school sites. This role will be primarily focused in London, but will include supporting schools in locations across the UK as we develop new hubs. You will be joining a dynamic and growing charity who are passionate about delivering exceptional training, skill sharing, expertise and know-how to advance the quality of food preparation, food service and food education in schools.
You will have an understanding of the context that we operate in, education and food sectors. You will have strong people skills, and the ability to manage effective partnerships with external organisations.
The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every single requirement, but feel as though you would be able to work with us to deliver the majority of them, we would urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this, or other roles. We encourage applicants from all backgrounds, especially those from underrepresented communities, to apply.
We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone, including appointing a neurodiversity champion to help us identify how we can make our work environment work for everyone. If you need adjustments to the interview process please let us know.
As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.
The responsibilities:
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To work with the Chief Innovation Officer to ensure that all programme delivery of school interventions is delivered in line with our vision, values and ethos.
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To support and manage our Chef Trainers to ensure that programme delivery is carried out in the most effective and efficient way.
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Coordinate and oversee all programme activities, including scheduling, logistics, and resource allocation.
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Managing the programme budget, identifying issues, and ensuring milestones are met.
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Work closely with the Chief Innovation Officer, Director of Partnerships & Impact and the School Engagement Manager to assess, cost and propose suitable programmes of support for schools and multi-academy trusts interested in our School by School programme.
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Working with the School Chef Educator and Membership teams on our regional expansion strategy, creating schools that are centres of excellence across the country.
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Working with the School Engagement Manager, attend and contribute to meetings with the Senior Leadership of prospective new schools and academies, developing proposals and financial forecasting.
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Liaise and manage relationships with the Senior Leadership in the schools and academies we work with, being the key contact for operational delivery of programmes.
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To ensure that service level agreements are agreed with schools and that our delivery matches the agreements.
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To monitor costs of the programme delivery, reporting progress of programmes to the Chief Innovation Officer, identifying any risks or delays to programme delivery.
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At all times to ensure that our school interventions are being delivered in a legally compliant, cost-effective way.
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Work closely with the Chef Trainers to ensure our advice to, and work in, schools is legally compliant.
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Support the Chef Trainers in monitoring legal safety compliance in schools, promptly flagging major concerns to the Chief Innovation Officer and where appropriate, the key school contact.
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Ensuring learning and evaluation is embedded in our programme delivery, working with the Chef Trainers to document best practice learnt from each programme.
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To work alongside the Director of Partnerships & Impact and Research Supervisor to ensure that we’re collecting accurate and relevant data to measure our impact, evaluate the impact and effectiveness of the programmes, conducting regular assessments and measurements.
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Work with the Research Supervisor to support preparing reports on the impact of the School by School programmes, including statistical data, trends, and success stories.
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Work with the School Engagement Manager to maintain accurate data records and ensure our contacts database is up to date with relevant chef, school lead and engagement information.
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Collaborate with the Chef Trainers to ensure the delivery of high-quality services that meet the needs of schools.
Your skills and experience
You'll be the right person for this job if:
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You are passionate about food and believe in our mission to improve kids' health through improving food and food education in schools
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You enjoy problem-solving and working in a dynamic environment
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You have some experience in leading or managing a team within the food sector
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You have some experience working in a similar multi-site role
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You have financial experience in the food sector - e.g. costing recipes, stocktaking, finding the best cost for ingredients. You’ll be comfortable with spreadsheets, monitoring financial costs, and producing financial forecasts
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You are organised, methodical, strong on detail, and able to map out deadlines and plan ahead
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You are able to engage effectively with senior leadership teams in educational settings, and are proactive and confident in addressing challenges
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You are an excellent writer and communicator with strong presentation and facilitation skills
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You are skilled in building rapport with people and strike a balance between being supportive and challenging
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You have experience working with various individuals and organisations, building relationships, and collaborating effectively to deliver successful projects
Benefits
You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Application process
In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.
We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.
Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed.
Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.
Expected duration of this application process: 6 weeks
Application deadline - Midnight Tues 19th Aug.
First interviews (online video call) will be held online on Thurs 28th Aug.
Second interviews (in-person) will be held on Thurs 4th Sept.
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.





The client requests no contact from agencies or media sales.
Location: Tower Hamlets
Salary: £40,326 - £42,978 per anum
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Fixed Term Contract (Until 31st March 2025)
Closing Date: Thursday 7th August 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Service Manager (Maternity Cover) at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Within the London Borough of Tower Hamlets we run a comprehensive range of community based provision for survivors. At the core is our Independent Domestic Violence Advisor (IDVA) service which support those at the highest risk of harm. We have a number of specialist roles and pan-borough project, which provide targeted support to providers and work closely in conjunction with partner services and work with over 500 survivors each year.
About the Role
We are looking for an exceptional leader to lead on delivery of our community based support within the London Borough of Tower Hamlets. This will be to cover maternity leave until 31st March 2025. These services include core IDVA teams and additional specialist roles, often supporting survivors at the point of crisis and highest risk. You will take a lead role in ensuring the high standards we set are achieved and identifying where and how we can make improvements. You will lead on development and maintenance of effective commissioning relationships and be able to identify and develop opportunities for service enhancement and growth.
About You
You will have leadership experience in a VAWG or other service delivery organisation which includes management of different service elements. You will be comfortable with managing risk and a calm, reflective operational leader able to support staff who are often working in crisis response mode. You will have used your experience of working in a service delivery environment to identify and implement service improvements. You will have good data literacy and eye for detail, particularly around service utilisation and reporting.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
The Minster Centre is recruiting for a Registry Manager to oversee all aspects of training and course administration from first enquiry to graduation. The ideal candidate must have a high level of organisation; they need to be an adaptable and flexible person who enjoys working on a range of different tasks; they should have excellent teamworking skills and can work independently; and leading a small team, they need to be a confident manager in an education administration environment who thrives in a busy workplace.
Background
The Minster Centre is a registered charity and company and specialist integrative counselling and psychotherapy training provider based in Queens Park, London. We are a leading training provider in the sector and currently have around 400 students attending training courses ranging from open access introductory courses to post-graduate degrees.
Thousands of therapists have trained at the Minster Centre since our inception in 1978 and we have an extensive community. Our courses are accredited by the UKCP (UK Council for Psychotherapy), the BACP (British Association of Counselling and Psychotherapy), and some are validated by Middlesex University. We are also registered with the Office for Students.
The Minster Centre Psychotherapy & Counselling Service (MCPCS) also provides a safe, affordable and professional counselling service to people over the age of 18 who are experiencing a range of difficulties. The service is provided by senior trainees who are in the process of completing their therapy training.
Job summary
The Registry Manager supports all aspects of training and course administration from first enquiry to graduation. This includes introductory courses, professional counselling and psychotherapy qualifications, and MA programmes validated by Middlesex University. Reporting to the responsible Management Committee Lead, the Registry Manager ensures that we deliver efficient and effective services to support admissions, enrolment, university registration, assessment, progression, HESA data returns, awards, and graduation of our students.
The Registry Manager has line management responsibility for the course administrator, leads on course scheduling, managing student data, organising the Bursaries and Hardship Fund (the Minster Centre Fund), supports key committees, monitors academic progress, and ensures accurate information is presented at Assessment Boards. They will balance day-to-day student matters with supporting the team and working to improve administrative systems.
This is a varied role which is critical for the delivery of The Minster Centre’s strategic objectives and charitable aims. The successful candidate will be educated to degree level, or equivalent, and will have significant relevant experience of administration, ideally within the Higher Education or professional training sectors. A self-motivated person with proven management, communication and interpersonal skills. They will be adaptable, able to work as part of a team, and prioritise a challenging workload.
This role would suit someone who wants to work in the not-for-profit sector and who is looking for a challenging but rewarding place to learn, develop, and grow, within a Higher Education, counselling and psychotherapy training environment.
Main areas of responsibility
The Registry Manager will be responsible for:
Training and course administration
- Organise course scheduling, communicating with various staff during the process, ensuring rooms can be booked and staff contracts are created.
- Oversee and support the Live Assessment scheduling and marking procedures.
- Oversee and support the process for creating student teaching groups.
- Set and disseminate key dates in the academic calendar including term dates annually.
- Be able to identify, contribute to, and action improvements to systems, processes and policies.
- Provide administrative support, including minute taking and any additional administration as required.
- Maintain a Registry Admin Handbook, with regular review and improvement of systems recorded.
Student support and progression
- Ensure that students are enrolled on courses and set up on systems accurately.
- Manage the re-enrolment process between academic years.
- Oversee the recording of student progression.
- Liaise with and support the Operations Team in organising the annual Graduation event and ensuring all eligible students receive timely information.
Reporting
- Co-ordinate and support the accurate information recording and preparation for Assessment Boards and liaise with the External Examiner.
- Oversee and support the various HESA data returns as the liaison Senior Contact and ensure all data is accurate and meets various submission deadlines.
- Provide accurate statistical information to the Management Committee for inclusion in annual reports.
Staff management and stakeholder liaison
- Manage the Course Administrator.
- Work with Admissions, Quality, IT, Finance, Training, and Reception Teams throughout the academic year.
- Attend regular staff meetings and work with other key staff to market courses.
- Conduct annual appraisals.
- Be a key communication link across the staff and student community.
- Work with other key staff to ensure that information is provided accurately to students, staff, and the public via handbooks, Moodle, and the Minster Centre website.
- Liaise with Middlesex University at key points in the year.
This is not an exhaustive list of duties and responsibilities. The post holder may be required to undertake other duties which fall within the ambit of the role, in discussion with the Interim Management Committee.
The post holder is expected to comply with all relevant policies, procedures and guidelines of The Minster Centre, including those relating to Equal Opportunities, Health and Safety and the General Data Protection Regulations, and clinical governance including research governance and Codes of Practice/Ethics.
Candidates must send a cover letter addressing how you meet the person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interagency work
· Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area.
· Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector.
· Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project.
· Working closing with other professionals to ensure that risk management and safeguarding duties are effectively met.
· Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse.
· Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer.
· Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user.
· Be flexible and willing to work in all types of environments.
Case management
· Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service’s safeguarding framework.
· Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both ‘Support (change) or/and Disrupt (continued offending) concept.
· Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and work load reviews for the whole service.
· Attend monthly case management meeting with the Service Manager .
· Attend clinical supervision.
· Take appropriate steps to protect where there is an imminent risk to another person.
Recording and administration
· Ensure that case files and records are accurate and complete, and are kept and in compliance with Data Protection Act requirements.
· To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management.
· Weekly maintenance and accurate and secure audit trail of all relevant communication.
· Comply with the data protection and information sharing protocols that Drive has agreed to.
Direct work with service users
· Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project
· Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to addressing their abusive behaviour
· Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc.
· To ensure that service users understand that the community and Drive project will ensure that they are accountable for continued use of abuse and abusive behaviour towards others
· Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs.
· Develop strategies that will disrupt the continued risk posed by service users
· Undertake assessment of risk, needs and attitudes to inform the individual
service user’s intervention plan
· Ensure that risk assessment and risk management procedures are followed at all times.
· Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families.
· Work closely with the IDVAs’ supporting the partners, ex-partners and new partners, and family members of service users in management risk and developing intervention plans, as set out in the Drive Manual.
· The welfare and safety of children and young people is paramount, considered in every aspect of your work, address parenting needs where appropriate and taking action to safeguard children.
General
· Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice.
· Represent the service at local events; deliver training and presentations as required.
· Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process.
· Be confident to evidence reflective practice in all aspects of work, sharing learning and
· Be committed to reviewing individual and team practice and undertake regular training.
· Act with integrity and respect when interacting with service users, employees, agencies and individuals.
· Competent in defensible decision making, recording and being held accountable
· Show initiative in tackling issues within the service and in relation to other agencies.
· Act as a champion for the implementation of the pilot programme in your area
· Hold a full driving license, have access to a car and be able to travel across the pilot area as required.
· Partake in evening and weekend work as required.
About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity network fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
Habitat GB has recently completed a strategic review, resulting in a new National Strategy and an organisational restructure, to ensure the organisation is able to deliver the Strategy impactfully, efficiently and effectively.
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Location of this role: Home-based with regular travel to internal and external meetings and team events.
Job Purpose
Head of Major Gifts, Foundations and Trusts will be a key member of the Team.
With strong foundations already in place, Habitat for Humanity Great Britain are ready to take philanthropy to the next level—growing income from high-net-worth individuals, trusts, and foundations. This role offers the opportunity to grow and lead a talented team, cultivate transformational gifts, and build a sustainable, high-performing philanthropy programme. The role offers flexibility in how you manage your time and team, giving you the freedom to creatively approach donor stewardship, team development, and pipeline growth.
The foundations are already in place, over the past 3 years our team have established relationships with established and emerging Trusts and Foundations and created a robust set of stewardship journeys for new and existing donors. We are in the process of launching an inspiring calendar of events from online webinars for mid-level donor conversion and early engagement to tailored thought leadership events and international project engagement. This is an exciting time to lend your philanthropy experience to a high growth area within Habitat for Humanity.
The role leverages the connections, networks, support, proposals/programmes and partnerships from across Habitat for Humanity GB and the Habitat for Humanity International network by working in collaboration, support and shared vision with others. As a member of the Fundraising and Partnerships Team the role will support and enable the development of the whole organisation. Externally, the role develops the profile of HFHGB, bringing in new relationships as well as managing existing, requiring strong oversight of fundraising and delivery.
We’re looking for a proven leader with hands-on experience in securing six and seven-figure gifts, developing high-value pipelines, and inspiring teams. The role is based remotely with frequent travel within the UK, and occasional global travel.
Key responsibilities include:
- Strategic and operational planning and research.
- Partnership working and development.
- Management and reporting of Major Donor fundraising.
- Being an active leader, collaborating effectively with teams, and contributing fully to initiatives and opportunities.
- Co-creating ways of working to enable an adaptive, collaborative and high performing team
- Leading and managing a team.
Key Accountabilities and Responsibilities
Strategic and operational planning and research
- Research and develop plans for fundraising from trusts, foundations, & philanthropists. Collaborate with CEO, Board, and Development Councils to explore and equip opportunities to extend networks and relationships.
- Partnership working and development: Cultivate, secure and steward funding and relationships for HFHGB from major donors, high net worth individuals, trusts and foundations. Design and implement a programme of relationship development/stewardship and cultivation events.
Management and Reporting
- Develop oversight and reporting on development and delivery of Major Donor fundraising monitoring progress against key performance indicators.
- Maintaining the database of critical information (pipeline proposals, meetings, grants and donations.
Leadership, networking and representation
- To develop a culture of support within the organisation. To lift others up and to give voice, agency and equity to all. Contribute to the Development Team, taking the lead on cross-organisational activities.
- Collaborate with the CEO to support/enable them to develop engagement with HFHGB. Represent HFHGB externally at a senior level, building the organisational profile.
Skills and competencies:
- Extensive knowledge of trusts, foundations and high net worth individual fundraising best practice.
- Proven experience of raising 6 and 7 figure gifts from Trusts, Foundations and High Net Worth Individuals.
- Demonstrated success in developing and implementing strategic plans for high value donors/ trusts and foundations.
- A strong track record of overseeing prospect research, pipeline development and delivering growth.
- Extensive experience of producing high quality and compelling donor facing proposals, reports and other materials.
- Experience of fundraising management databases.
- Strong interpersonal and professional network development skills
- Engaging communications style for all stakeholders.
- Empowering and engaging line management style and approach.
- Excellent numeracy skills including experience of financial planning, budgeting, target setting and presenting detailed financial information.
- A self-starter with creative, entrepreneurial energy and confidence to take calculated risks with tenacity to manage setbacks.
- Strong integrity, showing respect for others, trustworthiness and responsibility.
- Commitment to our vision, mission and values.
- Right to work in the UK at time of application.
- Ability to travel in the UK and occasionally globally
The role and responsibilities will be carried out in a way which reflects:
- Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
- A commitment to Habitat GB’s vision, mission, values and approach.
- A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.
We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat with Tessa Kelly -please see or website>vacancies or contact our email address provided to arrange.
To apply for the role, please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying.
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
The client requests no contact from agencies or media sales.
Head of Contract Performance & Relationships
£50,718 - £53,387
Based across South and West Yorkshire
The WEA is the UK’s largest voluntary sector provider of adult education, a charity dedicated to bringing high quality, professional education into the heart of communities. We believe that all adults, regardless of their situation, should have access to education.
Job Description
WEA are looking for talented individuals to help us deliver our mission – to bring education within reach. If that sounds like you, then please read on.
As the Head of Contract Performance & Relationships, you will be responsible for maximising the value of our delivery contracts, accountable for ensuring we are meeting our contractual obligations and seeking opportunities for extension and retention through a keen understanding of customers’ business needs and aspirations. They will build strong relationships with our customers, being the voice of WEA voice in customers’ organisations and the voice of our customers in WEA, managing any delivery, compliance and financial issues that may prevent us from successful contract delivery and growth.
Reporting to the Director of Learning, Contract Performance and Relationships, the successful candidate will lead on our Step into Care, and West and South Yorkshire contracts.
We have attached the full role profile, that lists the key deliverables, performance measures and experience/qualifications needed for this role. Please take your time to read through this, and if you’d like to apply, hit that button!
We are working hard to create a workplace that reflects the communities we seek to serve and in which everyone feels empowered to be themselves and work together to drive positive change. We strongly encourage applicants from a diverse range of candidates and encourage everyone with the appropriate skills, experiences and potential to apply.
Should you need any support with your application, then please get in touch. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible
In our recent OFSTED inspection, we received a GOOD overall grade, with an OUTSTANDING rating for Behaviour and Attitudes and Personal Development.
You can read more about our benefits and what it’s like to work here, on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HOMECARE REGISTERED MANAGER
RECRUITMENT PACK
Hopscotch Homecare takes pride in working to support the vulnerable of south Camden and beyond, with exceptional care in the home. We take the safety of our service seriously, both for our clients and our care workers. Those who draw on our care are centred in our service.
This Registered Manager role will give you the chance to be an integral part of our Homecare Service and be part of the full management team of our charity, Hopscotch Women’s Centre.
Our Homecare service has a dynamic team of Coordinators and Field Care Supervisors who will look to you to be proactive and fully engaged in managing the team, strengthening our organisational provision and making sure the team can be free to focus on their incredible work with the vulnerable of London.
Salary: £34,000 - £38,000
Hours of Work: 35 hours per week
Location: Fully office based, NW1 2PY
Reporting to: Head of Homecare
WHY HOPSCOTCH HOMECARE?
o An opportunity to live out your values
o Working in a trauma informed environment
o A chance to challenge and increase the standards in Adult Social Care
o Working with a diverse and vibrant team
o Team positivity, creativity and problem solving
o A place where all voices are heard
o Daily opportunities to make a meaningful impact on those in need
o Signatories of the Employers Domestic Abuse Covenant – creating a safe working environment for all staff
o Generous annual leave provision, including flexible working around the winter holidays
o Occupational sick leave
o Regular internal and clinical supervision with amazing therapists
o Continuous training
SCOPE OF THE ROLE
o To provide a high-quality homecare service that support the rights of our clients to live the lives they choose in a person-centred way
o Efficiently manage the day to day running of the Homecare charity including:
· Allocate resources and monitor performance to deliver high quality homecare to clients within budget
· Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely and happily
RESPONSIBILITIES
o Manage the safety and quality of the service in line with legislative requirements and charity’s policy and procedures
o Undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day-to-day management and delivery of care
o Understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control
o Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the service.
o Implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements
o Be prepared to work flexibly to ensure the safe delivery of the service
o Provide a good service to clients:
o Promote the rights of each client and keep their wishes at the centre of their care and support
o Make sure that prior to each service commencing, full initial assessments with the client and/or their chosen representatives, has been completed. This includes what the client needs and would like to achieve from their care and support
o Make sure the team have written an individually tailored care and support plan and have agreement that respects the customer’s wishes and promotes their dignity and privacy
o Agree appropriate risk control measures to reduce identified risks
o Provide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns
o Apply excellent communication skills with clients, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services
o Keep all information about customers and their families secure and confidential
Lead & Manage Staff:
o Manage the effective recruitment, induction and training of the coordinator (s), supervisor (s), care workers and other support staff, ensuring there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times
o Identify ongoing training needs and ensure staff are up to date with current best practice
o Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters
o Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles
o Carry out appraisals and monitoring of staff performance
o Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent.
Promote Hopscotch Homecare Service:
o Attend external meetings and represent the service in a positive manner
o Participate in the growth and development of the service
o This list is not exhaustive and from time to time you may be required to undertake additional duties
o Attend all training provided in line with regulatory requirements
PERSON SPECIFICATION
Personal Attributes - Essential
o Caring and compassionate towards people in need of care and support and care workers
o Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to non-discriminatory care practice
o Commitment to always respecting the rights of client and to promoting their privacy, dignity and independence throughout their lives
o Exceptional team player
o Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions
o Professional, excellent timekeeper and reliable
Knowledge and understanding - Essential
o Excellent experience in the provision of homecare services, in line with best practice
o Excellent understanding of the principles of high-quality person-centred care and support and non-discriminatory care practice
o Good understanding of the regulatory responsibilities of a Registered Manager and the law and CQC regulations relating to domiciliary care services.
o Must have S/NVQ L5 or equivalent, or be willing to work towards a relevant management qualification
o Understanding of systems to maintain confidentiality in relation to customers, staff and the business
o Knowledge of health and safety matters in relation to homecare services and risk management
o Knowledge of how to recognise abuse and safeguarding procedures
Experience and skills
oMinimum of two years’ experience of managing a team
- Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals
o Ability to support customers with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy
o Experience of care services, risk assessment and person-centred care and support
o Ability to plan and organise workloads effectively
o Good administrative skills and computer literacy
o Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff
o Ability to maintain clear written and electronic records and to follow statutory reporting procedures
o Experience of financial management desirable
o Ability to implement policies, procedures and instructions
Additional requirements
o Willingness to work flexibly and to keep knowledge and skills up to date
o To work closely with the Head of Homecare, attending very regular reflective supervision sessions and annual appraisals
o Attain an enhanced Disclosure from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure
o Right to work in the UK
We would love to hear from you!
Good luck!
Please take time to study our website, Recruitment Pack and the JD before sending us a cover letter. Thanks!
Empowering independence with compassionate Homecare for confident living



The client requests no contact from agencies or media sales.